All,
I am a new Note 10.1 Wifi(GT-N8013) owner and am struggling with an issue that seems to not be entirely isolated to me. Based on what I've read in this forum it seems to stem from router compatibility. The issue I'm having is that file transfers via wifi start out at full speed and after some random period of time between 1 and 60 seconds the speed degrades until the transfer stops completely.
I have tried transferring using ES File Explorer via FTP and LAN, I've also tried via LAN using Astro. When using the Play store to perform a large app update the transfer will just hang on updating, forcing me to ultimately kill it and restart it, however sometimes it will succeed. The youtube app will often not load the related content on the channels page i.e. comments, other video links, etc. instead just showing the 'loading circle' in it's the place where this content should show up. Usually if I navigate to another channel or video then go back to the one I wanted to watch, it will successfully load and play the video. I have several other networked devices in my house(GS3, Asus TF101, GN2, Laptops, etc.) that all have no issues.
I have two routers with one serving as the main internet connection and the secondary serving as a WDS extender. One is a Linksys brand, the other a Buffalo brand. Both are b/g routers. Both are running DD-WRT v24-SP2. All connected devices are given a specifically assigned(Via Mac Address) ip address via DHCP.
Things I have tried to resolve this:
Changed the channel on the router
Set the Note tablet to a static IP address
Connected to each router
Restarted the tablet
Sat right next to the router(To determine if it was a range issue)
Disabled power saving mode on the tablet
Interestingly I don't seem to have issues when performing a file transfer via Dolphin browser. I used it last night to install some of the Humble Bundle games. A couple of them were around 500MB and the download completed with no issues.
I also am able to run and complete several Speedtest.net speedtests in a row without a timeout or hiccup.
One thing to note in particuluar: I set up my Note 2 to as an access point and tethered my tablet to it. When using this configuration, I was then able to transfer the entire file via FTP this way, albiet slower than being on WiFi.
I should point out that when this is occurring, The Wifi icon is present and both the upload and download arrows are showing activity so it appears that my connection is good and solid.
As I said, I did search this forum and found a few threads that relate this same issue, however no apparent resolution was posted. Are any of you experiencing this and if so, did you solve it, and if so, how?
Could this be a router issue? And if so, what other brands are recommended? I've been wanting to upgrade to N, this might be a good opportunity to do so...
Thanks.
Correct me if I'm wrong but it sounds like you're experiencing more issues with Google services (play store, yahoo, docs). If that's the case, you're not alone and it's neither your tablet nor your router. Do a search for slow Google services and you'll find a bunch of speed fixes, some which work fine at times then become irrelevant. I haven't found a good solution myself.
Good luck.
Sent from my GT-N8013 using xda app-developers app
bsaman said:
Correct me if I'm wrong but it sounds like you're experiencing more issues with Google services (play store, yahoo, docs). If that's the case, you're not alone and it's neither your tablet nor your router. Do a search for slow Google services and you'll find a bunch of speed fixes, some which work fine at times then become irrelevant. I haven't found a good solution myself.
Good luck.
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
I wouldn't say it's with Google services specifically. As I said even using ES File explorer to try to copy files over wifi either via the LAN feature or the FTP feature will result in the transfer ultimately timing out. And the size of the file doesn't appear to be a factor as it does this whether the file is 50MB or 500MB. I am not sure why I'm able to transfer with no issues via a browser vs a network share or ftp browser. Maybe the http protocol is better at handling hiccups in the transfer process.
Very frustrating to say the least.
it is not the fw either.. I use dd wrt at both home and work with no issues
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Related
Edit: This is the Galaxy Tab 7 Plus 4G w/ TMobile...
So far I am loving it. I have had a plethora of Android tablets, including the Galaxy Tab 10.1 (until yesterday), and the original 7" Tab. Here is an issue I have not run into thus far...
