Database Info

Shattered my screen

Edit: http://imgur.com/gallery/RxDMtA8/new
Yup I might be the first A-hole to shatter my screen. Dropped on top left corner from 5 feet. Completely anhiliated the screen to the point that by the impact zone a crater of gorilla glass is gone. And the bezel, well yea a piece of that disappeared as well.. Its completely my fault, but I will def be reconsidering plastic devices in the future. Could it have killed them to include a legit metal bezel... Time to go cry haha
Anyone know if new screens are even available yet?
The device still works and I will post pictures tomorrow.

delete

Holy crap! Sorry man!!
After reading this I remembered that I had not signed up for a Square Trade Insurance policy yet so I just went there and did so...

Look at alibaba, they usually have digitizers for new phones. Ebay might have it too

what? I though this gorilla glass 3 is unbreakable!
I dont believe you
post pic.

netnerd said:
what? I though this gorilla glass 3 is unbreakable!
I dont believe you
post pic.
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Seriously???
Gorilla Glass is most def breakable..
http://www.youtube.com/watch?v=aB2wZET_SKs
http://mashable.com/2013/04/29/galaxy-s4-drop-test/

Drop tests aren't always accurate, as quite a lot depends on where the point of impact is after the fall. Overall though, given that the S4 did survive a few of the drops is a good thing, as it seemed the S3 is a bit less durable.
Either way though, Gorilla Glass isn't meant to offer a ton of protection for drops - It's scratch resistant, not shatterproof.
Sent from my SGH-I747 using xda premium

I looked at your user name and the subject of this post and thought..... You definitely are THAT GUY!
Sorry for your misfortune....
Sent from my Samsung Galaxy S 4 using the XDA app

KryptosXLayer2 said:
I looked at your user name and the subject of this post and thought..... You definitely are THAT GUY!
Sorry for your misfortune....
Sent from my Samsung Galaxy S 4 using the XDA app
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Haha I most certainly am... I'll be posting pics today. I'm just most upset that the bezel chipped apart. I think that if it were able to absorb some of the impact or if there was a simple metal bezel the device would have fared much better.

Actually, the fact the plastic bezel broke too meant that even a metal case wouldn't have saved you.
Read up about "crush zones" in cars and how if the frame (bezel in this case) is crumpled, it reduces the damage to the people inside (screen in this case).
It sounds like your phone hit the corner and hit hard enough that unless you had a TPU case, it would've been dead either way.

+1. A lot of factors go into how phone damage occurs when you drop it. Five feet without a case purely on the corner is enough to damage the best of builds but throw on a decent tpu and your phone might live to see the light. Also would like to add that as long as you can replace the screen with ease, which luckily Samsung designed the phone well enough to be disassemble, it's not that bad of a situation.
At the end of the day though you should really get phone insurance. It's the best case money can buy lol
Sent from my SAMSUNG-SGH-I337 using xda premium

imthatguy83 said:
Yup I might be the first A-hole to shatter my screen. Dropped on top left corner from 5 feet. Completely anhiliated the screen to the point that by the impact zone a crater of gorilla glass is gone. And the bezel, well yea a piece of that disappeared as well.. Its completely my fault, but I will def be reconsidering plastic devices in the future. Could it have killed them to include a legit metal bezel... Time to go cry haha
Anyone know if new screens are even available yet?
The device still works and I will post pictures tomorrow.
Click to expand...
Click to collapse
Check here: http://www.etradesupply.com/samsung/galaxy-models/samsung-galaxy-s4-gt-i9500.html
I just purchased a bunch of S3 screens and adhesive and such from them...

