please please help me, Please!!! - Nexus S Q&A, Help & Troubleshooting

I am now on Nexus #4, serious issues with first 3. So #4 looks totally different. The colors are washed out and the UI seems weird. Such as when hitting the bottom of s scrollable screen, the yellow highlights aren't smooth but sorta jagged at the top. The icons at the top of the display (wifi icon, 4g icon, etc) are green. I'm almost positive the first 3 had white highlight not green. The stock nexus wallpaper also seems a bit weird up in yhr right corner. I'm running 2.3.4 but I'm almost certain so were the others since they were all purchased with s week. Please leave me some feedback guys, I'm begging ya. I can't see myself walking into the store to exchangeyet again. Oh and the keyboard is now two tones of grey which again I never noticed on the first 3. The actual letter keys are lighter grey than the function keys.

MBeattie said:
I am now on Nexus #4, serious issues with first 3. So #4 looks totally different. The colors are washed out and the UI seems weird. Such as when hitting the bottom of s scrollable screen, the yellow highlights aren't smooth but sorta jagged at the top. The icons at the top of the display (wifi icon, 4g icon, etc) are green. I'm almost positive the first 3 had white highlight not green. The stock nexus wallpaper also seems a bit weird up in yhr right corner. I'm running 2.3.4 but I'm almost certain so were the others since they were all purchased with s week. Please leave me some feedback guys, I'm begging ya. I can't see myself walking into the store to exchangeyet again. Oh and the keyboard is now two tones of grey which again I never noticed on the first 3. The actual letter keys are lighter grey than the function keys.
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Well Which carrier? start there...did you root it..have u added a rom??
ALSO my NEXUS HAS GIVEN ME SERIOUS PROBLEMS.. WHICH makes my phone not functional. my problem is that the DATA connectivity has lost completely can brows or any simple thing that requires data.. tried numerous things, such as updating my profile which Fails, PRL, which fails, Every ## method i can think of. I also tried going back to stock VIA ADB... still no data, its as if i had a bad activation...AND SPRINT TECH are totally of no use..they cant even realize that the # methods are different..I am wondering if i need to enter anything in the settings??searched and searched google and i just think that the support on the device is so poor that google almost fails to recognize the problems in actual writing...Now im stuck wondering if i should go back to my EVO again!!!

I'm on sprint too and also wondering if I want me evo back. I do like the phone though and pure Google is awesome. I'm nit one of those people who just looks to break balls and get return after return simply because I'm able to. I've also had to purchase a new $30 zagg with each exchange so I'm out an additional $120. I can't imagine walking back into the store for my 5th nexus. They also said after 3 there not allowed to do exchanges for the same device, its time to get into a new one. I have read all the issues that the last couple of updates has brought to the color profile of the Nexus but I'm pretty sure the others were all on the same software. Can anyone confirm when 2.3.4 rolled out ota?

The icons at the top of the display (wifi icon, 4g icon, etc) are green. I'm almost positive the first 3 had white highlight not green.
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They've always been green when you have a signal ... white while you are acquiring a signal.
"Oh and the keyboard is now two tones of grey which again I never noticed on the first 3. The actual letter keys are lighter grey than the function keys."
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Yep, always been this way. You probably didn't notice because of the incorrect colour space ...
"The colors are washed out"
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If you've read the forums you'll know this is a divisive point: some think the over-saturated purple-heavy colour space used prior to 2.3 is better looking, and some think that the correct colour space is, of course, correct. You make your own mind up. Read the other threads on the topic.

OK so after a bit more time with the phone here's what I'm finding.
I can't remember what software version the first batch of nexus units had but this one is running 2.3.4. I've read that one if the updates has totally screwed up the colors on the Nexus S but this seems to have been one of the updates the TMO version got, I think the ns4g shipped with 2.3.4. Still need someone to confirm this because if my first 3 were running earlier software then its possible that's why this one looks very different. It doesn't seem to be s faulty display because its really only the UI that's affected. Photos sbd such do not look washed out. When outside the deep dark blacks and vibrant colors come back, head indoors and the washed out display is very noticeable. Could this be an issue with the auto brightness?? I could really use some help here guys, especially if someone knows for sure if yhr Sprint version has been updated to 2.3.4 or if it shipped with 2.3.5. Thanks

Most of your questions are found by Googling or searching in the forums, but ill tell you what I know.
The green means that you are synced. White means that you are connected to internet but you're not synced ie you get no Google services. Gtalk, email, etc etc. You want it to be green.
As mentioned above, the washed out colors are from 2.3.3 and on. I think they changed the colors a little bit in 2.3.4 but they will still look "washed out" to someone who came straight off 2.3.2 and before.
Also, the washed out was not tmo specific. It was changed in the 2.3.3 and 2.3.4 OS which means that anyone with those versions will see this. Nexus s is a pure Google phone so the updates are all the same, not network specific.
If being in the sun makes the screen brighter or changes how your screen looks, then yes, that is the auto brightness trying to save you battery life. It does the same to me too. It's annoying I know because sometimes on cloudy days it doesn't brighten all the way but I still can't see the screen as clearly. You can change the brightness of the screen though.
Hope this helps.
Sent from my Nexus S using XDA App

I've also had to purchase a new $30 zagg with each exchange so I'm out an additional $120.
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Zaggs have a lifetime warranty and even if you have to return your phone, take the Zagg off first and then go to Zagg.com and go to support and get a replacement. They will charge you shipping($3 I think) and as long as you send the old one back in within 60 days you will incur no more charges. Returning your phone is one of the options covered under their lifetime warranty.

Related

Mytouch4G screen color washed out and too bright.

