Get pictures from locked phone - Galaxy S6 Q&A, Help & Troubleshooting

Hi everyone,
My friend had a car accident. He's dead. But the phone in his pocket is still alive.
His widow ask me if i can get pictures out of his galaxy s6. It was their main camera and there are a lot of picture of their family and their little 3 years old daughter.
The phone is locked on fingerprint screen, can you help me to get their pictures ??
ps : I tested with adb in download mode but the phone is not recognize by adb
Thank you very much.

First of all, sorry to hear that.
I can help you via TeamViewer if you want.

tom1309 said:
Hi everyone,
My friend had a car accident. He's dead. But the phone in his pocket is still alive.
His widow ask me if i can get pictures out of his galaxy s6. It was their main camera and there are a lot of picture of their family and their little 3 years old daughter.
The phone is locked on fingerprint screen, can you help me to get their pictures ??
ps : I tested with adb in download mode but the phone is not recognize by adb
Thank you very much.
Click to expand...
Click to collapse
Flash TWRP in Download Mode, connect to PC and copy all DATA to the PC from Internal Storage

UltraGamerHD said:
Flash TWRP in Download Mode, connect to PC and copy all DATA to the PC from Internal Storage
Click to expand...
Click to collapse
Thanks for your answer.
Can you confirm me that flashing will not erase the pictures ! Sorry but it is so important for her.
I found this on internet, is it the right way to do this ?
#Flashing Via ODIN
1.Download and install Odin on your PC.
2.Once you have Odin installed in your PC the TWRP recovery.tar file from the download link.
3.Power off your device. Turn on your device using the proper key combo to get into download mode and attach the device to your computer via a USB cable.
4.Use the PDA tab or button to browse to and select the tar file that you downloaded and flash the device.
Click to expand...
Click to collapse
Thank you

forumber2 said:
First of all, sorry to hear that.
I can help you via TeamViewer if you want.
Click to expand...
Click to collapse
Thank you, it is very kind of you !
But i will test the method proposed by UltraGamerHD first.
Do you think it is a good solution ?

tom1309 said:
Thank you, it is very kind of you !
But i will test the method proposed by UltraGamerHD first.
Do you think it is a good solution ?
Click to expand...
Click to collapse
Even the MTP is not working perfectly on regular Android system but on TWRP, it really sucks.
Yes, you need to install TWRP Recovery BUT the best thing is get the files with ADB command;
adb pull /data/media
But first, check FRP is turned off from download mode.

forumber2 said:
Even the MTP is not working perfectly on regular Android system but on TWRP, it really sucks.
Yes, you need to install TWRP Recovery BUT the best thing is get the files with ADB command;
adb pull /data/media
But first, check FRP is turned off from download mode.
Click to expand...
Click to collapse
Nice, ok for the twrp so !
And how can I check if FRP is turned off ??

tom1309 said:
Nice, ok for the twrp so !
And how can I check if FRP is turned off ??
Click to expand...
Click to collapse
When you in download mode, check the "REACTIVATION LOCK" status, it needs to be "OFF"

Thank you very much
I pulled all the pictures from the phone thanks to you !!

tom1309 said:
Thank you very much
I pulled all the pictures from the phone thanks to you !!
Click to expand...
Click to collapse
I everyone,
the widow of my friend has just find an old samsung galaxy s2 containing photos and videos and would like to do the same as for the S6.
But i can't get it worked.
The phone is on the lock screen (no google account option), the usb debugging is not enabled and i don't know what to do !
Any help would be very appreciated

Related

NEXUS S not turning on..

