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Just noticed a tiny teeny spec of dust... So small I hardly notice it.its not a pixel its just one tiny spec. Anyways the phone is perfect other than this, no reboots, no bleeding. Great.
Question is would you return it? I dont want to but my ocd may get the best of me.
That would drive me bonkers. If they'll take it back, I would. But knowing that most carriers consider a burned out pixel acceptable ( and not cause to replace a phone),I'm guessing that they would balk at replacing it. If it was me, it would be one of those battles I'd "choose" to fight.
Depends on you. Can you live with it?
Also, did one speck get in when the phone was made or will more work their way in?
ickster said:
That would drive me bonkers. If they'll take it back, I would. But knowing that most carriers consider a burned out pixel acceptable ( and not cause to replace a phone),I'm guessing that they would balk at replacing it. If it was me, it would be one of those battles I'd "choose" to fight.
Depends on you. Can you live with it?
Also, did one speck get in when the phone was made or will more work their way in?
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That's exactly what I was wondering. Its so small and in the center kinda so I don't know how it could have got there after I got it.. But could have..
If it was in there I didn't notice it till now.. Its almost like after you clean the screen off, theres those few spots that you can barely see that is something sticky needing a finger nail to scratch off. So small but still I know its there... Well I got till the 18th too return it. Will see if any more come .
Edit: I guess it could be a tiny pixel the more I look at it. Some angles make it almosy vanish... Hmmm I'm not gonna worry about it unless within my return period it gets worse...
You would think if it was dust there would be more ? Or at least closer to the edges...
Meh... Whatever, don't see it on black screens thats all that I care..
If you want to return it just tell them your phone is freezing and rebooting itself after you tried multiple factory resets. If the dust gets on your nerves then you have the right to replace it. You paid for it. Personally I wouldn't because I would be afraid of getting a ****ed up device.
Sent from my LG-P999 using XDA App
jrwingate6 said:
If you want to return it just tell them your phone is freezing and rebooting itself after you tried multiple factory resets. If the dust gets on your nerves then you have the right to replace it. You paid for it. Personally I wouldn't because I would be afraid of getting a ****ed up device.
Sent from my LG-P999 using XDA App
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This is exactly what I'm afraid of.... This device is perfect otherwise and you really need to look hard to see it. I wouldn't be surprised if I gave it to someone to look for dust or a bad pixel they would miss it unless very thorough....
Thanks dude..
jrwingate6 said:
Personally I wouldn't because I would be afraid of getting a ****ed up device.
Sent from my LG-P999 using XDA App
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I totally agree. I always thought it was bogus that they could even do this. I've been lucky, mostly received new or looks new. But we've all heard the horror stories. I'm loath to return any phone.
I had a speck of what looked like cigarette ash under my screen. Then it was gone. *shrug*
Sent from my LG-P999 using XDA App
Ok with the screen off very carefully you can see it in the right light angle..
So its a piece of dust that to me looks like it got there when made and its so small I never noticed.... I'm good thanks for the feedback I'm keepin it..
I would definitely replace it. If one piece of dust somehow got passed the supposedly sealed screen. Then more dust can and will find its' way in over time. I had that problem with my mytouch 4g. I noticed a tiny spec, then a week later more and more kept building until it was just horrible.
I have one to the left of the status bar. I know it won't be visible with 2.3 and it's black status bar so I'm not sweating it. I would exchange it if it were elsewhere tho.
Sent from my LG-P999 using XDA Premium App
Because of screen bleed there is an opening between the LCD and the glass when u look from the angle that's how it gets in I had on mine too after I used it for a week or so.
Sent from my Nexus S using XDA App
samomamo said:
Because of screen bleed there is an opening between the LCD and the glass when u look from the angle that's how it gets in I had on mine too after I used it for a week or so.
Sent from my Nexus S using XDA App
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Thats definitely not where mine came from. Well more than likely cause the bottom I have no screen bleed at minimal at top.. Its more towards bottom of screen, just don't see that being the case.maybe some
Ok. So I couldnt stop looking at it even though it was barely there.
so I called them, told them I bought the phone out right 500 and I have dust under the screen. He said hold on, came back on the phone and said that they would exchange it with a 10 dollar restocking fee. I said BS, Im not paying that for dust under my screen, why? He said "because once it left the store we dont know what you did to it to get dust under the screen". I said, BS again, My phone is 9 days old without a scratch or dust around the edges under the tmobile cover its been using the whole time and that even if I was in a dusty environment that its not exceptable to have dust. I had a nexus, vibrant, vibrant 4g, hd2, touch pros etc. Im not stupid and im not paying the fee". He argued again and I said well then, it reboots too, I was not gonna mention that but since your hastling me it has a bad rebooting issue (it didnt but I read here and know what I can get away with). He then said ok well bring it in and will look at it.
