No connection to LG G Watch since 6.0 update. - Xperia Z5 Q&A, Help & Troubleshooting

Hey guys,
2 days ago I updated my German z5 due pcc to Android 6.0. Since that I'm facing issues with my smartwatch. Directly after the update, I didn't get any connection to my watch again. I tried do reset the watch and installed android wear app new. Luckily the first connection is always possible, but after first setup I´m not able to connect again. Does anyone has another hint, then reset my z5 like the support of Sony did? I don´t have the feeling, that a reset would, because it is obviously a Bluetooth issue. Thanks for any help and see the screenshot attached. The screenshot shows, how android wear is always stopping when trying to get a connection.

Update:
Yesterday something strange happened. I settled my watch the whole day in it's loading station and in the evening I saw, that my watch was muted like my phone was. When I opened up android wear, I saw my watch was connected, also every app was synced. So I started to install some new wear app and the all get synced. But when I pulled up my watch from the loading station, the connection immediately got lost and until now, I'm not able to connect again. Now I'm pretty sure it is an Bluetooth bug, coming with the android 6.0 update of my z5.

z0rn said:
Update:
Yesterday something strange happened. I settled my watch the whole day in it's loading station and in the evening I saw, that my watch was muted like my phone was. When I opened up android wear, I saw my watch was connected, also every app was synced. So I started to install some new wear app and the all get synced. But when I pulled up my watch from the loading station, the connection immediately got lost and until now, I'm not able to connect again. Now I'm pretty sure it is an Bluetooth bug, coming with the android 6.0 update of my z5.
Click to expand...
Click to collapse
Completely remove the device, then re-add it and set as trusted device

danw_oz said:
Completely remove the device, then re-add it and set as trusted device
Click to expand...
Click to collapse
No changes. Sometimes it randomly connects and sometimes it is loosing the connection. :/

z0rn said:
No changes. Sometimes it randomly connects and sometimes it is loosing the connection. :/
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Click to collapse
So I have been reading about and there are loads of bluetooth issues with Marshmallow even with googles own Nexus devices I know it's not going to help you... http://ausdroid.net/2015/11/17/google-working-fix-nexus-6p-bluetooth-issues/ so I think google need to understand what the problem is a provide a fix for the other manufacturers to include.
My best guess is bluetooth is not behaving nicely in the new google ART cache which is supposed to fully replace delvik in Marshmallow.

