WiFi disconnect when screen turn off - Nexus 5 Q&A, Help & Troubleshooting

Hi guys, I have a little issues with my nexus. When I lock the device, the wifi turn off and reconnect as soon as unlock the device. I've started to have this issue 3 weeks ago, I've updated from stock android 6 to 6.0.1 and the problem are still there (I've tried using cm and 2 or 3 others roms too). I don't have any energy save app or samething like that, and the option in "advance wifi" is set in always on.
I'm trying to read the log but I don't understand where is the wifi problem.
https://drive.google.com/file/d/0B5fvTw9ARxRIcnlCVUpXZ3Nta2c/view?pref=2&pli=1
Thanks!!

matandomuertos said:
Hi guys, I have a little issues with my nexus. When I lock the device, the wifi turn off and reconnect as soon as unlock the device. I've started to have this issue 3 weeks ago, I've updated from stock android 6 to 6.0.1 and the problem are still there (I've tried using cm and 2 or 3 others roms too). I don't have any energy save app or samething like that, and the option in "advance wifi" is set in always on.
I'm trying to read the log but I don't understand where is the wifi problem.
https://drive.google.com/file/d/0B5fvTw9ARxRIcnlCVUpXZ3Nta2c/view?pref=2&pli=1
Thanks!!
Click to expand...
Click to collapse
Hi,
Have you tried restoring to the latest factory image https://developers.google.com/android/nexus/images with a full wipe?
(make sure to backup any data that you wish to keep before hand)

Fallon9111 said:
Hi,
Have you tried restoring to the latest factory image https://developers.google.com/android/nexus/images with a full wipe?
(make sure to backup any data that you wish to keep before hand)
Click to expand...
Click to collapse
Yep, twice

This is a known issue that started with 6.0/Marshmallow.
It’s discussed in this thread.
Please to go the official Android Issue Tracker entry and star the item to vote for it. It’s already a high priority and been acknowledged by Google, but wasn’t fixed in 6.0.1. More exposure might help get it fixed sooner rather than later.
https://code.google.com/p/android/issues/detail?id=190667

I'm having this issue since I first used this phone (upgraded to Lollipop right away). It has been around before MM, but back then it felt I was the only one. I had given up.

Please turn off any battery saving applications or battery saver feature and then check again if the issue still occurs....

Related

Wifi just scans and never connects

I just upgraded to 5.1.1 ...I posted an update http://forum.xda-developers.com/showthread.php?t=1008702 to my post but assumed most never saw it....
anyhow....ever since moving to the update my wifi just spins. It recognizes that there are services available but it never gives me an option to connect to them. Any ideas?
after a sleep? or after upgrade to 5.1.1?
I have encountered this issue before on tnt lite 4.2. I simply rebooted it and reset your wireless router. and then no issue to me.
check out this thread if it is after a sleep.
http://forum.xda-developers.com/showthread.php?t=1006112&highlight=wifi+scan
I don't 100% remember but I think that there is a custom kernel to fix/improve the wifi problem? Anyone can confirm it?
tyy10002 said:
after a sleep? or after upgrade to 5.1.1?
I have encountered this issue before on tnt lite 4.2. I simply rebooted it and reset your wireless router. and then no issue to me.
check out this thread if it is after a sleep.
http://forum.xda-developers.com/showthread.php?t=1006112&highlight=wifi+scan
I don't 100% remember but I think that there is a custom kernel to fix/improve the wifi problem? Anyone can confirm it?
Click to expand...
Click to collapse
There were some issues regarding sleep (mostly failures to wake, causing reboots, and CPU throttle getting stuck on sleep).
However, those on the 5.0 TNTl are stuck with the existing kernel. Not to bash TNT - I've used 4.X and 5.X versions and think its great - just that it's in its own little world as far as kernel and recovery options.
no sleep...just straight after the update. I have searched the forum and done anything that looks like it might work. Reset the router several times, stood within 6" of the router. Re-booted probably 100 times.
I went back and cleared the darvlick cache and did a factory reset. Re-installed 5.1 thinking this might help but from my noob eyes it looks like 5.1.1 is still running (based on the background wallpaper only).
That is the frustrating thing for me...if this happened on my pc I would go get a new driver or reinstall the hardware and I would be back up and running...with Android and ROM I am completely lost.
++UPDATE++
Just checked into the hotel and the wifi works on an open connection. I really don't want to open my home network if can avoid it...typical suburban cul de sac with too many people that would to steal some wifi

