Related
Here is my story:
http://www.expansys.com/ft.aspx?k=120187
I'm going to send them an LBA tomorrow morning and go the legal route. Disgusting. Totaly ignored and swept under the carpet.
Shame really, as its probably a hardware defect and they could replace the phone and I would be happy.
Use them at your own risk.
Shame to hear this...
Wish you the best in all the process
I have always avoided them...Hope it works out for you.
Wow. That was a pretty piss-poor response from the Expansys employee. I've had trouble with Expansys before but was going to buy through them again (the Touch Pro 2). I'm going to take my money elsewhere though now, pay a bit more, but at least get to deal with someone who doesn't have an attitude.
Jadel said:
Wow. That was a pretty piss-poor response from the Expansys employee. I've had trouble with Expansys before but was going to buy through them again (the Touch Pro 2). I'm going to take my money elsewhere though now, pay a bit more, but at least get to deal with someone who doesn't have an attitude.
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Indeed, very shocking and something I would never tolerate from a member of my teams or company. Here is my response, just in case they delete it:
"Thank you Yoni and Anita. For the record, I have spoken to your sales team, 3 times over the course of the week on the phone and 3 times via email - maybe now you can understand why I am so frustrated? I had the RMA form emailed to me and fully filled out by myself as early as Wednesday however, I was advised that I needed to wait for a response to this Forum post BEFORE an RMA number would be authorised - hence the 2 phone calls and 3 emails to chase this up. I question why its taken a week for this and also why i STILL have not received the RMA number?
BTW, for a period yesterday your main customer services number rang four times and then went dead - i tried this three tmes, with the same result.
Pete, your response is unprofessional and unwarranted. Volunteer, part time, full time or community service, when you respond with that red banner you are representing Expansys and all its employees. If you wish to be rude to a business customer who is clearly frustrated and has been let down by the support process you should first; ensure you are in full receipt of the facts, two; remember you are representing THE company and three be curteous - no matter how rude the customer is. A well trained customer services representative should never be sarcastic, pedantic or patronising. If I was an employee of Expansys who get there monthly rent paid by people like me (and my company) and I had read that response I would not be a happy on how you have spoken to a potential sales lead for many thousands over the next few months.
This clearly demonstrates why using untrained volunteers to help on a support forums is a very bad idea.
edit:
BTW, this "After 10 days products covered under warranty should be returned to the manufacturer for repair or replacement" is in clear breach of the Sales of Goods act."
FINALY got an RMA number now my business account manager is back at work. Can't believe its been such a fiasco.
Good to hear, you got rma number.
Stunning, truley stunning. I have spoken to a few of you over the phone now, each one promising action and nothing. I guess I have no choice but to go the legal route now.
A letter before action will be in the recored post tomorrow afternoon for selling a product which is not fit for purpose under the Sales of Goods Act.
AttorneyCompany said:
Stunning, truley stunning. I have spoken to a few of you over the phone now, each one promising action and nothing. I guess I have no choice but to go the legal route now.
A letter before action will be in the recored post tomorrow afternoon for selling a product which is not fit for purpose under the Sales of Goods Act.
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Attorney? FAIL. UK. Your obviously not very good are you as you would know that you dont have "Sales of goods act" in the US. Your not a good advert.
---------------
Btw, to anyone else reading this thats not a wana-be-lawyer company. I have now spoken with Expansys worldwide MD and I have a brand new unit in the post. The senior management team have now gone some way to restoring my confidence in Expansys.
Monty Burns said:
This clearly demonstrates why using untrained volunteers to help on a support forums is a very bad idea.
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It certainly clearly demonstrates why using the wrong mode of support for a device is a bad idea. As the guy on the forum told you, there was an RMA form on the site. Personally, I would have called for an RMA initially and I would have been calling customer services and not sales as you state you did. Before getting so wound up about it, why don't you take a step back and look at it from a logical point of view? How would a public forum be able to discuss individual faults? For anything that is specific to you such as a return, It's always going to be better to contact the company direct with a phone call or an email, a forum just isn't the place for that kind of thing and to be fair to the guy that snapped at you, you were taking a quite abrasive tone. Maybe you didn't intend it that way, but it certainly came out that way in text.
Ok .... first off why are you getting wound up unless you are PeteGraham?
second, I did phone sales and emailed "enliven". I was told to post on the TECHNICAL SUPPORT forums for them to confirm it was an issue.... note, its a TECHNICAL SUPPORT forum.... thats why i posted my "indivivual fault". I was told that until they said it was an RMA (by Yoni) then I could not return it, does that make it clear?