Issue 1: I like my brightness settings to be %100 all the time. I always (almost) have a power cable with me, so I'm not worried about the drain. I have the auto setting turned off as to keep it from adjusting on it's own. However, everytime I open the status menu with the brightness slider, it is down to about %90-%95. I can't get it to stay on full. Also, and even more annoying, every time I open the browser, the brightness drops to like %30'ish and I have to open the status menu and slide it back up. The browser is where I REALLY need the full brightness the most, and it's the biggest issue.
I noticed this out of the box, adjusted settings, nogo, so I factory reset, and same issue. This is leading me to believe this is just a setting or something I am missing. Any ideas?
Issue 2 (THE BIG ONE): This Tab 7+ can't see my work wifi. It connects to my wifi at home just fine (did last night at least), which is also WPA, but it doesn't even see the one at work. It acts like it isn't there. In fact, and this is probably important, it is not seeing any networks up here, and there are at least 10-15 that should be visible from my location in the building (all but a couple from other companies). My G2x (Android 2.3) is connected to my work wifi just fine, and it sees all the others around us, the the Tab 7+ right next to it sees none. I also turned on the wifi router on my phone, it will not see that one either. I've verified the wireless is enabled, as well as turning it off and on multiple times and many reboots, nogo... I need it to hit the wifi at work and home so it isn't sucking my 4G data, so this is a big issue for me.Any ideas? I'm at a loss...
Also, to answer before it's asked: Nope, it's not rooted. I may do this at some point (as I do most of my devices), but for the moment I want to leave it stock and not mess with it. These issues seem like they should be resolved/nonexistant in the stock ROM, so I shouldn't have to root to fix them. Please tell me if this is incorrect...
Thanks for any help, sorry for the long post...
(pardon typos, I'm at work and multitasking, no time to proofread)
on the brightness broweer tip. use a different browser. its a known issue that the stock browser automaticaly dims the screen.
otamctech said:
on the brightness broweer tip. use a different browser. its a known issue that the stock browser automaticaly dims the screen.
Click to expand...
Click to collapse
Thank you... You're right, it doesn't happen in Dolphin, however I am one of those weird people the really prefers the stock browser...
The biggest issue is the wifi not showing up. I am updating that issue with more info now...
what channel is the wireless network on? i had a similar problem on my windows laptop, it cannot see the wifi.. turned out that my wireless card(the driver actually) cannot see any wireless network beyond channel 12.. who knows you're having the same problem, might worth checking.
gingerboy92 said:
what channel is the wireless network on? i had a similar problem on my windows laptop, it cannot see the wifi.. turned out that my wireless card(the driver actually) cannot see any wireless network beyond channel 12.. who knows you're having the same problem, might worth checking.
Click to expand...
Click to collapse
Ours is on 6... Thanks though
for me it was the opposite, it could see my home wifi, but not my work.
only was to solve it was to setup a static ip at work for the GT7...
I called samsung, they said its a problem with some routers. No eta on fix other than static IP.
Shftup said:
for me it was the opposite, it could see my home wifi, but not my work.
only was to solve it was to setup a static ip at work for the GT7...
I called samsung, they said its a problem with some routers. No eta on fix other than static IP.
Click to expand...
Click to collapse
........
Just to chime in - I also have the same problem connecting to my work wireless network but I think because it uses a SEPARATE authentication scheme.
The way my office WLAN work is like this:
1). Connect to the WLAN with SSID "Office", no encryption password required
2). Once the Tab is connected, it WILL receive an IP address
3). Open up a browser (Dolphin, etc.) and try to go to any website (Google, etc.)
4). Instead of going to the website I typed in in no. 3, an authentication page will show up
5). I need to enter my Windows AD account and password
6). If its successful, then I can start browsing the Internet (but not going to the Internal network, that requires VPN access).
Step 3 is where the Tab FAILED to do so. It just doesn't want to get redirected to the authentication page.
lanwarrior said:
Just to chime in - I also have the same problem connecting to my work wireless network but I think because it uses a SEPARATE authentication scheme.
The way my office WLAN work is like this:
1). Connect to the WLAN with SSID "Office", no encryption password required
2). Once the Tab is connected, it WILL receive an IP address
3). Open up a browser (Dolphin, etc.) and try to go to any website (Google, etc.)
