The Wi-Fi on my wife's unrooted Nexus 5 (Sprint version) which was upgraded (via OTA) to Marshmallow last month suddenly stopped working last week. The slider would get hung while moving from Off to On (like it was trying to turn on) and therefore was not detecting any available Wi-Fi signals.
After trying many things, I eventually did the extreme and did a full factory data reset. No dice. Still not detecting anything.
Figuring it might be an OS issue with Marshmallow (given we're seeing a lot of forums indicating Nexus 5 issues based on Wi-Fi with both Marshmallow and Lollipop), we downgraded the OS first to Lollipop and then all the way back to KitKat (4.4). Still not working. At initial phone setup, the phone is not detecting any available WiFi signals and gets hungup trying to find networks for me to choose from - so I end up having to skip this step.
Any other tips out there on what I can try? Is this a sure sign of hardware problems? Don't think my wife's phone is under warranty any longer (have had it slightly over a year, I think).
PS - Now I can no longer even upgrade the phone (OTA, at least) from 4.4.4 because my phone is saying it needs Wi-Fi to download the update - with no option to do it over my data plan.
I'm in the same situation and it appears to be a hardware failure. The wifi chip can't be replaced so a motherboard swap is required.
You can upgrade to the latest stock ROM by flashing the entire ROM from a command prompt in Win7.
Plot thickens
So, I figured out a way to get the OTA's over LTE (by manually changing my phone's date up a week). While going through each OS update from 4.4 KitKat to 6.0 Marshmallow (about 5 or 6 rounds of them) my phone briefly was able to detect WI-FI, I believe during set up at 5.1.1 Lollipop - and I was able to get on my home network.
Probably should have just stopped updating after that, but definitely was not detecting anything after that. I lost it during one of the Lollipop updates - well before getting to 6.0. Not sure if WiFi was actually working well or not.
Maybe the chip is in the process of failing? Not sure but it seems like you are having better luck than me.
audit13 said:
Maybe the chip is in the process of failing? Not sure but it seems like you are having better luck than me.
Click to expand...
Click to collapse
I wish. Don't want to go through all those steps again after doing a clean wipe to have a fleeting glimpse of Wi-Fi.
pagalbengal said:
So, I figured out a way to get the OTA's over LTE (by manually changing my phone's date up a week). While going through each OS update from 4.4 KitKat to 6.0 Marshmallow (about 5 or 6 rounds of them) my phone briefly was able to detect WI-FI, I believe during set up at 5.1.1 Lollipop - and I was able to get on my home network.
Probably should have just stopped updating after that, but definitely was not detecting anything after that. I lost it during one of the Lollipop updates - well before getting to 6.0. Not sure if WiFi was actually working well or not.
Click to expand...
Click to collapse
Hi, pagalbengal. I'm having the same problems right now, and I wanted to check with you to see if there have been any developments with your situation over the past month. Still hopeless? Have you contacted Google tech support? Do they still even support this phone? Thanks for any info.
You guys might want to try reflash the modem firmware.
Couldn't get my wi-fi to work so I replaced the motherboard. Every stock and custom ROM I tried could not enable wi-fi.
Related
Hi,
I have serious connectivity issues with my Nexus 5.
Most of the time I am only picking up 2G signal, sometimes the connection drops compeltely. However, I had a very unstable 3G/H/LTE connection for a few minutes sometimes in the last days.
This started after changing the battery and upgrading from Cyanogenmod 12 to 12.1. Unfortunately I did both changes at the same time, so I am not sure what caused this problem.
The following things I could rule out/test:
- Another phone (Nexus 4) picks up H+ with my sim
- My phone doesn't pick up 3G/H/LTE with another (working) sim
- I have checked the connections of the both cables running alongside the battery, I also checked the cables itself.
- I fiddled with the apn settings, also I never touched them before and everything worked fine.
- I have updated the radio image.