For your information the head of corporate sales has said to me, and these are quotes, "we dropped the ball on this" and "we made an utter mess of it" and "Roger (the MD) will be performing a complete review of the sales and support process" based on my email conversation and the evidence presented to him.
The sales line who messed up by telling me I needed to post on the forums, the guy on the forums (whether he likes it or not, DOES represent Exanpsys as he comes across in RED) and acted unprofessionaly and insultingly without first knowing ALL the facts.
Get wound up all you like (not sure why? You weren't involed in the drama) but Expansys have now appologised to me and as soon as the MD/Head of Corporate Sales were involved, very quickly replaced the unit - no questions asked. They have now gone a very long way to restoring my faith in them.
Oh and why did I phone the sales line?
http://www.expansys.com/customerservice.aspx#returnfaulty
If your goods arrive faulty or develop a fault within the first 10 days, you can return them to eXpansys for repair or replacement.
Please contact the sales team on +44 (0)161 868 0868 or download this RMA form (click here) and follow the instructions to authorise the return of goods
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And btw, the person on the sales line also emailed me the RMA form at the same time but again told me to post first for an RMA number.
I've also informed them that the "If your goods arrive faulty or develop a fault within the first 10 days, you can return them to eXpansys for repair or replacement" is in breach of the Sales Of Goods Act here in the UK and they are breaking the law - note, this instruction is applied to both consumers and corporate customers.
So, like the guy on the Expansys forums, maybe you should be in full receipt of the facts before posting (oh.... and read the Expansys FAQ for a start!)
I have just about come to the end of my tether in trying to work with HTC support in order to get my HTC X7501 repaired.
After 9 call to the "Support Centre", 3 e. mail support tickets raised (One of them involving 9 message pairs) trying to clarify charges related to the repairs, I have just received the device back unrepaired because "after 21 days we have received no communication from you".
They have consistantly ignored my requests for the name and contact details of the person responsible for customer relations in the UK.
Can anyone suggest who I should be contacting?
There is no way, ever again, that I am going near an HTC device despite the fact that I have been using them for 5 years.
Mate,
how old is the device? You may be covered under consumer rights.
Also, you should google the MD of the company and email them directly... honestly! I've now done this successfully with Sky and Expansys and had contact from both....
Thanks for the quick reply Monty, I'm in Jersey so I'm a bit short of the Consumer Rights here.
Of course. Google. Must be having Brain Fade.
OK the MD is Jon French. HTC headquarters are in Slough.
So for anyone else who needs the info:
Jon French
HTC
Thames Central
Hatfield Road
Slough
SL1 1QE
(Moderators the above info is in the public domain, but if uncomfortable about me posting it, then apologies and please delete).
Brian
heh - i only live down the road (about 5 miles away). Let me know if you need it personaly delivered i.e. signed for and I can do it for you
I'll PM you with the letter I sent to Expansys so you can get an idea of what worked for me.
hi guys
i am planning to buy a new phone soon, probably a China one. i have already checked many china shops but most of them do not look like a safe place for spending a couple hundred euros, and paying with paypal is in many of them impossible.
so would you be so kind and share your expirence with chinapadmall, because i was unable to find any useful information on the internet. at a glance they look different from most of china shops and paying with paypal is also possible.
just another question: probably i am going to buy either a iocean/OU Sheng X7 or a UMI X2. which one do you think is better in term of build quality?
thank you for help
I personally would keep away from Chinese phones, generally because they tend to not have any support afterwards. I looked through this site and however designed/presented nicely, the reviews are mostly of customers asking questions about the product. They seem to respond back though so that may be a good sign (even though they're using the reviews section as a forum, which is deceiving). Sorry for not exactly answering your question, but that's just my 2cents.
Do you mean "China" or "china"?
Either way, I wouldn't want to touch any China-made products left alone spending "a couple hundred euros" for it.
first of all thanks for your reply.
i meant China of course.
you are probably right about support ,sadly not so many own those phones. actually i am buying that kind of phone, because in last half year i lost two phones (they were both stolen by somebody). now i do not want to spend much money on a new phone.
including taxes and DHL shippinig i can get a full hd phone for approximately 220€ (about 290$), and that is why i am interested in buying China phone.
i will have to think a bit and search the internet, whether it is worth buying cheap phone and hooping for best, or spend at least twice as much money for Nexus 4, Sony Xperia Z, or other flagship devices.
