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Fuze doesn't receive calls

I've been having a problem with my Fuze randomly not being able to receive text messages or calls.
Sometimes when people call, they say it rings twice and goes to voice mail. All the while, I never hear anything or get a notification. This happened once after I texted someone to call me when they get a chance. They tried 3 times and then texted me back to say that they were getting sent to voice mail. I didn't get notification for either until after I called this person myself 20 minutes later. Right when the call connected, I got notification of a new text message.
Another time, somebody was calling me for 3 days. I didn't know he was trying to reach me until he finally left a voice mail and I got the notification for that (no missed call notifications).
I called AT&T and their tech support did some tests (called my phone) but since it isn't reproducible 100% of the time, they couldn't offer any explanation.
This isn't a bars/signal issue either as this is occurring in the same spot where my Tilt would always receive calls fine.
Has anyone else seen this?

I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.

8notime said:
I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.
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Click to collapse
Did you get a Fuze when you switched? Has that worked better for you? I'm still within my 30 days, so I'm debating exchanging it or just returning it and giving up.

I'm having the same problem. I did a quick search and found this;
This AT&T Forum Post
I tried the workaround and haven't had a chance to really test it yet though. I also noticed a few other settings in there that might have accounted for it.
One selection inside the phone settings had to do with whether calls went to voicemail when you're "Unavailable" or "Busy." I'm not familiar enough with the phone to know when it might tag me as either one so I unchecked both and I'm going to recreate my missed calls this morning.
Someone called after the phone had been sitting on my desk all night so I thought maybe it thought I was "Unavailable" due to inactivity (I dunno, I'm winging it) so I'm letting it idle for a few hours and getting a call later to see what happens.
Incidentally I have the exact same problem, no call coming in, but then I get the voicemail message after I try calling someone.

Unless I'm misunderstanding your point, "Unavailable" just means that your phone is switched off or out of signal, and "Busy" means you are already in a call. It's nothing to do with the behaviour or features of the phone.
Cheers,
Steve.

Yeah, I'm wondering if the phone is becoming "Unavailable" for some other reason than me being out of range. I have full bars in the house and that's where this all happened.
I've noticed, too, that I didn't get any email (I have it set to check every hour, even hit send/receive after someone told me they sent me something and it still didn't find it until I sent a second email to myself from another address)
Again, I don't know much about phones but it almost seems like the phone has bars but drops off the network for accepting calls/messages until you do something to activate the system again... or something. I dunno, just speculating.

Last week I went in and exchanged my Fuze for a new one since it was still within the 30 days. Up until tonight, I thought the problem was fixed. I was chatting with my wife over IM and she told me that she tried to call but that it just went to voicemail. I asked her to call back and leave a voicemail to see if it would notify me. I also asked her to send me a text. I didn't get notification for either. I checked my data connection by starting up Opera and going to a few sites. So I know that I had a verifiable connection to the network. I called my voicemail and checked the message I knew that she had left. Only after I made the call did I get notifications for the text messages I had missed. I never got any notification for the voicemail or missed calls.
Unfortunately, it seems this is a problem that isn't related to individual hardware as this is my 2nd phone with the same problem. I've also replaced my SIM card since a salesperson at an AT&T store suggested that it might help. I'm running the stock AT&T ROM minus the bloat, so it's not a custom ROM issue either. At this point, I'm not sure what I should do.
The only other thing I can think of that makes me unique is that I currently reside in Washington state but my number is one that I had ported from California. Is there anything about you're (skyau) situation that makes you unique?

Well the same thing happened again tonight. I received text messages 10 minutes late and I didn't get a voicemail notification until I initiated a call. As much as this sucks, I'm hoping it will stay this consistent so that I can have tech support replicate the problem and then try and fix it.

You may have a problem with your phone number. I'd try changing it.

Have you had experience with a problem like this? Is the phone number really the issue?
If that's what the problem actually is, I'm willing to get a new number. But I don't want to change it just to check and see if that fixes it.

same problem! Really pissing me off I just lost a important job because of this issue a few moments ago! Is everyone running a stock rom? I tested a few, now back to stock no apps nothing trying to find this gremlin WTF!

