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Most common problems of s7 edge and HOW TO FIX IT!!

Most common problems of Samsung Galaxy S7 Edge owners may encounter are random freezes and lags, system slow down, and unexpected reboots or shutdowns. They’ve been happening with previous Galaxy models and maybe my post will help you in fixing these problems :
Step 1: Find out if the problem is with your apps
You may have already downloaded a lot of apps so it might be difficult to pinpoint the culprit but that doesn’t mean you can’t do anything about it. There are two general categories of apps; pre-installed and downloaded or third-party.
If the problem occurred after installing some apps, then you can almost be certain one of those caused the problem. However, if it’s difficult to pinpoint which app it is, you need to boot your phone in safe mode.
1. Press and hold the Power key.
2. As soon as you can see the ‘Samsung Galaxy S7 EDGE’ on the screen, release the Power key and immediately hold the Volume Down key.
3. Continue holding the Volume Down button until the device finishes rebooting.
4. You may release it when you can see ‘Safe mode’ in the bottom left corner of the screen.
In this state, all third-party apps are temporarily disabled so if one of them caused the issue, then the problem shouldn’t occur.
Even if you already know that one of the downloaded apps is the cause, you may spend a few hours trying to find which one is the culprit. So, to make things a little faster, begin your troubleshooting with the recently installed apps.
Boot your device in normal mode and try to disable or uninstall suspected apps. However, if you’re not into finding the specific app that’s causing all this trouble, then I suggest you reset your phone to uninstall all of them and try to download them one-by-one.
In case the problem still occurs in safe mode, the possibilities are the problem is caused by a pre-installed app or it’s a firmware issue. Proceed to the next step.
Step 2: Find out if it’s about a corrupt system cache
The system cache can easily be corrupted especially after an update as the old files will automatically become obsolete. But unlike the system data, the cache can be deleted without the fear of losing settings, files, and other data, etc. In fact, it’s always recommended you delete the system caches every time you experience issues with your phone’s performance like random reboots, slowing down, unexpected shutdowns, etc.
Once you’ve deleted the cache or wiped off everything inside the cache directory, the new system will create new files and this time, you can reset assured that everything is compatible.
Moreover, it is also important you do this step as some pre-installed apps may have also corrupted their caches causing them to freeze, hang or crash that will eventually affect the general performance of your phone. So, to delete the system cache, follow these steps:
1. Turn off your Samsung Galaxy S7 Edge.
2. Press and then hold the Home and Volume UP keys, then press and hold the Power key.
3. When the Samsung Galaxy S7 Edge shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
4. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
5. Using the Volume Down key, navigate through the options and highlight ‘wipe cache partition.’
6. Once highlighted, you may press the Power key to select it.
7. Now highlight the option ‘Yes’ using the Volume Down key and press the Power button to select it.
8. Wait until your phone is finished doing the Master Reset. Once completed, highlight ‘Reboot system now’ and press the Power key.
9. The phone will now reboot longer than usual.
Step 3: Bring the phone back to its factory settings
After booting the phone in safe mode and deleting the system and the problem still persists, it’s time to do a more complicated and a lot more hassling troubleshooting procedure, the master reset. For this, you need to backup your files, music, videos, photos, apps, data, etc. You can move them over to your SD card or copy them to your computer because they’ll be erased when you follow the steps below.
But just before you do the reset, remove your Google account from your phone and disable any screen locks you may have engaged to make sure the Factory Reset Protection or anti-theft feature won’t be tripped. Once ready, follow these:
1. Turn off your Samsung Galaxy S7 Edge.
2. Press and then hold the Home and Volume UP keys, then press and hold the Power key.
NOTE: It doesn’t matter how long you press and hold the Home and Volume Up keys, it won’t affect the phone but by the time you press and hold the Power key, that’s when the phone starts to respond.
3. When the Samsung Galaxy S7 Edge shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
4. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
NOTE: The “Installing system update” message may show on the screen for several seconds before displaying the Android system recovery menu. This is just the first phase of the entire process.
5. Using the Volume Down key, navigate through the options and highlight ‘wipe data / factory reset.’
6. Once highlighted, you may press the Power key to select it.
7. Now highlight the option ‘Yes — delete all user data’ using the Volume Down key and press the Power button to select it.
8. Wait until your phone is finished doing the Master Reset. Once completed, highlight ‘Reboot system now’ and press the Power key.
9. The phone will now reboot longer than usual.
Step 4: Request for technical support
Or, you can just bring the phone in to your provider and have it’s technician check it up for you. If you’re within the replacement period and the problem can’t be fixed, you may receive a brand new unit. But the point is, you’ve already done everything you could to no avail, it’s time you had an authorized tech help you with it.