Related

Connection Problems After Update

Since the update, my SW2 seems to be incapable of playing nicely with any other Bluetooth-enabled devices. If I am in an area where it is just my phone (LG G2 running KK) and the watch, everything works just fine. But if my phone connects to something else via BT, for example my car stereo or BT headphones), the watch will immediately disconnect and the only way to reestablish a connection is to power cycle the watch.
I'm trying to determine if this is a problem with the firmware update or simply a matter of a problem between phone's BT firmware and the watch. Anyone else have the same issue?
I don't face this problem. I've used 2 BT headphones models without any issue.
Sent from my SM-N9005 using Tapatalk
Before the update I had zero connection problems. After the update my SW2 constantly disconnects and sometimes reconnects, other times I have reconnect by going through smart connect and un-pairing/re-pairing to power cycle the watch. I have tried disabling apps and even removing all apps and resetting all to no avail. This is extremely frustrating because my fancy new expensive piece of tech is 99% useless . Also I have ZERO bluetooth devices on in the area besides the SW2.
Any help would be greatly appreciated. Is there a way to flash and/or format the SW2? I tried SUS(sony update service) which USED to have the SW2 in it with a repair option but they have since removed the SW2 in the latest version 2.14.6.2014170858.
help
Pirate_Freder said:
Before the update I had zero connection problems. After the update my SW2 constantly disconnects and sometimes reconnects, other times I have reconnect by going through smart connect and un-pairing/re-pairing to power cycle the watch. I have tried disabling apps and even removing all apps and resetting all to no avail. This is extremely frustrating because my fancy new expensive piece of tech is 99% useless . Also I have ZERO bluetooth devices on in the area besides the SW2.
Any help would be greatly appreciated. Is there a way to flash and/or format the SW2? I tried SUS(sony update service) which USED to have the SW2 in it with a repair option but they have since removed the SW2 in the latest version 2.14.6.2014170858.
Click to expand...
Click to collapse
helo
I have the same problem with my new sw2 firm: 1.0.B.4.154 and my sgs4 standard ROM .If You find some solutions for this problem please wright how make this.
Question: does any of you guys use the 'watchwidgets' app?
I had disconnection problems too only while using the clock widgets from this app.
As soon as I removed it all went back to normal.
I'd strongly suggest a connectivity test without the use of any 3rd party screen candy, at least for a day, maybe it'll help you find the culprit.
Sent from my Xperia V using Tapatalk
vrl13 said:
Question: does any of you guys use the 'watchwidgets' app?
I had disconnection problems too only while using the clock widgets from this app.
As soon as I removed it all went back to normal.
I'd strongly suggest a connectivity test without the use of any 3rd party screen candy, at least for a day, maybe it'll help you find the culprit.
Sent from my Xperia V using Tapatalk
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Click to collapse
I think the problem is on te watch because i try for four different phone with only 1 aplication for smw2 is smart watch connection
i think about loading Rom for watch but i don't now how.
It sounds like a watch problem indeed... can't you go to Sony with it? If you're still under warranty maybe they'll change it...
As for a watch ROM...there isn't any, as far as I am aware.
Sent from my Xperia V using Tapatalk
Same issues here. Mix of roms. With some roms all seams fine for a while. It always ends up with disconnects. I'm trying to find a reason. Mix of software and hardware. Coudl you post the HW version of your SW?
I have the same problem after update ... GT I8530
I have the same problem after update ... GT I8530

