Confused on durability - Samsung Galaxy S7 Questions and Answers

A few days ago, an official Samsung Twitter handle posted a promo video showing someone dropping their phone from a few feet onto concrete and then falling into the pool. They didn't show the phone but it said something like "find out what a phone can handle 2/21". Obviously the water resistance was talked about a lot today but can the thing take a drop? If so, why wasn't it talked about?

km8j said:
A few days ago, an official Samsung Twitter handle posted a promo video showing someone dropping their phone from a few feet onto concrete and then falling into the pool. They didn't show the phone but it said something like "find out what a phone can handle 2/21". Obviously the water resistance was talked about a lot today but can the thing take a drop? If so, why wasn't it talked about?
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It was, you missed it, lol.
Obviously, it can take a drop into the water, not the floor. xD

dandroid13 said:
It was, you missed it, lol.
Obviously, it can take a drop into the water, not the floor. xD
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Wait... You are saying it takes a drop in the water, not the ground. If that is what they talked about then I didnt miss it. Look at this: http://bgr.com/2016/02/18/galaxy-s7-screen-drops-waterproof/. This is what I'm referring to.

km8j said:
Wait... You are saying it takes a drop in the water, not the ground. If that is what they talked about then I didnt miss it. Look at this: http://bgr.com/2016/02/18/galaxy-s7-screen-drops-waterproof/. This is what I'm referring to.
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Yeah, it itsn't shock resistant. Just IP68 rated, dust tight and water resistant.

dandroid13 said:
Yeah, it itsn't shock resistant. Just IP68 rated, dust tight and water resistant.
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So where did this marketing come from? Was it real?

km8j said:
So where did this marketing come from? Was it real?
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lol idk why they pulled that it would be shock resistant. The video clearly shows the device falling to the ground and then into the water, but that's just a commom thing. Not like you would drop it directly into the water intentionally.
But this video says it's impact resistant. I don't remember they mentioning this.

Related

Crazy Gorilla glass mishap?

