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please please help me, Please!!!

I am now on Nexus #4, serious issues with first 3. So #4 looks totally different. The colors are washed out and the UI seems weird. Such as when hitting the bottom of s scrollable screen, the yellow highlights aren't smooth but sorta jagged at the top. The icons at the top of the display (wifi icon, 4g icon, etc) are green. I'm almost positive the first 3 had white highlight not green. The stock nexus wallpaper also seems a bit weird up in yhr right corner. I'm running 2.3.4 but I'm almost certain so were the others since they were all purchased with s week. Please leave me some feedback guys, I'm begging ya. I can't see myself walking into the store to exchangeyet again. Oh and the keyboard is now two tones of grey which again I never noticed on the first 3. The actual letter keys are lighter grey than the function keys.

MBeattie said:
I am now on Nexus #4, serious issues with first 3. So #4 looks totally different. The colors are washed out and the UI seems weird. Such as when hitting the bottom of s scrollable screen, the yellow highlights aren't smooth but sorta jagged at the top. The icons at the top of the display (wifi icon, 4g icon, etc) are green. I'm almost positive the first 3 had white highlight not green. The stock nexus wallpaper also seems a bit weird up in yhr right corner. I'm running 2.3.4 but I'm almost certain so were the others since they were all purchased with s week. Please leave me some feedback guys, I'm begging ya. I can't see myself walking into the store to exchangeyet again. Oh and the keyboard is now two tones of grey which again I never noticed on the first 3. The actual letter keys are lighter grey than the function keys.
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Well Which carrier? start there...did you root it..have u added a rom??
ALSO my NEXUS HAS GIVEN ME SERIOUS PROBLEMS.. WHICH makes my phone not functional. my problem is that the DATA connectivity has lost completely can brows or any simple thing that requires data.. tried numerous things, such as updating my profile which Fails, PRL, which fails, Every ## method i can think of. I also tried going back to stock VIA ADB... still no data, its as if i had a bad activation...AND SPRINT TECH are totally of no use..they cant even realize that the # methods are different..I am wondering if i need to enter anything in the settings??searched and searched google and i just think that the support on the device is so poor that google almost fails to recognize the problems in actual writing...Now im stuck wondering if i should go back to my EVO again!!!

I'm on sprint too and also wondering if I want me evo back. I do like the phone though and pure Google is awesome. I'm nit one of those people who just looks to break balls and get return after return simply because I'm able to. I've also had to purchase a new $30 zagg with each exchange so I'm out an additional $120. I can't imagine walking back into the store for my 5th nexus. They also said after 3 there not allowed to do exchanges for the same device, its time to get into a new one. I have read all the issues that the last couple of updates has brought to the color profile of the Nexus but I'm pretty sure the others were all on the same software. Can anyone confirm when 2.3.4 rolled out ota?

The icons at the top of the display (wifi icon, 4g icon, etc) are green. I'm almost positive the first 3 had white highlight not green.
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They've always been green when you have a signal ... white while you are acquiring a signal.
"Oh and the keyboard is now two tones of grey which again I never noticed on the first 3. The actual letter keys are lighter grey than the function keys."
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Yep, always been this way. You probably didn't notice because of the incorrect colour space ...
"The colors are washed out"
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If you've read the forums you'll know this is a divisive point: some think the over-saturated purple-heavy colour space used prior to 2.3 is better looking, and some think that the correct colour space is, of course, correct. You make your own mind up. Read the other threads on the topic.

OK so after a bit more time with the phone here's what I'm finding.
I can't remember what software version the first batch of nexus units had but this one is running 2.3.4. I've read that one if the updates has totally screwed up the colors on the Nexus S but this seems to have been one of the updates the TMO version got, I think the ns4g shipped with 2.3.4. Still need someone to confirm this because if my first 3 were running earlier software then its possible that's why this one looks very different. It doesn't seem to be s faulty display because its really only the UI that's affected. Photos sbd such do not look washed out. When outside the deep dark blacks and vibrant colors come back, head indoors and the washed out display is very noticeable. Could this be an issue with the auto brightness?? I could really use some help here guys, especially if someone knows for sure if yhr Sprint version has been updated to 2.3.4 or if it shipped with 2.3.5. Thanks

