Should be an easy fix? - Sprint Samsung Galaxy Note5

I swapped phones with my sister a while back. Now we randomly receive each other's text and multimedia messages. What might I be able to do. Rather not talk to customer service if at all possible... Thanks in advance

Full factory wipe and reactivation can be tried but I don't think it's going to make a difference. I have a phone that is probably 10 years old that still notifies me that I have messages. Can't get them just get notifications.
---------- Post added at 03:30 PM ---------- Previous post was at 03:29 PM ----------
Still might need them to wipe the accounts and remove all phone specific info.

Related

[Q] Unable to backup sms/mms/call logs

Need a little help here.
I'm running CM 10.1.3 on an ATT Galaxy S II (i-777), just bought a new phone and I'm trying to transfer over my texts and call logs. I've tried nearly every SMS backup app under the sun and they all tell me that I have NO call logs or SMS/MMS, which is obviously not the case. Titanium backup is the only app that seems to work, backing up the "Phone/Messaging Storage" app, at a 21MB size. However I don't want to root my new phone (Moto X) and void the warranty, so I can't use TB to restore to it (plus it is running 4.4.3, so I'm not convinced it would work).
I've thought about seeing what the ATT store can do for me, but I have a feeling it wouldn't work for them either.
Other thoughts are to 'upgrade' CM to a slightly different version, such as 10.1.3-RC2, and see if that 'fixes' things, though I'm not convinced 1) that it will work since I encrypted my phone (which I regret now...), or 2) that it will work without having to wipe the phone clean first, or 3) that it will even restore 'visibility' to SMS etc,...and I don't necessarily trust that TB will restore everything properly either since every other app seems to not be able to see them.
Any recommendations would be appreciated!
It's likely unrelated but on another note I broke something a while back because my Google account sync permanently reports a sync error, which I can't seem to fix, and the only thing which doesn't seem to sync properly is tasks from Business Tasks.
Hi there try https://play.google.com/store/apps/details?id=com.riteshsahu.CallLogBackupRestore&hl=en and https://play.google.com/store/apps/details?id=com.riteshsahu.SMSBackupRestore&hl=en they should work
---------- Post added at 12:39 PM ---------- Previous post was at 12:38 PM ----------
also never use titanium backup to restore system data between two different android versions it will seriously mess up your system