So I get there ( you can tell they were expecting me) and he basically was pretty chill and returned it although another rep was trying to say I need to pay the stocking fee and asking the dude if he could replicate the reboots (ahole), and etc. Anyways they didnt charge me the fee and gave me my new device. While sitting there after it booted I inspected it very very closely. In a few seconds I found a dead pixel. I go to show him and he says " I cant see it, thats just dust on the screen protector". So we take it off, I look again and can still see the faintest pixel changing from gone to black while angling the device. I give it back and say yup, right there, (now at this point the other rep is getting mad lmfaooo). The rep thats helping me cant see it, I say what? Its right there, pointing to it, (it was very small but I could see it) he still cant see it. So I say hold on, then I go in the brower, find a i with the dot on top and put it right above that and say look right about the dot about the i. He does, still cant see it and shows the other rep getting mad. he then says yea he sees its, but they still are hasling me cause now Ive went through 3 devices (one brought back, dead pixel and now to get a new one. lol) So I say " what you mean burn through 3 devices like I chose too. I paid 500 dollars for this and im not walking out with a device with a dead pixel right off the bat". The other rep tells my rep to go talk to the manager. So that rep leaves. for a few.... LOL
As the dude is back talking to his manager, the other rude rep was helping a customer put on a screen protector. the guy and him are talking about it being a pain in the arse putting those on and dust always gets under the screen. So I using my XDA experience but in and tell the REP, " Hey bro, a little trick if your say at home is turn on the shower and let the dust fall to the ground, then wash hands realllllly good, then try it and it will be wayyyyyy easier". LoL. Then said "im kind of a phone nerd, I know my **** man"... He didnt look to happy after that cause the customer was really intrigued especially after watching me fight with them..
The dude comes back and says "ok, my Manager said its a judgment call and its up to me. My manager couldnt see it (are these idiots blind) but I know finally can so I will exchange it". Then said he cant exchange any more times (hell id refund then go down the street and buy another with a new 30 day warantee.lol). So anyways. I finally got a new device. No dust or pixel issues, lets hope I get no rebooting issues. I think it may have a little more screen bleed but that don't bother me none. If they would have made me pay the 10 dollar re stock fee I would have returned the device and went down the street also.... Jack asses. like im supposed to walk out with a dead pixel.....lol
got my new phone, so far so good...
smashpunks said:
Ok. So I couldnt stop looking at it even though it was barely there.
so I called them, told them I bought the phone out right 500 and I have dust under the screen. He said hold on, came back on the phone and said that they would exchange it with a 10 dollar restocking fee. I said BS, Im not paying that for dust under my screen, why? He said "because once it left the store we dont know what you did to it to get dust under the screen". I said, BS again, My phone is 9 days old without a scratch or dust around the edges under the tmobile cover its been using the whole time and that even if I was in a dusty environment that its not exceptable to have dust. I had a nexus, vibrant, vibrant 4g, hd2, touch pros etc. Im not stupid and im not paying the fee". He argued again and I said well then, it reboots too, I was not gonna mention that but since your hastling me it has a bad rebooting issue (it didnt but I read here and know what I can get away with). He then said ok well bring it in and will look at it.