I've bought my goophone n2 here in chinapadmalL and pay with paypal.It's safe.
And I'm also interested in iocean X7 and a UMI X2,but the pre-order does not begin,do you know the exact date? cause I don 't want to wait a long time .
I use dx.com for my China gadget shopping. They are trustworthy and have a decent support staff as well as forums. They accept paypal. The only downside is sometimes the shipping can be slow but anything shipping from Hong Kong is generally slow. They have name brand Android phones as well.
i am also interested in buying umi x2, iocean x7, or t he jiayu g4 advenced, but the problem is also the availability, and the release dates are not actually unknown.
and about the dx.com i must agree they are trustworthy, buty normally it takes long to receive your staff, but the problem is they do not have so many phones like other sites.
I would not buy AT CHINAPADMALL
Well I tell you my experience with this damn devil store "chinapadmall.com" because bine on April 9, 2013, announced in stock the following: "Good Quality Butterfly x920e OEM Smart Phone 5.0 Inch IPS 1920 * Quad 1080 2GB RAM Android 4.1-core 1.5GHz 16GB ". I buy paypal payment 250'87 total EUR total no joke. I get the phone about ten or twelve days later does not do what is advertised is 1920 * 1080 1270 * 920 is less, plus wifi does not work and tells me what I have to do is install the rom again, as I to have to do that to a newly purchased mobile trying it yourself. Well I tell you what I say I want to return smoothly to send it to an address and how do I have to send also want a 32 gb sd Tarje tells me to pay it and send it to me. I tell you all that I leave as requested on the page and tell me you do not need it with the email is enough. I send the phone on May 10, 2013, will arrive on May 24 and did not pick right now is in the post office waiting sheizen by will. I tell the seller and he says he does not know that you sent me x2 umi on Friday May 31 but do not know the tracking number and does not know because he has not Picked to send you the package. We also speak for the char of the page and I closed this sounds fishy.
SUMMARY, DONÍ BUY INTO THAT AS A PROBLEM WITH ANY Tourist trap breaded MOBILE I ALREADY TOOK TWO MONTHS MOBILE AND LEAST 280 EUROS.
P. D. if anyone knows something I can help I'd appreciate it because paypal said to have passed the 45 days to open a dispute. Of course I have happened if I had been the purchaser bullfighting, and the effectiveness of posts that you see, well here you have this tako, well I'm sorry but I inform relief and these thieves, swindlers. Thank you.: Mad :: mad:
This is the ultimate, the CHINAPADMALL.COM geta looks to have seen that I have told you what happened in all the forums that I could and yesterday (June 5) according to their page to put a discount promotion 5-8 $ a people who speak well of chinapadmall and send the address of the forum comment to your mail to see him, this must be seen to be believed, is very strong, does that and does not answer to the 10 MESSAGES I sent in the last 3 days. see to believe. how can a person for a lost mobile lose many customers as if they read this.
You can see it chinapadmall.com/blog/summer-sale/
I bought an Umi x2 from them 5 days ago. My order is still 'in progress' and not been posted despite me paying $20 for express delivery. I'mnot happy with their service.
UMI X2 32G rom 2G ram the umi company will stop produce for 3-4 weeks.so if you bought this phone don't dream they will ship.
Sent from my SHV-E120L using Tapatalk 2
Latest scam chinapadmal.com
now you do not answer or my email or to chat, no nothing, this store chinapadmall.com is a SCAM, they're FRAUDSTERS, they send defective phones, then put them back when they stay with the phone and your money and do not respond. I would not buy ANYTHING IN CHINAPADMALL.COM
hope can help you
joder007 said:
Well I tell you my experience with this damn devil store "chinapadmall.com" because bine on April 9, 2013, announced in stock the following: "Good Quality Butterfly x920e OEM Smart Phone 5.0 Inch IPS 1920 * Quad 1080 2GB RAM Android 4.1-core 1.5GHz 16GB ". I buy paypal payment 250'87 total EUR total no joke. I get the phone about ten or twelve days later does not do what is advertised is 1920 * 1080 1270 * 920 is less, plus wifi does not work and tells me what I have to do is install the rom again, as I to have to do that to a newly purchased mobile trying it yourself. Well I tell you what I say I want to return smoothly to send it to an address and how do I have to send also want a 32 gb sd Tarje tells me to pay it and send it to me. I tell you all that I leave as requested on the page and tell me you do not need it with the email is enough. I send the phone on May 10, 2013, will arrive on May 24 and did not pick right now is in the post office waiting sheizen by will. I tell the seller and he says he does not know that you sent me x2 umi on Friday May 31 but do not know the tracking number and does not know because he has not Picked to send you the package. We also speak for the char of the page and I closed this sounds fishy.
