Nexus 5 Weird Touch Problems - Nexus 5 Q&A, Help & Troubleshooting

Usually when I leave my Nexus 5 alone for a long period of time (when I go to sleep), it starts acting weird when I turn it on. It touches the screen by itself, kinda like ghost touches. I don't know how to fix it.

I'm facing the same problem with my phone (mine it's Tecno M3), but I've read many different forums but still not yet found a solution for mine...
but i got a hint for you. maybe it's gonna work for your device..
here it is... a user who face the same problem, ghosts touching, keyboard instability using HTC ..
so you got try for your Nexus
""I found the problem it's not hardware or software... I have been fighting in finding the cause for my problem for 4 days (full days)... I have read all the posts in almost all threads in the internet:
- I upgrade to ICS 3.3
- I tried all roms in avialable in the net (also jb 4.2 without sense).
- I put the phone one night witouht battery and recharge the phone without tuoching the screen.
- I tried the Aluminum foil and made a better contact with the silver pin in back cover.
*** BUT NOTHING HELPED ME, MY PHONE STILL CRAZY ***
- I can't pull the ring from first time..
- I can't answer calls...
- The device randomly opens programs...
So the cause is: When I put my sd card (32 g) it has a abdominal !!!! and this the problem !!!!!
When you put the Sd Card the abdominal lift the lid and this cause a
contact with aluminium in the back cover !!
Just put a piece of paper or whatever to avoid contact between the back cover and the SD-Card's lid.
I hope this will help you ""

gur79tub said:
I'm facing the same problem with my phone (mine it's Tecno M3), but I've read many different forums but still not yet found a solution for mine...
but i got a hint for you. maybe it's gonna work for your device..
here it is... a user who face the same problem, ghosts touching, keyboard instability using HTC ..
so you got try for your Nexus
""I found the problem it's not hardware or software... I have been fighting in finding the cause for my problem for 4 days (full days)... I have read all the posts in almost all threads in the internet:
- I upgrade to ICS 3.3
- I tried all roms in avialable in the net (also jb 4.2 without sense).
- I put the phone one night witouht battery and recharge the phone without tuoching the screen.
- I tried the Aluminum foil and made a better contact with the silver pin in back cover.
*** BUT NOTHING HELPED ME, MY PHONE STILL CRAZY ***
- I can't pull the ring from first time..
- I can't answer calls...
- The device randomly opens programs...
So the cause is: When I put my sd card (32 g) it has a abdominal !!!! and this the problem !!!!!
When you put the Sd Card the abdominal lift the lid and this cause a
contact with aluminium in the back cover !!
Just put a piece of paper or whatever to avoid contact between the back cover and the SD-Card's lid.
I hope this will help you ""
Click to expand...
Click to collapse
Don't recommend things which bare no relevance whatsoever to the Nexus 5. It has no SD Card slot therefore it is not helpful.
Niiqht said:
Usually when I leave my Nexus 5 alone for a long period of time (when I go to sleep), it starts acting weird when I turn it on. It touches the screen by itself, kinda like ghost touches. I don't know how to fix it.
Click to expand...
Click to collapse
On some chargers the Nexus 5 touchscreen tends to screw up quite a lot. Mine had an issue where a Samsung Adaptive Charger was pushing 2A into the phone and the screen was close to unusable. Try using the stock charger plug and see if that helps.

humzaahmed155 said:
Don't recommend things which bare no relevance whatsoever to the Nexus 5. It has no SD Card slot therefore it is not helpful.
On some chargers the Nexus 5 touchscreen tends to screw up quite a lot. Mine had an issue where a Samsung Adaptive Charger was pushing 2A into the phone and the screen was close to unusable. Try using the stock charger plug and see if that helps.
Click to expand...
Click to collapse
I don't have a stock usb, only a third party one. I've also been doing some research and it looks like the digitizer needs replacing, but I don't think that's true.

Related

[SOLVED] Screen & Speakerphone Issues.

