Recently my phone started to only "slow charge" no matter which method I use.
It charges so slowly when using anything other than my computer that it drains the battery.
I also get the notification "Battery is charging slowly due to low electric current of TA/USB connection."
I've tried multiple cord and wall plug in combos, factory reset, using a different battery, and resetting the battery stats with no solution.
The deck in my car used to recognize it as a mass storage device but now says no device found, it still says it is charging however.
This issue came out of no where and it is driving me crazy, does anyone have any other steps I can try to solve this?
Any help would be much appreciated!
Recently my phone started to only "slow charge" no matter which method I use.
It charges so slowly when using anything other than my computer that it drains the battery.
I also get the notification "Battery is charging slowly due to low electric current of TA/USB connection."
I've tried multiple cord and wall plug in combos, factory reset, using a different battery, and resetting the battery stats with no solution.
The deck in my car used to recognize it as a mass storage device but now says no device found, it still says it is charging however.
Has anyone else ever encountered this issue?
This issue came out of no where and it is driving me crazy, does anyone have any other steps I can try to solve this?
Any help would be much appreciated!
Hi,
I've had the following symptoms:
a) Battery draining abnormally fast (usually lasts < 3-4 hours with no activity).
b) Phone is not detected by computer, computer is not detected by phone. Tried both Mac and PC with multiple USB cables. No media prompt, can't reboot/reflash.
c) Phone no longer displays "Charging via AC" but rather "Charging via USB", even when using multiple different USB chargers that should fast-charge. Qi wireless charging works.
d) Otherwise, phone is working fine.
A few weeks ago, I got a new battery, this solved the issue of the phone turning off or restarts with no explanation, often when about 80% charged. Upon bootup again a few minutes later, battery life is around 20% or less. Phone is not abnormally hot when this happens, so that energy is not being discharged. However, other symptoms above remain.
I assumed it was an issue with the USB port on the phone, since data pins are required for both fast charging and a computer connection.
I tried replacing the USB Flex cable with a new one, but I had the same symptoms after the replacement. I also tried a reset of the device, wiping user data, but the same issues remain.
a) Does this sound like an issue with the main board of the Nexus?
b) Any other troubleshooting steps I can try?
c) I previously unlocked the bootloader. Without a USB data connection, it's impossible to root/flash updates, right?
Lyrrad0 said:
Hi,
I've had the following symptoms:
a) Battery draining abnormally fast (usually lasts < 3-4 hours with no activity).
b) Phone is not detected by computer, computer is not detected by phone. Tried both Mac and PC with multiple USB cables. No media prompt, can't reboot/reflash.
c) Phone no longer displays "Charging via AC" but rather "Charging via USB", even when using multiple different USB chargers that should fast-charge. Qi wireless charging works.
d) Otherwise, phone is working fine.
A few weeks ago, I got a new battery, this solved the issue of the phone turning off or restarts with no explanation, often when about 80% charged. Upon bootup again a few minutes later, battery life is around 20% or less. Phone is not abnormally hot when this happens, so that energy is not being discharged. However, other symptoms above remain.
I assumed it was an issue with the USB port on the phone, since data pins are required for both fast charging and a computer connection.
I tried replacing the USB Flex cable with a new one, but I had the same symptoms after the replacement. I also tried a reset of the device, wiping user data, but the same issues remain.
a) Does this sound like an issue with the main board of the Nexus?
b) Any other troubleshooting steps I can try?
c) I previously unlocked the bootloader. Without a USB data connection, it's impossible to root/flash updates, right?
Click to expand...
Click to collapse
[Battery Life Help] Troubleshoot battery issues here!
ADB, Fastboot and Drivers - 15 seconds ADB Installer
What are you using to charge? Wall adapter or your PC's USB port?
Lethargy said:
[Battery Life Help] Troubleshoot battery issues here!
ADB, Fastboot and Drivers - 15 seconds ADB Installer
What are you using to charge? Wall adapter or your PC's USB port?
Click to expand...
Click to collapse
When I'm not using QI, I usually use a wall adapter.
I've used several different new micro-USB cables, with several different wall adapters that support fast AC charging with Android phones. This worked in the past, but within the past two months, it stopped working properly.
I usually only connect to the PC to load updates manually. I last did so for a Lollipop update a few months ago (5.0.1). Everything is stock, except that the bootloader is unlocked.
