LED and HR monitor question - Galaxy S6 Q&A, Help & Troubleshooting

Hi everyone
I have a problem with LED and HR monitor glass. When I removed the plastic that came with phone in a few days I noticed little scratches on the glass that cover LED and HR monitor. Its not big deal since it does not affect picture quality nor HR sensor but i came here to ask if there is any way to buy that little plastic protectors for camera and LED-HR monitor glass. Every screen protector kit that I looked does not include protectors for that.

The HR-LED was scratched on my first galaxy s6 too, i took off the plastic cover only to find a big scratch on the actual glass, you and me are not the only ones complaining about this issue.

TheWarKeeper said:
The HR-LED was scratched on my first galaxy s6 too, i took off the plastic cover only to find a big scratch on the actual glass, you and me are not the only ones complaining about this issue.
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Yes I know that this is a issue with SGS 6. Lot of posts on forums about this problem. I just wanted to know is there any way to buy that little plastic foil just to prevent further scratches and damage. Its not problem to buy some screen protector kit if thats the only way to get that little foil but I cant find anything. Even from Samsung not any help.

Niks321 said:
Yes I know that this is a issue with SGS 6. Lot of posts on forums about this problem. I just wanted to know is there any way to buy that little plastic foil just to prevent further scratches and damage. Its not problem to buy some screen protector kit if thats the only way to get that little foil but I cant find anything. Even from Samsung not any help.
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There might be but its very small and very specific, since so many people see it scratched they wont bother to prevent further scratching so i dont think that theres a store that manufactures such plastic, you probably have a better chance asking samsung directly but i might be wrong.
I would be more worried about the camera lens than the entire backside of the phone so i usually do something very simple, i always store my phone into a bag of double soft cloth, that way i can feel safe that the phone is protected from all directions.

Use clear nail polish.
Sent from my iPhone using Tapatalk

Related

Heart rate sensor easy to scratch?

Is anyone else's heart rate sensor all scratched up? I removed the plastic when I got the phone on the first day and after a few weeks its pretty scratched up for some reason.
Yeah, I noticed that as well on multiple S6s I looked at. In fact, some are already very scratched from the factory as soon as you take the protective film off (if you can get it off haha).
Same here, as soon as i removed the protective film of the HR ive immediatelly found a hidden scratch beneath it, what the heck man, its a 650€ phone i deserve pristine condition on such a high price point.
TheWarKeeper said:
Same here, as soon as i removed the protective film of the HR ive immediatelly found a hidden scratch beneath it, what the heck man, its a 650€ phone i deserve pristine condition on such a high price point.
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You use fingernails or some kind of adhesive tape when removed the protective film?
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Ave666 said:
You use fingernails or some kind of adhesive tape when removed the protective film?
Sent from my SM-G920F using Tapatalk
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fingernails but ofc with care, the scratch is on the other side of the removal process so if it were my fingernails it would be on the right side rather than left side scratch.
lowjinyik said:
Is anyone else's heart rate sensor all scratched up? I removed the plastic when I got the phone on the first day and after a few weeks its pretty scratched up for some reason.
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Same here, yes. It's not Gorilla glass but only plastic so yeah, normal I'd say and it won't affect functionality in any way yet it's annoying.
It is indeed very annoying i cant believe they went cheap on us with such a stupid thing that could have made it a perfect phone... its stupid. I hope that the OIS is not there and rather part of the camera sensor ?

Is there a plastic piece installed factory over the camera?