First of i want to thank the many people on here that have tried to help me fix my problem, from the PM's to the replies in various topics i posted on. Let me refresh you of what was going on. My screen would turn on by itself and turn off after 10 or so seconds and turn on Car Mode while doing this. This would happen at random times, but lately it would do it continuously. It would turn for 10 seconds or so, turn off, then turn right back thus draining my battery in a matter of an hour or so. Also, with this problem the speakerphone would be on by default when i received/made a call since the phone thought it was in car mode. This would annoy the piss outta me!!! I had traded my iphone 4 for the inspire and found myself wondering WTF did i just do. The phone had worked great when i received it. It had the Ingersoll Rom on it but I had wanted something with more eye candy so i installed Coredroid. It seemed like after i had done this, my problems had started...
I installed just about every ROM i found on XDA to see if it was a problem with a flash or something. No Luck. I began to google my problem and found it to be quite common and wasn't related to a specific ROM at all, but no one seemed to have a fix for it. To me it seemed the phone was almost shorting out. So i thought the connection in the usb port was jacked up. I ended up shoving a USB cable from monoprice in and bending it upwards. I suspected that this cable was the culprit so i didnt care if I bent the **** out of it. It worked for maybe 5 minutes or so. That was a big step for me! So after that i decided to use a small flat head screw driver. I took out the battery, micro sd and sim card. I laid the phone screen up on my desk and stuck the screwdriver in the bottom of the usb port and pried up on it rather hard. By the bottom i mean the on the bottom side of the 5 connectors. Thats all! My phone is rock solid again and i don't have to use my Upgrade, which took effect today lol. I am not sure if this is a permanent fix or not and i take NO responsibility if you try this and end up [email protected] your phone up. Sorry for the long read.

Phone keeps turning itself off. Has anyone else experienced this?

I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
Click to expand...
Click to collapse
Doesn't sound daft it's a great Idea. I have blu-tack on the slide off cover at the bottom to keep it from jiggling as one of the plastic clips broke. I will probably test another battery because they aren't exactly expensive. Do you know anything about HTC's warranty int he uk ben_pyett? Thanks for the help
sharpinator said:
Doesn't sound daft it's a great Idea. I have blu-tack on the slide off cover at the bottom to keep it from jiggling as one of the plastic clips broke. I will probably test another battery because they aren't exactly expensive. Do you know anything about HTC's warranty int he uk ben_pyett? Thanks for the help
Click to expand...
Click to collapse
I have heard multiple users that they simply rang HTC up, complained that battery didn't work and got a new one sent out.....so try that....and attempt if possible to hang on to old one, as if it turns out to be device, you get a free battery
Same issue for me, it drove me nuts. Turned out to be a faulty battery when sent off to HTC/Vodafone for repair. They replaced it so I wonder if it's a known issue.
Sent from my Desire S using xda app-developers app
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
Click to expand...
Click to collapse
This.
My phone used to shut down randomly and I searched and found out that it is due to the bad design of battery placement in this phone. All I had to do was put a small piece of paper and it has never shutdown till then.
I'm definitely going to try this, I've been getting lots of resets and I'm relieved it's not a rom issue
edit: how many times did you guys fold the paper over?
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
Click to expand...
Click to collapse
i had issues with my phone turning off too, had it slightly wet at one point so i took it to a phone repair joint, they replaced a few things charged me and it had the same problems afterwards, a test battery proved it was the bloody battery all along!
the tech there let me know our batteries have a soft edge that when pushed up hard against the battery slot it slightly deforms, seems like a bad design if you look at the battery up close you can see one where the edges get pushed in a bit, (well on mine anyway) the test battery i borrowed didn't have the edges pushed in.
Had this problem too. Paper did the trick.
My HTC 828 is always going off by itself, once I open the camera or put on my mobile data the phone goes off please what should I do?
Me too have same problem..My HTC desire 828 dual sim turning off automatically, mostly when I play any videos or turning on camera. Tried factory reset many times but no use..
HTC 828 ramdomly switching off on data use, battery drains off
I also have the same problem...whenever I use apps which use data, the phone goes switch off and many times when I switch on the phone, apps starts optimizing again and again...sometimes battery drains off immediately...please help me...whats the issue...
Phone switching off itself. Nearly same problem is what I face with this HTC 828
theguitarman94 said:
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Click to expand...
Click to collapse
Nearly same problem is what I face with this HTC 828 desire
Never knew that HTC would let me that down
Worst company ever
The only reason this phone was with me was due to its good camera qualities else
This phone couldn't give any better loudness if not accompanied to speakers ....each time while watching any video I need speakers
Well ...this phone made me realise that it's not necessary that good priced phone are necessarily good
---------- Post added at 04:30 AM ---------- Previous post was at 04:26 AM ----------
theguitarman94 said:
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Click to expand...
Click to collapse
Nearly same problem is what I face with this HTC 828 desire
Never knew that HTC would let me that down
Worst company ever
The only reason this phone was with me was due to its good camera qualities else
This phone couldn't give any better loudness if not accompanied to speakers ....each time while watching any video I need speakers
Well ...this phone made me realise that it's not necessary that good priced phone are necessarily good
What should I do to get rid of this problem
(Before I resell it)
My battery couldn't be removed
So the solution of paper couldnt be fine with it
:crying:
hi have same issue on my htc d820ts so i flashed it with new firmware and check the battery connector or power supply area its ok but phone issue is same so please if some one have any idea help me