I'm specifically using external batteries and chargers that are designed to charge faster. All of them state "USB" instead of "AC" now on the battery settings, and the charging is very slow.
What he said ^^^^
And read posts 1 to 3 carefully in the battery help thread. If you still need help, read post 4 well. ?
Darth said:
What he said ^^^^
And read posts 1 to 3 carefully in the battery help thread. If you still need help, read post 4 well.
Click to expand...
Click to collapse
Thanks for the reply.
While I did state that the battery is draining quickly, this might be due to apps installed or system configuration, and it isn't my main problem.
My main issue is that the AC charging doesn't work and the phone not being detected by any PC or MAC. This would appear to point to a hardware issue, since I can't even connect to the phone when in the bootloader/recovery. The posts in the battery thread seem to point towards looking at software reasons for battery drain, and not towards causes of slow USB (non AC) charging, and data over USB not working.
Yes, the battery thread usually covers drain issues. But if your phone dies in 4 hours with little use, something is seriously wrong. Could be hardware and all related....Likely is.
If you can't charge with an ac charger and cable, or have your computer recognize it, it's likely a bad port on the phone, or simply the cable. (Yes, I see you covered the cable... But just saying the options)
Your computer doesn't see it at all? It's not in device manager as an unknown device? Or it is?
Still like to see screen shots from gsam about the battery drain. And the stock battery graph.
Hi I have the folowing problem
Whit oem Cable i connect to wall charger it charges whit AC and i connect to external battery and it is charging whit USB. on other phones testet including Nexus 4 is charging whit AC on the external battery both 1A and 2A ports.
What could be her te problem?
Is the carging unit of the phone defectiv?
Hello friends
Nearly 1 month before, my phone started showing "Charging" when I connected the charger to my phone, instead of "Fast Charging". There was issue of connectivity with my laptop also. My phone was sometimes detected on my laptop, and sometimes not. I tried with another 18W charger, as well as with another 3Ampere Data Cable. But it always showed "Charging" only.
I went to Asus service center, where they also couldn't find what the problem was, and told me to deposit my phone with them. I instead of giving them my phone, went home and did a Factory Reset.
Afterwards the problem was gone, and it always showed "Fast Charging" when I connected my phone with charger.
Now since yesterday, again this issue is there. But this time it's little bit different. After connecting charger, phone shows "Charging" for about 1 minute, then starts showing "Fast Charging", but there is only 1 Plus in the battery icon in the status bar. And this thing does not happen every time. Sometimes, it shows "Charging" only, and not fast charging at all.
I have tried cleaning the Type-C port of phone as well as Data Cable, tried changing the cable used for charging the phone, tried changing the charger, but still no luck. I again did a factory reset, but this time it didn't solve my problem.
When I searched Fast Charging Problem Asus on google.com, it showed that there was similar problem in Asus Zenfone 5Z.
Has anyone facing this problem? Or if anyone knows how to solve this?
I don't want to get my 2 months old phone opened by service center at all.
See the battery icon in this screenshot..
It seems like a hardware problem. No such reports on Zentalk.
shiplum said:
See the battery icon in this screenshot..
Click to expand...
Click to collapse
I noticed in your screenshot you have VoLTE.
That is not supposed to be possible according to Asus?
shiplum said:
See the battery icon in this screenshot..
Click to expand...
Click to collapse
There's a "+" in the icon, so it's fast charging, just not as fast as "++". When fast charging isn't working, there is no "+" in the battery icon**.
In my case, I can only get the two "++" with the Asus original charger as all other chargers I have don't charge fast enough.
If you're having problems, you should do what they told you at the service centre.
(** It takes a few seconds for Quick Charge to enable, so you won't see the icon right away)
Yes, I am getting single plus icon in battery after about 30 seconds of connecting the charger. Previously it used to be double plus. Now since last 3-4 days, it is single plus, and charging is also quite slow. And yes it shows Fast Charging, but with single plus. When the problem started, there was just Charging, no Fast Charging. Now Fast Charging is there, but with reduced speed than before, and with single plus.
This is Indian version of Asus 6Z. Here it comes with Volte option.
shiplum said:
Hello friends
Nearly 1 month before, my phone started showing "Charging" when I connected the charger to my phone, instead of "Fast Charging". There was issue of connectivity with my laptop also. My phone was sometimes detected on my laptop, and sometimes not. I tried with another 18W charger, as well as with another 3Ampere Data Cable. But it always showed "Charging" only.
