Ultra bright white clusters on screen while viewing white background - Sony Xperia XZ Premium Questions & Answers

Got my XZP a few days ago. unboxed today and powered on and while booting up with the white screen and logo I found some clusters of ultra white pixels on screen.. I have since returned the phone for replacement, but I do suggest you check yours.. I had a similar issue with my Z3.. Thought Sony overcame these issues of the past.. seems not

What a surprise, no pics.

FartyParty said:
What a surprise, no pics.
Click to expand...
Click to collapse
sorry I returned the phone for repair before I was able to take pics and submit here... Just letting people know to check their screens. No hate on Sony.

cheetah2k said:
sorry I returned the phone for repair before I was able to take pics and submit here... Just letting people know to check their screens. No hate on Sony.
Click to expand...
Click to collapse
Well it's not easy to know what you meant with no pics. I looked at my screen which looked fine but without pics I would have no idea.

FartyParty said:
Well it's not easy to know what you meant with no pics. I looked at my screen which looked fine but without pics I would have no idea.
Click to expand...
Click to collapse
Got my replacement XZP on Friday last week. All good now. Except I have a touch screen lag when the phone gets warm Ah sony....

Related

Huawei watermak logo

i have a really really weird watermark thats behind everything on the screen.
the watermark image is very faint but its visible in while and light screens.
the image is the Logo of Huawei.
Has anyone seen this?
how can i turn this off?
cylent said:
i have a really really weird watermark thats behind everything on the screen.
the watermark image is very faint but its visible in while and light screens.
the image is the Logo of Huawei.
Has anyone seen this?
how can i turn this off?
Click to expand...
Click to collapse
Post a screen shot of the screen. I don't have no water mark logo
alexre123 said:
Post a screen shot of the screen. I don't have no water mark logo
Click to expand...
Click to collapse
its sooo difficult ..i took screenshots on the phone and its not visible.
i had to take a picture with another phone and its somewhat apparent.
please see.
cylent said:
its sooo difficult ..i took screenshots on the phone and its not visible.
i had to take a picture with another phone and its somewhat apparent.
please see.
Click to expand...
Click to collapse
I see it. Very strange. Don't have it. Have you tried to change the theme or do an factory reset?
That looks like a display model left with bootup screen on for several hours or perhaps a wallpaper which had the display on for several hours.
Looks like a replacement will be required.
xlr8me said:
That looks like a display model left with bootup screen on for several hours or perhaps a wallpaper which had the display on for several hours.
Looks like a replacement will be required.
Click to expand...
Click to collapse
I was just going to say something similar - looks like a burn-in. I thought modern LCDs didn't do that anymore ...
You should try to get it replaced, if it's under warranty.
And guess what its also appearing in cwm
I'll be lucky if i can get it replaced .... Oh well.
Sent from my HUAWEI MT7-TL10 using XDA Free mobile app
cylent said:
And guess what its also appearing in cwm
I'll be lucky if i can get it replaced .... Oh well.
Sent from my HUAWEI MT7-TL10 using XDA Free mobile app
Click to expand...
Click to collapse
Go to the store and show them your phone. If it is under warranty you should get a new one!
xlr8me said:
That looks like a display model left with bootup screen on for several hours or perhaps a wallpaper which had the display on for several hours.
Looks like a replacement will be required.
Click to expand...
Click to collapse
actually its not a display model.
this is very funny as there are hundreds of these units sold in iraq and a whole bunch come with the imprint.
i had no choice today but to repurchase (after i sold the last one) because this device simply has awesome hardware for the price.
there has to be a reason/thing causing this image.
its definitely not in the OS as it appears in CWM also.
any ideas?

