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Hello I recently ran into a problem with my Samsung Galaxy S6 32gb black Canadian model. Whenever I launched an app that requires the REAR-FACING camera, the phone would make a vibrating noise...obviously there is something wrong. People would tell me it's the OIS...but my friend's phone doesn't do that. So I looked for the nearest Samsung Authorized center. Acura Computers and Electronics Ltd. in Surrey BC Canada. They told me they didn't have the part in stock and would have to send it to "Samsung". I left my phone there and took my sim card home. Then the guy phoned me saying they needed my password, and I asked why and he said he would try a factory reset. I then told him I already tried a reset to fix the camera issue and no luck. The man then said " okay we will ship it out to Samsung, will take about 7 days. You can check tracking information at ATNE.CA" And I knew something was wrong because ATNE was not Samsung. I looked through the website and some reviews, it looked bad, I was panicking and called Samsung support and they told me that the original service center I went to is authorized and trusted by Samsung and that I should have no issues with them and what they do. Okay, so now I'm just worrying about what if they use cheap Chinese parts for the camera? Or screw something up in the process? ATNE is located in Ontario do I shouldn't worry about the time its going to take.Please help me, should I be worrying this much? Thanks.
(PS. I did not do the shipping label method directly from Samsung because I didn't want to wait nearly 20 days.)
(PPS. My phone is covered under Samsung's warranty)
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TheOneNoob! said:
Hello I recently ran into a problem with my Samsung Galaxy S6 32gb black Canadian model. Whenever I launched an app that requires the REAR-FACING camera, the phone would make a vibrating noise...obviously there is something wrong. People would tell me it's the OIS...but my friend's phone doesn't do that. So I looked for the nearest Samsung Authorized center. Acura Computers and Electronics Ltd. in Surrey BC Canada. They told me they didn't have the part in stock and would have to send it to "Samsung". I left my phone there and took my sim card home. Then the guy phoned me saying they needed my password, and I asked why and he said he would try a factory reset. I then told him I already tried a reset to fix the camera issue and no luck. The man then said " okay we will ship it out to Samsung, will take about 7 days. You can check tracking information at ATNE.CA" And I knew something was wrong because ATNE was not Samsung. I looked through the website and some reviews, it looked bad, I was panicking and called Samsung support and they told me that the original service center I went to is authorized and trusted by Samsung and that I should have no issues with them and what they do. Okay, so now I'm just worrying about what if they use cheap Chinese parts for the camera? Or screw something up in the process? ATNE is located in Ontario do I shouldn't worry about the time its going to take.Please help me, should I be worrying this much? Thanks.
(PS. I did not do the shipping label method directly from Samsung because I didn't want to wait nearly 20 days.)
(PPS. My phone is covered under Samsung's warranty)
Sent from my Galaxy Nexus using Tapatalk
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Click to collapse
when i had similar problem i took a screenshot of my camera firmware to compare it after the fix...this way i can check wheather they lied or faked something.....but there is another concern...sometimes they exchange other parts of the phone without telling you anything and put there cheap ones, and i mean they can exchange anything even not related to the problem....you can't trust them at all....but i guess you have no other choice
abdelha said:
when i had similar problem i took a screenshot of my camera firmware to compare it after the fix...this way i can check wheather they lied or faked something.....but there is another concern...sometimes they exchange other parts of the phone without telling you anything and put there cheap ones, and i mean they can exchange anything even not related to the problem....you can't trust them at all....but i guess you have no other choice
Click to expand...
Click to collapse
The other thing is, why would they repair my phone under Samsung's warranty, free of charge? That's the only part I don't get. But the original place I went to is trusted, Acura Computers. It's an authorized Service center for Samsung
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TheOneNoob! said:
The other thing is, why would they repair my phone under Samsung's warranty, free of charge? That's the only part I don't get. But the original place I went to is trusted, Acura Computers. It's an authorized Service center for Samsung
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
It will be repaired under warranty because the camera issue is a known and reported manufacturing problem on some Samsung phones and Samsung is obligated to have it fixed at their cost.
The place you went to maybe an authorized center for Samsung but they may deal only with computers and do not have the expertise or equipment to handle mobile phones, therefore they have shipped to the nearest center that does work on mobile phones.
As long as it was taken to an authorized dealer and Samsung has acknowledge this fact you should not worry as Samsung has accepted responsibility for the phone.