If you're a little handy with fixing phones and what not then you might be in luck. The glass and lcd can be separated just like the s3. Lcd which is the display has the touch built into it. The glass is just for protection. Ive done it on the s3 many times. With a heat gun and a blade. The glass alone cost $30-40. Find your local repair shop at most you should pay is $150.
Sent from my SAMSUNG-SGH-I317 using xda premium

In the past ATT always gives you a month to add insurance. It's a $200 deductible but might be worth checking out.
Sent from my HTC One X using xda app-developers app

delete

dont change the glass urself.it wont look good.best thing to do is let samsung fix it.they only charge 179 or 199.call samsung north america

imthatguy83 said:
Edit: http://imgur.com/gallery/RxDMtA8/new
Yup I might be the first A-hole to shatter my screen. Dropped on top left corner from 5 feet. Completely anhiliated the screen to the point that by the impact zone a crater of gorilla glass is gone. And the bezel, well yea a piece of that disappeared as well.. Its completely my fault, but I will def be reconsidering plastic devices in the future. Could it have killed them to include a legit metal bezel... Time to go cry haha
Anyone know if new screens are even available yet?
The device still works and I will post pictures tomorrow.
Click to expand...
Click to collapse
Dude! I totally feel your pain. I cringed and had flashbacks from when I did the same thing to my Captivate a while back. Same height, landed on the spot and same result. I had dropped it from 5 feet and higher before but that sweet spot is death for a phone.
Mine took the plunge from a bunk bed, yours?

As the phones screen size increases the phone will crack easier from drops
Sent from my SGH-T959V using xda app-developers app

kevnuke said:
Dude! I totally feel your pain. I cringed and had flashbacks from when I did the same thing to my Captivate a while back. Same height, landed on the spot and same result. I had dropped it from 5 feet and higher before but that sweet spot is death for a phone.
Mine took the plunge from a bunk bed, yours?
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Yea its a heart breaker, I was using anbold iPhone 4 for 2 months waiting on it.. Talking smack to all my iPhone 5 owning family members.
I live in Phx and the weather just hit 100 the last 2 days, come home from work and one of the 2 ac units was broke. In the dark using it as a flash light, trying to pull the disconnect on the ac and then the crash. .. wanted tovcry but manned up and held it in haha
Thanks everyone for the the suggestions

Not sure bout s4 build quality. Shattered screen

Well my fiance had her S4 for 3 days and now this. My son through the phone on my kitchen floor and this is the result. She had a snap on casemate case. Now i know its my sons fault for throwing the phone. Hes thrown my note 2 plenty of times. Hes thrown her S3 plenty of times and never had issues. I know the S4 is alot lighter then those phones so i wonder if anything was sacrificed. Anyway filed a claim with assurion and makin her get an otterbox or ballistic for now
Sent from my SPH-L900 using xda app-developers app

I'm sure you'll get lots of comments about, "it's high damage resistance, not damage proof".
http://www.neowin.net/news/galaxy-s...gorilla-glass-3-is-still-not-impact-resistant

Thats so sad. :crying: I dropped mine from about 4-5 feet onto gravel. It landed vertically striking the bottom of the phone near the mic. Just a small scratch is all that came from it. From the way I understand things, lighter weight would help to prevent the phone from breaking by limiting the amount of force that the glass had to absorb. striking the corner of the glass is the weakest point on any phone as Gorilla glass 3 is build to withstand more direct force without cracking. I suppose you could call that shear stress: The force applied when you press on the screen. The result is that the corner of the phone is without a doubt the weakest point due to the force absorbing properties of the glass as striking the corner absorbs the full force of the fall over the smallest area. Once the integrity of the screen is compromised, the cracks spider web.

Its just luck dude, you win some, you lose some. I'd keep the kid away from the phones to be on the safe side
Sent from my GT-N7100 using xda premium

bmoreboy02 said:
My son through the phone on my kitchen floor and this is the result.
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madpete said:
Its just luck dude, you win some, you lose some. I'd keep the kid away from the phones to be on the safe side
Sent from my GT-N7100 using xda premium
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Seriously sounds like this kid hates phones with a passion I'd keep them far away from him.
Sent from my SGH-T999 using xda premium

avetny said:
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Man this is just what i needed lol
Sent from my SPH-L900 using xda app-developers app

"I know it's my son's fault." lol...

