Anyone having issues with the Samsung Promo?
After I registered, I got the page to buy the $99 but when I clicked on it, the page took forever to load and it failed. There is no way for me to get it back, I tried to register again and got IMEI & MAC address error being not recognized. I've been on hold with Samsung Support for the past 1 hr waiting for someone to take my call.
RMXO said:
Anyone having issues with the Samsung Promo?
After I registered, I got the page to buy the $99 but when I clicked on it, the page took forever to load and it failed. There is no way for me to get it back, I tried to register again and got IMEI & MAC address error being not recognized. I've been on hold with Samsung Support for the past 1 hr waiting for someone to take my call.
Click to expand...
Click to collapse
Got a solution. I had the same issue. Download the Shop samsung app from the play store, and you can submit through the app, make sure to e-mail yourself the receipt or something because you'll have to attach it from the app itself. It goes through!
matteosaeed said:
Got a solution. I had the same issue. Download the Shop samsung app from the play store, and you can submit through the app, make sure to e-mail yourself the receipt or something because you'll have to attach it from the app itself. It goes through!
Click to expand...
Click to collapse
I did it through the app. Never got the email but when I go to MyPromotions, it says it's approved but I don't have any link to buy the bundle.
idksomuch said:
I did it through the app. Never got the email but when I go to MyPromotions, it says it's approved but I don't have any link to buy the bundle.
Click to expand...
Click to collapse
Yeah, I'm having the same issue as you. As soon as I run the app and login, it says the same with no link to buy, very frustrating
It took me 2 hrs to get it to finally work and I ended up having to download the app. At first it kept telling me my imei number was invalid but the app fixed that I guess
Sent from my Samsung SM-G955U using XDA Labs
RMXO said:
Anyone having issues with the Samsung Promo?
After I registered, I got the page to buy the $99 but when I clicked on it, the page took forever to load and it failed. There is no way for me to get it back, I tried to register again and got IMEI & MAC address error being not recognized. I've been on hold with Samsung Support for the past 1 hr waiting for someone to take my call.
Click to expand...
Click to collapse
I have exactly the same problem. I just need to pay the $99 for the bundle.
Same here, no option to pay. I registered about 4pm yesterday, when I check status, it says nothing found for my email address, but if I try to register again it says that I already have
Sent from my SM-G955U using Tapatalk
Same here. Fortunately, I received an email that had a link. It worked, and I successfully completed the transaction.
Sent from my SM-G955U using Tapatalk
matteosaeed said:
Got a solution. I had the same issue. Download the Shop samsung app from the play store, and you can submit through the app, make sure to e-mail yourself the receipt or something because you'll have to attach it from the app itself. It goes through!
Click to expand...
Click to collapse
I did this as well... WAY FASTER!!!
rtarv321 said:
Same here, no option to pay. I registered about 4pm yesterday, when I check status, it says nothing found for my email address, but if I try to register again it says that I already have
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
Yeap, my exact issue. Stupid app says i've already registered but i dont see an email attached to it. On hold with Samsung, wait is so bad and killing me.
RMXO said:
Yeap, my exact issue. Stupid app says i've already registered but i dont see an email attached to it. On hold with Samsung, wait is so bad and killing me.
Click to expand...
Click to collapse
Let us know what Samsung's response is, please
Sent from my SM-G955U using Tapatalk
Their support sucks on top of it. Wasted 2 hours, got a rep then transferred me, only for my call to drop again.
chat was no help & finally talked to a CS rep, I was told to try again later since the website is getting pounded and if i get the same error, to call in again later tonight.
PURE GENIUS.
That was able to register but it never asked me payment information for the $99 dollar bundle
Sent from my SM-G955U using Tapatalk
Got rejected because my receipt wasn't clear enough. Resubmitted it never got a email. Called in waited just short of 2 hours talked to cs. She told me it showed approved on her end. Checked my status in the shop samsung app about 2 hours later, and it had the link to buy the $99 deal.
Never did get the approval email, but did get my order confirmation now...
Hot my approval email last night with a link to buy tjhe 99 package.i used the 30% coupon and ordered the keyboard cover with it.
RMXO said:
Hot my approval email last night with a link to buy tjhe 99 package.i used the 30% coupon and ordered the keyboard cover with it.
Click to expand...
Click to collapse
What is this 30% coupon you speak of?
zwieblekopf said:
What is this 30% coupon you speak of?
Click to expand...