New defective Samsung S6

Hello, Guys just unboxed my new sim free Galaxy s6 purchased from Samsung UK online first thing I noticed was missing silver paint around the back camera ring.
Anyone use Samsung RMA how long does it take for a replacement device. thanks
Strawberry1987 said:
Hello, Guys just unboxed my new sim free Galaxy s6 purchased from Samsung UK online first thing I noticed was missing silver paint around the back camera ring.
Anyone use Samsung RMA how long does it take for a replacement device. thanks
Click to expand...
Click to collapse
Pictures below
To be honest, I cannot see anything faulty with the camera's edge paint. It is supposed to be silver only at the top, whereas on the sides it should be the phone's color, which is the case with you. Maybe a better quality picture would show the problem more clearly, but as far as this photo is concerned I really do not see any problems.
Strawberry1987 said:
Pictures below
Click to expand...
Click to collapse
Hard to make anything out because that photo is quite blurry.
Strawberry1987 said:
Pictures below
Click to expand...
Click to collapse
Sorry, I just see a blurry photo, can't even really tell what you are trying to show
Sorry guys my camera on my old phone sucks it the silver ring around the camera. Two scuffs marks
Strawberry1987 said:
Sorry guys my camera on my old phone sucks it the silver ring around the camera. Two scuffs marks
Click to expand...
Click to collapse
Hope this is better
What exactly is problem here?? It should look like that.
*Emix* said:
What exactly is problem here?? It should look like that.
Click to expand...
Click to collapse
I wish mine was like that mine does looks like this
http://www.techtimes.com/articles/4...6-edge-camera-ring-easily-peels-off-video.htm
New device delivered to me this morning couple dead pixels great this device getting sent back to Samsung I going to reguest a full refund the QC on these devices are so poor going to wait till end of June to purchase one instead not going to play the exchange lottery.

[Q] Screen

Hello.
I reccently bought a NVIDIA Shield Tablet, and after 2 days i had it replaced becase the screen kind of had a "brownish" color tone on one of the bezels. The new one they gave me does not have that problem but the screen is different. When turned off you can see kind of a squared patern on it, and when on you can see that patern on some viewing angles. Is this possible?
Hope to get a quick awnser so i can present this complaint on the seller.
I'm pretty sure you're talking about the digitizer matrix. Is it really visible under bright light at about a 45°angle. Lots of little horizontal striations as well reflecting off the glass?
jaredmorgs said:
I'm pretty sure you're talking about the digitizer matrix. Is it really visible under bright light at about a 45°angle. Lots of little horizontal striations as well reflecting off the glass?
Click to expand...
Click to collapse
That's it. But the first one i got, i'm 99% sure it didn't had that. I believe it was a more recent model because it already came with lollypop instaled.
But tell me is it normal that screen on the Shield?
Thanks
PedroPecos said:
That's it. But the first one i got, i'm 99% sure it didn't had that. I believe it was a more recent model because it already came with lollypop instaled.
But tell me is it normal that screen on the Shield?
Thanks
Click to expand...
Click to collapse
Yeah it's like that on my LTE. And my Nexus 5.
jaredmorgs said:
Yeah it's like that on my LTE. And my Nexus 5.
Click to expand...
Click to collapse
But still kind of strange that the previous one didn't have or at least is was not noticeable?!?
It's the first time i see that on a tablet or smartphone.

Does anybody have this default on screen ???

Hello,
I saw this few minutes ago, and haven't seen it during all the week end though i was playing with my S8+...
What do you think about it ?
Thanks for your comments and/or advice...
Is that a sort of software thing, or a defect with your screen ?
elkalpine said:
Hello,
I saw this few minutes ago, and haven't seen it during all the week end though i was playing with my S8+...
What do you think about it ?
Thanks for your comments and/or advice...
Click to expand...
Click to collapse
Screen defect..... I had it on my S7 edge. It lasted 2 minths than the whole screen broke ...
thank you Jeshter2000, i'll call the retailer tomorrow...
eniorodriig said:
Is that a sort of software thing, or a defect with your screen ?
Click to expand...
Click to collapse
i do think that it is a defect... i do prefer right now but what a boring and unlucky thing to configure again a new phone
elkalpine said:
i do think that it is a defect... i do prefer right now but what a boring and unlucky thing to configure again a new phone
Click to expand...
Click to collapse
I agree. I've been seeing over on xda and reddit people with dead pixels, half black screens, laggy scrolls and the famous red tinted screens as well. Unfortunately i have the red tint issue and I'm getting a replacement on the 28th. Setting up is a headache... i wasn't expecting these much screen problems at all.
Yea screen is bad. Probably glue down with to much pressure right there. Exchange it under the 14day return

