Failed backup restore after factory reset - Google Pixel 2 Questions & Answers

Hello Guys, i recently had some problems with battery life and was adviced to do a factory rest. It seemed like a good idea to me...well at least untill now. I did factory reset just minutes ago after making sure the phone is backed up: calls,apps,messeages and device settings. To my surpise Google found only 8 apps from back up and NOTHING else. Im left with nothing. I've found back up folder in google drvive that contains all the data backed up correctly (that seemed to not be use after reset) alsi it seems thati cant do anything with it, just delete the files. Also i've noticed that now in the "backup" setting all active backups are on "waiting to backup" mode. :crying: Is there anyone that had a similar problem or maybe know how to fix it? Probably important information: Im on newest version of Android P Beta. The only idea i have now is to factory reset phone again and see if it helps..

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Weird problem. Cannot factory Reset. Phone keeps restoring previously installed apps.

Hi There,
I have been having the Samsung Galaxy Sl for 2 months now and the software kept crashing. I went to privacy and opted for a factory reset. Funny thing is no matter how many times I do a factory reset the phone restarts, and installs all the apps which i personally installed again. This is not a google recovery problem where all data is backed up in google. But the apps just magically reappear even after formatting the internal sd in recovery mode and reflashing it to the latest firmware. I am at a loss. I got a shock that even after reflashing my firmware to the latest 2.3.4 JKPJ5 it still reinstalls apps such as AVG, the BBC News, Cool reader.. And even my old wallpaper again.
Steps I have taken:
1) Formatted internal sd
2) Used recovery mode and wiped partition and cleared cache
3) Did factory reset and even installed a new firmware.
I have done everything. Pls help. My home button is also not working and the all the corrupted data from my old installation also comes back
Even when I restart my phone, any new apps i install vanish and are again replaced by the old apps.
Kishel Raj said:
Hi There,
I have been having the Samsung Galaxy Sl for 2 months now and the software kept crashing. I went to privacy and opted for a factory reset. Funny thing is no matter how many times I do a factory reset the phone restarts, and installs all the apps which i personally installed again. This is not a google recovery problem where all data is backed up in google. But the apps just magically reappear even after formatting the internal sd in recovery mode and reflashing it to the latest firmware. I am at a loss. I got a shock that even after reflashing my firmware to the latest 2.3.4 JKPJ5 it still reinstalls apps such as AVG, the BBC News, Cool reader.. And even my old wallpaper again.
Steps I have taken:
1) Formatted internal sd
2) Used recovery mode and wiped partition and cleared cache
3) Did factory reset and even installed a new firmware.
I have done everything. Pls help. My home button is also not working and the all the corrupted data from my old installation also comes back
Even when I restart my phone, any new apps i install vanish and are again replaced by the old apps.
Click to expand...
Click to collapse
Did you try factory resetting with the code? That should help you! And please post this in the Q&A section henceforth!
Sorry. Moving to Q&A
Thread Moved to Q&A
pls try this *2627*3855#
warning it will erase all user data.. ^^
Sent from my GT-I9003 using xda premium
Thanks.
Funny thing is i tried the reset codes. And only some work. I tried the reset code *2627*3855# . But I get an error saying its a connection probelm or invalid MMI code.
Sorry bangalorerohan. But I am not getting any replies in the Q&A section. I will just continue here for now..
Tell me the method you used to flash the new FW! I will tell you your error!
The probelm began before I even considered flashing my firmware. The sd card will be unexpectedly removed causing forced closes. Did a factory reset using the privacy menu quite a number of times for a few weeks. It helped for a while but the problem will always reocurred though. Then suddenly, factory resets stopped working alltogether. The phone will delete new apps i install every time i reinstall them and reinstall apps which i uninstall every time i restart the phone.
I thought flashing the firmware will fix the problem. But even after flashing the old apps and settings keep coming back.
Here are the steps I used to flash.
1) Removed sim card and micro sd card.
2) Restarted phone in download mode.
3) Run odin and plugged phone in Usb port
4) Checked Repartition, Auto Reboot, and Reset Time boxes.
5) Downloaded pit files.
6) Waited for it to pass
7) Pressed reset
8) Took phone out from usb port, took out battery and turned on download mode.
9) Flashed PDA, PHONE, AND CSC files. By ticking Auto reboot and reset time checkboxes.
10)Clicked Start
11) Waited for pass and started again.
I even tried using the recovery mode to wipe everything but still had the same problem. Apps and settings still keep reocurring from the corrupted android 2.2
I have done everything and am hoping for a solution for this frustrating problem. THinking of reflashing to android 2.2 and sending my phone to samsung for warranty.
Kishel Raj said:
The probelm began before I even considered flashing my firmware. The sd card will be unexpectedly removed causing forced closes. Did a factory reset using the privacy menu quite a number of times for a few weeks. It helped for a while but the problem will always reocurred though. Then suddenly, factory resets stopped working alltogether. The phone will delete new apps i install every time i reinstall them and reinstall apps which i uninstall every time i restart the phone.
I thought flashing the firmware will fix the problem. But even after flashing the old apps and settings keep coming back.
Here are the steps I used to flash.
1) Removed sim card and micro sd card.
2) Restarted phone in download mode.
3) Run odin and plugged phone in Usb port
4) Checked Repartition, Auto Reboot, and Reset Time boxes.
5) Downloaded pit files.
6) Waited for it to pass
7) Pressed reset
8) Took phone out from usb port, took out battery and turned on download mode.
9) Flashed PDA, PHONE, AND CSC files. By ticking Auto reboot and reset time checkboxes.
10)Clicked Start
11) Waited for pass and started again.
I even tried using the recovery mode to wipe everything but still had the same problem. Apps and settings still keep reocurring from the corrupted android 2.2
I have done everything and am hoping for a solution for this frustrating problem. THinking of reflashing to android 2.2 and sending my phone to samsung for warranty.
Click to expand...
Click to collapse
I think you have done everything correctly. Maybe it's a hardware problem because your sd card keeps unmounting. Have you dropped it? They best way is to send it to service center for repair.
Sent from my GT-I9100 using xda premium
reflashing back to froyo
Hey guys thanks for your help. but the problem seems to be related to the hardware. I am reflashing my phone back to froyo and sending it to get the warranty. But after reflashing there seems to be another problem. I cant receive calls anymore. But i can make calls..
I need to know if samsung can find out if I have reflashed my phone because I am afraid that my warranty will be void. Is there anyone with experiece regarding samsung warranty?
Kishel Raj said:
Hey guys thanks for your help. but the problem seems to be related to the hardware. I am reflashing my phone back to froyo and sending it to get the warranty. But after reflashing there seems to be another problem. I cant receive calls anymore. But i can make calls..
I need to know if samsung can find out if I have reflashed my phone because I am afraid that my warranty will be void. Is there anyone with experiece regarding samsung warranty?
Click to expand...
Click to collapse
play dumb, dont mention you flashed, tell them you tried to update with kies and since then the FW is acting up, you can't make calls anymore etc
Interestingly... i have exactly the same problem. I have had this problem for abt 4 months now and i have tried everything (except sending it back to the repair centre). I don't think its a hardware problem but more of a bad flash somewhere in between.
i have been searching the net for ages for a solution... have yet to find any.
Hi all:
I've got the same problem!!
Has any one a solution? I'm crazy with this.
Why do i keep posting on threads that have already been resolved!!
BassBlaster said:
Why do i keep posting on threads that have already been resolved!!
Click to expand...
Click to collapse
what's been resolved?