Click to collapse
When I registered my IMEI for the pre order promotion, I received an email welcoming me to Samsung Galaxy S8 that had a code for 30% off in the Samsung Store. I'm not going to use it, but I don't know if it's the same for everyone or specific to me but someone can try it if they want.
Code: 93eo8h2uo
Good luck!
I have an issue....I want to submit my receipt from Best buy, but it has today's date!!! I preordered on the 1st....Wtf??
suzook said:
I have an issue....I want to submit my receipt from Best buy, but it has today's date!!! I preordered on the 1st....Wtf??
Click to expand...
Click to collapse
I would got back to Best buy and get the receipt fixed
Related
If you are registered on the Samsung website, this coupon code will give you 50% off Accessories like the charging cradle. I just placed an order for 2 of the Gear 2 ones. rXu3670
highlordkram said:
If you are registered on the Samsung website, this coupon code will give you 50% off Accessories like the charging cradle. I just placed an order for 2 of the Gear 2 ones. rXu3670
Click to expand...
Click to collapse
I can confirm the code is working. Thank you for sharing.
Price for shipping on one or two is the same (at least for me).
Thanks for posting! Came here looking for recommendations/reviews on what Amazon had and ended up with 2 for $20 that I know are Samsung brand.
highlordkram said:
If you are registered on the Samsung website, this coupon code will give you 50% off Accessories like the charging cradle. I just placed an order for 2 of the Gear 2 ones. rXu3670
Click to expand...
Click to collapse
Not sure if this works any more. The site that sells the cradle never realizes that I'm signed in, and says the coupon is only for members who sign in. Tried two browsers
I just used the code and was able to get two of them. Thanks.
Sent from my SM-G900T using Tapatalk
Hey - the code still works - fyi to anyone else: you must have a valid Samsung account.
prscott1 said:
Hey - the code still works - fyi to anyone else: you must have a valid Samsung account.
Click to expand...
Click to collapse
How did you know the code is still working?
Worked for me. I couldn't get it to work on the Web site, but it worked when I phoned in my order. I logged into the Samsung site, selected the charging cradle, and entered the code. The Web site kept telling me that the code was reserved for registered members only and directed me to log in. Of course, I already was logged in, but tried clearing the shopping card, logging out, logging in, etc., but it didn't work. Kept getting the same error message. Talking to a human at Samsung solved the problem. Two chargers for the price of one. Sweet!
mitch27 said:
Not sure if this works any more. The site that sells the cradle never realizes that I'm signed in, and says the coupon is only for members who sign in. Tried two browsers
Click to expand...
Click to collapse
Just call to place the order. That's what I did when I had the same problem.
Sent telepathically to my SM-T520
Delete Please, All sorted
Hi, did you get any joy? I've been in contact with Nvidia and I think I'm going through the RMA process. Last contact I had with them they requested my contact details and the Tablet product and serial numbers plus proof of purchase. I responded then received a reply telling me an account had been set up on the website. I can now login to track my support progress. I think I'm awaiting a response still as I've still not received any RMA information.
Be sure that there is a FedEx store near there where you live. Nvidia only works with FedEx, otherwise it will cost you some money!
Chris_c81 said:
Hi, did you get any joy? I've been in contact with Nvidia and I think I'm going through the RMA process. Last contact I had with them they requested my contact details and the Tablet product and serial numbers plus proof of purchase. I responded then received a reply telling me an account had been set up on the website. I can now login to track my support progress. I think I'm awaiting a response still as I've still not received any RMA information.
Click to expand...
Click to collapse
Hi Chris_c81, yes I had mine replaced from Nvidia, as mentioned in the other post you'll need FEDEX office near you to send the item. Address is of Netherlands. It took me around a week to get RMA instructions and then was expected to pay for delivery but I got in contact with on-line chat support and they sent me prepaid label.
Took the package to Fedex office and they sent it for me. Received a replacement in a week.
Hope this helps. All the best.
Thanks. So they have to receive your unit before they send replacement? Bah! That's a lot of time not playing VainGlory lol! Ok thanks. My RMA status at the moment has only just been forwarded to the RMA team. Looks like I have best part of a week then before I hear anything.
Fortunately two FedEx locations near me.
panesaam said:
Hi Chris_c81, yes I had mine replaced from Nvidia, as mentioned in the other post you'll need FEDEX office near you to send the item. Address is of Netherlands. It took me around a week to get RMA instructions and then was expected to pay for delivery but I got in contact with on-line chat support and they sent me prepaid label.