The one thing I couldn't try is flashing an older cyanogenmod 12, because I have no backup and couldn't find one online.
Does any of you have any ideas what I can do?
I would be really thankful for any kind of help.
Who is your carrier :/
I probably should have added that in the first place.
My carrier is T-Mobile in germany.
I have the same problem. Also i'm tryed flash Android 5.0 and Android M, in stock i have Android 5.1.1. Who khow how to fix this ?
I have no solution yet. The next thing I want to try is to roll back to Cyanogenmod 12, but I guess I am going to build it myself because it seems to have vanished from the internet.
I do occasionally get LTE, but it is very unstable and doesn't work most of the time.
Hi guys, I have a little issues with my nexus. When I lock the device, the wifi turn off and reconnect as soon as unlock the device. I've started to have this issue 3 weeks ago, I've updated from stock android 6 to 6.0.1 and the problem are still there (I've tried using cm and 2 or 3 others roms too). I don't have any energy save app or samething like that, and the option in "advance wifi" is set in always on.
I'm trying to read the log but I don't understand where is the wifi problem.
https://drive.google.com/file/d/0B5fvTw9ARxRIcnlCVUpXZ3Nta2c/view?pref=2&pli=1
Thanks!!
matandomuertos said:
Hi guys, I have a little issues with my nexus. When I lock the device, the wifi turn off and reconnect as soon as unlock the device. I've started to have this issue 3 weeks ago, I've updated from stock android 6 to 6.0.1 and the problem are still there (I've tried using cm and 2 or 3 others roms too). I don't have any energy save app or samething like that, and the option in "advance wifi" is set in always on.
I'm trying to read the log but I don't understand where is the wifi problem.
https://drive.google.com/file/d/0B5fvTw9ARxRIcnlCVUpXZ3Nta2c/view?pref=2&pli=1
Thanks!!
Click to expand...
Click to collapse
Hi,
Have you tried restoring to the latest factory image https://developers.google.com/android/nexus/images with a full wipe?
(make sure to backup any data that you wish to keep before hand)
Fallon9111 said:
Hi,
Have you tried restoring to the latest factory image https://developers.google.com/android/nexus/images with a full wipe?
(make sure to backup any data that you wish to keep before hand)
Click to expand...
Click to collapse
Yep, twice
This is a known issue that started with 6.0/Marshmallow.
It’s discussed in this thread.
Please to go the official Android Issue Tracker entry and star the item to vote for it. It’s already a high priority and been acknowledged by Google, but wasn’t fixed in 6.0.1. More exposure might help get it fixed sooner rather than later.
https://code.google.com/p/android/issues/detail?id=190667
I'm having this issue since I first used this phone (upgraded to Lollipop right away). It has been around before MM, but back then it felt I was the only one. I had given up.
Please turn off any battery saving applications or battery saver feature and then check again if the issue still occurs....
Homtom HT10
a new official firmware has been released:
HOMTOM-HT10-Android6.0-V01-20170226.zip
http://www.homtom.cc/
https://drive.google.com/file/d/0By2t6rTTiNQNcEJ1QkpKQnhzck0/view?usp=sharing
no change log unfortunately
could you please report if those major bugs listed bellow are finally fixed?
is it rootable? if yes, how?
- no OTA update
- losing user language preference (simcard default language is used instead)
- losing connectivity (cannot make/receive calls)
- iris / pattern unlock crash/reboot
- random reboot
- screen calibration issue (not responding sometimes and it cannot be fixed with calibration apps from Google store)
- blurry pictures (slow focus and shutter speed)
- bad audio quality (over saturated)
- clean of malwares and chinese apps
Hardware features that were announced but never won't be available (fake advertising / SCAM):
- 5Ghz Wi-Fi compatibily
- NFC
- OTG
*** UPDATE ***
Ok folks... I removed the simcard and also the battery few seconds and flashed latest firmware with sp_flash_tool (firmware mode not download mode) and lost everything (all apps / data) but there is a good news... smartphone doesn't lose language preference anymore!
unfortunately smartphone is still losing connectivity and network (cannot make/receive calls even if there is network signal !)
