I have a Note 5 and a Samsung Gear S2 Classic. The bluetooth connection between them, at times, is very intermittent. Sometimes, the connection stays rock solid for hours.
Sometimes, it disconnects, I reconnect using the Gear app, and it disconnects again as soon as I put the phone to sleep. I'll cycle through this four or five times, then it finally stays connected. There doesn't seem to be any rhyme or reason, since it has occasionally disconnected with the phone awake and the Gear app on screen. Oh, and it isn't a range problem unless 3 feet is too far between them.
Samsung support walked me through a factory reset of the watch and uninstall/reinstall of the gear app, but it didn't resolve the problem...trying to find enough time to once again be online with them.
Prior to the Gear S2, I had a Pebble Time, which never lost connection.
Android version 5.1.1
Gear S2 version R732XXU2AOJ3
Hi,
have you found any solution to your problem yet? I encounter exactly the same one with a Honor 7.
I got both my phone and watch one week ago and connexion is most often lost as soon as the smartphone goes asleep. This makes my gear S2 classic absolutly unuseable for notifications and connected functions (which is the main reason I bought the watch for, I would have bought a normal watch if I just needed to get the time :crying.
For information, my honor is based on a Lollipop 5.0.2 OS.
Thanks for your help.
I can tell you that I have the Gear S2 and Note 5 and there is no issue at all with mine, so it is not a compatibility thing at all. There may be some issue with your gear s2 or note 5
Related
Hello
The problem with s2 is that , after a period of time, it disconnects from the phone. I'm talking about the s2 non 3g version, that from the official specs it doesn,t have GPS. The local store where i bought the watch it said that it has internal GPS, so that's why I bought this watch in the first place. Anyway, in health activty, like running, after a 6 km running, the s2 only showed me 5.5, because it disconnected a period of time from the phone. Why in the hell is disconnecting when you are in an sport activity, isn't this the main reason that you sell this watch, Samsung ? I am so pissed of this, I will sell it if they do not fix it in an update. When you are running, cycling or any gps monitorised activity, the s2 SHOULD NOT DISCONNECT from the phone until you stop the sport activity ! If you know any fix to this problem, please share it ! Thanks !
P.S. Correct me if I am wrong, this is only a suposition !
Just picked up a standard Gear S2 and updated the firmware. However, it's constantly disconnecting and reconnecting to my Galaxy S7 edge. Bluetooth stays connected for all my other devices. Any tips?
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I'm having the same issue with my S2 Classic, but I've got a SGS7. Both are running stock software/firmware. My issue started a couple days ago, so I'm thinking an update was applied to something that introduced this issue. I am hopeful it will be fixed in a future update (sooner than later).
-dlwoodjr
How often is yours disconnecting? Mine was every few minutes. Today it's been flawless. Weird.
Sent from my SM-G935T using Tapatalk
I have the same problem and it is very annoying, bluetooth keeps disconnecting from my car, specially during calls and then tries to reconnect again. This never happened to me before in any smartphone so this is a specific problem from the S7. I tried clean cache etc. but the problem continues. Sometimes the call can go 15 minutes without disconnecting, other times it disconnects 2 times in 5 minutes, but it happens everyday twice at least. This is a very strange problem, can't find any solution. It is driving me nuts specially in a 700 euros phone!!
not only on S7
It's the same here with a Gear S2 Classic and a Huawei P8max. A few minutes after being connected (manually) the Gear disconnects.
I just switched over from my S7 edge to a Moto Maxx I had in a drawer - no disconnects today. Gonna swap out my S7 Edge for a replacement I guess.
Replacement didn't disconnect until I switched on high accuracy GPS. When I switch GPS over to power saving, the disconnects stop (so far).
Anyone else noticed a correlation with high accuracy GPS being turned on and frequent Bluetooth disconnects?
After working with three different S7's (2 edge's and one regular) as well as a Droid Maxx, I found that the phones would regularly disconnect when I had High Accuracy GPS set to on (with disconnects occurring multiple times per hour). If I switched the phones to power-saving GPS, disconnects would never occur.
Not sure why this would be but I don't recall it happening before the latest S2 update. I have always used High Accuracy GPS because I use the Tile app which requires it....HOWEVER, the disconnects were SO irritating, I guess I'd rather lose my keys and/or wallet because I turned the GPS to power saving to eliminate the disconnects because it was SOOOOO annoying.