[Q] MT7-L09 : Help needed, After encryption GPS not working

Hi guys,
I need help. Once I encrypted my phone. Location service/GPS is not working on my phone.
Before encryption. There is the location icon always comes up when I access something like Google Maps. even tried installing GPS toolbox. Able to see the satellites and all.
But after encryption, the location icon does not come up. But somehow in High Accuracy mode, it does get somewhere of an approximation of my location.(from network and Wifi).(This does not go well when you are navigating around)
Have you guys encountered this. I have even tried flashing the new L09 Rom and it is still the same.
Also searched around the forums (Looks like the old Samsung phones had this issue where after encryption the GPS would not work). But the post is way back in 2011. And they din follow up on the posts on how it was fixed.
I have factory reset my phone a number of times, flash new rom(the one shared on this forum)
Also played with the settings nothing happens. I still cannot get GPS to work after encryption.
Also another thing I notice is that during the encryption a strange error came up and say that Settings have stopped working. I do not know whether there is a coincidence or not and whether it has anything to do with this GPS problems..
Any help is welcomed. as having a phone with no GPS is really driving me up the wall.
nchee said:
Hi guys,
I need help. Once I encrypted my phone. Location service/GPS is not working on my phone.
Before encryption. There is the location icon always comes up when I access something like Google Maps. even tried installing GPS toolbox. Able to see the satellites and all.
But after encryption, the location icon does not come up. But somehow in High Accuracy mode, it does get somewhere of an approximation of my location.(from network and Wifi).(This does not go well when you are navigating around)
Have you guys encountered this. I have even tried flashing the new L09 Rom and it is still the same.
Also searched around the forums (Looks like the old Samsung phones had this issue where after encryption the GPS would not work). But the post is way back in 2011. And they din follow up on the posts on how it was fixed.
I have factory reset my phone a number of times, flash new rom(the one shared on this forum)
Also played with the settings nothing happens. I still cannot get GPS to work after encryption.
Also another thing I notice is that during the encryption a strange error came up and say that Settings have stopped working. I do not know whether there is a coincidence or not and whether it has anything to do with this GPS problems..
Any help is welcomed. as having a phone with no GPS is really driving me up the wall.
Click to expand...
Click to collapse
Really sorry for late response - but you can fix this problem using attached file - this is apk from China version of Mate7 make you be able to give (or revoke) access to system data storages (including GPS) to applications.
I had the same problem as you - and using this apk i've fixed it successfully.
it doesn't work for me - can anybody sent printsceen of settings of this app?
Thanks
@nchee + @mireczeque
Have you BOTH re-flashed the stock rom by using the official HUAWEI procedure (i.e. three buttons pressed togheter and ROM saved on DLOAD folder)? If so, do you have ALSO applied a WIPE DATA FACTORY RESET plus a WIPE CACHE PARTITION?
I had some problems with APPS crashing when I tried restoring my HAM with B130. I WIPED everithing and THEN re-flashed fresh B130 from DLOAD sdcard procedure, and everithing worked perfectly. I hope this help.
mireczeque said:
it doesn't work for me - can anybody sent printsceen of settings of this app?
Thanks
Click to expand...
Click to collapse
restore phone