I can't tell.... and if there isn't I don't want to pick at it and scratch it.
Nope
I just did the exact thing. eBay has the part it's easy to fix I did it. Just don't get the acrylic one. And ask before buying even if the picture looks like the OEM glass one make sure! Unless you want the acrylic one it's less prone to cracking but will scratch.
Sent from my LG-H830 using XDA-Developers mobile app
darkpower_4 said:
I just did the exact thing. eBay has the part it's easy to fix I did it. Just don't get the acrylic one. And ask before buying even if the picture looks like the OEM glass one make sure! Unless you want the acrylic one it's less prone to cracking but will scratch.
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How did you replace it?
I did actually get the acrylic one, as it is less likely to break again
kchannel9 said:
Nope
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Ok, this not normal, how did it happened.:fingers-crossed:
kms108 said:
Ok, this not normal, how did it happened.:fingers-crossed:
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Simply being in my pocket. You'll see on the forums this is happening to a lot of people. The consensus is that LG phoned it in on the camera glass quality.
kchannel9 said:
Simply being in my pocket. You'll see on the forums this is happening to a lot of people. The consensus is that LG phoned it in on the camera glass quality.
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Yeh, I noticed all the glass problems, am I lucky or what, no problem for me with any problem mention in this forum about the glass built or any other stuff, and I had my G5 from day 1 after exchange it once, but I can remember the reason why I exchanged it.:fingers-crossed:
Just looking back at my camera len, I do have a deep scratch, but lucky I have a PET lens protector on, so it's only the protector that is scratched, at least I do have 3 spare one left.
kms108 said:
Yeh, I noticed all the glass problems, am I lucky or what, no problem for me with any problem mention in this forum about the glass built or any other stuff, and I had my G5 from day 1 after exchange it once, but I can remember the reason why I exchanged it.:fingers-crossed:
Just looking back at my camera len, I do have a deep scratch, but lucky I have a PET lens protector on, so it's only the protector that is scratched, at least I do have 3 spare one left.
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Yeah I thought the same thing before I pulled the phone out of my pocket, nothing out of the ordinary had happened, and it was mysteriously broken. It's going to be like a recall if it gets really bad...
It doesn't take much pressure to brake it but it doesn't just do it on its own. This isn't the 6p being too tight around the glass and it breaking from expansion @kchannel9 just lift off what's left of your glass and peel it off no need to open the phone up. Just make sure no glass is left in it when you put the new one on. It should come with adhesive. And don't touch the lens! Cover it up if it breaks all the way it out or tape over it if it is just cracked to protect the camera! I might get the acrylic one to put over my glass replacement one now that I see how fragile it is.
Sent from my LG-H830 using XDA-Developers mobile app
It's simple to replace. Mine cracked and I ordered 2 off eBay. I had to replace it for a warranty exchange. Just use tweezers to get under the glass in the crack and peel it out. Insert the new adhesive sticker, then lay the new glass down. Takes about 5-10 minutes.
Sent from my LG-H830 using Tapatalk
Just replaced mine, was easy. The acrylic one I got from eBay/China works fine, though there are visible lines in the acrylic, it did not seem to effect the pictures taken. If I find with more testing that it does, I will get the glass again instead, and also add a glass protector as well. But for now seems fine.
Ok nevermind, after taking some pictures in full sun it is apparent that the acrylic adds a ghostly fuzziness to the images where there once was impressively sharp clarity. Going to order the glass version and a tempered glass protector for that piece as well. Really annoying, you'd think a $700 flagship phone wouldn't have this issue.
kchannel9 said:
Ok nevermind, after taking some pictures in full sun it is apparent that the acrylic adds a ghostly fuzziness to the images where there once was impressively sharp clarity. Going to order the glass version and a tempered glass protector for that piece as well. Really annoying, you'd think a $700 flagship phone wouldn't have this issue.
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I think it's individual case, just unlucky, my unit is perfect.:fingers-crossed:
This thread's existence would suggest otherwise: http://forum.xda-developers.com/lg-g5/help/cracked-camera-lens-cover-t3351748/page6