Does anybody else notice that the screen colors on the MT4G are a little too high, its like the colors are too bright. I know that I can turn the brightness down, but right now I just have it set to automatic and I like that and I don't want to have to change that.
Does anyone know how to change the contrast on the MT4G? I just want to saturate the colors a little more. Anyone?
plugged_in_now said:
Does anybody else notice that the screen colors on the MT4G are a little too high, its like the colors are too bright. I know that I can turn the brightness down, but right now I just have it set to automatic and I like that and I don't want to have to change that.
Does anyone know how to change the contrast on the MT4G? I just want to saturate the colors a little more. Anyone?
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You can't do this on any android phone, rooted or not. Could you take a picture or maybe tell tmobile your problem, it might be an actual lcd problem.
Yeah I thought that I was the only one. Especially on this site when you view it from your mobile browser, the brown XDA heading is too bright and faded
I noticed it when I got my wife a MT4g. On her phone the colors are slightly more saturated and the blacks are slightly darker also. It is kinda bothering me now.
wanna see something crazy look at your phne for a minute and then look your computer the screen looks blue lol iyts true my mytouch colors are bright or must be my eyes
jesemalave1 said:
wanna see something crazy look at your phne for a minute and then look your computer the screen looks blue lol iyts true my mytouch colors are bright or must be my eyes
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Maybe its related to the screen being used in the phone.
Sent from my T-Mobile G1/ 3G Slide using XDA App
Im going to the tmo store tommorow hopefully they can help. They will probably look at me crazy.
Sent from my HTC Glacier using XDA App
My wife is experienceing this as well. She went to look for the night time bedside clock app and found when the app turned the brightness down to 6 the entire screen went black, but at a brightness level of 7 the screen was dim, but still brighter than I would expect.
She commented on her Vibrant when the brightness was turned down it would go all the way down and have a black background, not a washed out dim gray background.
Hopefully there will be a fix coming.
I posted elsewhere that the screen, while obviously not as good as the Vibrant's, seemed to be just as good as that of the Nexus, Incredible, Eris, etc.
Well, I stand corrected. After reading your post, I downloaded 'Night Watch', and compared the look to that of my wife's Nexus. The Nexus does indeed appear to have a black background at 39% brightness, with vibrant green (color I chose) numbers. The MT4G appears more grey-ish, with less vibrant green numbers. Even when I reduced the brightness by another 5%, the MT4G was still grey-ish.
Now, I'm not sure if this is the screen hardware itself, or something in the contrast settings of the phone. It did bum me out a little, as I've been a pretty staunch supporter of this phone since I got it.
The dilemma is,
Do I decide to go back to a Vibrant for a nicer screen, but much fewer options? (not much chance of that)
Look to find another Nexus; and tak ea step back in terms of processor speed, ram, features, et.c (with the exception of the color trackball, which Nexus lords over ever other phone)
Wait until something better comes out; as there are no other android phones comparable to this one in terms of features, available by T-mo right now? (Wait? Really? Arggh!)
All in all, I'm very happy with this device. And maybe I'm just knee-jerking. But, in truth, it does bother me somewhat. Thoughts?
Kienz said:
I posted elsewhere that the screen, while obviously not as good as the Vibrant's, seemed to be just as good as that of the Nexus, Incredible, Eris, etc.
Well, I stand corrected. After reading your post, I downloaded 'Night Watch', and compared the look to that of my wife's Nexus. The Nexus does indeed appear to have a black background at 39% brightness, with vibrant green (color I chose) numbers. The MT4G appears more grey-ish, with less vibrant green numbers. Even when I reduced the brightness by another 5%, the MT4G was still grey-ish.
Now, I'm not sure if this is the screen hardware itself, or something in the contrast settings of the phone. It did bum me out a little, as I've been a pretty staunch supporter of this phone since I got it.
The dilemma is,
Do I decide to go back to a Vibrant for a nicer screen, but much fewer options? (not much chance of that)
Look to find another Nexus; and tak ea step back in terms of processor speed, ram, features, et.c (with the exception of the color trackball, which Nexus lords over ever other phone)
Wait until something better comes out; as there are no other android phones comparable to this one in terms of features, available by T-mo right now? (Wait? Really? Arggh!)
All in all, I'm very happy with this device. And maybe I'm just knee-jerking. But, in truth, it does bother me somewhat. Thoughts?
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I know exactly what you mean, the blacks look grey and the reds look pink.
I think there is something wrong with the contrast balance in the software somehow, because it does seem like a nice screen, but those are just my thoughts.
I sincerely hope that this is the case. If so, perhaps some tweaking can be done in the settings, mch like, but nothng at all like, the registry settings change in WinMo phone, wherein the colors/contrast could be adjusted by assigning different numbers.
I realize that there is a huge difference between android and WinMo registry tweaks. But it's hard to believe they would simply included an inferior screen to go along with so many other hardware improvements.
its not an amoled display guys, it's never going to be completely black or have as high a contrast ratio as the nexus or vibrant.
Yeah, I know what kind of screen it is, and I know how others look in comparison, my point is though, my Mytouch3G had better colors. It just seems like something could be done via software.
Sent from my HTC Glacier using XDA App
It has only been out a couple of weeks, I would give it some time and everyone complain a little to T-Mobile and hopefully they can add it to a future OTA update.
I only had the MT4G for a night before returning it for a replacement (which is still in the mail), but I agree: The screen looked very washed out. It was so bad that I am now considering keeping my Vibrant.
I am not asking for SuperAMOLED-like quality, but something average would be nice... not low quality crap.
I'm starting to think there's production issues. The very first 2 units I saw had the washed out look. I saw one today that seemed fine. I went thru the menus and changed the backgrounds. Everything seemed much better on this one.
I wish I could compare them side by side, but these were in 2 different stores.
Thoughts?
Sent from my HTC HD2 using XDA App
I had been weary about the screen ever since I got mine last Wednesday. From reading reviews talking about how great the screen looked, and then mine was kinda... blah. First words in my mind when I turned it on was how washed out some of the colors looked.
I took mine back to T-Mobile tonight and swapped it out for a new and I have to say that there's a huge difference. Some of the colors are still a little off, but it looks like it's the app's icon and not the screen itself. Compare the newest YouTube app's red to the TasKiller's red, for instance.
Now to wait on the OTA so I can re-root this thing and clean it off.
I wish I had something to compare mine to. I went to the store, thinking I would compare mine to one of theirs. But it was a bust; as the screen looked exactly the same. So either mine is as good as the replacement you got, but just pales in comparison to the Nexus. Or it's washed out, the one in the store is washed out, and I'm still at square one. Unfortunately, there's no way for me to tell.
I took my MT4G back after running the Asphalt demo next to an Epic and Droid X. The colors were totally faded out and missing details seen on the other devices. The Epic is over-saturated and the X seems to split the difference, not to mention the size is awesome.
Hmm...
Well, being with T-mo, neither of those other two is an option for me. But, I'm thinking about it, and I'm starting to think our phones only seem to pale in comparison.
What I mean is, side by side, yes, they seem to be less-than-stellar. But when used on their own, they seem to be pretty alright... though obviously not as good as what our minds recall the others being.
If you look at a 60hz 1080p tv side by side with a 120hz edge-lit LED tv, yes, the original would look tame. But that's not to say that it doesn't look great on it's own.

