[Completed] Google Play Services Stopping - XDA Assist
Google Play Services is continually stopping on ALL of my Android devices. I have searched and done extensive troubleshooting, but have no idea what to try next.
I believe that this issue is somehow related to my Google account. I believe this because:
It happens on all of my devices (unrooted Verizon Galaxy S4, latest 4.4.2 update; 2012 Nexus 7 rooted running latest CM nightly; Android VM in VirtualBox running 4.3)
If I log in to any of my devices with another Google account, the issue does not occur.
I have tried other ROMs, wiping, clearing cache and data, changing my Google account password - honestly, I do not know what is causing this. And to witness it on a VM in VirtualBox with nothing but the OS and GApps was the final straw, causing this post.
I am a technical guy, I've been in the IT field professionally for over 15 years, and have been tinkering since I got an Amiga 500 in 1988. I've got some background, and it takes a lot for me to reach out for help because I'm a "fix it myself" type... but I am honestly at my wit's end here.
The only other solution I can see would be to create a new Google account, but that's not really an option, considering I would lose my paid apps, and anything else associated to that account.
Any other ideas or advice is appreciated.
calanthe said:
Google Play Services is continually stopping on ALL of my Android devices. I have searched and done extensive troubleshooting, but have no idea what to try next.
I believe that this issue is somehow related to my Google account. I believe this because:
It happens on all of my devices (unrooted Verizon Galaxy S4, latest 4.4.2 update; 2012 Nexus 7 rooted running latest CM nightly; Android VM in VirtualBox running 4.3)
If I log in to any of my devices with another Google account, the issue does not occur.
I have tried other ROMs, wiping, clearing cache and data, changing my Google account password - honestly, I do not know what is causing this. And to witness it on a VM in VirtualBox with nothing but the OS and GApps was the final straw, causing this post.
I am a technical guy, I've been in the IT field professionally for over 15 years, and have been tinkering since I got an Amiga 500 in 1988. I've got some background, and it takes a lot for me to reach out for help because I'm a "fix it myself" type... but I am honestly at my wit's end here.
The only other solution I can see would be to create a new Google account, but that's not really an option, considering I would lose my paid apps, and anything else associated to that account.
Any other ideas or advice is appreciated.
Click to expand...
Click to collapse
Please read this thread ... it is about an inverted Google Play store app (which you don't need), but there is a troubleshooting guide in the first post.
Try those steps ... fixed this kind of issue for many other users.
My tapatalk signature:
Phone: SGS5 (SM-G900F)
ROM: AllianceROM v4
Kernel: CF-Auto-Rooted stock G900FXXU1ANE2
Recovery: PhilZ-touch
If you have any question about or any issue with your SGS2, just ask in the New members friendly Q&A thread.
If you need general help/assistence, please go to XDA-Assist.
Thanks - I apologize for not mentioning this.
The issue is not with the Play Store - it is with Google Play Services. So, anything utilizing Google Play Services (basically, anything Google, and then-some) causes this issue. Hangouts, Maps, Play Store, Music, my RSS reader (D7), etc.
And again, my phone is unrooted, and I've factory reset my phone - it happens as soon as I log in with my Google account, without any apps installed, other than those from the factory ROM. Same can be said for my tablet, and my VM - and my Android VM is as clean as they come.
Any other possibilities?
calanthe said:
Thanks - I apologize for not mentioning this.
The issue is not with the Play Store - it is with Google Play Services. So, anything utilizing Google Play Services (basically, anything Google, and then-some) causes this issue. Hangouts, Maps, Play Store, Music, my RSS reader (D7), etc.
And again, my phone is unrooted, and I've factory reset my phone - it happens as soon as I log in with my Google account, without any apps installed, other than those from the factory ROM. Same can be said for my tablet, and my VM - and my Android VM is as clean as they come.
Any other possibilities?
Click to expand...
Click to collapse
Factory reset worked for most users with a similar issue.
The user here just had to clear data of his Google apps/account.