[Q] Hardware Issue - Vibration motor going out

For the last few weeks the vibration will stop randomly in the middle of typing a text or in the middle of receiving a call. I've narrowed it down to being a hardware issue because when it goes out, if I tap on the back of the phone, the vibration will start again and work for a little while. This last week it has gotten really bad and because I carry my phone in many places where I have to have it on vibrate only, I need to look into fixing it. I'm afraid that I am going to start missing calls/texts/etc because of the vibration motor not working.
I've done some searching and have only come up with several people who had software issues or who have had what sounds like a similar issue that i'm having but the resolution suggested by most people before the thread goes cold is "Drop the phone again" which may have fixed it for them. I actually tried that in case something was just coming loose but it didn't have any change.
I'm relatively handy and have done repairs on several laptops and on a few iPod Touches so I feel confident enough in cracking open the case on my phone to look at the motor but I do like to be as educated as possible before I do.
So my questions are:
1) Has anyone had similar issues to this and attempted to fix/replace the motor? Were you successful?
2) Does anyone have a closeup of just the motor area? Is it soldered in or just a cable connector of some sort? I'd like to know what I'm looking at before I dive in. I've found a few images of the board but nothing specifically of the motor area.
3) Anyone have any other suggestions/tips/hints/etc. before I jump in?
Images I've found of the motor board: Image 1 Image 2 Image 3 Image 4
What I only say is that a few months ago my phone vibrator stops working, I tought it was a hardware issue, but after installing ViperS 3.0.1 with JB and a JB kernel, it starts working again!!!
I don't know if yours is the same problem, but if you have an ICS Rom, try to flash a JB one like ViperS and test...
Hope it will helps you a little bit... :highfive:
Crespovski said:
What I only say is that a few months ago my phone vibrator stops working, I tought it was a hardware issue, but after installing ViperS 3.0.1 with JB and a JB kernel, it starts working again!!!
I don't know if yours is the same problem, but if you have an ICS Rom, try to flash a JB one like ViperS and test...
Hope it will helps you a little bit... :highfive:
Click to expand...
Click to collapse
Thanks for the suggestion. I should have put this in the original post but I am already running a JB based ROM - I'm running CM10.
I guess I shouldn't assume then that it is for sure a hardware issue. It just seems really suspect to me though because of being able to tap on the back and have it magically start vibrating again.
-- Zeustopher
solution for not vibrating Sensation XE
Hi guys,
I have been reading a lot at this forum already and had the same problems with the vibration as described.
It started after a fall of the XE.
At startup the Phone vibrated normally but in the menu it stopped vibrating when I touched the screen when typing.
Vibrating continued when I dismounted the back cover (the one without the screws)
Strange I thought.. very very strange
I have been reading things about software issues and so on.
That couldn't be my problem because the Phone was Original and the problem started after a fall.
So I opened the Phone and searched for the problem. I took me for about 4 hours to find the problem.
I noticed that after the fall the backcover which you have to unmount with screws damaged a little bit of the black ribbon cable.
Exactly at the point where the backcover has a metal grounding plate.
I covered the damage of the black ribbon cable with some tape and voila, problem solved.
After thinking over the solution I can imagine what happens when you drop your Phone: the metal grounding plate damages the ribbon cable.
So: open up your Phone, look for the little damage of the ribbon cable, cover it with a little tape and your Phone will vibrate again like normal.
Hopefully you can use my solution.
My apologize for the English (Or american ) I am from the Netherlands.
With kind regards,
Klokn

