REBATE INFO: T-Mobile VR/Netflix & BOGO - Updates or Status Change after Submission?
Hey everyone, can people start posting once they receive approval? For example, once you get an approval email, please post date submitted and the date you received approval for the VR/Netflix promo and the BOGO promo.
I submitted my VR/Netflix forms on 3/7/16 and 3/11/16 and still under review, submitted the BOGO on 3/11/16 and status is received.
Update: (3/11/2016): Submitted.
Update (4/26/16): BOGO: Looks like people started getting their approvals today, I myself got an email and verified the approval online.
Update: (5/24/2016): Got the mailed notification from t-mobile promo site.
Update: (5/28/2016): Card Received in the mail!!!!!!!!!!!!!!!!!!!
It says it could take 4-7 weeks not 4-7 days lol chill a little
Most of us haven't even received the phone yet. Mine was pre-ordered and *hopefully* will be receiving it today. Submitting to the promo will be the third thing that I do. (Right after opening the box and fully charging the phone.)
CWick4141 said:
It says it could take 4-7 weeks not 4-7 days lol chill a little
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I know that it takes weeks, I am not expecting it to be fullfiled in a few days, I just wrote that as an example as some people in other threads have already started receving authorizations, in no apparent order.
The problem is that if some error does occur, it will be well after the return period and you are left to figure it out on your own, t-mobile will simply refer you to Samsung.
Sammy makes great hardware , but their customer service is completely outsourced and is pretty terrible compared to other hardware manufacturers.
Is there a separate form to fill out for the Netflix promo? The sheet I got from Tmobile said just to fill out the VR form on the promotions page and I will get my Netflix code with the approval email.
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My status on the VR headsets actually changed today to "Fulfillment Pending" I did one on the 8th and one on the 11th
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Fulfillment pending here as well.
Do you guys have a link to check VR status? I have the one for BOGO, however in my VR printout when I submitted didn't see where to check for status. I only found because of you guys lol.
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Yeah it changed to fulfillment pending, looks like it changed for everyone.
Melodic13 said:
Do you guys have a link to check VR status? I have the one for BOGO, however in my VR printout when I submitted didn't see where to check for status. I only found because of you guys lol.
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https://promos.samsungpromotions.com/info/checkstatus
Towle said:
Is there a separate form to fill out for the Netflix promo? The sheet I got from Tmobile said just to fill out the VR form on the promotions page and I will get my Netflix code with the approval email.
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No there isn't for t-mobile the gear vr and netflix promo are done in one submission through the samsungpromotions page just keep an eye on your email for a separate one with your netflix code.
ipaq_101 said:
Yeah it changed to fulfillment pending, looks like it changed for everyone.
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Same here
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Kchitown1977 said:
Same here
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Ditto
ipaq_101 said:
Yeah it changed to fulfillment pending, looks like it changed for everyone.
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That's correct. I just checked mine and is fulfillment pending. I submitted 3/11
That must have just changed. I had to take a screenshot of my receipt and was wondering if that was holding me up so I emailed them a couple of days ago.... Never got a reply. I am now at "Fulfillment pending" as well so I guess I am on track.
Pneumatic said:
That must have just changed. I had to take a screenshot of my receipt and was wondering if that was holding me up so I emailed them a couple of days ago.... Never got a reply. I am now at "Fulfillment pending" as well so I guess I am on track.
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I got this email from them below. So now its just a waiting game.
Thank you for your inquiry. We are happy to confirm that your receipt submission has been accepted, and that no further action is required at this time. Further status updates will be sent to you via email-- if you cannot locate these updates we recommend that you check your spam or junk mail folder as these updates will be automatically generated and may be filtered out of your inbox. If you have any questions please let us know.
Thank you,
PrizeLogic Support
We might be all under the false assumption that "Fulfillment Pending" actually means something, as everyone's status has changed to that.
Until you get a confirmation email that it has been accepted or a netflix code in another email I wouldn't take it as fact that it is waiting to ship.
ipaq_101 said:
We might be all under the false assumption that "Fulfillment Pending" actually means something, as everyone's status has changed to that.
Until you get a confirmation email that it has been accepted or a netflix code in another email I wouldn't take it as fact that it is waiting to ship.
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Fulfillment pending means that it's awaiting shipment. This is the step after approval.
