can anyone help me with my htc touch issue? not sure where else to ask this
i recently started having issues with reception after having NO problems with the touch since it came out. i come home for the day and my phone shows the evdo icon, but people try to call me and my phone doesnt ring, but the caller goes straight to voicemail. then it goes to 1x and my calls/email sync are fine. in order to try and get around this i perform a soft reset. however, when the phone comes back up it goes back to evdo and tries to dial #777 and fails numerous times. i try to make phone calls for the first couple of minutes that the phone is on, and they immediately terminate before im able to connect. the phone then goes into 1x and i can get data and make phone calls.
it isnt necessarily a problem with evdo connectivity itself, as when im at work i can get phone calls and data with evdo.
i did a hard reset and the only thing i've installed is a touchpal keyboard, but the problem is still occurring.
i called sprint and did a prl update from my house, and the tech support person said im in an area where coverage shouldnt be an issue. even with the prl update, im still having a problem.
this is very frustrating because i am missing important calls from business contacts.
I've been having a problem with my Fuze randomly not being able to receive text messages or calls.
Sometimes when people call, they say it rings twice and goes to voice mail. All the while, I never hear anything or get a notification. This happened once after I texted someone to call me when they get a chance. They tried 3 times and then texted me back to say that they were getting sent to voice mail. I didn't get notification for either until after I called this person myself 20 minutes later. Right when the call connected, I got notification of a new text message.
Another time, somebody was calling me for 3 days. I didn't know he was trying to reach me until he finally left a voice mail and I got the notification for that (no missed call notifications).
I called AT&T and their tech support did some tests (called my phone) but since it isn't reproducible 100% of the time, they couldn't offer any explanation.
This isn't a bars/signal issue either as this is occurring in the same spot where my Tilt would always receive calls fine.
Has anyone else seen this?
I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.
8notime said:
I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.
Click to expand...
Click to collapse
Did you get a Fuze when you switched? Has that worked better for you? I'm still within my 30 days, so I'm debating exchanging it or just returning it and giving up.
I'm having the same problem. I did a quick search and found this;
This AT&T Forum Post
I tried the workaround and haven't had a chance to really test it yet though. I also noticed a few other settings in there that might have accounted for it.
One selection inside the phone settings had to do with whether calls went to voicemail when you're "Unavailable" or "Busy." I'm not familiar enough with the phone to know when it might tag me as either one so I unchecked both and I'm going to recreate my missed calls this morning.
Someone called after the phone had been sitting on my desk all night so I thought maybe it thought I was "Unavailable" due to inactivity (I dunno, I'm winging it) so I'm letting it idle for a few hours and getting a call later to see what happens.
Incidentally I have the exact same problem, no call coming in, but then I get the voicemail message after I try calling someone.
Unless I'm misunderstanding your point, "Unavailable" just means that your phone is switched off or out of signal, and "Busy" means you are already in a call. It's nothing to do with the behaviour or features of the phone.
Cheers,
Steve.
Yeah, I'm wondering if the phone is becoming "Unavailable" for some other reason than me being out of range. I have full bars in the house and that's where this all happened.
I've noticed, too, that I didn't get any email (I have it set to check every hour, even hit send/receive after someone told me they sent me something and it still didn't find it until I sent a second email to myself from another address)
Again, I don't know much about phones but it almost seems like the phone has bars but drops off the network for accepting calls/messages until you do something to activate the system again... or something. I dunno, just speculating.
Last week I went in and exchanged my Fuze for a new one since it was still within the 30 days. Up until tonight, I thought the problem was fixed. I was chatting with my wife over IM and she told me that she tried to call but that it just went to voicemail. I asked her to call back and leave a voicemail to see if it would notify me. I also asked her to send me a text. I didn't get notification for either. I checked my data connection by starting up Opera and going to a few sites. So I know that I had a verifiable connection to the network. I called my voicemail and checked the message I knew that she had left. Only after I made the call did I get notifications for the text messages I had missed. I never got any notification for the voicemail or missed calls.
Unfortunately, it seems this is a problem that isn't related to individual hardware as this is my 2nd phone with the same problem. I've also replaced my SIM card since a salesperson at an AT&T store suggested that it might help. I'm running the stock AT&T ROM minus the bloat, so it's not a custom ROM issue either. At this point, I'm not sure what I should do.
The only other thing I can think of that makes me unique is that I currently reside in Washington state but my number is one that I had ported from California. Is there anything about you're (skyau) situation that makes you unique?
Well the same thing happened again tonight. I received text messages 10 minutes late and I didn't get a voicemail notification until I initiated a call. As much as this sucks, I'm hoping it will stay this consistent so that I can have tech support replicate the problem and then try and fix it.