Was gonna say..what the hell ya doin giving ya kid expensive phones to **** about with? Lol. Surely ya weren`t surprised when he lobbed ya phone....
Sent from my Nexus 7 using Tapatalk HD

He normally dose really well....idk why he threw it he draws on my note 2 fine lol
Sent from my SPH-L900 using xda app-developers app

Well the phones on backorder with assurion. They dont know when theyll have any in
Sent from my SPH-L900 using xda app-developers app

I'm worried about my son doing the same to my phone. When I signed up for insurance, they said I wouldn't be covered for anything like this, as I shouldn't leave my phone where my son can get at it. Very rough indeed.
Sent from my HTC One using Tapatalk 2

All depends on where it lands.

thought I would chime in. As I understand, the Gorilla Glass 3 used in S4 is a new tech that lets the glass be thinner. Basically you get same or slightly worse resistance comparing to S3, but in a thinner layer of glass. It let Samsung decrease the thickness of the device.
Note that the surface of the glass is bigger on S4 comparing to S3, so it is more prone to damage. Buy a good case for your phone!
My preferred case style is a thin layer of silicon or TPU inside with a harder plastic shell outside.

back in the old days, when i got my BlueAngel, i immediately got am aluminum case (the one with the window), then a leather fliptop. My sister got a Prophet but didn't get any case for it. I found a good deal for a magnesium Proporta case online, asked my sis if she wanted to get one for her PDA so we can save on shipping. She declined, told me she's always extra careful. Long story short, a week after, got my Proporta, dropped the BlueAngel a hundred times, often times with the case opening and the BA flying away, but then most of the force had already dissipated. But her Prophet? I guess about a month after i got the Proporta, she dropped her Prophet onto the granite floor, heard a crack, and found her Prophet's screen was all black about a third from the bottom. costed her about a third of what she paid for her Prophet to replace the screen.
Cost of the Proporta? hmmm a tenth? Morale of the story, if you invest on expensive phones, consider also a good enough case to protect it. After the BA, i got a Nokia E72, and then a BB Bold, all dressed in Otterbox's Defender. My S4 is due to arrive in a week or so; right now i'm tossing the coin between another Defender or a Seidio Convert. too bad they don't make Lunatiks for Samsung
just my.02

Seriously, was wondering the same. I know Note II has cracked for plenty of people too, and a lot of luck is involved, etc, but - look up android authority drop tests, both Note II and S4 had identical impact and still S4 glass broke.

They have different screens. The gs4 is thinner to bring the actual screen closer to your eyes. The note 2 is gg2 and has an extra layer for the wacomm hardware.
Sent from my GT-I9500 using xda premium

Now this is something terrible, after check this forum on daily basis and reading negative things about S4 i just can't really make up my mind if i should upgrade it with my S2 or not, I wasn't expecting it to be this much fragile, during the last two years i have dropped my S2 several times but never faced such issue.

ila420 said:
Now this is something terrible, after check this forum on daily basis and reading negative things about S4 i just can't really make up my mind if i should upgrade it with my S2 or not, I wasn't expecting it to be this much fragile, during the last two years i have dropped my S2 several times but never faced such issue.
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People with no problems don't have a reason to come on here do they?
I don't come on every day making a new thread like "hey, my phone didn't break today"

i.amtom said:
People with no problems don't have a reason to come on here do they?
I don't come on every day making a new thread like "hey, my phone didn't break today"
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Just for completeness of fair posting, I would like to point out that my phone didn't break today

