My wife's Moto G (XT1028) seemed to be having a problem this morning where it would boot, but then freeze after about a minute of use, then reboot (rinse, repeat). After trying to uninstall some apps, etc that could be causing the issue I decided to just do a factory reset. This a rooted Moto G running a stock Verizon ROM with CWM Recovery. I choose factory reset and now the phone has been stuck there for +20 minutes (at formatting /data). I reset, tried again, same thing. I don't ever recall a phone taking this long to format and wipe the data.
Wisecow1 said:
My wife's Moto G (XT1028) seemed to be having a problem this morning where it would boot, but then freeze after about a minute of use, then reboot (rinse, repeat). After trying to uninstall some apps, etc that could be causing the issue I decided to just do a factory reset. This a rooted Moto G running a stock Verizon ROM with CWM Recovery. I choose factory reset and now the phone has been stuck there for +20 minutes (at formatting /data). I reset, tried again, same thing. I don't ever recall a phone taking this long to format and wipe the data.
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Wiping cache takes 10 minutes. Really. I have xt1032, converted into GPE.
I would recharge the phone, keep it on charger and then let it try to make this factory format.
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I noticed One+ was a bit slow so I decided first to switch from power save to balanced and it was still going slow so I decided to do a reboot. After the reboot the phone got stuck at the boot animation. I can get into recovery tried a factory reset didnt help. Im wondering if i try flashing the OS if that would work. Plus what would be the best way to do so.
What ROM, Kernel are you using?
Switching from Power Save to Balanced shouldn't cause your phone to be stuck in a boot loop. Something else caused it.
Everything is stock, it was really weird I was considering maybe using adb to flash a stock img (although i have little experience doing that). I tried rebooting again to potentially start this process (this is after a good 5 or 6 reboots and a factory reset) and it started up to the welcome screen. Another side issue it seems like the factory resets for this device only wipe the apps + user data. I know if I was rooted i wouldnt expect the media to be wiped but its stock with the stock rom. I bought it off ebay and when i went to load my stuff i did a factory reset and noticed the previous owners data including call/text logs and contacts were all on the device
mrfantastic said:
Everything is stock, it was really weird I was considering maybe using adb to flash a stock img (although i have little experience doing that). I tried rebooting again to potentially start this process (this is after a good 5 or 6 reboots and a factory reset) and it started up to the welcome screen. Another side issue it seems like the factory resets for this device only wipe the apps + user data. I know if I was rooted i wouldnt expect the media to be wiped but its stock with the stock rom. I bought it off ebay and when i went to load my stuff i did a factory reset and noticed the previous owners data including call/text logs and contacts were all on the device
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Click to collapse
If you were to flash a stock image, it would be done in fastboot mode and not adb mode. So is your phone booting yet?
You can always adb sideload a custom ROM and flash that to get your phone to a bootable state again.
The phone booted up after a good 3 hours a factory reset and multiple reboots
Hi im really panicking here my phone has been rooted for days but for some reason whenever i pressed battery in the menu it would shut down settings and report an error so i just did a factory reset using stock bootloads (not twrp or anything) and now it gets to installing apps like kind, resets and repeats. i have tried clearing cache and all that.
Hello there,
i've got motorola moto g 1st gen X1032, ordered from tesco back then. .. some months ago i flashed lollipop rom, had some troubles with stucking at boot logo but somehow i got past it .. but now after few months im seeing my moto g getting a bit slow, my music player suddenly stops every once in a while (i guess lack of ram, although i have only lightweight and basic apps, no fb messenger, skype etc.), everything seems slower
i decided to go factory settings .. from settings -> backup and restore -> factory reset ... and i have some questions:
1. it says that it will delete my google account? hows that possible? i guess it means it will delete it from this phone and i can connect the phone to the account later after the reset, right?
2. will the factory reset send my phone back to kitkat 4.4 (the default rom i bought the phone with) or the flashed lollipop?
3. should i be aware of something else?
thanks a million, martin
When you format your phone only the google data stored in that phone get erased (The account will never be deleted).
Formatting the phone will only erase the data stored in the device not the OS so when you do factory reset you would boot into Lollipop.
Factory reset will erase all contents in the sdcard so be sure to backup the data.
I decided to restore my OPO to factory settings after well all the time since I bought it (more than a year ago). I was on CyanogeOS 13.1 last build (the one with Mods). I decided to restore it, I went to stock recovery, press "Factory Reset", I press to wipe also my datas, and now it's more than 30m "Wiping data - formatting data..." . The logo on the droid belly is still rotating, it's not frozen. I have OPO 64 gb. Is it normal to take all this time?