Display question/discussion

Have a Note 9 which I'm keeping, just got the Ultra and the display is a disappointment.
Side by side with the 9, colors are not as vibrant, contrast is so-so, sharpness is off. Fine details, icon edges, etc. are fuzzy.
Now, I'm anal about this kinda stuff. If I never saw the 9's screen, I'd never know and think it's fine, and to most, it would be. But this is me you're talkin' to. ?
I don't know whether to return it or pray for a Samsung fix. I'm not a gambling man. I've gone through every display setting and resolution there is, including dev options. I'm pretty experienced.
Maybe it's Nova launcher, but it's just not as nice as the 9's screen. Exact same home screen, icon theme, everything identical.
Your thoughts/opinions/gut feelings? Got till next week to return to Best Buy.
Thanks a lot,
Rich
You're 100% right, my N20U has a yellowish dirty white look to it when compared to my N10+
I doubt Samsung sees this as a defect until all of us report it as a defect so they can fix it with a software update.
Using vivid mode with green slider turned to lower setting helps but that's about it...
Sent from my SM-N986U using Tapatalk
VICosPhi said:
You're 100% right, my N20U has a yellowish dirty white look to it when compared to my N10+
I doubt Samsung sees this as a defect until all of us report it as a defect so they can fix it with a software update.
Using vivid mode with green slider turned to lower setting helps but that's about it...
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
I posted in another thread that I got an app - Screen Balance - from the play store. With that I was able to get rid of more green as it has several adjustments for white balance. Use various adjustments judiciously. I like things cool. Seems *all* amoleds look green to me anyway.
Lest anyone thinks I'm spamming the app, since I mentioned it in another thread, I am not. Just a much happier user. ?
Doesn't solve the aforementioned problems though.
My gripe is temporary image retention. Using dark mode and gray screens, sometimes, the outline of the keyboard will remain on the screen for 5-10 seconds. I notice that if one uses the phone in light mode, it seems perfect, but once in dark mode, it has some minor flaws.
It's funny to see so many of these posts popping up. I made a post about this before as well that the screen has an overall yellowish greenish overtone to it. In fact, mine got worse. Now I have screen burn in. It's crazy since I don't have my phone at high brightness. It's somewhere in the middle. This is the first time I have to have a screen replaced. I miss my note 9 so much. If the note 9 had an ultra wide camera, I would so have kept it. This is likely the most problematic note I've owned. I had 3 note ultra in the past and they are all the same in terms of display. There's no escaping it. If you call the Samsung costumer service, they aren't allowed to admit issues with the device that Samsung hasn't cleared for them to admit, so they'll deny any screen issues at this time. I was going to trade this in for the Oneplus 8 pro, but they aren't taking Note 20 ultras as a trade in device, so may still sell or try to hold on till S21 ultra and pray by then Samsung corrects this new line of Amoled screens.
This is the screen burn in that I have unfortunately. Going to get the screen replaced, hopefully this weekend.
Mrplennium said:
This is the screen burn in that I have unfortunately. Going to get the screen replaced, hopefully this weekend.
Click to expand...
Click to collapse
Burn-in does not show in screenshots, It will only be visible on your device as it is the physical screen with the damage
*Detection* said:
Burn-in does not show in screenshots, It will only be visible on your device as it is the physical screen with the damage
Click to expand...
Click to collapse
Then it's a mystery what that anomaly is. I am not the only one as a member in another forum posted similar. Image retention maybe? I don't know. But whatever it is, it's not going away and the Samsung phone techs agree I need to change the screen. Hopefully the new one doesn't do this.
Mrplennium said:
It's funny to see so many of these posts popping up. I made a post about this before as well that the screen has an overall yellowish greenish overtone to it. In fact, mine got worse. Now I have screen burn in. It's crazy since I don't have my phone at high brightness. It's somewhere in the middle. This is the first time I have to have a screen replaced. I miss my note 9 so much. If the note 9 had an ultra wide camera, I would so have kept it. This is likely the most problematic note I've owned. I had 3 note ultra in the past and they are all the same in terms of display. There's no escaping it. If you call the Samsung costumer service, they aren't allowed to admit issues with the device that Samsung hasn't cleared for them to admit, so they'll deny any screen issues at this time. I was going to trade this in for the Oneplus 8 pro, but they aren't taking Note 20 ultras as a trade in device, so may still sell or try to hold on till S21 ultra and pray by then Samsung corrects this new line of Amoled screens.