Took the package to Fedex office and they sent it for me. Received a replacement in a week.
Hope this helps. All the best.
Click to expand...
Click to collapse
Hey mate, just received my RMA instructions. No prepaid label as expected. What exactly did you say to them to convince them to foot the cost? Thanks.
Emailed them back and they immediately sent through a prepaid postage label!
Chris_c81 said:
Emailed them back and they immediately sent through a prepaid postage label!
Click to expand...
Click to collapse
Sorry Chris_c81,
I was away. Hence, didn't replied back. Good to know you hat it sorted. I had to do the same thing. Contacted support on live chat and asked them for prepaid label. They sent it through quickly.
panesaam said:
Sorry Chris_c81,
I was away. Hence, didn't replied back. Good to know you hat it sorted. I had to do the same thing. Contacted support on live chat and asked them for prepaid label. They sent it through quickly.
Click to expand...
Click to collapse
No bother mate Its winging its way to the Netherlands today.
What was the turnaround (from you sending defective unit to you receiving new/refurbished unit)? I'm hoping that as its Monday, they receive Wednesday, process this week and I receive by Monday next week. If I'm really lucky, maybe by Saturday this week, but I doubt they'll turnaround that quickly
Chris_c81 said:
No bother mate Its winging its way to the Netherlands today.
What was the turnaround (from you sending defective unit to you receiving new/refurbished unit)? I'm hoping that as its Monday, they receive Wednesday, process this week and I receive by Monday next week. If I'm really lucky, maybe by Saturday this week, but I doubt they'll turnaround that quickly
Click to expand...
Click to collapse
I got it back following week. Email came through stating it's on its way. I am sure it was a new unit. Checked through thoroughly for this including packaging. Very happy with it now. Working great.
panesaam said:
I got it back following week. Email came through stating it's on its way. I am sure it was a new unit. Checked through thoroughly for this including packaging. Very happy with it now. Working great.
Click to expand...
Click to collapse
Sorry for all the questions! Do you get an email or anything when it's been sent back to you? Cheers!
Chris_c81 said:
Sorry for all the questions! Do you get an email or anything when it's been sent back to you? Cheers!
Click to expand...
Click to collapse
Yes, you'll get an update as an email and Nvidia support page as well.
panesaam said:
Yes, you'll get an update as an email and Nvidia support page as well.
Click to expand...
Click to collapse
I expect my replacement may take a little longer to send out. Coincidentally looks like Nvidia have just recalled a load of Shield Tablets!
http://www.engadget.com/2015/07/31/nvidia-shield-tablet-recall/?sr_share=facebook
I'm assuming they'll send me an unaffected replacement though.
Edit: Woo! Find out on Tuesday. Got my tracking number now.
I remember that during preorder phase there was 6 months free of Google Play Music offer advertised on the HTC side.
Now it looks like this
http://www.htc.com/us/googleplay-htc-one-a9/
with terms here
http://www.htc.com/us/go/googleplay-htc-one-a9-terms/
Buy the HTC One® A9 between 11/2/15 and 1/7/2016.*
Click to expand...
Click to collapse
I've made preorder in October. However I never got any confirmation about this offer. Has anybody who preordered managed to claim the offer?
postmortem. said:
I remember that during preorder phase there was 6 months free of Google Play Music offer advertised on the HTC side.
Now it looks like this
http://www.htc.com/us/googleplay-htc-one-a9/
with terms here
http://www.htc.com/us/go/googleplay-htc-one-a9-terms/
I've made preorder in October. However I never got any confirmation about this offer. Has anybody who preordered managed to claim the offer?
Click to expand...
Click to collapse
No and I was wondering about this yesterday.
I have contacted HTC over support chat and twitter. The chat support said that they will escalate the case. Let's see what happens. My initial guess is that they missed sending it out to people who ordered the phone before Nov 2nd(the day that offer page was put up). However on twitter htcusa tweeted out saying that those who pre-ordered in October will receive it too.
postmortem. said:
I remember that during preorder phase there was 6 months free of Google Play Music offer advertised on the HTC side.
Now it looks like this
http://www.htc.com/us/googleplay-htc-one-a9/
with terms here
http://www.htc.com/us/go/googleplay-htc-one-a9-terms/
I've made preorder in October. However I never got any confirmation about this offer. Has anybody who preordered managed to claim the offer?
Click to expand...
