I have a 2 week old Shield K1 that is driving me crazy. Chrome (or other browsers, I have tried several) hang for ages prior to displaying search results or taking me to the page I am trying to get to. It looks like the page is loading but nothing is happening. Eventually the page will load but it can take forever. I haven't noticed any pattern, this seems to be totally random but it is also frequent. I have also noticed this problem in certain apps, where the thing just sits there.
I was on 5.1.1 and upgraded to 6 to see if the problem would be fixed. No dice, same problem. Though I am sure that I have now taken on all the bugs in Marshmallow
I have played with the performance modes (max performance doesn't change anything) and have also tried optimizing the chrome app to see if it helps. Nothing helps.
Can anyone offer some suggestions? If I can't solve this in the next couple of days I am sending it back to Amazon. Appreciate your assistance.
Once it pulls up a slow website/search, how does your browsing session continue? Are the next pages you browse to/search slow as well or do they pull up quickly?
If, when you continue to browse, it remains quick, would lead me to think you may have an issue with your Wi-Fi setup - either the Shield itself or your configuration.
Sent from my SHIELD Tablet using XDA Free mobile app
Some pages pull up quickly and then it will hang again.
What type of wi-fi setup issues should I be checking?
Are you configured for DHCP? If so, have you tried setting up a manual IP configuration instead?
Sent from my SGH-I337M using XDA Free mobile app
I am configured for DHCP, have not tried manual IP.
I did however stumble upon something. This only happens on my main router, an Asus RT-N56u. If I connect to my second router, an Asus RT-AC56u, the problem disappears. If I reboot the main ASUS router the problem goes away - temporarily. Problem pops back up several hours later. I'm unable to determine what setting on my router would be causing this to happen and none of my other devices are affected.
Any ideas?
jakemtl said:
I am configured for DHCP, have not tried manual IP.
I did however stumble upon something. This only happens on my main router, an Asus RT-N56u. If I connect to my second router, an Asus RT-AC56u, the problem disappears. If I reboot the main ASUS router the problem goes away - temporarily. Problem pops back up several hours later. I'm unable to determine what setting on my router would be causing this to happen and none of my other devices are affected.
Any ideas?
Click to expand...
Click to collapse
Check for a firmware update for the router? I also wonder if either router has a page caching option that might be affecting the performance? Last question, is the slow router 2.4 GHz, and the other 5ghz? If the last is the case that's just the way 2.4 GHz wifi performs.... Good luck
Sent from my SHIELD Tablet K1 using Tapatalk
I pretty much experience the same issues. I am on the original Shield Tablet 16GB with Marshmallow. The device in general can be laggy, but as mentioned this is most common when using Chrome.
Following the advices in terms of connections, maybe I can add something here. I actually have two devices, one with the bad battery and one which was sent as a new one. I have two routers (one is personal, one is from my ISP) and played around with both type of connections. In all cases I find that the tablet is laggy, but that it is less laggy when closing all open apps in the cache. If I use my smartphone (Xiaomi Mi4C running on Marshmallow as well), I have no issues at all.
My theory was that it has to do with the 16GB on the device. When have to much apps installed, there simply is to less storage for the cache. I know the difference between RAM and storage cache, but I found this before with the first Nexus 7 tablet.
Anyone else experiences this and have some ideas how to monitor the issue?
jakemtl said:
I have a 2 week old Shield K1 that is driving me crazy. Chrome (or other browsers, I have tried several) hang for ages prior to displaying search results or taking me to the page I am trying to get to. It looks like the page is loading but nothing is happening. Eventually the page will load but it can take forever. I haven't noticed any pattern, this seems to be totally random but it is also frequent. I have also noticed this problem in certain apps, where the thing just sits there.
I was on 5.1.1 and upgraded to 6 to see if the problem would be fixed. No dice, same problem. Though I am sure that I have now taken on all the bugs in Marshmallow
I have played with the performance modes (max performance doesn't change anything) and have also tried optimizing the chrome app to see if it helps. Nothing helps.
Can anyone offer some suggestions? If I can't solve this in the next couple of days I am sending it back to Amazon. Appreciate your assistance.
Click to expand...