If that doesn't help in your case, I think you have to contact the Google support to check your Google account.
My tapatalk signature:
Phone: SGS5 (SM-G900F)
ROM: AllianceROM v4
Kernel: CF-Auto-Rooted stock G900FXXU1ANE2
Recovery: PhilZ-touch
If you have any question about or any issue with your SGS2, just ask in the New members friendly Q&A thread.
If you need general help/assistence, please go to XDA-Assist.
Yeah, factory reset, clearing app data/cache - none of those worked. Like I said, this happens across all of my devices, and only under my account.
How does one actually contact Google support for assistance with a Google account? Their help/support section seems to trail into an endless loop of self-help without a means of contact (or maybe I just missed it).
calanthe said:
Yeah, factory reset, clearing app data/cache - none of those worked. Like I said, this happens across all of my devices, and only under my account.
How does one actually contact Google support for assistance with a Google account? Their help/support section seems to trail into an endless loop of self-help without a means of contact (or maybe I just missed it).
Click to expand...
Click to collapse
Unfortunately XDA Assist can't help to contact the Google support.
If you can not get help to "fix" your Google account, maybe you really have to create a new one.
Some app developers will give you access to their apps when you explain what happened and that you bought the paid version already with your original account.
BTW... can you log into your Google account via browser?
Then check all account settings ... hopefully you find something I can't see from"here".
My tapatalk signature:
Phone: SGS5 (SM-G900F)
ROM: AllianceROM v4
Kernel: CF-Auto-Rooted stock G900FXXU1ANE2
Recovery: PhilZ-touch
If you have any question about or any issue with your SGS2, just ask in the New members friendly Q&A thread.
If you need general help/assistence, please go to XDA-Assist.
Thanks for trying to help me out here, It_ler.
I looked through every aspect of my account within the Google account dashboard, but nothing stands-out to me as a remote or possible cause for this issue I am experiencing.
I also looked for a means to contact Google for specific support via an online form or e-mail, to no avail.
Finally, I confirmed that it is not possible to transfer my paid apps to a new account en masse, or even one at a time. 52 app purchases at $135.28 is not something I can justify throwing away. Though I don't use all of them, I do have about a dozen+ that I use routinely.
This is really unfortunate. Anyone else have any other suggestions?
calanthe said:
Thanks for trying to help me out here, It_ler.
I looked through every aspect of my account within the Google account dashboard, but nothing stands-out to me as a remote or possible cause for this issue I am experiencing.
I also looked for a means to contact Google for specific support via an online form or e-mail, to no avail.
Finally, I confirmed that it is not possible to transfer my paid apps to a new account en masse, or even one at a time. 52 app purchases at $135.28 is not something I can justify throwing away. Though I don't use all of them, I do have about a dozen+ that I use routinely.
This is really unfortunate. Anyone else have any other suggestions?
Click to expand...
Click to collapse
XDA Assist is not the right place to start a kind of "brainstorming for a solution".
You can post either in General forum, or better in Questions & Answers forum.
Sorry that I couldn't help directly ...
Related
[Q] Slimrom 7.5 weekly 593 and Google Now
First off, apologies if i've posted this in the wrong place. It seems i don't have permission to post in the forum that has a page for this particular rom... Anywhoozle, I was wondering if anyone has had any problems with google now and searches performed using google now/google search/voice search. it appears that the only search history that google now accesses/uses for the now app is from my browsers (chrome/stock) and anything that i use now/google search/voice search to search for is not integrated into the google now app. for example i was trying to get the status for a flight and i searched it using now/voice search. it will bring up the relevant card and read the status. however, the app doesn't seem to remember what i searched for - it doesn't add the flight card to google now. But, If i search for the flight using google in chrome it will add the flight card to google now. I have the same issue when searching for addresses, google now only adds the card if i perform my google search using a browser. I've tried uninstalling and reinstalling google search, even reflashed rom. anyone else have a similar issue?