I'm running stock ROM without the bloat.
I exchanged my Fuze (I'm now on my 3rd) on Saturday and changed my phone number yesterday. I'm waiting to see if the issue happens again. If it does, I'll probably do stock ROM, all the bloat, no apps. If there are still problems, I'll probably try different ROMs.
I was able to get AT&T tech support on the line when the problem was occurring luckily. We went through his battery of tests and he verified that there was a problem. It would seem that the phone forgets/loses it's connection to the towers/network. Notifications (calls, texts, voicemails) aren't received until after the phone remembers/reconnects to the network. It remembers/reconnects when you initiate a call or send a text (essentially require the phone to use the network).
The tech told me that as far as he could tell, it was a hardware issue and that I should exchange my phone. So I'm on number 3 now and hoping for the best. I changed my number because I've been in a different state for 2 years and I had no ties to previous area code. So I figured now was as good a time as any to get a full fresh start (phone/number/SIM).
That sucks about losing the job.

Bump, I just realized a few moments ago that my phone rings once and then it says missed call, i always assumed they called me and then hung up after one ring in case i was in class or i was busy so that i could call them back. this is not the case? Also a few cases a call will drop every now a then... is this due to the radio rom i flashed? typical symptoms of a incompatible radio for a specific location? I'm using the .25.35 blackstone radio in ithaca, ny.

Having the same issue. Phone is asleep, then alerts me to a VM. Missed call doesn't show up in missed call list.
Really pissing me off and I think is responsible for my issues with Slide2Answer somehow.

The only time I have missed calls is because of MSVC. If someone calls and it is private or unknown, it will not ring. If it is somebody in my phone book or who doesn't have a private number, the phone will ring.
So I turned MSVC off and the private callers and the unknown callers will ring in.

it happens to me sometimes as well sometimes the d pad area will flash but i cant answer and it wont appear on screen then it wont say missed call.
sometimes if i try to hit the dial button it will also drop connection and instantly pick it up again
annoying but not a huge problem for me
and of course not on stock rom

Cell Phone Service Issues

Hey guys. I have the new XDAndroid 11/8 update and it seems to working great. I have had an issue that started before that update and it is pretty bad. Every time I make a call, it says dialing, the 3G logo disappears and then it says call ended and the 3G icon comes back. The whole time, the bars for my service are bouncing between none and full. It has the same problem with text messaging. Data seems to be working fine. I can get on the marketplace and get emails and such. It just started randomly and I don't know what may have caused it. Thanks for any help you can give.
I have a Sprint HTC Touch Pro 2 activated on Boost Mobile.
It does the same thing in Windows Mobile so maybe it's an issue with Boost Mobile or a hardware issue? I go to text or call and the service will bounce between full bars and none and sometimes it will switch to roaming mode.

[Q] I Have to dial 5 or 6 times until call goes through, help?

Hi and thank you in advance,
Since getting my Inspire 4g I've had a problem calling people. (before and after root). When I settle on a contact and hit call, I get a beep and get disconnected before any ringtone happens. I have to do this about five or six times until I can actually connect with who I have to call.
This happens when I have full service.

H1lltop said:
Hi and thank you in advance,
Since getting my Inspire 4g I've had a problem calling people. (before and after root). When I settle on a contact and hit call, I get a beep and get disconnected before any ringtone happens. I have to do this about five or six times until I can actually connect with who I have to call.
This happens when I have full service.
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Click to collapse
If it happened before you rooted I'd take it back for a new device.
If you've already rooted, here are a few things I had to do when I was having this problem:
1. Turn off mobile data. This seemed to restore voice 100%
2. Switch to GSM Only, rather than GSM/WCDMA auto. If this works the way it's supposed to, you should only get EDGE data, but voice will be 100%
3. Change your ro.ril.hsxpa value in build.prop to =1. This will disable HSUPA, but you'll still have HSDPA.
I used to have this problem ALLLLLLLL the time on multiple ROMs, multiple Radios. For the last week and a half or so I was running android revolution 4g 3.2, with ro.ril.hsxpa=1, and did not have the problem once. Yesterday I flashed to revolution HD 4.0 b4, along with the recommended radio, and have not had any issues dialing or receiving calls (although 1 call did drop, but I blame that on my mom having no idea how to use a cell phone). The ro.ril.hsxpa is currently set to 2.
At first it appeared to be an issue that was occurring after HSUPA was utilized, but if it was happening to you on stock, that can't be the case because ATT hasn't turned on HSUPA in the stock ROM yet.