Click to collapse
Have you tried other browsers? On my K1, It's pretty obvious Chrome isn't very optimized on it. Even with the supposedly powerful K1 processor, I experience lag amongst other annoyances. Maximum performance mode doesn't even help matters.
albert0pia said:
Have you tried other browsers? On my K1, It's pretty obvious Chrome isn't very optimized on it. Even with the supposedly powerful K1 processor, I experience lag amongst other annoyances. Maximum performance mode doesn't even help matters.
Click to expand...
Click to collapse
I have upgraded my router firmware and it seems a bit better but not much. Still laggy.
I have tried other browsers - same issue.
Any other thoughts or ideas?
You may have already tried this but a factory reset would be in order, right after installing the Marshmallow update.
I tried something yesterday. Under app optimization in settings, I played around with the settings there. You are able to choose a desired resolution and performance profile for installed apps. It didn't solve my problem entirely but it sure improved it. Weird how I always ignored that before.
Perhaps this would help your case. I'll let you know of any developments.
I had the same problem on Kitkat so I don't think a factory reset would change anything.
I tried optimizing the Chrome app - no change. Are there particular settings you are using?
I may try changing my router firmware from Asus stock to Merlin....
Other thoughts?
Related
In the last week or so, my VOX has become very unstable when I use applications that access the internet. I thought it was just some new apps that I installed making it unstable, but I removed all the recent apps and it still shuts down between 1 minute and 5 minutes of using the internet.
Apps that use the internet vary from pocket IE to Viigo to PodcastReady. I have not yet seen it crash when I use apps like Live Search, but I suspect that it would if I used it enough. I know there's trouble when pocket IE causes a shut-down -- it's an out-of-the-box app that isn't really prone to crashes like other 3rd party tools might be (Viigo and PodcastReady are beta, after all).
But I've never had my phone just shut down before -- not even with beta software.
One thing that I will say that I've recently been fiddling with my proxy settings and "work" "internet" "pass-through" types of connections in "Settings > Connections" in an effort to get my phone to access the web while connected via USB to my work laptop.
But I believe I've gone in and reset all the changes I've made. Plus, should those types of changes cause a crash??
I'm using the latest ROM from HTC (the 2008 update). I'm seriously considering upgrading to a 6.1 ROM to help resolve, but if it's hardware-related, then taking the time to upgrade (and re-install everything I've done) will be a waste of time.
Any info/insights into what's going on??
Thanks!
Jon
Phone Just Quit
I had a similar problem with my S710; tried all the ROMs, added, deleted software, tried all kinds of things, removed some programs, etc. Even went back to the HTC ROM. The only thing that solved my problem was to replace my battery. After putting in a new one, I've not had a single lockup in weeks. Before I was having them daily.
OK, that is weird. How could it be battery related? Was it the OEM battery?
I have to say, my battery level seems kind of erratic lately. It goes from 32% to "shut down" almost instantly...
If I run an app that accesses the internet after the phone has been idle for a while it frequently just sits there spinning for 15-30 sec or so before it starts downloading. The download speed itself is quite fast. This initial pause happens with many apps. Once it's working ok things are snappy until it sits idle again for a while. I have it set for never disconnect from wifi, and I'm using a fixed IP address (had it set for DHCP previously and no difference). I have no problems with the 3 computers running on the same router, and my ISP connection speed is very good. I have 4 bars on the wifi strength icon, and little if any death grip issue. Running pure stock, not even rooted.
Anyone else seen this or have any ideas what would cause it?
Edit: Fixed by setting phone and router DNS to Google servers (8.8.8.8 and 8.8.4.4)
Yeah I got too. I just turn data off and on again, that always do the trick.
Tried that trick and it did help, so good to know. But still an annoying bug and hassle to exit app, toggle wifi, and restart app. I guess it gives me something to do instead of just staring at the paused screen.
Hehe, but it will wear off. Mine is kinds stopped right now
So, is this happening to everyone or just a small percentage? Asking because the answer could determine if it's something on my phone or router I need to change, versus a HTC/Android bug. I've submitted a HTC bug report, but from past experience their tech support is less than worthless.
I used set dns from the market and opted for the google servier settings.
I used this app because I was getting pauses when loading up the market. Using the above app pretty much solves the delay issue for me.
kpjimmy said:
I used set dns from the market and opted for the google servier settings.
I used this app because I was getting pauses when loading up the market. Using the above app pretty much solves the delay issue for me.