Strange Bluetooth issue

Since I got my phone on release day and I haven't been able to use it to make calls in my 2012 mazdaspeed3. My other phones have worked fine so I thought I needed a software update on my radio. Well everything is up to date and that didn't fix it.
The problem is when I make or receive a phone call the Bluetooth will connect and disconnect every 5-10 seconds. This makes it impossible to talk on the phone.
So I have tried stock roms, sense based roms, and all the CM based roms and they all did the same thing. Yesterday I was trying to figure it out so I sat in my car in the garage and the phone was in a constant connect disconnect loop. During this time I was disabling apps and services hoping to stop it when all of a sudden I turned off WiFi and it stopped. I then called my wife and had a 10 min conversation with no problems. So I now run a tasker profile that when Bluetooth connects it turns off WiFi so I can make calls. The problem is I have a nexus 7 dash mounted and I use the WiFi hotspot to run apps.
So after all that, does this sound like a hardware issue or a software issue? Should I return my phone for an exchange? Thanks for the help
Sent from my HTC6525LVW using Tapatalk
smalltownbird said:
Since I got my phone on release day and I haven't been able to use it to make calls in my 2012 mazdaspeed3. My other phones have worked fine so I thought I needed a software update on my radio. Well everything is up to date and that didn't fix it.
The problem is when I make or receive a phone call the Bluetooth will connect and disconnect every 5-10 seconds. This makes it impossible to talk on the phone.
So I have tried stock roms, sense based roms, and all the CM based roms and they all did the same thing. Yesterday I was trying to figure it out so I sat in my car in the garage and the phone was in a constant connect disconnect loop. During this time I was disabling apps and services hoping to stop it when all of a sudden I turned off WiFi and it stopped. I then called my wife and had a 10 min conversation with no problems. So I now run a tasker profile that when Bluetooth connects it turns off WiFi so I can make calls. The problem is I have a nexus 7 dash mounted and I use the WiFi hotspot to run apps.
So after all that, does this sound like a hardware issue or a software issue? Should I return my phone for an exchange? Thanks for the help
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
Borrow the ole ball and chain's phone and see if it acts the same way.
Tried it. It works fine in my car, she has an S4. My phone also does the same in her car...
Sent from my HTC6525LVW using Tapatalk
Sounds like u need to swap it out for a replacement. Never had an issue unless using custom kernals.
deeznuts said:
Sounds like u need to swap it out for a replacement.
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Click to collapse
^ ^ What he said^ ^
Weird...
My M8 should be here today and I have a 2010 Mazdaspeed3. I hope this isn't an issue with all of them. Although, my MS3 has a long history of it's bluetooth not getting along with HTC phones.
Did you have any issues?
Sent from my HTC6525LVW using Tapatalk
smalltownbird said:
Did you have any issues?
Sent from my HTC6525LVW using Tapatalk
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Click to collapse
So far, no. It took me like 20 minutes to get the phone to pair but once that was done it hasn't disconnected at all. I have music constantly streaming through Bluetooth to the car and I've taken a couple calls with no issue.
having the same issue here. My vehicle is a 2013 Ford F150 with Sync.
Worked up until about a day ago .. Now i can't get stock or aosp roms to lock in bluetooth
jdebutts said:
having the same issue here. My vehicle is a 2013 Ford F150 with Sync.
Worked up until about a day ago .. Now i can't get stock or aosp roms to lock in bluetooth
Click to expand...
Click to collapse
Have you tried clearing data and cache in settings?
the Red Viper ROM
I am having the same issue.
It is connecting and disconnecting repeatedly, and it is SUPER annoying because it essentially renders my pebble watch useless.
For a while i was using the Automatic Link (car link) and was getting 'bluetooth share has stopped' errors, but found that when I stopped using the Automatic app it helped a little bit (stopped giving me the 'share has stopped' error), but it still connects and disconnects repeatedly.
The weirdest thing about this is that when I first got this phone I wasn't having this problem, everything was working fine for the first month or so, but it seems to keep getting worse.
I have tried wiping cache, dalvik, fixing permissions, etc. and have not had any luck, but I don't want to do a complete wipe of all my data and lose my text messages, etc. unless ABSOLUTELY NECESSARY, since there are images and things in there that I continually refer to for work, and I have not found that titanium backup restores them very reliably.
Has anybody had any luck with this issue? Could it be a defective device? It seems to me like it should be a software problem because it is not something I was having problems with from the start...
I am very frustrated with this, even more so because I love this phone so much. I have never had a phone that I liked as much as this one, usually the first thing I do is install an AOSP rom, but I even like Sense 6 in some ways. With Nova Launcher's 'OK Google' hotword support this phone is a dream come true... if only the bluetooth worked.
jonkunke said:
I am having the same issue.
It is connecting and disconnecting repeatedly, and it is SUPER annoying because it essentially renders my pebble watch useless.
For a while i was using the Automatic Link (car link) and was getting 'bluetooth share has stopped' errors, but found that when I stopped using the Automatic app it helped a little bit (stopped giving me the 'share has stopped' error), but it still connects and disconnects repeatedly.
The weirdest thing about this is that when I first got this phone I wasn't having this problem, everything was working fine for the first month or so, but it seems to keep getting worse.
I have tried wiping cache, dalvik, fixing permissions, etc. and have not had any luck, but I don't want to do a complete wipe of all my data and lose my text messages, etc. unless ABSOLUTELY NECESSARY, since there are images and things in there that I continually refer to for work, and I have not found that titanium backup restores them very reliably.
Has anybody had any luck with this issue? Could it be a defective device? It seems to me like it should be a software problem because it is not something I was having problems with from the start...
I am very frustrated with this, even more so because I love this phone so much. I have never had a phone that I liked as much as this one, usually the first thing I do is install an AOSP rom, but I even like Sense 6 in some ways. With Nova Launcher's 'OK Google' hotword support this phone is a dream come true... if only the bluetooth worked.
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Click to collapse
Sounds like the common theme may be root for whatever reason. I assume when you first had the phone and it worked that you were not rooted? Possible issue?
Sent from my SM-N900V using Tapatalk
jonkunke said:
I am having the same issue.
It is connecting and disconnecting repeatedly, and it is SUPER annoying because it essentially renders my pebble watch useless.
For a while i was using the Automatic Link (car link) and was getting 'bluetooth share has stopped' errors, but found that when I stopped using the Automatic app it helped a little bit (stopped giving me the 'share has stopped' error), but it still connects and disconnects repeatedly.
The weirdest thing about this is that when I first got this phone I wasn't having this problem, everything was working fine for the first month or so, but it seems to keep getting worse.
I have tried wiping cache, dalvik, fixing permissions, etc. and have not had any luck, but I don't want to do a complete wipe of all my data and lose my text messages, etc. unless ABSOLUTELY NECESSARY, since there are images and things in there that I continually refer to for work, and I have not found that titanium backup restores them very reliably.
Has anybody had any luck with this issue? Could it be a defective device? It seems to me like it should be a software problem because it is not something I was having problems with from the start...
I am very frustrated with this, even more so because I love this phone so much. I have never had a phone that I liked as much as this one, usually the first thing I do is install an AOSP rom, but I even like Sense 6 in some ways. With Nova Launcher's 'OK Google' hotword support this phone is a dream come true... if only the bluetooth worked.
Click to expand...
Click to collapse
you need to let HTC backup app take care of backing up your texts etc...what if you dropped the phone in the toilet tonight or got pushed into a pool?
this app is free...will backup your stuff daily or on demand and will restore email accounts/texts/desktop/apps/blinkfeed settings etc.
http://www.androidfilehost.com/?fid=23329332407589902
install that, backup to the cloud (uses Google drive) and then continue troubleshooting without fear of losing stuff.
Sent from my SM-T320 using Tapatalk