What's new?
Al this was already well known, NO new information!...

This is very helpful for a lot of people. A little difficult to read as it's all clumped together but still great information.
Thanks

henklbr said:
What's new?
Al this was already well known, NO new information!...
Click to expand...
Click to collapse
This post isn't for you .
Its for the newbies who dont know what to do when they come across such situations!!!

CuBz90 said:
This is very helpful for a lot of people. A little difficult to read as it's all clumped together but still great information.
Thanks
Click to expand...
Click to collapse
I'm sorry, i know its little bit difficult to read .
but happy that it helped you .

CuBz90 said:
This is very helpful for a lot of people. A little difficult to read as it's all clumped together but still great information.
Thanks
Click to expand...
Click to collapse
follow for more updates : facebook and twitter

Hi friends, i see s7 edge have some security issues , i always had screen off button app, and now i can't. Because i always turn off the screen and ask always password .
Only if i lock with power button is possible finger print.
Any solution.
Thanks.

this is not an issue, it is working as intended since the latest software update by Samsung. you have to use the H/W button to lock your screen in order to use your fingerprint scanner to unlock the phone.
No 3rd party app is allowed to lock your screen atm.

RedDevils88 said:
this is not an issue, it is working as intended since the latest software update by Samsung. you have to use the H/W button to lock your screen in order to use your fingerprint scanner to unlock the phone.
No 3rd party app is allowed to lock your screen atm.
Click to expand...
Click to collapse
Thanks friend.
And how i lock the screen with the home button. ?

henklbr said:
What's new?
Al this was already well known, NO new information!...
Click to expand...
Click to collapse
Wow. All the salt. Did that post hurt you that much? Or is there nothing new to nag about in your thread?

allaboutthetrend said:
follow for more updates : facebook and twitter
Click to expand...
Click to collapse
No.

any one help me, my galaxy s7 edge totally hang up.. after flashing new rom and reboot it after few seconds its hang and work open anymore...

Yesterday (5 November 17), I turned my phone off. I cannot turn it back on; no flashes, no response. When plugged in to a charger, no charging icon. It's as if the battery was removed, which of course cannot ordinarily be done. I have had no problems with it to this point.
Has anyone experienced this?

Any Way to "Sideload" Fingerprint Profiles?

I did a factory reset on my S7 today to fix some strange notification reminder errors, and found out that my home button no longer likes to let me register my fingerprints. The button was working fine to unlock the device today before the factory reset, and I've already attempted the clear cache partition method to get it working again. Any time I attempt to register my fingerprints, it simply says "Make sure that the Home key is clean and dry, then try again." I assume this is due to the fact that the home button got scratched a couple of months ago, but again, it was working just fine with the scratch up until I lost my fingerprint profile.
So, is there any way (including if I have to root it) to "sideload" a fingerprint profile or suppress the "Make sure that the Home key is clean and dry" message when setting up fingerprints?
Thanks

Fingerprints are stored securely by the TEE, so there is no way to sideload, not on official firmware at least. The message you see about wiping the button is also hardware initiated. It should display in any situation where a scan is done, not just when registering. So something happened to the physical scanner at some point. I'd recommend just sending it in if you dont manage to fix it yourself.