Cosmic Blue said:
It will be repaired under warranty because the camera issue is a known and reported manufacturing problem on some Samsung phones and Samsung is obligated to have it fixed at their cost.
The place you went to maybe an authorized center for Samsung but they may deal only with computers and do not have the expertise or equipment to handle mobile phones, therefore they have shipped to the nearest center that does work on mobile phones.
As long as it was taken to an authorized dealer and Samsung has acknowledge this fact you should not worry as Samsung has accepted responsibility for the phone.
Click to expand...
Click to collapse
This is exactly what I needed. But the reviews are horrible...
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Broke S6
I just threw my phone on the charger and now all of a sudden the phone will not power on and will not charge. It was working just fine before this, now I run the issue of getting it fixed. I bought it carrier unlocked last year thru B&H. Come to find out it is an Australian model and I cant take it to any of the U.S. service centers. Any ideas on what the issue may be and how I can get fixed? Ive never dropped the phone, do not let it go anywhere near water, bathrooms etc. so I know it is not water damaged.
Hi all,
I've bought an used Xperia Z5 yesterday, but there is no option for fingerprint in security.
I've read that it might be the cause of having US firmware on it, but how can I check if I have US firmware or not? Or if it simply lacks the fingerprint scanner itself as hardware?
Also the guy said the vibration doesn't always work since he dropped it and he had it repaired but the problem remained. It's yet to work for the first time for me it doesn't work in the diagnostics test either, should I be getting it repaired again or just live without the vibration function since the previous repair didn't fix the issue. (haven't had my phones hardware repaired before, so idk if it is no cure no pay)
The phone has been factory reset 3 times and repaired once by the Xperia Companion pc software.
Any help would be appreciated, thanks in advance :good:
If they can't fix on warranty they usually send you a quote when I refused a quote I had to pay postage and a small fee for looking at it. I'm in the UK mind so different countries may differ. About the US firmware what's the customization number?
Sent from my E6653 using Tapatalk
zippy01 said:
If they can't fix on warranty they usually send you a quote when I refused a quote I had to pay postage and a small fee for looking at it. I'm in the UK mind so different countries may differ. About the US firmware what's the customization number?
Sent from my E6653 using Tapatalk
Click to expand...
Click to collapse
Interesting, my customization version number is the following: "1298-7632-R3C"
1298-7632 Customized NL 32.2.A.0.224-R3C FTF
Some research on that got me this:
"E6653 Customized_NL 1298-7632" "E6653/Mobile Phone/MH410c/Customized NL (Netherlands)/Graphite Black"
I am from the Netherlands and so was the seller of the phone.
You don't have US firmware it's probably hardware
Sent from my Sony Xperia Z5 using XDA Labs
I have the same problem there is no a fingerprint option on my phone and there is no fingerprint working
I think the US variants or at least some carriers variant don't have finger print scanner on them. I remembered reading an article on it. Google it and you should find some info on it
CalamitySir said:
I think the US variants or at least some carriers variant don't have finger print scanner on them. I remembered reading an article on it. Go
ogle it and you should find some info on it
Click to expand...
Click to collapse
That's the point, it appears I have an European phone.
x10Mark said:
That's the point, it appears I have an European phone.
Click to expand...
Click to collapse
What makes you think that it's a euro phone? Because it has NL firmware? If so: I run SG firmware on my phone from HK, so firmware means nothing.
What does the service test for fingerprint say? (Phone > *#*#SERVICE#*#* > Service tests > Fingerprint Test)
I'm having problems with the scanner too, doesnt show up in security settings or the *# SERVICE thing either. Is completely missing, UK second hand z5.
Yeah nothing about finger print scanner shows up in the service test.
xasbo said:
What makes you think that it's a euro phone? Because it has NL firmware? If so: I run SG firmware on my phone from HK, so firmware means nothing.
What does the service test for fingerprint say? (Phone > *#*#SERVICE#*#* > Service tests > Fingerprint Test)
Click to expand...
Click to collapse
Firmware means everything if the option is in the firmware lol. Obviously if the hardware is present but us firmware is on the phone the option won't be there. Since the option should be in the firmware mentioned then it is most probably hardware issue or not present
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Hello,
I bought a T-Mobile Galaxy S7 on samsung.com and i haven't been able to SIM unlock it.
