Database Info

HTC Fuze, Black/Blank Screen. Everything Else works, just can't see it.

Firstly, my screen does not show visuals. I can still touch the screen and make things happen, but it is just a back-lighted black screen. I have answered calls on it and such. Basically I'm returning it and getting a new one.
Since I am getting a new one, I want to see if anyone ever heard of this problem and to see what the cause of it is, for prevention purposes.
I didn't get it wet (the white sticker in the back is still white.) Though I have flashed PROven ROM to it a couple months ago (it's a great ROM by the way), but could that have messed up my screen?
I also wanted to know since I can't see the screen, would I have to, for warranty purposes, (blindly) reflash to the Stock ROM?
Thanks in advance!

Yeah, you probably oughta return it to stock configuration (good luck on that!). If you're really lucky, that might even fix the problem. Have you done a hard reset yet? Might be worth a try, although it certainly sounds like a hardware problem.

Sounds like the flex cable has gone bad

Exactly same thing happened to me this Tuesday. Luckly I backed up info to memory card using PimBackupV2.8 with remote control software on my PC. With the remote contol tool, I could see everything as if on my phone and icons are clickable.
Hard reset did not fix the issue. I then flashed the shipped official ROM and stock SPL for warranty purpose. Will send the phone to them today for repair.

mine also like that..
from vodafone also..
the things that make me panics is the phone become hotter and hotter.

asdiqa said:
mine also like that..
from vodafone also..
the things that make me panics is the phone become hotter and hotter.
Click to expand...
Click to collapse
Summer is coming...

Sometimes they make updating phones too easy......

The back of my phone often gets hot I have to use the edges to hold it even though it was not a hot day and it is in my pocket.

blank screen
ya so my screen is blank white
but everything else works
i've heard something about this being a faulty "flex cable"
how can i fix this?
thanks so much for your help

how do i fix this???

did you eventually find out how to fix this/???

u ever end up fixing that? how?
thankss

Mine was still in warranty so I rang Vodafone. They sent me a special delivery envelop the following day. I sent it back to them. The following day I got a text message from them saying they got it and was working on it to fix the fault. The next day received another message saying the device was on the way back to me and I should receive it the following day.
Actually they sent me back a replacement

So.. basically.. is this a faulty flex thing?

I had the same problem for the last week until today i was about to buy another one since i dont have any warranty for this one.. I searched google and saw somebody say that just putting a business card between the keyboard and the lcd and then slide it and it works so far
hope it helps everybody

Ack! my Fuze, which I got off eBay a few months back, just went black too.
I'm not exactly sure whether it's the LCD or the flex cable, but the fact that the D-pad backlight also has become intermittent makes me think it's the cable.
So has anyone attempted the flex cable repair themselves? I see you can buy the cable for around $40 and the LCD for around $80 from Hong Kong.
Maybe this is a sign I should just get an Android device.

eelpout said:
Ack! my Fuze, which I got off eBay a few months back, just went black too.
I'm not exactly sure whether it's the LCD or the flex cable, but the fact that the D-pad backlight also has become intermittent makes me think it's the cable.
So has anyone attempted the flex cable repair themselves? I see you can buy the cable for around $40 and the LCD for around $80 from Hong Kong.
Maybe this is a sign I should just get an Android device.
Click to expand...
Click to collapse
Did you end up fixing it? I have the same problem.

same thing happened to me Twice.... in my sleep overnight. I LOOOOOOOOVe my raphael but man this was the last straw

This maybe of some help for those of you with blank screens. I bought a Touch Pro on ebay that had a very dark screen, occasionally you could just make out some icons being displayed. Using Mymobiler showed that the basic system was working, as was the touchscreen. Other symptoms were that the camera would not work and the keypad lighting was intermittent. Sometimes on connection to Mymobiler a dialog box would come up saying there was an error with Microp?!?
Despite cleaning all internal connections and ensuring they were correctly and securely made the problem remained. I then noticed that the small camera used for video calls (in a socket on the main flex cable) looked very dirty and corroded. I removed the camera module and, using a fibreglass brush, cleaned the contacts on both the socket and the camera module. These were very badly corroded with verdigris.
On putting everything back together I was most surprised to find the screen was now working, as was the main camera. Unfortunately the ROM that is loaded doesn't seem to have any facility for checking the front video camera. There are still problems with sound - both the loudspeaker and the headphones seem to be dead and I have not had the opportunity to test GPS, Wifi, bluetooth, buttons, etc, however I will keep working on it.
Hope this is of help to someone.