I dropped my sensation today on the screen and thought oh ****...flipped it over and it looked fine..had some dirt on it so i wiped it on my shirt...shazam screen shattered! WTF! Maybe it was cracked under the screen? Its got a hell of a spider web crack on the entire screen...Ill throw some pics up later.
That sucks lol
Sent from my HTC Sensation Z710e using XDA Premium App
HTC claims it gorilla glass but reports show its junk.
poopymt3g said:
I dropped my sensation today on the screen and thought oh ****...flipped it over and it looked fine..had some dirt on it so i wiped it on my shirt...shazam screen shattered! WTF! Maybe it was cracked under the screen? Its got a hell of a spider web crack on the entire screen...Ill throw some pics up later.
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Reminds me of tempered glass. Sometimes it explodes from just looking at it wrong lol.
Yeahit just sucks cause it looked fine and then i wiped it and it cracked...pretty strange
poopymt3g said:
I dropped my sensation today on the screen and thought oh ****...flipped it over and it looked fine..had some dirt on it so i wiped it on my shirt...shazam screen shattered! WTF! Maybe it was cracked under the screen? Its got a hell of a spider web crack on the entire screen...Ill throw some pics up later.
Click to expand...
Click to collapse
poopymt3g said:
Yeahit just sucks cause it looked fine and then i wiped it and it cracked...pretty strange
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How is that strange? You DROPPED IT ON THE SCREEN. Of COURSE there will be problems if you drop it on the screen. Everyone has this misunderstanding of what Gorilla Glass is. Gorilla Glass ≠ Bullet Proof. It's still glass, it's just been formulated to scratch less easily then normal glass. If it was a polycarbonate like Lexan and shattered, that would be strange.
Remember kids. It's GLASS.
Jimmah555 said:
How is that strange? You DROPPED IT ON THE SCREEN. Of COURSE there will be problems if you drop it on the screen. Everyone has this misunderstanding of what Gorilla Glass is. Gorilla Glass ≠ Bullet Proof. It's still glass, it's just been formulated to scratch less easily then normal glass. If it was a polycarbonate like Lexan and shattered, that would be strange.
Remember kids. It's GLASS.
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I realize its glass and maybe you didnt read my post. I assumed it would be broken when i picked it up. The strange part is that it broke when i wiped the dirt off of it. So for future reference read the post first and you wont have to **** for no reason afterwards.
Remember kids, READ FIRST. Then post.
Jimmah555 said:
How is that strange? You DROPPED IT ON THE SCREEN. Of COURSE there will be problems if you drop it on the screen. Everyone has this misunderstanding of what Gorilla Glass is. Gorilla Glass ≠ Bullet Proof. It's still glass, it's just been formulated to scratch less easily then normal glass. If it was a polycarbonate like Lexan and shattered, that would be strange.
Remember kids. It's GLASS.
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The formula must be wrong for my device because my screen has scratched easier than on any other device I have owned.
silentsnow31802 said:
Reminds me of tempered glass. Sometimes it explodes from just looking at it wrong lol.
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Did you have to sign the "we aren't liable for broken screens if you look at it" waiver too? I hate that. Its like they think I am ugly or something....
march7th said:
The formula must be wrong for my device because my screen has scratched easier than on any other device I have owned.
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I will have to agree with that. They must have used the wrong snake oil, because my device too has scratched more easily than any cell-phone I have ever owned.
poopymt3g said:
I realize its glass and maybe you didnt read my post. I assumed it would be broken when i picked it up. The strange part is that it broke when i wiped the dirt off of it. So for future reference read the post first and you wont have to **** for no reason afterwards.
Remember kids, READ FIRST. Then post.
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Click to collapse
I didn't mean to come off like a ****. I did read your first post, hence why I quoted it. I guess the comment was taken out of context because it wasn't necessarily directed specifically to you (yes I realize I quoted only your comment). I've just seen too many threads turn into "Gorilla Glass is crap" and "WTF I dropped it and it broke whyyyyyyyyy?"
When you drop/chip glass and it has a small micro-fracture, it may look fine until more pressure is added, and it gives.
Think about a windshield. That tiny little chip that the rock that fell off of the back of that cement mixer you were following on the highway made looks innocent enough, until you hit a pothole and it shatters the glass.
As far as scratches, it only scratches when a material harder than it (diamonds, some keys, quartz particles, sand) rubs it. I just keep mine very protected in my old school G1 sleeve. It fits perfectly in there, and you can order them for $3.65 from Amazon.com ( http://www.amazon.com/T-Mobile-HTC-...EQJ2/ref=sr_1_1?ie=UTF8&qid=1312312354&sr=8-1 ) with free shipping.
Again, not meant to be a ****. Sorry if I came off that way.
Peace and love, peace and love.
Mine has no scratches at all and I touch it alot. I don't know how everyone is managing to scratch their glass so easily.
Matt
Jimmah555 said:
I didn't mean to come off like a ****. I did read your first post, hence why I quoted it. I guess the comment was taken out of context because it wasn't necessarily directed specifically to you (yes I realize I quoted only your comment). I've just seen too many threads turn into "Gorilla Glass is crap" and "WTF I dropped it and it broke whyyyyyyyyy?"
When you drop/chip glass and it has a small micro-fracture, it may look fine until more pressure is added, and it gives.
Think about a windshield. That tiny little chip that the rock that fell off of the back of that cement mixer you were following on the highway made looks innocent enough, until you hit a pothole and it shatters the glass.
As far as scratches, it only scratches when a material harder than it (diamonds, some keys, quartz particles, sand) rubs it. I just keep mine very protected in my old school G1 sleeve. It fits perfectly in there, and you can order them for $3.65 from Amazon.com ( http://www.amazon.com/T-Mobile-HTC-...EQJ2/ref=sr_1_1?ie=UTF8&qid=1312312354&sr=8-1 ) with free shipping.
Again, not meant to be a ****. Sorry if I came off that way.
Peace and love, peace and love.
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I dont want to carry a phone in a pouch...I would rather risk it than to have it ring and be muffled and also hard to get to. Plus I dont see that fitting very well in my pockets with my keys/ciggs/lighter...I already ordered a replacement digitizer for 50 bucks so its not really a huge deal..Mainly I was surprised that it didnt break on impact but only when I decided to wipe off the dirt..Im not saying gorilla glass is trash cause it does a damn good job of not scratching when i throw it in my pocket with keys or coins. Now im just wondering if this replacement will be of the same quality.
Jimmah555 said:
I didn't mean to come off like a ****. I did read your first post, hence why I quoted it. I guess the comment was taken out of context because it wasn't necessarily directed specifically to you (yes I realize I quoted only your comment). I've just seen too many threads turn into "Gorilla Glass is crap" and "WTF I dropped it and it broke whyyyyyyyyy?"
When you drop/chip glass and it has a small micro-fracture, it may look fine until more pressure is added, and it gives.
Think about a windshield. That tiny little chip that the rock that fell off of the back of that cement mixer you were following on the highway made looks innocent enough, until you hit a pothole and it shatters the glass.
As far as scratches, it only scratches when a material harder than it (diamonds, some keys, quartz particles, sand) rubs it. I just keep mine very protected in my old school G1 sleeve. It fits perfectly in there, and you can order them for $3.65 from Amazon.com ( http://www.amazon.com/T-Mobile-HTC-...EQJ2/ref=sr_1_1?ie=UTF8&qid=1312312354&sr=8-1 ) with free shipping.
Again, not meant to be a ****. Sorry if I came off that way.
Peace and love, peace and love.
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Click to collapse
That is what I was going to say. Glass will get microfractures from impacts because it is so brittle. I used to fix rock chips on windshields and had an experience where the windshield cracked as soon as I had finished repairing the chip. Big ol' spider crack, lol. All I did was remove the cloth covering the repair so the resin could cure in the sun. But from the pressure the resin injector and the sudden temperature variation with the sun, everything went to hell.
Also, the stronger something becomes, the more brittle it becomes.
But that really sucks. Is it still covered under the warranty? I bet you could repair the cracked screen yourself if there is a tear-apart video on youtube.
My son dropped his today Everything still works but the glass is cracked all over the screen.
Anybody know the price for repair if we send it off to HTC?
Mine has a bunch of micro-scratches, but they're only visible if the screen is off and if you've got a lot of sunlight on it. Gorilla glass is nice.
stewarta13wsb said:
My son dropped his today Everything still works but the glass is cracked all over the screen.
Anybody know the price for repair if we send it off to HTC?
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i emailed htc about it and i think they said $170. it could be more $ if its more than just the screen broken.