Most of your questions are found by Googling or searching in the forums, but ill tell you what I know.
The green means that you are synced. White means that you are connected to internet but you're not synced ie you get no Google services. Gtalk, email, etc etc. You want it to be green.
As mentioned above, the washed out colors are from 2.3.3 and on. I think they changed the colors a little bit in 2.3.4 but they will still look "washed out" to someone who came straight off 2.3.2 and before.
Also, the washed out was not tmo specific. It was changed in the 2.3.3 and 2.3.4 OS which means that anyone with those versions will see this. Nexus s is a pure Google phone so the updates are all the same, not network specific.
If being in the sun makes the screen brighter or changes how your screen looks, then yes, that is the auto brightness trying to save you battery life. It does the same to me too. It's annoying I know because sometimes on cloudy days it doesn't brighten all the way but I still can't see the screen as clearly. You can change the brightness of the screen though.
Hope this helps.
Sent from my Nexus S using XDA App

I've also had to purchase a new $30 zagg with each exchange so I'm out an additional $120.
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Zaggs have a lifetime warranty and even if you have to return your phone, take the Zagg off first and then go to Zagg.com and go to support and get a replacement. They will charge you shipping($3 I think) and as long as you send the old one back in within 60 days you will incur no more charges. Returning your phone is one of the options covered under their lifetime warranty.

Weak display glue & creaking camera?

Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2

ShotSkydiver said:
Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2
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I think so. Mine has none of those issues and is very solid.

Yes you should go back. You are paying good money for that phone and the service! Also, there is an old saying that I think that AT&T is forgetting or has forgotten. "The customer is always right."
I am shocked a little that she would just pooh pooh it off like it was all cool and that you would believe that they are all that way? Such a shame that these new shiny expensive phones are having these cosmetic flaws. There was an issue of a discolouration on one of the newer Sony phones.. *shakes head* Hate to say it but this phone was ruined for me when I found out it was gonna be only 16gig..
Good luck there, friend

It's hit or miss just like anything else. I hate doing unnecessary exchanges for small petty stuff.
Sent from my HTC One X using xda premium

Take it in and demand a new phone. What you are describing are definitely defects with your particular phone, mine is flawless. You paid good money for that thing and are stuck with it for two years, you should not have to settle for anything less than a perfect device.
Sent from my HTC One X using XDA

Wow, that kind of pisses me off for some reason. Don't let retarded ATT personnel tell you what is expected build quality. Most of those floor clerks don't know their ass from their elbow when it comes to technology. Like the other dudes said, take it back and ask for an exchange, make them bring out two or three other units and pick the most solid one of the bunch. You're paying multi-hundred dollars for it and signing a two year contract, don't let those same retards that told me the one x has "a amoled screen" and that I should get it because "it works even with a lumia 900 sim card" lecture you about build quality.

ShotSkydiver said:
Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2
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Click to collapse
Most of our htc one x have this light leak from the buttons, look for the thread, its normal.
The camera area is plastic.
and can you post a picture/video of the screen issue? just so we can get a idea of how much you are pushing it in lol

Yea that's a defect, you should able to exchange that...

ShotSkydiver said:
Just got my AT&T One X a couple days ago, and I noticed that the bottom two corners of the display are very slightly raised, and pressing down on them pushes them in, and presses against the display as if the entire display assembly is raised. In dark areas, there is noticeable light leak from the capacitive buttons where the display is raised.
In addition, the circular housing around the camera creaks when pressed in, as if it's ill-fitting. Definitely annoying and concerning.
I took my phone into the at&t store and they told me "oh, all phones are like that to a certain extent, if we exchanged it the new phone would have that too". Should I go back and try harder to exchange?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I had similar issues with the creaking and the top right of the screen being "mushy". I had bought mine outright at BestBuy and I took it back and told them it was a defect confirmed online, which for the most part is. When I got the next one not a single creak and screen is solid.
Just take it back and tell them you did your research on the issue and found that it is indeed a defect, because it is.

Common with HTC out seems. My inspire was exactly the same.
Sent from my SGH-I777 using xda premium

Here's some pictures: http://imgur.com/a/od8u0
I just noticed that, if I press on the screen (not even that hard) in the bottom half, it does what you see in the third picture, almost as if the display is too close to the glass.
Sent from my Transformer Prime TF201 using Tapatalk 2

ThisWasATriumph said:
I think so. Mine has none of those issues and is very solid.
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Agreed...Even mine doesnt have these issues...you should get it exchanged...