[SOLVED] Screen & Speakerphone Issues.

First of i want to thank the many people on here that have tried to help me fix my problem, from the PM's to the replies in various topics i posted on. Let me refresh you of what was going on. My screen would turn on by itself and turn off after 10 or so seconds and turn on Car Mode while doing this. This would happen at random times, but lately it would do it continuously. It would turn for 10 seconds or so, turn off, then turn right back thus draining my battery in a matter of an hour or so. Also, with this problem the speakerphone would be on by default when i received/made a call since the phone thought it was in car mode. This would annoy the piss outta me!!! I had traded my iphone 4 for the inspire and found myself wondering WTF did i just do. The phone had worked great when i received it. It had the Ingersoll Rom on it but I had wanted something with more eye candy so i installed Coredroid. It seemed like after i had done this, my problems had started...
I installed just about every ROM i found on XDA to see if it was a problem with a flash or something. No Luck. I began to google my problem and found it to be quite common and wasn't related to a specific ROM at all, but no one seemed to have a fix for it. To me it seemed the phone was almost shorting out. So i thought the connection in the usb port was jacked up. I ended up shoving a USB cable from monoprice in and bending it upwards. I suspected that this cable was the culprit so i didnt care if I bent the **** out of it. It worked for maybe 5 minutes or so. That was a big step for me! So after that i decided to use a small flat head screw driver. I took out the battery, micro sd and sim card. I laid the phone screen up on my desk and stuck the screwdriver in the bottom of the usb port and pried up on it rather hard. By the bottom i mean the on the bottom side of the 5 connectors. Thats all! My phone is rock solid again and i don't have to use my Upgrade, which took effect today lol. I am not sure if this is a permanent fix or not and i take NO responsibility if you try this and end up [email protected] your phone up. Sorry for the long read.

Weird fault with Note 10.1. Help!

Hi guys, newbie here, and im in desperate need of your help!
So I decided to buy an Note 10.1 and yesterday I received it. Straight away (after turning on) I noticed this rather irritating noise (like a notification sound but not one that is the ringtones options on the tablet) that the tablet made when I held it with one hand well, at first I thought it was a motion gesture since whenever I hold it with one hand (the right hand) it switches to the previous app if your in an app, or previous Web page when surfing the net. So I searched the options 100 times, and nothing to toggle off.
Anyway it bugged me more and more and I couldn't figure it out, then by chance i just pushed slightly on the back of the tablet and the notification noise goes off. Push again, it happens again. I decided that it could be a loose connection being made and remade every time I decompress the right side back panel (I can play it like a piano). So I took the back panel off (a pain in the ****) and noticed a ribbon cable that runs directly where I push the back panel (the S pen sensor cable). It was plugged in correctly, but wasn't taped to the battery like the 2 fatter ribbon cables.
So, I taped it down thinking that me pushing the back panel was moving it and creating a loose connection. I thought I had solved it. Booted it back up, no sound!!!!! Reinstalled the back panel, booted again and BOOM, the sound returns.......
Gutted.
Not sure what to do next, it definitely sounds as if something is disconnecting and reconnecting like a USB on a PC, im getting the sound but no notification or error. I have no idea why this would make an app switch to the previous app or webpage when on net.
Any help would be much appreciated.

Well, it seems I have solved the issue. Since this is a new account, I can't post youtube videos. So I'll leave those out for the time being.
Firstly, heres a video showing the fault. As you can see, I've narrowed it down to the docking station/charger connector.
The ribbon cable was seemingly depressed causing it to disconnect briefly before reconnecting when released. Probably the down side of having a flimsy plastic case.
Solve the issue I removed the ribbon cable and taped a small amount of foam right at the mouth of the connector, making the whole connection sturdier and harder to depress with the cover on, which can be seen here.
Hopefully this helps anyone who finds themselves with a similar issue.

joey8 said:
Well, it seems I have solved the issue. Since this is a new account, I can't post youtube videos. So I'll leave those out for the time being.
Firstly, heres a video showing the fault. As you can see, I've narrowed it down to the docking station/charger connector.
The ribbon cable was seemingly depressed causing it to disconnect briefly before reconnecting when released. Probably the down side of having a flimsy plastic case.
Solve the issue I removed the ribbon cable and taped a small amount of foam right at the mouth of the connector, making the whole connection sturdier and harder to depress with the cover on, which can be seen here.
Hopefully this helps anyone who finds themselves with a similar issue.
Click to expand...
Click to collapse
that woulda went straight back to the store

Yep, if the problem isn't fixed there's no way it'll get fixed under warranty now...
If the device is less than a week old, in Oz, the shop is supposed to replace the device immediately. This doesn't mean they won't try the old "It'll take 2 weeks to fix" and "It has to be sent back for repairs" schtick....

shaun298 said:
that woulda went straight back to the store
Click to expand...
Click to collapse
I got it from Ebay, although it was listed as new/unused.