So I get there ( you can tell they were expecting me) and he basically was pretty chill and returned it although another rep was trying to say I need to pay the stocking fee and asking the dude if he could replicate the reboots (ahole), and etc. Anyways they didnt charge me the fee and gave me my new device. While sitting there after it booted I inspected it very very closely. In a few seconds I found a dead pixel. I go to show him and he says " I cant see it, thats just dust on the screen protector". So we take it off, I look again and can still see the faintest pixel changing from gone to black while angling the device. I give it back and say yup, right there, (now at this point the other rep is getting mad lmfaooo). The rep thats helping me cant see it, I say what? Its right there, pointing to it, (it was very small but I could see it) he still cant see it. So I say hold on, then I go in the brower, find a i with the dot on top and put it right above that and say look right about the dot about the i. He does, still cant see it and shows the other rep getting mad. he then says yea he sees its, but they still are hasling me cause now Ive went through 3 devices (one brought back, dead pixel and now to get a new one. lol) So I say " what you mean burn through 3 devices like I chose too. I paid 500 dollars for this and im not walking out with a device with a dead pixel right off the bat". The other rep tells my rep to go talk to the manager. So that rep leaves. for a few.... LOL
As the dude is back talking to his manager, the other rude rep was helping a customer put on a screen protector. the guy and him are talking about it being a pain in the arse putting those on and dust always gets under the screen. So I using my XDA experience but in and tell the REP, " Hey bro, a little trick if your say at home is turn on the shower and let the dust fall to the ground, then wash hands realllllly good, then try it and it will be wayyyyyy easier". LoL. Then said "im kind of a phone nerd, I know my **** man"... He didnt look to happy after that cause the customer was really intrigued especially after watching me fight with them..
The dude comes back and says "ok, my Manager said its a judgment call and its up to me. My manager couldnt see it (are these idiots blind) but I know finally can so I will exchange it". Then said he cant exchange any more times (hell id refund then go down the street and buy another with a new 30 day warantee.lol). So anyways. I finally got a new device. No dust or pixel issues, lets hope I get no rebooting issues. I think it may have a little more screen bleed but that don't bother me none. If they would have made me pay the 10 dollar re stock fee I would have returned the device and went down the street also.... Jack asses. like im supposed to walk out with a dead pixel.....lol
got my new phone, so far so good...
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Click to collapse
Haha, yeah it's a huge PITA to get them to replace your phone more than once on the same day. Today I went to target to get mine replaced since it had a dead pixel and I also scratched the screen somehow lol, I new the guy would tell me that he couldn't see the dead pixel and would not accept the return so I just went into the recovery and formatted the system so the phone wouldn't boot . After I got my second phone i went straight to the darkest place I could find in the store to check for the backlight bleed and noticed that it way worse than my first phone so I went back to the guy and told him to look at the edges of my screen and he kept saying that he couldn't see anything wrong with the phone and eventually even told me that I was just being nitpicky and that he wouldn't replace it again So i figured Ill just get it replaced through CS until I get one with minimal bleed.
aim1126 said:
Haha, yeah it's a huge PITA to get them to replace your phone more than once on the same day. Today I went to target to get mine replaced since it had a dead pixel and I also scratched the screen somehow lol, I new the guy would tell me that he couldn't see the dead pixel and would not accept the return so I just went into the recovery and formatted the system so the phone wouldn't boot . After I got my second phone i went straight to the darkest place I could find in the store to check for the backlight bleed and noticed that it way worse than my first phone so I went back to the guy and told him to look at the edges of my screen and he kept saying that he couldn't see anything wrong with the phone and eventually even told me that I was just being nitpicky and that he wouldn't replace it again So i figured Ill just get it replaced through CS until I get one with minimal bleed.
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I paid 500 cash. Damn right ill be nit picky... Lol
Just got my replacement phone from HTC and the screen has a bunch of lil scratches everywhere,I sent them a perfect condition phone,I realize it's a refurb but damn it shouldn't be this bad,will see if they'll send another
they have to, but that is the EXACT reason i didnt return mine, there is a dust fingerprint under the screen, but everything else is perfect, and i didnt want to get a phone with more problems back than the one i sent in
sorry to hear that, but send it back! (as annoying as that it)
Solidus_n313 said:
they have to, but that is the EXACT reason i didnt return mine, there is a dust fingerprint under the screen, but everything else is perfect, and i didnt want to get a phone with more problems back than the one i sent in
sorry to hear that, but send it back! (as annoying as that it)
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yeah it had a bluetooth problem but physically it was perfect,I'm so pissed i won't even put my sim card in it,oh well another week with my backup ****ty optimus T
Okay strait to the point! I've got a Galaxy S2 with Android 4.0.3 bought it 4 months ago.
I accidently dropped my phone and cracked my screen on the bottom right corner. The crack went from bottom and a diagonal line up til the right side. I took a picture below.
imageshack(.)us/photo/my-images/685/20120326152703.jpg
This happened about 2 months ago. No problem since. I dropped the phone a few times afterward but it didnt seem to affect it lucky me.