After many calls and chats, T-Mobile support told me this: "... because the device was purchased directly from the manufacturer our system doesn't recognize the device as being a T-Mobile device. Even though it is a T-Mobile model and has T-Mobile software, a T-Mobile device is considered to be one bought or sold by T-Mobile directly. We have a database of the IMEI's of the devices we carry and sell, and this lets us unlock eligible devices upon a customer's request."
Samsung support is useless.
I tried a 3rd party unlock service two weeks ago and I'm still waiting. They asked me to please be patient because the T-Mobile server has been down.
T-Mobile unlock app did more damage than good.
I'm also still trying to return the cellphone but Samsung hasn't sent any prepaid labels yet, I've called 3 times on 3 different weeks and they said they're about to send it. , that I should wait a couple of days.
So, in the mean time, is there any other option to unlock this thing? like a brute force unlock.
Thanks.
Let me know if you find an answer. I have an s6 edge that till date after it being active on T-Mobile for over 8 months (Samsung purchase phone - T-Mobile variant) the application from T-Mobile tells me the device is not eligible". Samsung care says they don't unlock that my carrier does lol
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Would it be possible to flash the MetroPCS ROM and use a SIM unlock service for MetroPCS? Or do the same with AT&T?
yeah everyone i have tried for unlocking says the service is down...more like the inside person they use is not available...have asked a couple of sites and ebay sellers...same thing...they must all use the same person or exploit.
I was getting the runaround from Samsung to goto T-Mobile and vice versa.. luckily the T-Mobile tech support was helpful and agreed to be on conference with Samsung support and it was a battle with Samsung to get some responsible answer as they kept saying that they don't unlock phones. Then when we escalated to the manager, she repeated the same but at the end created a case to service the phone. Once it reached Samsung, they just said updated software and are sending back on same day.. Not sure if it got fixed, will let you know as soon as I get it..
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nktwister said:
I was getting the runaround from Samsung to goto T-Mobile and vice versa.. luckily the T-Mobile tech support was helpful and agreed to be on conference with Samsung support and it was a battle with Samsung to get some responsible answer as they kept saying that they don't unlock phones. Then when we escalated to the manager, she repeated the same but at the end created a case to service the phone. Once it reached Samsung, they just said updated software and are sending back on same day.. Not sure if it got fixed, will let you know as soon as I get it..
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Click to collapse
I doubt if updating software can actually sim unlock it. But who knows, perhaps Samsung has a magical software update. Let us know please. If it works we could dump the OS a d reflash other locked units with Odin maybe? Lol
jazzdglass said:
I doubt if updating software can actually sim unlock it. But who knows, perhaps Samsung has a magical software update. Let us know please. If it works we could dump the OS a d reflash other locked units with Odin maybe? Lol
Click to expand...
Click to collapse
That was a bummer.. the stupid Samsung technical support just reflashed the same software and sent back the phone in a generic box (did not get original box back) .. the same problem still exists.. the device unlock app doesn't work and T-Mobile doesn't have the unlock code for this imei..
I got T-Mobile to fix mine.
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Febby said:
I got T-Mobile to fix mine.
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Click to collapse
Can you please elaborate on what you asked and what was done by T-Mobile? Did you buy your phone from Samsung.com?
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nktwister said:
Can you please elaborate on what you asked and what was done by T-Mobile? Did you buy your phone from Samsung.com?
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Click to collapse
What you want to state to them is for them to request a ticket for your Imei to be white listed for the device unlock application. Let them know it is the T-Mobile variant of the phone bought directly from Samsung.com
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Febby said:
What you want to state to them is for them to request a ticket for your Imei to be white listed for the device unlock application. Let them know it is the T-Mobile variant of the phone bought directly from Samsung.com
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Click to collapse
I did the same and the T-Mobile rep said that it did not work and they are getting the same error that imei cannot be whitelisted for the mobile device unlock application.. they are clear that it was T-Mobile phone from Samsung.com.. were you on g930t rom? Did you buy yours from Samsung.com or from someone else?
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nktwister said:
I did the same and the T-Mobile rep said that it did not work and they are getting the same error that imei cannot be whitelisted for the mobile device unlock application.. they are clear that it was T-Mobile phone from Samsung.com.. were you on g930t rom? Did you buy yours from Samsung.com or from someone else?