PROBLEM FIXED -Bluetooth on gears2 /note 5 keeps disconnecting
Hi guys,i'm new to this forum. Came across it a few days ago when i needed assistance. I have been wearing my gear s2 classic and note 5 for approx. a year now . As of last week it kept disconnecting and connecting every five minutes which became really frustrating. I was missing important calls and message as my phone is on silent and gear on vibrate mode. After trying numerous attempts of clearing the Bluetooth cache and even hard reset watch and phone twice . It still did the same. I contacted my buddy over at Samsung headquaters is South africa to confirm my warranty date on my note 5. Thats how far i was heading, to return the headset for a new one. Luckily my warranty expires in October 2017. He then advised me the following
1) Check gear software updated - My gear was updated.
2)Check phone software updated- My phone was not updated.
So i got down to doing the update, size was around 1.4 GB
A fast WiFi connection will take approx. 15 minutes.
Had this done 2 days ago
Problem solved :good:
Phone looks and feel way better with the updated software and Gear has not disconnected since then.
Hope this helps.
Please share .
I'm starting to suspect it's a problem with my S7 Edge. I had the Gear S2 connected to a Nexus 6P for a couple months and never encountered connection problems. It's only since I switched to the S7 that I started getting the sporadic disconnects. I've tried changing my GPS settings but there doesn't appear to be a low power mode on the S7 edge with 6.0.1 stock so I just kicked down to the basic GPS only and turned off wi-fi and bluetooth location.
Not impressed so far.
also happens on S8+, but not on Note4
This is happening on my S8+ also.
It also doesn't work properly with my car radio and microphone (I can receive calls well enough, but issuing voice commands is a nightmare).
I had the Gear S2 and car radio connected to my Note4 before. They worked perfectly.
I will try lowering the Location accuracy. In any case, looking forward to upgrading to Note8 in a few months when my S8+ contract ends.
Brand new to the Watch, this could be an issue with iPhone or maybe it doesn't support it, but I jut got the gear s3 early, just while waiting for my new s8 plus to arrive in couple weeks, I set it up with the limited iPhone, but I was having bad problems connecting to the internet, it worked if I turned Bluetooth off and on and used wifi only. But one question does this Watch not just connect to my phone and then use the phones data like my Apple Watch did?
Or is this just limited due to iOS ? Downloading watch faces just gets stuck and goals all the time too, can't wait for my new s8, not complaining just interested on connectivity I expected it would use the data on the phone via Bluetooth. Maybe I just set it up wrong
So, I know this site is mostly for android and such (definitely not iphone) but I'm currently using my Frontier on my iPhone (I use it because i'm still financing it, if I could, I would go back to android) but is anyone getting disconnection issues on the frontier (by disconnection, I mean when my phone is far away from my gear and i try to reconnect it, it wouldn't connect and I would have to perform a light reset to fix it) ? My iPhone has this problem the most, but it also happens on my Nexus 5x sometimes, could it be my watch or could it be because I'm not using a samsung device?
I have the same configuration as you (Iphone and gear s3) and the same connectivity issue. I need to restart the Gear to recover bluetooth connection between Iphone and gears s3
LancerEvoDrifter said:
So, I know this site is mostly for android and such (definitely not iphone) but I'm currently using my Frontier on my iPhone (I use it because i'm still financing it, if I could, I would go back to android) but is anyone getting disconnection issues on the frontier (by disconnection, I mean when my phone is far away from my gear and i try to reconnect it, it wouldn't connect and I would have to perform a light reset to fix it) ? My iPhone has this problem the most, but it also happens on my Nexus 5x sometimes, could it be my watch or could it be because I'm not using a samsung device?
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I had the same issue. The connection on my iPhone 5S wasn't stable at all. Didn't find a solution.
The problem I seem to have is if it disconnects I cannot get it to reconnect. I want it to connect via mobile network but the phone tries to connect via Bluetooth. It turns my phones Bluetooth on and of course it can't connect Cause I have Bluetooth off on the watch. I don't understand why it won't connect via mobile when it finds no Bluetooth
Sent from my SM-N950U using Xparent Purple Tapatalk 2
Hi when ever my phone reconnects to my gear S2 it turns on my phones WIFI which is very annoying and pretty sure it never used to do this any ideas?
Using a gear S2 and a one plus 5
https://www.samsung.com/us/support/answer/ANS00046110/
I don't have this issue. But, it seems that the link may provide your answer.