G2x LCD Backlight bleed issue, pretty bad [pic]

Looks like this is going to be a larger issue than I thought. Major Manufacturer defect it sounds like. Engadget mentioned it on test unit.
Android 2.2 has a white notification bar so people don't and wont notice it, but boot screen, games, or video's with black it is noticeable and is NOT acceptable. Android 2.3 black notification bar you'd see it every time you look at phone.
I just got my brand new G2x today, and noticed this in the first 10 seconds. I'll be getting it replaced asap. Sadly can't do in store replacement cuz ordered online, different systems. So I have to wait for another to come in the mail.
http://yfrog.com/h4ey8fmj
This is during a video, that is WAY to much, it is also on the bottom of same side, but not as bad. So for those that cant tell, both right and left of the top of the phone has bleeding
MyTouch4G left, and the G2x with bleed on right!
Not good at all.
I have this problem as well, hopefully the replacement unit doesn't have the same issue :/
I have the same problem. Replacement units plus brick and mortar launch I smell backordered
Called store and store purchases can be replaced, but if you bought online then you must go through online for the new one. I might just go buy one in store tomorrow, and return my online purchase. lol.
Instead of waiting for a replacement to come in the mail.. this is BS though, they had plenty of time to check for these sort of things.
Both right and left have it when in portrait. So holding the phone for daily use, you can't see it, but on the top, both sides have pretty bad bleeding, the left (not in picture) is not as bad, but very close. overall this is terrible to see happening on such an amazing device. All the excitement I had coming home to open this, went to **** within 10 seconds when I saw that on boot screen.
uhhh.
Update, I can't even adjust my screen brightness, the option is greyed out on my phone. Anyone else with that problem?
Here is another shot using the app called DRAW!, screen goes black and you can draw on it, check out the difference.
MyTouch 4G on left, G2x on right. lol.
xguntherc said:
Update, I can't even adjust my screen brightness, the option is greyed out on my phone. Anyone else with that problem?
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That happened on mine when I skipped the setup wizard (hit "Exit") during the first bootup.
This is not good...
Calling T-Mobile about this **** tomorrow..... vibrant problems to sgs4g problems now this!?
Sent from my LG-P999 using XDA App
Try exchanging it.
A little part of me died when i saw this issue... I am going in the store early tomorrow... guess i have to take a hoodie to create a dark environment and check for bleeding... did this happen right away like out of the box or after a few reboots and such?
I have a SLIGHT backlight bleed (not really noticeable) on the top left and even less on the bottom left - however, this doesn't affect the usability of the phone and I think you're just picking things to slam the G2x on. NO PHONE IS EVER PERFECT! Get over your nitpicking and move on or go to another phone - pretty much guaranteed that whatever replacement you get is going to have the same issues. End of story. Deal with it and move on (it only really affects blacks anyway) or go to another phone.
EtherealRemnant said:
I have a SLIGHT backlight bleed (not really noticeable) on the top left and even less on the bottom left - however, this doesn't affect the usability of the phone and I think you're just picking things to slam the G2x on. NO PHONE IS EVER PERFECT! Get over your nitpicking and move on or go to another phone - pretty much guaranteed that whatever replacement you get is going to have the same issues. End of story. Deal with it and move on (it only really affects blacks anyway) or go to another phone.
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Or just wait for the SGS2 which might have an unlocked boot loader but will never get source when CM8 w/ 2.4 comes out and it's a whirlwind of hating samsung like w/ my sgs vibrant........i'll stick w/ LG maybe they will release source much faster idk, i think i can deal w/ backlighting bleeding as long as it's minimal and it's not insane yuck....i doubt it will be...will see...
pychobj2001 said:
Or just wait for the SGS2 which might have an unlocked boot loader but will never get source when CM8 w/ 2.4 comes out and it's a whirlwind of hating samsung like w/ my sgs vibrant........i'll stick w/ LG maybe they will release source much faster idk, i think i can deal w/ backlighting bleeding as long as it's minimal and it's not insane yuck....i doubt it will be...will see...
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What people don't understand is that EVERY LCD WILL HAVE BACKBLEED. Its just part of the process. But compare a Captivate with SAMOLED side by side with the G2x and you'll quickly notice that the colors on the G2x are much more realistic than the Captivate/SGS and on top of that, SAMOLED integrates a pentile matrix display which essentially cuts the actually visible resolution in half in comparison to the IPS-LCD that the G2x utilizes. I can actually see the pixels on my Captivate - I can NOT see them on my G2x because it uses an LCD. I'm quite happy with my G2x so far - hell my roommate was playing NFS for 2 hours and my battery went down 20% - my Cap can't even run the same APK (I rooted and installed it on the Cap - frame rate was abysmal - everyone says the PowerVR 540 is a better chip than the nVidia but the fact of the matter is that nVidia has a lot of hold in the industry due to their desktop presence and that makes a huge dent in the other chips - nVidia chips are easier to program for and as time goes on (Ice Cream for example), only then will the full power of these chips actually come to light.
EtherealRemnant said:
What people don't understand is that EVERY LCD WILL HAVE BACKBLEED. Its just part of the process. But compare a Captivate with SAMOLED side by side with the G2x and you'll quickly notice that the colors on the G2x are much more realistic than the Captivate/SGS and on top of that, SAMOLED integrates a pentile matrix display which essentially cuts the actually visible resolution in half in comparison to the IPS-LCD that the G2x utilizes. I can actually see the pixels on my Captivate - I can NOT see them on my G2x because it uses an LCD. I'm quite happy with my G2x so far - hell my roommate was playing NFS for 2 hours and my battery went down 20% - my Cap can't even run the same APK (I rooted and installed it on the Cap - frame rate was abysmal - everyone says the PowerVR 540 is a better chip than the nVidia but the fact of the matter is that nVidia has a lot of hold in the industry due to their desktop presence and that makes a huge dent in the other chips - nVidia chips are easier to program for and as time goes on (Ice Cream for example), only then will the full power of these chips actually come to light.
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My HD7 has absolutely no bleed and it's an LCD...
Screen flickering???
Ok, as a fellow early adopter, I too have the LCD bleeding problem. However, I'm noticing another problem. I put the screen to "automatic brightness" mode, which causes it to flicker. I understand that different lighting changes the brightness, but not like this. The screen goes light to dark and back again several times in the same light at the same angle. I'm thinking maybe it could be an issue with just my phone. Anyone else?
sikkboy626 said:
Ok, as a fellow early adopter, I too have the LCD bleeding problem. However, I'm noticing another problem. I put the screen to "automatic brightness" mode, which causes it to flicker. I understand that different lighting changes the brightness, but not like this. The screen goes light to dark and back again several times in the same light at the same angle. I'm thinking maybe it could be an issue with just my phone. Anyone else?
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My Nexus always did this as well. I think this is more a problem with Android and adjusting the brightness too frequently based on small changes in light as opposed to looking for averages over a minute or so.
Luckily CyanogenMod 7 has incorporated several manual adjustments to how often this sensor changes your backlight and it makes a huge difference. Prior to that, I always just used manual backlight adjustment because it is pretty annoying.
I'm not nitpicking.. lol I can't believe people see that and think it is acceptable. you will see that everytime you look at the phone with Android 2.3 or any black bar mod..
I've heard from many that had this issue, and MANY that have zero bleed, so I will be replacing it to see if it is any better.
sikkboy626 said:
Ok, as a fellow early adopter, I too have the LCD bleeding problem. However, I'm noticing another problem. I put the screen to "automatic brightness" mode, which causes it to flicker. I understand that different lighting changes the brightness, but not like this. The screen goes light to dark and back again several times in the same light at the same angle. I'm thinking maybe it could be an issue with just my phone. Anyone else?
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I would just use manual brightness anyway. Not a lot of people know this but keeping your screen brightness set to automatic will drain your battery faster than running it at full brightness. It's been tested on multiple Android devices.
Also have the bleed issue, has anyone heard if LG or Tmo have acknowledged the problem?