You may have a problem with your phone number. I'd try changing it.
Have you had experience with a problem like this? Is the phone number really the issue?
If that's what the problem actually is, I'm willing to get a new number. But I don't want to change it just to check and see if that fixes it.
same problem! Really pissing me off I just lost a important job because of this issue a few moments ago! Is everyone running a stock rom? I tested a few, now back to stock no apps nothing trying to find this gremlin WTF!
I'm running stock ROM without the bloat.
I exchanged my Fuze (I'm now on my 3rd) on Saturday and changed my phone number yesterday. I'm waiting to see if the issue happens again. If it does, I'll probably do stock ROM, all the bloat, no apps. If there are still problems, I'll probably try different ROMs.
I was able to get AT&T tech support on the line when the problem was occurring luckily. We went through his battery of tests and he verified that there was a problem. It would seem that the phone forgets/loses it's connection to the towers/network. Notifications (calls, texts, voicemails) aren't received until after the phone remembers/reconnects to the network. It remembers/reconnects when you initiate a call or send a text (essentially require the phone to use the network).
The tech told me that as far as he could tell, it was a hardware issue and that I should exchange my phone. So I'm on number 3 now and hoping for the best. I changed my number because I've been in a different state for 2 years and I had no ties to previous area code. So I figured now was as good a time as any to get a full fresh start (phone/number/SIM).
That sucks about losing the job.
Bump, I just realized a few moments ago that my phone rings once and then it says missed call, i always assumed they called me and then hung up after one ring in case i was in class or i was busy so that i could call them back. this is not the case? Also a few cases a call will drop every now a then... is this due to the radio rom i flashed? typical symptoms of a incompatible radio for a specific location? I'm using the .25.35 blackstone radio in ithaca, ny.
Having the same issue. Phone is asleep, then alerts me to a VM. Missed call doesn't show up in missed call list.
Really pissing me off and I think is responsible for my issues with Slide2Answer somehow.
The only time I have missed calls is because of MSVC. If someone calls and it is private or unknown, it will not ring. If it is somebody in my phone book or who doesn't have a private number, the phone will ring.
So I turned MSVC off and the private callers and the unknown callers will ring in.
it happens to me sometimes as well sometimes the d pad area will flash but i cant answer and it wont appear on screen then it wont say missed call.
sometimes if i try to hit the dial button it will also drop connection and instantly pick it up again
annoying but not a huge problem for me
and of course not on stock rom
Hi all,
Yesterday, I've accepted to upgrade to Android 4.0.4, HTC Sense 4.1 build 2.40.666.1.
Now from that time, my cellphone won't make any calls, receive any text or w/e. The only thing tho, when I freshly start it in the morning, it connects to the 3G long enough to get my missed txt, voicemail etc. Then it disconnects.
The APN server is ok.
I've called HTC and they want to repair it under warranty. The thing is, I can't lose my phone for long period of time as I'm using it for work.
What could I do on my own?
UPDATED INFO
-Second factory reset. First one didn't work. Used the vol- button & power button to make factory reset. Without any APN names, my phone seems to connect to network. I call my GF's phone and it works. My GF sends me a txt but I do not receive it until I tried to call her. It disconnects frequently from network. Signal varies a lot 2 to full bar. I send txt and my GF receives it instantly.
Any help or hint would be appreciated !
Thanks!
I have a Verizon Blackberry that has been sitting in a drawer for 4 years. It was given to me when I was helping someone out with their computer. I am not sure where the phone comes from originally. It was wiped when I received it. The other day, I gave it to my little sister so she could play with it, and she immediately tried calling my phone. The call went through. I haven't ever activated this phone, but it can make outgoing phone calls. All outgoing calls show up as restricted. It can't receive or send text messages. When I try to call the number that the phone says it has, I get a generic voicemail and the phone does not ring. Noone ever answers the number, or calls me back if I leave a message. On outgoing calls the 1 and the area code have to be dialed, otherwise I get an error message saying that this phone is not active at this time. Does anyone have any idea what this phone is or why it still makes outgoing calls?
Bump... any ideas?
Sent from my ADR6425LVW using Tapatalk 2
Hi I can't make or receive phone calls. when I press call it just says dialing and then the call ends after 10 seconds, it never connects. I have tried factory resetting, odin back to stock, resetting my service for my number, opening up the phone and removing/reconnecting the radio, reseating the sim, and the problem still exists. I can't get any number to connect, even voicemail and any * numbers. Any ideas? Please help.
anyone?