Awesome! Went to the AT&T store again, got a manager, they basically said "oh yeah well that's just how displays work, if you touch a TV screen with enough pressure it does that too". I told them I only have to lightly tap on the screen for it to warp, and they said because the phone just came out last week they haven't gotten enough feedback from people to know of any potential issues, and if my problem was impairing my use of the phone then they'd replace it, but because I can still use it they "can't replace it". He said he was going to email his HTC rep and see if my problem is a common issue, and let me know later today.
That is such bull****, they can't replace it because it hasn't been out long enough and it's only a cosmetic problem? I clearly showed them how it was different from the display models, and they still said oh its just too new to tell. Great.
Sent from my HTC One X using Tapatalk 2

ShotSkydiver said:
Awesome! Went to the AT&T store again, got a manager, they basically said "oh yeah well that's just how displays work, if you touch a TV screen with enough pressure it does that too". I told them I only have to lightly tap on the screen for it to warp, and they said because the phone just came out last week they haven't gotten enough feedback from people to know of any potential issues, and if my problem was impairing my use of the phone then they'd replace it, but because I can still use it they "can't replace it". He said he was going to email his HTC rep and see if my problem is a common issue, and let me know later today.
That is such bull****, they can't replace it because it hasn't been out long enough and it's only a cosmetic problem? I clearly showed them how it was different from the display models, and they still said oh its just too new to tell. Great.
Sent from my HTC One X using Tapatalk 2
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Click to collapse
Go to a different store, post on their forum, "tweet" at them, hit them on facebook.
Honestly, it seems like the social media people at AT&T do a lot better.
Worst case scenario? return the damn thing and take your money elsewhere.

eallan said:
Go to a different store, post on their forum, "tweet" at them, hit them on facebook.
Honestly, it seems like the social media people at AT&T do a lot better.
Worst case scenario? return the damn thing and take your money elsewhere.
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Is it possible to do an exchange at a different store than the one I bought it from?
Sent from my HTC One X using Tapatalk 2

ShotSkydiver said:
Is it possible to do an exchange at a different store than the one I bought it from?
Sent from my HTC One X using Tapatalk 2
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Click to collapse
AT&T told me if I wanted to exchange it I would have to go down town to one of their offices. Apparently they wouldn't let me exchange it at that store. Which is kinda bull, since it's an official AT&T store.
Sent from my HTC One X

I noticed that the lower part of the screen was not as flush as the top. I just went around the whole phone applying slight pressure and it appears to be flush now. Even before, the difference was negligible.
I saw your pictures too. To be honest, mine does the same but you have to apply some pressure. Same when pressure is applied to the screen.
The screens are VERY close and often adhered to the glass, so yes, pressing down will cause that.
I can replicate the very same thing you show in your pictures, but I do have to apply pressure. This amount of pressure I would NEVER apply in a day to day use.
Looking at your fingers, I can also tell you're applying similar pressure. (the tip of your nail has been pressed so far that the blood flow has been restricted, thus the faded, white hue under the tip of your nail)
I can only conclude that you're being anal about this issue.
If there is light leakage to the extent you have shown WITHOUT applying pressure, I can see why you'd want to exchange.
I just think you're nitpicking at an issue that doesn't exist.
I'm not saying that all phones are flawless or that this phone is flawless. But my hardware resembles what you have described, but I consider them as non issues because they're not really issues at all.
However, when it comes to software of this phone. There is a LOT of be desired, and I've only had the device a few hours.
HORRRRRRIBLE!!!! keyboard, just atrocious.
Weak wi-fi signal, I'm 20 ft from the router with no walls, WTF.
Random network disconnects
flawed multi-tasking
These are the issues you should be MORE worried about.

n19htmare said:
I noticed that the lower part of the screen was not as flush as the top. I just went around the whole phone applying slight pressure and it appears to be flush now. Even before, the difference was negligible.
I saw your pictures too. To be honest, mine does the same but you have to apply some pressure. Same when pressure is applied to the screen.
The screens are VERY close and often adhered to the glass, so yes, pressing down will cause that.
I can replicate the very same thing you show in your pictures, but I do have to apply pressure. This amount of pressure I would NEVER apply in a day to day use.
Looking at your fingers, I can also tell you're applying similar pressure. (the tip of your nail has been pressed so far that the blood flow has been restricted, thus the faded, white hue under the tip of your nail)
I can only conclude that you're being anal about this issue.
If there is light leakage to the extent you have shown WITHOUT applying pressure, I can see why you'd want to exchange.
I just think you're nitpicking.
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That's what I thought at first, too. I felt silly for going in there yesterday. But today, its gotten worse; I'm typing this on my phone right now and I can see the lower screen warping as I type. I agree with you, when I took those pictures last night I had to apply slight pressure in the corners to get that effect. However, now all it takes is a regular tap on the lower right quadrant of the screen to see the screen warp. For example, if I press and hold on my home screen (with a gray background) to pull up the wallpaper menu, the screen looks like it does in the third picture I posted. That's definitely not normal behavior.
Sent from my HTC One X using Tapatalk 2

