Related
I have noticed a major heating sometimes when making a phonecall, and I mean it becomes really hot...
Im not using the GPS what seems to be causing overheating to some users.
also please post your radioversion etc if you have this type of problems...
Make sure you don't hold the phone near where the battery is. If you look at the manual you will be exposed to dangerously high radiation levels! If you cover it with your finger or hand the phone module goes into high power mode which could account for the heat problem.
Well yes I did some investigating and it does not happen always. I think it could be happening when taking a phone call after charging. By this I don’t mean it’s hot when unplugging the device, it keeps getting hotter and hotter while speaking.
topspeclt said:
Make sure you don't hold the phone near where the battery is. If you look at the manual you will be exposed to dangerously high radiation levels! If you cover it with your finger or hand the phone module goes into high power mode which could account for the heat problem.
Click to expand...
Click to collapse
What, my package and manual are put away. Sorry, I didn’t understand 100%, where I can’t place my finger exactly?
I looked at the manual and did not find anything unusual… What did you mean?
There is a wiki nearby, with links to the on-line manuals
(the part below the battery is where the antenna is )
Ok now that you said antenna I found the part from the manual, if you look at the previous post he says only don’t hold your finger near the battery…. The battery is ½ of the phone…
But seriously am I the only one that thinks this is TOTALLY crazy that if you hold your phone normally from the bottom half you will be exposed to DANGEROUS LEVELS OF RADIATION??? I have had mobiles for 15 years and this is the first one that cant be held in your hand without looking how you hold it…
Are others also experiencing overheating sometimes?
Yep, I said 'battery' - if you look at the picture in the manual (page 10 - see attachment below). The danger zone is bottom 1/3 of the back surface area.
As far as i'm concerned this device should not have had certification and approval for use because NORMAL handling includes the bottom part of the phone. They expect you to be at least 1.5cm away from it too so in practical terms it is extremely difficult and inconvenient to hold. If you hold the top part your palm will cover or get near the bottom anyway so their constraint is ridiculous.
I wasn't aware of this when I first used the phone and I remember my fingers getting hot with a sharp pain.
This device should therefore NOT have safety approval because the context of operation does not include normal and reasonable handling.
So you have to ask yourself: is the HTC Touch Pro worth getting cancer over?
Yes I found that page after I searched the manual "antenna"... That just sounds crazy to me...
But still I don’t know did the SERIOUS overheating I had resulted from that. I couldn’t replicate it... It could be it was caused by the charging before I answered.
I have to pay more attention to that, because I think I had it happen before also.
excuse me, topspeclt, but if you are that worried, why do you use a mobile phone
The top of the phone got really hot. The steel around the camera lens was so hot I could not keep my finger over it… I don’t know, am I the only one experiencing this type of behaviour?
karloe said:
excuse me, topspeclt, but if you are that worried, why do you use a mobile phone
Click to expand...
Click to collapse
I used a Nokia N73 prior to this and no probs. So I'm in for a little dosage. But the handling contraint with the TP is a joke. I end up using the headset now because I can't maintain the ridiculous holding position without receiving hazardous SAR levels.
My observation is one that affects ALL users of the HTC TP and not necessarily other brands.
Had I known this BEFORE I bought the HTC TP I would have skipped it. Damn good for nothing 'Reviewers'.
Loco5150 said:
The top of the phone got really hot. The steel around the camera lens was so hot I could not keep my finger over it… I don’t know, am I the only one experiencing this type of behaviour?
Click to expand...
Click to collapse
That doesn't sound right at all. My TP doesn't get that hot. You might want to swap it (if you can) or call HTC support.
I have to duplicate it and see when exactly it happens…
I’ve noticed it happening few times, but didn’t pay that much attention to it because I use the HF when I’m not home. I started to use that a year ago when there was more talk about the radiation. I talk about 2hrs a day, so the tumours are probably on their way already. Its much more convenient anyway to use the HF.
I got full warranty so I will chance the device when I have confirmed this.
I have to say also that I came from Kaiser WAY too soon… I should have given the real cooks and wizards of XDA few months to find and fix the major bugs for HTC (mind you, they are doing it for FREE to them). I just got a too good of a deal; I got this device almost for the price of my old Kaiser.
No one is experiencing heating around the camera flash/lens area when talking?
Plase confirm so I know do I need to return the device.
