This should help anyone with a Z3 or Z3 compact where their phone doesn't turn on or do ANYTHING.
In my experience I was using my 2 week old Z3, no problems, until one day I locked the screen using the power button and it wouldn't turn back on.
I tried everything, soft reset, hard reset, yellow button next to sim card tray, plugging it into my computer etc etc. Still nothing.
I knew the phone was working because it started to get quite hot towards the top of the phone.
Eventually came across a fix that worked for me and hopefully will for you, so don't think you've got a shiny new ornament just yet.
I don't know what is required and what isn't but this is what worked for me:
1. Hold the volume down button for 30 seconds
2. Keep it held and plug your phone into a power source (wall or computer) using the USB cable. No response?
3. Let go of the volume down button. Now press the volume down button and power button together for 5 seconds. Still no response?
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
5. Turn the device on using the power button as normal.
Alas!
I was ready to send mine off to Sony's awfully long repair service which last time took nearly 8 weeks (I could've personally driven to Japan/China and back from the UK)
Hope this works for someone!
I think the last step is all that's required. Holding the volume up button & power button for a few seconds (5? 10?) will cause it to vibrate 3 times and reset. It gets you out of pretty much anywhere; learned that from messing with my Z1C's bootloader.
Having the same problem
I'm having the same problem, my Z3 compact is nearly 4 weeks old.
during 5 in the morning, my battery is at 80%, then I lock the screen and went to sleep.
then I woke up around 4pm and my phone is dead as ****, doesn't respond to anything
I do. I've tried what you've said in this post and nothing happens.
I have few APPS in my phone and I never tried exposing my phone into water. can somebody please
help me
cheesecake2 said:
This should help anyone with a Z3 or Z3 compact where their phone doesn't turn on or do ANYTHING.
In my experience I was using my 2 week old Z3, no problems, until one day I locked the screen using the power button and it wouldn't turn back on.
I tried everything, soft reset, hard reset, yellow button next to sim card tray, plugging it into my computer etc etc. Still nothing.
I knew the phone was working because it started to get quite hot towards the top of the phone.
Eventually came across a fix that worked for me and hopefully will for you, so don't think you've got a shiny new ornament just yet.
I don't know what is required and what isn't but this is what worked for me:
1. Hold the volume down button for 30 seconds
2. Keep it held and plug your phone into a power source (wall or computer) using the USB cable. No response?
3. Let go of the volume down button. Now press the volume down button and power button together for 5 seconds. Still no response?
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
5. Turn the device on using the power button as normal.
Alas!
I was ready to send mine off to Sony's awfully long repair service which last time took nearly 8 weeks (I could've personally driven to Japan/China and back from the UK)
Hope this works for someone!
Click to expand...
Click to collapse
One pretty important feature you left out here, which is as close as you can get as a battery pull, open the microsd slot, and inside is a little yellow button, push this in will 9 times out of 10 power cycle your phone.
Same problem
engr.emersoncruz04 said:
I'm having the same problem, my Z3 compact is nearly 4 weeks old.
during 5 in the morning, my battery is at 80%, then I lock the screen and went to sleep.
then I woke up around 4pm and my phone is dead as ****, doesn't respond to anything
I do. I've tried what you've said in this post and nothing happens.
I have few APPS in my phone and I never tried exposing my phone into water. can somebody please
help me
Click to expand...
Click to collapse
I am having the same problem. I just bought the device through Amazon DE and i am thinking in returning it. Any way to solve this ?
I have noticed that in my case, at least, this is always happening when the battery percentage is getting close to 50% (half of the battery is consumed). I have KitKat 4.4.4 and i expect this problem to be solved with the new Android 5.0 Lollipop upgrade.
Sleep of death companion... other issues?