ShotSkydiver said:
That's what I thought at first, too. I felt silly for going in there yesterday. But today, its gotten worse; I'm typing this on my phone right now and I can see the lower screen warping as I type. I agree with you, when I took those pictures last night I had to apply slight pressure in the corners to get that effect. However, now all it takes is a regular tap on the lower right quadrant of the screen to see the screen warp. For example, if I press and hold on my home screen (with a gray background) to pull up the wallpaper menu, the screen looks like it does in the third picture I posted. That's definitely not normal behavior.
Sent from my HTC One X using Tapatalk 2
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Sorry I didn't mean to come off as an ass, but your issue MAY be legit, I'm not saying you're lying or anything . Just lots of people on the forums tend to make a mountain out of a mole.
here is my advice. You have 14 days to return the device. I say use it and see what happens. OFTEN times, because of rush to deliver, these phones go from the line into the box, then into the box and then a box....
Basically, let it air out, any glue used to adhere the screen to glass may still be curing.
I've read multiple cases where after a week, similar issues have disappeared.
14 satisfaction policy (30 in CA).... return it and go from there if you can't get anywhere with an exchange.

n19htmare said:
Sorry I didn't mean to come off as an ass, but your issue MAY be legit, I'm not saying you're lying or anything . Just lots of people on the forums tend to make a mountain out of a mole.
here is my advice. You have 14 days to return the device. I say use it and see what happens. OFTEN times, because of rush to deliver, these phones go from the line into the box, then into the box and then a box....
Basically, let it air out, any glue used to adhere the screen to glass may still be curing.
I've read multiple cases where after a week, similar issues have disappeared.
14 satisfaction policy (30 in CA).... return it and go from there if you can't get anywhere with an exchange.
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Click to collapse
No, you're fine, I felt like I was just being anal about it as well.
30 here in Arizona as well. So, if they won't exchange it, at least I can return it and buy another one right there.
Sent from my HTC One X using Tapatalk 2

[Q] Yellow spot on display

My g flex 2 has a yellowish stain on the lower left corner...the blind people at sprint shut me down for a replacement because they claimed they couldn't see it. I've asked at least 7 other people for a second opinion and they could all see it. What is it, and what should I say to the assholes at sprint the next time I come in?

reflex21 said:
My g flex 2 has a yellowish stain on the lower left corner...the blind people at sprint shut me down for a replacement because they claimed they couldn't see it. I've asked at least 7 other people for a second opinion and they could all see it. What is it, and what should I say to the assholes at sprint the next time I come in?
Click to expand...
Click to collapse
I fix phones, sometimes when we get yellow spots on screens after being replaced say like on iPhone devices it mainly is because something is putting pressure on the screen somewhere, most of the time it is something near the lcd flex cable where it connects to the motherboard. Like with iPhone 5 you have a metal shield covering the connectors and if you tighten the screws too much then you get yellow spots on the screen somewhere. Ultimately I'd tell them to check for that, to check that nothing inside is too tight near the connector if the lcd. Would be great if you can post a photo of your screen.

Install Dead Pixel Detect and Fix from Play Store, select the grey color from the options and dim the brightness of your phone.
It's much more visible that way and then go back to where you purchased your phone and show them.
When grey you see lots of uneven spots on your screen.
I have the same problem with mine and it's clearly visible.
Don't let them take you for an idiot (because I am sure they DID see it) and force them to replace your phone. Open the new one in front of them and check if it's ok.
If not ask for another phone.

I got my second one and this display got the same problem. Like already said, its good visible on a grey Background.
I let it change again and when the third one have the same Problem, i will get the HTC M9

D4rk_nVidia said:
I got my second one and this display got the same problem. Like already said, its good visible on a grey Background.
I let it change again and when the third one have the same Problem, i will get the HTC M9
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Click to collapse
Mine has it too. It looks like some Chinese guy pissed on that piece of paper used as white background and then put it to our phones. POLED

robdevil said:
Mine has it too. It looks like some Chinese guy pissed on that piece of paper used as white background and then put it to our phones. POLED
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Click to collapse
Trust me. You guys aren't the only ones with this very infuriating defect. Got this defect on my new phone (not an LG) and I've got yellow piss stains all over the white screen. ****ing nightmare.

Hey I got mine replaced and the new one has no problem anymore. No yellow spots.

Nice to hear.
Two LG G Flex 2 had already a yellow spot on Display and I hope that the third one arrives without that issue.

Is there any chance they ever go away? Is it the glue?

Is there any way to make the yellow spots go away? Im just curious
Sent from my LG-H955 using XDA Free mobile app

skezza said:
Is there any chance they ever go away? Is it the glue?
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Click to collapse
If it is the glue yes. There are some ways to accelerate the procedure but i dont approve
for example uv light or under the sun.