Click to collapse
Did you notice that if you clicked on it, the title page on that first link actually says "$100 Google Play credit for the HTC One A9 | HTC United States". Probably a title from an old page that they forgot to edit, but I'd rather have $100 credit than 6-months Play Music
I just received my code for 6 months Play Music.
Newcron said:
I just received my code for 6 months Play Music.
Click to expand...
Click to collapse
Me too, got two codes actually
I ordered last week when they had $100 off. Ordered 3 and got 3 emails today for the promo 6 months
Sent from my Nexus 6 using XDA Free mobile app
Were you all able to redeem it without any issues?
Needs to be a new subscriber. real lame and useless for me.
Really? Both valid?
$9.99/month starting May 18, 2016. You can cancel your trial at any time.
Google Play Music is an auto-recurring subscription. You authorize us to charge you the subscription cost (currently $9.99/month) monthly. You can cancel at any time. Learn more.
By clicking "Subscribe", you agree to the Google Play Terms of Service.
Worked for me and I had been a subscriber in the past
jokies said:
Really? Both valid?
Click to expand...
Click to collapse
I can't activate both, so it is kind of pointless : "must not be active subscriber". It is not like I can wait 6 months and then activate second one - it needs to be activated within 2 months.
The side benefit of this is you get 6 months free of Youtube Red too.
daweeze02 said:
$9.99/month starting May 18, 2016. You can cancel your trial at any time.
Google Play Music is an auto-recurring subscription. You authorize us to charge you the subscription cost (currently $9.99/month) monthly. You can cancel at any time. Learn more.
By clicking "Subscribe", you agree to the Google Play Terms of Service.
Worked for me and I had been a subscriber in the past
Click to expand...
Click to collapse
will it automatically renew the subscription afterwards?
jokies said:
will it automatically renew the subscription afterwards?
Click to expand...
Click to collapse
yes but I can cancel it now so it won'r auto renew but keep the 6 months going
Hey guys. How did you activate the play music subscription. On my primary account I have already consumed 1 month free trial and my other account was never used for subscription, but for a new subscription play music is asking for $9.99 per month. I contacted HTC, they asked me to contact google :"
In regards your concern, the account can be marked as not eligible if it participated in the 30 Day Trial in the past 12 months as it was mentioned.
The next step could be to reach Google Play support to request a code for another account if you still want to. Then you'll need to go to:
https://support.google.com/ ".
Confused on how to activate or contact google from here. In the link they sent google music is not listed too
Cashreedhar said:
Hey guys. How did you activate the play music subscription. On my primary account I have already consumed 1 month free trial and my other account was never used for subscription, but for a new subscription play music is asking for $9.99 per month. I contacted HTC, they asked me to contact google :"
In regards your concern, the account can be marked as not eligible if it participated in the 30 Day Trial in the past 12 months as it was mentioned.
The next step could be to reach Google Play support to request a code for another account if you still want to. Then you'll need to go to:
https://support.google.com/ ".
Confused on how to activate or contact google from here. In the link they sent google music is not listed too
Click to expand...
Click to collapse
What I did to activate was simply login to Google Play Store on a computer, and then redeem the code. Make sure you're logged in to the correct account you want (and logged out of any other accounts you may have).
I'm not sure why it wouldn't work on your second account, maybe you took other type of free offers in the past 12 months? If the account took part in any kind of trial or free offering in the past 12 months, then it wouldn't be eligible. My primary account took a 3-month free last year around this time of year, and isn't eligible. I checked my other account and it turns out it had its own somewhat out of nowhere free 6-month offer from Google, so I took that. I ended up giving the code to my wife and she redeemed it without any problem.
Newcron said:
What I did to activate was simply login to Google Play Store on a computer, and then redeem the code. Make sure you're logged in to the correct account you want (and logged out of any other accounts you may have).
I'm not sure why it wouldn't work on your second account, maybe you took other type of free offers in the past 12 months? If the account took part in any kind of trial or free offering in the past 12 months, then it wouldn't be eligible. My primary account took a 3-month free last year around this time of year, and isn't eligible. I checked my other account and it turns out it had its own somewhat out of nowhere free 6-month offer from Google, so I took that. I ended up giving the code to my wife and she redeemed it without any problem.
Click to expand...
Click to collapse
How did you get the code to redeem? I have been asking HTC and they are telling google need to provide that
Cashreedhar said:
How did you get the code to redeem? I have been asking HTC and they are telling google need to provide that
Click to expand...
Click to collapse
I just told you how, in the message that you replied to. In fact it's the very first sentence. There is a 'redeem' link on the side bar.