PSA: S4's are robustly stressed before they go to retail (Video)

This video is for anybody doubting the strength of the S4, saying it poorly designed, and doubting all the stress testing Samsung put into the phone before releasing...well behold, a look in the official Samsung Stress Test Labs:
Give someone a dollar to drop theirs in a bucket of water.
Dang! Nice how you can see when dropped the "plastic" body everyone *****es about flexes to absorb the impact. And those screen break test had my nerves going a bit i was for sure expecting the screen to crack?
AnthomX said:
Give someone a dollar to drop theirs in a bucket of water.
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Water + electricity = bad
Impurities in water + water evaporating + micro electronics = broken
Really is that simple. Only way to water proof electronics is with conformal coatings then you induce heat issues and increase the size of the boards. There are water proof (well water resistant really) phones but they usually have a cost, spec and/or size tradeoff.
Seeing the video it looks like the phones will 'work' in a sense but obviously that is
1 a lab
2 not showing how long it will work
Usually the water
1 shorts the battery (not what happened there)
2 evaporates and leaves mineral deposits that shorts internal circuits
Obviously sometimes nothing bad happens. Personally I'll not take my chances lol.
Sent from my GT-I9505 using Tapatalk 2
If it's on the Internet, it must be true. :laugh:
I really do think that these phones are stressed tested pretty good, but I also think the makers of that video might have exaggerated just a bit too. I don't think the water test accurately reflects what would happen IRL to your phone an I wouldn't recommend anyone try it
Thanks for posting the video..
scott14719 said:
If it's on the Internet, it must be true. :laugh:
I really do think that these phones are stressed tested pretty good, but I also think the makers of that video might have exaggerated just a bit too. I don't think the water test accurately reflects what would happen IRL to your phone an I wouldn't recommend anyone try it
Thanks for posting the video..
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i'm not too sure how they could of exaggerated the test, its pretty straight forward to me, submerge phone in water for 15 seconds, take it out. There are countless videos on youtube showing water drop tests, they all come to the same conclusion, the phone can survive the drop in water, it might just not survive when the water starts to evaporate and leave residues on the circuit board and hardware.if you leave it like that, if you put it in a bag of rice overnight, you have decent chances of rescuing it
video says that the actual quality\torture test may be different in "real" test environment and this is for commercial purpose only. So try not to believe it 100%. I'd still carry my phone like a baby.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
_Dennis_ said:
Water + electricity = bad
Impurities in water + water evaporating + micro electronics = broken
Really is that simple. Only way to water proof electronics is with conformal coatings then you induce heat issues and increase the size of the boards. There are water proof (well water resistant really) phones but they usually have a cost, spec and/or size tradeoff.
Seeing the video it looks like the phones will 'work' in a sense but obviously that is
1 a lab
2 not showing how long it will work
Usually the water
1 shorts the battery (not what happened there)
2 evaporates and leaves mineral deposits that shorts internal circuits
Obviously sometimes nothing bad happens. Personally I'll not take my chances lol.
Sent from my GT-I9505 using Tapatalk 2
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Click to collapse
Lol, hence me offering a dollar. I would love to have a "waterproof" phone, but in reality I'm not dealing with freshwater so it would have to hold up to salt. Which is disappointung that nobody has come out with a decent waterproof case for our phones. Instead concentrating on apple. Sigh....
polish_pat said:
i'm not too sure how they could of exaggerated the test, its pretty straight forward to me, submerge phone in water for 15 seconds, take it out. There are countless videos on youtube showing water drop tests, they all come to the same conclusion, the phone can survive the drop in water, it might just not survive when the water starts to evaporate and leave residues on the circuit board and hardware.if you leave it like that, if you put it in a bag of rice overnight, you have decent chances of rescuing it
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Rescuing a phone or bringing it back to life after it drops into water if proper care is taken is one thing. The phone actually continuing to work while water is in contact with the battery and circuits is something different. Electronics (unless treated with sealant) simply do not work that way.
scott14719 said:
Rescuing a phone or bringing it back to life after it drops into water if proper care is taken is one thing. The phone actually continuing to work while water is in contact with the battery and circuits is something different. Electronics (unless treated with sealant) simply do not work that way.
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Please, you,re telling this to a guy that studied electrical engineering for 2 semesters in college. This has nothing to do with shorting out the battery, or components, this has to do with the phone being sealed in a proper way so this DOESN'T happen. Thats the point of the test. Plus, water is a TERRIBLE conductor of electricity, only the minerals in water make it conductive. This test was probably done in distilled water which has ZERO conductivity, so it could pretty much stay in water for minutes without shorting out the phone. Somebody in detroit, and somebody in California would not have the same chances of saving their phone if dropped, one has fresh water and the other salt water, and salt water is a good conductor
polish_pat said:
This video is for anybody doubting the strength of the S4, saying it poorly designed, and doubting all the stress testing Samsung put into the phone before releasing...well behold, a look in the official Samsung Stress Test Labs:
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Click to collapse
yeah.. that is like saying Toyota brakes problems never existed! do a video AFTER the brakes been fixed!
scott14719 said:
If it's on the Internet, it must be true. :laugh:
I really do think that these phones are stressed tested pretty good, but I also think the makers of that video might have exaggerated just a bit too. I don't think the water test accurately reflects what would happen IRL to your phone an I wouldn't recommend anyone try it
Thanks for posting the video..
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Click to collapse
polish_pat said:
i'm not too sure how they could of exaggerated the test, its pretty straight forward to me, submerge phone in water for 15 seconds, take it out. There are countless videos on youtube showing water drop tests, they all come to the same conclusion, the phone can survive the drop in water, it might just not survive when the water starts to evaporate and leave residues on the circuit board and hardware.if you leave it like that, if you put it in a bag of rice overnight, you have decent chances of rescuing it
Click to expand...
Click to collapse
scott14719 said:
Rescuing a phone or bringing it back to life after it drops into water if proper care is taken is one thing. The phone actually continuing to work while water is in contact with the battery and circuits is something different. Electronics (unless treated with sealant) simply do not work that way.
Click to expand...
Click to collapse
polish_pat said:
Please, you,re telling this to a guy that studied electrical engineering for 2 semesters in college. This has nothing to do with shorting out the battery, or components, this has to do with the phone being sealed in a proper way so this DOESN'T happen. Thats the point of the test. Plus, water is a TERRIBLE conductor of electricity, only the minerals in water make it conductive. This test was probably done in distilled water which has ZERO conductivity, so it could pretty much stay in water for minutes without shorting out the phone. Somebody in detroit, and somebody in California would not have the same chances of saving their phone if dropped, one has fresh water and the other salt water, and salt water is a good conductor
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I'm not sure if you are just trying to argue for the sake of arguing but I clearly said I think the test might have been exaggerated. Your response was that you didn't think it was (your first bolded quote) and then you turn around and say it might have been (your second bolded quote where you said it might have been distilled water instead of regular water)? Using a non-common type of water sure looks like they might be exaggerating real life outcomes to me (as I said in my first bolded quote).
So I'm not sure but it looks like you are arguing with yourself?
My buddy drop tested my phone at the bar the other night. 5 drops at about 4 feet high face down. Not a scratch or crack on the screen. Only thing was the bezel on the corner is a little bent when it didn't fall flat on its face one drop. No case or screen protector. This thing is a tank
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
imitenotbecrazy said:
My buddy drop tested my phone at the bar the other night. 5 drops at about 4 feet high face down. Not a scratch or crack on the screen. Only thing was the bezel on the corner is a little bent when it didn't fall flat on its face one drop. No case or screen protector. This thing is a tank
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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That was a potentially expensive test. The bar musta been hopping. :laugh:
Haha I work for best buy so I have our geek squad protection. Being that the phone is so new I wouldn't get a refurb if it broke. I won't have the phone long enough to care about having a refurb if that happens anyway haha
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
netnerd said:
yeah.. that is like saying Toyota brakes problems never existed! do a video AFTER the brakes been fixed!
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i'm pretty sure this video was done weeks if not months before the s4 came out. Thats the whole point of stress testing.
scott14719 said:
I'm not sure if you are just trying to argue for the sake of arguing but I clearly said I think the test might have been exaggerated. Your response was that you didn't think it was (your first bolded quote) and then you turn around and say it might have been (your second bolded quote where you said it might have been distilled water instead of regular water)? Using a non-common type of water sure looks like they might be exaggerating real life outcomes to me (as I said in my first bolded quote).
So I'm not sure but it looks like you are arguing with yourself?
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Click to collapse
No, thats because you have such a closed mind, you don't get the point of the test. ITS NOT ABOUT DROPPING THE TEST IN WATER AND SEE HOW MUCH TIME IT TAKES TO SHORT, ITS ABOUT SEEING HOW WELL THE PHONE IS SEALED AKA WATER NOT GOING UNDER LCD, AKA WATER NOT PENETRATING CAMERA LENS.........ETC. Do you get it yet? They are eliminating variables like conductivity to see how well the phone hold up against infiltration. If the phone holds up well against that, it doesn't matter if its dropped in a base solution or in acid.
I don't know about you guys, but all my toilets are filled strictly with distilled water.
Samsung has more money invested in phone dropping contraptions than every house on my block is worth.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
But...but...all the HTC fanboys say that the S4 is some cheap plastic crap. :/
polish_pat said:
No, thats because you have such a closed mind, you don't get the point of the test. ITS NOT ABOUT DROPPING THE TEST IN WATER AND SEE HOW MUCH TIME IT TAKES TO SHORT, ITS ABOUT SEEING HOW WELL THE PHONE IS SEALED AKA WATER NOT GOING UNDER LCD, AKA WATER NOT PENETRATING CAMERA LENS.........ETC. Do you get it yet? They are eliminating variables like conductivity to see how well the phone hold up against infiltration. If the phone holds up well against that, it doesn't matter if its dropped in a base solution or in acid.
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Click to collapse
Here is the website for those of us that don't speak Korean...
http://global.samsungtomorrow.com/?p=24643
It says nothing about using any kind of special water for that test. And I am still calling Bul***t! How about filming yourself dunking your phone into regular tap water for the exact amount of time that was done in that video and let's see the results? There is a thread about a guy that dropped his in water for a moment and he had to dry it out in rice for over 48+ hours before it worked properly again...
http://forum.xda-developers.com/showthread.php?t=2318906
That is a real world result! And he was lucky it came back to life AFTER drying it out.