Nexus 5 water damage - screen's all black - motherboard related?

Hello guys,**
Well few days ago I accidentally dropped my Nexus 5 in a glass of water for just 1 sec. So I immediately switched it off and wait a bit to let dry then restarted it, and all seemed to work fine. But just some days later and up to now the phone boots up all fine as usual to the lock screen, and from there I can pull down the notification bar (and navigate through it, activate/deactivate wifi, etc..) but when I unlock it to get to the home screen it becomes all back and nothing appears on the screen even though the phone is still on.*
It's really confusing and weird. When I call the phone it rings (so no signal or sound problem) but I can't still access the screen to take the call as it's all back and unresponsive.
Following some suggestions I disassembled the phone and cleaned it dry but same results again! So now I think the problem is somehow related to the motherboard, coz as you might notice on some of the pictures attached, it seems that some plastic parts have melt down to cover other smaller parts. Anyway guys,*I'm just wondering if some of you guys had experienced something like that and if you were luckier*to find a solution or any directives that could help. Or you even think that's a motherboard problem like, do you know any ways to fix that o buy a new one somewhere??
PLEASE!!

Sorry apparently, I can't publish links until I get like 10 posts or plus..
But anyway guys, I'd really appreciate your help.

Why did you power it on and short circuit it on purpose for??

Bump

@SekouCheikh

Maybe it's a coincidence that you dropped it in water and this happened a few days later. Once in a blue moon mine does something similar to this (although not usually as start up only after lots of use), but I think it's related to an app or xposed. I only notice it after installing a bunch of crap again. Maybe try a factory reset (do it though the computer) just to see if it is somehow not hardware related? That's what I would try first.

Help please

Ttt

Wait... Are you seriously posting from 2 different accounts??
<...>
First, simply try to factory reset or flash a new rom. There is not enough evidence to be sure it's a hardware problem, it could just as well be a coincidence that it started happening just now.

-SmOgER said:
Wait... Are you seriously posting from 2 different accounts??
<...>
First, simply try to factory reset or flash a new rom. There is not enough evidence to be sure it's a hardware problem, it could just as well be a coincidence that it started happening just now.
Click to expand...
Click to collapse
No, I just like to help

Help Op solve the problem please

Ttt

Nexus 5 Audio and Black Screen Issues

Hi everyone, I'm have an issue with my Nexus 5 and hoping someone here can tell me whats going on.
It started off with the sound always cutting out, and I have to press the back part near the "S" logo for it to return.
Eventually the screen would go black but I can clearly see a back light is on. Now not only does the sound cut out, and screen goes blank.
It has become very sluggish to reboot it. I hold the power button until the phone reboots "Google" logo appears and the android animation. Now during this time the phone will be so slow to the point of being crippled out and i have to reboot it again and again until it is normal speed returns. Often it will black out during this time.
I'm just trying to understand what is failing. I tried safe-mode and it still has the issue. I cleared cache, reset the phone everything, nothing appears to fix the issue at all.
edit: I forgot to add, when I'm on YT or listening to music or browsing the web, even though the screen is blank with just the back light on, the sound is still going (when it works). I get text/call notifications still during this time.
My Phone Details.
Nexus 5
Android version, 6.0.1 (MOB30Y)
no ROOT

No replies at all, I guess I may have to garbage the phone. Idk what else to do with this device to fix it.