Bluetooth suddenly stopped working

Hey guys,
yesterday I noticed that Bluetooth is switched off on my S7. I tried to switch it on again, but the slider/button in the bluetooth menu just stays gray, even though it moved to the right. It looks like the phone is not able to start blutooth for whatever reason. WiFi works without a flaw. My phone is completely stock, no root, no knox, no custom rom. I'm on stock rom G935FXXU1DQJ1
Any ideas how to fix this?
Try to perform a hard reset. Maybe there is a bug in your phone.
RossTeagan said:
Try to perform a hard reset. Maybe there is a bug in your phone.
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Click to collapse
Well I was hoping to find a solution without having to wipe everything. Without knowing if it will fix the issue, it would take me several hours of lifetime to setup the phone from scratch.
Ok - this is very strange. I'm still using the phone currently as it is and I'm wearing my Gear S2 smartwatch to at least know what time it is, but throughout the day bluetooth actually turned a few times on, synchronized with the watch and suddenly switch off again.
I was trying to stream music to a bluetooth speaker during one of the phases in which bluetooth was working, but the music stops after several seconds and bluetooth switches off again.
What the ....?
Ok I think I fixed it. Resetting all connectivity settings did the trick for me. Although I now need to reconnect to all the devices and WiFis. Still better then doing a factory reset