Hello all,
Xperia Z3 (Tmo D6616) since January. Super happy with the phone, especially being able to run long distance without worrying about sweat damage, listening to music in the shower, and other shenanigans otherwise impossible before. Anyways, yesterday morning i was showering, phone was alright. After shower dried the phone with a towel and put it on a shelf in the bathroom. Forgot about the phone for thirty minutes, came back and noticed that the camera had fog condensation inside the lens. Ohhhh! crap, so I open the ports and put the phone near a fan. Also, phone wont turn on... So my first thought is water damage. So I packed the phone in dry rice for a few hours. Take sim and SD card out. Next i decide to power cycle the phone with the yellow button on the sim port. Phone buzzes three times. But after that... nothing. Phone has been stored in rice since. When i plug it i get rapid red led blinking. I called Tmo and dude tells me that he has the same phone, and that it souds like deep sleep, not water damage, due to led and buzzing. Problem is i can't replicate buzzing and no combination of the above seems to work. At a loss. Any of you know what the red led blinking means while the usb charger plugged?
PS: condensation gone from phone, or so it seems.
Same problem
Hi all,
After 4 weeks my new Z3 would randomly shutdown and I would turn it back on, until of course it refused to switch back on.
I have attempted a hard reset using all 3 combinations of the power and volume buttons. The only response was 3 vibrations from holding all 3 buttons whilst plugged into a charger. The red light would flash intermittently whilst on charge, and constantly when either buttons are held down.
When plugged into a PC, the USB connection would repeatedly connect and disconnect.
Is there any hope? I need to recover photos from my mothers funeral.
UPDATE
uFito.cc said:
Hello all,
Xperia Z3 (Tmo D6616) since January. Super happy with the phone, especially being able to run long distance without worrying about sweat damage, listening to music in the shower, and other shenanigans otherwise impossible before. Anyways, yesterday morning i was showering, phone was alright. After shower dried the phone with a towel and put it on a shelf in the bathroom. Forgot about the phone for thirty minutes, came back and noticed that the camera had fog condensation inside the lens. Ohhhh! crap, so I open the ports and put the phone near a fan. Also, phone wont turn on... So my first thought is water damage. So I packed the phone in dry rice for a few hours. Take sim and SD card out. Next i decide to power cycle the phone with the yellow button on the sim port. Phone buzzes three times. But after that... nothing. Phone has been stored in rice since. When i plug it i get rapid red led blinking. I called Tmo and dude tells me that he has the same phone, and that it souds like deep sleep, not water damage, due to led and buzzing. Problem is i can't replicate buzzing and no combination of the above seems to work. At a loss. Any of you know what the red led blinking means while the usb charger plugged?
PS: condensation gone from phone, or so it seems.
Click to expand...
Click to collapse
FYI, currently in RMA process through Tmo... gonna get a refurb... not the happiest camper with Sony's approach, however, this begs the question: Given the spate of issues with Z3's maybe a refurb would not be such a bad idea, especially if it addresses the issues that are most common... Anyone received a Z3 refurbished? Would you mind sharing your experience?
Try connecting a diff screen at a technician....dont pay unless it works..
Dannydinkles said:
Hi all,
After 4 weeks my new Z3 would randomly shutdown and I would turn it back on, until of course it refused to switch back on.
I have attempted a hard reset using all 3 combinations of the power and volume buttons. The only response was 3 vibrations from holding all 3 buttons whilst plugged into a charger. The red light would flash intermittently whilst on charge, and constantly when either buttons are held down.
When plugged into a PC, the USB connection would repeatedly connect and disconnect.
Is there any hope? I need to recover photos from my mothers funeral.
Click to expand...
Click to collapse
Try connecting a diff screen at a technician....dont pay unless it works..
Doesn't help you, but as a side note, I had mine replaced twice using Jump and both times I received a brand new phone sealed in the box. BTW, last one has Dec 14 build date and the assembly is much better than earlier ones I had.
super thanks!!!
cheesecake2 said:
This should help anyone with a Z3 or Z3 compact where their phone doesn't turn on or do ANYTHING.
In my experience I was using my 2 week old Z3, no problems, until one day I locked the screen using the power button and it wouldn't turn back on.
I tried everything, soft reset, hard reset, yellow button next to sim card tray, plugging it into my computer etc etc. Still nothing.
I knew the phone was working because it started to get quite hot towards the top of the phone.
Eventually came across a fix that worked for me and hopefully will for you, so don't think you've got a shiny new ornament just yet.
