Bought the phone a few days ago with a case. 3 days later the back was broken while in my pocket, called t mobile to return and the could not do anything about it. I then called Samsung and I have to send it in to get it repaired the person helping me did mention that they have had a lot of calls for the same reason, and that Samsung knows that head might be the problem.
That sucks man, hate to hear that but surprises me after seeing that JerryRigEverything guy try to bend it with his hands and no breakage. Did you bump into something or sit on it?
retsen said:
That sucks man, hate to hear that but surprises me after seeing that JerryRigEverything guy try to bend it with his hands and no breakage. Did you bump into something or sit on it?
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I have installed a dbrand.com skin
Sent from my Blackberry Bold
I wish i would have broken because of something i did then i would feel better about buying this. but i just had it in my pocket with a cover
Continue here: First cracked S7 Edge!!
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Hey guys I dropped my phone as I was getting into my car (shallow sweater pocket :-/). The glass is shattered but screen and digitizer are working great.
Anyone replaced a Captivate screen? Where did ya buy it? Any links are appreciated.
Main Target said:
Hey guys I dropped my phone as I was getting into my car (shallow sweater pocket :-/). The glass is shattered but screen and digitizer are working great.
Anyone replaced a Captivate screen? Where did ya buy it? Any links are appreciated.
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i have had my phone apart and im not quite sure how to seperate the screen from the chassis. out of curiosity i once looked up th screen to see what comes with it hoping there was a whole assembly but there wasn't much. it looks like a delicate operation to change the screen. most of the disassembly is very easy but the screen is something i wont try unless i need to, it looks risky.
Looks like this is your best option really. Just replace it all.
http://www.repairsuniverse.com/samung-captivate-lcd-touch-screen-digitizer-replacement.html
Sent from outerspace
Main Target said:
Hey guys I dropped my phone as I was getting into my car (shallow sweater pocket :-/). The glass is shattered but screen and digitizer are working great.
Anyone replaced a Captivate screen? Where did ya buy it? Any links are appreciated.
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The same thing happened to my spare 37" flat screen when my brother was moving it. That really sucked.
Unfortunately I did the same thing last night. My screen cracked when it landed face down on the tile. My problem is that I have a warranty exchange for the shutdown issue coming in a couple of days. Now I have to call AT&T and tell them I dropped the phone and the warranty is void. Or maybe I could just send it as is and try to blame it on the mailing process. I don't want to take a chance on it though.
Amazon or ebay it'll run ya around 80$
Sent from my SGH-T959D using XDA App
adamholden85 said:
The same thing happened to my spare 37" flat screen when my brother was moving it. That really sucked.
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Dam, your TV fell out of your brothers sweater pocket! Crazy!
Phaze13 said:
Dam, your TV fell out of your brothers sweater pocket! Crazy!
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I don't have any idea how he got it in there either!
Repair info:
http://capfaq.com/w/Repair
We also offer it as a service: http://mobiletechvideos.com/Products___Services.html
Be careful not to tear the ribbon assembly for the capacitive buttons when removing everything!
A Blessing in disguise
Well I got off the phone with AT&T...apparently they have no proof of my last upgrade in there system and my contract expired on the 8th of December. This also means that they have no record of insurance on my Captivate either. On the plus side...Maybe now I can switch carriers and get myself a Nexus S instead. I'll have to talk it over with the wife. Overall who has had experience with T-Mo? How is their support and service?
I enjoyed my time with T-Mobile except that I never had reliable 3G service indoors. Also I'm a little bitter about how they handle porting service out (they charge you a full month of service when you port out unless you call them to cancel after the port).
You could always port your number over and switch back to the Death Star within 30 days if you don't like the Nexus S....
There was a guy who did this several months ago with his Captivate. Posted pictures and everything. Seemed like a very good tutorial.
No real damage, one of the corners is bent Called Asus to see if there was a chance they could send me a replacement bezel and it looks like they won't have any parts any time soon.
I'm a real stickler for cosmetic damage on my devices, do you guys think I'd be able to sell it for anything close to retail?
How in hells name did you drop it with all it's textured back?
ill buy it from you. $350
seshmaru said:
How in hells name did you drop it with all it's textured back?