Bluetooth audio streaming problems after Oreo Update

Well I just upgraded to new Oreo and guess what? I can't use my Bluetooth headset anymore (Blue Tiger Elite). The audio gets distorted or breaking up. Failing to connect or disconnect to/from the phone. Was working fine before update. Tinkering Bluetooth settings in developer mode didn't help since they will stay unchanged after you open the menu again.
Have anyone encountered same problem?
When im paired up with the stereo in my work truck i noticed a pop every now and then.
stefilie said:
Well I just upgraded to new Oreo and guess what? I can't use my Bluetooth headset anymore (Blue Tiger Elite). The audio gets distorted or breaking up. Failing to connect or disconnect to/from the phone. Was working fine before update. Tinkering Bluetooth settings in developer mode didn't help since they will stay unchanged after you open the menu again.
Have anyone encountered same problem?
Click to expand...
Click to collapse
Audio streaming on Nougat for me was perfect all the time, now since my Oreo update I've experienced constant stuttering and/or growly distortion for a moment at least every ten seconds. Also 'Settings' keeps closing whenever I'm accessing any of my apps when changing permissions for example. It couldn't even pull up my app list, so I've done a backup and deleted at least 300 of my apps, and only now things are slightly better. I don't understand why everything is lagging so much now when before the update, all was perfect.. Help?
ScottOverly said:
Audio streaming on Nougat for me was perfect all the time, now since my Oreo update I've experienced constant stuttering and/or growly distortion for a moment at least every ten seconds. Also 'Settings' keeps closing whenever I'm accessing any of my apps when changing permissions for example. It couldn't even pull up my app list, so I've done a backup and deleted at least 300 of my apps, and only now things are slightly better. I don't understand why everything is lagging so much now when before the update, all was perfect.. Help?
Click to expand...
Click to collapse
Try factory reset, it worked for me. Good luck!
Yes, I'm having the same issue with bluetooth connection and the same Blue Tiger Elite. Just got off the phone with Verizon tech person he is thinking my headset is old enough technology that it won't stay connected.
Steve Phillips

App updates hang / delayed notifications

Recently on my Note 10+ (SM-N975U1) running stock Pie and Dec 1 2019 update, I have been experience 2 issues.
Notifications for some apps are delayed
App updates hang on Google Play Store
For the app updates, they stall with "Download Pending" or the download stalls with <100% complete.
Resolution steps that have NOT worked
Clearing cache and data for Google Play Store
Rebooting phone
Rebooting into Safe Mode
Changing from Wifi to Cell Network Data and vice versa
Stop/starting app updates
Current Workaround
Closing/swiping the Google Play Store and opening it again. It will eventually complete downloading after multiple attempts and install/update an app - you will have to repeat this continuously for every app you want to install or update.
Is there anyway to debug this without doing a complete reset?
This is a problem I've had on many phones over the last few years. It took me a while to figure it out but it's bluetooth related. More specifically, I had the "Dynamic Lock" option enabled on my Windows 10 work laptop (which basically just locks my pc when my phone gets far enough away). I disabled this and now all my notifications come immediately and play store updates work as they should. I realize that you may not have that enabled and if that is the case then turn off your bluetooth for a while and see what happens. It worked for me and several others on the samsung community forum.
mtweisenbarger777 said:
This is a problem I've had on many phones over the last few years. It took me a while to figure it out but it's bluetooth related. More specifically, I had the "Dynamic Lock" option enabled on my Windows 10 work laptop (which basically just locks my pc when my phone gets far enough away). I disabled this and now all my notifications come immediately and play store updates work as they should. I realize that you may not have that enabled and if that is the case then turn off your bluetooth for a while and see what happens. It worked for me and several others on the samsung community forum.
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Click to collapse
Thank you! I turned off Bluetooth but nothing happened but after I rebooted with Bluetooth off everything started to work again. Is there a permanent fix for this? I am assuming turning back on Bluetooth will cause this to happen again? The strange thing this never happened to my Note 8.
selector said:
Thank you! I turned off Bluetooth but nothing happened but after I rebooted with Bluetooth off everything started to work again. Is there a permanent fix for this? I am assuming turning back on Bluetooth will cause this to happen again? The strange thing this never happened to my Note 8.
Click to expand...
Click to collapse
I have no idea why this happens. What I do know I have had this issue on LG phones, Pixels, and Motorola's. It isn't a Samsung thing. I think it's an Android Bluetooth issue.
This is an old thread - but in case someone else finds it, I came across someone's suspicions in another thread that their Plantronics headset was causing some kind of problem with their Bluetooth. I began unplugging my Savi headset when not in use and it seems to help... YMMV.
This has been going on since Pie; made me upgrade from my Note 8 to Note 10 and it came right back. Infuriating.
You may also want to try to rub a lucky stone and do some chanting as well, because it's about as effective as hoping for a fix after all this time.

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