Google Play Services is continually stopping on ALL of my Android devices. I have searched and done extensive troubleshooting, but have no idea what to try next.
I believe that this issue is somehow related to my Google account. I believe this because:
It happens on all of my devices (unrooted Verizon Galaxy S4, latest 4.4.2 update; 2012 Nexus 7 rooted running latest CM nightly; Android VM in VirtualBox running 4.3)
If I log in to any of my devices with another Google account, the issue does not occur.
I have tried other ROMs, wiping, clearing cache and data, changing my Google account password - honestly, I do not know what is causing this. And to witness it on a VM in VirtualBox with nothing but the OS and GApps was the final straw, causing this post.
I am a technical guy, I've been in the IT field professionally for over 15 years, and have been tinkering since I got an Amiga 500 in 1988. I've got some background, and it takes a lot for me to reach out for help because I'm a "fix it myself" type... but I am honestly at my wit's end here.
The only other solution I can see would be to create a new Google account, but that's not really an option, considering I would lose my paid apps, and anything else associated to that account.
Any other ideas or advice is appreciated.
calanthe said:
Google Play Services is continually stopping on ALL of my Android devices. I have searched and done extensive troubleshooting, but have no idea what to try next.
I believe that this issue is somehow related to my Google account. I believe this because:
It happens on all of my devices (unrooted Verizon Galaxy S4, latest 4.4.2 update; 2012 Nexus 7 rooted running latest CM nightly; Android VM in VirtualBox running 4.3)
If I log in to any of my devices with another Google account, the issue does not occur.
I have tried other ROMs, wiping, clearing cache and data, changing my Google account password - honestly, I do not know what is causing this. And to witness it on a VM in VirtualBox with nothing but the OS and GApps was the final straw, causing this post.
I am a technical guy, I've been in the IT field professionally for over 15 years, and have been tinkering since I got an Amiga 500 in 1988. I've got some background, and it takes a lot for me to reach out for help because I'm a "fix it myself" type... but I am honestly at my wit's end here.
The only other solution I can see would be to create a new Google account, but that's not really an option, considering I would lose my paid apps, and anything else associated to that account.
Any other ideas or advice is appreciated.
Click to expand...
Click to collapse
Please read this thread ... it is about an inverted Google Play store app (which you don't need), but there is a troubleshooting guide in the first post.
Try those steps ... fixed this kind of issue for many other users.
My tapatalk signature:
Phone: SGS5 (SM-G900F)
ROM: AllianceROM v4
Kernel: CF-Auto-Rooted stock G900FXXU1ANE2
Recovery: PhilZ-touch
If you have any question about or any issue with your SGS2, just ask in the New members friendly Q&A thread.
If you need general help/assistence, please go to XDA-Assist.
Thanks - I apologize for not mentioning this.
The issue is not with the Play Store - it is with Google Play Services. So, anything utilizing Google Play Services (basically, anything Google, and then-some) causes this issue. Hangouts, Maps, Play Store, Music, my RSS reader (D7), etc.
And again, my phone is unrooted, and I've factory reset my phone - it happens as soon as I log in with my Google account, without any apps installed, other than those from the factory ROM. Same can be said for my tablet, and my VM - and my Android VM is as clean as they come.
Any other possibilities?
calanthe said:
Thanks - I apologize for not mentioning this.
The issue is not with the Play Store - it is with Google Play Services. So, anything utilizing Google Play Services (basically, anything Google, and then-some) causes this issue. Hangouts, Maps, Play Store, Music, my RSS reader (D7), etc.
And again, my phone is unrooted, and I've factory reset my phone - it happens as soon as I log in with my Google account, without any apps installed, other than those from the factory ROM. Same can be said for my tablet, and my VM - and my Android VM is as clean as they come.
Any other possibilities?
Click to expand...
Click to collapse
Factory reset worked for most users with a similar issue.
The user here just had to clear data of his Google apps/account.
If that doesn't help in your case, I think you have to contact the Google support to check your Google account.
My tapatalk signature:
Phone: SGS5 (SM-G900F)
ROM: AllianceROM v4
Kernel: CF-Auto-Rooted stock G900FXXU1ANE2
Recovery: PhilZ-touch
If you have any question about or any issue with your SGS2, just ask in the New members friendly Q&A thread.
If you need general help/assistence, please go to XDA-Assist.
Yeah, factory reset, clearing app data/cache - none of those worked. Like I said, this happens across all of my devices, and only under my account.
How does one actually contact Google support for assistance with a Google account? Their help/support section seems to trail into an endless loop of self-help without a means of contact (or maybe I just missed it).
calanthe said:
Yeah, factory reset, clearing app data/cache - none of those worked. Like I said, this happens across all of my devices, and only under my account.
How does one actually contact Google support for assistance with a Google account? Their help/support section seems to trail into an endless loop of self-help without a means of contact (or maybe I just missed it).
Click to expand...
Click to collapse
Unfortunately XDA Assist can't help to contact the Google support.
If you can not get help to "fix" your Google account, maybe you really have to create a new one.
Some app developers will give you access to their apps when you explain what happened and that you bought the paid version already with your original account.
BTW... can you log into your Google account via browser?
Then check all account settings ... hopefully you find something I can't see from"here".
My tapatalk signature:
Phone: SGS5 (SM-G900F)
ROM: AllianceROM v4
Kernel: CF-Auto-Rooted stock G900FXXU1ANE2
Recovery: PhilZ-touch
If you have any question about or any issue with your SGS2, just ask in the New members friendly Q&A thread.