Click to expand...
Click to collapse
Is Set DNS different than manually setting it under the wifi advanced settings? I have set mine manually to Google DNS and so far it's working better, but will take some time to see if it lasts. I'll update either way.
Thanks for the tip.
Update:
Setting DNS to Google DNS didn't solve the problem. Still getting very long pause on initial internet access after sitting idle for 15 minutes or so. Toggling wifi off/on does fix it, but that should not be necessary.
Is this common or rare? Really would like to know if it's a known phone bug, or my specific phone/router/ISP.
Based on so few responses I concluded it must be something in my setup. Ended up changing both the phone and my router's DNS to Google (8.8.8.8 and 8.8.4.4), which appears to have solved the problem. Oddly setting just the phone's DNS didn't fix it, it took changing the router as well. Also, it's not clear to me why toggling the wifi on the phone resolved the pause issue temporarily each time if the DNS server being used was the issue. But, if it's fixed I'll take it.
Thanks for the advice that did end up leading to a solution.
All,
I am a new Note 10.1 Wifi(GT-N8013) owner and am struggling with an issue that seems to not be entirely isolated to me. Based on what I've read in this forum it seems to stem from router compatibility. The issue I'm having is that file transfers via wifi start out at full speed and after some random period of time between 1 and 60 seconds the speed degrades until the transfer stops completely.
I have tried transferring using ES File Explorer via FTP and LAN, I've also tried via LAN using Astro. When using the Play store to perform a large app update the transfer will just hang on updating, forcing me to ultimately kill it and restart it, however sometimes it will succeed. The youtube app will often not load the related content on the channels page i.e. comments, other video links, etc. instead just showing the 'loading circle' in it's the place where this content should show up. Usually if I navigate to another channel or video then go back to the one I wanted to watch, it will successfully load and play the video. I have several other networked devices in my house(GS3, Asus TF101, GN2, Laptops, etc.) that all have no issues.
I have two routers with one serving as the main internet connection and the secondary serving as a WDS extender. One is a Linksys brand, the other a Buffalo brand. Both are b/g routers. Both are running DD-WRT v24-SP2. All connected devices are given a specifically assigned(Via Mac Address) ip address via DHCP.
Things I have tried to resolve this:
Changed the channel on the router
Set the Note tablet to a static IP address
Connected to each router
Restarted the tablet
Sat right next to the router(To determine if it was a range issue)
Disabled power saving mode on the tablet
Interestingly I don't seem to have issues when performing a file transfer via Dolphin browser. I used it last night to install some of the Humble Bundle games. A couple of them were around 500MB and the download completed with no issues.
I also am able to run and complete several Speedtest.net speedtests in a row without a timeout or hiccup.
One thing to note in particuluar: I set up my Note 2 to as an access point and tethered my tablet to it. When using this configuration, I was then able to transfer the entire file via FTP this way, albiet slower than being on WiFi.
I should point out that when this is occurring, The Wifi icon is present and both the upload and download arrows are showing activity so it appears that my connection is good and solid.
As I said, I did search this forum and found a few threads that relate this same issue, however no apparent resolution was posted. Are any of you experiencing this and if so, did you solve it, and if so, how?
Could this be a router issue? And if so, what other brands are recommended? I've been wanting to upgrade to N, this might be a good opportunity to do so...
Thanks.
Correct me if I'm wrong but it sounds like you're experiencing more issues with Google services (play store, yahoo, docs). If that's the case, you're not alone and it's neither your tablet nor your router. Do a search for slow Google services and you'll find a bunch of speed fixes, some which work fine at times then become irrelevant. I haven't found a good solution myself.
Good luck.
Sent from my GT-N8013 using xda app-developers app
bsaman said:
Correct me if I'm wrong but it sounds like you're experiencing more issues with Google services (play store, yahoo, docs). If that's the case, you're not alone and it's neither your tablet nor your router. Do a search for slow Google services and you'll find a bunch of speed fixes, some which work fine at times then become irrelevant. I haven't found a good solution myself.
Good luck.