Hi Guys,
My nexus s this morning was on nexus splash screen when i woke up, i remove the battery and tried to turn it on but it stock on google logo all along up to this time.
I had able to flash and restore it successfully with nandroid/rom with no errors, but still when i reboot it stock on google logo..
I had everything in place my phone is rooted with cwm recovery.
emorej said:
Hi Guys,
My nexus s this morning was on nexus splash screen when i woke up, i remove the battery and tried to turn it on but it stock on google logo all along up to this time.
I had able to flash and restore it successfully with nandroid/rom with no errors, but still when i reboot it stock on google logo..
I had everything in place my phone is rooted with cwm recovery.
Click to expand...
Click to collapse
I think you must flash stock rom.What model you have?i9020 or i9023 and what cwm version?
afilopou said:
I think you must flash stock rom.What model you have?i9020 or i9023 and what cwm version?
Click to expand...
Click to collapse
it has grh78 the super amoled one i think i9020.cwm v3.0.0.5..i already reflashed to stock rom but when i reboot it still stays on google logo..
emorej said:
it has grh78 the super amoled one i think i9020.cwm v3.0.0.5..i already reflashed to stock rom but when i reboot it still stays on google logo..
Click to expand...
Click to collapse
You flashed through Odin the bootloader,pda,modem and csc?
afilopou said:
You flashed through Odin the bootloader,pda,modem and csc?
Click to expand...
Click to collapse
no i did not use odin.. i used cwm only
emorej said:
no i did not use odin.. i used cwm only
Click to expand...
Click to collapse
Go here http://www.samfirmware.com/apps/auth/login?why=pw&try=1&wp=1&next=WEBPROTECT-i9020.htm
if you dont have acct just register.Download the proper firmware ( you will find Odin and a pdf with instructions as well).Make sure you installed samsung drivers on your pc, and in order to be in download mode power off your phone hold it between volume up and volume down (in the middle) and at the same time connect it through usb to your pc (on phone screen you ll see a yellow triangle with an android digging
afilopou said:
Go here http://www.samfirmware.com/apps/auth/login?why=pw&try=1&wp=1&next=WEBPROTECT-i9020.htm
if you dont have acct just register.Download the proper firmware ( you will find Odin and a pdf with instructions as well).Make sure you installed samsung drivers on your pc, and in order to be in download mode power off your phone hold it between volume up and volume down (in the middle) and at the same time connect it through usb to your pc (on phone screen you ll see a yellow triangle with an android digging
Click to expand...
Click to collapse
Thanks. which are the samsung drivers, are those installed when i used android sdk?
emorej said:
Thanks. which are the samsung drivers, are those installed when i used android sdk?
Click to expand...
Click to collapse
nope, this is the driver for ggogle android not for samsung nexus s.download from here http://forum.xda-developers.com/showthread.php?t=728929
afilopou said:
nope, this is the driver for ggogle android not for samsung nexus s.download from here http://forum.xda-developers.com/showthread.php?t=728929
Click to expand...
Click to collapse
i think i have those drivers already..anyway the link that you gave me does not work. i have a question, when i try to install stock 2.3.3 rom im getting installation aborted error, do you know how to buypass that?
afilopou said:
nope, this is the driver for ggogle android not for samsung nexus s.download from here http://forum.xda-developers.com/showthread.php?t=728929
Click to expand...
Click to collapse
Where can i get or what is the password when extracting the downloaded rar file?
emorej said:
i think i have those drivers already..anyway the link that you gave me does not work. i have a question, when i try to install stock 2.3.3 rom im getting installation aborted error, do you know how to buypass that?
Click to expand...
Click to collapse
maybe xda down?
here the original
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x64.shtml
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x86.shtml
Does Odin recognize your phone?what version of windows you have?
emorej said:
Where can i get or what is the password when extracting the downloaded rar file?
Click to expand...
Click to collapse
Firmware
http://hotfile.com/dl/107982455/033fcd6/I9020XXJK1.rar.html
password samfirmware.com
Odin http://hotfile.com/dl/107607762/640950b/I9003_Odin3_v1.82.rar.html
pdf http://www.samfirmware.com/I9023 Flasghuide English.pdf
afilopou said:
maybe xda down?
here the original
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x64.shtml
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x86.shtml
Does Odin recognize your phone?what version of windows you have?
Click to expand...
Click to collapse
i manage to get into downloading state. can you give me step by step process because on the pdf file its not accurate..thanks!
emorej said:
i manage to get into downloading state. can you give me step by step process because on the pdf file its not accurate..thanks!
Click to expand...
Click to collapse
when i got to downloading state the one withe "digging", the usb succesfully installed, but i forgot to extract odin so i cancelled it. i repeated the process and when i run odin it did not detect the phone..one more thing on which step will i used the I9020XXXJK1.rar which i extracted with password..
emorej said:
when i got to downloading state the one withe "digging", the usb succesfully installed, but i forgot to extract odin so i cancelled it. i repeated the process and when i run odin it did not detect the phone..one more thing on which step will i used the I9020XXXJK1.rar which i extracted with password..
Click to expand...
Click to collapse
Ok lets go.
First thing first you must make your pc recognized as samsung nexus s.If you are in download mode, pull the battery.go to bootloader (vol up+power), connect your phone to your pc and go to your device manager.what are you getting there?
afilopou said:
Ok lets go.
First thing first you must make your pc recognized as samsung nexus s.If you are in download mode, pull the battery.go to bootloader (vol up+power), connect your phone to your pc and go to your device manager.what are you getting there?
Click to expand...
Click to collapse
Hi i manage to flash it and it PASS! but why its still in google logo screen, shall i reboot it?
emorej said:
Hi i manage to flash it and it PASS! but why its still in google logo screen, shall i reboot it?
Click to expand...
Click to collapse
you put on odin the Bootloader,pda,phone and csc files?
afilopou said:
you put on odin the Bootloader,pda,phone and csc files?
Click to expand...
Click to collapse
yes i did put everything, i downloaded the phone modem separately coz its not included on the link that you gave to me..
emorej said:
yes i did put everything, i downloaded the phone modem separately coz its not included on the link that you gave to me..
Click to expand...
Click to collapse
try this
http://hotfile.com/dl/107916083/9cd3ccd/I9020XXJK1-_GRH78.rar.html
check on your device manager that the phone is recognized from your pc as nexus s
if you cant fix, you have 1 year factory warranty from Samsung.
my phone got ****t too ! ( every morning phone in charge, lights ON, black screen,and little wight point in middle of screen....when i remove battery and put it back it's help, but phone everyday start do increasingly same thing....)
I send to samsung repair center, they said it's gonna take around 7 business day ....the phone still there.)