Issues Restoring Backup with Toolkit for Nexus 4

Been looking for hours on the forums but have not been able to find anything related.
I started working with the toolkit today and I manage to root my Nexus 4.
I did a backup before hand as I know everything gets deleted.
After rooting I tried to restore 1. the back up and 2 the backup to my sd card.
While restoring the back up, when restoring the quicksearch box for google, the app stop respoding and it gave me an error message and the option to report and top the app.
When I did stop the app, the restoring process got stuck there for an hour and nothing happened. I wiped the phone and started again to restore and the same thing happened. after a few minutes it appear like the restoring process ended but I didnt see all my apps there and it kept crashing.
Anoother thing is that I wasnt able to find the restore data from my sdcard either.
Has anybody seen any similar issue like this.
thanks,

[Q] galaxy player 4.0

Hi guys,
i really need help with my galaxy player 4.0. I have no idea what is wrong with it but mostly all of the apps are closing unexpectidly. I tried:crying: to do everything; facory reset and tried to clear data of everything but nothing works. After the factory reset it said factory reset complete but when turned it back on, its back to the same issues. I tried reseting it s many times but nothing is working. Also if i delete these stuff from my computer and unconect it, nothing changes and when i connect it again, everything comes back magically.
it will be great help if anyone can give me a solutuon. Please

[Q] Any tips on how to unbrick my phone?

