If I run an app that accesses the internet after the phone has been idle for a while it frequently just sits there spinning for 15-30 sec or so before it starts downloading. The download speed itself is quite fast. This initial pause happens with many apps. Once it's working ok things are snappy until it sits idle again for a while. I have it set for never disconnect from wifi, and I'm using a fixed IP address (had it set for DHCP previously and no difference). I have no problems with the 3 computers running on the same router, and my ISP connection speed is very good. I have 4 bars on the wifi strength icon, and little if any death grip issue. Running pure stock, not even rooted.
Anyone else seen this or have any ideas what would cause it?
Edit: Fixed by setting phone and router DNS to Google servers (8.8.8.8 and 8.8.4.4)
Yeah I got too. I just turn data off and on again, that always do the trick.
Tried that trick and it did help, so good to know. But still an annoying bug and hassle to exit app, toggle wifi, and restart app. I guess it gives me something to do instead of just staring at the paused screen.
Hehe, but it will wear off. Mine is kinds stopped right now
So, is this happening to everyone or just a small percentage? Asking because the answer could determine if it's something on my phone or router I need to change, versus a HTC/Android bug. I've submitted a HTC bug report, but from past experience their tech support is less than worthless.
I used set dns from the market and opted for the google servier settings.
I used this app because I was getting pauses when loading up the market. Using the above app pretty much solves the delay issue for me.
kpjimmy said:
I used set dns from the market and opted for the google servier settings.
I used this app because I was getting pauses when loading up the market. Using the above app pretty much solves the delay issue for me.
Click to expand...
Click to collapse
Is Set DNS different than manually setting it under the wifi advanced settings? I have set mine manually to Google DNS and so far it's working better, but will take some time to see if it lasts. I'll update either way.
Thanks for the tip.
Update:
Setting DNS to Google DNS didn't solve the problem. Still getting very long pause on initial internet access after sitting idle for 15 minutes or so. Toggling wifi off/on does fix it, but that should not be necessary.
Is this common or rare? Really would like to know if it's a known phone bug, or my specific phone/router/ISP.
Based on so few responses I concluded it must be something in my setup. Ended up changing both the phone and my router's DNS to Google (8.8.8.8 and 8.8.4.4), which appears to have solved the problem. Oddly setting just the phone's DNS didn't fix it, it took changing the router as well. Also, it's not clear to me why toggling the wifi on the phone resolved the pause issue temporarily each time if the DNS server being used was the issue. But, if it's fixed I'll take it.
Thanks for the advice that did end up leading to a solution.
Related
I've been having data connection issues for as long as I've had an activated Straight Talk SIM in the phone (about a week). Here's what's happening:
When I open an app or program that needs an active data connection, more often than not, data takes a while to start flowing. Often more than long enough for my screen to time-out before it connects. I have moderate signal strength, generally 2-3 bars, and the little H+ icon is there, so I'm assuming it's not a signal issue. Once data actually kicks in, it generally works fine for whatever time I'm actively using it. However, once i stop using it, and let the phone go back to sleep, it's a crap-shoot as to whether or not it'll connect quickly next time I need it to.
It doesn't seem to be a ROM-specific occurance, although it did seem a bit less likely to time-out when running stock Froyo. I've tried several different costom ROMs, a handful of different modems, and it never seems to make any real difference. I've also tried slight variations in the APN settings, to no apparent avail. Toggling airplane mode and/or rebooting don't seem to have any definite effect either. Sometimes data will connect quickly after a toggle/reboot, sometimes it makes no difference. It's like the phone just doesn't seem to 'know' that it's supposed to be transferring data.
Im having the same issue.My first month with ST was great really fast of course I went well over 2 GB so it slowed me down towards the end of the first month.Well I paid my next bill and still slow.They seem to be clueless when I call them oh your using an Infuse well I ordered the correct sim from there site they still clueless.Ive have tried about every rom out there just to see whats up and still the same issue.Hopefully someone here has the fix.
Im having the same issue nothin seems to work.
Sent from my SAMSUNG-SGH-I997 using xda premium
Turns out we're not the only ones..not by a long shot:
http://www.howardforums.com/showthr...t-Talk-has-upped-the-ante-on-throttling-users!