I don't know what is required and what isn't but this is what worked for me:
1. Hold the volume down button for 30 seconds
2. Keep it held and plug your phone into a power source (wall or computer) using the USB cable. No response?
3. Let go of the volume down button. Now press the volume down button and power button together for 5 seconds. Still no response?
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
5. Turn the device on using the power button as normal.
Alas!
I was ready to send mine off to Sony's awfully long repair service which last time took nearly 8 weeks (I could've personally driven to Japan/China and back from the UK)
Hope this works for someone!
Click to expand...
Click to collapse
hello, at last i found the answer,! tried all the suggested actions i searched on the blogs, but this one really worked for my xperia z3c and after that it updated to lollipop, i hope it would not shut down randomly again, i'll wait for maybe 2 months before i actually make it my main phone again, but at least it's back now and i really miss my xperia z3c, it's really the best for me thanks to you!!! God bless!
Sometimes (once/day), when i woke up my Z3C from sleep, the touch screen is frozen and the only way is to reboot it with power and volume buttons.
How can i debug this behavior ? I found nothing about that issue...
Thanks for this post!
I've managed to get to the point of three vibrations, but then it just burns the leds in three colors, and then vibrates 3 times again and so on.
I've also managed to get to a point where the led stays constant blue (by playing with the volume up/down).
But now what?
Worked for me
:good::good:
the 4th step worked for me, thank you
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
Xperia Z3 keeps restarting when trying to charge
Hi all, I don't know if someone did encounter same problem as I. Yesterday my Z3 was 100% charged. Overnight the phone started to restart and battery % went nearly dead showing around 2% left and the red led light starting blinking as well. I tried to plug on charge to a wall source and now it keeps restarting and the "Sony" logo only would appear and it keeps to restart again.
Saw some solutions among which I have tried press holding the volume up button along the power button so as it should vibrate 3 time but in vain. The phone ain't charging anymore and it keeps restarting either plugged with my pc or wall.
Please can anyone help on this one?
Cheers
Kris
Need Help Sir/Madam XperiaZ3compactproblem
Hi!! Guys... i have a same problem here my xperia compact suddenly turn off after charging... before other remedy its working volume up + power button, the yellow botton near sim card, volume down + power button. Now its not working when i plug it to power source like laptop and others sometimes LED turn red but after 5mins it will be gone... by the way last month i able to connect it my laptop i was able to PC repair using Sony Companion but now since its only red light it can able to connect even though i hold volume down it cant connect... what should i do i want to use my phone guys need your help badly...
:crying::crying::crying: this phone is very expensive just to throw away
i had this for the first time last week, it was whilst i pulled the sim tray when the phone was switched on, the z3 said restarting and didnt come back on
a quick google at the time and i had to press the volume up button and power button together for 10 seconds which worked fine
In my sony xperia z3c when I connect it to an outlet/pc the small red light will light up and then nothing (no battery charging image), I've done the steps also pressed the yellow button beside the sim slot but still nothing... Help Please :crying::crying::crying:..... need my phone back asap.... thanks!!!
I decided using Flastools
Friends tive that same device problem is only with the red LED on.
The solution was to use the flastools , installing a new ROM ..
I hope this helps someone !!
Sorry for my bad english !!
Hello guys,
Here is the problem in a nutshell. Rogers Nexus 5, unmodified. Stock ROM. Working 100% normal until yesterday. No kind of water or physical damage at all. Just died. Does not power on. Nothing shows on display. Does not charge. Totally unresponsive.
The only response I get is that when plugged into the wall charge and power button is held long, it vibrates every 7 seconds. If unplugged, no vibration whatsoever. Also when plugged into the PC, it is detected by Windows but only as portable media player which is completely empty when double clicked.
Do I simply need a new battery? I am baffled. Please help!
When you connect the phone to a wall charger, does the led blink red or us there nothing?
Absolutely nothing happens. No LED light, no Google logo on display, nothing.
It may be a dead or defective battery. Only way to really trouble shoot would be to replace the battery to see if that solves the problem.
Taking the phone apart is quite easy.
I replaced the battery but still nothing. It only vibrates when power button is pressed long.
No other response, LED or display whatsoever.