Disney Killed My S8+

It was hot. I don't think the phone was necessarily feeling the heat like me... but... the way it was acting... maybe so?
The second to last day of my vacation at Walt Disney World (first time!), my S8+ started acting wonky. I tried to take pictures and the application wouldn't work right.
So, I rebooted.
Now, I'm staring at a screen with a textbox at the bottom of the screen and some text near it (I don't recall it verbatim) "Enter your emergency password".
What? What's an emergency password? Typing in the textbox, it was obvious that it wasn't a numeric-only textbox (for PINs) but it was alpha-numeric. I simply don't recall registering anything but a pin and my fingerprints.
Freaking out, I kept trying to restart and worked with the power and volume buttons.
All I continued to see was the Samsung logo.
Suddenly, I got a black screen with text telling me things were being erased. I then see a blue screen with an android bot telling me stuff was being erased.
After a bit, I was back at the language selection.
Gone. Pictures. Data. SSD... entire phone... fully erased. (Thankfully, a majority of my pictures were immediately put into Instagram... the lost pictures I used the phone's camera app because it works better than the Instagram camera).
Don't have my laptop... so I don't have my password database, so I cannot get into ANY applications.
I know there are requirements for Microsoft Exchange, and other applications that require special security for being a device administrator... I'm not aware of Exchange requiring a password for the phone but... who knows? I didn't enter the password wrong too many times.... even as hot as it was I still used my print to unlock the phone.

Man, that is horrible. My condolences. If you can boot the phone into recovery mode (Hold down volume up, then the Bixby button & then the power button...all at once). Once in recovery, do a factory reset and you shouldn't have to enter that 'Emergency Password'. Unfortunately, everything is lost unless you ran a backup into the cloud or on your 'puter.
Sorry for the post if you've already reset the phone as it sounds like you might have since you mentioned the language screen.

TheBigEasy88 said:
Man, that is horrible. My condolences. If you can boot the phone into recovery mode (Hold down volume up, then the Bixby button & then the power button...all at once). Once in recovery, do a factory reset and you shouldn't have to enter that 'Emergency Password'. Unfortunately, everything is lost unless you ran a backup into the cloud or on your 'puter.
Sorry for the post if you've already reset the phone as it sounds like you might have since you mentioned the language screen.
Click to expand...
Click to collapse
Yeah I didn't have the choice -- the phone decided to reset to a fresh install point. Once I got back home I restored to a previous backup after trying everything I could to undelete stuff on my SDCARD.... but none of the software I tried would work... kudos Samsung... your deletion of my SDCARD was VERY complete...

Did you have the SDCard stand alone or merged with the internal storage? I'm surprised that got wiped also.

Chris Dickerson said:
It was hot. I don't think the phone was necessarily feeling the heat like me... but... the way it was acting... maybe so?
The second to last day of my vacation at Walt Disney World (first time!), my S8+ started acting wonky. I tried to take pictures and the application wouldn't work right.
So, I rebooted.
Now, I'm staring at a screen with a textbox at the bottom of the screen and some text near it (I don't recall it verbatim) "Enter your emergency password".
What? What's an emergency password? Typing in the textbox, it was obvious that it wasn't a numeric-only textbox (for PINs) but it was alpha-numeric. I simply don't recall registering anything but a pin and my fingerprints.
Freaking out, I kept trying to restart and worked with the power and volume buttons.
All I continued to see was the Samsung logo.
Suddenly, I got a black screen with text telling me things were being erased. I then see a blue screen with an android bot telling me stuff was being erased.
After a bit, I was back at the language selection.
Gone. Pictures. Data. SSD... entire phone... fully erased. (Thankfully, a majority of my pictures were immediately put into Instagram... the lost pictures I used the phone's camera app because it works better than the Instagram camera).
Don't have my laptop... so I don't have my password database, so I cannot get into ANY applications.
I know there are requirements for Microsoft Exchange, and other applications that require special security for being a device administrator... I'm not aware of Exchange requiring a password for the phone but... who knows? I didn't enter the password wrong too many times.... even as hot as it was I still used my print to unlock the phone.
Click to expand...
Click to collapse
The only reason I see for this to happen is if on the "lock Screen and Security", inside the "Secure Lock Settings" have enabled the "Auto factory reset".

Biometrics won't trigger a device wipe, they will only force the pin/password field on too many attempts.
You say Exchange. Is this a corporate account? Is there a possibility that someone remotely wiped your device? Log into OWA (the web interface of your Exchange), navigate to Options -> See All Options, then click the Phone tab and see if a wipe was sent to it. Because what you described sounds a lot like a remote wipe. (Though I've never seen the emergency password field.)
Also make sure that you're not violating your corporate policies. Granting admin access to the Exchange app gives your company full control over your device. They can see you accessing your email with it, and if you're doing something that you shouldn't be, they will wipe your device.

