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I scratched the screen of my wife's Nexus S and was wondering whether I should try polishing the screen with iDrops (or a similar scratch removal polish)?
Main reason for this question is that I do not know whether the Nexus S screen type (capacitive SAMOLED) will be damaged (cosmetically or functionally) if polished. Thanks for your input!
Herr Bauhaus said:
I scratched the screen of my wife's Nexus S and was wondering whether I should try polishing the screen with iDrops (or a similar scratch removal polish)?
Main reason for this question is that I do not know whether the Nexus S screen type (capacitive SAMOLED) will be damaged (cosmetically or functionally) if polished. Thanks for your input!
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I would think that polishing it may remove the oleophobic coating on the phone. I wouldn't do it, but maybe someone else on here knows better.
Out of curiosity, do you mind if I ask how you scratched the screen? Did it take a lot to scratch it? How bad is the scratch?
Thanks for your input...I won't be too concerned if it would lose the oleophobic coating as I will install a screen protector on it anyhow.
I scratched it when I dropped it out of my hand while picking it up. The sides of the phone are thin and slick and I think it is easy to let it slip for that reason. The phone dropped with the screen down on the stove, was a bad fall but I think the screen would have been largely undamaged if it would have had a screen protector installed.
Annoying is that I had ordered both the screen protector and silicone case for my wife's phone 2 weeks before I dropped it. If these items would have come in on time I would not have damaged her phone...
I wouldnt either. Seems a bit risky but u never know. It wont looks its touch factor but it will lose the top ole coat. Just slap a screen guard and ur good to go.
Don't know if it helps but I scratched my galaxy s screen which is samoled,and tried to polish it out, it left a permanent smudge ,looking worse than the original scratch!
Thanks for the input, guys. It looks like it is better to not polish it as it seems too risky.
Your best bet is to convince Best Buy that there is a defect with your phone and you need a replacement.
Don't feel as though you're scamming them. They scam people on a daily basis.
I noticed a few scratches on the bottom part of my screen and convinced BB that it was a defect so they exchanged it. I had also spoken to a represenative on the phone and was told that you can only do an exchange if you payed full price for the phone. Don't know if its true but that's what I was told
Sent from my T-Mobile G2 using XDA App
Related question: would BB exchange the phone for scratches without a problem if one has the black tie protection plan.
Hey guys..
So much for the 'invincible' Gorilla glass Not that I used the phone clumsily or anything. Have been treating it like a baby and have not even put the phone in my pocket as I am awaiting a screen protector which i ordered.
Unfortunately there seems to be a hairline scratch on the screen which is really making me tear its relatively small but running a microfiber cloth over it with my nail made me feel it very lightly.. Was wondering if whether any of you blokes could suggest a appropriate remedy for this issue..
Did go through the rest of the threads out there but there was no clear cut agreement on which method would be more safer and doable. Any ideas on how a scratch could be removed from a Gorilla glass?
Really appreciate your suggestions.
Thanks!
Zz
hishamzz said:
Hey guys..
So much for the 'invincible' Gorilla glass Not that I used the phone clumsily or anything. Have been treating it like a baby and have not even put the phone in my pocket as I am awaiting a screen protector which i ordered.
Unfortunately there seems to be a hairline scratch on the screen which is really making me tear its relatively small but running a microfiber cloth over it with my nail made me feel it very lightly.. Was wondering if whether any of you blokes could suggest a appropriate remedy for this issue..
Did go through the rest of the threads out there but there was no clear cut agreement on which method would be more safer and doable. Any ideas on how a scratch could be removed from a Gorilla glass?
Really appreciate your suggestions.
Thanks!
Zz
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I suspect putting a screen protector on it now will completely disguise the scratch. Won't repair it, of course, but you shouldn't see it. If you sell it just point out it comes with a bonus screen protector already installed.
samnada said:
I suspect putting a screen protector on it now will completely disguise the scratch. Won't repair it, of course, but you shouldn't see it. If you sell it just point out it comes with a bonus screen protector already installed.
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True enough A screen protector does mask out the scratch but you know.. :-S been an owner of the phone and knowing that there IS a scratch is a bit annoying. Though with all honesty, the scratch been only visible when looking at the screen from a certain angel and without any light falling on it..
Any ideas on how much a replacement screen would cost? Just to have options
Zz
I recommend finding the nearest Ghost Armor kiosk at a mall near you... They professionally install a full-body protector and are very good at getting scratches to look invisible.
I've used them ever since my Nexus One and now have it on every device!
Sent from my HTC Sensation 4G using XDA Premium App
hishamzz said:
True enough A screen protector does mask out the scratch but you know.. :-S been an owner of the phone and knowing that there IS a scratch is a bit annoying. Though with all honesty, the scratch been only visible when looking at the screen from a certain angel and without any light falling on it..
