Rogers LG Nexus 5 Sudden Death Doesn't Turn On/ Charge - Nexus 5 Q&A, Help & Troubleshooting

Hello guys,
Here is the problem in a nutshell. Rogers Nexus 5, unmodified. Stock ROM. Working 100% normal until yesterday. No kind of water or physical damage at all. Just died. Does not power on. Nothing shows on display. Does not charge. Totally unresponsive.
The only response I get is that when plugged into the wall charge and power button is held long, it vibrates every 7 seconds. If unplugged, no vibration whatsoever. Also when plugged into the PC, it is detected by Windows but only as portable media player which is completely empty when double clicked.
Do I simply need a new battery? I am baffled. Please help!

When you connect the phone to a wall charger, does the led blink red or us there nothing?

Absolutely nothing happens. No LED light, no Google logo on display, nothing.

It may be a dead or defective battery. Only way to really trouble shoot would be to replace the battery to see if that solves the problem.
Taking the phone apart is quite easy.

I replaced the battery but still nothing. It only vibrates when power button is pressed long.
No other response, LED or display whatsoever.
The phone was never modified or damaged in anyway. Please help!

To help diagnose the problem, having another Nexus 5 would help a great deal. If you swap your motherboard into a working phone and things work as normal after the swap, you know it is not the motherboard that is bad.

Related

Moto G turning off itself

It's a long history.
One day, my Moto G stop charging. He charge until 1%, then turn itself on, and when it was on, it wasn't charging. I thought that was a OS/software problem, but nothing was sloving. I send to warranty and there they send me back saying that a piece was oxidated and was my fault, so they can't help me. When the cellphone arrive back, it was charging normaly. I really doesn't understand. But my PC wasn't showing the smartphone when plugged in the USB port. I started to use AirDroid.
I have a little struggle to update to Android 4.4.2 but I did it. The smartphone was really weird, but I let it go. Now I have the most annoying problem. It keep turning off by itself. I don't know if is software/OS, hardware, some app, something I'm doing wrong, but it's driving me crazy.
Please guys, help =[
P.S.: Sorry my bad english.
I had same issue where it turned off on its own and wouldn't charge. I plug cable to wall charger and held power button for 1 minute nothing happened so I kept pressing power button repeatedly until it vibrated and started charging.
Sent from my XT1034 using xda app-developers app
So, it's charging normally now, but it keeps turning off itself. Another annoying problems is that it turn itself on when I connect it in the USB port on my PC, but not when I plug on wall charger.
Sorry for the double post, but I'm don't know what to do anymore! Please, someone help me! Any ideas!
Try this
Plug it in
Hold power button for 2-3 mins
Leave it charging for an hour then unplug
Hold power button for 30 seconds it should vibrate and boot
Sent from my XT1034 using xda app-developers app
I guess you missing the point: I CAN charge and I CAN turn it on. The problem is that the cellphone keeps turning itself off at random. Random time, in random activites.
imagenerator said:
I guess you missing the point: I CAN charge and I CAN turn it on. The problem is that the cellphone keeps turning itself off at random. Random time, in random activites.
Click to expand...
Click to collapse
Hi are you able to connect the phone to a PC? If so I would transfer important data and then do a factory reset to see if that solves your issue sounds more like a software problem to me.
Already did a Factory Reset (the one in Configuration, the one the Fastboot just normally boot the device) and the problem persist.
So no one can help me? =[
imagenerator said:
So no one can help me? =[
Click to expand...
Click to collapse
does the phone fades purple then goes crazy then shuts down for a while then turns back on?
It did it when I did something different, trying to turning on or recovery, I don't really remember. I remember that I freaked out, because the screen was black, without changing, than I did a reset (Power + Volume Up) and then it reseted.
You already try charging with wall charger? Maybe your PC don't have enough power to recharge this phone
I was able to charge the phone, Anyway, the device stopped to turning off alone. By itself. I didn't do anything different.
I'm so confused.
Something is shorting out inside, probably due to the said oxidation, which will most likely result in such behavior.
If you know how to do it, just open the phone, take the pcb out and clean it well with a dry contract cleaner and a hard toothbrush to remove any oxidation and possible residue.
Later I was thinking that could be it. So if anything goes wrong, I'll do it or ask to someone with a little more experience to do for me.
Thanks.
imagenerator said:
Later I was thinking that could be it. So if anything goes wrong, I'll do it or ask to someone with a little more experience to do for me.
Thanks.
Click to expand...
Click to collapse
Some Moto G's do turn themselves ON when you plug in a charger, I have 2 and both do it - you connect the phone when it is turned OFF and then it turns itself on! Sometimes if I plug in the charger and turn OFF the phone quickly it stays off.
It's a bug / feature / quirk but it's unfortunately normal so you can discount that as being a problem related to your other problem.
imagenerator said:
I guess you missing the point: I CAN charge and I CAN turn it on. The problem is that the cellphone keeps turning itself off at random. Random time, in random activites.
Click to expand...
Click to collapse
I'm having this exact problem too. The phone is less than a month old. Twice this week its happened. Phone was close to fully charged on going to bed, I still checked some emails while it was plugged in.. the charging symbol was also on, so I know it was charging ok when I put it down... then in the morning, wake up, phone is off, but the battery display is showing 100% (The big one shown on screen when it is turned off)
Potentially if I was only using my phone as an alarm, I'd have not woken up. I always use a backup, but now this Moto G worries me!
Seems a few people are having this issue!