Liquid screen protector

lol i was reluctant to post this but our options are not looking good so far. Has anyone tried this? I wouldn't mind applying it often if needed but i always wondered if this works. I have seen what some think about it but im asking those that have actually tried it and have experience with it.
Search it if you don't know what im talking about
Mayonesa said:
lol i was reluctant to post this but our options are not looking good so far. Has anyone tried this? I wouldn't mind applying it often if needed but i always wondered if this works. I have seen what some think about it but im asking those that have actually tried it and have experience with it.
Search it if you don't know what im talking about
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I had it on my Nexus 6 and it worked great
why dont options look good?
I been using skinomi protectors screen the note egde. they work great and stick very well to the edge. havent had any edges pull up.
There also very clear and easy wet install.
xile6 said:
why dont options look good?
I been using skinomi protectors screen the note egde. they work great and stick very well to the edge. havent had any edges pull up.
There also very clear and easy wet install.
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Honestly, they feel like straight tacky rubber. They also affect the clarity in my opinion.
Hum i havent had that problem. I used my s7 edge without a protector for a wk til the skinomi came in. Once instal, after a day or 2 didnt even know i had it on.
But to each there own, you know.
has anyone done a crash test for these??
I've never used a screen protector on my previous phones (Note 2 / Note 4) and have never had any issues with scratches. I always have my phone in my pocket, though I always place it with the screen facing my thigh to avoid any accidental damage to the screen from outside and I never place keys in the same pocket.
When inspecting my note 4 after 2 years of use I can only see a few very fine hairline surface scratches that are basically only visible under very close scrutiny, under specific light and with the screen tilted at a specific angle - so generally speaking, my note 4 screen is still flawless after 2 years of use.
Now the scratch resistance of GG5 glass in the now infamous video of note 7 does trouble me as does the lack of good screen protectors which cover the whole screen without having to deal with drawbacks such as rainbow effects, hollow clicking, loss of sensitivity, peeling of corners etc.
Therefore, I'm also considering the liquid solution from Kristall for my preordered Note 7 in hopes that it could help prevent scratching of the glass on the device. I couldn't care less about the improved shatter-resistance of the GG5, as I do have an insurance plan that would cover an accident, but so far I have yet to shatter a screen on any of my phones.
So I'm planning to use the Note 7 as is, without ugly covers or screenprotectors, but would using something like Kristall liquid screen protector be able to improve my chances of not scratching up the glass? Does anyone have any insight / personal experience / references to tests that show its effectiveness in regards to scratches? (Not in regards to shatter resistance)
I have always been curious about these. I would love to see a video demonstrating the effectiveness.
Jooxie said:
I've never used a screen protector on my previous phones (Note 2 / Note 4) and have never had any issues with scratches. I always have my phone in my pocket, though I always place it with the screen facing my thigh to avoid any accidental damage to the screen from outside and I never place keys in the same pocket.
When inspecting my note 4 after 2 years of use I can only see a few very fine hairline surface scratches that are basically only visible under very close scrutiny, under specific light and with the screen tilted at a specific angle - so generally speaking, my note 4 screen is still flawless after 2 years of use.
Now the scratch resistance of GG5 glass in the now infamous video of note 7 does trouble me as does the lack of good screen protectors which cover the whole screen without having to deal with drawbacks such as rainbow effects, hollow clicking, loss of sensitivity, peeling of corners etc.
Therefore, I'm also considering the liquid solution from Kristall for my preordered Note 7 in hopes that it could help prevent scratching of the glass on the device. I couldn't care less about the improved shatter-resistance of the GG5, as I do have an insurance plan that would cover an accident, but so far I have yet to shatter a screen on any of my phones.
So I'm planning to use the Note 7 as is, without ugly covers or screenprotectors, but would using something like Kristall liquid screen protector be able to improve my chances of not scratching up the glass? Does anyone have any insight / personal experience / references to tests that show its effectiveness in regards to scratches? (Not in regards to shatter resistance)