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
I wouldn't say it's with Google services specifically. As I said even using ES File explorer to try to copy files over wifi either via the LAN feature or the FTP feature will result in the transfer ultimately timing out. And the size of the file doesn't appear to be a factor as it does this whether the file is 50MB or 500MB. I am not sure why I'm able to transfer with no issues via a browser vs a network share or ftp browser. Maybe the http protocol is better at handling hiccups in the transfer process.
Very frustrating to say the least.
it is not the fw either.. I use dd wrt at both home and work with no issues
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I just wrote a long post detailing my problem and lost it all the instant I hit the 'submit' button because the forum timed out. AHHH. I'm sure some of you have been there and know the feeling!
Anyway, I just came across the revelation today that there is something seriously wrong with the download speed of my Infinity tablet. For as long as I can remember, I have had trouble watching Youtube videos. Occasionally, they would play fine. But more often than not, the streams would constantly pause every couple of seconds to buffer -- making the videos unwatchable. This behavior was the same on all the channels I visited. I don't watch Youtube videos that often, but it has finally irritated me enough to investigate it.
According to my tablet's wifi settings, my link speed is 39Mbps from my usual location. I brought the tablet to the same room as the router (an Asus RT-16) and the link speed increased to 65Mbps, but this did not solve the constant buffering problem. I then performed a factory reset and left my tablet clean, only downloading updates for the stock apps including Youtube. Unfortunately, the problem remained.
Now this is where things get interesting. I have a 12Mbps internet connection. I went to speedtest.net on my desktop PC and it reported 11.54Mbps down and 1.48Mbps up. Quite reasonable. Then I downloaded the Speedtest app onto my Infinity. Even with a 65Mbps link speed, I could not achieve more than 2.02Mbps down and 1.57Mbps up on the same server I tested my desktop. I then tried other nearby servers, and all them were between 1.65Mbps and 2.0Mbps down. 2.02Mbps was the fastest download speed I could achieve.
For a comparison, I then ran Speedtest on my Galaxy Nexus phone. It achieved 9.33Mbps down and 1.61Mbps up.
Any ideas why my Infinity can only reach a download speed of 2.02Mbps, even with a 65Mbps link speed?
Cleanskinned said:
I just wrote a long post detailing my problem and lost it all the instant I hit the 'submit' button because the forum timed out. AHHH. I'm sure some of you have been there and know the feeling!
Anyway, I just came across the revelation today that there is something seriously wrong with the download speed of my Infinity tablet. For as long as I can remember, I have had trouble watching Youtube videos. Occasionally, they would play fine. But more often than not, the streams would constantly pause every couple of seconds to buffer -- making the videos unwatchable. This behavior was the same on all the channels I visited. I don't watch Youtube videos that often, but it has finally irritated me enough to investigate it.
According to my tablet's wifi settings, my link speed is 39Mbps from my usual location. I brought the tablet to the same room as the router (an Asus RT-16) and the link speed increased to 65Mbps, but this did not solve the constant buffering problem. I then performed a factory reset and left my tablet clean, only downloading updates for the stock apps including Youtube. Unfortunately, the problem remained.
Now this is where things get interesting. I have a 12Mbps internet connection. I went to speedtest.net on my desktop PC and it reported 11.54Mbps down and 1.48Mbps up. Quite reasonable. Then I downloaded the Speedtest app onto my Infinity. Even with a 65Mbps link speed, I could not achieve more than 2.02Mbps down and 1.57Mbps up on the same server I tested my desktop. I then tried other nearby servers, and all them were between 1.65Mbps and 2.0Mbps down. 2.02Mbps was the fastest download speed I could achieve.
For a comparison, I then ran Speedtest on my Galaxy Nexus phone. It achieved 9.33Mbps down and 1.61Mbps up.
Any ideas why my Infinity can only reach a download speed of 2.02Mbps, even with a 65Mbps link speed?
Click to expand...
Click to collapse
I just downloaded the app Speedtest.net and ran a test. The results are 15526kbps download and 2806kbps upload. I used to have that problem with the stock rom. Currently, I am using custom rom and some tweaks with the tablet's network. It does not have the buffering problem any more. So far, I have no problem with streaming movies or youtube unless three or more devices sharing the same network in my house. My current settings on my tablet are Cromi X V4.6.6 and Hundsbuah V3.0.6 OC CPU at 1.8G all cores, UV about 35mV, and GPU at 700M. To answer your question, there are a lot of things could affect the network. These are a few major problems: the buffersize setting, low RAM memory, slow I/O, and other poor factory setting came with the TF700T. There are a lot of good information scattering everywhere on this website. With some research, you can fine tune your device. Good luck.