finally cwm for xperia c

hi guys...after alot of searching i found cwm and its worked for me and all credits goes to this http://www.chinaphonearena.com/foru...575-MT6515-MT6577-MT6517-MT6589-MT6582-MT6592 just follow the steps and you will have cwm (i choosed auto mode) and sure its only for rooted phones,and to go to recovery mode power your phone off and then press power+volume down.i think its time now for the developers to help us with mods and custom roms.sorry for my bad english guys
Is this for real ?? Not just some fake knock-off ??
Can you please post some screens, just to make sure its a legit running software
metalrules321 said:
Is this for real ?? Not just some fake knock-off ??
Can you please post some screens, just to make sure its a legit running software
Click to expand...
Click to collapse
here is the screenshot man from recovery
rocker00 said:
here is the screenshot man from recovery
Click to expand...
Click to collapse
Wow, :laugh:
That is just awesome. Now we need to inform some XDA devs to help us further :good:
metalrules321 said:
Wow, :laugh:
That is just awesome. Now we need to inform some XDA devs to help us further :good:
Click to expand...
Click to collapse
yes indeed...hope the developers help us...time to xperia z2 framework and mods
rocker00 said:
here is the screenshot man from recovery
Click to expand...
Click to collapse
That's the best news i've heard Our phone is ready for custom roms now holaaa
Edit: Please backup these files to google drive or yandex disk because it needs log in. We need to keep these files safe
thanks.
has any one tested
not working
its not working
complete blackout after showing successful
m.ryuu said:
its not working
complete blackout after showing successful
Click to expand...
Click to collapse
Try to open your phone while pressing power and volume up. I think it will boot
m.ryuu said:
its not working
complete blackout after showing successful
Click to expand...
Click to collapse
Well rocker00 managed to install and boot succesfully, I dont understand what could have possibly gone wrong:silly:
Did you fully, and i mean FULLY follow the steps ?
you can backup with that CWM? And you can restore?
metalrules321 said:
Well rocker00 managed to install and boot succesfully, I dont understand what could have possibly gone wrong:silly:
Did you fully, and i mean FULLY follow the steps ?
Click to expand...
Click to collapse
it said successful..but still...screwed
i dont understand
damn it
guys its not working..my phone just not starting after trying to install this cwm..its not booting even..PC companion cant find my device..when i attach it via pc companion it shows sony phone/tablet connected thats it..please help someone how can i start my phone??
prashh17 said:
guys its not working..my phone just not starting after trying to install this cwm..its not booting even..PC companion cant find my device..when i attach it via pc companion it shows sony phone/tablet connected thats it..please help someone how can i start my phone??
Click to expand...
Click to collapse
Use Update Service & try to fash stock
Update Service Link
Hold Volume+Power btn to Switch Off your phone
1 .open Update Service
2 .Switch your phone
3 .Follow on Update Service
4. Press + hold Volume down button & connect usb & flash
metalrules321 said:
Well rocker00 managed to install and boot succesfully, I dont understand what could have possibly gone wrong:silly:
Did you fully, and i mean FULLY follow the steps ?
Click to expand...
Click to collapse
I shared this page on facebook and 2 people had blackout as well. There should be something rocker00 did not tell us.
Okay mates,,,, i'll pm him.
The pic he posted sure looked to be working all right
EDIT: okay people, I messaged rocker00 asking him exactly how he managed to install it
On a side note, I asked a fellow xda member ''merabini78'' to flash it and he managed to install it as well.
I pm'ed him also.
Im just waiting for their replies now
metalrules321 said:
Okay mates,,,, i'll pm him.
The pic he posted sure looked to be working all right
EDIT: okay people, I messaged rocker00 asking him exactly how he managed to install it
On a side note, I asked a fellow xda member ''merabini78'' to flash it and he managed to install it as well.
I pm'ed him also.
Im just waiting for their replies now
Click to expand...
Click to collapse
I'm going to try installing it tonight in a hour or two.
Sent from my Xperia C using Tapatalk
guys i installed it on my phone without any problems and also i tried many functions like mount sd card,wipe cache,wipe dalvik cache and i backup rom and all is fine !, i provided more screenshots to make you sure that it's not a fake !
the steps :
1-if your phone is not rooted yet root is ( frameroot is the easiest way ) i attached the file.for rooted phone skip this step
2-connect your phone via usb cable to your computer and enable usb debugging mode
3-install adb vocom drivers ( attached ) and in the installation progress choose others and it will installing the required drivers
4-run cwm magic create http://www.4shared.com/rar/OJSY1SBiba/cwm_magic.html and choose auto just follow the instructions and be patient,in the final progress superuser will ask for permission sure click grant then the device will reboot into recovery mode and if you like to go to recovery mode just switch your phone off the press and hold power+volume down together.
hope that could help you and sorry for bad english
rocker00 said:
guys i installed it on my phone without any problems and also i tried many functions like mount sd card,wipe cache,wipe dalvik cache and i backup rom and all is fine !, i provided more screenshots to make you sure that it's not a fake !
the steps :
1-if your phone is not rooted yet root is ( frameroot is the easiest way ) i attached the file.for rooted phone skip this step
2-connect your phone via usb cable to your computer and enable usb debugging mode
3-install adb vocom drivers ( attached ) and in the installation progress choose others and it will installing the required drivers
4-run cwm magic create http://www.4shared.com/rar/OJSY1SBiba/cwm_magic.html and choose auto just follow the instructions and be patient,in the final progress superuser will ask for permission sure click grant then the device will reboot into recovery mode and if you like to go to recovery mode just switch your phone off the press and hold power+volume down together.
hope that could help you and sorry for bad english
Click to expand...
Click to collapse
What firmware version are you on?
devstaff said:
What firmware version are you on?
Click to expand...
Click to collapse
16.0.B.2.6