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I can see how it is possible. Even though the back is textured, it is not rubbery so it is still kinda slippery. I had a few close calls myself already, but lucky for me it hasn't happened.
To the OP - sorry to hear it, I hate when my new toys get even scratched as well. However, not to be a smart ass or anything, but would you pay anything close to retail for a dropped tablet with obvious damage? I know I wouldn't. I'd say if it really bothers you that much - try to sell it but prepare to take a hit on a price. The real challenge will probably be finding a new one. Good luck!
seshmaru said:
How in hells name did you drop it with all it's textured back?
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I was walking while taking it out of a neoprene case, the neoprene isn't very sticky, and the tablet sort of flew out.
jerichoholic said:
ill buy it from you. $350
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I think I'm going to craigslist it for $375'ish. Haven't decided yet.. Since they're still hard to find I think there's a chance I might get a buyer.
Doesn't Asus have 90 days accidental damage coverage? I know it depends on the device, not sure about transformer? Check w/ your Credit Card as well, they might have that insurance coverage. Good luck
gorby911 said:
I can see how it is possible. Even though the back is textured, it is not rubbery so it is still kinda slippery. I had a few close calls myself already, but lucky for me it hasn't happened.
To the OP - sorry to hear it, I hate when my new toys get even scratched as well. However, not to be a smart ass or anything, but would you pay anything close to retail for a dropped tablet with obvious damage? I know I wouldn't. I'd say if it really bothers you that much - try to sell it but prepare to take a hit on a price. The real challenge will probably be finding a new one. Good luck!
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Personally I wouldn't, but there's a lot of demand and I with just a cosmetic damage, I can see someone like a developer or just anyone who doesn't care for a little bend see'ing it as an opportunity to save some money.
Hello all,
The glass cover on my sidekick got broken accidentally. The LCD works fine.
I'm planning to get a replacement front panel glass.
I found the following link on ebay
http://www.ebay.com/itm/Tmobile-Sam...ultDomain_0&hash=item2c605f3c7e#ht_2045wt_905
Is this an original OEM part as described? After it's replaced will it work as good as the original?
Any other options other than the above ebay link?
Please help!
Regards,
sammydude
God only knows. It'll probably work though.
Sorry this is late, but the ribbin cable and glass seem to be just like the original. Let us know how it went.
Sent from my SGH-T839 using XDA Premium App
How did you break it? I'm asking only because I know this is a pretty durable phone, I've already dropped it screen first on gravel, without a scratch to show of it.
This looks legit to me. Digitizer is the key word. I've replaced many of these on different phones. As long as it's a ditizer for the correct phone model number. Are you doing this yourself? There should be some good tutorials on disassembly on youtube.
AFAinHD said:
How did you break it? I'm asking only because I know this is a pretty durable phone, I've already dropped it screen first on gravel, without a scratch to show of it.
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@AFAinHD It was bizarre! My watch was on a chair. My wife threw my watch onto the bed saying "here it is. keep it ". The metal part of the watch fell on the mobile (the bevel part of the glass). You could imagine our shock after that!!
teddyspaghetti said:
This looks legit to me. Digitizer is the key word. I've replaced many of these on different phones. As long as it's a ditizer for the correct phone model number. Are you doing this yourself? There should be some good tutorials on disassembly on youtube.
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Not planning to do this myself. There's a good servicing person (freelancer) for all kinds of mobiles. Planning to give it to him.
Thank you all for your replies! Planning to go for it. Will let you all know how it went! Just hope I'm able to get it back to its original condition. Hmmm...
sammydude said:
@AFAinHD It was bizarre! My watch was on a chair. My wife threw my watch onto the bed saying "here it is. keep it ". The metal part of the watch fell on the mobile (the bevel part of the glass). You could imagine our shock after that!!
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Click to collapse
I don't think she could have hit it more perfectly.
Remember to hit the thanks button if I helped! It only takes a second!
sammydude said:
Hello all,
The glass cover on my sidekick got broken accidentally. The LCD works fine.
I'm planning to get a replacement front panel glass.
I found the following link on ebay
LINK
Is this an original OEM part as described? After it's replaced will it work as good as the original?