4). Instead of going to the website I typed in in no. 3, an authentication page will show up
5). I need to enter my Windows AD account and password
6). If its successful, then I can start browsing the Internet (but not going to the Internal network, that requires VPN access).
Step 3 is where the Tab FAILED to do so. It just doesn't want to get redirected to the authentication page.
Click to expand...
Click to collapse
Yep, same way for me at work. OP did you try to manually add the wireless info vs letting the tab "find" the access point?
lanwarrior said:
Just to chime in - I also have the same problem connecting to my work wireless network but I think because it uses a SEPARATE authentication scheme.
The way my office WLAN work is like this:
1). Connect to the WLAN with SSID "Office", no encryption password required
2). Once the Tab is connected, it WILL receive an IP address
3). Open up a browser (Dolphin, etc.) and try to go to any website (Google, etc.)
4). Instead of going to the website I typed in in no. 3, an authentication page will show up
5). I need to enter my Windows AD account and password
6). If its successful, then I can start browsing the Internet (but not going to the Internal network, that requires VPN access).
Step 3 is where the Tab FAILED to do so. It just doesn't want to get redirected to the authentication page.
Click to expand...
Click to collapse
One of the ones we have at work is the same, but not the one I primarily use. That is my backup lol...
otamctech said:
Yep, same way for me at work. OP did you try to manually add the wireless info vs letting the tab "find" the access point?
Click to expand...
Click to collapse
I did, nogo...
Also, here is a strange thing. About 2 hours ago it notified me there were wireless networks in range, and then showed me 2 random networks from another office. Suddenly, it saw nothing again. Then about 5 minutes ago, while I was in the bathroom ( ), it suddenly showed me ALL of the surrounding networks. Yay! I tried to connect to the one I use, it took my password, but never even attempted to connect. Then, they are gone. Now it doesn't see them.
What. The. Fuuuudge.
Just received my Nexus 5 today and I'm noticing some strange connectivity issues while on WiFi. Some apps would complain network is unavailable, Facebook would load with no pictures, etc. This happens randomly, sometimes after few minutes others - an hour(s). Rebooting the phone or even cycling WiFi off/on usually recovers it, until it happens again. Cellular data works fine all the time. It can't be the WiFi network I'm connecting to as I have a myriad of devices that have worked and continue working without any problems.
I tried 3 other WiFi networks (different routers) with different configurations of encryption as well no encryption, switching between 5GHz, 2.4GHz, no matter what, problem occurs sooner or later.
Noticed on Google support forums few users describing exactly the same issue, surprised I didn't find reports here on XDA. Maybe not many people got their phones yet.
Anyone else getting the same "treatment" from their new Nexus 5?
Sent from my Nexus 5 using Tapatalk
I am seeing exactly the same thing. Wifi will work great, then all of a sudden, nothing. Stays that way for a couple of minutes, then all of a sudden it works again.
How many bars does the sifi icon show ?
Number of bars doesn't matter. I can have full bars sitting a meter from the router and issue would happen anyways.
I tried playing with WiFi optimizations in advanced settings to no avail unfortunately. Hopefully this is a bug that Google can quickly fix with a software update
Sent from my Nexus 5 using Tapatalk
Same here. Got my N5 yesterday and experienced the same at home. Same for my brother.
Hope that gets clarified soon. Not the nicest feeling having a new phone with that (or any) kind of issue...
Yes, my N5 started doing the same on my home wifi connections (using Apple's Airport Extreme 2.4/5GHz router).
The Playstore or Youtube apps would not display images or take forever. When I switched wifi off those apps worked fine.
I got it working again when I "forgot" my wifi setting for the 2.4 and 5Ghz channels then reconnected to the 2.4. I'll let that run for a day or so then try activating the 5Ghz.