Cashreedhar said:
How did you get the code to redeem? I have been asking HTC and they are telling google need to provide that
Click to expand...
Click to collapse
HTC should have sent you the 6 month trial code to the email address you provided while ordering the phone. If not contact the customer service and tell them explicitly that you haven't received any code yet, they will then verify and send the email again to you.
Newcron said:
I just told you how, in the message that you replied to. In fact it's the very first sentence. There is a 'redeem' link on the side bar.
Click to expand...
Click to collapse
Yeah my bad, realized it. I contacted HTC and they still think they sent me the code, and they are going to check after the escalation.
rlvl said:
HTC should have sent you the 6 month trial code to the email address you provided while ordering the phone. If not contact the customer service and tell them explicitly that you haven't received any code yet, they will then verify and send the email again to you.
Click to expand...
Click to collapse
Yes, that is what missing.. contacted them, its really difficult to make them understand I have not received the code..
REBATE INFO: T-Mobile VR/Netflix & BOGO - Updates or Status Change after Submission?
Hey everyone, can people start posting once they receive approval? For example, once you get an approval email, please post date submitted and the date you received approval for the VR/Netflix promo and the BOGO promo.
I submitted my VR/Netflix forms on 3/7/16 and 3/11/16 and still under review, submitted the BOGO on 3/11/16 and status is received.
Update: (3/11/2016): Submitted.
Update (4/26/16): BOGO: Looks like people started getting their approvals today, I myself got an email and verified the approval online.
Update: (5/24/2016): Got the mailed notification from t-mobile promo site.
Update: (5/28/2016): Card Received in the mail!!!!!!!!!!!!!!!!!!!
It says it could take 4-7 weeks not 4-7 days lol chill a little
Most of us haven't even received the phone yet. Mine was pre-ordered and *hopefully* will be receiving it today. Submitting to the promo will be the third thing that I do. (Right after opening the box and fully charging the phone.)
CWick4141 said:
It says it could take 4-7 weeks not 4-7 days lol chill a little
Click to expand...
Click to collapse
I know that it takes weeks, I am not expecting it to be fullfiled in a few days, I just wrote that as an example as some people in other threads have already started receving authorizations, in no apparent order.
The problem is that if some error does occur, it will be well after the return period and you are left to figure it out on your own, t-mobile will simply refer you to Samsung.
Sammy makes great hardware , but their customer service is completely outsourced and is pretty terrible compared to other hardware manufacturers.
Is there a separate form to fill out for the Netflix promo? The sheet I got from Tmobile said just to fill out the VR form on the promotions page and I will get my Netflix code with the approval email.
Sent from my SM-G935T using Tapatalk
My status on the VR headsets actually changed today to "Fulfillment Pending" I did one on the 8th and one on the 11th
Sent from my SM-G935T using Tapatalk
Fulfillment pending here as well.
Do you guys have a link to check VR status? I have the one for BOGO, however in my VR printout when I submitted didn't see where to check for status. I only found because of you guys lol.
Sent from my SM-N920T using Tapatalk
Yeah it changed to fulfillment pending, looks like it changed for everyone.
Melodic13 said:
Do you guys have a link to check VR status? I have the one for BOGO, however in my VR printout when I submitted didn't see where to check for status. I only found because of you guys lol.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
https://promos.samsungpromotions.com/info/checkstatus
Towle said:
Is there a separate form to fill out for the Netflix promo? The sheet I got from Tmobile said just to fill out the VR form on the promotions page and I will get my Netflix code with the approval email.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
No there isn't for t-mobile the gear vr and netflix promo are done in one submission through the samsungpromotions page just keep an eye on your email for a separate one with your netflix code.
ipaq_101 said:
Yeah it changed to fulfillment pending, looks like it changed for everyone.
Click to expand...
Click to collapse
Same here
Sent from my SM-G935T using Tapatalk
Kchitown1977 said:
Same here
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
Ditto
ipaq_101 said:
Yeah it changed to fulfillment pending, looks like it changed for everyone.
Click to expand...
Click to collapse
That's correct. I just checked mine and is fulfillment pending. I submitted 3/11
That must have just changed. I had to take a screenshot of my receipt and was wondering if that was holding me up so I emailed them a couple of days ago.... Never got a reply. I am now at "Fulfillment pending" as well so I guess I am on track.