I went to Asus service center, where they also couldn't find what the problem was, and told me to deposit my phone with them. I instead of giving them my phone, went home and did a Factory Reset.
Afterwards the problem was gone, and it always showed "Fast Charging" when I connected my phone with charger.
Now since yesterday, again this issue is there. But this time it's little bit different. After connecting charger, phone shows "Charging" for about 1 minute, then starts showing "Fast Charging", but there is only 1 Plus in the battery icon in the status bar. And this thing does not happen every time. Sometimes, it shows "Charging" only, and not fast charging at all.
I have tried cleaning the Type-C port of phone as well as Data Cable, tried changing the cable used for charging the phone, tried changing the charger, but still no luck. I again did a factory reset, but this time it didn't solve my problem.
When I searched Fast Charging Problem Asus on google.com, it showed that there was similar problem in Asus Zenfone 5Z.
Has anyone facing this problem? Or if anyone knows how to solve this?
I don't want to get my 2 months old phone opened by service center at all.
Click to expand...
Click to collapse
Not really helpful but I'm having the EXACT same problem. Only in my case it stopped working completely, even after a factory reset.
This started on Android 9 and after the update to Android 10 it was fixed! Until I rebooted my phone and now the same problem occurs. Everything you tried, I tried too and nothing seems to work.
I hope you'll have better luck than me solving this issue, because for there only seems to be one option left and that's to send it to Asus repair centre.
I'm pretty bummed out especially because I have the 30 edition. It was naive of me to think they'd actually put extra care in this version of the ZenFone. I'm utterly disappointed and not looking forward to having this phone opened.
If you're using a 3rd party cable, try using one that came with your phone.
Before upgrading to Android 10, I was using a 3rd party cable and was getting fast charge. After the Android 10 update, however, fast charge stopped working. Once I swapped back to the cable that came with the phone, fast charge started working again.
So if you'reusing a 3rd party cable, trying using the one that came with your phone and see if fast charge starts working again.
I have tried various combinations like:
1. Default wire and default 18W charger
2. Default wire and other 18W charger
3. 3A Wire (1metre) and default 18W charger
4. 3A Wire and other 18W charger.
Tried everything, but sometimes just CHARGING, sometimes FAST CHARGING with Single Plus, and sometimes FAST CHARGING with Double plus.
From the above, it is clear that it is not at all hardware problem, because otherwise the phone wouldn't charge at all, or wouldn't show Fast Charging with some wire, and just Charging with another.
Everything depends on the current battery charge percentage.. @ 30% my phone charged at the speed of 3020MA unti 60% then dropped to 2500, then at 80% it was about 1100 MA and once around 90% i saw 650MA.. all readings using Ampere app on playstore..
Even I am facing the same problem with 6z I have the original charger but now it doesn't shows fast charge. And sometimes it takes more than 6 hours to charge the device from 15-20% to 100%. There no + or ++ sign on battery icon. Started happening after the latest update.
I have same Fast Charging issue with Asus 6z mobile. Is there any solution for this problem.
Not because of connector...
Guys, i had the same problem, won't connect to computer and won't fast charge, just one plus slow charge, i also thought it was just because there was dust in my charger or in my phone usb port, i cleaned as i could and tried, same experience, it worsened as time passed, as time passed i couldn't charge my phone anymore, charging cable connector was a little wiggly inside my charging port, so i had to adjust my cable somehow to just get charging, i also couldn't get an exact reason for the problem, so i went on with the burden, one day my phone just shut down when it was on 10 percentage battery, i was very afraid to take it to service center as my brother had bad experiences from various authorised and local service center, but one day my phone fell from hand and just won't turn on, it vibrates and it shows the off mode charging symbol for one second and goes, just nothing else, so i was confused with what was the problem whether it was with the sub board(charging port), battery or mother board. Anyways i had to take it to a service center, so atlast i took it service center and they had to send it to somewhere else to diagnose it, after two weeks i got it, they told me that my battery was short circuit(i don't know what that is) and is in bad condition, and the reason i couldn't charge was because of charging board or sub board problem, not because of wiggly port as i thought and battery was 1200 priced and sub board 350 something like that and 400 service charge, total was around 2000, and till now no problem, and they did a clean job as it seems it was never opened and the main thing, they gave me the replaced parts too and that was a surprise as i was very suspicious with these repair centre, i don't know about all asus service centers but the service in Kottayam service center in kerala was good from my experience.