No Wi-Fi on Nexus 5 - on any version of Android

The Wi-Fi on my wife's unrooted Nexus 5 (Sprint version) which was upgraded (via OTA) to Marshmallow last month suddenly stopped working last week. The slider would get hung while moving from Off to On (like it was trying to turn on) and therefore was not detecting any available Wi-Fi signals.
After trying many things, I eventually did the extreme and did a full factory data reset. No dice. Still not detecting anything.
Figuring it might be an OS issue with Marshmallow (given we're seeing a lot of forums indicating Nexus 5 issues based on Wi-Fi with both Marshmallow and Lollipop), we downgraded the OS first to Lollipop and then all the way back to KitKat (4.4). Still not working. At initial phone setup, the phone is not detecting any available WiFi signals and gets hungup trying to find networks for me to choose from - so I end up having to skip this step.
Any other tips out there on what I can try? Is this a sure sign of hardware problems? Don't think my wife's phone is under warranty any longer (have had it slightly over a year, I think).
PS - Now I can no longer even upgrade the phone (OTA, at least) from 4.4.4 because my phone is saying it needs Wi-Fi to download the update - with no option to do it over my data plan.
I'm in the same situation and it appears to be a hardware failure. The wifi chip can't be replaced so a motherboard swap is required.
You can upgrade to the latest stock ROM by flashing the entire ROM from a command prompt in Win7.
Plot thickens
So, I figured out a way to get the OTA's over LTE (by manually changing my phone's date up a week). While going through each OS update from 4.4 KitKat to 6.0 Marshmallow (about 5 or 6 rounds of them) my phone briefly was able to detect WI-FI, I believe during set up at 5.1.1 Lollipop - and I was able to get on my home network.
Probably should have just stopped updating after that, but definitely was not detecting anything after that. I lost it during one of the Lollipop updates - well before getting to 6.0. Not sure if WiFi was actually working well or not.
Maybe the chip is in the process of failing? Not sure but it seems like you are having better luck than me.
audit13 said:
Maybe the chip is in the process of failing? Not sure but it seems like you are having better luck than me.
Click to expand...
Click to collapse
I wish. Don't want to go through all those steps again after doing a clean wipe to have a fleeting glimpse of Wi-Fi.
pagalbengal said:
So, I figured out a way to get the OTA's over LTE (by manually changing my phone's date up a week). While going through each OS update from 4.4 KitKat to 6.0 Marshmallow (about 5 or 6 rounds of them) my phone briefly was able to detect WI-FI, I believe during set up at 5.1.1 Lollipop - and I was able to get on my home network.
Probably should have just stopped updating after that, but definitely was not detecting anything after that. I lost it during one of the Lollipop updates - well before getting to 6.0. Not sure if WiFi was actually working well or not.
Click to expand...
Click to collapse
Hi, pagalbengal. I'm having the same problems right now, and I wanted to check with you to see if there have been any developments with your situation over the past month. Still hopeless? Have you contacted Google tech support? Do they still even support this phone? Thanks for any info.
You guys might want to try reflash the modem firmware.
Couldn't get my wi-fi to work so I replaced the motherboard. Every stock and custom ROM I tried could not enable wi-fi.

Issue with mobile data connection

Dear all,
I own a OP6 always updated through OTA. But I have a big problem: often, and without noticing it, the data connection is interrupted and the only way to reactivate it is turn off the connection from the menu, wait a minute, and reactivate the connection. It happens several times a day.
As you can imagine, it is a big problem because someone sends me emails or messages that I do not receive until I do the steps above. And I don't know when I'm connected and when I am not because everything seems okay.
Can you help me?
Thanks in advance.
gidea1408 said:
Dear all,
I own a OP6 always updated through OTA. But I have a big problem: often, and without noticing it, the data connection is interrupted and the only way to reactivate it is turn off the connection from the menu, wait a minute, and reactivate the connection. It happens several times a day.
As you can imagine, it is a big problem because someone sends me emails or messages that I do not receive until I do the steps above. And I don't know when I'm connected and when I am not because everything seems okay.
Can you help me?
Thanks in advance.
Click to expand...
Click to collapse
i thought i was the only one with this issue....
i also have same problem i also have to deactivate data and activate again even some times call also drops
gidea1408 said:
Dear all,
I own a OP6 always updated through OTA. But I have a big problem: often, and without noticing it, the data connection is interrupted and the only way to reactivate it is turn off the connection from the menu, wait a minute, and reactivate the connection. It happens several times a day.
As you can imagine, it is a big problem because someone sends me emails or messages that I do not receive until I do the steps above. And I don't know when I'm connected and when I am not because everything seems okay.
Can you help me?
Thanks in advance.
Click to expand...
Click to collapse
Just out of curiosity, did you try downloading the latest full rom and flashing it? I was always having issues with severe battery drain if I updated by OTA. Downloading the rom from OP website and flashing fixed the issue. Could be something similar for you.
Be sure to do a backup first incase of any problems.
hallo dare said:
Just out of curiosity, did you try downloading the latest full rom and flashing it? I was always having issues with severe battery drain if I updated by OTA. Downloading the rom from OP website and flashing fixed the issue. Could be something similar for you.
Be sure to do a backup first incase of any problems.
Click to expand...
Click to collapse
Not similar but this the only case. I learned it through 4 devices OTA updates always mess up something. Always do full clean install, i know it sucks to settup the phone again install backups.. etc.. but it gor good
I think i have the same problem but after every reboot. I get 4G icon, but there is no connectivity on chrome and other apps (although Spotify seems to work). Only after switching to 3G and back to 4G the data works...
I had the same problem on my OP3 in OOS, but not in Resurrection Remix... really weird. I may try Havoc OS to see.
No problems with mobile data here, but dame issues when on wifi. I did a factory reset yesterday and clean install, but sadly that didn't help.
I've just updated to OxygenOS 5.1.11 and the issue is still with me. How is it possible? It's a really annoying bug. Developers, where are you when we need you most?
gidea1408 said:
I've just updated to OxygenOS 5.1.11 and the issue is still with me. How is it possible? It's a really annoying bug. Developers, where are you when we need you most?
Click to expand...
Click to collapse
Have you tried a network reset?
80s Baby said:
Have you tried a network reset?
Click to expand...
Click to collapse
What do you mean?
gidea1408 said:
What do you mean?
Click to expand...
Click to collapse
Settings - Back up and reset - network settings reset
Make sure you reboot your phone once after you do that
Does anyone know what the best apn and network settings are for an unlocked Moto g5 plus on metro by TMobile
When I use OP6 on mobile data, cant use google or associated programs... Used a VPN program and problem is solved.
Updated: deleted all APN and insert manually APN for my network. Works just fine...for now.

