[Completed] Play store crash/connection error - XDA Assist

Hello everyone!
I recently got my first Android phone so im fairly new to all this.
(my phone: lg g2 d802 16gb model, rooted, stock 4.4.2)
I rooted it and froze some harmless apps(was very cautious not to freeze important ones) and everything worked fine. i downloaded some apps after i edited things(=playstore worked) the last thing i remember is change the clock widget on my lock screen(a stock widget) but i dont think this has anything to do with it eighter..
At one point i tried to download an app but the play store couldnt connect(even though i had an internet connection, rest worked just fine)
i read through the internet and tried multiple things:
-clear cache and data of the play store app
-removed updates
-deleted and reinstalled it
-removed my google account(after this the app started crashing instantly probably because i froze sth thats needed to register a new google account or whatever, i dont know)
-made a factory reset: i really hoped this would fix it but it didnt. the app still crashes. after the factory reset i still found the supersu app on the phone(is the phone still rooted even though i did a factory reset?)
-removed my root access and did a factory reset again. additionally i logged in with a new google account so they google wouldnt use the data from my original google account(maybe there was sth that was causing it) didnt work.
Anyone has an idea what to do next? could flashing the stock rom help? whats the next step?
Thanks in advance!

Hi,
First try clearing Data on play store, Play services and Google services framework. Then reboot.
Failing that, you would need to ask for help in your device section here...
> LG G2 > G2 Q&A, Help & Troubleshooting
Good luck!

hey, thanks for the fast reply.
i tried it but it didnt work unfortunately. Thanks for the advice, i posted a thread in the device-specific section!

Related

Google play store Error 960

Recently I'm having issues with google play...I can download apps but when they install they stop and I get Unknown Error 960...has anyone ever gotten and resolved this issue? thanks
Fyi, some things I've tried without success... Rebooting, Clearing cache on google play and download manager, and even removing and re-adding my google account
Device: Unrooted Razr Maxx HD
|[JTC MaxxHD]|
JTC303 said:
Recently I'm having issues with google play...I can download apps but when they install they stop and I get Unknown Error 960...has anyone ever gotten and resolved this issue? thanks
Fyi, some things I've tried without success... Rebooting, Clearing cache on google play and download manager, and even removing and re-adding my google account
Device: Unrooted Razr Maxx HD
|[JTC MaxxHD]|
Click to expand...
Click to collapse
Did no one ever find a solution to this? I got my brand new HTC One M9 today and I'm having the same problem! It's driving me insane!
hi there kibs here
i had the same problem
all i did was reinstall the whole os
Maybe try safemode? Long click on power off on the power menu
Have a nice day, sent from my HTC One M8
1. Go to settings then app
2. Delete the update of play store
3.if worked then fine & if not then follow
4. Power off device & remove battery
Press and hold power button for 5 sec put battery again and start ( not for non removable phones)
If work then fine if not then follow
5 open setting again then app
Then force stop first then delete caches
Reboot device it still not working delete data
6. If still not working hard reset it
Note - root user might not need to reset
Thanks
???? Nitin Maan
don't forget to hit thanks ☺???
I had these error a couple of months ago, it appeared without any apparent cause. I managed to fix it uninstalling all the Play Store updates (rolling back to the stock version) and wiping app cache & data. After this, rebooted and updated the Play Store again and the error never came back.
Hope it helps
Just to let you guys know that I returned the phone to GiffGaff and it was accepted for replacement (they had to, since it was still under the first 14 days). I already have the new phone and no problems so far.

[Q] [HELP] 403 Google play error, help!

Hello awesome people at xda forums!
I had my N5 for about 2 weeks now, for the first week i've used stock, but i had to try som new roms/kernels so i installed cataclysm rom with franco kernel. I had no problems everything worked great, and google play worked. On my old phone i had xposed framework, and a few modules. I've downloaded it on my N5 and got "keepchat, bootmanger, greenify and gravitybox. Everything still worked great, i used some of the features with gravitybox and enabled some feature where i had to reboot my phone. Something i about statusbar, not really sure though. I've hot rebooted, and my phone kept crashing "system ui crashed" and i tried normal reboot, still crashing. I've factory reset with twrp and used a stock 4.4.2 backup i had, and i was about to download busybox then i got some errors. I think i got a 920 error at first, I've searched the whole web and found a solution. (Or i thought i did) Then it gave me a 403 error, I've spent my whole day trying to find a solution, but could not find any. Heres what I've tried:
Reboot phone. *same issue*
Wipe cache and data from google play, then reboot. *same issue*
Sign out of google account, then wipe cache and data from google play and google services framework, then reboot and sign in. *same issue*
Make a new google account and use it to download apps. *same issue*
Wipe dalvik cache and cache from twrp. *same issue*
Install a update for google play *same issue*
Check for proxy, had none.
I think my APN is fine, not sure though.
I've mixed some of the options above, but still with the same stupid error "403"
My question is, is my N5 bricked? If not, is there a solution to this problem?
Best regards,
Kristoffer
If your phone turns on in any capacity, it's not bricked. That term is only supposed to be used when your phone is rendered completely useless and turned into a paperweight or wait for it.... a brick.
If I were in your shoes I would just flash the factory image from Google and start over again. That'll get you back on your feet.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Disregard my previous post. I just read an article that says apparently everyone is having play store issues today and getting the 403 error.
Sent from my Moto X
_MetalHead_ said:
Disregard my previous post. I just read an article that says apparently everyone is having play store issues today and getting the 403 error.
Sent from my Moto X
Click to expand...
Click to collapse
Thank you verry much! You sir, just saved my day
Article in question: http://www.androidpolice.com/2014/0...-with-error-403-for-some-best-to-wait-it-out/