SUMMARY, DONÍ BUY INTO THAT AS A PROBLEM WITH ANY Tourist trap breaded MOBILE I ALREADY TOOK TWO MONTHS MOBILE AND LEAST 280 EUROS.
P. D. if anyone knows something I can help I'd appreciate it because paypal said to have passed the 45 days to open a dispute. Of course I have happened if I had been the purchaser bullfighting, and the effectiveness of posts that you see, well here you have this tako, well I'm sorry but I inform relief and these thieves, swindlers. Thank you.: Mad :: mad:
This is the ultimate, the CHINAPADMALL.COM geta looks to have seen that I have told you what happened in all the forums that I could and yesterday (June 5) according to their page to put a discount promotion 5-8 $ a people who speak well of chinapadmall and send the address of the forum comment to your mail to see him, this must be seen to be believed, is very strong, does that and does not answer to the 10 MESSAGES I sent in the last 3 days. see to believe. how can a person for a lost mobile lose many customers as if they read this.
You can see it chinapadmall.com/blog/summer-sale/
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Click to collapse
I think i can tell you something, I think there must something made you misunderstanding, i made two orders in chinapadmall.com, they response very fast and reply my every email and live chat, maybe the email sent to your junk box? it seem the live chat time from China time 9:00~18:00, you can try to see and try again. and even over 45 days, they accept return and refund, don't worry. one of my friend experienced it. it is better you tell him your order number first, so they can confirm soon. when refund the money, you must will get a coupon as a compensation( my friend got the coupon, hope the same as you).
and by the way, if they didn't answer you, how did you sent back the phone? where you got the return address?
hope your problem will be fix soon....
Chinapadmall estafa
[email protected] said:
I think i can tell you something, I think there must something made you misunderstanding, i made two orders in chinapadmall.com, they response very fast and reply my every email and live chat, maybe the email sent to your junk box? it seem the live chat time from China time 9:00~18:00, you can try to see and try again. and even over 45 days, they accept return and refund, don't worry. one of my friend experienced it. it is better you tell him your order number first, so they can confirm soon. when refund the money, you must will get a coupon as a compensation( my friend got the coupon, hope the same as you).
and by the way, if they didn't answer you, how did you sent back the phone? where you got the return address?
hope your problem will be fix soon....
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Click to collapse
address gave me Jerry or so chatting calls himself. So far I have sent the phone or returned the money. On Friday Jerry said the chat today I would give the tracking number, but I ask you and I closed the conversation. No I think I have been scammed, and the address to which returned the phone was not the same that came in the package where they sent me the phone. ie they send from an address and returns go to another company and another direction, even in another city. All this is very rare and worst is that after almost 3 months I am still without my money and no mobile. SO I would not buy ANYTHING IN CHINAPADMALL. COM
I think I know where is the problem
joder007 said:
Well I tell you my experience with this damn devil store "chinapadmall.com" because bine on April 9, 2013, announced in stock the following: "Good Quality Butterfly x920e OEM Smart Phone 5.0 Inch IPS 1920 * Quad 1080 2GB RAM Android 4.1-core 1.5GHz 16GB ". I buy paypal payment 250'87 total EUR total no joke. I get the phone about ten or twelve days later does not do what is advertised is 1920 * 1080 1270 * 920 is less, plus wifi does not work and tells me what I have to do is install the rom again, as I to have to do that to a newly purchased mobile trying it yourself. Well I tell you what I say I want to return smoothly to send it to an address and how do I have to send also want a 32 gb sd Tarje tells me to pay it and send it to me. I tell you all that I leave as requested on the page and tell me you do not need it with the email is enough. I send the phone on May 10, 2013, will arrive on May 24 and did not pick right now is in the post office waiting sheizen by will. I tell the seller and he says he does not know that you sent me x2 umi on Friday May 31 but do not know the tracking number and does not know because he has not Picked to send you the package. We also speak for the char of the page and I closed this sounds fishy.