App updates hang / delayed notifications

Recently on my Note 10+ (SM-N975U1) running stock Pie and Dec 1 2019 update, I have been experience 2 issues.
Notifications for some apps are delayed
App updates hang on Google Play Store
For the app updates, they stall with "Download Pending" or the download stalls with <100% complete.
Resolution steps that have NOT worked
Clearing cache and data for Google Play Store
Rebooting phone
Rebooting into Safe Mode
Changing from Wifi to Cell Network Data and vice versa
Stop/starting app updates
Current Workaround
Closing/swiping the Google Play Store and opening it again. It will eventually complete downloading after multiple attempts and install/update an app - you will have to repeat this continuously for every app you want to install or update.
Is there anyway to debug this without doing a complete reset?
This is a problem I've had on many phones over the last few years. It took me a while to figure it out but it's bluetooth related. More specifically, I had the "Dynamic Lock" option enabled on my Windows 10 work laptop (which basically just locks my pc when my phone gets far enough away). I disabled this and now all my notifications come immediately and play store updates work as they should. I realize that you may not have that enabled and if that is the case then turn off your bluetooth for a while and see what happens. It worked for me and several others on the samsung community forum.
mtweisenbarger777 said:
This is a problem I've had on many phones over the last few years. It took me a while to figure it out but it's bluetooth related. More specifically, I had the "Dynamic Lock" option enabled on my Windows 10 work laptop (which basically just locks my pc when my phone gets far enough away). I disabled this and now all my notifications come immediately and play store updates work as they should. I realize that you may not have that enabled and if that is the case then turn off your bluetooth for a while and see what happens. It worked for me and several others on the samsung community forum.
Click to expand...
Click to collapse
Thank you! I turned off Bluetooth but nothing happened but after I rebooted with Bluetooth off everything started to work again. Is there a permanent fix for this? I am assuming turning back on Bluetooth will cause this to happen again? The strange thing this never happened to my Note 8.
selector said:
Thank you! I turned off Bluetooth but nothing happened but after I rebooted with Bluetooth off everything started to work again. Is there a permanent fix for this? I am assuming turning back on Bluetooth will cause this to happen again? The strange thing this never happened to my Note 8.
Click to expand...
Click to collapse
I have no idea why this happens. What I do know I have had this issue on LG phones, Pixels, and Motorola's. It isn't a Samsung thing. I think it's an Android Bluetooth issue.
This is an old thread - but in case someone else finds it, I came across someone's suspicions in another thread that their Plantronics headset was causing some kind of problem with their Bluetooth. I began unplugging my Savi headset when not in use and it seems to help... YMMV.
This has been going on since Pie; made me upgrade from my Note 8 to Note 10 and it came right back. Infuriating.
You may also want to try to rub a lucky stone and do some chanting as well, because it's about as effective as hoping for a fix after all this time.

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