My horrible S4 experience

First of all, let me say that I really like the S4. I sold my iPhone 5 and be able to buy it at full price when it was released. I like the size, it's just about perfect size for me, fits well in my hand. The air gestures and air views are pretty nice, they come in handy. Coming from an iPhone, having a replaceable battery is priceless, I liked being able to swap out my low battery with a full charged one.
My first S4 broke while in my pocket on 5/6, I wasn't doing anything out of the ordinary, was just doing things around the house, when I pulled it from my pocket there was a crack from the upper right corner down the middle of the left side. The AMOLED display under the glass is what broke, device was unusable, nothing showed on the screen except some colors on top left above the crack.
After fighting with AT&T and Asurion the entire next day, AT&T agreed to give me an early upgrade. So I bought a new one on 5/7.
I received my new S4 on 5/10, then this morning, 5/15, while at work I was squatted down, texting, and dropped it from around knee level on carpet with padding over concrete and it cracked the AMOLED display, this time in the upper right corner, with 4 cracks from the side to about an inch into the display.
This S4 had a Spigen Ultra Thin Air case on it, as well as Spigen's Glas.t Slim screen protector.
I don't expect manufacturers to make phones that are indestructible, but this seems ridiculous to me.
I was a long time Apple user before I bought the S4, I don't think I will ever go back, but I'm regretting going with Samsung now. I've spent over $900 between both devices and now they are both in the mail (as well as almost $200 in accessories that are worthless now), for Samsung to evaluate, so for the next two weeks I'm stuck with using an old S2 that likes to reboot every 15 minutes.
I've read a few posts on here about people breaking the screen under the glass like I did. So I'd be careful if you own one.

Ryanmp said:
First of all, let me say that I really like the S4. I sold my iPhone 5 and be able to buy it at full price when it was released. I like the size, it's just about perfect size for me, fits well in my hand. The air gestures and air views are pretty nice, they come in handy. Coming from an iPhone, having a replaceable battery is priceless, I liked being able to swap out my low battery with a full charged one.
My first S4 broke while in my pocket on 5/6, I wasn't doing anything out of the ordinary, was just doing things around the house, when I pulled it from my pocket there was a crack from the upper right corner down the middle of the left side. The AMOLED display under the glass is what broke, device was unusable, nothing showed on the screen except some colors on top left above the crack.
After fighting with AT&T and Asurion the entire next day, AT&T agreed to give me an early upgrade. So I bought a new one on 5/7.
I received my new S4 on 5/10, then this morning, 5/15, while at work I was squatted down, texting, and dropped it from around knee level on carpet with padding over concrete and it cracked the AMOLED display, this time in the upper right corner, with 4 cracks from the side to about an inch into the display.
This S4 had a Spigen Ultra Thin Air case on it, as well as Spigen's Glas.t Slim screen protector.
I don't expect manufacturers to make phones that are indestructible, but this seems ridiculous to me.
I was a long time Apple user before I bought the S4, I don't think I will ever go back, but I'm regretting going with Samsung now. I've spent over $900 between both devices and now they are both in the mail (as well as almost $200 in accessories that are worthless now), for Samsung to evaluate, so for the next two weeks I'm stuck with using an old S2 that likes to reboot every 15 minutes.
I've read a few posts on here about people breaking the screen under the glass like I did. So I'd be careful if you own one.
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That sucks dude. But hey, a little advice...fix that S2! If it's rebooting like that, there's something wrong. There are several super-stable Jelly Bean roms available for flashing these days. I come from that world, so I know it like the back of my hand...PM me if you'd like me to help you make your S2 awesome.

Before anyone says this isnt a necessary thread, I think it is.
Having a 32GB and having spent money on my device and screen protector and cases I'd like to know this too, so I would love to hear from anyone else that has broken their device easily

Damn that sucks OP. I think you have bad luck with the S4, I remember when you mentioned the S4 screen cracking while it was in your pocket. I would get another phone if I were you.

I have a really hard time "feeling sorry" for people who drop and break their phones and complain.
I don't know what kind of response (pity?) that you want from people.
Drop the iphone 4 in just the right spot and it'll crack too. Every phone is the same more or less.
Don't want a broken phone? Don't drop it. You break it that way, the fault is no ones but yourself.

Felixpau86 said:
I have a really hard time "feeling sorry" for people who drop and break their phones and complain.
I don't know what kind of response (pity?) that you want from people.
Drop the iphone 4 in just the right spot and it'll crack too. Every phone is the same more or less.
Don't want a broken phone? Don't drop it. You break it that way, the fault is no ones but yourself.
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That's kinda of an ignorant comment, the OP had his screen cracked and it was just in his pocket so no drop at all. The second time it was a drop but it is his experience and I understand it especially when you purchase a device this expensive twice. Don't be rude man.