I cannot make calls with my G2x

This is my second G2x and both have exhibited the same behavior. It will dial a number, whether from the phonebook or the dialer itself, and the phone application will say that it is dialing. After 30 seconds or so, and no ringing on the other end of the line, the call ends itself.
I usually have to enable Airplane mode, then disable it, to be able to make a call. sometimes I have to go as far as rebooting the phone completely after which it may or may not work. Incoming calls fail as well so I am missing quite a few calls and texts...but thhe emails and other data messages come through.
Oddly, data works perfectly regardless of whether the phone is having problems calling. This happens in 2g as well as 4g. I have manually selected 2g and could not call and had the same trouble in WCDMA only mode. I thought it was related to Wifi calling but enabling that has no effect.
Any ideas? I am trying my other line to see if that SIM card is having trouble. I just have no other ideas at this point.

pinhead said:
This is my second G2x and both have exhibited the same behavior. It will dial a number, whether from the phonebook or the dialed itself, and the phone application will say that it is dialing. After 30 seconds, no ringing on the other end of the line, the call ends itself.
I usually have to enable Airplane mode, then disable it, to be able to make a call.
Oddly, data works perfectly regardless of whether the phone is having problems calling. This happens in 2g as well as 4g. I have manually selected 2g and could not call and had the same trouble in WCDMA only mode. I thought it was related to Wifi calling but enabling that has no effect.
Any ideas? I am trying my other line to see if that SIM card is having trouble. I just have no other ideas at this point.
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happened to me today too. I have had the phone since March 20th and I have too reboot to make it work. No idea what could it be.
Sent from my LG-P999 using XDA App

I used to have this problem frequently on my MT3G. Since someone else is having this problem on a different phone, I would guess that it's something software related.

Alright, it is happening on both of my lines. It might be a program that I installed so I am loading them back on one at a time to see if can determine which it is. I am looking at either Google Voice or Beautiful Widgets as likely culprits at this time but there is not certainty. I have also avoided installing Facebook and Twitter. I am able to make calls right now. I will see if this keeps working for the next few hours...maybe through to my morning coffee. I really hope it is an application, something I can do without, because it would be pretty bad if it is the phone. My girl just ordered one of these as well since she likes mine so much.

pinhead said:
This is my second G2x and both have exhibited the same behavior. It will dial a number, whether from the phonebook or the dialer itself, and the phone application will say that it is dialing. After 30 seconds or so, and no ringing on the other end of the line, the call ends itself.
I usually have to enable Airplane mode, then disable it, to be able to make a call. sometimes I have to go as far as rebooting the phone completely after which it may or may not work. Incoming calls fail as well so I am missing quite a few calls and texts...but thhe emails and other data messages come through.
Oddly, data works perfectly regardless of whether the phone is having problems calling. This happens in 2g as well as 4g. I have manually selected 2g and could not call and had the same trouble in WCDMA only mode. I thought it was related to Wifi calling but enabling that has no effect.
Any ideas? I am trying my other line to see if that SIM card is having trouble. I just have no other ideas at this point.
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Click to collapse
Happened to me twice today, first in the AM and then again around 2200 central time. i recently started using setcpu so not sure if thats an issue or not. anyone find the app responsible?

Yes, it has happened to me too, usually after it is in standby or idle, and this is my second phone. But my second phone not happens as often as the first one. Reboot is the only way I can get it to work. I notice that the signal is very weak only 1 or 2 bars.

That is a very good point to mention...that it is almost always directly after bringing the phone out of standby. Mine just did it again.

Same problem here. I don't even know how many calls or txts I've missed since.

Had this issue with my N1 and I always chalked it up to cruddy radio and/or coverage. I've since had it on my g2x once or maybe twice I think (had g2x for 3 days now), but at least after it timed out I was able to try again and the call would go through. With my N1 it would never recover unless I toggled airplane mode or sometimes even needed to reboot.
I hope there are some improvements in this area, because bad radio was my biggest gripe with my N1, and i really want to love this phone!
Sent from my LG-P999 using XDA App

[Q] Voice: No calling or One call completes then nothing

Has anyone seen this? I'm having a problem. For the last two weeks my Photon Q no longer will make calls. OR after a soft reset, it will complete one phone call then no more. I do (consistently) have 2-3 bars of indicated service (-106 to -118 dBm 34-25 asu)
I have also tried a PRL update. No change. Sometimes after a soft reset, PRL and Profile update I can make one call, then nothing
Everything else is fine: I receive phone calls, I connect and have 4G data and can connect to the internet and use web apps with no problems I also get messages, Just no outgoing voice