Edit: it appears to have performed the reset, now it's booting. Sorry to have opened a new thread for nothing, feel free to delete this, thanks!
amoutie said:
I decided to restore my OPO to factory settings after well all the time since I bought it (more than a year ago). I was on CyanogeOS 13.1 last build (the one with Mods). I decided to restore it, I went to stock recovery, press "Factory Reset", I press to wipe also my datas, and now it's more than 30m "Wiping data - formatting data..." . The logo on the droid belly is still rotating, it's not frozen. I have OPO 64 gb. Is it normal to take all this time?
Edit: it appears to have performed the reset, now it's booting. Sorry to have opened a new thread for nothing, feel free to delete this, thanks!
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Dont be sorry... It helped me... I am having the same problem and your post was the light at the end of the tunnel..
I had similar issues in the past, no idea what causes this, but the boot sometimes can take a lot after a dalvik/cache wipe or a factory reset even through TWRP
Try it out..
The best way to resolve your problem is to return to Original Stock ROM via FASTBOOT MODE.
In case, if the won't play. Then search for " Return your OPO to 100% Stock ROM " in google and open xda link.
moto g 2015 with stock rom goes into boot loop after "optimizing apps" phase
I rebooted my Moto G 2015 after an app began behaving erratically. The device then went into a boot loop. The first thing wrong with the boot is that it goes through the "Optimizing apps" stage, but as I had not wiped cache I wouldn't expect it to do that. After it gets through my 117 apps it says "Starting apps" and then reboots - I get the spool of thread and the stitching animation and the whole process starts over.
I've tried going into recovery mode and telling it to wipe cache there - I would expect cache wipe to take just several seconds like on other phones I've used (haven't ever done it with this one), but here it prints "formatting /cache..." and sits there, and sits there, and every 10 minutes, is still sitting there.
Is there any way from the recovery mode to get data copied off the device's internal memory? I have a few things there that weren't backed up. I tried running "Apply update from ADB" in recovery mode, then trying the "adb backup" command, but I got the error "adb: unable to connect for backup: closed".
My guess is that this phone has bad memory and I'll have to eat my lost data and send the phone back to Lenovo for warranty service. But if anyone has any ideas for things to try, let me know!
droidlesswonder said:
I rebooted my Moto G 2015 after an app began behaving erratically. The device then went into a boot loop. The first thing wrong with the boot is that it goes through the "Optimizing apps" stage, but as I had not wiped cache I wouldn't expect it to do that. After it gets through my 117 apps it says "Starting apps" and then reboots - I get the spool of thread and the stitching animation and the whole process starts over.
I've tried going into recovery mode and telling it to wipe cache there - I would expect cache wipe to take just several seconds like on other phones I've used (haven't ever done it with this one), but here it prints "formatting /cache..." and sits there, and sits there, and every 10 minutes, is still sitting there.
Is there any way from the recovery mode to get data copied off the device's internal memory? I have a few things there that weren't backed up. I tried running "Apply update from ADB" in recovery mode, then trying the "adb backup" command, but I got the error "adb: unable to connect for backup: closed".
My guess is that this phone has bad memory and I'll have to eat my lost data and send the phone back to Lenovo for warranty service. But if anyone has any ideas for things to try, let me know!
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Wiping cache in recovery takes a long time on this device... really long, maybe even 20-30 minutes sometimes. Try the cache wipe again. If that fails do a full factory reset and give it time to finish. I don't know why recovery wipes take so long in this device, but they take a ridiculously huge amount of time. (Cache wipe in my Moto X Pure Edition takes about 30 seconds, which is also a 3rd gen Moto device).
You cannot access the files via stock recovery or fastboot unless you have an unlocked bootloader and boot a third party recovery like TWRP.
cache wipe successful but no joy
After my post above I tried wiping the cache and waited patiently, and as you predicted it did eventually complete. But the phone still goes into the boot loop.
I am kicking myself for not rooting this thing on day 1 and installing TWRP. I need to have a solemn moment alone with the phone to say goodbye to my data and I'll try full factory reset, if that doesn't work it's off to warranty service.
Thanks for the response!
droidlesswonder said:
After my post above I tried wiping the cache and waited patiently, and as you predicted it did eventually complete. But the phone still goes into the boot loop.
I am kicking myself for not rooting this thing on day 1 and installing TWRP. I need to have a solemn moment alone with the phone to say goodbye to my data and I'll try full factory reset, if that doesn't work it's off to warranty service.
Thanks for the response!
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Well... On a good note, since your not rooted then system is still intact, a factory reset will likely work.
Sent from my Motorola XT1575 using XDA Labs
acejavelin said:
Well... On a good note, since your not rooted then system is still intact, a factory reset will likely work.
Sent from my Motorola XT1575 using XDA Labs
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Yes, it did work, phone is back to where is was six months ago. Since the data has been wiped, I'm going to unlock and install TWRP so I'll be in a better place when this happens again. Thanks again for your help!