His story for breaking in his pocket was "while around the house". So whats to say he didn't accidentally smash it again something while doing housework or anything else like a table?
Dropping your phone - what do you expect? Go buy a Nokia if you plan on dropping it. Even then im sure drop proof isn't part of any phone's warranty.
Pretty straight forward. You may not like my "tone" but you can't honestly count it against the phone if you're not keeping it safe. The error is human in this case. Own up to it and take better care of your phone.
I've cracked iphones and android screens and bodies before, it was probably my fault in handling it; but you definitely won't see me running to a forum and complaining about the manufacturer having shoddy quality when it was clearly human error.

I'm starting to wonder if maybe it's the Chinese models in specific breaking like that because I have seen multiple S4's dropped now WITHOUT ANY CASE from 6 feet and survive with only scrapes to the actual frame and here you have a case AND a glass screen protector, and it falls from half the height and suffers catastrophically.
Has to be something more going on here. Reviews will also show the phone can survive falls just like any other premium metal phone and then some, so quite an odd case here
ALSO to everyone else, stop hating on the OP. Yea I have to agree it's just really vague to say your phone was just up and broken, but I'm willing to look at it as the OP is telling the truth cause at worst, even if he is lying, it really don't matter.

No offense OP, but I'm going to call bull**** here. You have to be leaving out something -- even if it's by accident. I've had smartphones with larger screens for 5+ years now, and not once have i cracked or broken a phone. The last phone that broke was the first nokia clamshell that came out -- and that was after i dropped it from standing on to a concrete floor. Even then it worked still, the plastic just cracked a bit.
There is no way you broke your phone just having it in your pocket -- unless you were wearing super tight hipster jeans with your keys in your pocket. Futhermore, dropping your phone 2 feet on to a padded floor, won't just break your phone either....it just wont.
I've dropped my s3/s4 many times on to my wood floor now without any issues (without a case).
Also, wouldn't your phone be under the 14 day return policy anyway? If anything happens in those 14 days, you get a new one?
Overall, this just doesn't make sense. I think you are omitting some key details here; these phones ARE NOT that fragile.
EDIT-- How did you figure $900 dollars between two phones plus $200 in accessories?
A new line/renewal should be about $200-250 per phone; cases run $30-35, USBs 5-10, screen protector 7-15....

You should have gotten insurance.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

I'm not asking for anything, I'm just putting this info out here.
In my experience, the S4 is easily broken.
And it's not glass that broke in both of mine, it was the display under the glass, the device was not usuable after. The glass was pristine on both, for that matter the both phones were as well, just the display cracked.
You can do what you want with the info, I'm just letting people know what happened with my 2 devices.

When you keep you phone in your pocket, make sure you always keep the screen against your leg. I broke my first Galaxy S2 with the screen out in my pocket when I leaned against a table.

I am shocked that the 2nd time with having a GLAS.t tempered glass that it broke.

You spend this kind of money on phone...treat it like your car....GENTLE. I have had a smartphone for years and not even 1 scratch on any phone I have ever owned. It is like your girlfriend or wife...Gently...
Very expensive way to learn.
Sent from my SAMSUNG-SGH-I337 using xda premium

Let's be realistic. It's no secret this phone is easily broken. And tbh, when you say something like "it's all your fault because you dropped it is a bit ridiculous. I've dropped my gs2 more times than I can count, face down, from up high, sliding across concrete etc, and the screen is still fine, but the build quality on the gs4 is seriously lacking. I'm scared to even buy one after hearing all these stories. For now I'm sticking to my gs2
Sent from my SGH-i777 using Tapatalk 2

artvandalay22222 said:
Let's be realistic. It's no secret this phone is easily broken. And tbh, when you say something like "it's all your fault because you dropped it is a bit ridiculous. I've dropped my gs2 more times than I can count, face down, from up high, sliding across concrete etc, and the screen is still fine, but the build quality on the gs4 is seriously lacking. I'm scared to even buy one after hearing all these stories. For now I'm sticking to my gs2
Sent from my SGH-i777 using Tapatalk 2
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How can you say the build quality is lacking if you don't even have one?
Just to be safe, think of it this way, if you drop it, it WILL crack. Of course, it might not but if you think it will every time, maybe a little more precaution will be taken. It doesn't matter if it was a mistake...just don't drop it. Any phone that is mostly screen will always have a certain level of fragility and should always be treated that way. It doesn't mean the build quality is bad.