mcnascimento said:
The only reason I see for this to happen is if on the "lock Screen and Security", inside the "Secure Lock Settings" have enabled the "Auto factory reset".
Click to expand...
Click to collapse
No way of knowing but I don't recall ever setting that (I wouldn't).

something corrupted your ROM it sounds like, somehow!
if it was the red box that says like "enter password" I believe it is actually "default_password"

Error after RESET by *#*#2846579#*#*

Hello
I wanted to reset my Huawei P40 PRO, under 10.1.0.121.
I was asked to disable its location, which I did; but the reset does not work, after 3 times, I composed the *#*#2846579#*#* to reset it.
Since then, I've been stuck on a Huawei account password request page that doesn't allow me to type the account password because it disappears in 1/2 seconds, with a next window telling me of a network error; so I'm stuck; Would any of you have an idea ?
Thank you

Hey there. I assume you already tried rebooting the phone. Try the following: power off your phone. After it's turned off, press and hold the power button and volume up button. Hold the two buttons until you see an EMUI logo with options to restart, clear data etc. (See screenshot). Try the "clear data" option. It will wipe EVERYTHING on the phone's storage. Then it should reboot and hopefully the issue is gone. Or perhaps you could try "safe mode"? Not sure what that does, but you could give it a try.

jericho246 said:
Hey there. I assume you already tried rebooting the phone. Try the following: power off your phone. After it's turned off, press and hold the power button and volume up button. Hold the two buttons until you see an EMUI logo with options to restart, clear data etc. (See screenshot). Try the "clear data" option. It will wipe EVERYTHING on the phone's storage. Then it should reboot and hopefully the issue is gone. Or perhaps you could try "safe mode"? Not sure what that does, but you could give it a try.
Click to expand...
Click to collapse
I have found, i had to go also to my HUAWEI CLOUD on the WEB and deactivate LOCALIZE MY PHONE; and this time after a restart i could went a huawei login password on the phone

I think I've got the same problem, I've just done a factory reset, and now it just flips straight past the Huawei ID login page and takes me here. unable to connect to server. touch the screen to retry Ive tried clearing the cache and resetting again and nothing works. anyone got any ideas please.

(Newbie) Need help with my HTC U11.

I'd like to get this phone into a usable, stable state. Right now, it's useless.
Background: The phone is an unlocked US version I purchased directly from HTC. I had been using it on T-Mobile. In Sept. '19 I got an update to Android Pie. Soon after, NFC payments stopped working. I put the phone on the shelf and switched to a OnePlus phone. I did a factory reset on the U11 and want to set it up for my wife, but it wont fully initialize. Here is what happens...
Power on to HTC logo (static)
Replaced by HTC animated logo with start-up sound
Phone displays WELCOME screen, with a "Let's Go" button.
I press Let's Go and the phone goes to the internet setting screen to enable mobile data and sign on to WiFi
I connect to local WiFi
The Terms of Use are displayed. I select NEXT.
The phone displays:
Just a sec..
Checking for Updates...
Checking info....
Then, a Google sign on screen appears, and immediately is replaced by the "Just a Sec..." screen and a notification window that says "Android Setup has stopped."
I've never done anything more advanced with phones than wiping a cache partition, but am willing to try most anything with this phone at this point. I've nothing to lose, but would love to get it back into service.
Any help would be greatly appreciated.

I would try the hole process not connecting to WIFI
Also you might try to do a Hard Reset, just be sure to have enough battery
Here how
A hard reset will wipe all data from the device and set everything back to factory settings. Ensure you have backed up your data before proceeding.
Hard Reset From Startup​
Turn the phone off by pressing and holding the “Power” button for 3 seconds, then selecting “Power off“.
Press and hold the “Volume Down” button and press release the “Power” button to turn the U11 on.
When the HTC logo appears, release both buttons.
Press “Volume Down” to select “Factory Reset“, then press the “Power” button to choose it.
The device will then restart and the hard reset will be complete.
Hope it helps

orb3000 said:
I would try the hole process not connecting to WIFI
Also you might try to do a Hard Reset, just be sure to have enough battery
Here how
A hard reset will wipe all data from the device and set everything back to factory settings. Ensure you have backed up your data before proceeding.
Hard Reset From Startup​
Turn the phone off by pressing and holding the “Power” button for 3 seconds, then selecting “Power off“.
Press and hold the “Volume Down” button and press release the “Power” button to turn the U11 on.
When the HTC logo appears, release both buttons.
Press “Volume Down” to select “Factory Reset“, then press the “Power” button to choose it.
The device will then restart and the hard reset will be complete.
Hope it helps
Click to expand...
Click to collapse
Excellent! I bypassed WiFi and everything else, and now I'm looking at a proper home screen! Any other tips or suggestions to get the most out of this device? Maybe getting it back to Oreo, when everything worked? I'm now getting the "Unable to start Camera" error that I've heard a lot of users have had.

