Xperia Z3 screen garble and artifacts - Xperia Z3 Q&A, Help & Troubleshooting

Hello all,
A friend's Sony Xperia Z3 phone started to present strange screen issues, the screen completely garbled on power up, then the garble starts to scroll down and some parts of the screen are visible. I looked around and found some people with similar problems but didn't find any solution apart from sending the phone to Sony for repair. Some pictures:
https://forum.xda-developers.com/album.php?albumid=14185&pictureid=55640
https://forum.xda-developers.com/picture.php?albumid=14185&pictureid=55641
Anyone managed to fix this kind of issue by replacing the screen or the screen cable?
Thanks in advance.
Pedro
PS: don't know how to attach images to a post but uploading to an album and copying the link looks like working...

This looks like a bad LCD to me.

playitlouder said:
This looks like a bad LCD to me.
Click to expand...
Click to collapse
You think its worth it to replace the LCD? I'll check how much is a new LCD...

pedro_nf said:
You think its worth it to replace the LCD? I'll check how much is a new LCD...
Click to expand...
Click to collapse
Would be worth it to me.
Just make sure you get good adhesive. Otherwise the front will fall off.
This stuff is supposed to be good https://de.ifixit.com/Store/Tools/Tesa-61395-Tape/IF317-072-1, but I haven't tested it on the Z3, yet.

Related

[Q] Broken screen

Hi,
A friend of mine dropped his miro and it cracked the screen. He bought another phone and gave me the broken one.
The phone works fine, it's just the cracked glass as you can see in the pics. I'm planning to use it for dev, but if i can get the screen fixed even better.
ebay.com/itm/New-Replacement-Touch-Screen-Digitizer-For-Sony-Xperia-Miro-ST23-ST23i-/380625163794?pt=US_Cell_Phone_Replacement_Parts_Tools&hash=item589f071612
Click to expand...
Click to collapse
Would this work to replace the screen? (sorry can't post direct link)
Thank you
Zukeh said:
Hi,
A friend of mine dropped his miro and it cracked the screen. He bought another phone and gave me the broken one.
The phone works fine, it's just the cracked glass as you can see in the pics. I'm planning to use it for dev, but if i can get the screen fixed even better.
Would this work to replace the screen? (sorry can post direct link)
Thank you
Click to expand...
Click to collapse
Try to turn the phone on, see if the screen still shows, behind the cracked screen, check if there are no dead pixels, if not, than you can use that part to replace indeed. But you will need to warm the screen, else it won't come loose.
Dragoboss said:
Try to turn the phone on, see if the screen still shows, behind the cracked screen, check if there are no dead pixels, if not, than you can use that part to replace indeed. But you will need to warm the screen, else it won't come loose.
Click to expand...
Click to collapse
The screen shows fine, and I didnt see any dead pixels. Do you have any link showing how to warm it properly?
Thank you
Honestly, no, I had a broken screen before on my Tipo but I brought it to some Service point, not an official Sony one. But I know you COULD use a hairdryer, and you should mostly warm the edges. Not TOO warm though because that can cause screen damage also.
It's kinda tricky to find out how. And theres no dissamble video or instructions for these phones yet... so...
EDIT: I could figure it would look something like this:
http://www.youtube.com/watch?v=BqypUFCL3Ak
But I'm not sure. You'll probably also need Torx screwdrivers.
Edit 2:
Theres some guides now, but it doesn't show anything about the screen itself.
http://www.youtube.com/watch?v=36OQfj3eFcw for Miro
http://www.youtube.com/watch?v=Nz79YQukiyE for Tipo Dual, (I think Tipo Single is 97% the same).
Here how to replace lcd and touch... anyway replace touch also is very easy just heat some and you can easy remove.
Dont forget take tape black from older digitizer and put in new one because when you press touch makes like water bubble.
https://www.youtube.com/watch?v=7pROEuvGIOQ