[Q] Sensation XE hardware keys and touch issue

Hi, I have a sensation XE that i S Off-ed and rooted using FloWolf's EXCELLENT guide before installing CM 10.1-20130322-Albinoman887-pyramid. However, i started facing the issue of the hardware keys giving feedback when touched, but not working- instead, it happens as if the lowest part of the display, right above the key i pressed, has been touched. I updated to the 20130510 nightly but it did not fix the issue. I now want to try going back to the stock ROM but can't find an easy guide. I never took a backup of the stock ROM with CWM . I have the HBOOT 1.29 model
Now another issue has sprung up. Even when using a single finger, the phone sometimes behaves as if i'm multi-touching it. It only gets fixed if i lock and then unlock the screen.
Will going back to the stock rom fix these issues or will i have to get it repaired? If the stock rom will fix it, can i please get a link for it that's as easy as Flo's guide to rooting was. Thanks!
Omer Humayun said:
Hi, I have a sensation XE that i S Off-ed and rooted using FloWolf's EXCELLENT guide before installing CM 10.1-20130322-Albinoman887-pyramid. However, i started facing the issue of the hardware keys giving feedback when touched, but not working- instead, it happens as if the lowest part of the display, right above the key i pressed, has been touched. I updated to the 20130510 nightly but it did not fix the issue. I now want to try going back to the stock ROM but can't find an easy guide. I never took a backup of the stock ROM with CWM . I have the HBOOT 1.29 model
Now another issue has sprung up. Even when using a single finger, the phone sometimes behaves as if i'm multi-touching it. It only gets fixed if i lock and then unlock the screen.
Will going back to the stock rom fix these issues or will i have to get it repaired? If the stock rom will fix it, can i please get a link for it that's as easy as Flo's guide to rooting was. Thanks!
Click to expand...
Click to collapse
I am on ICS 4.0.3 and Stock ROM.
Since last few days, I am having somewhat similar touch screen issues after the warranty of my Sensation XE expired last month.
At any given random time of the day, my touch screen goes berserk....!!! I am using Apex Launcher and have folders containing various apps in the Dock. These folders start moving around/rearranging automatically, apps start opening randomly on their own, screen and navigation keys (red ones on bottom panel) become unresponsive, keyboard comes up on its own and characters appear as if being typed... etc. If I lock and unlock the screen (all hardware keys - volume & power - work fine during all this), touch screen becomes responsive again but only for a short period. Again the whole cycle repeats. The only way to stop this for longer period of time is restarting the phone. This state last upto anywhere between 6-10 hours be fore my phone acts up again. I have tried the Factory Reset too, but with no results.
I have installed Avast Mobile Security soon after I got my XE. I have also installed around 80-90 paid as well as free apps.
Currently my XE has free resources as follows:
RAM 640MB out of 1.1GB
SD Storage 25GB out of 29.71GB
Though the behavior looks like some kind of virus activity, Avast doesn't show any malware or virus on the system.
Which issue does this behavior pertain to, a hardware or a software issue?
Any kind of help to pinpoint the cause of this issue is greatly appreciated.
Thanks & Regards.
Hello,
I am having the exact same problem as the two mentioned above. Sometimes the thouch screen doesn't response at all, start doing things by itself or the capacitive buttons on the bottom doesn't respond. To fix the problem I have to press the on/off button to lock and unlock the phone but after a minute it's going all over again. I thought this maybe could be a memory problem, as if the phone simply hangs because it is acting very slow when the problem shows up.
Last weeks I've tried many ROMS as I thought it would be a mem problem. Cyanogenmod 10.1 and 10.2, ViperS 1.6.3 and 3.1.2, Android Revolution and with all these ROMS the same problem showed up. So I'm thinking it's almost for sure that this is a hardware problem. I got my Sensation XE in January 2012 so there's still a waranty of a half year. In case this is a hardware problem I'm thinking about sending the phone back to HTC, but I'm not sure about what is causing this problem.
So, if anyone knows the cause of this problem, please share It's really annoying and makes the phone pretty much unusuable. In October I will be able to get a new phone but it would be nice to have a very good one for spare
Thanks in advance!
Sibbevangeyn said:
Hello,
I am having the exact same problem as the two mentioned above. Sometimes the thouch screen doesn't response at all, start doing things by itself or the capacitive buttons on the bottom doesn't respond. To fix the problem I have to press the on/off button to lock and unlock the phone but after a minute it's going all over again. I thought this maybe could be a memory problem, as if the phone simply hangs because it is acting very slow when the problem shows up.