Don't Drop it???

Ordered a few cases today to try out a couple different vendors.
Unfortunately I didn't order them last week like i should have....
N5 felt about 15-18 inchs onto pavement as it slide of my leg. hitting the corner and landing face down. Landing face down
I thought it would have scratched a bit but not have a this chip taken out... Plastic around the glass seems as soft as it is to the touch..
tuffgong01 said:
Ordered a few cases today to try out a couple different vendors.
Unfortunately I didn't order them last week like i should have....
N5 felt about 15-18 inchs onto pavement as it slide of my leg. hitting the corner and landing face down. Landing face down
I thought it would have scratched a bit but not have a this chip taken out... Plastic around the glass seems as soft as it is to the touch..
Click to expand...
Click to collapse
You're lucky you didn't end up like this drop test...
ouch, my case is on the way....gotta be more careful......the white n5 is sooooooo slipppery.....
why are you amazed over that? Hate to tell you this but that damage is pretty much what you would expect out of any phone. Just count your blessings that the screen was fine.
OP you are ridiculous. Drop a lg g2 like that or a s4 then you will see how they end up. This phone is very well built and that is the least that can happen to most recent smartphones nowadays. So save your whinning and better edit that title with all those !!!! Afterall it is not the phones fault that you dropped it.
I got a warning from a mod for putting my question thread on the wrong section (here instead of the QA).
But yet the OP doesn't get anything.
This thread is completely pointless. ...I mean "Don't drop it! " ...?? I think everyone who bought the phone knew that before they even paid for it.
And why are you shocked ? you dropped it on a pavement! ..it's not rocket science.
In fact , that's actually impressive , only a small damage...the phone is really tough for something that's not IPwhatever certified like the Xperias
tuffgong01 said:
Ordered a few cases today to try out a couple different vendors.
Unfortunately I didn't order them last week like i should have....
N5 felt about 15-18 inchs onto pavement as it slide of my leg. hitting the corner and landing face down. Landing face down
I thought it would have scratched a bit but not have a this chip taken out... Plastic around the glass seems as soft as it is to the touch..
Click to expand...
Click to collapse
So if I understand you correctly..... If I drop the phone onto a hard surface, it may get damaged? Thanks for the heads up.
ravenwood27 said:
I got a warning from a mod for putting my question thread on the wrong section (here instead of the QA).
But yet the OP doesn't get anything.
Click to expand...
Click to collapse
Whine one one notified, whaaaaambulance on its way to you
Sent from my Nexus 7 using XDA Premium 4 mobile app
And yet another tread to make the search for actual issues that much less effective.
Thank You OP!
I'd say that's come out of it pretty well. The plastic band has taken the impact and not passed a lot of energy through to the glass, thus it stayed intact.
"don't drop it" indeed, as if anyone goes out of the house thinking, "you know what, I'll bounce my N5 like a basketball today"
Thanks for advice, i was thinking to drop my phone.
Honestly, not that bad. And easily covered up and hidden with a case. Consider yourself lucky.
So in other words, the sun rises in the east and sets in the west, the sky is blue, water is wet, fire is hot, etc etc....
I have to say this phone is well built or I am extremely lucky. I dropped mine from about 3 feet and it fell flat on its back. My heart fell to the floor with it but when I picked it up there was no damage at all. Absolutely no scratches, cracked screen, broken camera, or rattles. So far it seems as if everything is working as it should.:good:
well isnt it obvious that when u drop a phone u will end up scratching it or shattering the screen?
gantou said:
why are you amazed over that? Hate to tell you this but that damage is pretty much what you would expect out of any phone.
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Not really, most rivals do so much better.
BoneXDA said:
Not really, most rivals do so much better.
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Results from a similar drop with my S3... screen cracked. Never spread though and didn't cause any usage problems so I dealt with it for months
joshuaauger said:
I guess you've never owned a Nokia from the 90s.
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Click to collapse
oh man. i remember throwing one directly to the ground when I was upset and it still worked after, haha. It didn't have a 5 inch screen on it either. in fact, the screen wasn't even on the outside.
The N5 looks less fragile than the N4, so we'll see.
tuffgong01 said:
Ordered a few cases today to try out a couple different vendors.
Unfortunately I didn't order them last week like i should have....
N5 felt about 15-18 inchs onto pavement as it slide of my leg. hitting the corner and landing face down. Landing face down
I thought it would have scratched a bit but not have a this chip taken out... Plastic around the glass seems as soft as it is to the touch..
Click to expand...
Click to collapse
that's awesome.........
Things generally break, chip, crack when you drop them onto a hard surface specifically the concrete.
joshuaauger said:
I guess you've never owned a Nokia from the 90s.
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Click to collapse
naw..i was too young to own a phone

Water proof?