JFYI
I've seen so many of these threads & just want to chime in that I have a Sprint version ordered about a day after release & it has no color issues @ all.
It has been dropped, sat out in the sun & flexed.
I even installed the app to test, no color issues.
The OTA update is failing of course since I rooted it.
Anyway, point is, there are good ones out there.
Good luck everyone.

skezza said:
Trust me. You guys aren't the only ones with this very infuriating defect. Got this defect on my new phone (not an LG) and I've got yellow piss stains all over the white screen. ****ing nightmare.
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hey man.. i just got an exchange because my previous one had two really distinct yellow spots at the top.. but the new one seems to have it spread out across the display and only noticeable on grey backgrounds.. wondering if yours eventually went away or is it still a persistent annoyance.. thanks!

S6 screen issue.

Ok. So I am not crazy and I confirmed with other people. But in the sun I can literally see the inside frame through the screen.
Spoke to att and going to replace it now.

Whoa. That sounds bad. Could you please describe the issue a bit in detail?

Sure. In the extreme sunlight and for example I have a white background I can see the inside bezel all around the screen. It even takes a turn by the camera
I know it sounds weird but that's what happened..

And here is the proof.
Took a picture with an iPhone of my galaxy s6 screen.
In direct sunlight you can see the inside bezel...
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app

EXYZ1000 said:
And here is the proof.
Took a picture with an iPhone of my galaxy s6 screen.
In direct sunlight you can see the inside bezel...
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
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Click to collapse
I just posted about this earlier as well. I noticed the same thing today when I was out in direct sunlight for the first time.

went to the at&t store. And they though I was crazy and said I'll have to pay or restocking fee ect....
So I called at&t and they will be ship one tomorrow.
But now that you mentioned it too. I hope it's not a all units..
Anyone else can confirm.

it looks like burn in as the nexus 6 has the same issue. I ignored it to be honest... mine doesn't seem to have this issue. it's cloudy over here so I am not able to get sunlight at the moment but I put the phone under high flash light and ran a screen test I didn't see anything... I got mine from tmobile. I wounder if they use 2 kind of screen... Mine made in Vietnam and my Samsung phones always made in china...

NICEGYPT said:
it looks like burn in as the nexus 6 has the same issue. I ignored it to be honest... mine doesn't seem to have this issue. it's cloudy over here so I am not able to get sunlight at the moment but I put the phone under high flash light and ran a screen test I didn't see anything... I got mine from tmobile. I wounder if they use 2 kind of screen... Mine made in Vietnam and my Samsung phones always made in china...
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Click to collapse
You can't see it that way. You won't to be able to see it by manually setting your phone to full brightness and using a screen test app. You have to be in direct sunlight with autobrightness set. On the autobrightness setting the S6 has the capability to reach twice the brightness in direct sunlight versus manually setting it to the highest brightness setting. That is the only way your phone will reach the brightness it needs to see what the OP is talking about.
I can only see it this way. I'll be willing to bet that this is something that affects a LOT of S6s. However, I'm not too concerned about it. I probably access my phone in direct sunlight on a bright white background 0.1% of the time. And even then I'd have to look for it.
I think the uneven screen tone where some parts of the display is a bit more pinkish/purplish than the rest is a much bigger problem. It's far more visible against a white background at any brightness level. I know because my phone, which I had replaced because of this issue, still suffers from it slightly.
BTW, my S6 is also tmobile and made in Vietnam.

Seems like we all have the weird tint on whites but it's the luck of the draw on how severe it is. Mines very minimum and only noticeable if I look for it closely

Just used the phone for the first time in direct sunlight and noticed the strange lines. You don't see it at max brightness indoors. Only on a white background BTW.

I just noticed this issue today (first sun in a while) and was grateful to find this thread.
I played around with my phone - the lines appear most clearly with a white background, but screen brightness doesn't seem to matter. All that counts is direct sunlight on a bright, blank screen. I wonder: could this have something to do with the wavelength of sunlight hitting the glare-resistant coating on the screen?
In any event, I called AT&T (my provider) today. They said that they had no record of the issue. Thanks!!! Curious how the various providers (fail to) address the issue.