T-Mobile S7 Edge Manufacturer Physical Defects/Aberrant Quality Thread

List any and all obvious or apparent physical defects that your phone may have or develop. Please list the date of build/construction, and manufacturing location if possible. Hopefully there won't be any to talk about on a large scale! But we all know quality control can be hit or miss in industry mass production these days.
No physical issues, my screen color shifts pretty bad - normally white, it will give a pink or blue hue on occasion. It's very noticeable. Also, my wifi doesn't work 75% of the time. Really frustrating.
entropism said:
No physical issues, my screen color shifts pretty bad - normally white, it will give a pink or blue hue on occasion. It's very noticeable. Also, my wifi doesn't work 75% of the time. Really frustrating.
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Maybe it shifts because of adaptive display settings. Maybe try the standard setting that doesn't shift in colors
Sent from my SM-G935T using Tapatalk
Two dead/stuck pixels on mine, sent back. Will buy another in release day.
Sending mine back Monday when my new one arrives. Some sort of particle on the rear camera lens under the glass.
Sent from my SM-G935T using Tapatalk
In store purchase today at t-mobile. 1 gold in good shape, 1 silver with stuck pixel.
Pre ordered,received on March 2nd, not a damn thing wrong.
Just got my silver replaced no dead pixel but on the back inside the glass there are small white dots spead out everywhere maybe 9 total all over. I'll try to upload photo but would you guys consider that enough to exchange?
So I went to a different store to try to exchange and they said no has to be thru warranty exchange. Im like even if phone brand new I just got is defective they said yes. I'm heading back to the original store now to ask.
No issue here!! Usually my Samsung devices have a pink hue but this is perfect! I have the black version
Nothing physically wrong with mine, but have noticed the WiFi and 4G icon displaying at the same time, when they should not.
v8dreaming said:
Nothing physically wrong with mine, but have noticed the WiFi and 4G icon displaying at the same time, when they should not.
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the phone has a function where it actually uses both at the same time, to speed up the download even further.
you can disable that from >Settings > More Connection Settings > Download Booster.
If im not mistaken
johnnyboyya said:
the phone has a function where it actually uses both at the same time, to speed up the download even further.
you can disable that from >Settings > More Connection Settings > Download Booster.
If im not mistaken
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It's set to off, and I've never turned it on.
v8dreaming said:
It's set to off, and I've never turned it on.
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It will still occasionally display both, I've seen that for years with T-Mo phones.
Mine had a dead zone right in the middle of the screen T-Mobile branded GS7 edge in Silver.
You might check your router, my router has a problem,the speed of the Internet fluctuate like crazy, sometimes the phone shows both icons,sometimes don't, but when I connect to another router it only shows the WiFi icon
So far, perfect. I am extremely happy. I also have an s6 edge, I returned twice through warranty, and all of them have visible UV glue on the panel in sunlight. I was super worried that the s7 edge would have the same issue, but luckily not.
Very happy with quality, everything working as it should.
Sent mine back..twice
1st was because the power key went out. Which came back after hard reset but still a sign none the less.
2nd scuffed screen, out of the box.
Going for #3 only because it's worth it. Normally I would if cancelled by #1
Mine has a weird dead area right next to the home bottom , what's the best way to replace it without effecting the BOGO offer ?
So my replacement has a defect as well BEFORE PUTTING YOUR PHONE IN WATER MAKE SURE YOUR SIM CARD TRAY IS COMPLETELY FLUSH WITH NO VISIBLE GAPS. This is the problem with my second one let's hope 3 is a charm.
Sent from my SM-G935T using Tapatalk