The phone was never modified or damaged in anyway. Please help!
To help diagnose the problem, having another Nexus 5 would help a great deal. If you swap your motherboard into a working phone and things work as normal after the swap, you know it is not the motherboard that is bad.
Welcome, i've readed alot of topics on the internet about problems similar to this, but nothing fixed my problem. I've tried connecting to wall/pc charger, power button + volume down/up combinations, really all the thing.
Couple days ago after my phone fully discharged ( I rarely had situation like this, I usually charge when my phone have 10-15%, but this day I couldn't. ) I came back home and tried to charge my phone, red light was ON but it still didn't charge after alot of hours. I then tried to fix it, turning on phone etc. but screen was always black and phone didn't want to charge. At first when I tried to boot the Z3 red light was blinking, but after some time it stopped. I ordered new battery, replaced it carefully (though it's battery problem) - then when I connected the new battery for the first time I though I have fixed the problem, battery charging icon showed up for a moment on screen, I was very happy. Then I disconnected charger so I could assemble my phone. Now when I try to charge my phone problem is this same.. like with old battery - Just red light, not turning ON, not blinking. Powering up Key combinations with volume don't fix it. My PC Companion don't see phone. I disassembled my phone again, disconnected battery and connected it - It didn't showed any battery icon again, so why it did when I connected it for the first time? and why when my phone died for the first time red light was blinking, now it doesn't? I want to add that I never dropped my phone or used it in water - never, thats why I was almost sure maybe just battery died after it discharged.
Btw. Important thing is that USB port isn't broken, red light is always ON when I plug USB charger, but when I try to use my magnetic charger, phone never respond - no light. I also tried different cables, chargers etc. Could it really be something with the mainboard?
What could've happen? Why my phone went dead after fully discharged it ? Why battery replacement doesn't fix the problem? I don't get it, is mainboard damaged or something? Can I still try something? Maybe anyone can help me.
Please :/ I cannot afford a new phone right now, really want to try fix it, maybe somehow connecting USB cable straight without usb port can fix it? I heared people do something like this.
I have never had any problem with my Nexus 5. It is now my standby device. Accordingly it doesn't get used much. One day I left it ON and didn't use it for 2 weeks. When I picked it up again it was OFF and didn't want to turn on. Naturally I thought the battery had drained and put it to charge.
Instead of the battery symbol on the screen (indicating it is being charged), I get a sequence of 8 red blinks on the bottom notification light (which is just above the charging port), each blink lasting 0.5 seconds, then 0.5 seconds off (so total duration of blinking sequence is 8 seconds), then 1.5 seconds off, then blinking sequence starts again.
I left it connected to the charger for 2 weeks. Nothing changed.
I then replaced the battery with a brand new OEM battery, same thing again.
I cannot get into recovery mode nor is the phone recognised when I connect it to the PC.
Any ideas? Anyone knows the meaning of this blinking sequence?
nitonreu said:
I have never had any problem with my Nexus 5. It is now my standby device. Accordingly it doesn't get used much. One day I left it ON and didn't use it for 2 weeks. When I picked it up again it was OFF and didn't want to turn on. Naturally I thought the battery had drained and put it to charge.
Instead of the battery symbol on the screen (indicating it is being charged), I get a sequence of 8 red blinks on the bottom notification light (which is just above the charging port), each blink lasting 0.5 seconds, then 0.5 seconds off (so total duration of blinking sequence is 8 seconds), then 1.5 seconds off, then blinking sequence starts again.
I left it connected to the charger for 2 weeks. Nothing changed.
I then replaced the battery with a brand new OEM battery, same thing again.
I cannot get into recovery mode nor is the phone recognised when I connect it to the PC.
Any ideas? Anyone knows the meaning of this blinking sequence?
Click to expand...
Click to collapse
what is the current state of the phone? do you just get the blinking when charge cable connected? no boot loop ?
So currently the phone doesn't switch on and cannot be charged it would seem.
There is no bootloop.
And yes, the blinking only goes on whilst a charging lead is connected or whilst it's on a wireless charging cradle. No blinking when removed from the charger.
nitonreu said:
So currently the phone doesn't switch on and cannot be charged it would seem.