Joshua Aryeh said:
I just noticed this issue today (first sun in a while) and was grateful to find this thread.
I played around with my phone - the lines appear most clearly with a white background, but screen brightness doesn't seem to matter. All that counts is direct sunlight on a bright, blank screen. I wonder: could this have something to do with the wavelength of sunlight hitting the glare-resistant coating on the screen?
In any event, I called AT&T (my provider) today. They said that they had no record of the issue. Thanks!!! Curious how the various providers (fail to) address the issue.
Click to expand...
Click to collapse
I spoke to AT&T and they are shipping another unit. Not sure if it will be any better since alot of the folks are having the same issue.
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app

Joshua Aryeh said:
I just noticed this issue today (first sun in a while) and was grateful to find this thread.
I played around with my phone - the lines appear most clearly with a white background, but screen brightness doesn't seem to matter. All that counts is direct sunlight on a bright, blank screen. I wonder: could this have something to do with the wavelength of sunlight hitting the glare-resistant coating on the screen?
In any event, I called AT&T (my provider) today. They said that they had no record of the issue. Thanks!!! Curious how the various providers (fail to) address the issue.
Click to expand...
Click to collapse
*UPDATE*
After experimenting a little more, I called AT&T again to see if anyone else had been complaining about the issues. According to the service rep, there was no record of any calls besides mine. *ahem* They gave me the number for Samsung support whom I dutifully called.
After getting shunted around for a while, I got a level II tech who said that she had never heard of this issue nor could she advise me on it.
At this point, I still have a week left to exchange this unit for another phone free of penalty. I guess I'll give a final call to AT&T early next week and see if they have any more data. My gut tells me that this is just a design flaw on this generation of S6 phones and that I should just live with it.
BTW, this thread may be of interest to anyone following this discussion:
http://forum.xda-developers.com/gal...orkarounds-t3081836/post60111486#post60111486
Cheers!

By the way. I got a replacement from AT&T. And lucky me it was sunny here today. And YES I CAN STILL SEE THE LINES........
THIS IS A SAMSUNG GALAXY S6 ISSUE. At least i think so.
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app

Haven't tested to see if mine has the lines in direct sunlight but my phone certainly has the faint pink hue on one end of the screen which is noticible on white backgrounds.
I have had the s6 replaced three times and each one has the pink screen hue at one end of the screen.
I urge every s6 owner to load up a white wallpaper or background and see if your screen accurately produces white evenly on the display. I bet you it won't. And once you see it, you can't unseen it.

The pink screen

So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
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mopar said:
So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
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Red screen*
When I got this phone in my opinion it was clear whit but tgen when I tried reducing the red colour it became even more clearer, I don't know it's probably I didn't pay attention to the colour when I got this phone...
In my opinion the blue light filter messes up the display although I know this isn't the case..

I got a replacement new phone as I cracked the screen on my first one, and my new one, if anything is slightly cooler / bluer than I usually like, no red / pink issues I can see. My last one was ever so slightly reddish even with red slider down.

for me it is fixed after:
- specific sw update
- set adaptive display
- set display tone to cooler option (-1 or -2 from the slide bar in display settings)

Out of the box mine is fine. I swapped my first one that had a pinkish display even when red turned all the way down.

mopar said:
So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
Sent from my SM-G955U using Tapatalk
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if i understand your question right then yes, there are devices without the ted tint issue!

I went into 4 shops and looked at 8 phones and everyone of them had the red /pink issue only 1 could you turn down red to reduce it in adaptive settings when it became blue/green white and all were red In photo and cinema settings

I bought my s8+ ten days ago, after two days I changed it because of pink borders... Before change, I powered on two new s8+, one were all red (not only borders), the other one was nearly perfect... But I had to choose another color (orchid gray) instead of my first black phone... It's a shame that we have to choose the phone from the color of display and not from the color of the phone...
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My screen is pretty noticeably green-tinted, but it somehow gets corrected when sliding the cool / warm slider all the way to the right, making the display more warm. Even though the issue is too much green, making the display warmer seems to fix it somehow. I know that the issue is green, because sliding down the green slider under advanced options fixes it, while sliding down the blue or red one just makes it worse
And pro tip, you can combine the cool / warm slider with the advanced options RGB sliders, if the warm / cool slider isn't enough on its own. Perfect mix for me is the cool / warm slider all the way to the right, and green slider decreased by 1-2. You could fix a bright red display with the combination of the general slider and the RGB sliders

I'm still concerned that Samsung isn't taking this time to educate people of OLED calibration. They could put this entire thing to bed with just providing more than 2 marketing crafted sentences. Not one thing is wrong with the screen sans those with actual manufacturing issues of course. Microsoft takes their pixel sense displays, like apple and individually calibrates them. Its why you don't complain about color on iPhones and even surface PCs.
This has 0 to do with the display, the manufacturing process etc. It's just a step that Samsung and many other don't do to their phones. They take a lot # for screens produced, get them close to accurate, preprogram the variables for the entire lot and off ya go. The update is fine because all it does is give yu extended granular control over the calibrations. Once you set the point on all, you'll be fine.
Keep in mind that even if they were individually SRGB calibrated for perfect color space and white point, someone who find them to look off because as humans our perception of color varies tremendously. I hate overblown colors yet RGB 100% dead on is weak and dead to me.
Just use your settings to make your screen right for you. That's all. Don't yell at CS, don't sit in the store waiting for their next lot of phones. They will be variations of the same display with slightly more detailed calibrations. And you'll have wasted time waiting for something you can just do yourself with some patience and correct lighting.