[Q] [Help] Exchange not working on Android 5.0 / GMail

Hello everyone
I'm unable to make Exchange work on a Nexus 5 from my colleague, it basically doesn't matter what i enter, i always get a connection failure.
Using my LG G3, i do not have any problems with it, is this a known issue? I know it was on Android 4.4.4, however we've hoped it would be fixed in Lollipop.
Thanks for your help!
remob said:
Hello everyone
I'm unable to make Exchange work on a Nexus 5 from my colleague, it basically doesn't matter what i enter, i always get a connection failure.
Using my LG G3, i do not have any problems with it, is this a known issue? I know it was on Android 4.4.4, however we've hoped it would be fixed in Lollipop.
Thanks for your help!
Click to expand...
Click to collapse
I got it to work on 5.0 (even had it working on 4.4+) Try using CloudMagic to set it up. That is what I was using on the Developer Previews for my work emails (as the Exchange APK was absent). If you can't get it to work on CloudMagic; it has to be a mistyped username, password, or email.
I know it throws me off when Gmail copies the email address into the username field, as my setup requires a different username than my email.
remob said:
Hello everyone
I'm unable to make Exchange work on a Nexus 5 from my colleague, it basically doesn't matter what i enter, i always get a connection failure.
Using my LG G3, i do not have any problems with it, is this a known issue? I know it was on Android 4.4.4, however we've hoped it would be fixed in Lollipop.
Thanks for your help!
Click to expand...
Click to collapse
Here the same.
Exchange connect fine. I see this on the server. Sync works fine to.
But it does not appear in Gmail or Calendar!
If I manually sync my calendar in the app then i can see the entries after 20 seconds for one second. And poff only the Gmail entries are available again.
I reset the phone, Install all new. Clear the cache form the apps... Nothings help. I think is a bug.
Working now, deleted the App Cache and added the Exchange account via Settings, make sure to enter your settings manually, should work this way (atleast it did for me)
BiugEE said:
Here the same.
Exchange connect fine. I see this on the server. Sync works fine to.
But it does not appear in Gmail or Calendar!
If I manually sync my calendar in the app then i can see the entries after 20 seconds for one second. And poff only the Gmail entries are available again.
I reset the phone, Install all new. Clear the cache form the apps... Nothings help. I think is a bug.
Click to expand...
Click to collapse
Exactly the same for me. Everything was working fine on 4.4.4 until I installed the factory image. Mails and calendar entries visible for a blink of an eye. Then nothing. I'ts so frustrating.
I have seen many pepole with this issue. It must be some kind of bug in Lollipop.
---------- Post added at 11:14 AM ---------- Previous post was at 11:12 AM ----------
remob said:
Working now, deleted the App Cache and added the Exchange account via Settings, make sure to enter your settings manually, should work this way (atleast it did for me)
Click to expand...
Click to collapse
The connection is not a problem for me. It connects and syncs without any error. But the inbox just loads forever and in the calendar only Gmail entries is visible.
---------- Post added at 11:40 AM ---------- Previous post was at 11:14 AM ----------
Have reflashed the phone now, with the exact same result as above. What's going on?
ipredatorn said:
Exactly the same for me. Everything was working fine on 4.4.4 until I installed the factory image. Mails and calendar entries visible for a blink of an eye. Then nothing. I'ts so frustrating.
I have seen many pepole with this issue. It must be some kind of bug in Lollipop.
---------- Post added at 11:14 AM ---------- Previous post was at 11:12 AM ----------
The connection is not a problem for me. It connects and syncs without any error. But the inbox just loads forever and in the calendar only Gmail entries is visible.
---------- Post added at 11:40 AM ---------- Previous post was at 11:14 AM ----------
Have reflashed the phone now, with the exact same result as above. What's going on?
Click to expand...
Click to collapse
A bug
Have already experienced a few times that google have a problem with exchange after a (big) update.
I think we must wait for a update. Sometimes is bedder to wait vor version x.1
Just tested my exchange account with CloadMagic. No issues.
---------- Post added at 02:42 PM ---------- Previous post was at 02:21 PM ----------
BiugEE said:
A bug
Have already experienced a few times that google have a problem with exchange after a (big) update.
I think we must wait for a update. Sometimes is bedder to wait vor version x.1
Click to expand...
Click to collapse
Yeah, but since this is such an essential function for many people you would assume that it has been tested properly.