SUMMARY, DONÍ BUY INTO THAT AS A PROBLEM WITH ANY Tourist trap breaded MOBILE I ALREADY TOOK TWO MONTHS MOBILE AND LEAST 280 EUROS.
P. D. if anyone knows something I can help I'd appreciate it because paypal said to have passed the 45 days to open a dispute. Of course I have happened if I had been the purchaser bullfighting, and the effectiveness of posts that you see, well here you have this tako, well I'm sorry but I inform relief and these thieves, swindlers. Thank you.: Mad :: mad:
This is the ultimate, the CHINAPADMALL.COM geta looks to have seen that I have told you what happened in all the forums that I could and yesterday (June 5) according to their page to put a discount promotion 5-8 $ a people who speak well of chinapadmall and send the address of the forum comment to your mail to see him, this must be seen to be believed, is very strong, does that and does not answer to the 10 MESSAGES I sent in the last 3 days. see to believe. how can a person for a lost mobile lose many customers as if they read this.
You can see it chinapadmall.com/blog/summer-sale/
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Click to collapse
joder007 said:
address gave me Jerry or so chatting calls himself. So far I have sent the phone or returned the money. On Friday Jerry said the chat today I would give the tracking number, but I ask you and I closed the conversation. No I think I have been scammed, and the address to which returned the phone was not the same that came in the package where they sent me the phone. ie they send from an address and returns go to another company and another direction, even in another city. All this is very rare and worst is that after almost 3 months I am still without my money and no mobile. SO I would not buy ANYTHING IN CHINAPADMALL. COM
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Click to collapse
I think I know where is the problem, the problem is not CHINAPADMALL.COM didn't answer your questions, it seem you returned the phone to the wrong address ( wrote in the package?).
if you purchased the phone via paypal in the store, it is better you follow the refund and return rules of paypal. you should dispute in paypal and ask for return and refund, paypal will show you the address that you should send to. remember never do not send to the address wrote in package. if over 45days, it is better you contact their after service for address before you sending. as I know, many package sent from China the address wrote on package are address of POST AGENT COMPANY, not the real seller, because the agent handle all for seller, seller only need prepare the package for picking up.
i suggest you keep contact CHINAPADMALL.COM , tell him the tracking info, ask him for help for find the package. if sent to the POST AGENT, they also can have it back, but will take many times, it is possible to get your money back, CHINAPADMALL.COM wont let you lost money, as I know my friend got money back and got a coupon for compensation and he made a new order with the coupon( 8USD discount for any item).
hope can help you, and be patient you will get money back soon....
Chinapadmall estafa
good to let you know that chinapadmall scam remains the same, I have sent the phone told me, will not return my money, do not send me the phone defective or sent me to the beginning or answer emails or chat, we that happen to me, they want to keep the money and not send anything. The explanation that they're scammers and they were misled as to the mobile oem butterfly to everyone who sold him no responsibility, go to the utmost account and that's it if you want to claim something looks to China and talk to them, **** that children of ..... THIEVES, SCAMMERS, ...
PS: I should have some form of official or judicial claim a refund of my money or sending mobile. The truth is that after this experience cost me a bit to buy mobile in china and you run the risk of having a problem and that the store is a scam as chinapadmall and not do anything responsbles. Greetings friends. And now you know NOT BUY AT CHINAPADMALL.
Beware from china phones
Sent from my WT19i using xda premium
If I Have Helped You Can You Press
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.
THANKS BUTTON
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To support Me.