Funny thing about red screen and pink tint. I have my s8 plus since a week. My device came with lots of red tint, then I got an update that really helped, but still wasn't perfect. After few days my screen lost pink/red tint without adjusting anything. Of course, little pink tint on the edges exist but it's due to screen specifics.

jackdforme said:
I'm still concerned that Samsung isn't taking this time to educate people of OLED calibration. They could put this entire thing to bed with just providing more than 2 marketing crafted sentences. Not one thing is wrong with the screen sans those with actual manufacturing issues of course. Microsoft takes their pixel sense displays, like apple and individually calibrates them. Its why you don't complain about color on iPhones and even surface PCs.
This has 0 to do with the display, the manufacturing process etc. It's just a step that Samsung and many other don't do to their phones. They take a lot # for screens produced, get them close to accurate, preprogram the variables for the entire lot and off ya go. The update is fine because all it does is give yu extended granular control over the calibrations. Once you set the point on all, you'll be fine.
Keep in mind that even if they were individually SRGB calibrated for perfect color space and white point, someone who find them to look off because as humans our perception of color varies tremendously. I hate overblown colors yet RGB 100% dead on is weak and dead to me.
Just use your settings to make your screen right for you. That's all. Don't yell at CS, don't sit in the store waiting for their next lot of phones. They will be variations of the same display with slightly more detailed calibrations. And you'll have wasted time waiting for something you can just do yourself with some patience and correct lighting.
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What your saying makes a lot of sense to me, maybe you can point me in the right direction here. I have the S8+ with a pink tinted screen and even pinker edges. Fortunately mine is consistent across the screen. I have 4 other Samsung phones and the Tab S 10.5, which all have great displays (at least to me they're all great). Every one has a slightly different white balance, but they're all nice. They also can be tilted at very strong angles and only have very minor tinting of the colors. Now, my S8+ has been updated and I've been able to get the edges to look great. I'm also able to get the main screen to a really nice white. Here's the two problems I'm running into that you might be able to help me learn how to fix and finish getting my phone to the quality I've grown to love with all of my other Samsung devices. If i adjust my whites in any giving environment, say inside, it looks wonderful, but as soon as I go elsewhere, like outside, or go from incandescent light to florescent, the whites will go to either redish again, or to a green/blueish. I've never had this on any of my other Samsung devices, I mean they do change from warm to cool depending on the environment I'm using them in, but they never look redish, or green/blueish like my S8+ does, they are warm or cool. That's what I'm trying to adjust my S8+ to do. I have all the great new tools that Samsung gave us in the latest update, but for some reason, I can't get it anywhere close to my other devices and have it stay that way when changing the lighting I'm in. The second problem I'm having is that if my phone isn't held almost perfectly straight on, it takes on a pink hue again. None of my other devices do this either. Like I said, all of my Samsung devices have different white balances, but they're still enjoyable to use. The main reason I've stayed strictly with Samsung is their displays, I'm a huge fan and just can't find any displays I enjoy more than Samsung's.....until now. If you can share any advice on anything I might be able to do to fix my S8+, I'd greatly appreciate it, this phone is the best one I've ever had, and I really don't want to have to return it and risk getting a dud. The display is really important to me and if i can get it to be at least as good as the worst of my other Samsung devices, it would be awesome! Thanks in advance for any advice!

