Hello everyone! So a few days ago I disabled the YouTube app because it was extremely slow. I also cleared the data and cache and uninstalled all of the previous updates. And when I enabled it back on and tried to update the app over the Play Store it gave me this weird error telling me that it cannot install the update. So I went to the troubleshooting site and tried evrything that was suggested but none of it worked. I cannot seem to find a solution to this problem so any help would be appreciated. My phone is not rooted. I'm relatively new to this forum so please excuse me if this thread already exists. Cheers!
Same problem here :/
Related
Hi,
I'm running latest OTA on my non-rooted Nexus S i9023.
In my country (due to copyright reason I think), I had to download youtube app (2.3.4) from the internet to get it on my phone and had until today no problem with it.
Today, I got forcecloses when pressing the username under a video to get access to the channel page with all the video from the related user (EDIT : a few channels work though).
So I disconected the youtube account I was using and had the same issue.
I have also deleted app datas, cache and SD and still the issue remain.
I went back to factory settings (supprisingly I had now acces to factory google app without having to install it manually) with having the same issue (even though I had no google account associated with the phone).
I have searched xda for the same issue but found nothing closely related or topics with no responses.
So I would like to ask people with the same or similar config (youtube 2.3.4, 2.3.6 OTA for the i9023, Nexus S unrooted) as mine if they have the same issue. If rooted and other Nexus S versions have the issue please let me know...
EDIT : I've done a factory/data/cache reset from stock recovery and let you know if it works, maybe I'll re-flash stock 2.3.6 OTA. ---> I've done both, problem NOT solved.
Thanks a lot for your help.
EDIT : I've just tried the same operation on my old rooted XPERIA X8 running GingerDX with other simcard and google account and had the same issue... I guess it's somehow youtube related...
EDIT 2 : PROBLEM SOLVED THIS MORNING
How did you fix it ? because im still having the problem
Yesterday YouTube started force closing on me out of nowhere. I cleared the data, cache and I've tried to uninstall it and reinstall it but it still does it when trying to load a video. Odd thing though is that some videos work and some don't... Not sure what's going on here.
Sent from my Nexus S 4G using XDA App
Hello everyone!
I recently got my first Android phone so im fairly new to all this.
(my phone: lg g2 d802 16gb model, rooted, stock 4.4.2)
I rooted it and froze some harmless apps(was very cautious not to freeze important ones) and everything worked fine. i downloaded some apps after i edited things(=playstore worked) the last thing i remember is change the clock widget on my lock screen(a stock widget) but i dont think this has anything to do with it eighter..
At one point i tried to download an app but the play store couldnt connect(even though i had an internet connection, rest worked just fine)
i read through the internet and tried multiple things:
-clear cache and data of the play store app
-removed updates
-deleted and reinstalled it
-removed my google account(after this the app started crashing instantly probably because i froze sth thats needed to register a new google account or whatever, i dont know)
-made a factory reset: i really hoped this would fix it but it didnt. the app still crashes. after the factory reset i still found the supersu app on the phone(is the phone still rooted even though i did a factory reset?)
-removed my root access and did a factory reset again. additionally i logged in with a new google account so they google wouldnt use the data from my original google account(maybe there was sth that was causing it) didnt work.
Anyone has an idea what to do next? could flashing the stock rom help? whats the next step?
Thanks in advance!
Hi,
First try clearing Data on play store, Play services and Google services framework. Then reboot.
Failing that, you would need to ask for help in your device section here...
> LG G2 > G2 Q&A, Help & Troubleshooting
Good luck!
hey, thanks for the fast reply.
i tried it but it didnt work unfortunately. Thanks for the advice, i posted a thread in the device-specific section!
I'm sorry if this is long (or even repeated thread) but I should explain everything so that you guys can know the situation better.
I've tried clearing cache, clearing data and force stopping the play store app. Restarted my tab but the issue continues. I've tried almost all known troubleshooting methods to fix this issue, but no luck so far. I also tried clearing cache and data wipe on Google framework services but that did not help either. Please note m using Play store v4.6.17 if I remember it correct. This didn't work so updated it to the latest version 5.1.11 from Aptoide. This helped a bit. I was able to download one or two apps from it then the same problem continued. I've checked the background data is not restricted, I also did a full factory reset but no luck there either. Note: This same version of play store is installed in my android phone with Jelly bean 4.2 and the play store there works just fine.
Previously, the play store was working just fine but I upgraded my tab to Lollipop through OTA update, which I didn't like at all. So had to downgrade back to Kitkat 4.4.4 using the official stock image from Google developers site with the help of SDK tools. Since then m facing this problem. Any help to solve this issue is much appreciated.
UPDATE: I kept searching the net for a solution and finally got one. I just had to clear the Download manager's cache and data. And for some reason its working again and I'm able to download apps but some for apps m unable to update. For eg. Google play books. Otherwise working fine so far.
I'm not sure if this is a Oneplus One problem or just an android problem in general but I'm having absolutely no luck anywhere and I've tried everything short of a reset so I hope this is ok to post here.
I recently updated to CM12S. I was trying someone's advice of wiping Google Play Services data and re-updating in order to fix a battery bug, but after I reset the data, I get error code -501 in the Play Store when I try to update the app. I've already tried restarting phone, and wiping cache from a bunch of services. I've reinstalled the Play Store, and rebooted multiple times as well.
I tried to install via apk, but it fails and says "App not installed".
Does anyone know what else I could try? Thanks
Hi
There is only one thread helpful for "error 501" and it's for HTC M7 ....You can try the method he used ...
http://forum.xda-developers.com/htc-one/help/play-store-installation-error-501-t3015878
Else you can try posting this issue in One Plus One Q/A forums (after signing up on xda)
http://forum.xda-developers.com/oneplus-one/help
Good day !
No response
Thread closed !
My problem is that this is happening on a very old HTC Sensation, running Android 4.0.3 and that all the help I find online refers to more modern versions.
In Apps / Google Play Store, I forced stop, cleared data and cache, rebooted but it didn't cure the problem
I also performed a factory reset without success.
Someone in the Google Play Help Forum advised me to call the Play support team which I did. They sent me an email, I followed the procedure but it didn't fix anything so they told me to contact HTC if the bug still persisted, which I did a while ago but no reply, so far.
cham0is said:
My problem is that this is happening on a very old HTC Sensation, running Android 4.0.3 and that all the help I find online refers to more modern versions.
In Apps / Google Play Store, I forced stop, cleared data and cache, rebooted but it didn't cure the problem
I also performed a factory reset without success.
Someone in the Google Play Help Forum advised me to call the Play support team which I did. They sent me an email, I followed the procedure but it didn't fix anything so they told me to contact HTC if the bug still persisted, which I did a while ago but no reply, so far.
Click to expand...
Click to collapse
I have solved this problem and I am posting the solution here in case someone else would have the same problem.
I downloaded, installed and ran Lucky Patcher apk file V6.4, for Android 4.0.3,4.0.4 from here https://goo.gl/UqPEDS and it did the trick.