Is this properly waterproof?
Has anyone tried?
I don't trust mine for some reason....
kolembo said:
Is this properly waterproof?
Has anyone tried?
I don't trust mine for some reason....
Click to expand...
Click to collapse
I tried YouTube in the shower to play some music. It starts doing all sort of things as it recognized water drops as touch actions on the screen. The moment the water hits the speakers it starts going dodgy. A good wipe later and the phone works perfectly. Although I must admit I started panicking a bit when I started hearing the distortions from the speakers.
I have not emerged it fully in water so that's all I've got for now. But I got great fate in it. I work on a boat in shallow waters so no doubt it will fall in one day and I'm going to go fishing for it. I will come with updates when it does happen
@yolinkin
ha!
Well done. Yeah, steam in my bath gets the screen acting funny.
I just need to know that it will survive an accidental dunking!
Onward.
kolembo said:
@yolinkin
ha!
Well done. Yeah, steam in my bath gets the screen acting funny.
I just need to know that it will survive an accidental dunking!
Onward.
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Click to collapse
I already tried twice to use it underwater on purpose. Both times it got damaged. The HTC support didnt even knew it should be waterproof, so I got both times a new one from Vodafone Germany. If it happens a third time, I'll choose another phone, because it was the additional reason for me to buy it. Shame on HTC..
SiggieX said:
I already tried twice to use it underwater on purpose. Both times it got damaged. The HTC support didnt even knew it should be waterproof, so I got both times a new one from Vodafone Germany. If it happens a third time, I'll choose another phone, because it was the additional reason for me to buy it. Shame on HTC..
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Click to collapse
They don't know it should be water proof, because it isn't. It's advertised as water/dust resistant. 2 different things.
SiggieX said:
I already tried twice to use it underwater on purpose. Both times it got damaged. The HTC support didnt even knew it should be waterproof, so I got both times a new one from Vodafone Germany. If it happens a third time, I'll choose another phone, because it was the additional reason for me to buy it. Shame on HTC..
Click to expand...
Click to collapse
Can you elaborate what you tried?
Don't understand why people want to drown their phones underwater. I do believe HTC's intention for making it water resistant was for more device protection, not for snapchat scuba diving Lmao. Although, it did seem they were leading us to believe that we could take under water pics with the squeeze feature. They dropped the ball on that one.
Mine fell into sea water
It never turned on
and he is dead
gsm0607455890 said:
Mine fell into sea water
It never turned on
and he is dead
Click to expand...
Click to collapse
Probably due to the salt in sea water. When it dries it crystallises. If any got in, it will affect the internal components.
Also check HTC website. It states clearly that it should only be resistant against still fresh/Tap water. Info attached.
sephstyler said:
Can you elaborate what you tried?
Click to expand...
Click to collapse
The first time I had it 20cm under water for 10s. Some bubbles left from the microphone down below. This time I#d wouldnt even survived a rondom accident with water.
The second time I tried it in my bathtub for around 5 minutes to test if pics or vids would work. It did a bit. Controlling the phone while changing from water to air or the other direction is impossible, because it unterstands waterdrpos as input. so if u dive into water, it automatically pushes both buttons.
Controlling it fully under water work, but u dont really see what u do.
The thing is, if HTC says it is IP 67, it also should be it. So I will also try it with ne next changed one. When something happens in the future, I really want it to be waterproof.
I think there is a general misconception of the official IP67 rating..
https://forum.xda-developers.com/showpost.php?p=73584248&postcount=29
Just check there, also HTC claim, quite correctly it should resist water, but (like the official IP67 rating claims) you shouldn't submerge your device intentionally.
Trust me on this, I'm an engineer, IP67 does not mean you can happily use your device underwater, it should just survive a short trip into water (ie accidents) and you should be able to use it in rain etc.
I grew up knowing that electronic devices and water do not mix. I have owned almost all of the flagships without ever worrying about waterproofing. I never have water issues with my device cause I don't think it's a good idea to put it in water. This issue is way overblown.
I think this water resistance fad needs to die. I'd rather have removable battery than this 30 minute water resistance bs.
Btw, it's not waterproof that would imply it's resistant to water indefinitely these phones are simply water resistant.
Further there have been situations where phones that have been exposed to water won't charge because a sensor thinks the charge port is wet (on the s8 anyway).
Sent from my LG-H918 using XDA-Developers Legacy app
p50kombi said:
I think there is a general misconception of the official IP67 rating..
https://forum.xda-developers.com/showpost.php?p=73584248&postcount=29
Just check there, also HTC claim, quite correctly it should resist water, but (like the official IP67 rating claims) you shouldn't submerge your device intentionally.