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arcanexvi said:
Fulfillment pending means that it's awaiting shipment. This is the step after approval.
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Just curious, how do you know this for sure, I would really like that to be true? I am reading other forums and people are saying that as soon as they submit that is the message they are seeing now as well. Unless people are reviewing these submission asap, I am not sure how that is possible.
In any case, I hope you are correct and I am wrong.
arcanexvi said:
Fulfillment pending means that it's awaiting shipment. This is the step after approval.
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I bought an Edge 2 days ago and registered it yesterday and it already says Fulfillment Pending. Doubt it was approved in less than a day.
Related
I've just received an email to tell me the phone is out of stock and delivery will be 2-4 weeks!
I think that seems to be a stock mail that goes out after a pre-order,
i had the same, they did the same thing with the launch of the original nexus.
i called Vodafone to make sure that was the case and was assured that it was....still, you never know, the woman may have been lying to get me off the phone!
im gonna expect mine on the 19th but i wont be holding my breath just in case
I sent them an e-mail about not receiving my credit check response and they replied saying it was not in stock but the credit check was fine.
As long as i have it by Thursday i'll be happy.
I've had a reply back from VodafoneUK on Twitter..
We haven't been made aware of any stock delays. If there is any further info on this i'll be sure to let you know ^SM
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I was hoping it was just an automated response as technically they don't have any in stock!
SeanCorky said:
I've had a reply back from VodafoneUK on Twitter..
I was hoping it was just an automated response as technically they don't have any in stock!
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Yeah when I ordered mine they told me it would basically go straight out as it arrived to them so they will be 'out of stock' for a while, or at least until preorders are filled.
Yes, I got the "2-4 weeks" e-mail too but assumed it's just a generic e-mail.
When I spoke to Vodafone yesterday before placing my order, I asked if they had sold out of all their initial pre-order allocation. They said no, and that I would definitely get my phone on the 19th May.
My desire was out of stock when I pre ordered. Had to wait 2wks. Hope u guys get yours so u can tell us what you think.
I just sent a tweet to Vodafone uk asking if the Sensation was still on schedule for the 19th. They replied saying, 'yes, you will receive a dispatch email soon ^ER'. Sounds promising.
simacca said:
I just sent a tweet to Vodafone uk asking if the Sensation was still on schedule for the 19th. They replied saying, 'yes, you will receive a dispatch email soon ^ER'. Sounds promising.
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Sounds good...im not allowing myself to get to excited tho....just in case
Glass is always half empty for me !
simacca said:
I just sent a tweet to Vodafone uk asking if the Sensation was still on schedule for the 19th. They replied saying, 'yes, you will receive a dispatch email soon ^ER'. Sounds promising.
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Promising, but it could just be marketing bumpf. Fingers crossed!
Am I the only person collecting from store?
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SeanCorky said:
Am I the only person collecting from store?
Sent from my HTC HD2 using Tapatalk
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No, i shall hopefully be burning to the store on Thursday
Am collecting from store too. Hopefully this week
Peeps who ordered online usually get screwed when it comes to delivery time as it's like a different sales division. Typically online team have so many phones to sell, but the telephone team also get so many phones to sell and the high street shops have so many. They WON'T dip into one another stock levels.
I got stung when pre-ordering the HD2 early on, only to find, people ringing customer services on the day of release were receiving their phone the very next day. Infuriated, I cancelled my online order, as I got a sorry we are out of stock email. And re-ordered by telephone. Was a bit of a ball-ache doing this on the phone, as you had to speak to different sales teams on the phone.
My advice is to keep ringing the telephone team and when they say they have stock, get it ordered.
I'm going after work on Thursday, hopefully make it before it closes at 17:30!
I managed to pre-order mine over the phone, only had the confirmation to say that my order had been processed! Hoping to get the dispatch email tomorrow! Last exam tomorrow, so I can play with my new toy on Thursday
madindehead said:
I managed to pre-order mine over the phone, only had the confirmation to say that my order had been processed! Hoping to get the dispatch email tomorrow! Last exam tomorrow, so I can play with my new toy on Thursday
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Chuffed for ya mate, let us all know how good it is. I've decided to wait until after my honeymoon to get one in mid june. Nothing like being stuck outside the country to stop any impulse buying... agony lol
I'm collecting mine in store too, hopefully on Thursday!