Yesterday i tried watch some series over my WIFI and the phone got really hot around the camera area. The phone wasn't acting well either and then battery dropped from 75% til about 10% in 10 minutes without any video still showing up. (Never had that problem before). I stopped using it and instead put it on recharge for the next day. And today on the morning it was still okay. Went to school and back with the mobile still working. Put it on my table and checked my PC.
About 2 hours later while cheking up on my galaxy i discovered this.
imageshack(.)us/photo/my-images/198/20120326153629.jpg
I think that the LCD finally busted but i need to be sure if it has something to do with the previous crack and also if you could provide any info about what to do with it? Does my warrenty cover this? Or do i need extra insuranse?
I really need help right now LCD blackned spots
The screen has started to turn black from the core of the LCD leak. I now really think this is a broken LCD screen and not a software problem. If someone knows what i could do to fix this i really could need the help right now.
Someone correct me if I'm wrong,
But it sounds to me like you've busted the digitizer portion of your device. As to it being caused by the small crack on your screen.. i don't really know(can't really see if it's a crack in the glass or digi). At any rate, judging from the second picture you provided us it most definitely looks like you damaged the digitizer.
Most companies don't really cover damaged screens caused by users. However, being that your S2 is only 4 months old you could possibly pass it as "it did it by itself, I don't know what happen". Worth a shot I guess...
If all fails you could bring it to a electronics repair shop or you can repair it yourself via a digitizer part bought on ebay(probably pretty expensive being that its part of the screen)
If all else fails check ebay for a new screen.
cbr69er said:
If all else fails check ebay for a new screen.
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http://www.ebay.com/itm/Full-LCD-Di...ltDomain_0&hash=item27c3101beb#ht_1618wt_1185
If your thinking about taking the DIY road I found a screen for you.Quick note about buying something overseas on eBay: it usually takes awhile for the part to ship and even when you get it, the part may not be functional. But don't fret, eBay is usually pretty good about stuff like this so a working part will be guaranteed or your money back!
If you do decide to repair it yourself I would first research A LOT about your phone. Especially, the disassembly guide! Try to use only credible guides such as iFixit, repair universe etc.
This only applies to flex ribbon cables:
when replacing screens sometimes you have to plug it in a few times before you actually get it to respond(could be cause by oxidation of the pins) if thats the case, you could try to take a #2 pencil eraser and gently rub against the pins and remove the oxidation...
Good Luck!
Please let me know how it goes!
rhodium9 said:
As to it being caused by the small crack on your screen.. i don't really know(can't really see if it's a crack in the glass or digi).
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Yes it is really a crack and a very annoying one. It doesn't cause any problems with the touch-function, so I've been using it normally but for the screen, it has gone completely black but for the top right part still a little darkblue. I think I'm going with your first answer and try to check it in on warranty have had a bit luck with it past couple of times but im not sure about changing it myself. If having no luck with warranty then maybe ill try doing it myself.
at any rate weather you get warranty to change it or you fix it yourself maybe youll learn to be more careful and get a case maybe???
Alright so I got my gs3 today and I recently noticed that there is a piece of dust near the top of the display. I know it is dust because it is still visible with the screen off. I'm not really bothered by it considering it's about the size of a pixel. Do you recommend I attempt to exchange it, or just live with it. It's in the notification bar and is almost never visible and I didn't notice it the first time I checked it for dead pixels.
tcb4 said:
Alright so I got my gs3 today and I recently noticed that there is a piece of dust near the top of the display. I know it is dust because it is still visible with the screen off. I'm not really bothered by it considering it's about the size of a pixel. Do you recommend I attempt to exchange it, or just live with it. It's in the notification bar and is almost never visible and I didn't notice it the first time I checked it for dead pixels.
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If it doesn't bother you I would just keep it. It is a major hassle switching out phones and the stores will generally fight you tooth and nail to keep from allowing the exchange unless the phone is really defective. Good luck!
The Dark One
I would exchange it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
DarkMage619 said:
If it doesn't bother you I would just keep it. It is a major hassle switching out phones and the stores will generally fight you tooth and nail to keep from allowing the exchange unless the phone is really defective. Good luck!
The Dark One
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To be honest I have more crap stuck in between my screen protector and the Glass. It's hardly noticeable so I'm not really worried. I know if I go into a vzw store they will be difficult. Even if I get a new one it could have a dead pixel smack dab in the center. Still an awesome phone.