Hmmm... This may have been what was going on here...
http://forum.xda-developers.com/showthread.php?t=2516307
Is it similar to the issue I described?
http://forum.xda-developers.com/showthread.php?t=2515635
I usually don't have connection issues outright, but do have issues reconnecting. However I did notice I list connection overnight after I went to bed.
Sent from my Nexus 5 using xda app-developers app
Nah. Its no connection issue. We can connect easily and have full signal bars, but still no connection randomly for a couple of minutes.
Boonyard said:
Hmmm... This may have been what was going on here...
http://forum.xda-developers.com/showthread.php?t=2516307
Click to expand...
Click to collapse
Sound like it - yes.
pinksoviet said:
Is it similar to the issue I described?
http://forum.xda-developers.com/showthread.php?t=2515635
I usually don't have connection issues outright, but do have issues reconnecting. However I did notice I list connection overnight after I went to bed.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Hmm - no I don't think that's the one. Phone connects fine, just over time randomly does this thing with the connectivity issues.
--EDIT
OOPs my mistake...
I looked in Setting/Wifi/Advanced ...
I turned OFF "Avoid Poor Connections"
and everything seems to work the way i want ( when i tell it to go to Wifi, it does that )
--EDIT end
i added star to this issue because of same problem . If enough stars get added Google may get on it.
(Didn't know if I should create a new thread for this as it is a wifi issue but seems to be soemthing different than what the OP decribed, my issues are related only to playstore app downloading)
I too am having terrible wifi issues on my new Nexus 5. But mine are different from those described here I think. Whenever I cycle through the wifi, turn it off and on again it doesn't fix the problem (not temporarily and ofc not permanently)
When browsing the web, the play store and mostly everything it works great and is very fast, BUT when downloading or updating an app the wifi speed is practically non-existant.
Sometimes showing that it will take 25 hours to download a 25mb app :S
This while my Galaxy Nexus on the same wifi network is as speedy as ever.
I have tried factory resetting my Nexus 5, I have cleared the cache and data of the play services app and of the play store app, I have tried changing the wifi bands (from auto, to 5 to 2.4 and back to auto), I have turned off the wifi optimization, but none of those things helped. I even tried some DNS HSPC wifi settings thingy I read here
That didn;t help either.
I have unplugged my router and replugged it in but that didn't help either.
I literally had to leave my brand new Nexus 5 downloading all night just so that it could install the apps I wanted on it. So far for playing around with the phone on day 1
What makes it even weirder is that occasionaly the wifi issues resolve itself and I can get good download speeds for several seconds or sometimes up to a few minutes, but then right after it is straight back to crap speeds. Some other reported that only while making a portion of the map available offline in Google Maps their app download speeds were great, but that didn't work for me either.
I don't know what to do and if it is a hardware issue or a software issue. Please help me.
Below some info that might be useful to helping me solve this.
White Nexus 5 32GB
Bought from US play store
Shipped to and using it in the Netherlands
Currently does not have a SIM card inside (that is still in my Galaxy Nexus till the wifi issues are resolved)
Unrooted, only installed the mandatory update during the setup
All apps downloaded are apps that are also on my Galaxy Nexus which works without a hitch
Any and all suggestions/ideas/help are welcome
I think the problem somehow related to DNS. I found that if I configure static IP settings and point DNS to Google's instead router's, things work normally. I reconfigured my router to advertise 8.8.8.8 and 8.8.4.4 as DNS servers for the DHCP and now for over 24 hours I haven't experienced the disconnection issue.
If your router cannot be reconfigured, try assigning static IP settings and Google's DNS to see if it helps.
I still believe that's a software bug on the phone, we can't blame a device (the router) that has worked for years and works fine with everything else but the Nexus 5, being at fault.
Sent from my Nexus 5 using Tapatalk
I currently can't reconnect to my Wi-Fi at home as it's stuck showing the last scan I did some 40 miles away at a shopping centre earlier today.
Of course none of these networks are now present, yet all mine are shown as not found!