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Click to collapse
It was bought directly via samsung.com as a t-mobile variant with t-mobile firmware. That's odd unless if your model was modified at some point? Perhaps lazy t-mobile rep? What I was told is that after 5 days even if bought from Samsung as a t-mobile variant it will lock itself once a sim card is left in it
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Febby said:
It was bought directly via samsung.com as a t-mobile variant with t-mobile firmware. That's odd unless if your model was modified at some point? Perhaps lazy t-mobile rep? What I was told is that after 5 days even if bought from Samsung as a t-mobile variant it will lock itself once a sim card is left in it
Sent from my SM-G930T using Tapatalk
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Click to collapse
Oh ok, the rep has not given up and she is still trying everyday for a solution.. my model was never modified, everything stock and used on T-Mobile for 1.5 months.. I wonder how you can be eligible for unlock if you've not used tmo sim for more than 5 days.. Maybe your rep involved some engineer to add the imei through backdoor process? Did you email them proof of purchase?
nktwister said:
Oh ok, the rep has not given up and she is still trying everyday for a solution.. my model was never modified, everything stock and used on T-Mobile for 1.5 months.. I wonder how you can be eligible for unlock if you've not used tmo sim for more than 5 days.. Maybe your rep involved some engineer to add the imei through backdoor process? Did you email them proof of purchase?
Click to expand...
Click to collapse
I've had T-Mobile service for around 2 years almost and I did use the T-Mobile s6 edge for almost 11 months.
I believe what the rep that helped me meant is that when you buy a T-Mobile variant phone from Samsung or any oem that you should run the Device unlock app asap otherwise once you leave a SIM card inserted for 5 days or more it will lock the device to that carrier that the sim belongs to.
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I can clarify a bit on this, as I went through the same thing. Tech support even 3 way called Samsung with me, and they were arguing for over an hour until we got fed up.
Basically, the IMEI needs to be added to the T-Mobile database, but because it was never sold by them it errors out. I just got off the phone with Tech Support and sadly, their notes don't go back far enough to tell me exact process, but I was told that the Business Support department was the one that actually solved the issue for me (along with contacting their Samsung Rep). Maybe that will help you guys out, at least as a starting point.
Edit: T-Mobile support just confirmed. Speak to Business Support, they can fix it.
Thanks for the replies.. I wasn't able to check last solution as my rep agreed to replace it with T-Mobile sold device.. so got an s7 edge which is cheaper now than s7
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entropism said:
I can clarify a bit on this, as I went through the same thing. Tech support even 3 way called Samsung with me, and they were arguing for over an hour until we got fed up.
Basically, the IMEI needs to be added to the T-Mobile database, but because it was never sold by them it errors out. I just got off the phone with Tech Support and sadly, their notes don't go back far enough to tell me exact process, but I was told that the Business Support department was the one that actually solved the issue for me (along with contacting their Samsung Rep). Maybe that will help you guys out, at least as a starting point.
Edit: T-Mobile support just confirmed. Speak to Business Support, they can fix it.
Click to expand...
Click to collapse
I registered in this forum just to say thanks to you. I wasted more than two weeks speaking to tech support. Their attitude was great but they did nothing effective. I read your post and spoke to business support, the unlock issue got resolved quickly over the weekend.
This really saves my ass because I am going overseas soon. T-mobile really need to have better communication between different departments.
A small update for anyone who ends up here via google:
T-Mobile is now aware of the issue, and if you contact them on Twitter (@tmobilehelp), their specialised customer service division, T-Force, can get you unlocked and out the door almost immediately. The process takes a few days, but they know the steps to take to get the ball rolling.
Wow, I can't believe it took 3 months to solve this.
I don't know how much time I lost calling T-Mobile and Samsung. BTW, Samsung support is the worst ever.
Since I heard the about the unlock problem, I started trying to return my phone in parallel while trying to unlock it. Samsung people didn't want to provide prepaid shipping labels, first I never got them after I was told to wait a couple of days. I called many times and got the same response. Then the 30 days passed and they started saying it was to late to return, that I had to pay restocking fee. It took me another month explaining it was their fault the 30 days passed and that I needed prepaid shipping label and a full refund. I received the shipping labels the 2nd week on May and returned the phone. I still haven't received my refund. I called today, and the representative told me the refund was posted just today, and told me to wait 3 to 5 business days.
I'm happy some of you were able to unlock it. I got tired of waiting and talking with the support guys. And I don't even have a T-Mobile line. That's why I wanted to unlock it in the first place.