Moto G totally dead

Well, title says it all. My girlfriend's Moto G just went totally dead one day. I took it apart and measured that the battery voltage was very low. I also tried to charge the phone but all that it did is blinking white LED if Power button is pressed.
So, i went to eBay and purchased a new battery which arrived today. Popped it into Moto G aaand.. still no life. Even the white LED did flash no more Tried almost every single trick that I have found, still no luck, however few hours of charging with my G3 charger bring the white LED back to life. Now if I press Power button for a few seconds, white LED flashes quickly 2 times and then it goes away and nothing on screen. If I just let it charge without touching anything, I can see white LED flashing sometimes. Gonna leave it charging overnight and see if that brings it back to life. Any tricks what else I can do with this phone or should I just toss it away?
mtoivanen said:
Well, title says it all. My girlfriend's Moto G just went totally dead one day. I took it apart and measured that the battery voltage was very low. I also tried to charge the phone but all that it did is blinking white LED if Power button is pressed.
So, i went to eBay and purchased a new battery which arrived today. Popped it into Moto G aaand.. still no life. Even the white LED did flash no more Tried almost every single trick that I have found, still no luck, however few hours of charging with my G3 charger bring the white LED back to life. Now if I press Power button for a few seconds, white LED flashes quickly 2 times and then it goes away and nothing on screen. If I just let it charge without touching anything, I can see white LED flashing sometimes. Gonna leave it charging overnight and see if that brings it back to life. Any tricks what else I can do with this phone or should I just toss it away?
Click to expand...
Click to collapse
Can you enter fastboot mode, if you can that might indicate a sign of life.
Can't enter fastboot either Tried to press Vol - and Power, white LED flashed only one time but still no luck :/ Maybe the mobo is bad?
What you have done to it
Just standard use, but one night it just died. It did not wake with overnight charging. It is now sitting on my desk without charger, gonna try it in the evening when i go home. If it does not wake, i think it really is dead
Try looking up the led codes from Motorola's site or something. That might help if there are any. Seems to me that you have some hardware damage. But I might be wrong.
Try keeping it on charger for a few hours, then with charger connected, press power and keep it pressed for like 2 straight minutes. That should at least wake the device. If it doesn't work, I'm afraid it is busted :/
calinorg said:
Try keeping it on charger for a few hours, then with charger connected, press power and keep it pressed for like 2 straight minutes. That should at least wake the device. If it doesn't work, I'm afraid it is busted :/
Click to expand...
Click to collapse
Tried that too, even pressed Power button over 2 minutes but all it does is white LED flashing randomly. Without charger it does absolutely nothing. I think the motherboard is busted
Seems like hardware damage to me too, use it for parts or sell it I guess.
why don't you take it to service center
it will be your best bet if engineer have a look whats the issue. just a get a approx cost. they will let you know. :good:

Nexus 5 shutting down on its own and will not boot up

Hey everyone, I am facing a very unusual problem. My phone few days back turned off on its own in spite of having enough charge in the battery. When I pressed the power button to start the phone, it won't start!!! I plug in the charger but nothing happens. No charging symbol nothing.
I take the phone to service center. Representative over there tells me it's the charging IC problem and it needs to be replaced. I said OK and he replaced it. Phone turns on and it's charging and everything is fine.
I go home and I am using it and suddenly it reboots on its own. This happens multiple times at irregular intervals of time. After a few hours phone shuts down again and won't start. Again back to ground zero.
Anyone who can help? What do you think, is it hardware or software issue?.
Running Android 5.1 and not rooted.
Is the battery physically damaged?