Guessing a reboot will fix it as toggling Wi-Fi didn't. Mobile data is working fine.
leobg said:
I think the problem somehow related to DNS. I found that if I configure static IP settings and point DNS to Google's instead router's, things work normally. I reconfigured my router to advertise 8.8.8.8 and 8.8.4.4 as DNS servers for the DHCP and now for over 24 hours I haven't experienced the disconnection issue.
If your router cannot be reconfigured, try assigning static IP settings and Google's DNS to see if it helps.
I still believe that's a software bug on the phone, we can't blame a device (the router) that has worked for years and works fine with everything else but the Nexus 5, being at fault.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Not as tech as I want to be, so could you explain to me what the difference is in setting the DNS to Google's instead of routers? I have no idea what DNS is/does so what happens when you point it soemwhere else?
WORPspeed said:
Not as tech as I want to be, so could you explain to me what the difference is in setting the DNS to Google's instead of routers? I have no idea what DNS is/does so what happens when you point it soemwhere else?
Click to expand...
Click to collapse
DNS stands for Domain Name Service. What it basically does is to translate those easy to remember names such as www.Google.com to the actual numeric address (also called IP address) of the server that serves that site on the Internet. Home routers almost always sport built-in DNS service to speed up name translation requests from internal devices. What I figured is going on on the nexus 5 is it "doesn't seem to like" some DNS servers. Works fine with some, doesn't with others. What happens is at one point, for whatever reason, it stops being able to translate names to addresses and as result "decides" there is no working connection as it fails to connect to the corresponding servers. Google hosts publicly available DNS servers with the easy to remember IP addresses of 8.8.8.8 and 8.8.4.4 which apparently Nexus 5 doesn't have problem working with. Once it gets "instructed" to use them instead router's, everything works fine.
At least that's what I figured is going on so far.
Sent from my Nexus 5 using Tapatalk
BTW, just found one small and very useful app that can display information about WiFi connection as well as DNS servers associated to it.
Sent from my Nexus 5 using Tapatalk
leobg said:
DNS stands for Domain Name Service. What it basically does is to translate those easy to remember names such as www.Google.com to the actual numeric address (also called IP address) of the server that serves that site on the Internet. Home routers almost always sport built-in DNS service to speed up name translation requests from internal devices. What I figured is going on on the nexus 5 is it "doesn't seem to like" some DNS servers. Works fine with some, doesn't with others. What happens is at one point, for whatever reason, it stops being able to translate names to addresses and as result "decides" there is no working connection as it fails to connect to the corresponding servers. Google hosts publicly available DNS servers with the easy to remember IP addresses of 8.8.8.8 and 8.8.4.4 which apparently Nexus 5 doesn't have problem working with. Once it gets "instructed" to use them instead router's, everything works fine.
At least that's what I figured is going on so far.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Thanks, but that wouldn't fix my issue right, because it doesn't explain why only play store downloads are terribly slow while the rest works fine.
Gave it a shot and at first it seemed to work, but after a short while the problem re-arose
DNS has nothing to do with weak or lost WIFI connections...
You can be perfectly connected, at full n speed to a WIFI AP without getting proper acces to Internet : THIS can DNS isue.
But in no way a DNS isue can leads to lost or very weak WIFI signal.
2 solutions are possible with Nexus 5 :
- WIFI module has the same badly coded shape as camera one...
- its hardware related wich, no need to say, could be the worst case...
I am having the same issue since day one. In fact it just occurred as I was replying to this thread. Mostly occurs when the phone comes out of sleep mode. However it will occur often and at random.
Sent from my Nexus 5 using xda app-developers app
Hello,
A couple of months ago the wifi speed on my GT-N8013 dropped to ~200KB/s. There were no changes to my wifi network not to the device as far as I am aware. I do not recall how fast the connection was prior to the drop, but it was acceptable for wifi and fast enough to stream HD movies off my NAS.
My device has never been rooted or anything, so its running stock ROM.
I left everything alone for a week or so hoping whatever conditions causing the slowness would pass, but the slowness persisited. Factory reset didn't change anything either. I messed with so many settings on my router as well (different channels, different modes, other settings DD-WRT gives you that I don't understand) to no avail. Slowness occurs when connected to other routers as well and doesn't seem to affect other devices (roommates phone and laptop had no slowness).