Any other options other than the above ebay link?
Please help!
Regards,
sammydude
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Click to collapse
ok so that ebay link says that it costs $50 and paying someone to put it in idk how much but i can get a replacement from TMO from insurance for 90+10 for shipping, i think ill get a new one and sell this one to the guy at the shop for 75 lol. mines cracked over the FFC so it only looks bad it works fine
Well, I dropped my Samsung Galaxy S4 Active onto a concrete sidewalk. I am not as careful as I should be since I would drop my SII without worry since I had the Ballistics case on it. My new Active had no case. It fell directly on a corner, and of course missed the hardened rubber/plastic part and hit the outer metal shell directly. It knocked a snap out of the bottom right corner opposite the impact point. I took the case off and installed it again and everything snapped in normally.
My screen is fine and everything works normally. Aside from asthetics, nothing is different than before the drop. I have read about some regular S4 screens breaking from far less. Maybe there is something to the "rugged" nature of the active.
Anyways, a picture is worth a thousand words so here are four pics. My first time uploading pics here so hopefully they turn out ok.
Ouch! My sincerest condolences.
I would be terrified while picking it up..
Any 5 inch touchscreen device shouldn't ever be considered rugged haha
Sent from my SAMSUNG-SGH-I727 using xda premium
I wouldnt try it
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Sand out the part? lol.
I dropped mine today too, which is weird because I never drop my phone. I have a scuff mark on the metal outer shell like you. Pretty disappointed it scratched so easily.
Sent from my SAMSUNG-SGH-I537 using xda app-developers app
It's not a rugged phone ladies... It's the same as an s4 just water and dirt proof.
You drop it and it will break just as easy as a regular s4.
Ouch!
Ouch that sucks! Yeah I just got my Active today and I need to get a case and screen protector ASAP.
I didn't think this phone would be drop proof. It was advertised as waterproof/dustproof.
At least the screen is not cracked.
Ouch! At least a case will cover the damage and the screen is not cracked. One of the reasons I returned mine. It is a bit slippery. The ATT manager asked why I was returning it and I said no cases, no support and he scoffed at me. I then asked him when is the last time a Galaxy Device was launched and cases were not available on that day at the store? Even my captive had a case at ATT the day I bought it...It has been over a week and you can't even get an overpriced cases from ATT? No thanks.
planoman said:
Ouch! At least a case will cover the damage and the screen is not cracked. One of the reasons I returned mine. It is a bit slippery. The ATT manager asked why I was returning it and I said no cases, no support and he scoffed at me. I then asked him when is the last time a Galaxy Device was launched and cases were not available on that day at the store? Even my captive had a case at ATT the day I bought it...It has been over a week and you can't even get an overpriced cases from ATT? No thanks.
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That is what I was thinking. With a case it won't even show. I did buy the Best Buy protection so supposedly I can get unlimited exchanges but still...
I know it wasn't made with drop protection, but it did hold up pretty well. If a case ever comes out I will have no worries at all.
I dropped my s4 in a puddle 2 days ago fully submerged and my heart sunk. Ripped it sort let it dry. Used some alcohol to get water out and it works fine. Not an active though.
Sent from my SAMSUNG-SGH-I337 using xda premium
Slade8525 said:
people will do amazing things to get what they want. that said, perhaps food ought to be prioritized over cell phones/random crap you want. how did you break 3 s4's? you must have the worst case of butterfingers ever. i usually buy mine off contract or unlocked, but i have yet to accidentally destroy any cell phone. not everyone has the money to shell out for new stuff whenever they need it.
fortunately i dont have to worry about money, ever, but i still take very good care of whatever i have, and i have learned not to lend things out or let people use my stuff (especially drunk friends and cell phones or idiot friends and new sports cars).
seriously, how did you manage to break 3 already? i know one guy who drops his iphone about once a week.
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Sounds like the case of "I haz monies." Paying full price 3 times sucks really really bad. I would hope you mean breaking the original, then breaking it at repair, and one more for good measure. Still, that's just crazy butterfingers, but I digress.