S8+ AMOLED Display Quality (Red Tint Issue) - worse as previous Samsung devices

Hello fellow XDA members,
In the past I started some threads regarding Samsung AMOLED display quality, especially for the Note devices.
Please see here if you are interessted:
https://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
https://forum.xda-developers.com/showthread.php?t=2463786
Now, with the S8+ (and the S8, the problem is the same), even the media recognized the display problems, known as "red tint", just google for it!
Samsung tells the people that this is due to wrong settings, and/or the adaptive display setting turned on! THIS IS NOT THE CASE!!!
I got 2 pieces of S8+ today, and both displays are not OK. One screen has the red tint issue, but only on the upper half of the screen.
The other device has no red tint, but is generally darker and looks more "washed out" and has a slight yellow tint.
So again the display lottery is back, it is only "luck of the draw" if you get a decent screen or not!!!
If you do not believe me just compare a few devices beneath each other with the exact same display settings. Turn adaptive display off, then go into the dialer and type *#0*#, with this you ensure the brightness settings are the same and you have the same sceen content on both devices. You will notice that every single device has a different screen quality (tint, evenness, ...)
What do you say? Acceptable or not?
With all of us over at the tmobile shipping thread we've been waiting and crying and hoping that we get our devices early....and then when we finally got our devices ****ty things like red tint leaves a sour taste in our mouths..sad really, samsung already made this device feel rushed with all the Bixby and fingerprint scanner awkward positioning and what did we do after the note 7 debacle? We forgave these fools...and now this?....i do feel bad for those that actually paid full retail price for these expensive devices and to unbox and realize the screen is pink...that right there is not how to say forgive us for our mistakes instead a huge f u to all the customers who were unlucky enough to get such a horrible display color....but I will say I won the lottery because out of the box my s8plus came out nice no red pinkish tint whites are white...but why am I still pissed? Because my note 4 was the same whites were white and then after a year or so my eyes were fixed on a strange color that was taking up half of the screen that came out of nowhere...so yes I will be forever paranoid with sammys displays now....if my s8plus came in like that I don't think I would've came back....but then again I'm here lol
Settle down guys, this will likely be fixed with a future fw given the attention its gotten, this is pretty simple for samsung to fix actually, all samsung needs to do is what video games have been doing for years; offer the user an option to calibrate based a sample image. Once thats in, the presets can be established based off of those generated values from the user selection.
It seems like they will indeed need to implement a fix of this sorts, because it does seem the displays hue varys from device to device.
Anyways, for the most part, I hardly notice it and it seems even, and the more I look at it, the more i can't make sense out of it? Seems to play tricks on my eyes... lol.
Beautiful phone and display though!
cantenna said:
Settle down guys, this will likely be fixed with a future fw given the attention its gotten, this is pretty simple for samsung to fix actually, all samsung needs to do is what video games have been doing for years, offer the user an option to calibrate based on a sample image provided, once thats in the presets can be established based off of those generated values.
It seems they will need to implement thia because the displays vary so from device to device.
Anyways, for the most part, I hardly notice it, it seems even, and the more look at it the more i can make sense out of it, seems to llay tricks on my eyes, lol.
Beautiful phone and display though!
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Click to collapse
This is a hardware problem, a real software fix IS NOT POSSIBLE!!!
Samsung can only try to cammo the problem with increasing the range of the color-sliders in the display settings, so that you can turn down red more then now. But this wont fix that the red tint is NOT EVEN ACROSS THE DISPLAY!!
What else proves that this is a hardware error is that if you put 5 devices next to each other (with the exact same settings), each of them will look different in regard to screen quality! Believe me, I know what I'm talking about, see my previous threads regarding that!
I agree that it should be even otherwise you may have a hardware problem but my concern is your criticism has more to do with amoled in gerneral and what we are observing is a consequence of the tech used. Samsung is also pushing the boundries here too with the display tech so the norms for amoled to compare to may not even apply anymore. And your comment to my comment regarding masking the problem, there is a reason why every display on the planet has picture settings.. right? No 2 displays are exactly the same...
I just went through the crap with my Surface Pro 4 too, trust me, they are a good example of no 2 displays alike, must have went though at least 11 Surface Pro 4 on my mission for perfection display and I had to give up in the end because truth is, its still an awesome device!
that happens when you get the early batches of s8+
h4ck3r69 said:
that happens when you get the early batches of s8+
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Click to collapse
Absolutely unacceptable reasoning. They shouldn't be putting out a product if the "early batches" are DEFECTIVE