The wierd thing is that my phone (T-Mobile Galaxy SII, T989) started doing the same thing a while back; used to stream my HD movies to my phone until wifi speeds dropped to ~200KB/s. At first I just wrote it off as my phone being old and having had too many ROMs and radios flashed, but then the same thing happened to my much newer, unrooted, stock tablet.
Has anyone ever seen or heard of anything like this. or have any ideas on what could be causing it or how to fix it?
Thanks for any help!
wifi
Do you have a limitation of space at your provider (flatrate?) and it is actually setted down to "3g" speed?
Perhaps something is wrong with your provider? What shows the monthly receipts?
Maybe you have installed to much apps with internet connection. Perhaps they try to synchronize them with the server every second?
What shows the diagramm of using network in the settings window of your tablet?
(Sorry for my hobbling english)
Dr.Sahnebacke said:
Do you have a limitation of space at your provider (flatrate?) and it is actually setted down to "3g" speed?
Perhaps something is wrong with your provider? What shows the monthly receipts?
Maybe you have installed to much apps with internet connection. Perhaps they try to synchronize them with the server every second?
What shows the diagramm of using network in the settings window of your tablet?
(Sorry for my hobbling english)
Click to expand...
Click to collapse
Thanks for the reply!
This is using wifi, not any mobile internet connection. Also, most of what I'm doing involves copying and streaming files over my LAN, so my internet speeds are irrelevant.
As far as apps using background data, there shouldn't be enough of those after a factory reset to have such an effect. Also, I wouldn't think they'd have such a consistant effect (almost always around 200KB/s).
other members in lan?
entith said:
Thanks for the reply!
This is using wifi, not any mobile internet connection. Also, most of what I'm doing involves copying and streaming files over my LAN, so my internet speeds are irrelevant.
As far as apps using background data, there shouldn't be enough of those after a factory reset to have such an effect. Also, I wouldn't think they'd have such a consistant effect (almost always around 200KB/s).
Click to expand...
Click to collapse
Perhaps other members in your Wlan eat your bytes? You could try to change the channel in the wlan-modem. Control it with the app "Wifi analyzer". It gives a good overview.
Trojans? Half mounted cables?
Anyone interested in a challenge?
This is more of a question to those people who have knowledge on Wi-Fi router configurations, but I am really hoping maybe somebody has experienced this and found a solution.
Probably the reason why I haven't found a "solution" (in quotes since my Wi-Fi is not really broken) is because I don't know how to word this correctly so that a Google search can be successful so I'll try to explain myself as best as I can.
Here is my problem:
My home's Wi-Fi seems to be having this issue where it takes a while to connect to servers (or at least, that's what I think is going on)
Once it establishes a connection to a server, it seems to run fine there on out.
For example:
Please check this video out: Video
This is a game called "Shadowgun Deadzone", a multi-player game. When I'm on Wi-Fi, notice how it gets stuck on "Authentication in progress" for more than a minute?
Later on in the video, I close it, turn off my Wi-Fi and re-open the game and it only takes SECONDS to get to the same screen with my carrier's network.
No, my internet is not slow. Web-page browsing and watching videos is as expected from a 10 mbps internet speed and also playing the game mentioned runs excellent once I get it to connect, only on things like this game is where it takes a while to establish an "initial" connection to the servers
What do I mean with "things like this"? Well, WhatsApp is something that to my knowledge also connects to a server to send images and media, right?
Check this second video out: Second Video
This example is a little bit less clear, but it also seems that connecting to the "server" takes twice as long than if I do it with my carrier's network.