Last weeks I've tried many ROMS as I thought it would be a mem problem. Cyanogenmod 10.1 and 10.2, ViperS 1.6.3 and 3.1.2, Android Revolution and with all these ROMS the same problem showed up. So I'm thinking it's almost for sure that this is a hardware problem. I got my Sensation XE in January 2012 so there's still a waranty of a half year. In case this is a hardware problem I'm thinking about sending the phone back to HTC, but I'm not sure about what is causing this problem.
So, if anyone knows the cause of this problem, please share It's really annoying and makes the phone pretty much unusuable. In October I will be able to get a new phone but it would be nice to have a very good one for spare
Thanks in advance!
Click to expand...
Click to collapse
Put a thin foil between the metal pin on mid right and the back case.
Also search for touch screen issues in sensation forum. A lot of people have this issue.
Happy to help.
Far_SighT said:
Put a thin foil between the metal pin on mid right and the back case.
Also search for touch screen issues in sensation forum. A lot of people have this issue.
Happy to help.
Click to expand...
Click to collapse
Thanks a lot Far_SighT for pointing me in right direction.
As per the "Touchscreen Issues" topic in "General" category, my phone will be undergoing second cycle of "Pull Pin - Add Tin Foil - Drain Battery - Take out Battery - Press Power - Keep Battery outside overnight - Recharge fully without touching screen" procedure.
First cycle didn't help much, but as per the post I have to go through this cycle at least 2-3 times.
I will get back with the results.
Thanks & Regards.
Update:
Followed the steps in the "Touchscreen Issues" thread under "General" category, and it worked!!
All my touchscreen issues have been solved by that simple solution. A great post!!
Highly recommended for solving similar touchscreen issues, specially when you have dropped your phone.
Thanks & Regards.
radhx said:
Update:
Followed the steps in the "Touchscreen Issues" thread under "General" category, and it worked!!
All my touchscreen issues have been solved by that simple solution. A great post!!
Highly recommended for solving similar touchscreen issues, specially when you have dropped your phone.
Thanks & Regards.
Click to expand...
Click to collapse
Can you elaborate which step you think fixed the issue of having to press the power button to make the screen responsive? I went throught a full battery discharge-leave overnight-full charge without touching the phone, but i did this procedure only once and didnt have the patience to try again as it didnt improve the situation at all.:cyclops:
usju said:
Can you elaborate which step you think fixed the issue of having to press the power button to make the screen responsive? I went throught a full battery discharge-leave overnight-full charge without touching the phone, but i did this procedure only once and didnt have the patience to try again as it didnt improve the situation at all.:cyclops:
Click to expand...
Click to collapse
Please follow my last post in "Touchscreen Issues" thread: http://forum.xda-developers.com/showthread.php?t=1239238&page=50
Mostly one cycle does not help as per my experience. I had to go through 3 complete cycles to get my XE fixed. It made huge difference only after second cycle.
Also, other than aluminum foil over the silver square on the side of back panel, place a piece of thin paper in the depression on the back panel (check the second snapshot in above thread) which should cover the metal casings of both SIM card and SD Card so that they do not touch the back panel.
The steps taken in the cycle after placing the foil and paper:
1] Drain the battery fully.
2] Remove the battery.
3] Press Power button as if trying to power on your mobile.
4] Leave the battery out for overnight.
5] Replace the battery and back panel taking care to see that both foil and paper are in correct positions.
6] Recharge your phone fully without touching the screen and without powering on (this to prevent you from using the phone. ).
7] Disconnect the charger and use your phone till battery drains out and phone is ready for next cycle.
Hope this is helpful to sort out your issue.:fingers-crossed:
Thanks & Regards.
Far_SighT said:
Put a thin foil between the metal pin on mid right and the back case.
Also search for touch screen issues in sensation forum. A lot of people have this issue.
Happy to help.
Click to expand...
Click to collapse
Thanks for the tip but did that already. I read the OP well and a lot of pages in this topic but no luck so far. Stopped even trying because half October I will have a new phone, the One to be exact. So it's no use.
What I did try was the recalibration of the touch screen by flashing the image file. That worked for a few days maybe and now it's drama all over again. Sometimes I pull out the battery for a night, push the on/off button blabla but no luck too. I think it's actually half broken because on some spots on the screen it's registering no touch. I do have to admit my phone fell a couple of times past 2 years, without a case or something. So I guess for me the only option is a new digitizer.
Like i said, I really would like to have a good spare one. Went looking on E-Bay and for 16 dollars I found a digitizer for the Sensation 4G. I have a XE, will that work with that digitizer? A digitizer for the XE was 23 bucks, but if only the color of the capacitive buttons are different I don't care and I save 7 bucks
Thanks!

