google account has been hacked, unable to access xperia z5 - Xperia Z5 Q&A, Help & Troubleshooting

can anyone help me start my phone to factory default? i no longer have access to it because it keeps asking me to login to my google account that has been previously hacked.

Use sony pc companion.

forsak3nr3ality said:
can anyone help me start my phone to factory default? i no longer have access to it because it keeps asking me to login to my google account that has been previously hacked.
Click to expand...
Click to collapse
Flash it with flashtool or use pc companion

Related

[HELP] I want to recover my files from a locked S6 before factory reset

I have had my S6 for just one month and the fingerprint scanner has stopped recognizing my fingerprint. The device wont recognize my backup password or google account either. I am pretty sure my backup password is not incorrect and I know my google account information is correct as I still have access to it on my computer. I am able to use android device manager to call and send messages to the phone, but android device manager no longer has the unlock option. I have contacted google directly, but they were unable to provide any solutions. I have also contacted my service provider Sprint and Samsung with no success. I did not register with Samsung find my mobile prior to the incident. I don't have any of my files backed up to the cloud. I recognize that factory reset is the only option now, but I would like to create a backup or at least rescue some of my files before the reset.
I have wifi turned on, but USB debugging is turned off. When I connect to Samsung Kies or Smart Switch, I am prompted to unlock the device.
I have looked into using TWRP to recover files from the device, but I have read that the program no longer works with the S6 since the latest update.
Is there any way to pull files from the device while in recovery mode? Are there any other options available?
I am willing to compensate anyone who is able to help via PayPal
PACIFICPURPLE said:
I have had my S6 for just one month and the fingerprint scanner has stopped recognizing my fingerprint. The device wont recognize my backup password or google account either. I am pretty sure my backup password is not incorrect and I know my google account information is correct as I still have access to it on my computer. I am able to use android device manager to call and send messages to the phone, but android device manager no longer has the unlock option. I have contacted google directly, but they were unable to provide any solutions. I have also contacted my service provider Sprint and Samsung with no success. I did not register with Samsung find my mobile prior to the incident. I don't have any of my files backed up to the cloud. I recognize that factory reset is the only option now, but I would like to create a backup or at least rescue some of my files before the reset.
I have wifi turned on, but USB debugging is turned off. When I connect to Samsung Kies or Smart Switch, I am prompted to unlock the device.
I have looked into using TWRP to recover files from the device, but I have read that the program no longer works with the S6 since the latest update.
Is there any way to pull files from the device while in recovery mode? Are there any other options available?
I am willing to compensate anyone who is able to help via PayPal
Click to expand...
Click to collapse
Go back to Android Device Manager and select Lock Device. It should allow you to set a new password to get into the phone.
Theodric58 said:
Go back to Android Device Manager and select Lock Device. It should allow you to set a new password to get into the phone.
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This results in an error message that says the device is already locked and so a new password will not be set
PACIFICPURPLE said:
This results in an error message that says the device is already locked and so a new password will not be set
Click to expand...
Click to collapse
Is it still asking for the backup password or is it just asking for the Google account?
Theodric58 said:
Is it still asking for the backup password or is it just asking for the Google account?
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Click to collapse
It's asking for both. When I enter the backup password wrong five times, it then asks for my Google account
PACIFICPURPLE said:
It's asking for both. When I enter the backup password wrong five times, it then asks for my Google account
Click to expand...
Click to collapse
Have you changed your google account password recently?

Google Account Bypass NO usb debugging enabled.

I need to bypass the google account verification on a recent factory rested phone. I have tried to use the wifi method, but it doesn't work. Can anyone help I am very desperate.
http://forum.xda-developers.com/galaxy-s7/how-to/bypass-frp-samsung-s7-edge-global-usa-t3405954