So here's what I know:
1. It's not device specific. This happens with any cellphone using things like what I mentioned above.
2. Not the device's fault either since I play this exact game on my aunt's house and it connects fast as expected
3. Router firewall is deactivated.
4. I've also got a Nintendo 3DS, doesn't take as long to connect to Nintendo Network and play online
5. I've tried labeling my cellphone as "game console" (same as my 3DS) on the router settings, but it doesn't help, it changes nothing
6. This "problem" doesn't exist on web browsing, downloading stuff, Youtube, and a few minor things
I know the fastest solution probably is to get a new router, which I will do in due time, but I'm really hoping to skip that step if I can. This is really bugging me and rather than avoiding this by buying a new router I want to learn what is a possible cause and fix it. I'm pretty sure learning how to deal with this could be helpful in the future.
Is it specific to WiFi?
This feels like a DNS issue. Some devices initial connection working fine and others not could be a DNS caching issue.
Clear the cache of all devices then try to connect to a site one at a time and time them. If they are all around the same speed after clearing the cache then it's probably a DNS thing.
I wonder if a cell phone gets a domain resolved on mobile, caches it, then use the cache when on wifi instead of making a new query. Just a shot in the dark
krisclarkdev said:
Is it specific to WiFi?
This feels like a DNS issue. Some devices initial connection working fine and others not could be a DNS caching issue.
Clear the cache of all devices then try to connect to a site one at a time and time them. If they are all around the same speed after clearing the cache then it's probably a DNS thing.
I wonder if a cell phone gets a domain resolved on mobile, caches it, then use the cache when on wifi instead of making a new query. Just a shot in the dark
Click to expand...
Click to collapse
I will certainly give this a try.
Yes, it's Wi-Fi exclusive. Only at my home's Wi-Fi, because I've played this game at other places via Wi-Fi and I don't have this problem so what you suggest might not work. I'm almost certain there must be something wrong with this Wi-Fi router, some configuration getting in the way.
Download something like FCC Speed Test that shows more than up and down, specifically things like dropped packets. Run it three times on the same device at both locations and compare. Have you checked the routers logs for anything out of the ordinary?
krisclarkdev said:
Download something like FCC Speed Test that shows more than up and down, specifically things like dropped packets. Run it three times on the same device at both locations and compare. Have you checked the routers logs for anything out of the ordinary?
Click to expand...
Click to collapse
For some reason this app "FCC Speed Test" is showing as incompatible with all my devices, I really hope it doesn't need some kind of special Wi-Fi chip that makes this app work. The "newest" device I have is a Note 3. Went ahead and downloaded the apk file.
I'll get that done today and post the results to see if you can see the problem more clearly.
I am really not a person that knows much about networking and technical details. I just know the VERY basic things.
Things like how to change my router password, view who is using my Wi-Fi signal and block them via a Mac address. The VERY basic stuff. So I wouldn't be able to detect anything unusual in the router logs
Thanks for your help, I really appreciate you taking your time to respond to this. I will probably have these results in a few hours since I'm at work (I will also test this at my work's Wi-Fi as I also don't have a problem here. Not that I play this game at work but I've given it a test and it doesn't have the same problem as my home's Wi-Fi)
Thanks again
krisclarkdev said:
Download something like FCC Speed Test that shows more than up and down, specifically things like dropped packets. Run it three times on the same device at both locations and compare. Have you checked the routers logs for anything out of the ordinary?
Click to expand...
Click to collapse
Unfortunately both places (my house and my aunt's house) stats look exactly the same. Both places dropped packets once. I ran it once at my work place and is the lowest you'll see in the attached screenshots.
I can't find a solution. I am close to giving up
Thanks for your help and your time
Up
:bump:
bump
I have a new Pixel tablet as of yesterday. So far it seems kind of buggy. The biggest problem seems to be with connecting to only some websites. It is definitely connected to the network and can get to some websites. I had this problem yesterday and solved it by dropping the cache for some of the Google apps. It is not working today. Today I find that links from Google search results all return "This site can't be reached". I can get to the sites outside the Gooele search. Only a problem on the pixel tablet. Works fine on other devices in the house.
Did you try a factory reset? Sounds like a software issue. Did you try connecting to a hotspot instead of house wifi?
Not sure on this one. I think you can specify in the Google app to use the Chrome browser for web searches