The easiest way to unlock this is changing the IMEI number, i recently paid $80 to get it changed but it now shows up as unlocked & clean on the T-MOBILE network. Sorry i didn't read this post before maybe this information could have helped.
Good day I would like some assistance regarding a pixel 3a xl
I purchased one om ebay with out reading the fine print and its locked to t mobile
I amd from south africa is there any software or can anything be done to get the phone working in my country
I hope I posted in the rigth section
Abdulkzn said:
Good day I would like some assistance regarding a pixel 3a xl
I purchased one om ebay with out reading the fine print and its locked to t mobile
I amd from south africa is there any software or can anything be done to get the phone working in my country
I hope I posted in the rigth section
Click to expand...
Click to collapse
Have you tried this?
https://www.t-mobile.com/support/de...pixel-3a/mobile-device-unlock-google-pixel-3a
I have tried that even tried speaking to t mobile directly the consultant told me immediately she cannot assist and when I request the u lock it says unlock failed permanently and temporarily
Sounds to me as though the phone was purchased at through T-Mobile and sold before being paid off. It's pretty much a blacklisted IMEI.
Yeah I think so to so I'm looking for a solution as to remove t mobile from the phone
Hi there,
I've read through the various threads but I don't see my basic question answered: if I buy the T-mobile US version 8T (direct from OnePlus) can I make it like the unlocked international version? I have flashed ROMS before, tinkered with modem files, etc. but I don't want to go to far down that rabbit hole. I really just want the unlocked version from OnePlus but they are out of stock. I want to be able to use this phone outside of the US with local carriers, and want 2 sim slots.
I'm in this situation because I just smashed my unlocked international version 7 Pro and have a few months left on Mint Mobile in the US, and would like to continue with them anyway. Alternatively, I could get a refurbished 7 Pro from Amazon for around the same price. Advice?
Many thanks!
don't mean to sidetrack too far, but can the t-mobile US version work with verizon?
fredekr said:
Hi there,
I've read through the various threads but I don't see my basic question answered: if I buy the T-mobile US version 8T (direct from OnePlus) can I make it like the unlocked international version? I have flashed ROMS before, tinkered with modem files, etc. but I don't want to go to far down that rabbit hole. I really just want the unlocked version from OnePlus but they are out of stock. I want to be able to use this phone outside of the US with local carriers, and want 2 sim slots.
I'm in this situation because I just smashed my unlocked international version 7 Pro and have a few months left on Mint Mobile in the US, and would like to continue with them anyway. Alternatively, I could get a refurbished 7 Pro from Amazon for around the same price. Advice?
Many thanks!
Click to expand...
Click to collapse
I am on same situation but as I understand getting T-mobile version is not good idea there is no good method to switch it global firmware it has a lot of issues. I clicked notify me button in Oneplus website and hope they will get it back stock soon.
ITMASTER said:
I am on same situation but as I understand getting T-mobile version is not good idea there is no good method to switch it global firmware it has a lot of issues. I clicked notify me button in Oneplus website and hope they will get it back stock soon.
Click to expand...
Click to collapse
Thanks for that tip.
I just noticed an eBay listing that describes the SIM unlock as a very simple process. This seem to contradict what I read in a thread on here about having to be on the T-Mobile network for some length of time, etc.
Here's the listing and they claim you can SIM unlock the T-mobile variant by the simple process quoted below. Is this true?
How to Unlock (Network unlock) this Mobile:
· Connect you phone to WIFI
· Go to Settings
· Go to WIFI & Network
· Go to SIM & Network Setting
· Go to Network Unlock.
· Click and then go to Permanent Unlock.
· It will take some time and will give you confirmation message.
· Sometimes Unlocking Server is Busy or there is some connection problem, then try again.
· It will give you confirmation message once Unlocking is done.
· Restart the devise
Click to expand...
Click to collapse
But will this work if you are not T-mobile user and will get sealed box from OP store?
ITMASTER said:
But will this work if you are not T-mobile user and will get sealed box from OP store?
Click to expand...
Click to collapse
Yes, that's what I want to know too! The process says, "connect to wi-fi"... so... maybe??
When I called oneplus support they told me it need to be used with t-mobile line at least 40 days than can unlock. But not sure if they are right. We need someone who is in US and can get it and test at least if it will not work can return back.
You could try contacting fcc since you would buy the phone out right and not owe on it I had to do that for my n10 I was supposed to have phone on service for 6 months I think but got it unlocked within a week from when I contacted fcc
But from another side we pay full price in oneplus store so T-mobile should unlock it right away. Because this is not contract phone with payments.