If you need general help/assistence, please go to XDA-Assist.
Thanks for trying to help me out here, It_ler.
I looked through every aspect of my account within the Google account dashboard, but nothing stands-out to me as a remote or possible cause for this issue I am experiencing.
I also looked for a means to contact Google for specific support via an online form or e-mail, to no avail.
Finally, I confirmed that it is not possible to transfer my paid apps to a new account en masse, or even one at a time. 52 app purchases at $135.28 is not something I can justify throwing away. Though I don't use all of them, I do have about a dozen+ that I use routinely.
This is really unfortunate. Anyone else have any other suggestions?
calanthe said:
Thanks for trying to help me out here, It_ler.
I looked through every aspect of my account within the Google account dashboard, but nothing stands-out to me as a remote or possible cause for this issue I am experiencing.
I also looked for a means to contact Google for specific support via an online form or e-mail, to no avail.
Finally, I confirmed that it is not possible to transfer my paid apps to a new account en masse, or even one at a time. 52 app purchases at $135.28 is not something I can justify throwing away. Though I don't use all of them, I do have about a dozen+ that I use routinely.
This is really unfortunate. Anyone else have any other suggestions?
Click to expand...
Click to collapse
XDA Assist is not the right place to start a kind of "brainstorming for a solution".
You can post either in General forum, or better in Questions & Answers forum.
Sorry that I couldn't help directly ...
Hi guys
I'm asking you for HELP because I lost hope how to fix my problem with my new Asus Zenfone 5 on my own. I bought phone from China - Spemall.com (good and safe website). Phone is brilliant and very well made all is perfect except one thing - it was no play store installed. All other phones and tablets from them had play store installed this is first time when I had device without it.
I have this phone for two days now I was trying almost everything (in my opinion everything) to install both first Google Play Services and after that Play Store.
I downloaded both latest versions apk and first installed services and after play store but when trying to tap in play store icon all what I getting is
---Unfortunately Google play services has stopped.
I was cleaning data, cache, reinstalling both apps and even I did few times factory reset but nothing. I was still getting famous massage --- Unfortunately Google play services has stopped. Whatever I press Google settings or play store it will always end up in this same way.
Phone is not rooted!!!
I was using guides from you tube because that was easy start and you must start somewhere and sometimes when problem is little you are able to fix it but this time is different and my knowledge and you tube is not enough that's why I asking you guys to help me in this difficult moment.
Any help will be highly appreciated.
Best regards
Kabak
I can completely understand your frustration. Since we don't have a forum for your device, may I suggest posting your query in
Android Development and Hacking > Android General ? One of the Experts there will love to help you. Make sure to include your android version when you do so.
You can most certainly get Amazon Appstore installed on the tablet to get you going.
Thank you very much
Perseus71 said:
I can completely understand your frustration. Since we don't have a forum for your device, may I suggest posting your query in
Android Development and Hacking > Android General ? One of the Experts there will love to help you. Make sure to include your android version when you do so.
You can most certainly get Amazon Appstore installed on the tablet to get you going.
Click to expand...
Click to collapse
Hello
I will try to do that now once again Thank you so much at least I will go somewhere
Regards
kabak
I recently rooted my android phone. Today, i was using my phone and suddenly i see a notification in the status bar. It said, "Secret video recorder has been installed" - a notification seen when any app is installed from the play store. This sent a chill down my spine.
- is it possible that my phone has been hacked. And someone is controlling it
- Has my phone security been compromised
- I also though, may be my google account password has been leaked. And someone simple installed the app from the web play store using my account.
Can anyone please suggest, what exactly might have happened. I have uninstalled that app and also searched my app list for any potential malware. I also wanted to know about the security vulnerabilities which come with rooting a phone. I am very worried about my data.
Hi,
I'm sorry but I don't find anything about your problem, so you must start asking in one of this Q&A forum:
> Android Development and Hacking > Android Q&A, Help & Troubleshooting
or
> General discussion > Questions and Answers
Good luck
Thread closed, thank you.
I wanted to know if my phone was hacked.
Yesterday while surfing a site on UC browser I clicked the back button and it directed me to a page which said UC Web Your personal information leaked, Please visit Google Play, I again clicked back and it said Samsung Your personal information could be at risk, download Privacy Lock from Google Play, Again I clicked back and It said security risk Download Zero Launcher.
But inspite of clicking back it did not take me to the site that I was surfing. I had to close the browser.
My phone already had Avast Security downloaded.
Hence I want to know why did I receive this. Is my information leaked?
My friend told me these were just advertisements to be downloaded from Google Play.
Got it confirmed from you people itself yesterday that my phone is safe.
But i did not download anything from that site but I exited the browser and went to Google Play and downloaded Privacy Lock & Zero Launcher from google play.
But again I uninstalled them also now and have secured my phone with CM security.
Is my phone still safe after downloading Privacy Lock & Zero Launcher from google play.
Hi,
I can't find anything relevant on XDA for this issue. You will need to register on XDA and ask about your issue here,
> Android Development and Hacking > Android Q&A, Help & Troubleshooting
Good luck!
When i go in google settings ->Search and Now ->Voice -> OK google detection , the only option available is from the google app, but the "retrain voice model" and "from any screen" option is not there(its not grayed out, its just not there), even though i had the option there before. A few days back i had cleared the play store data and used a vpn to install Pokemon go , idk if that messed it up or something but yea .So yea any ideas on why this is happening ?
Hi,
Thanks for using XDA assist.
Please create a XDA account and post here:
Android Q&A, Help & Troubleshooting
Good Luck! - gsstudios