Please read forum rules before posting Questions and Help issues go in Q&A and Help section Thread moved Thank you for your cooperation Friendly Neighborhood Moderator
thanks for the help kennyglass. any chance you can insert this into the slim bean thread in the the original android development forum? http://forum.xda-developers.com/showthread.php?t=1865328 hoping some of those folks can shed some light on this for me.
I am still encountering the problem on slim 4.2.2 build 8. Anyone else having issues with Google Now?
...still experiencing this issue on slim 4.2.2 build 8. Anyone else? Anyone? Bueller?
I'm on build 8. No issues with Google now. Try doing a full wipe. If that doesn't work. Check into the various settings within Google and see if you have something unchecked. Sent from my SCH-I535 using Tapatalk 4
Thanks for your response! I just recently did a clean install from a full wipe, no change. sidenote: I was not able to get the MegaWipe to flash... so i manually wiped everything even SD card. Back to Google Now, i have web history enabled and google now can and does show my search results from chrome or any browser in Now. However if i just google search say a flight# by text or voice it does not get added to google now. it was working just fine on tw based roms. anywhere in particular besides Now settings and google settings i can poke around?
Got nothing honestly. I never really bothered to search there. I also don't have history enabled and I use dolphin browser. The cards still come up for me though. I honestly don't know why yours aren't working properly Sent from my SCH-I535 using Tapatalk 4
Google Play Services Stopping
Google Play Services is continually stopping on ALL of my Android devices. I have searched and done extensive troubleshooting, but have no idea what to try next. I believe that this issue is somehow related to my Google account. I believe this because: It happens on all of my devices (unrooted Verizon Galaxy S4, latest 4.4.2 update; 2012 Nexus 7 rooted running latest CM nightly; Android VM in VirtualBox running 4.3) If I log in to any of my devices with another Google account, the issue does not occur. I have tried other ROMs, wiping, clearing cache and data, changing my Google account password - honestly, I do not know what is causing this. And to witness it on a VM in VirtualBox with nothing but the OS and GApps was the final straw, causing this post. The issue is not with the Play Store - it is with Google Play Services. So, anything utilizing Google Play Services (basically, anything Google, and then-some) causes this issue. Hangouts, Maps, Play Store, Music, my RSS reader (D7), etc. And again, my phone is unrooted, and I've factory reset my phone - it happens as soon as I log in with my Google account, without any apps installed, other than those from the factory ROM. Same can be said for my tablet, and my VM - and my Android VM is as clean as they come. I am a technical guy, I've been in the IT field professionally for over 15 years, and have been tinkering since I got an Amiga 500 in 1988. I've got some background, and it takes a lot for me to reach out for help because I'm a "fix it myself" type... but I am honestly at my wit's end here. The only other solution I can see would be to create a new Google account, but that's not really an option, considering I would lose my paid apps, and anything else associated to that account. Any other ideas or advice is appreciated PS: I already posted this to the "Assist" forum, but had been asked to repost it here.
calanthe said: Google Play Services is continually stopping on ALL of my Android devices. I have searched and done extensive troubleshooting, but have no idea what to try next. I believe that this issue is somehow related to my Google account. I believe this because: It happens on all of my devices (unrooted Verizon Galaxy S4, latest 4.4.2 update; 2012 Nexus 7 rooted running latest CM nightly; Android VM in VirtualBox running 4.3) If I log in to any of my devices with another Google account, the issue does not occur. I have tried other ROMs, wiping, clearing cache and data, changing my Google account password - honestly, I do not know what is causing this. And to witness it on a VM in VirtualBox with nothing but the OS and GApps was the final straw, causing this post. The issue is not with the Play Store - it is with Google Play Services. So, anything utilizing Google Play Services (basically, anything Google, and then-some) causes this issue. Hangouts, Maps, Play Store, Music, my RSS reader (D7), etc. And again, my phone is unrooted, and I've factory reset my phone - it happens as soon as I log in with my Google account, without any apps installed, other than those from the factory ROM. Same can be said for my tablet, and my VM - and my Android VM is as clean as they come. I am a technical guy, I've been in the IT field professionally for over 15 years, and have been tinkering since I got an Amiga 500 in 1988. I've got some background, and it takes a lot for me to reach out for help because I'm a "fix it myself" type... but I am honestly at my wit's end here. The only other solution I can see would be to create a new Google account, but that's not really an option, considering I would lose my paid apps, and anything else associated to that account. Any other ideas or advice is appreciated PS: I already posted this to the "Assist" forum, but had been asked to repost it here. Click to expand... Click to collapse i can make a suggestion but after that, i unfortunately wont be able to help you with the results. you could run a "logcat" when this happens and save it, also grab the last kmessage. please use google on how to do this, im no expert. but, with those 2 files in hand, try and find someone knowledgeable in interpreting the code, a developer if possible, and they should be able to tell you what is causing the error and if it can be fixed. alternatively, you could email google, explain your situation, and ask them if you could make a new email and they could transfer your apps because the problem appears to be a glitch in their system. i dont know if they can or will do it, but its worth a try. hope that gets you headed towards a solution.