[Q&A] [ROM]MetalROM_5.0_OA6_v1.0

Q&A for [ROM]MetalROM_5.0_OA6_v1.0
Some developers prefer that questions remain separate from their main development thread to help keep things organized. Placing your question within this thread will increase its chances of being answered by a member of the community or by the developer.
Before posting, please use the forum search and read through the discussion thread for [ROM]MetalROM_5.0_OA6_v1.0. If you can't find an answer, post it here, being sure to give as much information as possible (firmware version, steps to reproduce, logcat if available) so that you can get help.
Thanks for understanding and for helping to keep XDA neat and tidy!
Mine is sitting in Samsung bootloop. Installed full A06 and then flashed twrp and wiped system dalvic and cache and intalled rom . Am I missing something ?
---------- Post added at 12:21 AM ---------- Previous post was at 12:12 AM ----------
2nd flash did the trick.
---------- Post added at 12:35 AM ---------- Previous post was at 12:21 AM ----------
Dumb question where do I get themes for this rom ?
No themes have been created for this rom. MOAR is a good rom with a few themes built for it though.
Wifi calling not working
wifi calling sometimes will connect, but if it doesn't connect, there is no way to get it to retry or have it even connect. it just doesn't work
Is that a question? Sometimes it never worked right on stock for me either.
clifford64 said:
wifi calling sometimes will connect, but if it doesn't connect, there is no way to get it to retry or have it even connect. it just doesn't work
Click to expand...
Click to collapse
Half the time your wifi calling fails is due to sprint bringing down the wifi calling servers... You should join the sprint forums also to keep an eye on the wifi calling server status.
If it's server related usually it reconnects on its own, but in the notifications panel there is a wifi calling icon you can toggle, or you can toggle wifi out-right to force a handshake...
Have been using since posted. yesterday system ui kept force closing with error message. Tried to factory reset and clean install. It worked briefly then same error message and instability. Had to go back to stock deodexed. I hate pop up messages but can't risk the same problem again with this Rom. Any ideas?
Not sure, I've flashed this version and 2 newer ones and I don't get any fc. I would need to see a logcat.
Cant flash 1.4.1
i try to flash 1.4.1 with twrp 2.8.6.0 and it says extracting files and then moves to installing busybox and all the other stuff and says finished, but when i reboot, i get stuck at the galaxy s5 splash screen and then it forces a reboot back into recovery. I have done clean installs and everything and it is not working.
Not sure man, you're the first one who's posted that issue
---------- Post added at 12:31 PM ---------- Previous post was at 12:29 PM ----------
@tdunham , any thoughts on why system update isn't showing up in settings for these guys? I have it on my phone, but no one else has it.
metalfan78 said:
Not sure man, you're the first one who's posted that issue
---------- Post added at 12:31 PM ---------- Previous post was at 12:29 PM ----------
@tdunham , any thoughts on why system update isn't showing up in settings for these guys? I have it on my phone, but no one else has it.
Click to expand...
Click to collapse
Not sure, I've seen this happen before but don't know why its doing it.
Maybe they need to format internal storage as part of the wipe to make sure they're really getting a true clean install?
It's possible. I've seen it before too, it happened when I did a dirty flash but a clean flash fixed it. Kinda weird.
You guys should try what tdunham suggested and backup your internal storage and wipe it as well.
Metal Butter!
Thanks for the groovy ROM * I tried TN's ROM, MOAR, and several others. This is looking like the one for me, finally! I greatly appreciate the time and effort you put into making this available for us all! BS/BD *
sms/mms timestamp/sequence issues?
This ROM is amazingly great, first and foremost! After running if for a day now, I'm noticing an issue with incoming text messages. I send a text (time stamp is proper), recipients reply (time stamps are off by an hour earlier). The incoming text messages appear before the original messages I've sent. This is happening with multiple contacts. I tried Handsent 3rd party SMS software, issue seemed to resolve, though I'm not a huge fan of their pop up ads. Also tried 8sms, the ordering issue reappeared. Each 3rd party app was set as the default accordingly. I tried going back the the original pre-loaded messaging application and still have the out of order issue with relies from contacts.
Is anyone else having this or a similar problem? Are there any known fixes besides installing 3rd party messaging apps from the play store?
I did restore messages from my previous ROM's backup, using Super Back up. There were a good # of texts too (over 1k). Those all restored no problem, but this issue of the new texts coming in before my most recently typed message seems odd.
Thanks for any feedback/suggestions/solutions that anyone has to offer!
Thank you! I have that issue with texts sometimes too. It really just started a few days ago. Seems network related.
metalfan78 said:
Thank you! I have that issue with texts sometimes too. It really just started a few days ago. Seems network related.
Click to expand...
Click to collapse
I'm inclined to agree, I've started to see sent messages send then appear in the wrong order recently. You can also use Google stock messenger that has no pop ups
Sent from my SM-G900P using Tapatalk
Problem with apps
After installing MetalRom, have been unable to install any apps from the Play Store. After rebooting, it will begin downloading the app but at either 90% or even 100% download, it will stop and not finish the download or install the app. After that, if I cancel the download, it won't even begin to download any apps after that. It just has that preparing to download. Has anyone else ran into this issue and figured out how to fix it?
Along with that, I was not receiving any text messages, even ones sent to myself
RushR said:
After installing MetalRom, have been unable to install any apps from the Play Store. After rebooting, it will begin downloading the app but at either 90% or even 100% download, it will stop and not finish the download or install the app. After that, if I cancel the download, it won't even begin to download any apps after that. It just has that preparing to download. Has anyone else ran into this issue and figured out how to fix it?
Along with that, I was not receiving any text messages, even ones sent to myself
Click to expand...
Click to collapse
That's a strange one. Try clearing the cache for the playstore, and updating profile and prl. Clear cache for download manager as well.
metalfan78 said:
That's a strange one. Try clearing the cache for the playstore, and updating profile and prl. Clear cache for download manager as well.
Click to expand...
Click to collapse
Thanks for the quick reply. This does require gapps to be installed, correct? And I was able to receive a few text messages but I'm not sure what caused them to come through, but I lost the ability to send any. I did try updating the prl and profile but nothing was happening when I hit the buttons for updating them so I don't think that worked. I've been receiving error code 97 which is usually only a problem for people with Airave so I'm not sure what to make of that.
No, this is touchwiz based, gapps are not needed, and should not be used.