Nexus 5 Audio and Black Screen Issues

Hi everyone, I'm have an issue with my Nexus 5 and hoping someone here can tell me whats going on.
It started off with the sound always cutting out, and I have to press the back part near the "S" logo for it to return.
Eventually the screen would go black but I can clearly see a back light is on. Now not only does the sound cut out, and screen goes blank.
It has become very sluggish to reboot it. I hold the power button until the phone reboots "Google" logo appears and the android animation. Now during this time the phone will be so slow to the point of being crippled out and i have to reboot it again and again until it is normal speed returns. Often it will black out during this time.
I'm just trying to understand what is failing. I tried safe-mode and it still has the issue. I cleared cache, reset the phone everything, nothing appears to fix the issue at all.
edit: I forgot to add, when I'm on YT or listening to music or browsing the web, even though the screen is blank with just the back light on, the sound is still going (when it works). I get text/call notifications still during this time.
My Phone Details.
Nexus 5
Android version, 6.0.1 (MOB30Y)
no ROOT
No replies at all, I guess I may have to garbage the phone. Idk what else to do with this device to fix it.
Please don't throw it away.
You said that pushing at a specific spot fixes the problem (or improves the audio situation). This means that it's a hardware problem. I have disassembled it many times and I know the layout. Behind the 'S' of NEXUS is actually the motherboard cover, and under it are 2 connectors; one for the battery and one for an extra 'board' that is located right underneath the LG logo on your back cover. On that 'board' is your screen connector, and also the speaker rests on there, as well as the primary microphone, 3G and 4G antennas and of course the USB port. The connector for this extra board is actually located a bit to the left on the 'S' (when you look at your phone from the back, it's more below the camera).
Now I have to note this: While using my phone, I have experienced some UI hiccups. At random times (very rarely) everything would just freeze for a few minutes, though music would still play. The power button was useless apart from the hard reset, it was so badly stuck. This was a software problem, although it appeared MOST at one point when my motherboard was faulty. Since I got a new device, it happened again but only once. I'm not sure that this is what you are experiencing. If this is the case, then it's a software fault. Never happened on CM so you can give it a try.
But since it's probably a hardware problem, you can always check it out yourself. Obviously if you have warranty you are covered. Otherwise, you can try disassembling it, at least take the back cover and the motherboard cover off, it's ridiculously easy, there is a disassembly guide from ifixit (I think) online, just be careful not to break the clips of the back cover (xp talking). If you open it, keep away metal things and the first thing you do after you remove the motherboard cover is remove the battery (xp talking again). Obviously turn off the phone properly before you attempt anything. Everything is sensitive in there so be careful. What you should look for is the long connector that connects the extra board that is located at the bottom of the phone with the motherboard. That's what you are pushing so if it's not sitting correctly, then that's your problem.
Plus, everything in there, apart from the motherboard, is cheap and can be found on eBay so don't worry if something is broken (unless it's the motherboard, then no hope ).
I hope I helped.
Firstly thanks for the reply. I did manage to remove the back and get to the connector you were saying. I reseated this and noticed the phone was working much better. I noticed the following still.
When it starts acting slow/crippled pressing this connector fixes the issue. However once the screen goes black with just a backlight this method is rendered useless. Also sometimes when I plug in the wire to charge it will cripple and or go black. So I wondering if the board is shot as you suggested to order a new one, or is it the connector strip ?
Again thank you for the response.