Since it's a frustrating exercise in futility to actually call and hope to get one of their script-reading robots that can speak some semblance of comprehensible English, I emailed them on their FB support page and started a claim ticket. Got the usual runaround about removing the SIM card and battery, do a hard reset, clear cache and cookies from browser, blah blah blah. It's kinda funny how I linked the CS rep to that thread on HoFo, and she's still not acknowledging that there's any type of widespread issue. SSDD with Straight Talk.
I just registered over on HoFo and was looking around their Straight Talk forum. I think someone may have found the answer to some of our data connectivity woes. It may be as simple as having to make a DNS change to compensate for an overly-crowded network. I downloaded DNS Changer from the Play Store, and changed my DNS settings to OpenDNS. It's a bit too early to tell if it's just random coincidence, or a real fix, but I AM getting much better connectivity so far. For some reason, it seems to work a little better if you actually use the ST proxy in your APN settings.
http://www.howardforums.com/showthread.php/1774213-Intermittent-Data-on-ST-amp-H20-possible-fix-too
ApexPredatorBoids said:
I just registered over on HoFo and was looking around their Straight Talk forum. I think someone may have found the answer to some of our data connectivity woes. It may be as simple as having to make a DNS change to compensate for an overly-crowded network. I downloaded DNS Changer from the Play Store, and changed my DNS settings to OpenDNS. It's a bit too early to tell if it's just random coincidence, or a real fix, but I AM getting much better connectivity so far. For some reason, it seems to work a little better if you actually use the ST proxy in your APN settings.
http://www.howardforums.com/showthread.php/1774213-Intermittent-Data-on-ST-amp-H20-possible-fix-too
Click to expand...
Click to collapse
I download DNS changer too it does seem to help changed to open.Thanks for the tip.
Sent from my SGH-I997 using xda premium
This issue was driving me nuts, it started as soon as I switched to Jelly Bean, I was convinced JB was interfering with my data, installed DNS changer and immediately my internet issues went away. Thanks for the tip! :highfive:
Just received my Nexus 5 today and I'm noticing some strange connectivity issues while on WiFi. Some apps would complain network is unavailable, Facebook would load with no pictures, etc. This happens randomly, sometimes after few minutes others - an hour(s). Rebooting the phone or even cycling WiFi off/on usually recovers it, until it happens again. Cellular data works fine all the time. It can't be the WiFi network I'm connecting to as I have a myriad of devices that have worked and continue working without any problems.
I tried 3 other WiFi networks (different routers) with different configurations of encryption as well no encryption, switching between 5GHz, 2.4GHz, no matter what, problem occurs sooner or later.
Noticed on Google support forums few users describing exactly the same issue, surprised I didn't find reports here on XDA. Maybe not many people got their phones yet.
Anyone else getting the same "treatment" from their new Nexus 5?
Sent from my Nexus 5 using Tapatalk
I am seeing exactly the same thing. Wifi will work great, then all of a sudden, nothing. Stays that way for a couple of minutes, then all of a sudden it works again.
How many bars does the sifi icon show ?
Number of bars doesn't matter. I can have full bars sitting a meter from the router and issue would happen anyways.
I tried playing with WiFi optimizations in advanced settings to no avail unfortunately. Hopefully this is a bug that Google can quickly fix with a software update
Sent from my Nexus 5 using Tapatalk
Same here. Got my N5 yesterday and experienced the same at home. Same for my brother.
Hope that gets clarified soon. Not the nicest feeling having a new phone with that (or any) kind of issue...
Yes, my N5 started doing the same on my home wifi connections (using Apple's Airport Extreme 2.4/5GHz router).
The Playstore or Youtube apps would not display images or take forever. When I switched wifi off those apps worked fine.
I got it working again when I "forgot" my wifi setting for the 2.4 and 5Ghz channels then reconnected to the 2.4. I'll let that run for a day or so then try activating the 5Ghz.
Hmmm... This may have been what was going on here...
http://forum.xda-developers.com/showthread.php?t=2516307
Is it similar to the issue I described?
http://forum.xda-developers.com/showthread.php?t=2515635
I usually don't have connection issues outright, but do have issues reconnecting. However I did notice I list connection overnight after I went to bed.
Sent from my Nexus 5 using xda app-developers app
Nah. Its no connection issue. We can connect easily and have full signal bars, but still no connection randomly for a couple of minutes.
Boonyard said:
Hmmm... This may have been what was going on here...
http://forum.xda-developers.com/showthread.php?t=2516307
Click to expand...