Trust me on this, I'm an engineer, IP67 does not mean you can happily use your device underwater, it should just survive a short trip into water (ie accidents) and you should be able to use it in rain etc.
Click to expand...
Click to collapse
Agreed. I'm an engineer as well, and "water resistance" definitely refers to "water", like tap water or mineral water. It won't resist to sea water, orange juice, coca cola, high temperature bath/shower/SPA, and the steam.
And for some who put their phones into the refrigerator in summer and when phone gets hot, the water comes from the air inside...won't resist to that either.
Definitely not water proof
Hi there
The U11 is definitely not water proof. In the brief desctiption (at least in Switzerland, guess it's the same in "any" german description) it is clearly stated "Wasserdicht" (= water proof). Today the device fell into sea water, maybe 1 m and stayed for about 30 seconds.
After some hours I opened he sim tray and the white spot (liquid damage indicator (LDI)appeared red. So water definitely penetrated the device. Guess it doesn't matter wether it's sea or other water - but the damages inside are certainly higher with sea water due to the salt.
I could turn on the device and it felt into a kind of boot loop. Starting up in download mode worked. It is now in a rice bath and I am waiting now a few hours.
Hope I don't have to buy a new device...
And I will have to adjust my signature...
konsti23 said:
Hi there
The U11 is definitely not water proof. In the brief desctiption (at least in Switzerland, guess it's the same in "any" german description) it is clearly stated "Wasserdicht" (= water proof). Today the device fell into sea water, maybe 1 m and stayed for about 30 seconds.
After some hours I opened he sim tray and the white spot (liquid damage indicator (LDI)appeared red. So water definitely penetrated the device. Guess it doesn't matter wether it's sea or other water - but the damages inside are certainly higher with sea water due to the salt.
I could turn on the device and it felt into a kind of boot loop. Starting up in download mode worked. It is now in a rice bath and I am waiting now a few hours.
Hope I don't have to buy a new device...
And I will have to adjust my signature...
Click to expand...
Click to collapse
Contact support and play dumb and tell them it fell into the sink or toilet bowl.
Do not tell them it fell into salt water (as it is not rated to withstand salt water) and keep your fingers crossed
konsti23 said:
Hi there
The U11 is definitely not water proof. In the brief desctiption (at least in Switzerland, guess it's the same in "any" german description) it is clearly stated "Wasserdicht" (= water proof). Today the device fell into sea water, maybe 1 m and stayed for about 30 seconds.
After some hours I opened he sim tray and the white spot (liquid damage indicator (LDI)appeared red. So water definitely penetrated the device. Guess it doesn't matter wether it's sea or other water - but the damages inside are certainly higher with sea water due to the salt.
I could turn on the device and it felt into a kind of boot loop. Starting up in download mode worked. It is now in a rice bath and I am waiting now a few hours.
Hope I don't have to buy a new device...
And I will have to adjust my signature...
Click to expand...
Click to collapse
Salt water is no friend to any waterproof device. I have used multiple times my S7 and U11 in salt water and they are perfectly fine as long you clean them quickly with "sweat" water.
My balls are not big enough to try submerging it. As long it resist a little sweat and the occasional rain I'm happy with it.
kolembo said:
Is this properly waterproof?
Has anyone tried?
I don't trust mine for some reason....
Click to expand...
Click to collapse
I took mine to a water park for a day, only issue I had was audio distortion for a few hours while the speakers dried out.
Water proof - guarantee case - update
Hi all
Small update regarding the "water proof" case. Well, it shows up that the thing is getting very complicate. I explain how the reparation chain is organized in Switzerland:
- Device is sold in Electronic Shop (the name is not important)
- In case of reparation: Drop the device with Electronic Shop
- Electronic shop sends device to a reparation center in Switzerand which repairs normally devices (any brands). At this repair center, HTC devices are NOT repaired, they are sent to Czech Republic (or Poland - I don't remember) for reparation.
- And then the whole chain is going back to the Electronic shop
Now, I have received an invoice for the reparation because of the water damage. After that I have contacted the reparation center Switzerland (which explained that they don't repair HTC devices) and after that the reparation center abroad. They now play the game telling me "Yes, your device has a water damage". When I reply that the HTC U11 is supposed NOT to have water damages (according to the specs) I get the reply "yes, we understand that you are angry, but in case of water damages we can't do anything. And your device has a water damage".
Next reply: Reparation center in Switzerland says "Please refer to Reparation Center abroad". Reparation Center abroad says "Please see this case with reparation center in Switzerland". So nobody is taking it's responsibilities.
I also get the statement from the reparation center abroad that every device is tested for water proof before they are sold. And this would also be a reason that my device was not water proof on another spot. YES SURE!
I am really pxxxed off. This is the first time in 10 years that I have a reparation in guarantee. If HTC is not willing to repair my device as guarantee case then I am done with them. I HOPE HTC READS THIS.
Thanks for reading