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I do I had it on my Nexus 6and I never got one scratch on my phone I even dropped it on the concrete one time nothing
jason504 said:
I do I had it on my Nexus 6and I never got one scratch on my phone I even dropped it on the concrete one time nothing
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The Nexus 6 uses Gorilla Glass 3 though, which is even more scratch resistant than gorilla glass 4 (but more prone to shattering). I wish they would go back to using GG3 to be honest.
They should use Sapphire since we're paying so much for this damn phone
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---------- Post added at 03:55 PM ---------- Previous post was at 03:53 PM ----------
What phone has that sapphire screen? I think it's one of them Droid phones?
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Maybe JerryRigEverything will do a test on them to see if they do anything. I asked him on Twitter. Maybe he will check them out.
jal3223 said:
Maybe JerryRigEverything will do a test on them to see if they do anything. I asked him on Twitter. Maybe he will check them out.
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Something like applying the liquid solution to half of the screen of note 7 and then using the picks to scratch both sides would be awesome and would really show if this stuff has an effect?
Sent from my SM-N910F using XDA-Developers mobile app
jal3223 said:
Maybe JerryRigEverything will do a test on them to see if they do anything. I asked him on Twitter. Maybe he will check them out.
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Yes that would be the way to go TBH.
These treatments may prevent stuff from abrading the oleophobic coating but they aren't going to prevent scratches in the glass itself. Also if it truly is a persistent coating, it's going to change how your fingers slide across the screen. It could be for the better or for the worse. If it's the latter, I wonder how hard it would be to remove?
cpufrost said:
Yes that would be the way to go TBH.
These treatments may prevent stuff from abrading the oleophobic coating but they aren't going to prevent scratches in the glass itself. Also if it truly is a persistent coating, it's going to change how your fingers slide across the screen. It could be for the better or for the worse. If it's the latter, I wonder how hard it would be to remove?
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From what I've read online, the feeling was slightly different to naked glass, but not "bad different". Also the screen is supposedly gettimg a little more gloss /shine with this.
As I understand, the coating mostly covers/fills the microscopic pores on the surface of the glass, so I'm guessing that it'd still feel smooth?
As for removing the coating - no idea
I think I'm gonna try it out on my note 7 when I receive it (gotta wait till the 9th of September)...
I'll post back regarding my experience, but since I'm not gonna attempt to scratch up my new device on purpose, I probably won't be able to say anything regarding the effectiveness of the added scratch resistance as opposed to not using the solution...
I'd still love to see a proper test from JerryRigsEverything though!
Sent from my SM-N910F using XDA-Developers mobile app
GG5 is garbage.
I noticed today in direct sunlight that I have quite a few faint scratches. You can't see them when the screen is on and the scratches are only visible at certain angles.
But considering its only been a week and this phone costs as much as a laptop that's unacceptable.
Well from what i found, a note 7 screen replacement will cost $250(for the new screen itself) lol i would have ordered one and tried this liquid screen protector stuff but damn that lol
I did some Google-Fu and found this thread. Like others have said, what good is screen protection you can't remove if it gets messed up?
Staples employees rant about it.
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bjhill2112 said:
I did some Google-Fu and found this thread. Like others have said, what good is screen protection you can't remove if it gets messed up?
Staples employees rant about it.
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This is just what i found on this particular one
No, liquid screen protector does not work. Have seen reviews in my local forums that scratches occur after.
Also, I've just made experiment by putting on car coating material (aquartz t-cera) on my tablet's screen,
3 layers with a day of curing for each layer, 2x application per layer .. and after days of curing,
tried rubbing small piece of sand/dry cement to the screen glass (non gorilla),, and tadaaa, scratches !
so, No ... liquid stuff doesn't work for me.