Please don't throw it away.
You said that pushing at a specific spot fixes the problem (or improves the audio situation). This means that it's a hardware problem. I have disassembled it many times and I know the layout. Behind the 'S' of NEXUS is actually the motherboard cover, and under it are 2 connectors; one for the battery and one for an extra 'board' that is located right underneath the LG logo on your back cover. On that 'board' is your screen connector, and also the speaker rests on there, as well as the primary microphone, 3G and 4G antennas and of course the USB port. The connector for this extra board is actually located a bit to the left on the 'S' (when you look at your phone from the back, it's more below the camera).
Now I have to note this: While using my phone, I have experienced some UI hiccups. At random times (very rarely) everything would just freeze for a few minutes, though music would still play. The power button was useless apart from the hard reset, it was so badly stuck. This was a software problem, although it appeared MOST at one point when my motherboard was faulty. Since I got a new device, it happened again but only once. I'm not sure that this is what you are experiencing. If this is the case, then it's a software fault. Never happened on CM so you can give it a try.
But since it's probably a hardware problem, you can always check it out yourself. Obviously if you have warranty you are covered. Otherwise, you can try disassembling it, at least take the back cover and the motherboard cover off, it's ridiculously easy, there is a disassembly guide from ifixit (I think) online, just be careful not to break the clips of the back cover (xp talking). If you open it, keep away metal things and the first thing you do after you remove the motherboard cover is remove the battery (xp talking again). Obviously turn off the phone properly before you attempt anything. Everything is sensitive in there so be careful. What you should look for is the long connector that connects the extra board that is located at the bottom of the phone with the motherboard. That's what you are pushing so if it's not sitting correctly, then that's your problem.
Plus, everything in there, apart from the motherboard, is cheap and can be found on eBay so don't worry if something is broken (unless it's the motherboard, then no hope ).
I hope I helped.

Firstly thanks for the reply. I did manage to remove the back and get to the connector you were saying. I reseated this and noticed the phone was working much better. I noticed the following still.
When it starts acting slow/crippled pressing this connector fixes the issue. However once the screen goes black with just a backlight this method is rendered useless. Also sometimes when I plug in the wire to charge it will cripple and or go black. So I wondering if the board is shot as you suggested to order a new one, or is it the connector strip ?
Again thank you for the response.

It seems like this board is causing everything. First, check the connector on the motherboard. Make sure that nothing is wrong on the motherboard. Then you can remove the bottom black plastic thing that has the speaker on it and 2 antennas. Then, inspect this board. Check the connector of the display. There is only one big connector on it. This board is glued on the frame of the phone. You can remove it but do it carefully. Do it slowly so that you don't break it. First, remove the antennas extension cables from either this board or the motherboard, and then pull it out.
This board is definately responsible for the black screens and audio issues (unless your display is faulty, check its connector), but I'm not sure about the phone being sluggish. Since this board offers input to the motherboard, I suppose that it could be its fault.
Remove it and inspect everything. Then, if you want, you can order a new one. If you come across D820 and D821 models, I don't think that this part of the phone has anything to do with it so don't worry.

I will take a further look into this for sure, and report back. If you can provide which motherboard is required for my device, so I can also read into this and so that I may order it right-away. Is there any model number or something that indicates which board to order once it is open?
Thanks again!

omega59 said:
I will take a further look into this for sure, and report back. If you can provide which motherboard is required for my device, so I can also read into this and so that I may order it right-away. Is there any model number or something that indicates which board to order once it is open?
Thanks again!
Click to expand...
Click to collapse
You don't need to change the motherboard, not to mention it's very expensive and hard to find. What you need to replace is probably the flex cable that goes below the battery. For example this.
This is not model specific, you can use it with all available Nexus 5 models (D820/D821, 16/32GB) so it doesn't matter what device you have.
FYI, if you think that you should replace your motherboard (you probably shouldn't), you need to take into account the storage (16/32GB) and the network differences (D820 or D821, the only difference is about the 4G networking, the american version has some bands enabled and some others disabled, and vice versa)

Okay, I just ordered the replacement flex cable. It is going to take about a month before it arrives from HK , I hope it fixes the issues. I will respond to this post once it is here and installed. Thanks again.
http://www.ebay.com/itm/271660361300?_trksid=p2060353.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT

omega59 said:
Okay, I just ordered the replacement flex cable. It is going to take about a month before it arrives from HK , I hope it fixes the issues. I will respond to this post once it is here and installed. Thanks again.
http://www.ebay.com/itm/271660361300?_trksid=p2060353.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT
Click to expand...
Click to collapse
in the meantime, pray it isn´t a motherboard issue, the conector can go bad and lose a few solder joints

I have exactly the same problem... I unmounted motherboard and clean everything but didn't help to much... did you find any solution ??