LetMeKnow said:
I just downloaded the app Speedtest.net and ran a test. The results are 15526kbps download and 2806kbps upload. I used to have that problem with the stock rom. Currently, I am using custom rom and some tweaks with the tablet's network. It does not have the buffering problem any more. So far, I have no problem with streaming movies or youtube unless three or more devices sharing the same network in my house. My current settings on my tablet are Cromi X V4.6.6 and Hundsbuah V3.0.6 OC CPU at 1.8G all cores, UV about 35mV, and GPU at 700M. To answer your question, there are a lot of things could affect the network. These are a few major problems: the buffersize setting, low RAM memory, slow I/O, and other poor factory setting came with the TF700T. There are a lot of good information scattering everywhere on this website. With some research, you can fine tune your device. Good luck.
Click to expand...
Click to collapse
Thanks for the detailed response LMK. To make things more confusing, I just re-ran the speedtest about 5 hours after the first series of tests and the download speed is now 9.81Mbps down and 1.64Mbps up. So this is an intermittent issue which explains why I can sometimes watch Youtube videos without issue. I have been sorely tempted to unlock my device, but I have a stuck pixel and I was worried other hardware issues might creep up during the warranty period.
Cleanskinned said:
Thanks for the detailed response LMK. To make things more confusing, I just re-ran the speedtest about 5 hours after the first series of tests and the download speed is now 9.81Mbps down and 1.64Mbps up. So this is an intermittent issue which explains why I can sometimes watch Youtube videos without issue. I have been sorely tempted to unlock my device, but I have a stuck pixel and I was worried other hardware issues might creep up during the warranty period.
Click to expand...
Click to collapse
I unlocked my device after a few day of purchase. I never attempt to tweak with stock rom. Therefore, I don't know if I can help you further. There are a lot of experts on this site. They will give you some good advises on this topic. If you some how can access to build.prop and init.d, those area where I tweaked my network. Maybe, you can access those files with rooted. You probably can find some answer with searching on this site.
Could be RFI (Radio Frequency Interference). Look around your house for wireless devices in the same freq range as your wifi router. Usually 2.4ghz. Cordless phones, baby room monitors, wireless speakers and sometimes microwave ovens. If you have any of these types of devices unplug them all then run your speed tests again several time to the same site. I get good speeds on mine using the speedtest app. Usually 19-21 mb on a U-Verse 24mb connection. But I had problems when I installed a rear wireless speaker adapter from Radio Shack for my surround sound system. It knocked me down to 3-4 mb. I beat my brains out (the few I have) for days until I unplugged ALL wireless devices (not PCs) and then one at a time plugged them back up running speedtests at the addition of each device. Then I discovered the RS wireless adapter was the culpret. Lucky for me it has a switch for three different channels. Changing the channel on it cured my problem. Placing my router on wireless channel 4 helped even more. Neighbors on either side of me are on ch 11. I also suspect the RS device was just about there too.
Just a passing thought. I hope you get your problem solved.
BTW My TF700 is completely stock.
Any Help is Welcome
Cleanskinned said:
I just wrote a long post detailing my problem and lost it all the instant I hit the 'submit' button because the forum timed out. AHHH. I'm sure some of you have been there and know the feeling!
Anyway, I just came across the revelation today that there is something seriously wrong with the download speed of my Infinity tablet. For as long as I can remember, I have had trouble watching Youtube videos. Occasionally, they would play fine. But more often than not, the streams would constantly pause every couple of seconds to buffer -- making the videos unwatchable. This behavior was the same on all the channels I visited. I don't watch Youtube videos that often, but it has finally irritated me enough to investigate it.
According to my tablet's wifi settings, my link speed is 39Mbps from my usual location. I brought the tablet to the same room as the router (an Asus RT-16) and the link speed increased to 65Mbps, but this did not solve the constant buffering problem. I then performed a factory reset and left my tablet clean, only downloading updates for the stock apps including Youtube. Unfortunately, the problem remained.