e_s_jones said:
Excellent! I bypassed WiFi and everything else, and now I'm looking at a proper home screen! Any other tips or suggestions to get the most out of this device? Maybe getting it back to Oreo, when everything worked? I'm now getting the "Unable to start Camera" error that I've heard a lot of users have had.
Click to expand...
Click to collapse
I have an U11+ and all works perfect on Android 9, anyways if you want to downgrade here some info
GUIDE - Downgrade for HTC U11 (from Oreo to Nougat with S-ON) - Solution for various
The purpose of this guide is to restore the phone in emergency cases and not only but also to perform a downgrade without the need to be in S_OFF (the utility of Sunshine, except in special cases such as the change of MID and CID which is...
forum.xda-developers.com

e_s_jones said:
I'd like to get this phone into a usable, stable state. Right now, it's useless.
Background: The phone is an unlocked US version I purchased directly from HTC. I had been using it on T-Mobile. In Sept. '19 I got an update to Android Pie. Soon after, NFC payments stopped working. I put the phone on the shelf and switched to a OnePlus phone. I did a factory reset on the U11 and want to set it up for my wife, but it wont fully initialize. Here is what happens...
Power on to HTC logo (static)
Replaced by HTC animated logo with start-up sound
Phone displays WELCOME screen, with a "Let's Go" button.
I press Let's Go and the phone goes to the internet setting screen to enable mobile data and sign on to WiFi
I connect to local WiFi
The Terms of Use are displayed. I select NEXT.
The phone displays:
Just a sec..
Checking for Updates...
Checking info....
Then, a Google sign on screen appears, and immediately is replaced by the "Just a Sec..." screen and a notification window that says "Android Setup has stopped."
I've never done anything more advanced with phones than wiping a cache partition, but am willing to try most anything with this phone at this point. I've nothing to lose, but would love to get it back into service.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
Hey ESJ...I have the same issue with my HTCU11 here in Australia. I just posted yesterday to this Q&A session (above yours, sorry, didn't see your post) . I eventually got it to go past this point (don't ask me how). I went back and forth between a factory reset to clearing the cache partition and re-starting and finally it just booted up to the basic HTC screen with the factory installed apps. I have everything backed up, but the problem is, now I can't log in to any Google accounts. It crashes at the log in screen with ""Google Play services has stopped". I read elsehwere that there was aproblem with Chrome and "Android System Webview" and that there's an update to fix this problem, but I can't log into my Google accounts (Acounts, GMail, Play Store, etc) to download the update...I'm stymied. I suspect you have a similar issue? Hopefully an Andorid/Google guru will have a step by step solution, otherwise, I'll just get a new phone....and not an HTC!!!

ChrisinPerth said:
Hey ESJ...I have the same issue with my HTCU11 here in Australia. I just posted yesterday to this Q&A session (above yours, sorry, didn't see your post) . I eventually got it to go past this point (don't ask me how). I went back and forth between a factory reset to clearing the cache partition and re-starting and finally it just booted up to the basic HTC screen with the factory installed apps. I have everything backed up, but the problem is, now I can't log in to any Google accounts. It crashes at the log in screen with ""Google Play services has stopped". I read elsehwere that there was aproblem with Chrome and "Android System Webview" and that there's an update to fix this problem, but I can't log into my Google accounts (Acounts, GMail, Play Store, etc) to download the update...I'm stymied. I suspect you have a similar issue? Hopefully an Andorid/Google guru will have a step by step solution, otherwise, I'll just get a new phone....and not an HTC!!!
Click to expand...
Click to collapse
I was an HTC fan for years, but I am done with them. I'm currently studying the process for downgrading to Oreo on this U11 to see if I can get it revived. That may be your best strategy as well. Good luck, Mate!