Corning Gorilla Glass 5 on both front and back?

I was under the impression that the OP7Pro had CGG6 on the front, and CGG5 on the back.
But according to the corning's website itself:
OP7Pro has CGG5 on both front and back: https://www.corning.com/gorillaglas...glass-front-and-back/oneplus/oneplus7pro.html
OP7 has CGG6 on front, and CGG5 on the back: https://www.corning.com/gorillaglas...la-glass-front-and-back/oneplus/oneplus7.html
Is it because of the curved display? Are there any downsides to having CGG5 vs CGG6?
It's only for scratches. All the Gorilla Glass breaks when dropped, especially on an edge. As far as the difference, there is not much. Hell, even from the GG 1 to the 6 each one from the next Corning touts something like 20% stronger blah blah blah but in real life durability, there isn't much from the 1 to the 6 now. There might be 20% increased strength/durability from the 1 to the 6. but really what the main difference is is scratch resistance and even GG 1 is really good at that.
Eric214 said:
It's only for scratches. All the Gorilla Glass breaks when dropped, especially on an edge. As far as the difference, there is not much. Hell, even from the GG 1 to the 6 each one from the next Corning touts something like 20% stronger blah blah blah but in real life durability, there isn't much from the 1 to the 6 now. There might be 20% increased strength/durability from the 1 to the 6. but really what the main difference is is scratch resistance and even GG 1 is really good at that.
Click to expand...
Click to collapse
Actually the scratch resistance is the same. They just make them slighter more resistant to drops etc each update
Eric214 said:
IAll the Gorilla Glass breaks when dropped, especially on an edge.
Click to expand...
Click to collapse
Amen to that. I broke the GG on my 3T screen, dropping it on its edge/corner onto a concrete sidewalk. Never broke a screen on a phone before (since before they used GG on these devices - Windows Mobile days!) and totally my fault. But when it happens, it happens.
I got the bumper case for my 7 Pro. And trying not to be a klutz.
Reuben_skelz92 said:
Actually the scratch resistance is the same. They just make them slighter more resistant to drops etc each update
Click to expand...
Click to collapse
That's not true. The hardness is the same. They claim the new versions can withstand drops better... Not the case.
Yeah you're right, it is CGG 5. I had the 6T before the 7 Pro and that was CGG 6. Why they downgraded for this device I'll never know. Probably to cut the cost a LITTLE BIT given the extra stuff they packed into the 7 Pro. I just hope CGG 5 is strong enough! I never drop my phones either way, but it's on my mind from time to time, I won't lie.
dropped my op7 pro on concrete in my garage like 3 times already, not a scratch on it
A.Priori said:
dropped my op7 pro on concrete in my garage like 3 times already, not a scratch on it
Click to expand...
Click to collapse
Case and screen protector...?
Eric214 said:
That's not true. The hardness is the same. They claim the new versions can withstand drops better... Not the case.
Click to expand...
Click to collapse
That's what I just said
A.Priori said:
dropped my op7 pro on concrete in my garage like 3 times already, not a scratch on it
Click to expand...
Click to collapse
Be careful. Just one drop onto a screen edge or corner onto concrete, and it will shatter like a spider web! Happened on my 3T.
Reuben_skelz92 said:
That's what I just said
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Click to collapse
No you didn't understand what I wrote. I said Corning
"claim the new versions can withstand drops better... Not the case."
That means it's supposed to withstand drops better but that is not the case as in it's not true. I'm not taking about a phone case.
redpoint73 said:
Be careful. Just one drop onto a screen edge or corner onto concrete, and it will shatter like a spider web! Happened on my 3T.
Click to expand...
Click to collapse
True, I had my 3 in a spigen slim case, took a tumble from my pocket while playing basketball, case came off from the side and cracked the whole screen.
Op7pro being both heavier and more glass covered, it seems to be a recipe for disaster.
I don't know if the claims made by corning about CGG6 being more drop resistant than CGG5 are true or not, but OP should've used CGG6 on the front no matter what, even OP6T had CGG6. And the drop tests on youtube for Op7pro aren't confidence inspiring as well..
Eric214 said:
No you didn't understand what I wrote. I said Corning
"claim the new versions can withstand drops better... Not the case."
That means it's supposed to withstand drops better but that is not the case as in it's not true. I'm not taking about a phone case.
Click to expand...
Click to collapse
Yes basically what I said. I said scratch resistance is the same and they improve the hardness, i.e withstand drops better. I'm not saying it's true. Like you I'm just saying that's whats claimed each new version
Reuben_skelz92 said:
Yes basically what I said. I said scratch resistance is the same and they improve the hardness, i.e withstand drops better. I'm not saying it's true. Like you I'm just saying that's whats claimed each new version
Click to expand...
Click to collapse
Ahh Okie
Yea...the CGG5 on the OP7Pro is horrible. I dropped my phone, from pocket to ground, in a case and it shattered the back glass. Mind you the front was fine but I didn't notice the back glass was shattered until 2 days later due to the case. I had to switch over to the CaseMate case that is sold through TMobile. I very rarely drop my devices and this was the first one I had to do a warranty claim on due to external damage.
dynamikd said:
Yea...the CGG5 on the OP7Pro is horrible. I dropped my phone, from pocket to ground, in a case and it shattered the back glass. Mind you the front was fine but I didn't notice the back glass was shattered until 2 days later due to the case. I had to switch over to the CaseMate case that is sold through TMobile. I very rarely drop my devices and this was the first one I had to do a warranty claim on due to external damage.
Click to expand...
Click to collapse
That's sad. Which case you had when this happened?
This guy recently posted a crazy drop test video with one of the SupCases, and it seemed to hold up just fine: https://www.youtube.com/watch?v=DWhhpAhKIN0

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