Click to collapse
Sound like it - yes.
pinksoviet said:
Is it similar to the issue I described?
http://forum.xda-developers.com/showthread.php?t=2515635
I usually don't have connection issues outright, but do have issues reconnecting. However I did notice I list connection overnight after I went to bed.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Hmm - no I don't think that's the one. Phone connects fine, just over time randomly does this thing with the connectivity issues.
--EDIT
OOPs my mistake...
I looked in Setting/Wifi/Advanced ...
I turned OFF "Avoid Poor Connections"
and everything seems to work the way i want ( when i tell it to go to Wifi, it does that )
--EDIT end
i added star to this issue because of same problem . If enough stars get added Google may get on it.
(Didn't know if I should create a new thread for this as it is a wifi issue but seems to be soemthing different than what the OP decribed, my issues are related only to playstore app downloading)
I too am having terrible wifi issues on my new Nexus 5. But mine are different from those described here I think. Whenever I cycle through the wifi, turn it off and on again it doesn't fix the problem (not temporarily and ofc not permanently)
When browsing the web, the play store and mostly everything it works great and is very fast, BUT when downloading or updating an app the wifi speed is practically non-existant.
Sometimes showing that it will take 25 hours to download a 25mb app :S
This while my Galaxy Nexus on the same wifi network is as speedy as ever.
I have tried factory resetting my Nexus 5, I have cleared the cache and data of the play services app and of the play store app, I have tried changing the wifi bands (from auto, to 5 to 2.4 and back to auto), I have turned off the wifi optimization, but none of those things helped. I even tried some DNS HSPC wifi settings thingy I read here
That didn;t help either.
I have unplugged my router and replugged it in but that didn't help either.
I literally had to leave my brand new Nexus 5 downloading all night just so that it could install the apps I wanted on it. So far for playing around with the phone on day 1
What makes it even weirder is that occasionaly the wifi issues resolve itself and I can get good download speeds for several seconds or sometimes up to a few minutes, but then right after it is straight back to crap speeds. Some other reported that only while making a portion of the map available offline in Google Maps their app download speeds were great, but that didn't work for me either.
I don't know what to do and if it is a hardware issue or a software issue. Please help me.
Below some info that might be useful to helping me solve this.
White Nexus 5 32GB
Bought from US play store
Shipped to and using it in the Netherlands
Currently does not have a SIM card inside (that is still in my Galaxy Nexus till the wifi issues are resolved)
Unrooted, only installed the mandatory update during the setup
All apps downloaded are apps that are also on my Galaxy Nexus which works without a hitch
Any and all suggestions/ideas/help are welcome
I think the problem somehow related to DNS. I found that if I configure static IP settings and point DNS to Google's instead router's, things work normally. I reconfigured my router to advertise 8.8.8.8 and 8.8.4.4 as DNS servers for the DHCP and now for over 24 hours I haven't experienced the disconnection issue.
If your router cannot be reconfigured, try assigning static IP settings and Google's DNS to see if it helps.
I still believe that's a software bug on the phone, we can't blame a device (the router) that has worked for years and works fine with everything else but the Nexus 5, being at fault.
Sent from my Nexus 5 using Tapatalk
I currently can't reconnect to my Wi-Fi at home as it's stuck showing the last scan I did some 40 miles away at a shopping centre earlier today.
Of course none of these networks are now present, yet all mine are shown as not found!
Guessing a reboot will fix it as toggling Wi-Fi didn't. Mobile data is working fine.
leobg said:
I think the problem somehow related to DNS. I found that if I configure static IP settings and point DNS to Google's instead router's, things work normally. I reconfigured my router to advertise 8.8.8.8 and 8.8.4.4 as DNS servers for the DHCP and now for over 24 hours I haven't experienced the disconnection issue.
If your router cannot be reconfigured, try assigning static IP settings and Google's DNS to see if it helps.
I still believe that's a software bug on the phone, we can't blame a device (the router) that has worked for years and works fine with everything else but the Nexus 5, being at fault.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Not as tech as I want to be, so could you explain to me what the difference is in setting the DNS to Google's instead of routers? I have no idea what DNS is/does so what happens when you point it soemwhere else?
WORPspeed said:
Not as tech as I want to be, so could you explain to me what the difference is in setting the DNS to Google's instead of routers? I have no idea what DNS is/does so what happens when you point it soemwhere else?