Obviously it's a QC problem, which they seem to have some fairly big issues with, over and over.. They will lose customer faith if they keep doing this ****
ingenious247 said:
Absolutely unacceptable reasoning. They shouldn't be putting out a product if the "early batches" are DEFECTIVE
Obviously it's a QC problem, which they seem to have some fairly big issues with, over and over.. They will lose customer faith if they keep doing this ****
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Click to collapse
Perhaps but then again why did you buy a phone from samsung in the first place?.....
I was in the Samsung store yesterday for the launch party. They had 3 S8+ on display next to eachother. Each was running the exact same retail mode, showing the exact same content at the exact same time.
One display was white, one was red hued, and one was pee yellow.
(No, it wasn't display calibration settings, I checked).
There are definitely quality control issues.
GibMcFragger said:
I was in the Samsung store yesterday for the launch party. They had 3 S8+ on display next to eachother. Each was running the exact same retail mode, showing the exact same content at the exact same time.
One display was white, one was red hued, and one was pee yellow.
(No, it wasn't display calibration settings, I checked).
There are definitely quality control issues.
Click to expand...
Click to collapse
And which of the 3 do you have?
I noticed a slight pinkish tint when the shipping screen protector was on, but looks ok without it.
Something slightly different this year is there seems to be a pink tinge on all four sides of the display (top, bottom, left and right). It's a very consistent along the sides of the screen and very noticeable, a few people here have also noticed it: https://forum.xda-developers.com/galaxy-s8/help/red-tint-screen-t3592335
So it's not just another pink/yellow/blue/green spotty tinge problem, theres now uniformity with the example i've provided.
I've got the S8+ and the screen is not red at all. The left and right edges if anything have a slight blueish tone to them but I believe this to be the effect of the screen curving to the sides distorting the colour (Colour shift?).
Unless you have bought one and have the problem with it, you have no right to complain.
cantenna said:
And which of the 3 do you have?
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Click to collapse
Mine had a very slight pink tinge when I got it, at the very top and bottom (maybe half the status bar thickness), and it's since gone way.
The over all display color was a little too warm for my liking, so I knocked the red slider down to half, and now it's fine.
Got me and the wife one yesterday from At&t. No red tint and best phone yet. I love it.
My display is freaking beautiful and I love the fingerprint location. I never had any trouble. My finger finds it very naturally
Sent from my SM-G955U using Tapatalk
TML1504 said:
Hello fellow XDA members,
In the past I started some threads regarding Samsung AMOLED display quality, especially for the Note devices.
Please see here if you are interessted:
https://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
https://forum.xda-developers.com/showthread.php?t=2463786
Now, with the S8+ (and the S8, the problem is the same), even the media recognized the display problems, known as "red tint", just google for it!
Samsung tells the people that this is due to wrong settings, and/or the adaptive display setting turned on! THIS IS NOT THE CASE!!!
I got 2 pieces of S8+ today, and both displays are not OK. One screen has the red tint issue, but only on the upper half of the screen.
The other device has no red tint, but is generally darker and looks more "washed out" and has a slight yellow tint.
So again the display lottery is back, it is only "luck of the draw" if you get a decent screen or not!!!
If you do not believe me just compare a few devices beneath each other with the exact same display settings. Turn adaptive display off, then go into the dialer and type *#0*#, with this you ensure the brightness settings are the same and you have the same sceen content on both devices. You will notice that every single device has a different screen quality (tint, evenness, ...)
What do you say? Acceptable or not?
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Click to collapse
=======
im not tying to be a jerk but just curious what happens when you cycle the --blue light filter-- button in the pull down menu with the wifi, Airplane mode ect.
reason i ask my displays is perfect but with the blue light filter on which is to reduce eyestrain ..then the display is very red
Really did not know they had this till i play around with it
Jonathan-H said:
I've got the S8+ and the screen is not red at all. The left and right edges if anything have a slight blueish tone to them but I believe this to be the effect of the screen curving to the sides distorting the colour (Colour shift?).
Unless you have bought one and have the problem with it, you have no right to complain.
Click to expand...
Click to collapse
I have an S8+ as per my posts in the other thread, so I have a right to complain.
Firstly, it could well be fixed by software, even if its uneven, HTC had issues with the camera doing this a number of years ago (big red spot in all pictures). It was fixed with software
Secondly, it might disappear with time. AMOLED, OLED and other self lighting technologies (like Plasma in TVs) have a bed in time, where some colour ranges need to burn in. I would suggest a full red screen using a screen tester app for a few hours, to see if it beds in the red.
Guys, I would like to take this device, there is a possibility of having a faded display?