In the end chinapadmall is good 100% recomending
I can not believe it, but yesterday I received an email from chinapadmall, a person named EDDY was wondering if you had a problem to tell him, well check my case and says that reason I feel I have a lot to talk to Jerry and the General Direcctor the company so that does not happen again I will return all my money that I had never wasted my money and that would have done the same as me to tell everything in the forums, and that what happened would give me a coupon for $ 8 for my next order since now the x2 umi was saturated in reserves now, but I put the top of the list. I HAVE TO SAY THAT IS RELIABLE CHINAPADMALL. They are wrong, BUT THE FINAL ANSWER EDDY ESPECIALLY WELL 100% RECONMENDABLE, SERIOUS, RELIABLE AND FAST, but this guy Jerry is a failure not only deal with EDDY IS A CRACK, in one day I fixed it all I've been trying to solve problem in three months with Jerry. Ah this morning and had the money in my paypal account for Eddy October 1 in a few hours as promised me back all my money for a crack, I tell it to you let you know that at the end if there is attentive and reliable people chinapadmall, what I I tended happens is bad luck. CHINAPADMALL-Eddy-100% RECOMMENDED-A greeting
That's really good news
joder007 said:
I can not believe it, but yesterday I received an email from chinapadmall, a person named EDDY was wondering if you had a problem to tell him, well check my case and says that reason I feel I have a lot to talk to Jerry and the General Direcctor the company so that does not happen again I will return all my money that I had never wasted my money and that would have done the same as me to tell everything in the forums, and that what happened would give me a coupon for $ 8 for my next order since now the x2 umi was saturated in reserves now, but I put the top of the list. I HAVE TO SAY THAT IS RELIABLE CHINAPADMALL. They are wrong, BUT THE FINAL ANSWER EDDY ESPECIALLY WELL 100% RECONMENDABLE, SERIOUS, RELIABLE AND FAST, but this guy Jerry is a failure not only deal with EDDY IS A CRACK, in one day I fixed it all I've been trying to solve problem in three months with Jerry. Ah this morning and had the money in my paypal account for Eddy October 1 in a few hours as promised me back all my money for a crack, I tell it to you let you know that at the end if there is attentive and reliable people chinapadmall, what I I tended happens is bad luck. CHINAPADMALL-Eddy-100% RECOMMENDED-A greeting
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Click to collapse
:good: that's great, I told you before, they will refund your money anytime, even over 45 days after payment. chinapadmall.com are looking for long term business, not one time. reliable!!
I have no problem with china mobile. Nice power for third price of regular brands with good workshop quality. Only problem is support...
.My phone I received from om them was faulty and they have asked me to return it to them. I have done by DHL but it seems to be being held in customs in Shenzhen. Is it legal to return a phone from UK to Shenzhen? Why would customs hold it?
Perhaps it just takes some time for clearance?
Obviously many people have serious suspicions if this website is legit or it is just a scam, so i decided to start this thread where everyone can share his experience with this seller.
Nice!
Hopefully this site is legit and everyone can get their beloved phones on their hands...
Maybe the buyers can post something like this:
Purchase date:
Order number:
Tracking number: yes/no (no need to post the real tracking number)
Shipment status:
Purchase date:Friday 27 February, 2015
Order number:????
Tracking number: yes
Shipment status:27-02-2015 Information Received (This is not an acknowledgment of the physical receipt of the stated Registered Article)
02-03-2015 Despatched to overseas (Country code: IE)
Will add a bit more here later, watch this space
Did a bit of googling last night and found these webpages that appear to have been copied, the focalprice and everbuying pages are slow to open this morning for some reason, unless its my pc
warranty and return club http://www.club1941.com/-ezp-25.html
warranty and return Everbuying http://www.everbuying.net/m-article-id-16.html
Wholesale club http://www.club1941.com/-ezp-22.html
wholesale Focalprice http://dynamic.focalprice.com/helpinfo?currentCategoryID=31
Terms of use club club http://www.club1941.com/-ezp-21.html
Terms of use Focalprice http://dynamic.focalprice.com/helpinfo?currentCategoryID=12
RMA request club http://www.club1941.com/-ezp-18.html
Return Policy Focalprice http://dynamic.focalprice.com/helpinfo?currentCategoryID=11
About us club http://www.club1941.com/about-us-ezp-8.html
About us Everbuying http://www.everbuying.net/m-article-id-11.html
Legal window club http://www.club1941.com/-ezp-19.html
Legal window Focalprice http://dynamic.focalprice.com/helpinfo?currentCategoryID=45
General webpage construction from here?? I'm no webmaster so not sure how thats done http://www.new-supplier.com/
Re the above apparently the seller has apologized on facebook for copying some webpages so I guess thats ok then, if you say sorry then your not guilty of copyright infringement, But tell me this if they are genuine, why, after spending enormous amounts on their stock over 600 items, all apparently in stock, yet they skimp on their website and pinch other sites copyright material?
How have they come by all this stock?? the bigger established sites seem to have problems getting stocks of the Jiayu S3 3Gb version, but apparently they still hve stocks and still sending them out, and at an amazing price too, and by the way its not just this forum involved theres a couple more HERE and Here from Russia and Poland and I'm sure their are many more around the world where forum users have ordered from this site, and do you know why?? because if you google 'club1941 review' see which result comes at the top of the pile.