I purchased a T-Mobile 8T from OnePlus and it arrived about a week ago. I used the phone for a few days while I attempted to get T-Mobile to unlock the device. I went through 3 call center reps and one in-store rep, and all of them said that because I purchased the device from OnePlus and not from T-Mobile directly, that they do not have any record of the IMEI being in their system and that there is nothing they can do to unlock it. They told me to contact OnePlus to get it unlocked, who then told me that T-Mobile is the only one who can unlock the device and that it will take 45 days before T-Mobile will be able to do so.
Returning the device today. It's a shame, because I really do like the device (despite the fact that the camera is significantly worse than my 3T).
cpkelley94 said:
They told me to contact OnePlus to get it unlocked, who then told me that T-Mobile is the only one who can unlock the device and that it will take 45 days before T-Mobile will be able to do so.
Returning the device today. It's a shame, because I really do like the device (despite the fact that the camera is significantly worse than my 3T).
Click to expand...
Click to collapse
Any chance you can try or have tried the process suggested by the eBay vendor? (in post #4 in this thread)?
fredekr said:
Any chance you can try or have tried the process suggested by the eBay vendor? (in post #4 in this thread)?
Click to expand...
Click to collapse
Yes I tried this many times over the last few days, did not work for me. The result says the device is not eligible for unlock, then below returns a server error.
cpkelley94 said:
Yes I tried this many times over the last few days, did not work for me. The result says the device is not eligible for unlock, then below returns a server error.
Click to expand...
Click to collapse
Sorry to hear that. But I'm glad to hear your experience because I was about to buy directly from OnePlus since I have a $30 off coupon, which brings the price down to $320 at the moment.
The eBay vendor insists that their process works and will accept a return if not... I wonder if there's any reason that a phone from that vendor would work, but a phone from OnePlus directly would not...?
fredekr said:
Sorry to hear that. But I'm glad to hear your experience because I was about to buy directly from OnePlus since I have a $30 off coupon, which brings the price down to $320 at the moment.
The eBay vendor insists that their process works and will accept a return if not... I wonder if there's any reason that a phone from that vendor would work, but a phone from OnePlus directly would not...?
Click to expand...
Click to collapse
I think it will work only if you do it right out of the box without putting in T-Mobile sim card.
fredekr said:
Sorry to hear that. But I'm glad to hear your experience because I was about to buy directly from OnePlus since I have a $30 off coupon, which brings the price down to $320 at the moment.
The eBay vendor insists that their process works and will accept a return if not... I wonder if there's any reason that a phone from that vendor would work, but a phone from OnePlus directly would not...?
Click to expand...
Click to collapse
If the eBay vendor has opened and activated the device with a T-Mobile SIM card for >40 days, it may actually work in that case, I'm not sure. It could also depend on whether the eBay vendor bought the device from T-Mobile rather than OnePlus. But this has been my experience with a brand-new device from OnePlus.
ITMASTER said:
I think it will work only if you do it right out of the box without putting in T-Mobile sim card.
Click to expand...
Click to collapse
Hmm... that's interesting, what makes you say that?
cpkelley94 said:
If the eBay vendor has opened and activated the device with a T-Mobile SIM card for >40 days, it may actually work in that case, I'm not sure. It could also depend on whether the eBay vendor bought the device from T-Mobile rather than OnePlus. But this has been my experience with a brand-new device from OnePlus.
Click to expand...
Click to collapse
Yes, and thanks for sharing your experience. I don't think the eBay vendor has opened the boxes, but they do say that they acquired the phones directly from T-Mobile.
fredekr said:
Yes, and thanks for sharing your experience. I don't think the eBay vendor has opened the boxes, but they do say that they acquired the phones directly from T-Mobile.
Click to expand...
Click to collapse
Judging from my conversations with T-Mobile, this matters, because if they were purchased from T-Mobile then they should have the IMEI in their database.
fredekr said:
Hmm... that's interesting, what makes you say that?
Click to expand...
Click to collapse
I assume that from the eBay vendor who says their boxes sealed, so logically they never had T-Mobile card inserted. Also I saw some post in oneplus forum that guy used to have unlocked 8T which worked with other carrier when he inserted T-Mobile card phone get locked to T-Mobile.
Also I saw this thread it is about OP 8 but they have same situation.
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