logcat is a great idea - thanks! I was considering using something like wireshark to grab the packets being exchanged when the issue occurrs, but then realized that the data is likely encrypted anyway ... but your suggestion is much simpler. When I have a little more time to devote to it (perhaps Saturday morning) I will give that a try on my Nexus 7 or VM. Regarding e-mailing google - is there a support address I can use to contact google? Everything I "google"'d about it seemed to indicate that was a non-option. I'm open to that, if it's possible.
calanthe said: logcat is a great idea - thanks! I was considering using something like wireshark to grab the packets being exchanged when the issue occurrs, but then realized that the data is likely encrypted anyway ... but your suggestion is much simpler. When I have a little more time to devote to it (perhaps Saturday morning) I will give that a try on my Nexus 7 or VM. Regarding e-mailing google - is there a support address I can use to contact google? Everything I "google"'d about it seemed to indicate that was a non-option. I'm open to that, if it's possible. Click to expand... Click to collapse im really not sure thare is a support email for google. as big as they are i just assumed there would be some sort of support. if not an email, maybe a page where you insert issues and they reply to you. i would look though one of your account settings thoroughly to see if anything is there.
Well, good news. After putting up with this for 2 months, and submitting probably hundreds of error reports to Google, it looks like my issue has been resolved! The answer to my problems is Google Play Services 5.0.77. I saw the leak last night and installed it, and no more crashing! If anyone else ever finds themselves in this situation, may this be the answer to their problems as well. I know that the past two months have been frustrating for me because of this... Thanks to all who have tried to assist!
[Completed] Asus Zenfone 5 - Unfortunately google play services has stopped!
Hi guys I'm asking you for HELP because I lost hope how to fix my problem with my new Asus Zenfone 5 on my own. I bought phone from China - Spemall.com (good and safe website). Phone is brilliant and very well made all is perfect except one thing - it was no play store installed. All other phones and tablets from them had play store installed this is first time when I had device without it. I have this phone for two days now I was trying almost everything (in my opinion everything) to install both first Google Play Services and after that Play Store. I downloaded both latest versions apk and first installed services and after play store but when trying to tap in play store icon all what I getting is ---Unfortunately Google play services has stopped. I was cleaning data, cache, reinstalling both apps and even I did few times factory reset but nothing. I was still getting famous massage --- Unfortunately Google play services has stopped. Whatever I press Google settings or play store it will always end up in this same way. Phone is not rooted!!! I was using guides from you tube because that was easy start and you must start somewhere and sometimes when problem is little you are able to fix it but this time is different and my knowledge and you tube is not enough that's why I asking you guys to help me in this difficult moment. Any help will be highly appreciated. Best regards Kabak
I can completely understand your frustration. Since we don't have a forum for your device, may I suggest posting your query in Android Development and Hacking > Android General ? One of the Experts there will love to help you. Make sure to include your android version when you do so. You can most certainly get Amazon Appstore installed on the tablet to get you going.