Now this is where things get interesting. I have a 12Mbps internet connection. I went to speedtest.net on my desktop PC and it reported 11.54Mbps down and 1.48Mbps up. Quite reasonable. Then I downloaded the Speedtest app onto my Infinity. Even with a 65Mbps link speed, I could not achieve more than 2.02Mbps down and 1.57Mbps up on the same server I tested my desktop. I then tried other nearby servers, and all them were between 1.65Mbps and 2.0Mbps down. 2.02Mbps was the fastest download speed I could achieve.
For a comparison, I then ran Speedtest on my Galaxy Nexus phone. It achieved 9.33Mbps down and 1.61Mbps up.
Any ideas why my Infinity can only reach a download speed of 2.02Mbps, even with a 65Mbps link speed?
Click to expand...
Click to collapse
Perplexing.
I have this bufferng situation also, if that's what is the culprit.
Solved my up/dn problem by removing my access point
I am 65mbps 13-24 mbps but can not stream YouTube etc. Plays a bt then the hourglass.
I think wi-fi interference would hurt the 65mbps connection speed not the upload/download speed.
I have a linksys router and the special Linksys modem built for Comcast system.
I can only look at system or apps conflict as the culprit but damn if I can find it.
I have been CROMi since Scot's incarnation.
Any Help is Welcome, thanx
Strange. On my stock TF700, with a good 65Mbps connection, with Speedtest I see 19Mbps down and 5Mbps or so up, about the same as my Nexus 7 and laptop. Are you using the same test server for all of your tests?
Hello,
A couple of months ago the wifi speed on my GT-N8013 dropped to ~200KB/s. There were no changes to my wifi network not to the device as far as I am aware. I do not recall how fast the connection was prior to the drop, but it was acceptable for wifi and fast enough to stream HD movies off my NAS.
My device has never been rooted or anything, so its running stock ROM.
I left everything alone for a week or so hoping whatever conditions causing the slowness would pass, but the slowness persisited. Factory reset didn't change anything either. I messed with so many settings on my router as well (different channels, different modes, other settings DD-WRT gives you that I don't understand) to no avail. Slowness occurs when connected to other routers as well and doesn't seem to affect other devices (roommates phone and laptop had no slowness).
The wierd thing is that my phone (T-Mobile Galaxy SII, T989) started doing the same thing a while back; used to stream my HD movies to my phone until wifi speeds dropped to ~200KB/s. At first I just wrote it off as my phone being old and having had too many ROMs and radios flashed, but then the same thing happened to my much newer, unrooted, stock tablet.
Has anyone ever seen or heard of anything like this. or have any ideas on what could be causing it or how to fix it?
Thanks for any help!
wifi
Do you have a limitation of space at your provider (flatrate?) and it is actually setted down to "3g" speed?
Perhaps something is wrong with your provider? What shows the monthly receipts?
Maybe you have installed to much apps with internet connection. Perhaps they try to synchronize them with the server every second?
What shows the diagramm of using network in the settings window of your tablet?
(Sorry for my hobbling english)
Dr.Sahnebacke said:
Do you have a limitation of space at your provider (flatrate?) and it is actually setted down to "3g" speed?
Perhaps something is wrong with your provider? What shows the monthly receipts?
Maybe you have installed to much apps with internet connection. Perhaps they try to synchronize them with the server every second?
What shows the diagramm of using network in the settings window of your tablet?
(Sorry for my hobbling english)
Click to expand...
Click to collapse
Thanks for the reply!
This is using wifi, not any mobile internet connection. Also, most of what I'm doing involves copying and streaming files over my LAN, so my internet speeds are irrelevant.
As far as apps using background data, there shouldn't be enough of those after a factory reset to have such an effect. Also, I wouldn't think they'd have such a consistant effect (almost always around 200KB/s).
other members in lan?
entith said:
Thanks for the reply!
This is using wifi, not any mobile internet connection. Also, most of what I'm doing involves copying and streaming files over my LAN, so my internet speeds are irrelevant.
As far as apps using background data, there shouldn't be enough of those after a factory reset to have such an effect. Also, I wouldn't think they'd have such a consistant effect (almost always around 200KB/s).
Click to expand...
Click to collapse
Perhaps other members in your Wlan eat your bytes? You could try to change the channel in the wlan-modem. Control it with the app "Wifi analyzer". It gives a good overview.
Trojans? Half mounted cables?