How many of you with scratches on screen?

Hi people!
For those without screen protection, how many of you with scratches on screen of the S7 flat?
No scratches on my S7
No scratches on my S5 with not even a case for almost 2 years
its not bout scratches its bout how well you take care of your phone because it comes with gorilla glass 4 so it shgould last if you take care of it.
Gorilla Glass 4 my ass. I baby my phones and have never scratched a screen until this one. Super disappointed with GG4 or Samsung's implementation...
I also take care of my phones VERY much, and can see some scratches visible on sunlight after 3 months. I never put my phone with something that can scratch it. But then again, I saw those little scratches on every phone I had. Good thing about older phones is that it wasn't so freaking hard to find a screen protector
MrDusan said:
I also take care of my phones VERY much, and can see some scratches visible on sunlight after 3 months. I never put my phone with something that can scratch it. But then again, I saw those little scratches on every phone I had. Good thing about older phones is that it wasn't so freaking hard to find a screen protector
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Tried Google?
Loads of S7 screen protectors
*Detection* said:
Tried Google?
Loads of S7 screen protectors
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When U live in Serbia, ordering things is a pain in the.. Neck
I have a friend that works in a larger phone accessory shop here, and he said that none of the protectors they have are full screen or that they always have bubbles.
Have U tried any? Maybe a suggestion so I know which protectors are good for ordering online.
I have a galaxy alpha with gorilla glass 4, and also have the small scratches.
These small scratches come from sand,dirt,dust that is harder than the screen and rubs against your phone in your pocket, these small scratches are unavoidable without screenprotector.
But these are small so they don't bother me, what worries me more is the back glass which is not GG4 and scratches more easy.
Hi everyone.
I've owned a Samsung Galaxy S7 SM-G930W8 Exynos edition since release date. One day around month 3 I was removing the phone from my otter box case and with the littlest bit of flexing the back glass cracked horribly. I found this to be very annoying since this is supposed to be a "prime" quality phone with gorilla glass 4. I think it was more like gurly glass 4 as I bearly flexed the phone at all and am a very caring / gentle phone user and have owned many and never cracked a case/screen ever. My question is has anyone had broken glass, front or back replaced under samsungs warranty or am I crap outta luck? I called Samsung once and they said it's not covered. Since it was not outside of proper use I feel I was fed a line. Any help or suggestions? Very dissapointed in gorilla glass 4,and Samsung for placing it all over all sides of the gs7 in a very thin manner.
Makes me rethink if I'll ever purchase another Samsung again.
Discouraged and disappointed!
MrDusan said:
When U live in Serbia, ordering things is a pain in the.. Neck
I have a friend that works in a larger phone accessory shop here, and he said that none of the protectors they have are full screen or that they always have bubbles.
Have U tried any? Maybe a suggestion so I know which protectors are good for ordering online.
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Hard or rigid protectors can't cover the whole screen because the edge has a bevel. I got an anti-glare matte screen protector and it works great
southsideswaggar said:
Hi everyone.
I've owned a Samsung Galaxy S7 SM-G930W8 Exynos edition since release date. One day around month 3 I was removing the phone from my otter box case and with the littlest bit of flexing the back glass cracked horribly. I found this to be very annoying since this is supposed to be a "prime" quality phone with gorilla glass 4. I think it was more like gurly glass 4 as I bearly flexed the phone at all and am a very caring / gentle phone user and have owned many and never cracked a case/screen ever. My question is has anyone had broken glass, front or back replaced under samsungs warranty or am I crap outta luck? I called Samsung once and they said it's not covered. Since it was not outside of proper use I feel I was fed a line. Any help or suggestions? Very dissapointed in gorilla glass 4,and Samsung for placing it all over all sides of the gs7 in a very thin manner.
Makes me rethink if I'll ever purchase another Samsung again.
Discouraged and disappointed!
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Well those back panels can be bought for like 13 bucks and can be easy to replace but you will lose the waterproof tho.
featureza8336 said:
Hard or rigid protectors can't cover the whole screen because the edge has a bevel. I got an anti-glare matte screen protector and it works great
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Click to collapse
Thanks for the tip!
But I don't really want a rigid protector, I mean, i have been using plastic film protectors on all my phones, because I'm very gentle with them and just want to keep them from small pocket scratches. I just need a full screen one that will go over those 2.5d edges of the glass. I also don't like those matte protectors, they totally mess up the screen quality
I had 3 years SG S4 and only one little scratch. After 3 days having S7 I have already weird "graze" (is it correct word in English?) . Is not visible when screen is clean but dirt always stay in the same place. I'm VERY disappointed. Also afraid about home button made of plastic !
My first S7 edge had a super Deep scratch right on the screen curve, stay that for awhile before it turn in a crack going across the screen.
Sent from my SAMSUNG-SM-G935A using Tapatalk
I bought a Fosmon screen protector for both mine and my wife's S7s and they fit really well. If you apply them correctly then you won't have any bubbles. I never use the guides or anything to put it on, I just go slowly and use a credit card to smooth out bumps. Cleaning your phone screen first with alcohol and a lint free wipe cuts down on anything left on the screen to cause bubbles.
RiTCHiE007 said:
Well those back panels can be bought for like 13 bucks and can be easy to replace but you will lose the waterproof tho.
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That is not at all what I was asking. My question was has anybody had this issue and had it replaced under warranty? If so what did the process entail and what was said to get it done. I appreciate your comment as to boost your standings in the forums but if your info is not some of actual help you might wanna say nothing at all and let someone else answer the issue.
southsideswaggar said:
That is not at all what I was asking. My question was has anybody had this issue and had it replaced under warranty? If so what did the process entail and what was said to get it done. I appreciate your comment as to boost your standings in the forums but if your info is not some of actual help you might wanna say nothing at all and let someone else answer the issue.
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Since you went hostile... You might wanna to stop being a **** and start your own thread, for your own issue, instead of hijacking this thread. You broke your phone and that isn't a warranty issue, which Samsung already explained to you. He offered you info the help you quickly & easily fix your phone for very little $.
As for screen scratches on my S7, I don't have any so far. No screen protector either. I guess it's probably nerdy, but I carry my phone in a Nite-Ize holster, on my belt, and never in my pocket. So far, I've never scratched a screen on any of my phones since the OG Droid. I had a screen protector on my OG Droid, for a few months, but that's been the only one I've used.
southsideswaggar said:
That is not at all what I was asking. My question was has anybody had this issue and had it replaced under warranty? If so what did the process entail and what was said to get it done. I appreciate your comment as to boost your standings in the forums but if your info is not some of actual help you might wanna say nothing at all and let someone else answer the issue.
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What's your problem? Maybe you should just STFU then if you get mad bout people helping your dumb ass. You break your own phone and come in hete crying bout warranty while this treath is about scratches on the screen. So next time calm down or dont reply
Personally if your just using it day to day you wont see any scratches on your phone especially since the Galaxy S7 has gorilla glass 4. I would recommend a screen protector or even a glass screen protector if you are the type of person who chucks around their phone and doesn't really care about it.
You should be fine using it without a screen protector