Somehow my phone is bricked, although I still am not sure if it's because I actually did something wrong or it just decided to brick itself out of spite. Here's the rundown of events:
This past August I rooted my phone and installed cm-10.2. I made a backup of the stock rom beforehand (which for some reason is dated from 1970). Since then there have been a bunch of bugs, but nothing super major.
Today I decided to upgrade to cm-11, so I backed up everything important to my PC and used the auto-updater. I got a Status 7 error and the installation didn't complete, and I got stuck in a reboot loop that kept returning me only to the bootloader. I read on another forum that the problem was probably my CWM version (6.0.1.2 instead of 6.0.1.3). Anyway, I tried restoring one of my backups, but the bootloader said the folder was empty and no backups were found. I ended up reinstalling cm-10.2 and gapps from the same zip files I used months ago. This let me properly boot up my phone, but for some reason the google play store still wasn't working. I did a simple reboot and it started working again, so I downloaded rom manager and updated cwm. Rebooted into bootloader, made another rom backup, and tried again to install cm-11. Same error, install aborted. This time, however, my backups magically reappeared (along with an extra mystery backup that had today's timestamp but was ~10 hours in the future), so I restored the original (1970, stock rom). Things boot up fine.
I decide to try installing cm-11 one more time because at this point I assume that if it fails again I can safely restore a backup or at the very least reinstall cm-10.2. It fails again, but this time, when I try restoring any of my cm-10.2 backups I get a DM5 mismatch error and it immediately stops. Restoring 1970 is different, it starts recovering but then halfway through says "error restoring /system" or something like that. So now I'm left with no choice but to reinstall cm-10.2 from the same zip file again. Only this time, booting up only shows the cyanogenmod logo forever. I go back into bootloader and my backups are once again suddenly not recognized. I make a new backup of my broken phone to see if it will make the folder show up. I reboot, and now that new backup is the only one that does show up. Trying to restore gives me a DM5 error. I've now tried reinstalling cm-10.2 several times, but my phone will never get past the cyanogenmod logo. I'm out of ideas for how to get my phone to work.
My questions:
1. Any idea how to unbrick my phone? I have not done any factory resetting because I was worried it would erase my backups and also I don't really see how it would help.
2. Does anyone have a backup image I could use? I don't have mine stored anywhere but on my phone's internal SD, but I could maybe try loading one from my external SD if I had one.
3. What did I do wrong here? From my viewpoint it seems I basically tried the same thing twice and got different results. Is there something I'm missing?
4. If I get a new photon q, how the hell should I go about installing cm-11? I know people have gotten it to work before. Which version are you using?
Thanks for any and all help
I'm guessing you don't have a backup of stock?
Have you tried restoring stock everything using RSD Lite?
Also, how long have you let the phone sit? If the phone requires a 'fsck' (file system check) on you /data partition, you could be waiting for an hour or more at the boot animation.
I do not have any backups stored externally. I'm not familiar with RSD lite, could you explain and/or link? I have only left my phone for about half an hour at the most before hard rebooting it. I'll let it sit for a couple hours and see if it does anything different.
DRH48 said:
I do not have any backups stored externally. I'm not familiar with RSD lite, could you explain and/or link? I have only left my phone for about half an hour at the most before hard rebooting it. I'll let it sit for a couple hours and see if it does anything different.
Click to expand...
Click to collapse
See this thread for information on how to restore stock... always a good idea to know how to reset the phone back to a complete stock configuration

Factory reset fail

Hi, I have tried to reset my phone to a factory settings several times, but it was never switched back to the initial settings of a brand new phone. Prior to trying to do this reset, I have tried to root the phone by installing TWRP (I was never successful according to a few root checker apps) and then was stuck with being unable to remove TWRP from the phone. I managed to do that a few days ago with the help of Odin and a stock firmware, however I didn't get the initial settings of a brand new phone. When I do a factory reset, I see a blue screen with an android icon and a message ''Erasing data'' but when I launch the phone I always see a yellow background that I setup in December. I don't see any custom installed apps, only the default ones, but since I want to sell the phone I would like to be able to reset the phone back to the initial settings without a yellow background showing on a Home and Lock screens. Any help?
luxserpie said:
Hi, I have tried to reset my phone to a factory settings several times, but it was never switched back to the initial settings of a brand new phone. Prior to trying to do this reset, I have tried to root the phone by installing TWRP (I was never successful according to a few root checker apps) and then was stuck with being unable to remove TWRP from the phone. I managed to do that a few days ago with the help of Odin and a stock firmware, however I didn't get the initial settings of a brand new phone. When I do a factory reset, I see a blue screen with an android icon and a message ''Erasing data'' but when I launch the phone I always see a yellow background that I setup in December. I don't see any custom installed apps, only the default ones, but since I want to sell the phone I would like to be able to reset the phone back to the initial settings without a yellow background showing on a Home and Lock screens. Any help?
Click to expand...
Click to collapse
this may sound dumb, but ive had this exact same issue on many previous phones, and it was resolved by doing a factory reset from within the GUI a few times, yes literally do it at least twice, and then doing a factory reset in the stock recovery literally 3 times, and for the overkill, flash the factory tarball via odin for giggles. If that doesnt do it, not sure what else will
youdoofus said:
this may sound dumb, but ive had this exact same issue on many previous phones, and it was resolved by doing a factory reset from within the GUI a few times, yes literally do it at least twice, and then doing a factory reset in the stock recovery literally 3 times, and for the overkill, flash the factory tarball via odin for giggles. If that doesnt do it, not sure what else will
Click to expand...
Click to collapse
I'll do all that one more time to remove the gold screen, leave the phone aside and purchase a new phone for use. I'm sure it will work since nothing had changed since the last year when I knew the phone last time by hear. Thank God, phones don't talk. I'm sure it will work because it worked with all other phones I had since I know them so well. I wish I thought of it earlier. How smart!

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