I have an issue with WiFi on my factory unlocked A9.
When on WiFi and using Flipboard, a lot of times the page will refuse to load with, "No connection, retry". I flick back and try again, and it works. If I turn off WiFi and use data, I never get that. But, about 50% of the time, I will get the "No connection, retry" notice but as soon as I flick back and try again, it works about 90% of the time. Sometimes, it will take 3 or 4 flicks back and forth. BUT, this never happens if I turn WiFi off. My WiFi is my home network and I'm sitting within 10 feet of the router, signal strength is not the issue.
Also, when watching a video that was linked inside Flipboard, my A9 will refuse to play the video in landscape mode, just keeps cycling between the play symbol and the pause symbol. But, if I leave the video in portrait mode, hit play, then after it starts playing turn the phone on its side for landscape, the video will keep playing without a problem. It will not play initially in landscape mode at all.
My A9 is completely stock factory unlocked version with the latest ota updates. Everything else about the phone works fine, with the exception of the above two issues. I get great battery life since the last ota update and am very happy overall with the phone.
Not happy about not being Gorilla Glass 4 and my glass is not flat. When you look at my screen at an angle against a light source, the screen is very wavy, I mean the worst I've ever seen on any of my phones. I do not feel anything so can't tell if this reflection is off the surface or below the surface. My old Galaxy S5 screen doing the exact same thing is flat as could be, no distortion at all but the A9 looks like the image is on acid or something, disconcerting.
Thanks for any help...
Related
Today I used the iGo8 GPS for a little bit just to get onto the freeway. The phone tends to go to sleep, and when that happens, it loses it's GPS signal. Since I was already on the freeway, I know my way around so I just let my phone sleep.
When I got home, I realized the bottom part of the screen, where you can scroll through home, people, messages, etc. is messed up. That part of the screen keeps flashing. AND the GPS screen got burnt into the screen, like how things burn into Plasma Screen TVs when you leave it there for a long time. But it's not a completely burn on, it is like a ghost affect.
I have soft resetted my phone. Doesn't work.
Anyone knows how to fix this problem?
Thanks.
I can post pictures/video if it will help.
Have you tried running igo again and closing it down properly?
Yeah, I closed igo properly. It's not just burnt in the igo screen new. It changes. Now it's the Today page. I can see the "Phone" and "Camera" buttons burnt into the lower part of the screen.
ROM Issue?
What ROM are you using? I always use EnergyROM and its a great ROM but it always does the same thing... i thought my phone was ruined the first time i saw this, but when i flashed to another ROM it all went away, im not sure if certain ROMs use different video drivers or what, but my problem atleast seems to just be with the ROM.
Good Luck!
use a all-black or all-white image(i think all black is betteR) and keep it on to try to reduce the burn it...
ohhh. I am using EnergyRom as well. I will change roms and see what's up.
the all black image seems to be a good idea.
So hello, my first thread here and I wasn't expecting it to be a negative one
I have had my Sensation since it was released in the US for T-Mobile. I have been pretty happy with it, takes great pictures, videos, quick processor etc...well after this so called "update", everytime I use the camera or camcorder option, the phone's screen wants to timeout...you know, it dims after whatever time you have preset and then it locks the screen. Well it never did that before when I was taking pictures or videos so if this is a way to "save" battery life, then someone is not thinking before they act. There is nothing more frustrating than taking a video and in the middle of it the screen darkens and 2 seconds later it locks and turns the video off. Sure you can touch the screen with your other hand but: 1) Creates a shakier video trying to touch the screen while you are filming and 2) You don't always have an empty hand...
I really hope there is a fix for this..
Similar issue with camera & camcorder
I am also having a similar issue with the camera & camcorder apps. After performing OTA update, they gave me a black screen. I rebooted to see if that would help, but now the apps just open for a second with a black screen and white icon and then shut down immediately. I'm going to try factory reset and see if it helps. I've read in other forums that it's a bug with the shutter and the phones were returned. Will post my results here.
Camera issues...part deux
LiLbear said:
So hello, my first thread here and I wasn't expecting it to be a negative one
I have had my Sensation since it was released in the US for T-Mobile. I have been pretty happy with it, takes great pictures, videos, quick processor etc...well after this so called "update", everytime I use the camera or camcorder option, the phone's screen wants to timeout...you know, it dims after whatever time you have preset and then it locks the screen. Well it never did that before when I was taking pictures or videos so if this is a way to "save" battery life, then someone is not thinking before they act. There is nothing more frustrating than taking a video and in the middle of it the screen darkens and 2 seconds later it locks and turns the video off. Sure you can touch the screen with your other hand but: 1) Creates a shakier video trying to touch the screen while you are filming and 2) You don't always have an empty hand...
I really hope there is a fix for this..
Click to expand...
Click to collapse
Well, no dice. After doing factory restore and deleting a bunch of apps I still get the same trouble with the camera/camcorder. I've got insurance on it and an old HTC HD2 (rooted and running Froyo) that I'm becoming very fond of, so I'll be returning this phone but I would like to know what the issue is.