Thank you very much Perseus71 said: I can completely understand your frustration. Since we don't have a forum for your device, may I suggest posting your query in Android Development and Hacking > Android General ? One of the Experts there will love to help you. Make sure to include your android version when you do so. You can most certainly get Amazon Appstore installed on the tablet to get you going. Click to expand... Click to collapse Hello I will try to do that now once again Thank you so much at least I will go somewhere Regards kabak
[Completed] Cannot Connect to Google Play After Updating to Lollipop (LG G2)
So I wasted a good 5 hours trying to get my phone to connect to the Google Play store. It worked perfectly fine up until I decided to update to Lollipop. Thinking that was the problem I tried a bunch of suggestions online like clearing cache of the app and whatnot. Ended up doing a factory reset to see if it fixed the issue and it did not. No matter what account I tried to log into it would always say it could not connect even though I could use the internet fine on the phone. Ended up trying to log into my main email address on my old phone and found it was doing the same thing. I wake up this morning and my brother tells me he hacked in-app purchases on his phone and can get any in-game item that requires real world money purchases for free. After telling him he's an idiot and could possibly get in trouble with the law and his accounts banned I then realized when he took over my Droid RAZR he has always been using my Google Play account because he is too create his own Google account. Thus leading me to the conclusion that my Google account has been banned from the play store. I've look all around in my e-mail and can't find any signs of it being banned. Does anyone here know how I can figure out of this is truly the case? Sorry for the wall of text... and thanks in advance!
Hi Check this thread for list of known Google Play errors and their solutions. http://forum.xda-developers.com/showthread.php?t=2733038 If possible ,try rolling back to older firmware version or reflash newer version to fix any possible firmware errors. ALso ,you can sign up on forums and post in Q/A section and see if it's a issue related to OTA http://forum.xda-developers.com/lg-g2/help Have a good day !
Thread Closed !
[Completed] Tesco Hudl 2 error with Google play services
I have a Hudl 2 running Android 5.1 build no. LMY471.rel.android-build.20150917.142239 kernel version. 3.10.62-x86_64_byt-g105afb7 [email protected] #1 Recently I started getting errors with lots of apps including Gmail, LastPass, Google Play Music and many more. The error is caused by Google play Services, which says "your device isnt compatible with this version". I cannot update Google Play Services, I cannot remove it, I cannot roll back to an earlier version. There are no buttons to do so in settings / apps / all I have tried the solutions suggested on the Tesco support pages which include, Clearing the cache on Google Play services, and clearing all data. I have performed a software reset from settings and also a hardware reset clearing all data. Nothing works and I am at a loss as to what else to try so I am stuck with a Hudl where at least half of the apps wont work. Any help would be appreciated. Thanks Mark
ductch6 said: I have a Hudl 2 running Android 5.1 build no. LMY471.rel.android-build.20150917.142239 kernel version. 3.10.62-x86_64_byt-g105afb7 [email protected] #1 Recently I started getting errors with lots of apps including Gmail, LastPass, Google Play Music and many more. The error is caused by Google play Services, which says "your device isnt compatible with this version". I cannot update Google Play Services, I cannot remove it, I cannot roll back to an earlier version. There are no buttons to do so in settings / apps / all I have tried the solutions suggested on the Tesco support pages which include, Clearing the cache on Google Play services, and clearing all data. I have performed a software reset from settings and also a hardware reset clearing all data. Nothing works and I am at a loss as to what else to try so I am stuck with a Hudl where at least half of the apps wont work. Any help would be appreciated. Thanks Mark Click to expand... Click to collapse Hello, Please try posting your query here Ask any Query Newbie Friendly with all relevant details, the experts there maybe able to assist you. -Vatsal
Thanks very much for the reply. After much head scratching I managed to solve it myself last night. It was the wrong version of Google play services for the Android version on the tablet. Why it wouldnt update, I have no idea and why the recovery ROM has got the wrong verion of Play services is anyone guess. To solve it was a matter of finding the correct version of play services on apkmirror.com and sideloading it. Thanks