Click to expand...
Click to collapse
Oh geezzzz...that:s not encouraging.. looks like I'm holding on hoping for a soft/firmware update. A replacement would probly have the same or worse issue. No burn in here so far.
Definitely keeping my note 9!
Mrplennium said:
Then it's a mystery what that anomaly is. I am not the only one as a member in another forum posted similar. Image retention maybe? I don't know. But whatever it is, it's not going away and the Samsung phone techs agree I need to change the screen. Hopefully the new one doesn't do this.
Click to expand...
Click to collapse
Your screenshot looks clear to me on my PC, so if you are seeing burn-in then it will be on your screen and will need a replacement, what I was saying is you cannot send someone a SS to show them the burn-in, they would need to look at your screen with their eyes
Mrplennium said:
This is the screen burn in that I have unfortunately. Going to get the screen replaced, hopefully this weekend.
Click to expand...
Click to collapse
Bro did you just try to screen shot your screen burn ? :laugh: You need to click with another camera
*Detection* said:
Burn-in does not show in screenshots, It will only be visible on your device as it is the physical screen with the damage
Click to expand...
Click to collapse
warriorvibhu said:
Bro did you just try to screen shot your screen burn ? :laugh: You need to click with another camera
Click to expand...
Click to collapse
Hahaha lol I just realized the error of my ways :laugh:
I've never had such screen anomalies before. Still can't understand how it got there since I don't keep my phone at max brightness. Guess I got unlucky this time around.
Mrplennium said:
Hahaha lol I just realized the error of my ways :laugh:
I've never had such screen anomalies before. Still can't understand how it got there since I don't keep my phone at max brightness. Guess I got unlucky this time around.
Click to expand...
Click to collapse
Same image on the screen for extended periods can cause it too, so if you're always in WhatsApp chat or Facebook app and the same thing is always on the screen you'll be more likely to see it then too
Mrplennium said:
Hahaha lol I just realized the error of my ways :laugh:
I've never had such screen anomalies before. Still can't understand how it got there since I don't keep my phone at max brightness. Guess I got unlucky this time around.
Click to expand...
Click to collapse
Yeah i used to worry a lot about this as i know there are batches of screens that have this problem. Initially i thought the green yellow tint problem was also in some batches esp when Display mate gave this screen such high rating, which means they are all who have sold their souls for money and not honest, so thought mine was a bad batch but it seems everyone has this tint issue. Its sad that you have burn in but its more common than you think. Many people got it with the Samsung View case too.
warriorvibhu said:
Yeah i used to worry a lot about this as i know there are batches of screens that have this problem. Initially i thought the green yellow tint problem was also in some batches esp when Display mate gave this screen such high rating, which means they are all who have sold their souls for money and not honest, so thought mine was a bad batch but it seems everyone has this tint issue. Its sad that you have burn in but its more common than you think. Many people got it with the Samsung View case too.
Click to expand...
Click to collapse
Yeah, pretty unfortunate. I did see the issues with the Samsung cases causing the burn in as well. What's funny is that if you speak to a supervisor at the Samsung customer service number and tell them about the screen issues and you have someone else with a Samsung phone call them back hours or a day later and get the same supervisor, they'll tell you that they never had one complaint about the screen. Unless Samsung instructs them it's an issue they can fix, they will not admit it. Still hoping Samsung can correct the yellowish greenish overtone of the general display.
*Detection* said:
Burn-in does not show in screenshots, It will only be visible on your device as it is the physical screen with the damage
Click to expand...
Click to collapse
Cracked screen show up well using a screen shot
Limeybastard said:
Cracked screen show up well using a screen shot
Click to expand...
Click to collapse
Scratches show even better ? :silly:

Categories

Resources