Any ideas on how much a replacement screen would cost? Just to have options
Zz
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Consider yourself lucky that you are beyond the obsessive new toy phase, and now you can start using it like a tool instead of obsessing over it. I'm always relieved when I get my first blemish. There may even be more...
I'd go with jdmarko's suggestion. If you try to polish the scratch out, you will need to use something abrasive. I'd be hesitant to do that because anything that will polish the scratch out would be abrasive in nature and might damage the rest of the phone.
I dont think there is a way to remove it.
I got the ghost armor on it first chance i had with this toy.I'm pretty bad at scratching stuff so it's definitely worth it.
@ jdmarko, jggonzalez, b00m83 - Wish i could find a place to get that done but unfortunately we dont find such joints here in Sri Lanka I have ordered a full body protector nevertheless and I am thinking of going for a Case-Mate hybrid tough case for complete protection.
@smacman - hehe, i know man but its just stinging in a way. guess i ll just have to get over it. However i am on the lookout to finding means to actually getting rid of the scratch.
forum.ppcgeeks.com/moto-droid/114659-gorilla-glass-does-scratch-but-i-know-how-repair.html
was looking at that link and he seems to have had some success. unfortunately not really sure from where to find the compound he has used.
I am actually not willing to do this but just to know the options out there.
Does any one know whether its possible to get a replacement gorilla glass for any mobile for that matter? is that possible? the ones on ebay does not seem genuine gorilla to me :-S
Zz
Only had this phone a few weeks........got it the first day it was available, and have treated it like a baby. Screen is already full of micro-scratches. I thought a flagship device would have a better screen. Have never had issues like this with any of my HTC's.
Anyone else suffering from the same?
Is there a way to take micro-scratches out?
Screen protector helped hide mine.
My V10
It's Gorilla Glass 4. Same as on the Note 4. I had a ton of Micro Scratches on my Note 4, so I threw a screen protector on this thing right away. GG4 gets those micro scratches waaay to easily.
What do you guy's use to clean your screens?
have had gorilla glass 3 & 4 for some time, just turned in a note 4 in pristine condition!
No Screen Protection! trust me if your gorilla glass is getting scratches, it's you!
i had that kinda scratch on my G4, I thought V10 is better and i haven't put screen protector yet. but you guys scare me !! getting one soon.
Not a scratch on my note 2,3 or 4. Lg V10 one 1" long on the 4th day.
Yes the screen quality is ****ty and do not compare it with HTC at all it does not deserve to be in the same space... mine did not get scrathed anywhere still there are scratches .. If it gets scracthes from being in my pocket and rubbuing against my clothes this is a ****ty build .. i dont know what a fall would do ..
My screen is scratched noticeably. Combined with the back cover falling apart I'm rather frustrated.
Well this is unfortunate and here I was returning the blackberry Priv because of the build quality..
Sent from my LG-H900 using Tapatalk
warriorvibhu said:
Yes the screen quality is ****ty and do not compare it with HTC at all it does not deserve to be in the same space... mine did not get scrathed anywhere still there are scratches .. If it gets scracthes from being in my pocket and rubbuing against my clothes this is a ****ty build .. i dont know what a fall would do ..
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exactly
it stays in my front pocket by itself...no coins, no moneyclip, no keys....just fabric
and never gets set face down on anything
yet it has micro scratches after just a few weeks of ownership
rusty.gh said:
trust me if your gorilla glass is getting scratches, it's you!
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wrong
k5mitch said:
Not a scratch on my note 2,3 or 4. Lg V10 one 1" long on the 4th day.
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did you get the scratch from doing anything, or just from having it in your pocket?
mth7386 said:
My screen is scratched noticeably. Combined with the back cover falling apart I'm rather frustrated.
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luckily it's only noticeable when the screen is off.... but I expected better. I really do like this phone, but looking forward to trading it in already.
I like what LG did with the v10 and I love the promo. But man They failed terribly with the build quality. I never use cases or screen protectors. I've had every phone you can name. Even my Note 5 was naked. I've never ever had a screen scratch from just being in my empty pocket. Even the Note 5 got thrown in my backpack with my chargers accidently and came out with a small scratch on the back but the screen was fine. Not sure what's going on with the v10.
mth7386 said:
I like what LG did with the v10 and I love the promo. But man They failed terribly with the build quality. I never use cases or screen protectors. I've had every phone you can name. Even my Note 5 was naked. I've never ever had a screen scratch from just being in my empty pocket. Even the Note 5 got thrown in my backpack with my chargers accidently and came out with a small scratch on the back but the screen was fine. Not sure what's going on with the v10.