Recovering data from a Password-Protected SCH-S968C with 10 attempt wipe enabled

Hello everyone! I was given a Samsung Galaxy S3(SCH-S968C) from TracFone that belonged to a now-deceased family member. I am trying to recover any pictures or videos on the phone but the phone is password-protected. I've tried different passwords that he had on his accounts but none are going through. I'm now on 8/10 failed attempts before the phone is wiped.
The phone hasn't been used in about six months as the family member moved to a different phone but I'm not certain they moved anything from the old phone.
It won't be a tragedy if we cannot recover but I was to get anything I can from the device.
Thank you for any advice!
can u go into download mode and recovery mode?
asadnow2k said:
can u go into download mode and recovery mode?
Click to expand...
Click to collapse
Yes, I can boot it into recovery mode and it says "Downloading, Do Not Turn Off Phone". Has ODIN Mode in red at the top.
screen locked no debugging
asadnow2k said:
can u go into download mode and recovery mode?
Click to expand...
Click to collapse
I have the same problem. I downloaded 3rd party software but this model was not supported. I have downloaded adb and odin but I don't know how to use them and debugging is not enabled on this device. From what I have managed to piece together, I may have to flash a recovery, then get in to adb and enable debugging or possibly delete the passkey file. Can anyone help a moron like myself save this phone? It is very important to my family. Thanks for any help.