XDA is probably the most well known site of its kind in the world it is trusted and has an excellent reputation, and I will wager that many people have seen that review and taken it as gospel, I don't doubt the reviewer's honesty and the review of the phone seems unbiased and detailed, however the glowing review he gives of the website, without any knowledge of their history and integrity I believed has caused many to order from this site, how many of you ordered from club1941 before you saw that members posts on here? and that reviewer has admitted he received payment for that review in the form of a refund of his payment for the Jiayu S3 3 gb that he purchased from clu1941.
I realise that I'm probably p**sing into the wind and most of you will just wait and see what comes in the post, and more will probably order, tempted by the unrealistic prices, as I was.
And I wouldnt be at all surprised if the first few packages to arrive are genuine, that's not unheard of.
I'm not an expert on paypal and their ways, so if you have any queries paypal related please ring them up and ask advice if you go to the contact page in your paypal account there is a free phone number there, that's in the uk anyway.
Some of you probably think I have a chip on my shoulder regarding this site, and you're probably right, I dont like people who try to steal from me, or anybody else, and I'm old enough and ugly enough not to care what people think.
Why have I only put negative stuff here?? because I cant find anything positive, prove me wrong show me something positive about this site that will give me confidence in it
Purchase 26th Feb
Order no 2339
Tracking no RF319086806SG
dispute opened 27th full refund received immediately
Shipment Status 2nd March Despatched to overseas (Country code: GB)
oscarblue48 said:
Will add a bit more here later, watch this space
Purchase 26th Feb
Order no 2339
Tracking no RF319086806SG
dispute opened 27th full refund received immediately
Shipment Status 2nd March Despatched to overseas (Country code: GB)
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Click to collapse
Despatched , but full refund? More information, please!
My package sent via nl post just got its status updated to "the item is pre-advised" which means something is flying from China to Netherlands
Yeah. Something is flying for sure an that something may be many,many things.
Seems like they do ship the items.
Judging from the tracking number most likely it's from Singapore.
ivivdim said:
Despatched , but full refund? More information, please!
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Click to collapse
He opened a dispute because he felt it was dodgy, even after he got a tracking number
If it isn't a scam, why would the seller accepted dispute immidiatelly without canceling the shippment?
They are so rich that they give Jiayu S3 3GB for free?
TheCityAndTheStars said:
Yeah. Something is flying for sure an that something may be many,many things.
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That reminds me to this:
The guy ordered 3 umi zeros and this was what came in the mail.
That immediate refund although item has been dispatched is really suspicious
oscarblue48 said:
Will add a bit more here later, watch this space
Purchase 26th Feb
Order no 2339
Tracking no RF319086806SG
dispute opened 27th full refund received immediately
Shipment Status 2nd March Despatched to overseas (Country code: GB)
Click to expand...
Click to collapse
What happens if/when you receive phone? Should we all start disputes once dispatched?
decayed.cell said:
He opened a dispute because he felt it was dodgy, even after he got a tracking number
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Making refund when there is clear proof that something is already sent sounds to me like pure confession of a scam by the seller?
TheCityAndTheStars said:
If it isn't a scam, why would the seller accepted dispute immidiatelly without canceling the shippment?
They are so rich that they give Jiayu S3 3GB for free?
Click to expand...
Click to collapse
Why would the buyer open a dispute after he received a tracking number if the buyer isn't trying to scam the shop?
Have you ever tried going through the Paypal dispute process as a seller? It's a long and painfully drawn out process. The whole thing is completely biased towards buyers. If it was a proper and fair system theres no way oscarblue48 should have been able to open up a dispute after the tracking number was provided. This gives the seller a chance to actually send the goods, and the buyer to assess the goods before any action is taking.
Obviously these guys are new so maybe the shipping guys didn't notify the ordering guys. Hopefully they pick up the error soon enough and oscarblue48 doesn't end up scamming the shop.
elkosith said:
That reminds me to this:
The guy ordered 3 umi zeros and this was what came in the mail.
That immediate refund although item has been dispatched is really suspicious
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Click to collapse
3 Umi Zero and they sent him that thing? Oh God that's so sad [emoji27]
Venael said:
My package sent via nl post just got its status updated to "the item is pre-advised" which means something is flying from China to Netherlands
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can you please tell us the order date, sending date
decayed.cell said:
Why would the buyer open a dispute after he received a tracking number if the buyer isn't trying to scam the shop?