Can't get past setup after doing a factory reset

So I have this weird problem, I wanted to root my phone so I did a factory reset from the stock recovery. The phone boots up like normal and i start clicking thru the setup. The I need to enter in my wifi password so i click on the password field and nothing happens, the keyboard is not showing up on the screen. I would assume that the system has been damaged in some way so that the stock keyboard isn't working. I got past the wifi screen by deactivating the wifi password but now I can't get past the google account verification. Note that adb debugging is off and I can't turn it on as the setup is not completed.
My phone is a Blu Life One X(2016) with stock recovery
You can download the google keyboard using this link:
http://www.apkmirror.com/apk/google...load-arm64-v8a-android-apk-download/download/
Hope it works if yes then please press the thanks button
Regards milkyway3
milkyway3 said:
You can download the google keyboard using this link:
http://www.apkmirror.com/apk/google...load-arm64-v8a-android-apk-download/download/
Hope it works if yes then please press the thanks button
Regards milkyway3
Click to expand...
Click to collapse
How would I go about installing the keyboard? As the setup is not completed I don't have access to the phone. Is there a way to flash an apk from a computer?
JazzzoooHere said:
How would I go about installing the keyboard? As the setup is not completed I don't have access to the phone. Is there a way to flash an apk from a computer?
Click to expand...
Click to collapse
If you can unlock your device then you can just copy the apk from pc to your device using a usb cable and then install it hazzlefree
Regards milkyway3
milkyway3 said:
If you can unlock your device then you can just copy the apk from pc to your device using a usb cable and then install it hazzlefree
Regards milkyway3
Click to expand...
Click to collapse
Sadly I need to enter in my google account credentials to pass the setup to unlock the phone. I have tried some bypasses of the google account verification but nothing seems to work.
JazzzoooHere said:
Sadly I need to enter in my google account credentials to pass the setup to unlock the phone. I have tried some bypasses of the google account verification but nothing seems to work.
Click to expand...
Click to collapse
Was usb debugging enabled in developer options?
Regards milkyway3
If usb debugging enabled then do the following:
WARNING : I AM NOT RESPONSIBLE IF ANYTHING HAPPENS TO YOUR DEVICE. DO IT AT YOUR OWN RISK.
Download cdc driver from here:
http://gsmusbdriver.com/blu-life-one-x-2016
Download flashing software qfil from here:
https://androiddatahost.com/fgd43
Now follow the steps below
This will install stock firmware on your device
All the best
Please push the thanks button if it helped you out
Regards milkyway3
Have you tried resetting the phone via recovery again?
Ok I have solved it, I downloaded a twrp backup onto my phone, then I flashed twrp with SPflash tool and installed the backup
JazzzoooHere said:
Ok I have solved it, I downloaded a twrp backup onto my phone, then I flashed twrp with SPflash tool and installed the backup
Click to expand...
Click to collapse
Regards milkyway3

Change password with google account

Hi guys, whats up?
I have the follow case: my boss was trying to activate the hospot wifi and somehow, changed the device password (don't ask me how he did this ).
The device is connected to the google account, and I can access it through Google Admin, but I do not find an option to "unlock the device".
Does anyone know of any options to unlock the device through google account?
(Of course, the device is a Galaxy S7)
MrRaibow13 said:
Hi guys, whats up?
I have the follow case: my boss was trying to activate the hospot wifi and somehow, changed the device password (don't ask me how he did this ).
The device is connected to the google account, and I can access it through Google Admin, but I do not find an option to "unlock the device".
Does anyone know of any options to unlock the device through google account?
(Of course, the device is a Galaxy S7)
Click to expand...
Click to collapse
In order to change a device password, he would have had to already know the previous one as it asks for it before allowing you to change it
Go to https://www.google.com/android/devicemanager.
Enter your Google email and password. Click Sign in.
Click Lock.
Enter a new screen lock password and click Lock. You'll now be able to unlock your phone with your new password.
Or
Factory reset the device from recovery and log in with your Google account when it says it has had an unauthorised factory reset

Samsung E7 - Help

Hey,
I got a black screen that wont respond on my Samsung E7, i cant fix it so i wanted to transfer my files to another device but but i dont remeber my google account username.
I am able to connect my phone to the computer and transfer files.
The phone isnt rooted and usb debugging disabled.
Anyone know how i can find the username ?
thanks,
madety said:
Hey,
I got a black screen that wont respond on my Samsung E7, i cant fix it so i wanted to transfer my files to another device but but i dont remeber my google account username.
I am able to connect my phone to the computer and transfer files.
The phone isnt rooted and usb debugging disabled.
Anyone know how i can find the username ?
thanks,
Click to expand...
Click to collapse
Nope, contact Google support and start an account recovery process.
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