Broken Screen

Hello guys, my phone dropped today and half of the screen is not working anymore. Also the touch does not seem to work. The problem is I just want to copy my photos to my computer but i cant because of the phone is locked and it needs a pattern password to unlock. Is there anyway without replacing the screen to copy my photos or unlock the phone. Thank you.
Hi,
You can plug an OTG cable and plug in a mouse to work around the touch screen issue. Other possibility is trying to boot in recovery mode to manage the files via USB, though I'm not sure if it would allow you to access internal data using adb or not.
All the best,
~Lord
XxLordxX said:
Hi,
You can plug an OTG cable and plug in a mouse to work around the touch screen issue. Other possibility is trying to boot in recovery mode to manage the files via USB, though I'm not sure if it would allow you to access internal data using adb or not.
All the best,
~Lord
Click to expand...
Click to collapse
Hey i do have the USB OTG and i plugged in a mouse to try to enable the adb debugging but the problem is that i can't see the screen so i am working blindly and trying to 'guess' where i should click.
The thing is i can unlock my phone with the fingerprint, but when i connect it to the computer the files do not show, i believe there is a button i have to click to enable MTP ?
I really can't believe its that hard to copy some files from my phone just because the screen is black
Hi,
Yes there is a button to enable MTP and it is in fact hard to enable it without looking at the screen. Have you tried booting in Recovery to access your files?
All the best,
~Lord
XxLordxX said:
Hi,
Yes there is a button to enable MTP and it is in fact hard to enable it without looking at the screen. Have you tried booting in Recovery to access your files?
All the best,
~Lord
Click to expand...
Click to collapse
Yea but i have the stock recovery is there a process/way to access my files other than just booting to recovert?
My phone has latest stock rom and rooted.
Please any help to recover my files since i was checking a screen repair will cost me around 200$
You must instal twrp recovery, with odin. After boot into twrp. So i rimember, twrp mtps is active defoult.
levanitit said:
You must instal twrp recovery, with odin. After boot into twrp. So i rimember, twrp mtps is active defoult.
Click to expand...
Click to collapse
i tried with my older S3 before doing all this process on the S6. I already have TWRP on the S3 and you are write when i click the button on the right it says MTP is enabled but when i plug it in the PC, the device doesn't show any files? any ideas on how to fix this/ can you try it on your device?
Thanks in advance.
Me too hade same problem. It is usb driver problem. I insttal driver and fixed. but dont rimmeber wich one. Search youtube twrp mtp problem.

mi9 broken screen (i want to get my files back)

Hello everyone
now i have mi9 with broken screen touch is dead too , my files on the mi9 is very important for me and unfortunately usb debugging is off
so any ideas how i can bring the files back ??
You can restore by boot to fastboot and connect to pc install custom recovery for your Mi9 after done boot to custom recovery it will show all file on computer now you can restore any file
huyloi101 said:
You can restore by boot to fastboot and connect to pc install custom recovery for your Mi9 after done boot to custom recovery it will show all file on computer now you can restore any file
Click to expand...
Click to collapse
thank you so much but i think i need touch to install it ???
huyloi101 said:
You can restore by boot to fastboot and connect to pc install custom recovery for your Mi9 after done boot to custom recovery it will show all file on computer now you can restore any file
Click to expand...
Click to collapse
in the video he using touch and as i said my touch isnt working
MI9BROKENSCREEN said:
in the video he using touch and as i said my touch isnt working
Click to expand...
Click to collapse
no you just use button he just show you how to use it
MI9BROKENSCREEN said:
thank you so much but i think i need touch to install it ???
Click to expand...
Click to collapse
Just install it and boot like video that it no touch need
after that check your pc it maybe show your phone
huyloi101 said:
Just install it and boot like video that it no touch need
after that check your pc it maybe show your phone
Click to expand...
Click to collapse
To Shutdown maybe hold power button it turn off
1. connect phone to pc
2. boot fastboot like video is use button not touch
3. install follow video
4.after you do all it then he boot in and touch mean you dont need it was install just check your pc there is phone popup open it copy all ur file out
3:10 is how to use it you dont need to do it
MI9BROKENSCREEN said:
Hello everyone
now i have mi9 with broken screen touch is dead too , my files on the mi9 is very important for me and unfortunately usb debugging is off
so any ideas how i can bring the files back ??
Click to expand...
Click to collapse
If phone is USB-OTG-enabled then all you need is an USB-OTG-adaptercable to access the files from PC.
huyloi101 said:
1. connect phone to pc
2. boot fastboot like video is use button not touch
3. install follow video
4.after you do all it then he boot in and touch mean you dont need it was install just check your pc there is phone popup open it copy all ur file out
3:10 is how to use it you dont need to do it
Click to expand...
Click to collapse
thank you so much bro i will try that but its ok if i have a password and usb debugging is off ??
jwoegerbauer said:
If phone is USB-OTG-enabled then all you need is an USB-OTG-adaptercable to access the files from PC.
Click to expand...
Click to collapse
phone locked with password i cant use touch too
MI9BROKENSCREEN said:
thank you so much bro i will try that but its ok if i have a password and usb debugging is off ??
Click to expand...
Click to collapse
it ok that not need passwrod or usb debug
MI9BROKENSCREEN said:
phone locked with password i cant use touch too
Click to expand...
Click to collapse
Android has a built-in feature since version 5 called Smart Lock. It’s a proximity-based condition for your lock screen that keeps your phone unlocked when it is in one of three places:
On your person (like in your pocket or in your hand)
At a location that you have specified
Near another Android device that you have specified
If Smart Lock wasn't enabled on phone then the suggested USB-OTG method of course doesn't work.

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