TheAxman said:
You spend this kind of money on phone...treat it like your car....GENTLE. I have had a smartphone for years and not even 1 scratch on any phone I have ever owned. It is like your girlfriend or wife...Gently...
Very expensive way to learn.
Sent from my SAMSUNG-SGH-I337 using xda premium
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Click to collapse
Or like telling your wife about your girlfriend... handle it very carefully... like your life depends on it.

Samsung does extensive hard use testing on its handsets so I wonder if this was a bad batch or something. Thanks for sharing your experience. Hopefully we don't see a bunch of these threads popping up.
Sent from my HTC One X using xda app-developers app

Ya my S4 broke too, dropped mine 2 or 3 feet in a case and the screen shattered, build quality is not there imo
Sent from my SAMSUNG-SGH-I337

well... i was just thinking about investing in a good case.. but now, i think i will buy insurance instead.. or maybe just sell it off.. really cant afford to loose an expensive phone like this.
thanks for the info.

2 Foot Drop - Screen Cracked! So much for this phone's durability!

Just a warning to everyone wanting to get this phone because it can "take the drops."
So I'm getting ready to watch the World series, sitting on my sofa and my V10 falls off the edge of the sofa on to the floor and guess what? The SCREEN CRACKED! Are you kidding me LG? You boast how this thing can take the drops and my phone falls TWO FEET and the screen cracks? Now I have to pay a deductible to get another phone? Yeah...let me get that phone, take it in and trade it for a different brand. Not sure if mine is defective or something but I've had bigger drops on other phones that had no issues. This is NOT what I expected from this phone - a phone I was hoping to keep and carry with no case. HORRIBLE experience! My G4 can take a bigger drop than that!

It's physics and coincidence. You were unlucky enough to have it a weak spot.
It happens.
Sadly, LG doesn't do the one free screen replacement like some other OEMs do.
Any phone can shatter with one unlucky 2 foot drop. LG is no different.
Sorry about the broken screen, though. That does suck.
Sent from my LG-H901 using Tapatalk

Sorry for your loss.

I get that but they WILL be hearing from me since they tout in commercials how you can drop the phone and it can take it. Hopefully with the phone being so new they won't want the negativity out there about this phone and since I have the G4 and the V10, maybe they will be nice enough to take care of it. Who knows? Can't hurt to try. I'll update the thread once I talk to them.

Well, they only tested to drop the phone at 1-1.5 foot, anyway.

Ryu Kenshin said:
Well, they only tested to drop the phone at 1-1.5 foot, anyway.
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Actually, this is from LG's website:
1. The LG V10 passed a military standard test for shock (MIL-STD-810G Method 516.6, Procedure IV – "Transit Drop"") that consists of 4-foot drops onto 2" of plywood over concrete. The test includes impacts on every face, edge and corner of the device. Further, the device passed an enhanced version of the Transit Drop test consisting of 26 drops from 4 feet onto a concrete surface. "Passed" is defined as the absence of any of the following issues: surface cracks, inoperability of device including camera, and separation of screen from monitor. Device may not perform as tested in all conditions. Test performed in controlled environment. Do not attempt.
I get that "device may not perform as tested in all conditions" but for Pete's sake, this thing dropped 2 feet onto carpet.

Very sad.
Sent from my LG-H901 using Tapatalk

CARPET? I'm sorry, but I don't believe that. There is no way your phone dropped 2 feet onto a soft, impact absorbing surface like carpet and broke. Carpet is probably the safest thing you could possibly drop the phone on!