Google Play Services Oreo battery drain

Anyone have a fix for this? Since updating to Oreo, Google Play Services has been killing my battery in the background. Also, it keeps randomly "not responding".
I've gone so far as to try a factory data reset and then set up as a new device.
THRUSTer said:
Anyone have a fix for this? Since updating to Oreo, Google Play Services has been killing my battery in the background. Also, it keeps randomly "not responding".
I've gone so far as to try a factory data reset and then set up as a new device.
Click to expand...
Click to collapse
See here: https://www.reddit.com/r/GooglePixe..._play_services_940_has_terrible_battery_life/
There are many other similar discussions.
---------- Post added at 08:26 ---------- Previous post was at 08:07 ----------
Here is another:
https://www.reddit.com/r/GooglePixel/comments/6wi0lg/psa_update_google_play_services_apk_if_youre/

Gmail sync issue

Anybody else having issues with Gmail not syncing? Sometimes a random email will come through on time. Most times I have to open Gmail before new emails will arrive. I've cleared data. Using unlocked Note 10.
Go to Battery optimization in Settings. Gmail would be optimized. Just toggle to unoptomize and that should solve the problem.
Yeah thanks. I finally found an article talking about the battery optimization setting. Looks promising so far.
Thanks I was also having that issue now resolved
I'm also having this problem to the extent that I've repacked the phone ready to return to Samsung for a refund. Over the past 3 days, I've tried each of the optimisation settings and no matter what I do, some emails still don't come through.
I've read a lot of S10 owners are suffering the same problem.
Please let me know if any of you have successfully got The emails to sync correctly.
Thanks
Did you go under Special Access-Optimize Battery Usage? Select All. Then find Gmail and toggle it off?
Mercenary747 said:
I'm also having this problem to the extent that I've repacked the phone ready to return to Samsung for a refund. Over the past 3 days, I've tried each of the optimisation settings and no matter what I do, some emails still don't come through.
I've read a lot of S10 owners are suffering the same problem.
Please let me know if any of you have successfully got The emails to sync correctly.
Thanks
Click to expand...
Click to collapse
Check that whether your gmail is working properly in any other phone or not. It could be a gmail server issue.
Something similar happened with me about a year back & ultimately it was a problem at Google's end.
If nothing works, do a factory reset and try again.
Thanks for the quick reply. I'm going to unbox the phone and give it one more go., I tried so many different configurations, I may have missed that one.
---------- Post added at 05:58 PM ---------- Previous post was at 05:21 PM ----------
Unfortunately it's still not working. I've got an S7 next to the Note 10 and I'm sending emails from an iPad. The S7 receives them straight away, the Note sometimes takes a minute and sometimes won't receive them at all until I go and open up the app.
Thanks for your help anyway.
Mercenary747 said:
Thanks for the quick reply. I'm going to unbox the phone and give it one more go., I tried so many different configurations, I may have missed that one.
---------- Post added at 05:58 PM ---------- Previous post was at 05:21 PM ----------
Unfortunately it's still not working. I've got an S7 next to the Note 10 and I'm sending emails from an iPad. The S7 receives them straight away, the Note sometimes takes a minute and sometimes won't receive them at all until I go and open up the app.
Thanks for your help anyway.
Click to expand...
Click to collapse
Did you factory reset it?......also is your phone on some power saving mode?
Yes. I've factory reset it twice over the last couple of days. It's currently in 'high performance' power mode.
Also having the same issue and have tried all the steps above. Super frustrating when your company utilizes Google Enterprise.
I tried every suggestion to get it to work, but none worked for me.
My solution was to just use my Gmail account with another email app. I'm now using outlook express and I'm very happy with it, it works perfectly now.

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