Warranty question - Xperia Z5 Q&A, Help & Troubleshooting

My xperia m2 has gone back under warranty cos I can't turn it on or charge, I have just realised that I recently removed the rubber speaker cover to give me some volume.do you reckon this will be classed a modification rendering my warranty dead!! Thanks

Dvdrntn said:
My xperia m2 has gone back under warranty cos I can't turn it on or charge, I have just realised that I recently removed the rubber speaker cover to give me some volume.do you reckon this will be classed a modification rendering my warranty dead!! Thanks
Click to expand...
Click to collapse
if you have xperia m2 , why post on xperia z5?

Sorry.Please forgive me.
I could not find an m2 forum and thought there might be a SME on this Xperia forum, sorry for creating you a bit of work there,I feel bad that i forced you to respond. Thanks for your help, built my hopes up there, cheers.

Rubbers from speakers should not interfere with charging the phone...

Thanks mate , I agree 100%, but my question is 'do you think that Sony would say the warranty is invalid cos I 'modified' the device' cheers.

Don't think that would be a problem...
It could happen, but it not likely.

Dvdrntn said:
I could not find an m2 forum
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Click to collapse
Umm, it wasn't hard to find: http://forum.xda-developers.com/xperia-m2

ChristianLetti said:
Rubbers from speakers should not interfere with charging the phone...
Click to expand...
Click to collapse
If they will find water inside or rusty parts, they will not give you the warranty. Especially that you removed the rubber... IMHO
Xperia Z5 E6653

Related

[Q] Waterproof Fail or not?

Hi. I have a Sony Xperia M2 Aqua, which is supposedly a waterproof phone.
However...
A couple of days ago, my phone got an accidental contact with water for a couple of seconds (4-5 maybe) -
completely submerged - and then both the loudspeaker and the ear speaker lost much of their volume and just
sounded very faded and fuzzed out...
This lasted for a approx. day... the next day my phone was back to normal by itself.
My question is: is this situation 'normal' for a waterproof phone? How does this phone really handle water?
Can anyone tell me? Or should I go ask for a refund on basis of false advertising and features?
Tell me your 'watery' situations with the Xperia M2 Aqua - if you had any and how it was like. Thank you for the support.
lflaurflorin said:
Hi. I have a Sony Xperia M2 Aqua, which is supposedly a waterproof phone.
However...
A couple of days ago, my phone got an accidental contact with water for a couple of seconds (4-5 maybe) -
completely submerged - and then both the loudspeaker and the ear speaker lost much of their volume and just
sounded very faded and fuzzed out...
This lasted for a approx. day... the next day my phone was back to normal by itself.
My question is: is this situation 'normal' for a waterproof phone? How does this phone really handle water?
Can anyone tell me? Or should I go ask for a refund on basis of false advertising and features?
Tell me your 'watery' situations with the Xperia M2 Aqua - if you had any and how it was like. Thank you for the support.
Click to expand...
Click to collapse
It'a normal for all waterproof phones. My dad's Z2 is also like that.
The M2 Aqua is IP68 certified. That means it should be completely dust tight and indefinitely resist immersions beyond 1m:
http://www.gsmarena.com/sony_xperia_m2_aqua_adds_ip68_certification_to_m2_formula-news-9395.php
This if it is sealed, though (all flaps closed tight). If anything was open it has probably got wet and started to work again after it dried up internally.
Thank you all for the feedback.
One last question: if it ever happened for the phone to become damaged by water
while having all its ports waterproofed, does the warranty cover the repairs?
Or should I not expect any support or refund?
[EDIT] Miche1asso, all ports were sealed. Only the loudspeaker and the earspeaker got fuzzed
as I mentioned up above.

Backlight gone - resistor re soldering? will it harm the phone?