Z3 Death discharge problem

Welcome, i've readed alot of topics on the internet about problems similar to this, but nothing fixed my problem. I've tried connecting to wall/pc charger, power button + volume down/up combinations, really all the thing.
Couple days ago after my phone fully discharged ( I rarely had situation like this, I usually charge when my phone have 10-15%, but this day I couldn't. ) I came back home and tried to charge my phone, red light was ON but it still didn't charge after alot of hours. I then tried to fix it, turning on phone etc. but screen was always black and phone didn't want to charge. At first when I tried to boot the Z3 red light was blinking, but after some time it stopped. I ordered new battery, replaced it carefully (though it's battery problem) - then when I connected the new battery for the first time I though I have fixed the problem, battery charging icon showed up for a moment on screen, I was very happy. Then I disconnected charger so I could assemble my phone. Now when I try to charge my phone problem is this same.. like with old battery - Just red light, not turning ON, not blinking. Powering up Key combinations with volume don't fix it. My PC Companion don't see phone. I disassembled my phone again, disconnected battery and connected it - It didn't showed any battery icon again, so why it did when I connected it for the first time? and why when my phone died for the first time red light was blinking, now it doesn't? I want to add that I never dropped my phone or used it in water - never, thats why I was almost sure maybe just battery died after it discharged.
Btw. Important thing is that USB port isn't broken, red light is always ON when I plug USB charger, but when I try to use my magnetic charger, phone never respond - no light. I also tried different cables, chargers etc. Could it really be something with the mainboard?
What could've happen? Why my phone went dead after fully discharged it ? Why battery replacement doesn't fix the problem? I don't get it, is mainboard damaged or something? Can I still try something? Maybe anyone can help me.
Please :/ I cannot afford a new phone right now, really want to try fix it, maybe somehow connecting USB cable straight without usb port can fix it? I heared people do something like this.

Sony Xperia Z3 (D6616) - Sudden Death

Was accessing dual recovery to wipe for a clean slate and it had a sudden death. The charging LED was no longer lit. Left the phone alone for about 2 weeks to let it drain but no response. Decided to order another battery for testing thinking it may have been bad, still no response. What I did notice is that if the battery is removed and the charger is connected, the LED blinks red constantly. However, if I were to attach the battery connector the LED will stop blinking after a few seconds. Is this an issue with the motherboard itself or can there something be done to bring it back to life?
*Update*
Let it charge for a couple of hours. Still not turning on but getting some response at least. The phone will now vibrate in sets of 3's if I hold down Power and Volume +. When trying to charge, the red LED will come on for 5 seconds then off every 5 seconds. When connected to the PC, it shows as unidentified USB, but the sound of it being disconnected is constantly going off. Not sure if anyone knows how I should proceed from here...
Hi
Cruxnik02 said:
Was accessing dual recovery to wipe for a clean slate and it had a sudden death. The charging LED was no longer lit. Left the phone alone for about 2 weeks to let it drain but no response. Decided to order another battery for testing thinking it may have been bad, still no response. What I did notice is that if the battery is removed and the charger is connected, the LED blinks red constantly. However, if I were to attach the battery connector the LED will stop blinking after a few seconds. Is this an issue with the motherboard itself or can there something be done to bring it back to life?
*Update*
Let it charge for a couple of hours. Still not turning on but getting some response at least. The phone will now vibrate in sets of 3's if I hold down Power and Volume +. When trying to charge, the red LED will come on for 5 seconds then off every 5 seconds. When connected to the PC, it shows as unidentified USB, but the sound of it being disconnected is constantly going off. Not sure if anyone knows how I should proceed from here...
Click to expand...
Click to collapse
Hi my phone is a D6603 and i was having a very and inusual problem like you Sudden death with some response vibrating in sets of 3's. My problem was resolve when i remove the sim then press the reset button 2 times in a row but slowly and the phone was starting again
I dont remember if it was or not conected try both ways
Back up your files and start working to keep it warm and dry, remember that it can be water damage. I downloaded minergate and began to mine in easy difficulty so that it would not become slow, but at the same time to keep it warm. It is only to dry if it was damaged by water, I do not recommend anyone to mine with a smartphone xD

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