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You can never throw in this phone in your backpack with chargers .. I feel so bad about this phone now .. surely not worth .. I had big hopes LG disappoints ..there are so many ...really So many bugs that its unbelievable ..LG knows nothing about making softwares. I will buy a screen protector for the first time .. MY HTC HD2 years old so badly neglected and thrown around... doesnt have a single scratch .. Shame on LG i am going to publicly shame them on twitter..
Wow, this sounds terrible. I bought a tempered glass screen protector before the phone so I put it on right away right when I unboxed it and before turning it on. I'm sure I'd have scratches all over too if I didn't.
I hate screen protectors, and phone cases. I'm a very tactile person.........flagship phones like this are too beautiful to hold with cases and screen protectors.
It's like wearing a condom..... Who likes condoms?!
my screen is scratched too. I dont use screen protectors as I am super careful with my phone. I dont know what caused my scratches but there are 2 subtle ones.
dr_w said:
my screen is scratched too. I dont use screen protectors as I am super careful with my phone. I dont know what caused my scratches but there are 2 subtle ones.
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I was told this phone has two layers of gorilla glass on it..... it's definitely not the same gorilla glass I've had on other phones.
Hi people!
For those without screen protection, how many of you with scratches on screen of the S7 flat?
No scratches on my S7
No scratches on my S5 with not even a case for almost 2 years
its not bout scratches its bout how well you take care of your phone because it comes with gorilla glass 4 so it shgould last if you take care of it.
Gorilla Glass 4 my ass. I baby my phones and have never scratched a screen until this one. Super disappointed with GG4 or Samsung's implementation...
I also take care of my phones VERY much, and can see some scratches visible on sunlight after 3 months. I never put my phone with something that can scratch it. But then again, I saw those little scratches on every phone I had. Good thing about older phones is that it wasn't so freaking hard to find a screen protector
MrDusan said:
I also take care of my phones VERY much, and can see some scratches visible on sunlight after 3 months. I never put my phone with something that can scratch it. But then again, I saw those little scratches on every phone I had. Good thing about older phones is that it wasn't so freaking hard to find a screen protector
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Tried Google?
Loads of S7 screen protectors
*Detection* said:
Tried Google?
Loads of S7 screen protectors
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When U live in Serbia, ordering things is a pain in the.. Neck
I have a friend that works in a larger phone accessory shop here, and he said that none of the protectors they have are full screen or that they always have bubbles.
Have U tried any? Maybe a suggestion so I know which protectors are good for ordering online.
I have a galaxy alpha with gorilla glass 4, and also have the small scratches.
These small scratches come from sand,dirt,dust that is harder than the screen and rubs against your phone in your pocket, these small scratches are unavoidable without screenprotector.
But these are small so they don't bother me, what worries me more is the back glass which is not GG4 and scratches more easy.
Hi everyone.
I've owned a Samsung Galaxy S7 SM-G930W8 Exynos edition since release date. One day around month 3 I was removing the phone from my otter box case and with the littlest bit of flexing the back glass cracked horribly. I found this to be very annoying since this is supposed to be a "prime" quality phone with gorilla glass 4. I think it was more like gurly glass 4 as I bearly flexed the phone at all and am a very caring / gentle phone user and have owned many and never cracked a case/screen ever. My question is has anyone had broken glass, front or back replaced under samsungs warranty or am I crap outta luck? I called Samsung once and they said it's not covered. Since it was not outside of proper use I feel I was fed a line. Any help or suggestions? Very dissapointed in gorilla glass 4,and Samsung for placing it all over all sides of the gs7 in a very thin manner.
Makes me rethink if I'll ever purchase another Samsung again.
Discouraged and disappointed!
MrDusan said:
When U live in Serbia, ordering things is a pain in the.. Neck
I have a friend that works in a larger phone accessory shop here, and he said that none of the protectors they have are full screen or that they always have bubbles.
Have U tried any? Maybe a suggestion so I know which protectors are good for ordering online.
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Hard or rigid protectors can't cover the whole screen because the edge has a bevel. I got an anti-glare matte screen protector and it works great
southsideswaggar said:
Hi everyone.
I've owned a Samsung Galaxy S7 SM-G930W8 Exynos edition since release date. One day around month 3 I was removing the phone from my otter box case and with the littlest bit of flexing the back glass cracked horribly. I found this to be very annoying since this is supposed to be a "prime" quality phone with gorilla glass 4. I think it was more like gurly glass 4 as I bearly flexed the phone at all and am a very caring / gentle phone user and have owned many and never cracked a case/screen ever. My question is has anyone had broken glass, front or back replaced under samsungs warranty or am I crap outta luck? I called Samsung once and they said it's not covered. Since it was not outside of proper use I feel I was fed a line. Any help or suggestions? Very dissapointed in gorilla glass 4,and Samsung for placing it all over all sides of the gs7 in a very thin manner.
Makes me rethink if I'll ever purchase another Samsung again.
