Factory reset android 5.1 - Moto G Q&A, Help & Troubleshooting

Hello there,
i've got motorola moto g 1st gen X1032, ordered from tesco back then. .. some months ago i flashed lollipop rom, had some troubles with stucking at boot logo but somehow i got past it .. but now after few months im seeing my moto g getting a bit slow, my music player suddenly stops every once in a while (i guess lack of ram, although i have only lightweight and basic apps, no fb messenger, skype etc.), everything seems slower
i decided to go factory settings .. from settings -> backup and restore -> factory reset ... and i have some questions:
1. it says that it will delete my google account? hows that possible? i guess it means it will delete it from this phone and i can connect the phone to the account later after the reset, right?
2. will the factory reset send my phone back to kitkat 4.4 (the default rom i bought the phone with) or the flashed lollipop?
3. should i be aware of something else?
thanks a million, martin

When you format your phone only the google data stored in that phone get erased (The account will never be deleted).
Formatting the phone will only erase the data stored in the device not the OS so when you do factory reset you would boot into Lollipop.
Factory reset will erase all contents in the sdcard so be sure to backup the data.

Related

Stuck in the bootloop :(

I noticed One+ was a bit slow so I decided first to switch from power save to balanced and it was still going slow so I decided to do a reboot. After the reboot the phone got stuck at the boot animation. I can get into recovery tried a factory reset didnt help. Im wondering if i try flashing the OS if that would work. Plus what would be the best way to do so.
What ROM, Kernel are you using?
Switching from Power Save to Balanced shouldn't cause your phone to be stuck in a boot loop. Something else caused it.
Everything is stock, it was really weird I was considering maybe using adb to flash a stock img (although i have little experience doing that). I tried rebooting again to potentially start this process (this is after a good 5 or 6 reboots and a factory reset) and it started up to the welcome screen. Another side issue it seems like the factory resets for this device only wipe the apps + user data. I know if I was rooted i wouldnt expect the media to be wiped but its stock with the stock rom. I bought it off ebay and when i went to load my stuff i did a factory reset and noticed the previous owners data including call/text logs and contacts were all on the device
mrfantastic said:
Everything is stock, it was really weird I was considering maybe using adb to flash a stock img (although i have little experience doing that). I tried rebooting again to potentially start this process (this is after a good 5 or 6 reboots and a factory reset) and it started up to the welcome screen. Another side issue it seems like the factory resets for this device only wipe the apps + user data. I know if I was rooted i wouldnt expect the media to be wiped but its stock with the stock rom. I bought it off ebay and when i went to load my stuff i did a factory reset and noticed the previous owners data including call/text logs and contacts were all on the device
Click to expand...
Click to collapse
If you were to flash a stock image, it would be done in fastboot mode and not adb mode. So is your phone booting yet?
You can always adb sideload a custom ROM and flash that to get your phone to a bootable state again.
The phone booted up after a good 3 hours a factory reset and multiple reboots

[Q] How long should a factory reset take?

My wife's Moto G (XT1028) seemed to be having a problem this morning where it would boot, but then freeze after about a minute of use, then reboot (rinse, repeat). After trying to uninstall some apps, etc that could be causing the issue I decided to just do a factory reset. This a rooted Moto G running a stock Verizon ROM with CWM Recovery. I choose factory reset and now the phone has been stuck there for +20 minutes (at formatting /data). I reset, tried again, same thing. I don't ever recall a phone taking this long to format and wipe the data.
Wisecow1 said:
My wife's Moto G (XT1028) seemed to be having a problem this morning where it would boot, but then freeze after about a minute of use, then reboot (rinse, repeat). After trying to uninstall some apps, etc that could be causing the issue I decided to just do a factory reset. This a rooted Moto G running a stock Verizon ROM with CWM Recovery. I choose factory reset and now the phone has been stuck there for +20 minutes (at formatting /data). I reset, tried again, same thing. I don't ever recall a phone taking this long to format and wipe the data.
Click to expand...
Click to collapse
Wiping cache takes 10 minutes. Really. I have xt1032, converted into GPE.
I would recharge the phone, keep it on charger and then let it try to make this factory format.

Oneplus One - "BOOTLOOP" - Unknown Reason and Data Presence after Factory Reset

Oneplus One - "BOOTLOOP" - Unknown Reason and Data Presence after Factory Reset
Hello All,
This is my first post in XDA.I'm sharing my Oneplus one bootloop experience which i faced last week .The day before i got bootloop in my Oneplus one,Charge i had in my mobile was around 14% , Data and other services were running with which my mobile can only run for only next 8hrs.Next day morning, I found my mobile got switched off.When i try to charge the device,My device fell into bootloop completely then i went with the following choices,
1. Charged the device around 50% and made it dry completely (Didn't Work).
2.CM Recovery mode and Wiped the cache partition (Didn't Work).
3.Finally,No option-Half-Halfheartedly decided to Factory reset my device, CM recovery >> Wipe Data/ Factory reset.
While Factory reset,Device was prompting for delete user option I gave "Yes" .After reset and reboot,I found still all my data exists in my device.
Unchanged things even after my factory reset,
1. All my data around 48gb.
2.Ringtone and other settings.
Changed things,
1.No apps were there
2.Wallpaper
3.Security pattern (No pattern after reset)
4.Apps auto-login
For eg, Facebook app i downloaded it right from play store. When i opened the app, It din't prompt for Username,Password
right way it just logged in.Same thing with twitter,Linkedin and Other apps.Even after i wipped my cache still all the app were able to auto login.
Anyway my device works fine now.Got all my data back
My device Config,
-------------------------------
Sandstone Black
64 gb variant
CM 12 updated till date (12.0-YNG1TAS213).
If anyone had already faced the same.Pls post the RC for the same.
Thanks and Regards,
MB*Cube*

How to get contacts from bricked Moto G in bootloop?

Hi,
I have a problem with my Moto G. I uses android stock 4.4.4 with gravity box and some other frameworks and it works nice for 1,5 year. Today phone won't connect to gsm site and I decided to reboot. Now it's working in following loop: Lock screen (phone working normally in 4-5s) -> get frozen (1s) -> boot logo (2-3s) -> Lock screen. I don't know what's going on. I can connect phone via fastboot, maybe is some way to copy contacts? Phone is unlocked and rooted. It's very important for me and I can't lose them
Thanks
Wipe data from recovery
SLATE21&MOTOG said:
Wipe data from recovery
Click to expand...
Click to collapse
Wipe data will remove contacts book.
backup files under "/data/data/com.android.providers.contacts/databases" ,then using a sqlite editor to open it. hope it's work.

Failed backup restore after factory reset

Hello Guys, i recently had some problems with battery life and was adviced to do a factory rest. It seemed like a good idea to me...well at least untill now. I did factory reset just minutes ago after making sure the phone is backed up: calls,apps,messeages and device settings. To my surpise Google found only 8 apps from back up and NOTHING else. Im left with nothing. I've found back up folder in google drvive that contains all the data backed up correctly (that seemed to not be use after reset) alsi it seems thati cant do anything with it, just delete the files. Also i've noticed that now in the "backup" setting all active backups are on "waiting to backup" mode. :crying: Is there anyone that had a similar problem or maybe know how to fix it? Probably important information: Im on newest version of Android P Beta. The only idea i have now is to factory reset phone again and see if it helps..

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