Op, I seriously doubt "rugged" means unchipable, or even blemish proof. If phone meets concrete from even three feet and the right angle, you'll either chip, dent, or scratch. In thing to be happy about is the glass or screen shattering. I'll take dents and chips over exploding screens any day. Still, not having cases for it is highly questionable. You'd think even Sammy would release a case, just to collect more money.
Sent from my Galaxy S4 on Tapatalk 2
I cannot believe how ****ty the active is, this phone slipped out of my pocket and fell from about 10 inches up the day I bought it. The screen cracked in two places. Upper right corner and right below the back button.
However, I called at&t and they sent me a regular s4 free of charge and let me keep the mildly broken active. Never charged me or anything. If only I could find a replacement screen.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Never mind
Incarnate609 said:
I cannot believe how ****ty the active is, this phone slipped out of my pocket and fell from about 10 inches up the day I bought it. The screen cracked in two places. Upper right corner and right below the back button.
However, I called at&t and they sent me a regular s4 free of charge and let me keep the mildly broken active. Never charged me or anything. If only I could find a replacement screen.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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At this point, Samsung may be able to replace it cheaper than buying parts. Of course it's on the assumption you want it fixed today.
Sent from my Galaxy S4 on Tapatalk 2
mattpayne92 said:
I dropped mine today too, which is weird because I never drop my phone. I have a scuff mark on the metal outer shell like you. Pretty disappointed it scratched so easily.
Sent from my SAMSUNG-SGH-I537 using xda app-developers app
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haha you dropped it and expecting not to have scratches? screen on my note 2 shattered when i dropped it on the first day i bought it
Fastnova007 said:
It's not a rugged phone ladies...
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I don't understand why people who purchase this phone seem to think it is shock proof, drop proof and crush proof. It's marketed as being waterproof and dustproof.
sgtmcfunky said:
Ouch that sucks! Yeah I just got my Active today and I need to get a case and screen protector ASAP.
I didn't think this phone would be drop proof. It was advertised as waterproof/dustproof.
At least the screen is not cracked.
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Precisely.
planoman said:
Ouch! At least a case will cover the damage and the screen is not cracked. One of the reasons I returned mine. It is a bit slippery. The ATT manager asked why I was returning it and I said no cases, no support and he scoffed at me. I then asked him when is the last time a Galaxy Device was launched and cases were not available on that day at the store? Even my captive had a case at ATT the day I bought it...It has been over a week and you can't even get an overpriced cases from ATT? No thanks.
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Click to collapse
Have you seen the long list of accessories here: http://forum.xda-developers.com/showthread.php?t=2331133
dajabec said:
Well, I dropped my Samsung Galaxy S4 Active onto a concrete sidewalk. I am not as careful as I should be since I would drop my SII without worry since I had the Ballistics case on it. My new Active had no case. It fell directly on a corner, and of course missed the hardened rubber/plastic part and hit the outer metal shell directly. It knocked a snap out of the bottom right corner opposite the impact point. I took the case off and installed it again and everything snapped in normally.
My screen is fine and everything works normally. Aside from asthetics, nothing is different than before the drop. I have read about some regular S4 screens breaking from far less. Maybe there is something to the "rugged" nature of the active.
Anyways, a picture is worth a thousand words so here are four pics. My first time uploading pics here so hopefully they turn out ok.
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Click to collapse
Glad to see your phone survived. I'm still going to wait for my case to come in the mail though.
dajabec said:
That is what I was thinking. With a case it won't even show. I did buy the Best Buy protection so supposedly I can get unlimited exchanges but still...I know it wasn't made with drop protection, but it did hold up pretty well. If a case ever comes out I will have no worries at all.
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I wish it had drop protection. But a case should fix that. I'm just thrilled about it being waterproof.
Incarnate609 said:
I cannot believe how ****ty the active is, this phone slipped out of my pocket and fell from about 10 inches up the day I bought it. The screen cracked in two places. Upper right corner and right below the back button. However, I called at&t and they sent me a regular s4 free of charge and let me keep the mildly broken active. Never charged me or anything. If only I could find a replacement screen.
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Click to collapse
One of the reasons I got rid of my old S4 was because people were having the screen crack while in their pocket with no trauma. I haven't heard any such reports on the Active just yet. Honestly, the one time I cracked a screen it was on my Note 1 and it was a drop of similar height and I had a Trident case on it. It sucks, but I can't see blaming an electronic device when I'm the one dropping it.