Wow, that is certainly sad. Man I hope they will replace it

Nitemare3219 said:
CARPET? I'm sorry, but I don't believe that. There is no way your phone dropped 2 feet onto a soft, impact absorbing surface like carpet and broke. Carpet is probably the safest thing you could possibly drop the phone on!
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I swear to you. I even sarcastically said to my wife, "Oh no...my phone fell. I'm SOOOO Worried." Then I picked it up and it was cracked. I was completely shocked myself. I kept saying, "ARE YOU KIDDING ME?????!!!!" Had I dropped it getting out of my car or something onto concrete, I would understand. I'm still in shock.
By the way ---- it's berber carpet and there's currently no padding under it because we had a flood and are waiting for new flooring. Thin carpet on top of concrete. Still...CARPET.

I am sorry, i recently dropped my Nexus 6. Although it didn't hit carpet it did have a case. I was bummed non the less

Thats unfortunate. No two pieces of glass are the same though. I work on concrete all day and i cant tell you how many phones ive dropped on it and never cracked a screen, knock on wood. I'm like you, I don't plan on using a case with this phone. I may think twice about that now.

Still waiting to receive my device but you don't need a case to protect the screen... Get a tempered glass protector
Best $8 investment you can make on your $600 phone
Sent from my D5803 using Tapatalk

jdiddy_ub said:
Still waiting to receive my device but you don't need a case to protect the screen... Get a tempered glass protector
Best $8 investment you can make on your $600 phone
Sent from my D5803 using Tapatalk
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I ordered it online last night from Amazon. They didn't have them in store when I bought it.

Wrightperspective said:
The SCREEN CRACKED!
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Yikes, I feel you.
Although it really is the physics of the matter, and drop tests are based on statistics, I feel you.
It goes completely against what you were lead to expect, and I agree, you need to let LG know, and everyone else who will listen.
I can't imagine the horror. Complain everywhere for what it's worth. 'Bad luck' would not appease me either in this situation.
I feel you.

Complain to LG maybe they will replace it
Sent from my LG-H901 using Tapatalk

Photos??? (or it never happened)
(No offense)

moSess said:
Photos??? (or it never happened)
(No offense)
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No other phone available to take photos right now (Wife sleeping with her iPhone plugged in and white noise on). But why would I make this up? I will post photos tomorrow night after work. Or maybe in the morning.
Definitely happened.

Wrightperspective said:
No other phone available to take photos right now (Wife sleeping with her iPhone plugged in and white noise on). But why would I make this up? I will post photos tomorrow night after work. Or maybe in the morning.
Definitely happened.
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Why would you make this up?
...because you want to feel the love of my rainbow Unicorn.

For the time being, thread has been closed per OP request.

First time dropped any phone on parking lot pavement =(

Just dropped my S7 Edge getting out the car flat on the face and heard the loud sound of gorilla glass you are familiar with in drop test videos. The screen is fine with just a few sand grain sized scratches where the ridged rock pavement hit.
First time I've scratched a new device the first week. My soul died a little inside. Lucky this screen still feels smooth and only when looking for the scratches can I see them and I can't feel them with my finger nail without effort.

sorry to hear that, I have been using those wet install screen protectors just incase

I heard they made the glass stronger but its more likely to get scratches

Wear it with pride. Your phone just has some character now.

Some ugly character, but mine slipped out my pocket when I sat down on some steps. Hit left corner, I know the next day I went and got an otterbox symmetry for it!

Hawkhell said:
Just dropped my S7 Edge getting out the car flat on the face and heard the loud sound of gorilla glass you are familiar with in drop test videos. The screen is fine with just a few sand grain sized scratches where the ridged rock pavement hit.
First time I've scratched a new device the first week. My soul died a little inside. Lucky this screen still feels smooth and only when looking for the scratches can I see them and I can't feel them with my finger nail without effort.
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That hurts my heart. The last time I did that was with the HTC MYTOUCH 4G back in the day. Same way to driving, talking and put phone on lap. Forgot about it and jumped out the car at gas station phone goes screen down but my story did not end like yours. My screen was shattered it every possible area lol. Nice these are much tougher.
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Well 2014 i had preordered my galaxy note 4 and got it a week early. The next day i dropped it and cracked the screen lol. At the time no cases were available so i was out of luck
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Whenever I drop a device I just pick it up without looking at it and just put it in my pocket and check it out later when I cooled down

Dropped mine yesterday for the first time. Literally from about 2 feet just sitting in a chair. I'm so pissed.