gregoryostrom said:
What your saying makes a lot of sense to me, maybe you can point me in the right direction here. I have the S8+ with a pink tinted screen and even pinker edges. Fortunately mine is consistent across the screen. I have 4 other Samsung phones and the Tab S 10.5, which all have great displays (at least to me they're all great). Every one has a slightly different white balance, but they're all nice. They also can be tilted at very strong angles and only have very minor tinting of the colors. Now, my S8+ has been updated and I've been able to get the edges to look great. I'm also able to get the main screen to a really nice white. Here's the two problems I'm running into that you might be able to help me learn how to fix and finish getting my phone to the quality I've grown to love with all of my other Samsung devices. If i adjust my whites in any giving environment, say inside, it looks wonderful, but as soon as I go elsewhere, like outside, or go from incandescent light to florescent, the whites will go to either redish again, or to a green/blueish. I've never had this on any of my other Samsung devices, I mean they do change from warm to cool depending on the environment I'm using them in, but they never look redish, or green/blueish like my S8+ does, they are warm or cool. That's what I'm trying to adjust my S8+ to do. I have all the great new tools that Samsung gave us in the latest update, but for some reason, I can't get it anywhere close to my other devices and have it stay that way when changing the lighting I'm in. The second problem I'm having is that if my phone isn't held almost perfectly straight on, it takes on a pink hue again. None of my other devices do this either. Like I said, all of my Samsung devices have different white balances, but they're still enjoyable to use. The main reason I've stayed strictly with Samsung is their displays, I'm a huge fan and just can't find any displays I enjoy more than Samsung's.....until now. If you can share any advice on anything I might be able to do to fix my S8+, I'd greatly appreciate it, this phone is the best one I've ever had, and I really don't want to have to return it and risk getting a dud. The display is really important to me and if i can get it to be at least as good as the worst of my other Samsung devices, it would be awesome! Thanks in advance for any advice!
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Now that seems like it might actually be a dud. Or try first calibration outside. This seems silly but are you using auto bright and adaptive display?

jackdforme said:
Now that seems like it might actually be a dud. Or try first calibration outside. This seems silly but are you using auto bright and adaptive display?
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Ok, I will definitely try the calibration outside. I'm not sure I've tried it outside on a bright day yet. I am using the adaptive display setting and auto brightness, all of the other modes are quite pink and unusable, actually the tint is more of a magenta. I'm fairly certain its the adaptive display mode shifting my white balance in the various environments. Hopefully Samsung will somehow fix the other modes as well. The more I use my phone, the more I realize the biggest problem is the color shift that happens at angles. Almost any movement up, down, left, or right will produce a pink tint. If i go to an even stronger angle (around 75 degrees)the tint goes away. I can also get rid of it by turning both the red and blue down all the way and set the slider fully towards cool. The pink is gone when I do this, but then everything's really blue/green. Thanks for the suggestion, I'll definitely give it a try and let you know how it works.

I've tried calibrating my display outdoors, but the pink persists. I decided to send mine back to Samsung. They said they'll repair it lol. I'll just keep sending it in until it's right. I'm at Best Buy now to have Samsung flash my firmware like the factory asked, although it's not going to fix anything. I've looked at about ten various S8 phones on display and found only 2 with the problem, one of the was borderline ok, the other was just like mine. It's my first time seeing another S8, one that doesn't have the pink tint and it pretty much about took my breath away! The display was more beautiful than I had thought it would be. I just wish Samsung would simply make this right and swap out these faulty phones, heck I'd respect them for it. Having to jump through hoops on a brand new thousand dollar phone is ridiculous. I had debated about sending it in to Samsung, wondering if I was just being too picky. After seeing what the display is supposed to look like, there's no doubt in my mind that my display/phone/software, whatever, is defective. Grrrrrr

I received an update today and it has fixed my pink/red screen.

vimto25 said:
I received an update today and it has fixed my pink/red screen.
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Are you on csc SEE ?

vimto25 said:
I received an update today and it has fixed my pink/red screen.
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Carrier?
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jackdforme said:
Carrier?
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XEU

gregoryostrom said:
I've tried calibrating my display outdoors, but the pink persists. I decided to send mine back to Samsung. They said they'll repair it lol. I'll just keep sending it in until it's right. I'm at Best Buy now to have Samsung flash my firmware like the factory asked, although it's not going to fix anything. I've looked at about ten various S8 phones on display and found only 2 with the problem, one of the was borderline ok, the other was just like mine. It's my first time seeing another S8, one that doesn't have the pink tint and it pretty much about took my breath away! The display was more beautiful than I had thought it would be. I just wish Samsung would simply make this right and swap out these faulty phones, heck I'd respect them for it. Having to jump through hoops on a brand new thousand dollar phone is ridiculous. I had debated about sending it in to Samsung, wondering if I was just being too picky. After seeing what the display is supposed to look like, there's no doubt in my mind that my display/phone/software, whatever, is defective. Grrrrrr
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There is no chance I'd allow Samsung to "repair" my phone. This thing is brand new. You make them get you a BRAND NEW device out of a box you open in wherever you purchased it. Then you move forward in the store and check that display and all other fun things. Once satisfied, buy that unit. Why ever take a repair on something less than 1 month old. Have fun selling my OG unit as a refurb Sammy!