Does someone know what are these stains ?

Hey guys,
So as i was admiring my S7 from all angles (truly a beautiful phone) under the sunlight, i noticed something weird. Just above the front speaker grill, i noticed 2 stains in like a form of pyramide. I tried to wipe it off, but nothing. So im afraid its maybe water (since it was raining hard the past week) or i don't know, maybe humidity ? What could it be ? Its midly annoying, could it be the sign that the "waterproofing" of my phone is deficient?
take a close look
http://imgur.com/a/OMWSA
I tried differents method to try to remove it. I tried to like "sucking" it out with my mouth as i though maybe its water but nothing, i also tried to use my hairdryer and proceed to put it in front of the speaker but still nothing.
Do you think its something that could be considered serious ? should i try to repair it in a center ?
I never used it in water and i bought the phone brand new 1 month ago, case and screen protector since day 1.
Looks like the paint coating is peeling off from the front glass. This happened to my friend on her s5, and I've heard several people with s7 have the same issue.
MrDusan said:
Looks like the paint coating is peeling off from the front glass. This happened to my friend on her s5, and I've heard several people with s7 have the same issue.
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so should i consider a screen replacement for this ? Its kinda annoying to know its here even tho the speaker works good
damsodems said:
so should i consider a screen replacement for this ? Its kinda annoying to know its here even tho the speaker works good
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If u have warranty, take it to samsung. It's ridiculous for a 1 month old phone to already have paint peeling off issues.
I mean, that's only estethic, it won't cause any other issues, it just looks ugly.
The paint is like a sticker that is glued on the glass, and it tends somstimes to unpeel if the glue isn't applied well.
Sent from my SM-G930F using XDA-Developers Legacy app

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