Oh my I hope you have some kind of insurance for that. Sorry that looks very bad with that amount of damage I don't think the water resistance will work.

Use a case, these are fragile phones and before you get into the it takes away from the beautiful design...blah blah look at the picture two posts above.

jthornton71707 said:
Dropped mine yesterday for the first time. Literally from about 2 feet just sitting in a chair. I'm so pissed.
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Ouch!

Yeah I totaled my phone about two weeks ago, already got a replacement tho. I'm now sporting a zagg screen protector and otterbox case. One interesting thing I noticed was that despite my screen having many cracks in it there wasn't a single scratch on the glass. So the glass is much more scratch proof than before

IQ Shield is a clone of Zagg at half the price. I can't tell the difference between the two products. I'm happy with the Spigen premium bumper case I got for my S7e also.

KurrentUser said:
IQ Shield is a clone of Zagg at half the price. I can't tell the difference between the two products. I'm happy with the Spigen premium bumper case I got for my S7e also.
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My Zagg shield keeps popping out from the top because of my case. Not the best fit in my opinion I would of muched rather have seen the whole screen covered. But I'm learning not to give a Sht. Just ordered the "super chrome" slickwrap for my silver S7 edge. Man it gone blind some motorists. At least now it will protect the back glass while looking even glossier. I'm a shiny guy
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nano303 said:
My Zagg shield keeps popping out from the top because of my case. Not the best fit in my opinion I would of muched rather have seen the whole screen covered. But I'm learning not to give a Sht. Just ordered the "super chrome" slickwrap for my silver S7 edge. Man it gone blind some motorists. At least now it will protect the back glass while looking even glossier. I'm a shiny guy
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The case I have doesn't interfere with the screen protector. The important thing about applying those Zagg like screen protectors is the surface must be 100% free of oil and grease from handling.

I have always used skinomi, and i always will. That is all.

My Zagg shield is yellowish...ew
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Guys i learned before even buying a new phone especially the s7 Edge? Have a case and a good screen protector head of time. So u can have it all ready when u get the phone in hand!!

Son Rise said:
Guys i learned before even buying a new phone especially the s7 Edge? Have a case and a good screen protector head of time. So u can have it all ready when u get the phone in hand!!
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I had a Spigen case for the S7E (and a shield I had not installed yet) and managed to drop it off front porch. From5 feet it fell another 1-2 feet and bounced off wood step then bounce off of down-sloping cement walkway into the grass. It did not make contact with the glass, and did not even scratch the case. Took the phone out, and no damage to the body at all.
The phone out of the case is very slippery, so was surprised when this happened. Dropped it the same way I broke a screen on a Note 2 a few years back - taking a picture. In that instance, I was reimbursed full price by AMEX, even though it could be (and was) repaired. I had paid full price at that time for the phone.
This time I am doing the 24 month payment plan (for two phones) - and after almost smoking it, I did some thinking. I had paid a down-payment on one, and was getting ready to make the first payment through BOA e-billing and realized I needed to also pay the first three months with the same AMEX card in case I had a claim during the 90 reimbursement period. In this case, they would reimburse the amount I had paid and pay the rest directly to Tmo.(or maybe to a repair shop if they insist on going that way).
So for any other butter fingered owners who bought it with the payment plan and with a credit card with a replacement period guarantee - make sure you pay at least the monthly amount due for the device during that period covered with the same card. Just to be safe, I just paid TMo 3 months on both devices separate from my regular payment.
Still can't believe I dropped it - thank you Spigen! And better bet the scree protector on soon.
I am still thinking of selling it and getting a 935FD on eBay (damn you Samsung for locking the bootloader). Getting it paid by insurance would be easier, but I will not deliberately do that. But still have 2 more months of coverage....