Hey guys anyone here have experience using waterproof cases in such situations? I'll be going to the spartan race in december january and some mud race in march tryna look for a good and safe case for my phone
Update: still looking for any recommendations?
Uppp
kinubic said:
Uppp
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Lifeproof cases are pretty nice
http://www.lifeproof.com/en/galaxy-s4
I own the seido obex case and would never own anything else. Absolutely love it.
Sent from my SGH-M919 using Tapatalk
thanks ~
this deal is going on now~ ATLAS Incipio for $13.00
BLACK http://www.paydeals.com/Incipio-ATLAS-Waterproof-Samsung-Galaxy/dp/B00JRAHPO8#.U3znPSg-pS4
PINK/WHITE http://www.paydeals.com/Incipio-ATLAS-Waterproof-Samsung-Galaxy/dp/B00JRHBQNC#.U3znsCg-pS4
has anyone tried these?
New customers may save an additional 10% off with promo code PAYDEALS
kinubic said:
thanks ~
this deal is going on now~ ATLAS Incipio for $13.00
BLACK http://www.paydeals.com/Incipio-ATLAS-Waterproof-Samsung-Galaxy/dp/B00JRAHPO8#.U3znPSg-pS4
PINK/WHITE http://www.paydeals.com/Incipio-ATLAS-Waterproof-Samsung-Galaxy/dp/B00JRHBQNC#.U3znsCg-pS4
has anyone tried these?
New customers may save an additional 10% off with promo code PAYDEALS
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One hell of a steal! I've heard bad things about those tho. Like there is a gap between the two pieces meaning it could more easily come apart if dropped thus allowing water or anything to intrude the case coming into contact with the device. Other than that it would have been my second choice but that was a deal breaker for me.
Sent from my SGH-M919 using Tapatalk
elesbb said:
One hell of a steal! I've heard bad things about those tho. Like there is a gap between the two pieces meaning it could more easily come apart if dropped thus allowing water or anything to intrude the case coming into contact with the device. Other than that it would have been my second choice but that was a deal breaker for me.
Sent from my SGH-M919 using Tapatalk
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tried it for the 1st time yesterday for the Spartan Beast in temecula! yes there is a gap when u try to close it. but taking the back cover off ur phone fixes this. i was really iffy about using the case. as i never tested it. took the back case off. used the atlas case and it seals completely. used it the whole race through mud water and the swamp. stayed dry the whole time. quite happy with it. + it has a small part on the case u can put a lanyard!
about people mentioning the sound being drowned or anything because of the case seal. watching my videos it doesnt seem that much. my voice is clear and so are the people around me. havnt tried it for voicecall yet.
kinubic said:
tried it for the 1st time yesterday for the Spartan Beast in temecula! yes there is a gap when u try to close it. but taking the back cover off ur phone fixes this. i was really iffy about using the case. as i never tested it. took the back case off. used the atlas case and it seals completely. used it the whole race through mud water and the swamp. stayed dry the whole time. quite happy with it. + it has a small part on the case u can put a lanyard!
about people mentioning the sound being drowned or anything because of the case seal. watching my videos it doesnt seem that much. my voice is clear and so are the people around me. havnt tried it for voicecall yet.
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"taking the back cover off" thats poor design on Incipio, you should not have to do that lol. Glad you like it though! I'll stick with Seidio seriously cannot wait for the Obex case for Galaxy S5!
elesbb said:
"taking the back cover off" thats poor design on Incipio, you should not have to do that lol. Glad you like it though! I'll stick with Seidio seriously cannot wait for the Obex case for Galaxy S5!
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I agree. But considering I got this case for less than $15 not complaining hahaha !!
kinubic said:
I agree. But considering I got this case for less than $15 not complaining hahaha !!
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Wth, yeah i guess i wouldn't be either xD Great job man! I'm always looking for cheap cases, had to pay the full price for my LifeProof for the Galaxy S5 cause eBay and other places had about the same price, plus that way i don't need to worry if i ever have a warranty claim.