(I thought it was solved too because it has worked almost half a day but actually i've still got this issue!)
so HomTom HT10 is still a useless 'smart' brick...
And HomTom is doing the same than UMI: banning from their Facebook page users reporting bugs or false avertising (OTG/NFC/Wi-Fi 5Ghz/full bands support/...).
Got mine 2 weeks ago and have not experinced any of the problem above. I think you have got a bad phone only(fake copy?).
I had a update as soon as I started the phone and it is now HOMTOM-HT10-Android6.0-V01-20170225, hmm yours is 0226.
I am no super user of phones but this one is working very good only the sound when doing the iris thing is annoying.
Tradexer said:
Got mine 2 weeks ago and have not experinced any of the problem above. I think you have got a bad phone only(fake copy?).
I had a update as soon as I started the phone and it is now HOMTOM-HT10-Android6.0-V01-20170225, hmm yours is 0226.
I am no super user of phones but this one is working very good only the sound when doing the iris thing is annoying.
Click to expand...
Click to collapse
Mine is the same it's just their typo error. When extracted it's 20170225
Anyway there is a new official firmware... Anyone tried it already?
@ homtom.cc
HOMTOM-HT10-Android6.0-V01-20170510.zip
I'm looking for an English (or global) custom ROM for this device running Android 6.x or 7.x
MoKee, GizROM, LineageOS 13/14/15. Any ROM 100% working.
I bought one of these a while back and using it on the T-Mobile network for over 8 months. I also have not had any trouble that you stated above such as loosing connectivity or the iris scan crashing. I do agree that it would be nice if you could turn off the iris scan noise though. Love this phone and glad I took a chance when ordering it.
I may have found this thread a little late, but here I am. I have the Homtom HT10 running the firmware Android-6.0-V01-20161202 and I was able to root the device using Kingo Root. It's been a while, but I think there were some additional steps to go through before this root worked. My question is if anyone here has had success in rooting one of the newer firmwares, since I'm not sure if this root would survive the firmware update and I wouldn't want to lose root access.
Also, does anyone know how to replace the Kingo Superuser app with Chainfire's version?
mine was working good, i rooted , and install magisk and after a while i loose connectivity when make calls..i flash full firmware..format and all the stuff and still cannot make callss
leo_hacker82 said:
mine was working good, i rooted , and install magisk and after a while i loose connectivity when make calls..i flash full firmware..format and all the stuff and still cannot make callss
Click to expand...
Click to collapse
I've flashed HOMTOM-HT10-Android6.0-V01-20170622 and so far all works pretty good (it keeps the language)...
Only audio EQ quality is poor (distorsion) and volume / quality issue in phone calls.
Not sure yet if OS is able to switch properly from a deficient 4G network to 3G/2G (because i'm currently using forced 3G mode in settings) but it seems to work better than previously.
flashing the Rom
Hi guys. I'm having trouble loading the latest firmware thru sp flash tool.
I'm running Windows 10 and I've installed the extra drivers.
Would love some help.
Thanks
Did you have to push any button combinations to get SPflashtool to start?
chevycowboyusa said:
Did you have to push any button combinations to get SPflashtool to start?
Click to expand...
Click to collapse
maybe u need to press volume up or down..or both i dont remember dont have any more...but that should work...or maybe press power and both volume buttons...
leo_hacker82 said:
maybe u need to press volume up or down..or both i dont remember dont have any more...but that should work...or maybe press power and both volume buttons...
Click to expand...
Click to collapse
I used a different version of flash tool and it started when I put the battery in. There's so many versions of flash tool I guess. But I got it working.
Thanks for the response!
Chevy
My HT10 (got it a month ago) GPS not working
Hi guys
My HT10 GPS in to working. The phone is new, I just got it, and it literally only has viber and Here maps on.