It was a huge pain getting my Galaxy S3 replaced at a Verizon store for a legitimate problem- I had a dead pixel. The employee helping me refused to replace it, until finally the manager came and looked at it, deeming it a legitimate problem and allowed me a swap for a new device.
So if it doesn't bother you, don't worry about it.
I had my first GS3 replaced by T-Mobile. Right after I called they sent a brand new one overnight at no cost to me. Sent first phone back with the included return shipping label. Everything was easy as pie.
tcb4 said:
Alright so I got my gs3 today and I recently noticed that there is a piece of dust near the top of the display. I know it is dust because it is still visible with the screen off. I'm not really bothered by it considering it's about the size of a pixel. Do you recommend I attempt to exchange it, or just live with it. It's in the notification bar and is almost never visible and I didn't notice it the first time I checked it for dead pixels.
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I am in Canada but I imagine it still works the same. I never go into the store to deal with problems like that. Call them up (not the individual store). The people on the other end are used to dealing with that all day and have the policy down pat. I would believe they would resolve the issue immediately and send a replacement. At the minimum you will be opening a ticket (file) about the issue. An remember polite and firm, if the original person you are dealing with cannot resolve to your satisfaction request talking to a manager. They have more latitude when dealing with issues.
An I am sorry it's brand new. You are entitled to have it in perfect working condition including not having trapped dust. Give them a call.
P.S. An yes you are bothered by it, or you would of never taken the time to Create your OP. An I would be bothered by it as well.
Good luck.
I'm debating because right now I am bothered by it, but I know in a little while I really won't care. I'll see if I can get it replaced, but if I can't it won't be the end of the world.
Judge34411 said:
I am in Canada but I imagine it still works the same. I never go into the store to deal with problems like that. Call them up (not the individual store). The people on the other end are used to dealing with that all day and have the policy down pat. I would believe they would resolve the issue immediately and send a replacement. At the minimum you will be opening a ticket (file) about the issue. An remember polite and firm, if the original person you are dealing with cannot resolve to your satisfaction request talking to a manager. They have more latitude when dealing with issues.
An I am sorry it's brand new. You are entitled to have it in perfect working condition including not having trapped dust. Give them a call.
P.S. An yes you are bothered by it, or you would of never taken the time to Create your OP. An I would be bothered by it as well.
Good luck.
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Ha Ha, well I got two new ones. the second one had a dead pixel right in the middle.
Dirt Or Dead Pixel Under Screen
I just went through this myself, I bought a new S3 from Future Shop, it was great for the first 7 days then I just happened to have a grey wallpaper up and I noticed faint black lines almost in the middle of the screen and they ran from the top to the bottom, and as I scrolled the wallpaper back and forth they were very noticeable, I myself am the type of guy that now that I know its there it drives me crazy, I ended up taking it into the store and the sales rep looked at it and pulled another out to compare, he sat there for 10 minutes comparing it and finally told me the new one has the same lines but refused to show me it. So I took my phone and left. After I get home just before bed I noticed a black dot near the top, I tried wiping it off for I thought it was dust but it did not move, I could not figure out what it was, I thought dust but how did it get there in a matter of a few hours when I don't put my phone anywhere that it could cause dust to get into the screen like that, I ended up shinning a light on it with the screen off and it was not there so it was a pixel issue, I ended up going back to the store this morning where I had to argue and complain for 20 minutes before they finally exchanged it as they tried telling me it was dust behind the screen, anyway the new one is perfect. There should be no issue when you want to return or exchange your phone especially when you just shelled out $600 to buy it. But I suppose with the mass production of these phones there is bound to be issues with some.
I just got my nexus 5 today. Everything looked great, however, I just noticed there's a tiny something on the screen. At first, I thought it was a dead pixel, but then I noticed that it is actually a physical imperfection on the screen.
What do you guys think I should do? Everything else works well on the phone. I'm worried if I send it back, it'll take weeks to get another one, plus I don't want to get one with other problems! argh!
angloman said:
I just got my nexus 5 today. Everything looked great, however, I just noticed there's a tiny something on the screen. At first, I thought it was a dead pixel, but then I noticed that it is actually a physical imperfection on the screen.
What do you guys think I should do? Everything else works well on the phone. I'm worried if I send it back, it'll take weeks to get another one, plus I don't want to get one with other problems! argh!
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Contact Google play store - they may cross ship the phone, so you can keep your phone till you get the replacement. (I suspect they will put a hold on your credit card - just in case)