Pneumatic said:
That must have just changed. I had to take a screenshot of my receipt and was wondering if that was holding me up so I emailed them a couple of days ago.... Never got a reply. I am now at "Fulfillment pending" as well so I guess I am on track.
Click to expand...
Click to collapse
I got this email from them below. So now its just a waiting game.
Thank you for your inquiry. We are happy to confirm that your receipt submission has been accepted, and that no further action is required at this time. Further status updates will be sent to you via email-- if you cannot locate these updates we recommend that you check your spam or junk mail folder as these updates will be automatically generated and may be filtered out of your inbox. If you have any questions please let us know.
Thank you,
PrizeLogic Support
We might be all under the false assumption that "Fulfillment Pending" actually means something, as everyone's status has changed to that.
Until you get a confirmation email that it has been accepted or a netflix code in another email I wouldn't take it as fact that it is waiting to ship.
ipaq_101 said:
We might be all under the false assumption that "Fulfillment Pending" actually means something, as everyone's status has changed to that.
Until you get a confirmation email that it has been accepted or a netflix code in another email I wouldn't take it as fact that it is waiting to ship.
Click to expand...
Click to collapse
Fulfillment pending means that it's awaiting shipment. This is the step after approval.
Sent from my SM-G935T using Tapatalk
arcanexvi said:
Fulfillment pending means that it's awaiting shipment. This is the step after approval.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
Just curious, how do you know this for sure, I would really like that to be true? I am reading other forums and people are saying that as soon as they submit that is the message they are seeing now as well. Unless people are reviewing these submission asap, I am not sure how that is possible.
In any case, I hope you are correct and I am wrong.
arcanexvi said:
Fulfillment pending means that it's awaiting shipment. This is the step after approval.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
I bought an Edge 2 days ago and registered it yesterday and it already says Fulfillment Pending. Doubt it was approved in less than a day.
Its now the 21st and it still says processing, theres been no update whatsoever. any explanations?
JamesYoutt said:
Its now the 21st and it still says processing, theres been no update whatsoever. any explanations?
Click to expand...
Click to collapse
Contact the company you got it from. I usually do "chat" with representative and see what they say.
Charkatak said:
Contact the company you got it from. I usually do "chat" with representative and see what they say.
Click to expand...
Click to collapse
welp, they said they dont have live chat at this time. even though it says 24/7 support lol
JamesYoutt said:
welp, they said they dont have live chat at this time. even though it says 24/7 support lol
Click to expand...
Click to collapse
Maybe that 24/7 support is for calls
For example, when I ordered on Samsung.com(couple of weeks ago), I received an email saying "Thanks for your order"...after about an hour or so, there was another email, which is important and it stated "here is your invoice...". < When I get this email, it means that my order went properly through their system and all is good.
Charkatak said:
Maybe that 24/7 support is for calls
For example, when I ordered on Samsung.com(couple of weeks ago), I received an email saying "Thanks for your order"...after about an hour or so, there was another email, which is important and it stated "here is your invoice...". < When I get this email, it means that my order went properly through their system and all is good.
Click to expand...
Click to collapse
i did get an order confirmed email. No invoice email tho
JamesYoutt said:
i did get an order confirmed email. No invoice email tho
Click to expand...
Click to collapse
Maybe that is sufficient. In the image, the top one is the invoice.
Charkatak said:
Maybe that is sufficient. In the image, the top one is the invoice.
Click to expand...
Click to collapse
welp, hopefully the order went through, cuz i really want those free galaxy buds
JamesYoutt said:
welp, hopefully the order went through, cuz i really want those free galaxy buds
Click to expand...
Click to collapse
Usually the "order confirmed" email doesn't come, if there is a problem and instead comes email explaining why it didn't go through. With Note 10 I ordered some accessories as well and 2 cases had to be shipped with the phone, but wireless portable battery charger had to be delivered on Aug 14th(at least the status showed that). When I contacted Samsung support, person told me that there are many orders and promised to ship it ASAP. So that particular accessory ended up shipping on the 18th and should arrive on Thursday
Charkatak said:
Usually the "order confirmed" email doesn't come, if there is a problem and instead comes email explaining why it didn't go through. With Note 10 I ordered some accessories as well and 2 cases had to be shipped with the phone, but wireless portable battery charger had to be delivered on Aug 14th(at least the status showed that). When I contacted Samsung support, person told me that there are many orders and promised to ship it ASAP. So that particular accessory ended up shipping on the 18th and should arrive on Thursday
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At least you have delivery dates, i have nothing, im literally in the dark over here