Click to expand...
Click to collapse
DNS stands for Domain Name Service. What it basically does is to translate those easy to remember names such as www.Google.com to the actual numeric address (also called IP address) of the server that serves that site on the Internet. Home routers almost always sport built-in DNS service to speed up name translation requests from internal devices. What I figured is going on on the nexus 5 is it "doesn't seem to like" some DNS servers. Works fine with some, doesn't with others. What happens is at one point, for whatever reason, it stops being able to translate names to addresses and as result "decides" there is no working connection as it fails to connect to the corresponding servers. Google hosts publicly available DNS servers with the easy to remember IP addresses of 8.8.8.8 and 8.8.4.4 which apparently Nexus 5 doesn't have problem working with. Once it gets "instructed" to use them instead router's, everything works fine.
At least that's what I figured is going on so far.
Sent from my Nexus 5 using Tapatalk
BTW, just found one small and very useful app that can display information about WiFi connection as well as DNS servers associated to it.
Sent from my Nexus 5 using Tapatalk
leobg said:
DNS stands for Domain Name Service. What it basically does is to translate those easy to remember names such as www.Google.com to the actual numeric address (also called IP address) of the server that serves that site on the Internet. Home routers almost always sport built-in DNS service to speed up name translation requests from internal devices. What I figured is going on on the nexus 5 is it "doesn't seem to like" some DNS servers. Works fine with some, doesn't with others. What happens is at one point, for whatever reason, it stops being able to translate names to addresses and as result "decides" there is no working connection as it fails to connect to the corresponding servers. Google hosts publicly available DNS servers with the easy to remember IP addresses of 8.8.8.8 and 8.8.4.4 which apparently Nexus 5 doesn't have problem working with. Once it gets "instructed" to use them instead router's, everything works fine.
At least that's what I figured is going on so far.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Thanks, but that wouldn't fix my issue right, because it doesn't explain why only play store downloads are terribly slow while the rest works fine.
Gave it a shot and at first it seemed to work, but after a short while the problem re-arose
DNS has nothing to do with weak or lost WIFI connections...
You can be perfectly connected, at full n speed to a WIFI AP without getting proper acces to Internet : THIS can DNS isue.
But in no way a DNS isue can leads to lost or very weak WIFI signal.
2 solutions are possible with Nexus 5 :
- WIFI module has the same badly coded shape as camera one...
- its hardware related wich, no need to say, could be the worst case...
I am having the same issue since day one. In fact it just occurred as I was replying to this thread. Mostly occurs when the phone comes out of sleep mode. However it will occur often and at random.
Sent from my Nexus 5 using xda app-developers app
Hi,
Why am I getting this notification for the 1st time in approx 2 months that have got a OPO, despite that am connected to WiFi?
Hoping to hear from you experts.
Thanks.
This sort of thing normally pops up when the WiFi network wants you to go to some sort of page, this is usually for a login to free WiFi hotspots, I assume this Dlink is your WiFi? Perhaps it wants you to open this page to change a configuration or login. This doesn't seem to be Android related at all but more to do with your router, could you try tapping on the notification and screenshot the page it opens, if any.
He's right. This looks like a router setting that you might have turned on like guest mode.
oscarandjo said:
This sort of thing normally pops up when the WiFi network wants you to go to some sort of page, this is usually for a login to free WiFi hotspots, I assume this Dlink is your WiFi? Perhaps it wants you to open this page to change a configuration or login. This doesn't seem to be Android related at all but more to do with your router, could you try tapping on the notification and screenshot the page it opens, if any.
Click to expand...
Click to collapse
Thanks for replying, appreciate your expert views.
DLink is my WiFi and not a hotspot WiFi, never occurred earlier.
When I tap on it, G chrome takes me to 173.194.35.96/generate _204
Google results of this IP......173.194.35.96 which is Spy-IP.com
and Google has different results for this 173.194.35.96/generate _204
It never happened earlier in the past 2 months.
Been using the same OPO and same WiFi.
Any solutions to resolve it?
Thanks again and Best regards!
kokocabana said:
He's right. This looks like a router setting that you might have turned on like guest mode.
Click to expand...
Click to collapse
Like WPS or WiFi ON/OFF on the router?
Micheal1122 said:
Thanks for replying, appreciate your expert views.
