Hey, I have an unrooted and stock idol 3 that I was just playing a game on when suddenly the screen turned bright blue and then off. I tried to turn it on and it showed the Alcatel screen and then went blue again and this time turned off for good. I tried to go in to the recovery but that doesn't work either. I held down the power and volume for lots of time and in many different combinations also to no avail. The only thing the phone does is that the notification light turns on when the charger or usb to the computer is plugged in. Has anyone come across something like this and has any ideas how I can fix it? Any and all help will be appreciated, thank you.
Same here. Yesterday I was opening the camera app and the screen went blue. I've press the power and up button but the phone doesn't turn on.
What can I do?
I called Alcatel's customer service and they told me to send it in, luckily I didn't root my phone or anything, that's what I'm going to do. If you need to call them, the phone number is 855-368-0829
wow, that totally sucks. G/l with the repair/fix.
it looks it died simply. Can happen, nobody is perfect. Hope you get lucky with replacement.
@Cheeseball14 same thing happened to me. how did you proceed after calling the costumer service number? Were you asked to ship in the phone?
same issue as your post and others , i did call the alcatel warranty number , sent it to the Texas repair center , got my phone back , and still the same issues for the phone turned on and off , then screen turned blue , and didn't want to turn back on , then i called again, sent it again , they send me a pre paid shipping la label , hoping this time they will fix the problem, the web calls this blue screen of death
Fix Idol 3 won't turn on.
cheeseball4 said:
Hey, I have an unrooted and stock idol 3 that I was just playing a game on when suddenly the screen turned bright blue and then off. I tried to turn it on and it showed the Alcatel screen and then went blue again and this time turned off for good. I tried to go in to the recovery but that doesn't work either. I held down the power and volume for lots of time and in many different combinations also to no avail. The only thing the phone does is that the notification light turns on when the charger or usb to the computer is plugged in. Has anyone come across something like this and has any ideas how I can fix it? Any and all help will be appreciated, thank you.
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Click to collapse
I took mine back to seller (Bell). There they reset it to particular factory settings. Need to be careful otherwise to not erase the full system. Just a factory reset by Bell or your supplier.
Did your phone turn on? How could bell reset if it doesn't turn on like op's phone?
Related
Got a perculiar problem with the S6. The screen suddenly went black with just the blue LED blinking in the upper left hand corner of the sreen. I am assuming the phone went off completely as I cannot access it via the PC also. I have tried all possible button combinations for reset but no luck so far.
Anyone else experience this? Did you find a fix?
Sent from my SM-G920V using XDA Free mobile app
Well the phone is not off if the blue led light is blinking, I've never had it happen to me where the phone didn't come back though. I was using an app one day (YouTube I think) and the app crashed and bugged the phone out to where the screen went black but the led was blinking. I left the phone alone after several attempts of hitting home and power to get the screen to come back on and finally I think I plugged it into the charger and it kind of just fixed it self and has not happened again. This is the scary parts of not having a removable battery.
Sent From My Rooted Galaxy S6
I've got the 128GB and yes I have experienced this as well, twice! I hold down both volume buttons the home button and the power button at the same time, this will put you in maintenance mode. It'll take a couple of seconds holding those buttons but just keep them pressed. Be careful because when it does come on it comes on fast and factory reset is the second selection in that mode. The first time I did it I wiped my phone, the second time it happened I lifted my fingers fast enough not to make a selection. Give that a try and see what happens.
frostysax said:
I've got the 128GB and yes I have experienced this as well, twice! I hold down both volume buttons the home button and the power button at the same time, this will put you in maintenance mode. It'll take a couple of seconds holding those buttons but just keep them pressed. Be careful because when it does come on it comes on fast and factory reset is the second selection in that mode. The first time I did it I wiped my phone, the second time it happened I lifted my fingers fast enough not to make a selection. Give that a try and see what happens.
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Click to collapse
Thanks very much.
Hey guys, i really need someones help. Everything in my life runs on my phone. The phone is Samsung Galaxy Note 5. Its screen is black and there is a blue blinking light. I have tried to hold the volume down and power buttons but it didnt do anything. It doesn't respond even after plugging in.
chaudharysafi said:
Hey guys, i really need someones help. Everything in my life runs on my phone. The phone is Samsung Galaxy Note 5. Its screen is black and there is a blue blinking light. I have tried to hold the volume down and power buttons but it didnt do anything. It doesn't respond even after plugging in.
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Click to collapse
Sounds like you have the same problem as stated in OP. You could try doing what was recommended earlier in the thread. By the way, this is an inappropriate location to put your problem. Read the forum rules
Never rooted.
I am having the same issue. I have tried everything. Factory reset. Reboot/wiped cache and even trying to install verizon's Fireware again as it come only up to the Samsung S6 logo then goes blank. This is now my 4th replacement with Verizon and getting sick of it. How do I fix this? Odin stops at Get Pit mapping then when I do that says it can not install NAND. Using Odin 3.10.6 and 3.10.7. Tried mutli cables and restarted computer as well. This is driving me insane these phones keep doing this.
same problem except nothing comes on. no led, no reset, no computer recognition...