[Completed] [Q] Reset created more problems

Hi All,
I have a Chinese tablet. Sometimes it is marketed as XVision and sometimes as a KTC. Who knows, maybe something else as well. It is running JellyBean 4.2.2
Here are the specs:
Model 800P31C
Rockchip 3188
Kernel 3.0.56+
Build RK31SDK-eng 4.2.2 JDQ39lipf.20140307test-keys SDA14030399
Tablet was rooted with Vroot. After awhile it started to slow down, etc. I decided to do a reset. Well, what happened is that stock apps like camera are not installed and nowhere to be found. Only calendar, calculator, gmail, maps explorer, apkinstaller, music, rkmultiplayer, are installed. Google Play Services is listed in all apps but is not the lock screen or the app screen. I have forced stopped it, cleared the data, cleared the cache, and done the same with Google Frameword Services. I have tried resetting twice.
Can someone point me in a direction? Would it better to flash a new rom and update to Kit Kat?
Thanks for any help.
Debo
Looks like the Reset wiped some of those apps that were supposed to be System apps but aren't. You might want to install other equivalent ones from Play store if that's an option.
If stock firmware is available current or newer, then best to flash that. If not then please post in Android Q&A, Help & Troubleshooting
so that the right experts for your device may be of help.

[Q] Nexus 7 2013 (Wi-Fi only) Google play store not working

I'm sorry if this is long (or even repeated thread) but I should explain everything so that you guys can know the situation better.
I've tried clearing cache, clearing data and force stopping the play store app. Restarted my tab but the issue continues. I've tried almost all known troubleshooting methods to fix this issue, but no luck so far. I also tried clearing cache and data wipe on Google framework services but that did not help either. Please note m using Play store v4.6.17 if I remember it correct. This didn't work so updated it to the latest version 5.1.11 from Aptoide. This helped a bit. I was able to download one or two apps from it then the same problem continued. I've checked the background data is not restricted, I also did a full factory reset but no luck there either. Note: This same version of play store is installed in my android phone with Jelly bean 4.2 and the play store there works just fine.
Previously, the play store was working just fine but I upgraded my tab to Lollipop through OTA update, which I didn't like at all. So had to downgrade back to Kitkat 4.4.4 using the official stock image from Google developers site with the help of SDK tools. Since then m facing this problem. Any help to solve this issue is much appreciated.
UPDATE: I kept searching the net for a solution and finally got one. I just had to clear the Download manager's cache and data. And for some reason its working again and I'm able to download apps but some for apps m unable to update. For eg. Google play books. Otherwise working fine so far.

[HELP] Cannot get past initial setup

Hi people, I have a Huawei P8 (GRA-L09) but I do not know which build version (I assume it is V100R001C900B118 since I am from South Africa), unlocked bootloader (via huawei) and rooted (normal supersu) with TWRP recovery.
I recently started getting problems with my google play: Something about unable to authenticate. I tried clearing data for google apps, restarting phone, changing password online to force play store to ask, nothing worked.
Eventually after uninstalling updates (to play store) I got new error: Unable to reach server [RH-01] which i also couldn't fix.
I did a factory reset after backing up my apps, because it was the most suggested answer to solve google play problems.
Now I am at the InitialSetup of android, I select my locale, agree to huawei privacy policy and when I press next, it hangs. for hours.
I tried doing a wipe from TWRP (data, cache and dalvik) to no avail.
My phone is unusable now... Any help will be greatly appreciated
PS: nothing I had done with root was recently, i.e. my phone was working perfectly until google play store problem
Also, due to my internet being potato, I would prefer a stock rom download as a last resort
I cant remember if bumping is allowed or not, but this is urgent...

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