DLink is my WiFi and not a hotspot WiFi, never occurred earlier.
When I tap on it, G chrome takes me to 173.194.35.96/generate _204
Google results of this IP......173.194.35.96 which is Spy-IP.com
and Google has different results for this 173.194.35.96/generate _204
It never happened earlier in the past 2 months.
Been using the same OPO and same WiFi.
Any solutions to resolve it?
Thanks again and Best regards!
Click to expand...
Click to collapse
This is a router setting then, that page is some sort of login. Perhaps guest mode has been enabled on your router? Try this:
Settings>Wi-Fi>Modify Network>Show advanced options> Change DHCP to Static. Here, find the box that says Gateway and note the IP here. Now change Static back to DHCP and close this menu.
Go into the browser on your OPO and put in this Gateway IP, this will take you to the router config. The login for this is usually on the bottom of the router, otherwise the default can be found by searching the router model number, try finding a guest mode setting and turning it off - I really don't know... You can also change your WiFi name and password here if you like
I can't really help you any more than that.
oscarandjo said:
This is a router setting then, that page is some sort of login. Perhaps guest mode has been enabled on your router? Try this:
Settings>Wi-Fi>Modify Network>Show advanced options> Change DHCP to Static. Here, find the box that says Gateway and note the IP here. Now change Static back to DHCP and close this menu.
Go into the browser on your OPO and put in this Gateway IP, this will take you to the router config. The login for this is usually on the bottom of the router, otherwise the default can be found by searching the router model number, try finding a guest mode setting and turning it off - I really don't know... You can also change your WiFi name and password here if you like
I can't really help you any more than that.
Click to expand...
Click to collapse
Thanks for all your expert assistance, now you have given me options shall resolve it.
and keep you updated.
Best regards!
Btw factory reset reflash could help too?
Another strange thing all internet/WiFi related apps work fine including G Chrome and Mail in it but no GMail..........
Micheal1122 said:
Thanks for all your expert assistance, now you have given me options shall resolve it.
and keep you updated.
Best regards!
Btw factory reset reflash could help too?
Click to expand...
Click to collapse
Glad to hear, I am strongly advising against the factory restore. This is a feature of Android, although it is strange for it to be happening in this circumstance there is nothing it will achieve.
oscarandjo said:
Glad to hear, I am strongly advising against the factory restore. This is a feature of Android, although it is strange for it to be happening in this circumstance there is nothing it will achieve.
Click to expand...
Click to collapse
1. Changed router's password.
2. Guests mode is Off.
3. All apps working with WiFi except GMail and GPS.
4. Still see the notification.
5. Should WPS be Enabled, it is disabled at the moment?
6. You don't recommend a factory reset what about a re flash of 30 OR?
Thanks.
Your phone is working fine, it seems you have triggered some sort of bug in Android's WIFI login detection.
The system works by accessing DNS and check if the resulting IP is owned by google.com or some network-internal redirection/replacement by a login page.
Now, the IP 173.194.35.96 is owned by Google, so the DNS lookup obviously worked perfectly but for some reason the phone gets an unexpected answer from that server. Which makes me guess to one of the 2 following options:
a) one of the computers in your network is infected and Google keeps showing the "Prove you're human" captcha window on requests.
b) your provider is replacing failed DNS lookups with it's own "helper" page which for some reason is making Android trip. If possible, change the DNS servers in your router to either OpenDNS or Google DNS.
Micheal1122 said:
5. Should WPS be Enabled, it is disabled at the moment?
Click to expand...
Click to collapse
That's entirely your choice. However I would only recommend enabling it if it's the "Push to WPS" method and not constantly on - WPS is broken and depending on your router it takes between 1 to 10'000 attempts (1 second to ~ 2 hours) to break into your WIFI. Not good!
d4fseeker said:
Your phone is working fine, it seems you have triggered some sort of bug in Android's WIFI login detection.
The system works by accessing DNS and check if the resulting IP is owned by google.com or some network-internal redirection/replacement by a login page.
Now, the IP 173.194.35.96 is owned by Google, so the DNS lookup obviously worked perfectly but for some reason the phone gets an unexpected answer from that server. Which makes me guess to one of the 2 following options:
a) one of the computers in your network is infected and Google keeps showing the "Prove you're human" captcha window on requests.
b) your provider is replacing failed DNS lookups with it's own "helper" page which for some reason is making Android trip. If possible, change the DNS servers in your router to either OpenDNS or Google DNS.