SeanCorky said:
Am I the only person collecting from store?
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No, getting mine from shop too.
I thought I would have had an email by now as I thought it was going to take a day or 2 from email to me getting hold of it...and they said I would get it *by* the 19th
I think I'm going to wait until it's out in the Netherlands to see if the rumour of 16GB internal memory is correct. I'm highly sceptical but you never know.
Anyone having issues with the Samsung Promo?
After I registered, I got the page to buy the $99 but when I clicked on it, the page took forever to load and it failed. There is no way for me to get it back, I tried to register again and got IMEI & MAC address error being not recognized. I've been on hold with Samsung Support for the past 1 hr waiting for someone to take my call.
RMXO said:
Anyone having issues with the Samsung Promo?
After I registered, I got the page to buy the $99 but when I clicked on it, the page took forever to load and it failed. There is no way for me to get it back, I tried to register again and got IMEI & MAC address error being not recognized. I've been on hold with Samsung Support for the past 1 hr waiting for someone to take my call.
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Got a solution. I had the same issue. Download the Shop samsung app from the play store, and you can submit through the app, make sure to e-mail yourself the receipt or something because you'll have to attach it from the app itself. It goes through!
matteosaeed said:
Got a solution. I had the same issue. Download the Shop samsung app from the play store, and you can submit through the app, make sure to e-mail yourself the receipt or something because you'll have to attach it from the app itself. It goes through!
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I did it through the app. Never got the email but when I go to MyPromotions, it says it's approved but I don't have any link to buy the bundle.
idksomuch said:
I did it through the app. Never got the email but when I go to MyPromotions, it says it's approved but I don't have any link to buy the bundle.
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Yeah, I'm having the same issue as you. As soon as I run the app and login, it says the same with no link to buy, very frustrating
It took me 2 hrs to get it to finally work and I ended up having to download the app. At first it kept telling me my imei number was invalid but the app fixed that I guess
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RMXO said:
Anyone having issues with the Samsung Promo?
After I registered, I got the page to buy the $99 but when I clicked on it, the page took forever to load and it failed. There is no way for me to get it back, I tried to register again and got IMEI & MAC address error being not recognized. I've been on hold with Samsung Support for the past 1 hr waiting for someone to take my call.
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I have exactly the same problem. I just need to pay the $99 for the bundle.
Same here, no option to pay. I registered about 4pm yesterday, when I check status, it says nothing found for my email address, but if I try to register again it says that I already have
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Same here. Fortunately, I received an email that had a link. It worked, and I successfully completed the transaction.
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matteosaeed said:
Got a solution. I had the same issue. Download the Shop samsung app from the play store, and you can submit through the app, make sure to e-mail yourself the receipt or something because you'll have to attach it from the app itself. It goes through!
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I did this as well... WAY FASTER!!!
rtarv321 said:
Same here, no option to pay. I registered about 4pm yesterday, when I check status, it says nothing found for my email address, but if I try to register again it says that I already have
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Yeap, my exact issue. Stupid app says i've already registered but i dont see an email attached to it. On hold with Samsung, wait is so bad and killing me.
RMXO said:
Yeap, my exact issue. Stupid app says i've already registered but i dont see an email attached to it. On hold with Samsung, wait is so bad and killing me.
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Let us know what Samsung's response is, please
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Their support sucks on top of it. Wasted 2 hours, got a rep then transferred me, only for my call to drop again.
chat was no help & finally talked to a CS rep, I was told to try again later since the website is getting pounded and if i get the same error, to call in again later tonight.
PURE GENIUS.
That was able to register but it never asked me payment information for the $99 dollar bundle
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Got rejected because my receipt wasn't clear enough. Resubmitted it never got a email. Called in waited just short of 2 hours talked to cs. She told me it showed approved on her end. Checked my status in the shop samsung app about 2 hours later, and it had the link to buy the $99 deal.
Never did get the approval email, but did get my order confirmation now...
Hot my approval email last night with a link to buy tjhe 99 package.i used the 30% coupon and ordered the keyboard cover with it.
RMXO said:
Hot my approval email last night with a link to buy tjhe 99 package.i used the 30% coupon and ordered the keyboard cover with it.
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What is this 30% coupon you speak of?
zwieblekopf said:
What is this 30% coupon you speak of?