Discouraged and disappointed!
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Well those back panels can be bought for like 13 bucks and can be easy to replace but you will lose the waterproof tho.
featureza8336 said:
Hard or rigid protectors can't cover the whole screen because the edge has a bevel. I got an anti-glare matte screen protector and it works great
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Thanks for the tip!
But I don't really want a rigid protector, I mean, i have been using plastic film protectors on all my phones, because I'm very gentle with them and just want to keep them from small pocket scratches. I just need a full screen one that will go over those 2.5d edges of the glass. I also don't like those matte protectors, they totally mess up the screen quality
I had 3 years SG S4 and only one little scratch. After 3 days having S7 I have already weird "graze" (is it correct word in English?) . Is not visible when screen is clean but dirt always stay in the same place. I'm VERY disappointed. Also afraid about home button made of plastic !
My first S7 edge had a super Deep scratch right on the screen curve, stay that for awhile before it turn in a crack going across the screen.
Sent from my SAMSUNG-SM-G935A using Tapatalk
I bought a Fosmon screen protector for both mine and my wife's S7s and they fit really well. If you apply them correctly then you won't have any bubbles. I never use the guides or anything to put it on, I just go slowly and use a credit card to smooth out bumps. Cleaning your phone screen first with alcohol and a lint free wipe cuts down on anything left on the screen to cause bubbles.
RiTCHiE007 said:
Well those back panels can be bought for like 13 bucks and can be easy to replace but you will lose the waterproof tho.
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That is not at all what I was asking. My question was has anybody had this issue and had it replaced under warranty? If so what did the process entail and what was said to get it done. I appreciate your comment as to boost your standings in the forums but if your info is not some of actual help you might wanna say nothing at all and let someone else answer the issue.
southsideswaggar said:
That is not at all what I was asking. My question was has anybody had this issue and had it replaced under warranty? If so what did the process entail and what was said to get it done. I appreciate your comment as to boost your standings in the forums but if your info is not some of actual help you might wanna say nothing at all and let someone else answer the issue.
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Since you went hostile... You might wanna to stop being a **** and start your own thread, for your own issue, instead of hijacking this thread. You broke your phone and that isn't a warranty issue, which Samsung already explained to you. He offered you info the help you quickly & easily fix your phone for very little $.
As for screen scratches on my S7, I don't have any so far. No screen protector either. I guess it's probably nerdy, but I carry my phone in a Nite-Ize holster, on my belt, and never in my pocket. So far, I've never scratched a screen on any of my phones since the OG Droid. I had a screen protector on my OG Droid, for a few months, but that's been the only one I've used.
southsideswaggar said:
That is not at all what I was asking. My question was has anybody had this issue and had it replaced under warranty? If so what did the process entail and what was said to get it done. I appreciate your comment as to boost your standings in the forums but if your info is not some of actual help you might wanna say nothing at all and let someone else answer the issue.
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What's your problem? Maybe you should just STFU then if you get mad bout people helping your dumb ass. You break your own phone and come in hete crying bout warranty while this treath is about scratches on the screen. So next time calm down or dont reply
Personally if your just using it day to day you wont see any scratches on your phone especially since the Galaxy S7 has gorilla glass 4. I would recommend a screen protector or even a glass screen protector if you are the type of person who chucks around their phone and doesn't really care about it.
You should be fine using it without a screen protector
I've just carefully removed an Ultimate Shield tempered glass shield from my S7 as it had become scratched and I was going to fit a replacement. After removal though I noticed that the screen was discoloured at the top (wasn't before removal). I checked further and realised the glass was actually delaminating from the screen itself.
I was very careful when removing the protector and didn't pull at it hard at all having installed and removed many tempered glass protectors over the years to many phones without any issue. I always look after my phones and this current one is no different.
To say I'm annoyed is an understatement as the phone is less than six months old. I bought the phone off ebay (apparently it was an unwanted upgrade from Vodafone). The screen itself gained a small scratch the first day I got it such is the fragility of the screen on this phone. I've seen many others with similar issues with this Gorilla glass fitted to the S7, hence why I bought the Ultimate Shield.
The phone obviously needs repairing but I don't know what's the best route to take. I'd really appreciate some guidance here as to where I stand with warranty and whether going into my local service centre (UK) will get me anywhere and if not, what's my best course of action is.
You could try contacting the screen protector company and tell them what their product did to damage your phone, and would they be willing to help/pay for repair costs
Or contact Samsung directly (Twitter seems to be best) and tell them that somehow removing a screen protector gently has damaged the screen, would it be covered under warranty as the phone is under 12 months old, and applying and removing screen protectors does not void warranty
Pics?
RiTCHiE007 said:
Pics?
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Thanks for uploading the pictures and if i was you i would send it for warranty because this shouldn't be normal.