There is no bootloop.
And yes, the blinking only goes on whilst a charging lead is connected or whilst it's on a wireless charging cradle. No blinking when removed from the charger.
Click to expand...
Click to collapse
you said you replaced the battery , I would check that connection , try removing the battery if possible and reconnecting it. Try the old battery too if you still have .
In my experience i'v seen that blinking light in other devices when they overheat.
I only replaced the battery because of the blinking problem as I suspected a deep discharged battery. Anyway the connections are good. 100%.
I never had overheat issues on my N5 as it was just used for basic functions, no gaming etc. I wouldn't imagine the device had overheated while it was left unattended on my desk, and there definitely is no overheating happening now as it doesn't even switch on...
nitonreu said:
I only replaced the battery because of the blinking problem as I suspected a deep discharged battery. Anyway the connections are good. 100%.
I never had overheat issues on my N5 as it was just used for basic functions, no gaming etc. I wouldn't imagine the device had overheated while it was left unattended on my desk, and there definitely is no overheating happening now as it doesn't even switch on...
Click to expand...
Click to collapse
sounds like your hammerhead finally checked out ... the old saying goes " if you don't use it, you lose it " .... try all combinations like hold power and volume down at the same time for 10 seconds , power and volume up ..etc
other than that i'd take a multi meter and make absolute sure you have power to the motherboard , then if you still do, it could be a short ..
if you want to go even further, a complete tear down of the phone, check for corrosion ( whitish residue on terminals and motherboard ) clean off with toothbrush only ( no water or liquid of any kind ) be careful removing ribbon cables and re-inserting them ... you can find lots of stuff on youtube for that.
good luck
Hi,
Phone : RedMi 3S Prime.
Problems observed :
(1)When charger is connected, phone immediately makes short vibrations in a pattern (short-short-long-short).
(2)screen wakes up to battery showing 0%, then in around 5 seconds it jumps to 100%
(3) sometimes shows Mi logo, but does not boot.
(4)power button does not always respond.
(5) At some occasions red led blinks when charger is connected.
(6) Phone booted normally when switched on, after a few days it was kept idle (after a week since this problem started showing) I was able to use it, on battery without a charger connected to it. Now its back to the odd behavior.
I am looking to experiment with this, but have no idea how to. If there are any link suggestions or workflows, kindly help.. thanks in advance.
mayiladan said:
Hi,
Phone : RedMi 3S Prime.
Problems observed :
(1)When charger is connected, phone immediately makes short vibrations in a pattern (short-short-long-short).
(2)screen wakes up to battery showing 0%, then in around 5 seconds it jumps to 100%
(3) sometimes shows Mi logo, but does not boot.
(4)power button does not always respond.
(5) At some occasions red led blinks when charger is connected.
(6) Phone booted normally when switched on, after a few days it was kept idle (after a week since this problem started showing) I was able to use it, on battery without a charger connected to it. Now its back to the odd behavior.
I am looking to experiment with this, but have no idea how to. If there are any link suggestions or workflows, kindly help.. thanks in advance.
Click to expand...
Click to collapse
Seem to me that the battery needs to be replaced.
As for the power button not responding, there may a mixture of water/sweat/oils/dirt/dust that has worked it's way into the power switch and is intermittently interfering with the buttons normal functionality or it may even be stuck/sticking. If that is what is going on, you might be able to fix it by using a cotton ball and alcohol then rubbing over the button to get some alcohol to work it's way in around the button, then repeatedly and quickly tap the power button, then rock it back and forth from one edge to the other, then repeatedly run the tip of your fingernail back and forth quickly across the button, making sure to slide completely across so that your fingernail slides completely off the button so that it tries to "pop" up. Doing this enough should remove enough dirt to allow the button to function normally, if that is the issue. If you can remove the battery, it would be best to remove the battery before forcing alcohol in around the button or let the battery run completely dead before you try it if the battery can't be removed. Then let it dry thoroughly before reinserting the battery or connecting to your charger, the alcohol will evaporate completely away, you just need to give it time to be certain it's all gone before reapplying power to any of the hardware.
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