Siamer no solution just waiting for my delivery of the part. However it is getting worse with the blackscreens and crippled lag.

omega59 said:
Siamer no solution just waiting for my delivery of the part. However it is getting worse with the blackscreens and crippled lag.
Click to expand...
Click to collapse
my is the same. sometimes is working for few hours without any problems and than starting again, on the biggining it was power button problem but not I don't even touch that button (I use vol button to turn on) and sometimes screen getting black (with backlight on) and can't do anything so have to reboot... it's so anoying! Hope that parts will fix it, please let me know if you will find some solution. Today I will open phone and clean all connections etc...
Thanks,
siamer

I believe the part may fix it. I noticed if i run my finger along the strip the phone may uncripple itself or just turn black all together. I'm hoping it fixes it. I will report asap but this HK shipping is so slow it will be a month. Also there is no tracking
ATM i'am just trying to becareful with it trying not to trigger the issue. I just did an OTA update using FlashFire (6.0.1 (MOB31E) i wish v.7 will be available for my Nexus 5 ha ha!
Also if the Nexus 7p arrives I may just buy it to replace this Nexus5.

omega59 said:
I believe the part may fix it. I noticed if i run my finger along the strip the phone may uncripple itself or just turn black all together. I'm hoping it fixes it. I will report asap but this HK shipping is so slow it will be a month. Also there is no tracking
ATM i'am just trying to becareful with it trying not to trigger the issue. I just did an OTA update using FlashFire (6.0.1 (MOB31E) i wish v.7 will be available for my Nexus 5 ha ha!
Also if the Nexus 7p arrives I may just buy it to replace this Nexus5.
Click to expand...
Click to collapse
Hi Omega59.
Today I bought air compressed can(name: air dust) and open my nexus 5 as much as I could. I clean everything, every connector, every cable etc. and last few hours is working fine... even power button is working ok. I will let you know in next few hours how it will be, hope will be still ok
Good luck!
siamer
[edit]
there is still same problem, working better than before, black screen not showing so often but still showing... I think tomorrow I will order oneplus3... Would be nice wait to see new nexus but how... :/

Yeah I'm not sure when the Nexus 7p will arrive, they not even advertised much. I will assume next year?
OnePlus 3 looks nice, but compared to Galaxy 7 it's a bit better slightly. You should check out comparison charts
Maybe they are making a OnePlus 4 soon.

oneplus 3 already ordered. I don't like samsung. I would say nexus "7p" or "pixel xl" will be launch october as always prabaly 4th of october - leaks saing that... next oneplus will be launch around july next year as I know. the only phone that I was thinking about was oneplus, htc10 or new nexus but can't wait to see nexus...
today by excident I broke screen in my nexus 5, got a little bit angry
Regards,
siamer

omega59 said:
Siamer no solution just waiting for my delivery of the part. However it is getting worse with the blackscreens and crippled lag.
Click to expand...
Click to collapse
You probably don't want to hear this, but if it's getting worse, it's probably because of the pressure you apply to it, you make it worse. Be careful when you apply pressure around the motherboard since it's very sensitive. You REALLY don't want to break the motherboard. So if you find yourself pushing on the motherboard too often, you might want to leave it and wait for the replacement part so you won't ruin it.
Waiting for your news...

My part arrived yesterday. I put it in was pretty easy, however the first attempt i had to redo the top connector bc it was still black screen and no audio. After I disconnected the top connector ran some alcohol over it, re-put the top part things are working okay.
Just a note, the little USB connector (charger slot) seems to be very tight compared to the old one. Maybe bc it's new and not as worn down. But even just to put the wire in, requires more of a push, same with removing it.
I will see how it goes before I can really say that was the issue. I will report after a few days about it.

siamer said:
oneplus 3 already ordered. I don't like samsung. I would say nexus "7p" or "pixel xl" will be launch october as always prabaly 4th of october - leaks saing that... next oneplus will be launch around july next year as I know. the only phone that I was thinking about was oneplus, htc10 or new nexus but can't wait to see nexus...
today by excident I broke screen in my nexus 5, got a little bit angry
Regards,
siamer
Click to expand...
Click to collapse
I don't think N7P will be out this year, they have not advertised anything and we are almost in Oct. Right now they are all rumors.

omega59 said:
My part arrived yesterday. I put it in was pretty easy, however the first attempt i had to redo the top connector bc it was still black screen and no audio. After I disconnected the top connector ran some alcohol over it, re-put the top part things are working okay.
Just a note, the little USB connector (charger slot) seems to be very tight compared to the old one. Maybe bc it's new and not as worn down. But even just to put the wire in, requires more of a push, same with removing it.
I will see how it goes before I can really say that was the issue. I will report after a few days about it.
Click to expand...
Click to collapse
When I changed my screen and housing it was difficult to slide the USB connector in too. Just make sure that everything is in place, there is a rubber think for the microphone, maybe that's what's in the way. Don't stress the connector too much.