Same issue. Boots into and displays recovery fine and download mode. I can also bring up the safe mode menu ... just can't boot into the OS. Blue light on. I get a response in ADB when powered on, just can't enter any commands due to not being able to authorize access via phone screen.
Update:
Well as strange as it sounds, as soon as I plopped it down on the wireless charger for my S7 the screen came to life. It was at 95% battery prior to. Whatever gremlins got into the gizmos within the wireless charging apparatus seems to have caused this strange occurrence.
My fathers oneplus one was dead suddenly, it does not turn on or vibrate. The screen just stays black. So i cant access recovery or fastboot. It was charged when this happened. I tried every trick in the book (power-cycling, charging it for a long time, different key combinations etc.) I thought it might be the battery, so i ordered a replacement battery and put it in, but no luck. Still the same. My pc however recognizes it as QHUSB_BULK. So i googled that and stumbled across a thread talking about downloading Color.zip and using Msm8974DownloadTool.exe to fix it. (also tried the oneplusrecovery tool) That sadly didn't work. It just said xxxxxSaharaxxxxx (x being gibberish). Some other user suggested pressing power and vol+ when that happens, but it also doesn't work. I tried submiting a ticket to oneplus but i can't if i dont have the imei number, which i cant get because the phone doesn't even turn on... I now filed a ticket with a random imei number, no idea if they even accept it, though
It's really pissing me off, since all 3 opos in my family now don't work correctly (mine rebooting every few hours/minutes regardless which rom i flash, my brothers has extreme ghost touches which suddenly appeared 3 days ago (though he does have a replacement screen since a few months) and my fathers doesn't even turn on)
Anyone had a similar problem? Or knows whats causing it?
Therr are other ways of getting your IMEI. It can be found on the box it came in and I think also on the frame behind the cover, but don't quote me on that.
Hi
suddenly from today i have a led light turned on inside my front speaker
i googled and found this
http://www.techdroider.com/2015/08/moto-g-3rd-generation-also-have-hidden-led.html
I have purchased the phone on 26th Oct 2015 from Flipkart.
No matter what I do the light wont go off. Even if i power off the phone the led stays.
Please let me know what to do.
justrajdeep said:
Hi
suddenly from today i have a led light turned on inside my front speaker
i googled and found this
http://www.techdroider.com/2015/08/moto-g-3rd-generation-also-have-hidden-led.html
I have purchased the phone on 26th Oct 2015 from Flipkart.
No matter what I do the light wont go off. Even if i power off the phone the led stays.
Please let me know what to do.
Click to expand...
Click to collapse
Disconnect your USB cable, is it still lit? The LED is a charging indicator in some ROMs but the fact that it is on when powered off is odd. If the LED is lit and no USB cable is connected and the power is off, this sounds like an electrical issue inside the device but to be sure I would do a full factory image flash and test it.
We all know it has an LED, have for some time... but it is hard wired to the charging circuit so when activated it only shows charging status and nothing else. If yours is one all the time, it could indicate a problem with the hardware.
acejavelin said:
Disconnect your USB cable, is it still lit? The LED is a charging indicator in some ROMs but the fact that it is on when powered off is odd. If the LED is lit and no USB cable is connected and the power is off, this sounds like an electrical issue inside the device but to be sure I would do a full factory image flash and test it.
We all know it has an LED, have for some time... but it is hard wired to the charging circuit so when activated it only shows charging status and nothing else. If yours is one all the time, it could indicate a problem with the hardware.
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Hi
It glows without any cable attached. I will go ahead and file for a replacement.
that is scary can you take a snap of it ?? i want to see how it looks
nandakis4 said:
that is scary can you take a snap of it ?? i want to see how it looks
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Click to collapse
It looks white. Even mine just flashed up one day for 0.5 seconds. You can do it to. Just discharge your phone completely until it turn off automatically then goto a very dark room cause the light is to dim and then plug your phone. You will see it flashed up for one second
Does that mean a USB cable isn't required to make it glow
Since you can't touch the battery, I suggest you discharge it it completely . Keep it mines it can be dangerous though.
Hi
It glows even if i switch off the phone. I have asked Flipkart to replace my handset. But they were trying to say that i should take it up with the company. I was stern and asked them to replace it since it is just 15 days since i brought the phone. They have told me that they will send the engg. tomorrow. Will keep you guys posted.
http://imgur.com/Z168hK4
Awesome.. I want thay
Did you get this issue fixed ?
Same issue !!!
Even I have the same issue since yesterday .. LED is always ON even after powering off the device. Any Idea how to resolve this issue ??
Did you get any solutions for this ?? I am also facing the same issue , I did a factory reset. But the problem still exists.
justrajdeep said:
Hi
suddenly from today i have a led light turned on inside my front speaker
i googled and found this
I have purchased the phone on 26th Oct 2015 from Flipkart.
No matter what I do the light wont go off. Even if i power off the phone the led stays.
Please let me know what to do.
Click to expand...
Click to collapse
See here on XDA:
http://forum.xda-developers.com/mot...m-controls-t2951869/post57014759#post57014759
It's applicable also to Moto G 3rd gen.