The pink screen

So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
Sent from my SM-G955U using Tapatalk
mopar said:
So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
Click to expand...
Click to collapse
Red screen*
When I got this phone in my opinion it was clear whit but tgen when I tried reducing the red colour it became even more clearer, I don't know it's probably I didn't pay attention to the colour when I got this phone...
In my opinion the blue light filter messes up the display although I know this isn't the case..
I got a replacement new phone as I cracked the screen on my first one, and my new one, if anything is slightly cooler / bluer than I usually like, no red / pink issues I can see. My last one was ever so slightly reddish even with red slider down.
for me it is fixed after:
- specific sw update
- set adaptive display
- set display tone to cooler option (-1 or -2 from the slide bar in display settings)
Out of the box mine is fine. I swapped my first one that had a pinkish display even when red turned all the way down.
mopar said:
So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
if i understand your question right then yes, there are devices without the ted tint issue!
I went into 4 shops and looked at 8 phones and everyone of them had the red /pink issue only 1 could you turn down red to reduce it in adaptive settings when it became blue/green white and all were red In photo and cinema settings
I bought my s8+ ten days ago, after two days I changed it because of pink borders... Before change, I powered on two new s8+, one were all red (not only borders), the other one was nearly perfect... But I had to choose another color (orchid gray) instead of my first black phone... It's a shame that we have to choose the phone from the color of display and not from the color of the phone...
Inviato dal mio SM-G955F utilizzando Tapatalk
My screen is pretty noticeably green-tinted, but it somehow gets corrected when sliding the cool / warm slider all the way to the right, making the display more warm. Even though the issue is too much green, making the display warmer seems to fix it somehow. I know that the issue is green, because sliding down the green slider under advanced options fixes it, while sliding down the blue or red one just makes it worse
And pro tip, you can combine the cool / warm slider with the advanced options RGB sliders, if the warm / cool slider isn't enough on its own. Perfect mix for me is the cool / warm slider all the way to the right, and green slider decreased by 1-2. You could fix a bright red display with the combination of the general slider and the RGB sliders
I'm still concerned that Samsung isn't taking this time to educate people of OLED calibration. They could put this entire thing to bed with just providing more than 2 marketing crafted sentences. Not one thing is wrong with the screen sans those with actual manufacturing issues of course. Microsoft takes their pixel sense displays, like apple and individually calibrates them. Its why you don't complain about color on iPhones and even surface PCs.
This has 0 to do with the display, the manufacturing process etc. It's just a step that Samsung and many other don't do to their phones. They take a lot # for screens produced, get them close to accurate, preprogram the variables for the entire lot and off ya go. The update is fine because all it does is give yu extended granular control over the calibrations. Once you set the point on all, you'll be fine.
Keep in mind that even if they were individually SRGB calibrated for perfect color space and white point, someone who find them to look off because as humans our perception of color varies tremendously. I hate overblown colors yet RGB 100% dead on is weak and dead to me.
Just use your settings to make your screen right for you. That's all. Don't yell at CS, don't sit in the store waiting for their next lot of phones. They will be variations of the same display with slightly more detailed calibrations. And you'll have wasted time waiting for something you can just do yourself with some patience and correct lighting.
Funny thing about red screen and pink tint. I have my s8 plus since a week. My device came with lots of red tint, then I got an update that really helped, but still wasn't perfect. After few days my screen lost pink/red tint without adjusting anything. Of course, little pink tint on the edges exist but it's due to screen specifics.
jackdforme said:
I'm still concerned that Samsung isn't taking this time to educate people of OLED calibration. They could put this entire thing to bed with just providing more than 2 marketing crafted sentences. Not one thing is wrong with the screen sans those with actual manufacturing issues of course. Microsoft takes their pixel sense displays, like apple and individually calibrates them. Its why you don't complain about color on iPhones and even surface PCs.
This has 0 to do with the display, the manufacturing process etc. It's just a step that Samsung and many other don't do to their phones. They take a lot # for screens produced, get them close to accurate, preprogram the variables for the entire lot and off ya go. The update is fine because all it does is give yu extended granular control over the calibrations. Once you set the point on all, you'll be fine.
Keep in mind that even if they were individually SRGB calibrated for perfect color space and white point, someone who find them to look off because as humans our perception of color varies tremendously. I hate overblown colors yet RGB 100% dead on is weak and dead to me.
Just use your settings to make your screen right for you. That's all. Don't yell at CS, don't sit in the store waiting for their next lot of phones. They will be variations of the same display with slightly more detailed calibrations. And you'll have wasted time waiting for something you can just do yourself with some patience and correct lighting.
Click to expand...
Click to collapse
What your saying makes a lot of sense to me, maybe you can point me in the right direction here. I have the S8+ with a pink tinted screen and even pinker edges. Fortunately mine is consistent across the screen. I have 4 other Samsung phones and the Tab S 10.5, which all have great displays (at least to me they're all great). Every one has a slightly different white balance, but they're all nice. They also can be tilted at very strong angles and only have very minor tinting of the colors. Now, my S8+ has been updated and I've been able to get the edges to look great. I'm also able to get the main screen to a really nice white. Here's the two problems I'm running into that you might be able to help me learn how to fix and finish getting my phone to the quality I've grown to love with all of my other Samsung devices. If i adjust my whites in any giving environment, say inside, it looks wonderful, but as soon as I go elsewhere, like outside, or go from incandescent light to florescent, the whites will go to either redish again, or to a green/blueish. I've never had this on any of my other Samsung devices, I mean they do change from warm to cool depending on the environment I'm using them in, but they never look redish, or green/blueish like my S8+ does, they are warm or cool. That's what I'm trying to adjust my S8+ to do. I have all the great new tools that Samsung gave us in the latest update, but for some reason, I can't get it anywhere close to my other devices and have it stay that way when changing the lighting I'm in. The second problem I'm having is that if my phone isn't held almost perfectly straight on, it takes on a pink hue again. None of my other devices do this either. Like I said, all of my Samsung devices have different white balances, but they're still enjoyable to use. The main reason I've stayed strictly with Samsung is their displays, I'm a huge fan and just can't find any displays I enjoy more than Samsung's.....until now. If you can share any advice on anything I might be able to do to fix my S8+, I'd greatly appreciate it, this phone is the best one I've ever had, and I really don't want to have to return it and risk getting a dud. The display is really important to me and if i can get it to be at least as good as the worst of my other Samsung devices, it would be awesome! Thanks in advance for any advice!