I am sorry you are facing the issue but i just checked and my camera is working fine for me as of now at the OTA update
Received this phone (THL W8S) 5 days ago, and straight out of the box it has had a serious issue where the phone will lock up, the screen will fade slowly to black, and then reboot itself. The problem occurs both after factory resetting AND in safe mode.
The phone is unrooted and running the stock ROM.
Basically during use, the screen suddenly becomes unresponsive to touch and the physical buttons (home, volume, power) all stop functioning. As soon as the phone locks up this way, the screen slowly fades to black over about 60 seconds, at which point I have to leave it to fade completely before it reboots itself.
It happens most frequently when using any browser (stock, or otherwise) taking from less than 5 seconds to around 5min before the random lock up occurs) but also happens when scrolling through messages; scrolling through emails in either of the stock apps; using a compass app which came pre-installed (very quickly).
Initially I thought it might have to do with WiFi, but problem also cropped up with WiFi off, using 2/3G. Then in troubleshooting also managed to get it to happen using the camera (lot of motion, and repeatedly taking snaps).
Also odd is that the batteries I received in the box were generic black ones, not the official stamped/logo'ed THL ones I've seen on every website and every unboxing of this particular phone. So while there's a possibility this may be a battery issue, the fact that the phone hasn't done this while using a more battery draining app (Beach Buggy Blitz; Rayman Jungle Run) makes me think this is a deeper hardware fault related to , although I don't know enough about voltages and such to rule it out completely.
I have a couple videos showing the problem, but unfortunately I'm not allowed to put the links here. Should both be easily found by searching:
THL W8S issue Kostas P
if interested.
Any thoughts/views would be greatly appreciated!
kostako said:
Received this phone (THL W8S) 5 days ago, and straight out of the box it has had a serious issue where the phone will lock up, the screen will fade slowly to black, and then reboot itself. The problem occurs both after factory resetting AND in safe mode.
The phone is unrooted and running the stock ROM.
Basically during use, the screen suddenly becomes unresponsive to touch and the physical buttons (home, volume, power) all stop functioning. As soon as the phone locks up this way, the screen slowly fades to black over about 60 seconds, at which point I have to leave it to fade completely before it reboots itself.
It happens most frequently when using any browser (stock, or otherwise) taking from less than 5 seconds to around 5min before the random lock up occurs) but also happens when scrolling through messages; scrolling through emails in either of the stock apps; using a compass app which came pre-installed (very quickly).
Initially I thought it might have to do with WiFi, but problem also cropped up with WiFi off, using 2/3G. Then in troubleshooting also managed to get it to happen using the camera (lot of motion, and repeatedly taking snaps).
Also odd is that the batteries I received in the box were generic black ones, not the official stamped/logo'ed THL ones I've seen on every website and every unboxing of this particular phone. So while there's a possibility this may be a battery issue, the fact that the phone hasn't done this while using a more battery draining app (Beach Buggy Blitz; Rayman Jungle Run) makes me think this is a deeper hardware fault related to , although I don't know enough about voltages and such to rule it out completely.
I have a couple videos showing the problem, but unfortunately I'm not allowed to put the links here. Should both be easily found by searching:
THL W8S issue Kostas P
if interested.
Any thoughts/views would be greatly appreciated!
Click to expand...
Click to collapse
Hi, I also have the same problem described by kostako. Please look for your feedback as soon as possible.
thank you very much
Best regards.
san_tony said:
Hi, I also have the same problem described by kostako. Please look for your feedback as soon as possible.
thank you very much
Best regards.
Click to expand...
Click to collapse
Hello, I wanted to inform you that lately the reboot occur concurrently with application updates.
They are like your impressions.
Best regards
THL W8S the screen fade and reboot too!!
Hello!
I received the phone on 12 September. The screen faded from the first minutes of use. Yesterday I came three times. In "THL mobile store" recommend updating the firmware. But the update I have not found anywhere.
any suggestions
Thank you very much in advance.
Non-rooted. Not dropped. No water exposure. Since day one.
I have had issues with my sound on my S6. Audio played through the main speaker has a crackling sound whenever audio is played with the SCREEN ON. This applies to videos, music in any app, but NOT when a call is on speaker phone. If I turn the screen off while listening to music, no crackle. Right when I turn the screen back on, crackle. Haven't downloaded any audio equalizers or anything like that. Everything is stock. Tried a reset, a reboot and a cache clear.
I haven't had time to take it into a Verizon store but will before the 14 days is up if no body is able to help.
Thanks in advance.
Did you figure out what the issue was? This is still happening to me!
kaylab said:
Non-rooted. Not dropped. No water exposure. Since day one.
I have had issues with my sound on my S6. Audio played through the main speaker has a crackling sound whenever audio is played with the SCREEN ON. This applies to videos, music in any app, but NOT when a call is on speaker phone. If I turn the screen off while listening to music, no crackle. Right when I turn the screen back on, crackle. Haven't downloaded any audio equalizers or anything like that. Everything is stock. Tried a reset, a reboot and a cache clear.