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When I registered my IMEI for the pre order promotion, I received an email welcoming me to Samsung Galaxy S8 that had a code for 30% off in the Samsung Store. I'm not going to use it, but I don't know if it's the same for everyone or specific to me but someone can try it if they want.
Code: 93eo8h2uo
Good luck!
I have an issue....I want to submit my receipt from Best buy, but it has today's date!!! I preordered on the 1st....Wtf??
suzook said:
I have an issue....I want to submit my receipt from Best buy, but it has today's date!!! I preordered on the 1st....Wtf??
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I would got back to Best buy and get the receipt fixed
So I got this phone yesterday, but on Sprint website the it said pre order by the Galaxy S8+. Does it mean I'm eligible for the promotions such as vr?
Basic11 said:
So I got this phone yesterday, but on Sprint website the it said pre order by the Galaxy S8+. Does it mean I'm eligible for the promotions such as vr?
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Does your receipt say it was preordered? The purchase by date was the 20th so I doubt it. Try uploading your receipt and see what happens. The worst that can happen is they say no.
Funny thing is, my promo box will be here tomorrow. Per the Note 7, it took 2 months to get the free gift. Thus time around, took 4 days, that's wild.
I'd say try it, I'd be willing to bet it'll work. Like the previous post mentioned, doesn't hurt to try. Just use the Reciept or the first page from your Lease Agreement, ehich is what I use for these things. I'd be willing to bet it'll work.
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reverepats said:
Funny thing is, my promo box will be here tomorrow. Per the Note 7, it took 2 months to get the free gift. Thus time around, took 4 days, that's wild.
I'd say try it, I'd be willing to bet it'll work. Like the previous post mentioned, doesn't hurt to try. Just use the Reciept or the first page from your Lease Agreement, ehich is what I use for these things. I'd be willing to bet it'll work.
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That's awesome! When did you originally register? I just barely did mine yesterday.
reverepats said:
Funny thing is, my promo box will be here tomorrow. Per the Note 7, it took 2 months to get the free gift. Thus time around, took 4 days, that's wild.
I'd say try it, I'd be willing to bet it'll work. Like the previous post mentioned, doesn't hurt to try. Just use the Reciept or the first page from your Lease Agreement, ehich is what I use for these things. I'd be willing to bet it'll work.
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who is it shipping through? FedEx? UPS?
nosympathy said:
who is it shipping through? FedEx? UPS?
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SimplyNando said:
That's awesome! When did you originally register? I just barely did mine yesterday.
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Yep, pretty awsome. I registered on the 19th, which is the same day I got the device. It was shipped via FedEx
I was shocked myself, given how long it took when the Note 7 was released.
Also, it's being shipped from Indiana and there shipping it out with Overnight Shipping.
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reverepats said:
Yep, pretty awsome. I registered on the 19th, which is the same day I got the device. It was shipped via FedEx
I was shocked myself, given how long it took when the Note 7 was released.
Also, it's being shipped from Indiana and there shipping it out with Overnight Shipping.
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Did you do the $99 bundle or just the gear VR?
Some really fast shipping either way. Indiana is next door to me, but I haven't gotten a label notification. I'm not overly trusting of this right now but samsung has my money.
nosympathy said:
Did you do the $99 bundle or just the gear VR?
Some really fast shipping either way. Indiana is next door to me, but I haven't gotten a label notification. I'm not overly trusting of this right now but samsung has my money.
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Nah, unfortunately I didn't choose the extra $99 bundle, I wish I had tho.
My pre-order was thru Sprint and I'm not sure if we had the choice of the $99 bundle.
But you would think if you did pay the extra $99 for that separate bundle, they would ship to you earlier, than someone like myself that didn't pay for the other bundle.
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reverepats said:
Nah, unfortunately I didn't choose the extra $99 bundle, I wish I had tho.
My pre-order was thru Sprint and I'm not sure if we had the choice of the $99 bundle.
But you would think if you did pay the extra $99 for that separate bundle, they would ship to you earlier, than someone like myself that didn't pay for the other bundle.
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Yeah I registered for the $99 bundle on the 19th and I am with Sprint. Was able to pay for it on the 20th. No label still. It's just weird their website says "order sent" cause to me that means it should be shipping. Samsung is annoying.
Weird fedex hasn't shown any movement, but then again it is fedex.