If with
echo none >/sys/class/leds/charging/trigger
LED stays on, it must be an hardware failure.
I have the same problem! Since two days ago the front LED is always switched on!
Weird, it popped up just an hr ago in my moto g, gen 3 as well bought in India, via Flipkart and won't go away. It has a flickering (seemingly pseudo random) characteristic in periodicity as well as luminosity potentially indicating a short-circuit of led power-circuit behind front speaker(s) or worse, some fourier optical-transmission pattern. It flickers even when powered off and that says something about this LED behind front-speakers. A factory reset also did nothing to it.
Hey guys! I aslo facing the same problem.i tried every thing except Root. I have tried power off, battery 100% drain,factory reset but nothing can stop led. please suggest if any one have its solution
i have tried these apps, and one of the kernel for our device can turn it on without any app, but what i want is enable without any mod or app.
gunjan.kumar said:
Hey guys! I aslo facing the same problem.i tried every thing except Root. I have tried power off, battery 100% drain,factory reset but nothing can stop led. please suggest if any one have its solution
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Click to collapse
Hey man did you managed to solve this issue? My led started glowing a few hours ago, I have 3 months with the phone.
Hi all,
is the issue still solved? today my phone has started to show the same thing,even after it's powered off the led still glows mildly. it's been 5 months i'm using it. I've wiped data,cache,system parititions then flashed a stock LP rom but the issue still exists. From custom Kernel if the 'Battery Light' option is turned ON when the phone is being charged it glows brightly. It's really uncomfortable to see it's lit all the time. I wish I could have removed that LED light from there lol
Anyone please have a look
Hi!
I have the same problem with the white led. I contacted Motorola Support (in Canada) and I got to send my phone to a service center. I just got my phone back and they say it's not repairable because of a liquid damage to the main board. The thing, my phone never got wet!
I don't know if others who contacted Motorola got the same result...
I just had one start doing it too... if warranty won't replace it then I think I will damage the LED to try and disable it to hopefully rid of any extra battery drain.
EDIT: Well i'm not sure about this because i was thinking about drilling with a super small bit down to the LED to disable it, however i don't know how the earpiece speaker functions and whether it would damage it's function as well.
My friend got his new HTC Desire 826 in July 2015. He is having issue with his phone, the screen totally blackouts. He doesn't want to repair the phone because it has no more warranty and will cost much to repair. He asked my help to recover any data possible from his phone.
This was the info I got from him: The phone would restart itself once in a while in the recent few months of use (almost the time that the warranty ended). The screen would black out sometimes, a physical hit on the phone helped to recover it. At the last few moments before the screen totally blackout, the screen showed the mirror image of what it's suppose to show (he had to put it in front of a mirror to read the message). And then it just died and never come alive again. He can't remember whether he set the phone to silent mode.
What I did: Removed and put in the battery, pressing power button gives me a short vibration (I assume that means it can be turned on). Dissemble and reassembled the boards, flex cables etc. No burn mark or broken connection seen. Connect to TV using MHL cable, no signal detected. Soft reset by pressing POWER + VOLUME UP button, it vibrated and screen was still black. Since then, charging after turn on doesn't shows red light below the front camera. The metal cover above the motherboard was usually very hot whenever the phone is on. I'm working like I'm blind, omg >_<.
What's wrong with the phone? What should I do? Possible to repair? Some questions I'd like to ask.
1) Using MHL, does the phone screen need to be working then the TV will show what's on the phone screen?
2) Is there anyway I can connect the phone to other external screen and control externally?
3) I'm hesitant to repair the phone, the heating up of the motherboard scares me that the phone won't last long even after repair. Anyone has this phone and how do u go about this heating issue?
Hi
Try asking in the link below as we dont have a forum for your friends device
http://forum.xda-developers.com/android/help
Good luck
Hello guys,i don't understand what's going on in my phone.
I used my phone at night and when i get up in the morning next my phone's display was not work but i was getting calls, sms everything then i thought i thought maybe it's a display problem, then i switch off my phone by holding the power key for 10 sec. (Approx.) . Next day, when i plug in the charger nothing was happening(no charging light, no vibration) then i hold down the power key i felt vibration and the screen turned on(powered by Android was written) then automatically switched off, i tried to switch it on again but same thing happened..... Now new problem showed up, when i connect the phone to stock charger red light blinks(no vibration,no screen Turned on,nothing) , but when i connect to other charger nothing happens (not even red led blink) .
If anybody know any solution, please help me with this(i went to a Mobile repairing store, they had given up already)
dpankar brmn said:
If anybody know any solution, please help me with this(i went to a Mobile repairing store, they had given up already)
Click to expand...
Click to collapse
I'm pretty sure an authorized service center could have
1. either fixed it
2. or told you that phone is unrepairable, means is electronic waste
What is your device?
VD171 said:
What is your device?
Click to expand...
Click to collapse
Asus Zenfone Max Pro M1
jwoegerbauer said:
I'm pretty sure an authorized service center could have
1. either fixed it
2. or told you that phone is unrepairable, means is electronic waste
Click to expand...
Click to collapse
Yeah....Phone repairing center said that to me