gregoryostrom said:
What your saying makes a lot of sense to me, maybe you can point me in the right direction here. I have the S8+ with a pink tinted screen and even pinker edges. Fortunately mine is consistent across the screen. I have 4 other Samsung phones and the Tab S 10.5, which all have great displays (at least to me they're all great). Every one has a slightly different white balance, but they're all nice. They also can be tilted at very strong angles and only have very minor tinting of the colors. Now, my S8+ has been updated and I've been able to get the edges to look great. I'm also able to get the main screen to a really nice white. Here's the two problems I'm running into that you might be able to help me learn how to fix and finish getting my phone to the quality I've grown to love with all of my other Samsung devices. If i adjust my whites in any giving environment, say inside, it looks wonderful, but as soon as I go elsewhere, like outside, or go from incandescent light to florescent, the whites will go to either redish again, or to a green/blueish. I've never had this on any of my other Samsung devices, I mean they do change from warm to cool depending on the environment I'm using them in, but they never look redish, or green/blueish like my S8+ does, they are warm or cool. That's what I'm trying to adjust my S8+ to do. I have all the great new tools that Samsung gave us in the latest update, but for some reason, I can't get it anywhere close to my other devices and have it stay that way when changing the lighting I'm in. The second problem I'm having is that if my phone isn't held almost perfectly straight on, it takes on a pink hue again. None of my other devices do this either. Like I said, all of my Samsung devices have different white balances, but they're still enjoyable to use. The main reason I've stayed strictly with Samsung is their displays, I'm a huge fan and just can't find any displays I enjoy more than Samsung's.....until now. If you can share any advice on anything I might be able to do to fix my S8+, I'd greatly appreciate it, this phone is the best one I've ever had, and I really don't want to have to return it and risk getting a dud. The display is really important to me and if i can get it to be at least as good as the worst of my other Samsung devices, it would be awesome! Thanks in advance for any advice!
Click to expand...
Click to collapse
Now that seems like it might actually be a dud. Or try first calibration outside. This seems silly but are you using auto bright and adaptive display?
jackdforme said:
Now that seems like it might actually be a dud. Or try first calibration outside. This seems silly but are you using auto bright and adaptive display?
Click to expand...
Click to collapse
Ok, I will definitely try the calibration outside. I'm not sure I've tried it outside on a bright day yet. I am using the adaptive display setting and auto brightness, all of the other modes are quite pink and unusable, actually the tint is more of a magenta. I'm fairly certain its the adaptive display mode shifting my white balance in the various environments. Hopefully Samsung will somehow fix the other modes as well. The more I use my phone, the more I realize the biggest problem is the color shift that happens at angles. Almost any movement up, down, left, or right will produce a pink tint. If i go to an even stronger angle (around 75 degrees)the tint goes away. I can also get rid of it by turning both the red and blue down all the way and set the slider fully towards cool. The pink is gone when I do this, but then everything's really blue/green. Thanks for the suggestion, I'll definitely give it a try and let you know how it works.
I've tried calibrating my display outdoors, but the pink persists. I decided to send mine back to Samsung. They said they'll repair it lol. I'll just keep sending it in until it's right. I'm at Best Buy now to have Samsung flash my firmware like the factory asked, although it's not going to fix anything. I've looked at about ten various S8 phones on display and found only 2 with the problem, one of the was borderline ok, the other was just like mine. It's my first time seeing another S8, one that doesn't have the pink tint and it pretty much about took my breath away! The display was more beautiful than I had thought it would be. I just wish Samsung would simply make this right and swap out these faulty phones, heck I'd respect them for it. Having to jump through hoops on a brand new thousand dollar phone is ridiculous. I had debated about sending it in to Samsung, wondering if I was just being too picky. After seeing what the display is supposed to look like, there's no doubt in my mind that my display/phone/software, whatever, is defective. Grrrrrr
I received an update today and it has fixed my pink/red screen.
vimto25 said:
I received an update today and it has fixed my pink/red screen.
Click to expand...
Click to collapse
Are you on csc SEE ?
vimto25 said:
I received an update today and it has fixed my pink/red screen.
Click to expand...
Click to collapse
Carrier?
Sent from my SM-G955U using XDA-Developers Legacy app
jackdforme said:
Carrier?
Click to expand...
Click to collapse
XEU
gregoryostrom said:
I've tried calibrating my display outdoors, but the pink persists. I decided to send mine back to Samsung. They said they'll repair it lol. I'll just keep sending it in until it's right. I'm at Best Buy now to have Samsung flash my firmware like the factory asked, although it's not going to fix anything. I've looked at about ten various S8 phones on display and found only 2 with the problem, one of the was borderline ok, the other was just like mine. It's my first time seeing another S8, one that doesn't have the pink tint and it pretty much about took my breath away! The display was more beautiful than I had thought it would be. I just wish Samsung would simply make this right and swap out these faulty phones, heck I'd respect them for it. Having to jump through hoops on a brand new thousand dollar phone is ridiculous. I had debated about sending it in to Samsung, wondering if I was just being too picky. After seeing what the display is supposed to look like, there's no doubt in my mind that my display/phone/software, whatever, is defective. Grrrrrr
Click to expand...
Click to collapse
There is no chance I'd allow Samsung to "repair" my phone. This thing is brand new. You make them get you a BRAND NEW device out of a box you open in wherever you purchased it. Then you move forward in the store and check that display and all other fun things. Once satisfied, buy that unit. Why ever take a repair on something less than 1 month old. Have fun selling my OG unit as a refurb Sammy!

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