Hi. I have a Sony Z3. And the backlight had gone. I have had experience and removed the backlight resistor from the main board and just bridged the two connections. This solved the issue. I have also done it with the z,z1 and z2.
But I was wondaring as I dont know much about circuit boards. Will just bridging the connection cause any damage? Will it last long?
The phone is already out of warrenty.
I have soldered a Sony z and it has lasted a very long time. But can I expect the z3 to be the same?
Thanks for any help and wisdom!!
Hi
Can you take picture i have 6603 and same problem please help me
You have a two year manufacturer's warranty with Sony, and you don't need a proof of purchase.
Return it - unless you've voided it yourself.
dear
The warranty is void
I replaced lcd and frame when i did the brightness no work more
I need resistor location
Hi I've don't it a few times and it always worked. I don't have one to take a picture. But it's near the bottom left of the board . The component is black and has a little V in white on it. If the backlight is gone this component tends to have a burnt hole right in the middle.
I always need a microscope but if you have mega good eye sight you should find it. Hope this helps!
Solution in the attachment. Other fuse with letter "V" in lower left corner protects vibrator.
Hey You
Thankssssss Thanks and Thanks
i make a jumper and all working thankkssssssss
you have paypal?
jowiistyle said:
Thankssssss Thanks and Thanks
i make a jumper and all working thankkssssssss
you have paypal?
Click to expand...
Click to collapse
Hi
You're welcome. I'm glad it worked.
Yes I do have paypal but thanks is enough for me.
mietek190 said:
Solution in the attachment. Other fuse with letter "V" in lower left corner protects vibrator.
Click to expand...
Click to collapse
jowiistyle said:
Thankssssss Thanks and Thanks
i make a jumper and all working thankkssssssss
you have paypal?
Click to expand...
Click to collapse
Do you happen to know how to fix a Xperia Z3 Compact with a similar issue?
I replaced the screen on my Xperia Z3 Compact and now when I turn it on nothing shows up no image and no backlight. But I can hear that the phone is working. Touchscreen makes clicking noise, and vibrator motor makes noise when clicking home button.
How can I make a jumper?
I have this prob too after replacing screen. First, the phone would work only if the the two final screws holding the assembly weren't screwed in. Now it doesn't work at all.
sent here from a member from another thread~
Sorry - but I was sent to this thread from a member in a reply to a thread I posted last week - they said I might have a better chance at finding answers here.
Here's my question (copy/pasted):
Hello, please forgive me if this is not the appropriate place or generally not the correct type of question to ask, I am new here & was directed to this site from my former trainer as a means of educating myself on the problems I am facing..
Let me first say that I am new to micro soldering, and have only been a certified micro solderer for a few weeks now.
I work for a privately owned company of mobile technicians and I am the sole solderer on staff. My company paid for my training and I would say I have a fairly decent grasp on general soldering repairs.
That being said, I am facing some big issues with backlight repairs. I have been successful in replacing components that have been obviously damaged or missing, but when all responsible components are seemingly in place & in working order - as far as I can see under the microscope - I cannot figure out how to diagnose which of these components has failed to communicate with it's sisters.
I have read a great deal online about jumping components, but I am really very much as a loss as to how I am supposed to be able to figure out which one(s) of these to jump or how to tell if they are in need of replacement - when no physical damage is present.
Any and all help in this area is welcome - I would really love it if I could get a better handle on these types of repairs.
If this topic already exists somewhere, or there is another place I should be looking - point me in that direction & I will follow.
Thanks~
Xperia z1s
mietek190 said:
Solution in the attachment. Other fuse with letter "V" in lower left corner protects vibrator.
Click to expand...
Click to collapse
Would you happen to know the location of the xperia Z1S backlight fuse also?
Hi there,
I have done lots of cellphone repairs and I know my things about smd soldering.
To answer your question : Will just bridging the connection cause any damage?
The answer is yes and no. By bridging the resistor you won't damage the Phone but the only thing you are doing is taking a safety measure out of the circuit. Next time there is a problem in that bridged circuit there will be no fuse more to blow out and the damage will be done to an other component in that circuit, most likely the power management IC, and those are way harder and have a much more higher fail rate in replacement.
So if you can find a replacement resistor on Ebay i suggest you buy it and replace the broken one. When replacements are not sold, we allways try to take them of another damaged motherboard we have laying around.
If those 2 options are not possible, bridging will be the only solution.
Grtz...
Acryllium
I need help. I have xperia Z2 and backlight in not working. I see two techniques how to repair but i don't know wich can I use. Please help. Thanks

Pre-flight check xperia (things you should do after unboxing the phone)