That's entirely your choice. However I would only recommend enabling it if it's the "Push to WPS" method and not constantly on - WPS is broken and depending on your router it takes between 1 to 10'000 attempts (1 second to ~ 2 hours) to break into your WIFI. Not good!
Click to expand...
Click to collapse
Thanks issue resolved.
Thanks issues resolved.
Thanks issue resolved.
oscarandjo said:
Go into the browser on your OPO and put in this Gateway IP, this will take you to the router config.
Click to expand...
Click to collapse
This resolved the issue.
Thanks again.
My last android phone did not have this problem. I connect to my home VPN while at work. Ever since I got this phone the connection just drops every 10-20 minutes when the phone is sitting idle, or when I'm just listening to a podcast or something.
I don't know if it's phone related or android version related but I can't find any information on it. Has anyone else experienced this?
I tried looking through the power save settings to see if there was some option cutting data when the phone went idle but didn't find anything.
thoughts?
Thanks
check to see if battery optimization is on for your VPN app....Settings > Battery > (3 dots menu) > Battery Optimization > set your VPN app to Not Optimized. Honestly not well versed in how the VPN config works, but the activity you describe sounds very much like Doze (battery optimization) is kicking in and killing your connection. For example, I turn off battery optimization on my exchange mail app and other apps that I want to ensure stay active even if my phone is idle.
I have added VPNdialogs to the don't optimize list. I couldn't find anything else that was VPN related, but this doesn't seem like the proper app I need. Unless anyone knows what the VPN app is called?
Thanks for the suggestion, with any luck this will work.
Frontier3 said:
I have added VPNdialogs to the don't optimize list. I couldn't find anything else that was VPN related, but this doesn't seem like the proper app I need. Unless anyone knows what the VPN app is called?
Thanks for the suggestion, with any luck this will work.
Click to expand...
Click to collapse
no worries, good luck with it. you may wan tot explore some of the VPNService config information in the AOSP/Dev site here. This probably starts to get into the connectivity/network aspects of the optimization, and it's hard to say how those services are isolated from general phone connectivity and the battery optimization (that is, does turning off optimization for one of the potentially related services cause a lot of stuff to go out of optimization by detraction, which could hamper battery life significantly but not in a way that's immediately obvious). You could guess and check, but another method may be to reexamine your VPN app of choice. You could try free options like OpenVPN Connect, Open VPN for Android, or Speed VPN (all free) and see if you can run your vpn through them and control battery optimization at that app's level to better success. There's also VYPR (VYPYR? spelling?) that's free up to a limited amount of data usage and could be used in P.O.C. manner to test things out. Again, I'm not a VPN expert, but I did tinker with a few of these when I was recently in China (to no avail, but not due to the apps, due to China being very Chinese/Anti-Google).
That said, we still don't even know if this is Doze/battery optimization related, but it's worth eliminating as an obvious potential culprit. I fear I'm not going to be able to help much beyond this, but have used android as a "super-enthusiast" for many years. I can also ask my buddy at work tomorrow who's a network and security freak, he might know...
Just an update, putting vpndiags out of battery optimization did not affect the issue. It's still disconnecting regularly. When I find time I'll look through the dev link posted above.
In the mean time if anyone else has any ideas I'm all ears.
Just a random thought, but did you remember to check the always on box when you configure the VPN setup, so that it transmits a keep-alive packet across the tunnel to prevent disconnection?
Yeah I couldn't figure out what that button was doing. When I check it the connect button greys out. I tried checking it but it seemed like it wasn't doing anything. I'll play around with it a bit more. Thanks for the suggestion.
Anyone interested in a challenge?
This is more of a question to those people who have knowledge on Wi-Fi router configurations, but I am really hoping maybe somebody has experienced this and found a solution.
Probably the reason why I haven't found a "solution" (in quotes since my Wi-Fi is not really broken) is because I don't know how to word this correctly so that a Google search can be successful so I'll try to explain myself as best as I can.
Here is my problem:
My home's Wi-Fi seems to be having this issue where it takes a while to connect to servers (or at least, that's what I think is going on)
Once it establishes a connection to a server, it seems to run fine there on out.
For example:
Please check this video out: Video
This is a game called "Shadowgun Deadzone", a multi-player game. When I'm on Wi-Fi, notice how it gets stuck on "Authentication in progress" for more than a minute?