So I took you guys advices and did it. And to say that, it freaking work!!! I've been denied the first because of the wrong IMEI and WiFi Mac. So I gave it another try and got approved just this moment. So I'm currently waiting on the tracking number and when it'll ship by. All to thank to you guys!!
Check out this email i just got from essential:
I received it also.
I didn't get anything, and ordered it on day 1. Oh well :[
Luxferro said:
I didn't get anything, and ordered it on day 1. Oh well :[
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Did you ever sign up for beta builds on the essential website? If so, did you check "send me offers and promotions" when you submitted your email? I'm assuming this is how you get on the mailing list. (I may be wrong)
stryver said:
Did you ever sign up for beta builds on the essential website? If so, did you check "send me offers and promotions" when you submitted your email? I'm assuming this is how you get on the mailing list. (I may be wrong)
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I'm not sure. I have been on the beta builds as soon as they launched, and was getting OTA updates as well.
Amazon sells it $100 cheaper every day. Maybe there will be a better price from Amazon or BestBuy for a short of time. Stay tuned.
I received my $100 off code after signing up. It's only valid until June 7th though.
Sent from my [device_name] using XDA-Developers Legacy app
I got the offer, if anyone wants the code to purchase a PH-1 Pm me. I already have one and I love his phone. Just supporting the community. Thx
**--no longer available--**
I got one as well, happy to share it too!
*mine is also gone now*
I can share a code too.
Anyone out there still have one? I was holding out for the PH-2 but with recent news and my Note 5 on its last leg, I need to pick up something. Any help is greatly appreciated!
PPSon said:
Anyone out there still have one? I was holding out for the PH-2 but with recent news and my Note 5 on its last leg, I need to pick up something. Any help is greatly appreciated!
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PM me.
Sent from my [device_name] using XDA-Developers Legacy app
Thanks, someone got me taken care of and I was able to order mine. Appreciate it tho!
Its now the 21st and it still says processing, theres been no update whatsoever. any explanations?
JamesYoutt said:
Its now the 21st and it still says processing, theres been no update whatsoever. any explanations?
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Contact the company you got it from. I usually do "chat" with representative and see what they say.
Charkatak said:
Contact the company you got it from. I usually do "chat" with representative and see what they say.
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welp, they said they dont have live chat at this time. even though it says 24/7 support lol
JamesYoutt said:
welp, they said they dont have live chat at this time. even though it says 24/7 support lol
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Maybe that 24/7 support is for calls
For example, when I ordered on Samsung.com(couple of weeks ago), I received an email saying "Thanks for your order"...after about an hour or so, there was another email, which is important and it stated "here is your invoice...". < When I get this email, it means that my order went properly through their system and all is good.
Charkatak said:
Maybe that 24/7 support is for calls
For example, when I ordered on Samsung.com(couple of weeks ago), I received an email saying "Thanks for your order"...after about an hour or so, there was another email, which is important and it stated "here is your invoice...". < When I get this email, it means that my order went properly through their system and all is good.
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i did get an order confirmed email. No invoice email tho
JamesYoutt said:
i did get an order confirmed email. No invoice email tho
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Maybe that is sufficient. In the image, the top one is the invoice.
Charkatak said:
Maybe that is sufficient. In the image, the top one is the invoice.
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welp, hopefully the order went through, cuz i really want those free galaxy buds
JamesYoutt said:
welp, hopefully the order went through, cuz i really want those free galaxy buds
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Usually the "order confirmed" email doesn't come, if there is a problem and instead comes email explaining why it didn't go through. With Note 10 I ordered some accessories as well and 2 cases had to be shipped with the phone, but wireless portable battery charger had to be delivered on Aug 14th(at least the status showed that). When I contacted Samsung support, person told me that there are many orders and promised to ship it ASAP. So that particular accessory ended up shipping on the 18th and should arrive on Thursday
Charkatak said:
Usually the "order confirmed" email doesn't come, if there is a problem and instead comes email explaining why it didn't go through. With Note 10 I ordered some accessories as well and 2 cases had to be shipped with the phone, but wireless portable battery charger had to be delivered on Aug 14th(at least the status showed that). When I contacted Samsung support, person told me that there are many orders and promised to ship it ASAP. So that particular accessory ended up shipping on the 18th and should arrive on Thursday
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At least you have delivery dates, i have nothing, im literally in the dark over here