It seems like this board is causing everything. First, check the connector on the motherboard. Make sure that nothing is wrong on the motherboard. Then you can remove the bottom black plastic thing that has the speaker on it and 2 antennas. Then, inspect this board. Check the connector of the display. There is only one big connector on it. This board is glued on the frame of the phone. You can remove it but do it carefully. Do it slowly so that you don't break it. First, remove the antennas extension cables from either this board or the motherboard, and then pull it out.
This board is definately responsible for the black screens and audio issues (unless your display is faulty, check its connector), but I'm not sure about the phone being sluggish. Since this board offers input to the motherboard, I suppose that it could be its fault.
Remove it and inspect everything. Then, if you want, you can order a new one. If you come across D820 and D821 models, I don't think that this part of the phone has anything to do with it so don't worry.
I will take a further look into this for sure, and report back. If you can provide which motherboard is required for my device, so I can also read into this and so that I may order it right-away. Is there any model number or something that indicates which board to order once it is open?
Thanks again!
omega59 said:
I will take a further look into this for sure, and report back. If you can provide which motherboard is required for my device, so I can also read into this and so that I may order it right-away. Is there any model number or something that indicates which board to order once it is open?
Thanks again!
Click to expand...
Click to collapse
You don't need to change the motherboard, not to mention it's very expensive and hard to find. What you need to replace is probably the flex cable that goes below the battery. For example this.
This is not model specific, you can use it with all available Nexus 5 models (D820/D821, 16/32GB) so it doesn't matter what device you have.
FYI, if you think that you should replace your motherboard (you probably shouldn't), you need to take into account the storage (16/32GB) and the network differences (D820 or D821, the only difference is about the 4G networking, the american version has some bands enabled and some others disabled, and vice versa)
Okay, I just ordered the replacement flex cable. It is going to take about a month before it arrives from HK , I hope it fixes the issues. I will respond to this post once it is here and installed. Thanks again.
http://www.ebay.com/itm/271660361300?_trksid=p2060353.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT
omega59 said:
Okay, I just ordered the replacement flex cable. It is going to take about a month before it arrives from HK , I hope it fixes the issues. I will respond to this post once it is here and installed. Thanks again.
http://www.ebay.com/itm/271660361300?_trksid=p2060353.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT
Click to expand...
Click to collapse
in the meantime, pray it isn´t a motherboard issue, the conector can go bad and lose a few solder joints
I have exactly the same problem... I unmounted motherboard and clean everything but didn't help to much... did you find any solution ??
Siamer no solution just waiting for my delivery of the part. However it is getting worse with the blackscreens and crippled lag.
omega59 said:
Siamer no solution just waiting for my delivery of the part. However it is getting worse with the blackscreens and crippled lag.
Click to expand...
Click to collapse
my is the same. sometimes is working for few hours without any problems and than starting again, on the biggining it was power button problem but not I don't even touch that button (I use vol button to turn on) and sometimes screen getting black (with backlight on) and can't do anything so have to reboot... it's so anoying! Hope that parts will fix it, please let me know if you will find some solution. Today I will open phone and clean all connections etc...
Thanks,
siamer
I believe the part may fix it. I noticed if i run my finger along the strip the phone may uncripple itself or just turn black all together. I'm hoping it fixes it. I will report asap but this HK shipping is so slow it will be a month. Also there is no tracking
ATM i'am just trying to becareful with it trying not to trigger the issue. I just did an OTA update using FlashFire (6.0.1 (MOB31E) i wish v.7 will be available for my Nexus 5 ha ha!
Also if the Nexus 7p arrives I may just buy it to replace this Nexus5.
omega59 said:
I believe the part may fix it. I noticed if i run my finger along the strip the phone may uncripple itself or just turn black all together. I'm hoping it fixes it. I will report asap but this HK shipping is so slow it will be a month. Also there is no tracking
ATM i'am just trying to becareful with it trying not to trigger the issue. I just did an OTA update using FlashFire (6.0.1 (MOB31E) i wish v.7 will be available for my Nexus 5 ha ha!
Also if the Nexus 7p arrives I may just buy it to replace this Nexus5.
Click to expand...
Click to collapse
Hi Omega59.
Today I bought air compressed can(name: air dust) and open my nexus 5 as much as I could. I clean everything, every connector, every cable etc. and last few hours is working fine... even power button is working ok. I will let you know in next few hours how it will be, hope will be still ok
Good luck!
siamer
[edit]
there is still same problem, working better than before, black screen not showing so often but still showing... I think tomorrow I will order oneplus3... Would be nice wait to see new nexus but how... :/
Yeah I'm not sure when the Nexus 7p will arrive, they not even advertised much. I will assume next year?
OnePlus 3 looks nice, but compared to Galaxy 7 it's a bit better slightly. You should check out comparison charts
Maybe they are making a OnePlus 4 soon.
oneplus 3 already ordered. I don't like samsung. I would say nexus "7p" or "pixel xl" will be launch october as always prabaly 4th of october - leaks saing that... next oneplus will be launch around july next year as I know. the only phone that I was thinking about was oneplus, htc10 or new nexus but can't wait to see nexus...
today by excident I broke screen in my nexus 5, got a little bit angry
Regards,
siamer
omega59 said:
Siamer no solution just waiting for my delivery of the part. However it is getting worse with the blackscreens and crippled lag.
Click to expand...
Click to collapse
You probably don't want to hear this, but if it's getting worse, it's probably because of the pressure you apply to it, you make it worse. Be careful when you apply pressure around the motherboard since it's very sensitive. You REALLY don't want to break the motherboard. So if you find yourself pushing on the motherboard too often, you might want to leave it and wait for the replacement part so you won't ruin it.
Waiting for your news...
My part arrived yesterday. I put it in was pretty easy, however the first attempt i had to redo the top connector bc it was still black screen and no audio. After I disconnected the top connector ran some alcohol over it, re-put the top part things are working okay.
Just a note, the little USB connector (charger slot) seems to be very tight compared to the old one. Maybe bc it's new and not as worn down. But even just to put the wire in, requires more of a push, same with removing it.
I will see how it goes before I can really say that was the issue. I will report after a few days about it.
siamer said:
oneplus 3 already ordered. I don't like samsung. I would say nexus "7p" or "pixel xl" will be launch october as always prabaly 4th of october - leaks saing that... next oneplus will be launch around july next year as I know. the only phone that I was thinking about was oneplus, htc10 or new nexus but can't wait to see nexus...
today by excident I broke screen in my nexus 5, got a little bit angry
Regards,
siamer
Click to expand...
Click to collapse
I don't think N7P will be out this year, they have not advertised anything and we are almost in Oct. Right now they are all rumors.
omega59 said:
My part arrived yesterday. I put it in was pretty easy, however the first attempt i had to redo the top connector bc it was still black screen and no audio. After I disconnected the top connector ran some alcohol over it, re-put the top part things are working okay.
Just a note, the little USB connector (charger slot) seems to be very tight compared to the old one. Maybe bc it's new and not as worn down. But even just to put the wire in, requires more of a push, same with removing it.
I will see how it goes before I can really say that was the issue. I will report after a few days about it.
Click to expand...
Click to collapse
When I changed my screen and housing it was difficult to slide the USB connector in too. Just make sure that everything is in place, there is a rubber think for the microphone, maybe that's what's in the way. Don't stress the connector too much.

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