The GPS tested today, not working.
Under a sky with no clouds in the middle of a field with no obstructing buildings and no signal whatsoever.
custom build version: alps-mp-m0.mp9-v1.33_aeon6797.6c.m_p11
Hello
I am french and I live in Ireland.
I have same problem with my Homtom HT10. My smartphone is still losing connectivity and network (cannot make/receive calls even if there is network signal !). I indicated the problem to Homtom who asked me to update Firmware but it did not improve the problem. Homtom suggests me sending back the smartphone for repair but postal charges are very expensive for China.
No solution... I have to restart my Homtom all days if I want to send a SMS or make a phone call.
Perhaps a problem with the SIM Card ?
I got mine since 4 months ago.
Probably the worst android I ever got.
It is fast ok and charge is really quick but its always losing connection. Its more like a photo camera and mp3 than phone.
The other stupid thing is that can connect Wifi 5Ghz and the 2.4 is really slow.
I have already stock firmarware 20170622
Serious Homtom ??
Hi
My question to Homtom :
When Androïd 7.0 Nougat is going to arrive for my Homtom HT10 ?
Homtom's answer :
Dear customer,
Hello.
Unfortunately, we don't have any available news about update to Android 7.0 on HT10 at present. Please note that the original Android platform could not be upgraded in normal situation.
Best regards!
Email: [email protected]
It's not a joke... An incompetent technical department
Is there a way to prevent the automatic T-Mobile update to android 12? Currently, I have Android 11 installed and I super happy about it since I have no issues with it at all, but my phone is trying to update itself to Android 12 which I would like to avoid because I heard horrible stories about the newest android version on OnePlus 9. I turned off the "Automatic system updates" under the Developer Options but on the official OnePlus forum I learned that this doesn't work since the software upgrade is pushed by T-Mobile not by OnePlus (at least this is how I understand it). Therefore, is there any workaround? My phone is network unlocked (but not bootloader unlocked) and if possible I would like to permanently disable the upgrade notifications (and the automatic upgrade) without altering the original firmware too much (like unlocking bootloader or installing any custom ROMs). I heard that there is the ADB tool which could be helpful but I'm not quite sure what commands should I issue to fix my problem.
The biggest issue is that every night I have to remember to turn off my phone since otherwise upgrade will be enforced between 12am and 6am which at the beginning wasn't a big deal, however, after two months is getting bit annoying...
If you are willing to unlock bootloader, this can be fixed in 3 seconds.
Well, so let's say that I'm going to unlock the bootloader (I was expecting that I will have to do it eventually, and I found a good tutorial of how to do it here: https://www.oneplus.com/support/answer/detail/op588). How could I prevent the upgrade to Android 12 then?
The second you root it. Done
Turn on data saver and set your WiFi to metered and done! No root needed!! It's working!!
Hi there! I've recently had an issue with my phone where i have no service. My bars have a little x next to them, as though i have data turned off.
Here's the info I've gathered:
My preferred network option is stuck on 22.
It tell me to connect to WiFi (despite being connected) when i attempt to send a text, but tells me to turn off airplane mode when trying to make a call
Nothing data related works, but WiFi is fine.
Now, I've found another thread from early 2022 with the same exact issue. Only thing is, they were having the issue after updating to Android 10.
My phone is still on Android 9. Like, I'm pretty sure its not even the most recent version of 9 either. Like, i have build number PKQ1.190302.001, which isn't the latest build for even 9, let alone 10 and onwards. However, i can't update. I've checked in the settings and everything, it keeps telling me there's no update available, which i don't believe.
I get my service through Boost Mobile, so I'm not sure if they didn't get the update, or if something else is going on. Either way, i have no service, which is a serious problem as i have no other phone and can't get a new one until late February.
I'm sorry if making a new thread wasn't a good idea, its just the only other thread I've found was from a year ago, and my issue is technically different.
Thank you in advance for any help!