navigation button are not working

Hey
few days ago my HOX ATT fall down. all the buttons were ok but after some days they had stopped working. i have tried to do factory reset but it didnt helped. all the touch screen works but the buttons not. i sent the HOX to Repair shop and they told me they have not seen thing like this before that only part of the touch digitizer working.
can you help me solve the problem?
Thanks.
The fact that the repair shop has never seen it before, does that mean they won't even try to fix it?
He said that he need to order this part to fix it and he even not sure that it will work.
is this hardware problem?
guybor97 said:
is this hardware problem?
Click to expand...
Click to collapse
Since you dropped the phone recently, I'd be inclined to say yes.
I'd try to RUU, and if the problem persists, its probably a hardware failure caused by the drop.
redpoint73 said:
Since you dropped the phone recently, I'd be inclined to say yes.
I'd try to RUU, and if the problem persists, its probably a hardware failure caused by the drop.
Click to expand...
Click to collapse
Ok
is it good ?
http://www.ebay.com/itm/New-OEM-Dig...e_Replacement_Parts_Tools&hash=item1e7c1578c1
guybor97 said:
Ok
is it good ?
http://www.ebay.com/itm/New-OEM-Dig...e_Replacement_Parts_Tools&hash=item1e7c1578c1
Click to expand...
Click to collapse
Please search the forums regarding LCD changing. It's not an easy task.
http://forum.xda-developers.com/showthread.php?t=1720900
You must buy the entire LCD - Digitizer -light guides bundle . It's almost impossible to separe the screen from the LCD, so buying the digitizer is a waste of time if you dont have the LCD.
javierarenas said:
Please search the forums regarding LCD changing. It's not an easy task.
http://forum.xda-developers.com/showthread.php?t=1720900
You must buy the entire LCD - Digitizer -light guides bundle . It's almost impossible to separe the screen from the LCD, so buying the digitizer is a waste of time if you dont have the LCD.
Click to expand...
Click to collapse
the same thing for me, i have tryed everithing and not fixed yet, in a few weeks you will see how other parts in the touch screen will not work too.
As javierarenas has said, Purchasing the digitizer alone is a bad idea. Nearly impossible is an understatement. even with a heat gun and an unlimited amount of patience you would be lucky to separate the digitizer from the LCD.
As Redpoint said, if RUU doesn't fix it, you will need a new screen.
Take the phone apart prior to buying the screen. Check the colors of the ribbon cable and try to find the EXACT same screen. This will save you a lot of trouble. Make sure to keep the old screen in case you need to sync the new screen otherwise you are totally screwed.
Good luck.
I tried taking apart my phone and it was not an easy task.....AT ALL! MAKE SURE TO BE PATIENT!
-Sugardaddy
Arrow44 said:
I tried taking apart my phone and it was not an easy task.....AT ALL! MAKE SURE TO BE PATIENT!
-Sugardaddy
Click to expand...
Click to collapse
Funny thing is I never had to take mine apart. But did have to reattach the screen, sat down with phone in back pocket and when I pulled it out it had separated the screen from body and had to use some iPhone screen double sided tape to glue back down.
Sent from my HTC One XL using xda premium

[Q] busted digitizer (i think)

Hi,
About 3 weeks ago my nexus 5 got wet, I dried it quickly and it seems to be ok, except not touch.
The screen is ok Wi-Fi 3g all is working.
I could not find anywhere how to replace only the digitizer (adding the screen is quite expensive).
Anyone had any experience with this?
Thanks.
dot2 said:
Hi,
About 3 weeks ago my nexus 5 got wet, I dried it quickly and it seems to be ok, except not touch.
The screen is ok Wi-Fi 3g all is working.
I could not find anywhere how to replace only the digitizer (adding the screen is quite expensive).
Anyone had any experience with this?
Thanks.
Click to expand...
Click to collapse
You can only replace the whole screen (digitizer included), not seperately. Look on YouTube for iFixit video`s for how to replace it if you want to do it yourself.
Hi, Thanks for your answer.
That part i know, however it's quite expensive and i have a new device so i'm in no hurry.
Do you think that in the future there will be a seperate digitizer?
dot2 said:
Hi, Thanks for your answer.
That part i know, however it's quite expensive and i have a new device so i'm in no hurry.
Do you think that in the future there will be a seperate digitizer?
Click to expand...
Click to collapse
Don`t think so, it will stay a one part component.
ok, thanks.

Ultra bright white clusters on screen while viewing white background

Got my XZP a few days ago. unboxed today and powered on and while booting up with the white screen and logo I found some clusters of ultra white pixels on screen.. I have since returned the phone for replacement, but I do suggest you check yours.. I had a similar issue with my Z3.. Thought Sony overcame these issues of the past.. seems not
What a surprise, no pics.
FartyParty said:
What a surprise, no pics.
Click to expand...
Click to collapse
sorry I returned the phone for repair before I was able to take pics and submit here... Just letting people know to check their screens. No hate on Sony.
cheetah2k said:
sorry I returned the phone for repair before I was able to take pics and submit here... Just letting people know to check their screens. No hate on Sony.
Click to expand...
Click to collapse
Well it's not easy to know what you meant with no pics. I looked at my screen which looked fine but without pics I would have no idea.
FartyParty said:
Well it's not easy to know what you meant with no pics. I looked at my screen which looked fine but without pics I would have no idea.
Click to expand...
Click to collapse
Got my replacement XZP on Friday last week. All good now. Except I have a touch screen lag when the phone gets warm Ah sony....

Bright Line on the screen on Pixel4a

Hi,
Is anyone seeing an issue where there is a bright line on the screen when trying to press? I think it is similar to the issue others have reported on the android 11, although this is not just a sensitivity thing. It is a bright line and even when you release the press, you can see it..
See attached pictures..
Thanks for any insight!
premduth said:
Hi,
Is anyone seeing an issue where there is a bright line on the screen when trying to press? I think it is similar to the issue others have reported on the android 11, although this is not just a sensitivity thing. It is a bright line and even when you release the press, you can see it..
See attached pictures..
Thanks for any insight!
Click to expand...
Click to collapse
That looks like hardware screen damage to me. Easiest way to tell if you take a screen shot and you cant see the line then its hardware...
DuckDodger70 said:
That looks like hardware screen damage to me. Easiest way to tell if you take a screen shot and you cant see the line then its hardware...
Click to expand...
Click to collapse
Yes you are correct. When I do a screenshot it does not show the issue..
Wonder if Google covers this under their warranty..
premduth said:
Yes you are correct. When I do a screenshot it does not show the issue..
Wonder if Google covers this under their warranty..
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Click to collapse
Then its hardware. Good luck trying to conveince Google that its a hardware default, im pretty sure they will basically say that you broke it...
I had a similar issue 3 days after receiving it, since it never fell or had a single scratch, Google replaced it with a brand new one. I'm not sure what will happen if it's older than 14 days, maybe they will fix it instead of replacing.

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