Have you ever tried going through the Paypal dispute process as a seller? It's a long and painfully drawn out process. The whole thing is completely biased towards buyers. If it was a proper and fair system theres no way oscarblue48 should have been able to open up a dispute after the tracking number was provided. This gives the seller a chance to actually send the goods, and the buyer to assess the goods before any action is taking.
Obviously these guys are new so maybe the shipping guys didn't notify the ordering guys. Hopefully they pick up the error soon enough and oscarblue48 doesn't end up scamming the shop.
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Click to collapse
Seller had number of days to reply his dispute..they didn't do it, they didn't wait, they refunded immidiatelly as they do not care about the "picture" of Jiayu coming @oscarblue48 way. Picture with proper SG track.
IMHO
Because he wants to make money If there are any problems out there, less people will order it...
Guys, there is already the same thread http://forum.xda-developers.com/showthread.php?t=3042199 Let's use it instead of this one.
van_gogh said:
Guys, there is already the same thread http://forum.xda-developers.com/showthread.php?t=3042199 Let's use it instead of this one.
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This one was specifically made to discuss how legit or not legit club1941 is. Also I don't find the price surprising since the official price from Jiayu's weibo account is 899 CNY for Basic and 999 CNY for Advanced http://www.weibo.com/jiayuyt, which would be just under $160 USD for the Advanced
Just saw a thread on xiaomi Indian community and I thought it should be shared among all the users worldwide so it should be view and these kinda matters raise among the companies.
Kindly check it once
Now this company came on this level
in.c.mi.com/thread-1926261-1-0.html
I think new users should be forced to wait a while before be able to post...
Can you please let us know what was the issue in first place? So that we may drop in our suggestions towards the same.... :fingers-crossed:
Rohit0303 said:
Just saw a thread on xiaomi Indian community and I thought it should be shared among all the users worldwide so it should be view and these kinda matters raise among the companies.
Kindly check it once
Now this company came on this level
in.c.mi.com/thread-1926261-1-0.html
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Click to collapse
Lol.
This was the post on xiaomi community
As you can read by the title.. This company is loosing all the grounds and their promises among the customers. As it is said extreme growth made you mad and your madness will be the reason of your fall. Same thing going to happen with MI.
I have ordered poco f1 in "MI turn 5 "sales with pre payment. 3 days I awaited for my product to be deliver but they were not evrn concern regarding the delivery.. On 3 day I called their customer services and spokesman told me that this product is out of stock. I asked them to deliver my product as it is paid and the time I was booking it was in the stock. After 2 days I called them and they said that complaint has raised, it will be delivered with few extra days. Even at that time I was convinced... After that m keeping calling and chatting in their online support and both of the personal are telling me different stories.. Suddenly they post that my "address is not serviceable" I asked them what the hack is that but like wise their replies.. They said its technical issue and it will not effect my order. I was waiting and waiting and they just had one thing that our team will conatch with you but no one called back or gave me proper reply. Today after 7 days of my order I talked with the chat support and that guy told me that my product will be shipped tonight and they are putting in express delivery.. I was so relived but after 2 hours one of the customer care representative called me and said that they are cancelling my order as they are not delivering in my place... I was so shocked, they said my money will be refunded but does that make any sense. I contact with the chat support and they said sir I have checked and your product will be ship.. Like wow... One person saying cancelled and another is saying shipping.
Now I want to know this from this NO.1 company.. Are we fool that whatever crap you will present to us we will take it
1.when the product was out of stock how did i order it and how come they booked it and took the money
2. If my place was not in service how come it was not showing at the time of delivery..
3. After knowing that the estimated time of delivery is already crossed, suddenly how come the place is not serviceable.
4. Even if they refunding my money, what about the interest they should pay on keeping my money in their account for last 7 days.
5. Like me don't know how many people have booked it and with how many people they have did it and that much amount of money they got in their account and after 7 days earning all the interest, they just refunding. Like this they are earning their revenue and making their brand no 1. As its seriously an offence. We Indians aren't fool but their foreign countries now earning like this way so they can sale low price phone without concerning about the customers.
Now I leave it on you guys. If you think m right kindly support me show them that what they did is not negotiable and we aren't the one whom they can take granted..
M. Posting all the screenshots regarding my order and yea one more thing m living in Jaipur and I don't think it's African jungle where hard for them to reach
This is the link of that post.
http://in.c.mi.com/thread-1924346-1-0.html
sue em