In a couple of days ill receive my new xperia z3 , i want to ask you lot about pre-flight check for the device.
how can i check the hardware of the phone ? is there a service menu i can access to check the speaker, screen etc etc ?
and im planning to hold on lollipop for now, just because of the recovery still not working. what do you guys think?
parental92 said:
In a couple of days ill receive my new xperia z3 , i want to ask you lot about pre-flight check for the device.
how can i check the hardware of the phone ? is there a service menu i can access to check the speaker, screen etc etc ?
and im planning to hold on lollipop for now, just because of the recovery still not working. what do you guys think?
Click to expand...
Click to collapse
*#*#7378423*#*#* to access the service menu
Recovery does work on lollipop
gregbradley said:
*#*#7378423*#*#* to access the service menu
Recovery does work on lollipop
Click to expand...
Click to collapse
already working in lollipop? well then lets flash away ill be digging the forum for that one . also ion LOCKED bootloader? i dont want to unlock the thing . . .
thanks for the info mate, is there anything else i need to know or maybe do after getting the phone ?
parental92 said:
already working in lollipop? well then lets flash away ill be digging the forum for that one . also ion LOCKED bootloader? i dont want to unlock the thing . . .
thanks for the info mate, is there anything else i need to know or maybe do after getting the phone ?
Click to expand...
Click to collapse
it depends on what you want to do... I am not asking here, but if you do not know what you want to do who am I to tell you what to do?
Read the forums, anything I can tell you is here already....
parental92 said:
In a couple of days ill receive my new xperia z3 , i want to ask you lot about pre-flight check for the device.
how can i check the hardware of the phone ? is there a service menu i can access to check the speaker, screen etc etc ?
and im planning to hold on lollipop for now, just because of the recovery still not working. what do you guys think?
Click to expand...
Click to collapse
make sure to check for built failures
there is a thing called light leak (where the display light is slightly brighter on certain areas, you see that mostly if you put completely withe image on your whole screen and set the brightness to ca. 60%)
other problems could be broken water resistance, you can test this with a waterproof test, it's in the general forum (not sure if that test is really accurate though)
there are more things like build errors in the case on the side of example
or yellow tint on photos of you shoot a white wall..
probably there is more, but thats all i discovered so far
Aronuser said:
make sure to check for built failures
there is a thing called light leak (where the display light is slightly brighter on certain areas, you see that mostly if you put completely withe image on your whole screen and set the brightness to ca. 60%)
other problems could be broken water resistance, you can test this with a waterproof test, it's in the general forum (not sure if that test is really accurate though)
there are more things like build errors in the case on the side of example
or yellow tint on photos of you shoot a white wall..
probably there is more, but thats all i discovered so far
Click to expand...
Click to collapse
good stuff there, what im curious now is about the waterproof audio jack.
it does uses hydrophobic coating doesnt it ? to keep the water away. but ill be using the audio jack a lot, by that i mean ill be listening the heck out of this phone. im afraid it will compromise the waterproofing , what do you think?:silly:
parental92 said:
good stuff there, what im curious now is about the waterproof audio jack.
it does uses hydrophobic coating doesnt it ? to keep the water away. but ill be using the audio jack a lot, by that i mean ill be listening the heck out of this phone. im afraid it will compromise the waterproofing , what do you think?:silly:
Click to expand...
Click to collapse
Hard to tell if it is resistant, but Sony is known for good quality (even though I wondered about certain built errors on this device)
If Sony did it's job right, it would be water resistant for a few years.
But if you are using if for more than 5 years, I think it's normal it can happen that it breaks.
I didn't create that device so I can hardly tell how resistant the jack is. The device is not so old for now, so people probably didn't experience such thing yet.
One thing you should always make sure is not to dent the jack (possible with pushing the plug to the side whilst it's plugged in), it happened to me on another device, this can demage it fast.
I'd not worry too much for it getting overused, just use your device. Once it's really wearing off already you probably already had 2 other new devices.
Aronuser said:
Hard to tell if it is resistant, but Sony is known for good quality (even though I wondered about certain built errors on this device)
If Sony did it's job right, it would be water resistant for a few years.
But if you are using if for more than 5 years, I think it's normal it can happen that it breaks.
I didn't create that device so I can hardly tell how resistant the jack is. The device is not so old for now, so people probably didn't experience such thing yet.
One thing you should always make sure is not to dent the jack (possible with pushing the plug to the side whilst it's plugged in), it happened to me on another device, this can demage it fast.
I'd not worry too much for it getting overused, just use your device. Once it's really wearing off already you probably already had 2 other new devices.
Click to expand...
Click to collapse
yea the device is still new, but ive gone forth and ventured to the z1 forum, and ask them about the water resistance after a period of use, since the z1 have the first open audio jack .
and it turns out fine really, after a year or so , the phone still completely waterproof.
and i was partially wrong about the coating thing, yes they have a coating on the inside of the audio jack, and they also have some kind of membrane to stop water from going in

Magnetic port movable

Hey!
Is anybody of you guys able to move the magnetic port with your fingernails? Like up and down horizontally.
No. That is not normal, I suggest you take it back to get fixed.
abhinav.tella said:
No. That is not normal, I suggest you take it back to get fixed.
Click to expand...
Click to collapse
Well, it's just a minimal bit. My mothers z1 does that aswell.
I don't think thats normal, mine is solidly in place.
If it moves, probably your phone is no longer waterproof.
Mine moves a bit too and it's still waterproof.
Possible to hide root to send in for warranty?
Sent from my D6653 using Tapatalk 2
Mine moves a little too, still waterproof. The same with my z3 tablet compact.

Xperia Z3 screen garble and artifacts

Hello all,
A friend's Sony Xperia Z3 phone started to present strange screen issues, the screen completely garbled on power up, then the garble starts to scroll down and some parts of the screen are visible. I looked around and found some people with similar problems but didn't find any solution apart from sending the phone to Sony for repair. Some pictures:
https://forum.xda-developers.com/album.php?albumid=14185&pictureid=55640
https://forum.xda-developers.com/picture.php?albumid=14185&pictureid=55641
Anyone managed to fix this kind of issue by replacing the screen or the screen cable?
Thanks in advance.
Pedro
PS: don't know how to attach images to a post but uploading to an album and copying the link looks like working...
This looks like a bad LCD to me.
playitlouder said:
This looks like a bad LCD to me.
Click to expand...
Click to collapse
You think its worth it to replace the LCD? I'll check how much is a new LCD...
pedro_nf said:
You think its worth it to replace the LCD? I'll check how much is a new LCD...
Click to expand...
Click to collapse
Would be worth it to me.
Just make sure you get good adhesive. Otherwise the front will fall off.
This stuff is supposed to be good https://de.ifixit.com/Store/Tools/Tesa-61395-Tape/IF317-072-1, but I haven't tested it on the Z3, yet.

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