Later on in the video, I close it, turn off my Wi-Fi and re-open the game and it only takes SECONDS to get to the same screen with my carrier's network.
No, my internet is not slow. Web-page browsing and watching videos is as expected from a 10 mbps internet speed and also playing the game mentioned runs excellent once I get it to connect, only on things like this game is where it takes a while to establish an "initial" connection to the servers
What do I mean with "things like this"? Well, WhatsApp is something that to my knowledge also connects to a server to send images and media, right?
Check this second video out: Second Video
This example is a little bit less clear, but it also seems that connecting to the "server" takes twice as long than if I do it with my carrier's network.
So here's what I know:
1. It's not device specific. This happens with any cellphone using things like what I mentioned above.
2. Not the device's fault either since I play this exact game on my aunt's house and it connects fast as expected
3. Router firewall is deactivated.
4. I've also got a Nintendo 3DS, doesn't take as long to connect to Nintendo Network and play online
5. I've tried labeling my cellphone as "game console" (same as my 3DS) on the router settings, but it doesn't help, it changes nothing
6. This "problem" doesn't exist on web browsing, downloading stuff, Youtube, and a few minor things
I know the fastest solution probably is to get a new router, which I will do in due time, but I'm really hoping to skip that step if I can. This is really bugging me and rather than avoiding this by buying a new router I want to learn what is a possible cause and fix it. I'm pretty sure learning how to deal with this could be helpful in the future.
Is it specific to WiFi?
This feels like a DNS issue. Some devices initial connection working fine and others not could be a DNS caching issue.
Clear the cache of all devices then try to connect to a site one at a time and time them. If they are all around the same speed after clearing the cache then it's probably a DNS thing.
I wonder if a cell phone gets a domain resolved on mobile, caches it, then use the cache when on wifi instead of making a new query. Just a shot in the dark
krisclarkdev said:
Is it specific to WiFi?
This feels like a DNS issue. Some devices initial connection working fine and others not could be a DNS caching issue.
Clear the cache of all devices then try to connect to a site one at a time and time them. If they are all around the same speed after clearing the cache then it's probably a DNS thing.
I wonder if a cell phone gets a domain resolved on mobile, caches it, then use the cache when on wifi instead of making a new query. Just a shot in the dark
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Click to collapse
I will certainly give this a try.
Yes, it's Wi-Fi exclusive. Only at my home's Wi-Fi, because I've played this game at other places via Wi-Fi and I don't have this problem so what you suggest might not work. I'm almost certain there must be something wrong with this Wi-Fi router, some configuration getting in the way.
Download something like FCC Speed Test that shows more than up and down, specifically things like dropped packets. Run it three times on the same device at both locations and compare. Have you checked the routers logs for anything out of the ordinary?
krisclarkdev said:
Download something like FCC Speed Test that shows more than up and down, specifically things like dropped packets. Run it three times on the same device at both locations and compare. Have you checked the routers logs for anything out of the ordinary?
Click to expand...
Click to collapse
For some reason this app "FCC Speed Test" is showing as incompatible with all my devices, I really hope it doesn't need some kind of special Wi-Fi chip that makes this app work. The "newest" device I have is a Note 3. Went ahead and downloaded the apk file.
I'll get that done today and post the results to see if you can see the problem more clearly.
I am really not a person that knows much about networking and technical details. I just know the VERY basic things.
Things like how to change my router password, view who is using my Wi-Fi signal and block them via a Mac address. The VERY basic stuff. So I wouldn't be able to detect anything unusual in the router logs
Thanks for your help, I really appreciate you taking your time to respond to this. I will probably have these results in a few hours since I'm at work (I will also test this at my work's Wi-Fi as I also don't have a problem here. Not that I play this game at work but I've given it a test and it doesn't have the same problem as my home's Wi-Fi)
Thanks again
krisclarkdev said:
Download something like FCC Speed Test that shows more than up and down, specifically things like dropped packets. Run it three times on the same device at both locations and compare. Have you checked the routers logs for anything out of the ordinary?
Click to expand...
Click to collapse
Unfortunately both places (my house and my aunt's house) stats look exactly the same. Both places dropped packets once. I ran it once at my work place and is the lowest you'll see in the attached screenshots.
I can't find a solution. I am close to giving up
Thanks for your help and your time
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