I haven't had time to take it into a Verizon store but will before the 14 days is up if no body is able to help.
Thanks in advance.
Click to expand...
Click to collapse
I have the same problem with my AT&T S6 Active. The issue shows about 30% of the time, yesterday even while playing Clash of Clans, so it can't be the settings, I'm prone to think it's a driver issues. I also experience problems with the camera where if I haven't used it in a while it will shake, trying to image stabilize for around 3-5 seconds. Another issue I have is with trying to get the screen on, sometimes I will have to push the ON button 5-6 times before the screen comes on long enough for me to swipe my unlock pattern. After having owned a S2 and S4 Active I gotta say I'm extremely disappointed with Samsung. Without even getting into the whole No Removable SD card slot argument. My next phone will be a Nexus.
RideWyoming said:
I have the same problem with my AT&T S6 Active. The issue shows about 30% of the time, yesterday even while playing Clash of Clans, so it can't be the settings, I'm prone to think it's a driver issues. I also experience problems with the camera where if I haven't used it in a while it will shake, trying to image stabilize for around 3-5 seconds. Another issue I have is with trying to get the screen on, sometimes I will have to push the ON button 5-6 times before the screen comes on long enough for me to swipe my unlock pattern. After having owned a S2 and S4 Active I gotta say I'm extremely disappointed with Samsung. Without even getting into the whole No Removable SD card slot argument. My next phone will be a Nexus.
Click to expand...
Click to collapse
This issue stopped for me a couple weeks ago after the latest update which includes the application optimization/battery saver. After this the problem stopped, so I am assuming the upgrade ended it, or one of the apps that is now "optimized" was the cause of the problem.
biggaboss said:
This issue stopped for me a couple weeks ago after the latest update which includes the application optimization/battery saver. After this the problem stopped, so I am assuming the upgrade ended it, or one of the apps that is now "optimized" was the cause of the problem.
Click to expand...
Click to collapse
Unfortunately the new update to Android 5.1.1 which I applied 2 weeks ago did not stop it for me. Just the day before yesterday the crackling even happened why my phone played the Alarm Clock tune I had set. It's gotta be a driver problem if it's happening on the Alarm Clock, or maybe even a faulty speaker but it's not happening all the time. Anyway, for this and a lot of other reasons I decided to part way with Samsung on my next phone.
Hi
I have the same problem. Any solution?!
So I ended up calling Samsung about this because it has been driving me nuts. We have narrowed it down to it being third party apps. Having said that, it could also be the setting under display causing the third party apps to malfunction. I went to settings>display> changed from adaptive you AMOLED cinema. I also removed most 3rd party apps from my phone that I downloaded in the past week. I haven't had the issue come back yet. Fingers crossed!
This is a display issue. Go to settings, display, change screen mode to anything BUT adaptive. Adaptive screen mode is not compatible with many 3rd party apps. Hope this helps!
I've had the phone since the day it came out. It took me a while to notice but the screen is definitely unresponsive at times. It is actually difficult to notice because, if you are like me and spend hours on your phone every day, if every so often if a touch doesn't register, your brain automatically make you repeat the gesture and you don't even think about it. And, it's OK if it happens like once a day. But with this phone, it's hundred times a day. I thought I was crazy so I recorded a video with my OP5.
See here: https://imgur.com/a/lZS4eVP
OK so this is kind of a very bad occurrence. Usually, it's not always like that. Sometimes it works perfectly fine. I also wonder if this could be the reason why the double tap to wake is also inconsistent, when the screen is off.
Also, yes, I do have a screen protector, but I've had them on all my phones and never had an issue.
Looks like this is happening only with you, is this problem occurring only in specific apps? or globally..
The touch here works snappy and very responsive. Maybe a faulty device? report to service center, I guess.
I also noted unresponsive screen once in a while while trying to click some hyperlinks or items with small clickable icons. But it's not anywhere close to what your video showed. Best and fair thing to do would be: Fresh flash the stock rom, don't install any additional apps then see if the problem persists. If it does, time to call customer service for a replacement unit. Good luck!
I've had similiar issues with my Essential PH-1, turns out it was a defect in the digitizer and I was RMA'd on it.
Nope working great here.
Do I get a new phone if I rma it? Or refurbished?
No I get this sometimes as well. Not nearly as bad as shown in your video, but sometimes it just doesn't register the touch properly and you have to touch it harder for it to register. Or when scrolling it only registers the scrolling partially
i have same problem in the same position
It happens to me sometimes when I tap the screen (for example tapping on a contact in whatsapp) that the screen doensn't respond good. When I tap a few times more and with a little more pressure it's going well. (I didn't test without the factory applyed screen protector)
Do people who have this problem use gestures? For me, the problem also occurs (no reaction when I tap the hyperlink or a small icon) but I noticed that it only occurs when the gestures are on. Maybe there is a problem.