I have the same problem sometimes. But it is not conected to making phonecalls. I expreienced this temperture phenomen while browsig the web (wifi) and I think some other situations.
I'll keep an eye on that problem and let you know when it happens again.
I had this problem with my xda orbit 2 as well (when using tomtom while the phoen was plugged in for chargching)
Loco5150 said:
The top of the phone got really hot. The steel around the camera lens was so hot I could not keep my finger over it… I don’t know, am I the only one experiencing this type of behaviour?
Click to expand...
Click to collapse
Perhaps a visit to HTC service centre?
I haven't had this extreme heating yet.
The TP becomes warm while charging, GPS use, Wifi, and even calls, but not to that extend that you can burn your fingers on the lense area.
I think your TP has a hardware problem.
Loco5150 said:
No one is experiencing heating around the camera flash/lens area when talking?
Plase confirm so I know do I need to return the device.
Click to expand...
Click to collapse
My first TP have battery problem and really heat up at the camera metal area when using call/apps. I got a replacement and the new unit don't heat up so fast or so much.
First of all, I don't think that you can possibly expose yourself to any dangerous levels of radiation, no matter how you hold your TP. The SAR tests are done anyway with maximum transmit power, so if you hold your phone from the bottom part and so impair the reception the phone gets, you can only get the official specified SAR levels at most. It does increase battery usage (hence not recommended), as the phone needs to use more transmit power, but the SAR levels are definitely safe - always at or below spec. The design were the phone antenna is at the bottom of the phone is actually very advantageous from SAR point of view, because the antenna element is further away from your brain --> less radiation. However, I do agree that for best reception (holding the phone from the upper part) the handling of the phone is a bit awkward. HTC probably just put the "dangerous levels of radiation" warning there to keep off any possible Americans waiting to sue their a**
Also, looking at the back part of my TP, it seems that the Wifi and GPS antennas are at the top of the phone, so getting hot around the camera lens/upper area while using these features should be expected. Again, I think this is actually quite a good setup, as the phone and wifi/gps antennas are as far away from each other as possible, thus interference between different antennas is kept minimal.
Oh yeah, and you should definitely not burn your fingers on your phone, there's something wrong if you really did (it can get quite warm, but not that hot).
Just my 0.02
My TP aint that warm, but it does get a little warm when playing games but not hot, only a bit warm.
Time to put fans into mobile phones
Hi friends,
Here i have one problem.....
I purchased HTC diamond 1 week ago, i'm facing here one problem, my phone was getting hot and hot. For just 5 to 10 min playing of video or audio or running any application my phone was getting hot, i feel like my hand was burning why so, is there any solution for it........?
HI
Is it CDMA or GSM diamond?
Becuase I face the same problem in CDMA Diamond
HI
Is it CDMA or GSM diamond?
Becuase I face the same problem in CDMA Diamond
I have the same prob, i have GSM EU version quadband.
This is a known issue with all diamonds. From what I know, there is no solution.
It's the processor which gets hot, playing music, watching video, surfing the net. Unless you get heat related problems, it's not really a problem.
Remember fellass:
Theres a bunch of stuff going under the hood and in a very very small space(we all know the Diamond is the smallest device around) It is a pretty big processor and a VGA res (double to most phone on the market now a days) plus the stuff we are running now a days is very demanding, accompanied by the multitasking we take for granted.
So heat is the natural opposed effect to all the computing that goes on in that small space. (ever walked in a server room, its hooottt.)
PS:is this the correct section for this question?
You forgot the battery Lol..
Regards,
Carty..
Hi, I got the same message but worth than yours. Whenever it's hot, its screen even though can not be aligned, means it shifts to left or right. I am still seeking help on this forum.
p.s.: any solution for this matter, please let me know. Thanks.
The heat for me has dissipated since my search for a balanced ROM and Radio. I use the word balance to illustrate that not all Roms/Radio's behave equally as far as performance is concern and the same goes when it comes to heat.
Generally yes, Diamonds will get a bit warm but no where near as warm as mine used to get when I first got it. I've flashed quite a bit to get to where I am.
Now, at best, it just get's a little warm.
Hey guys,
I've just receieved my third HTC handset with what I'd consider to be a major issue.
HTC Touch2 in 2009 - would often power off during calls (probably due to WinMo). Hardware buttons quickly became loose after about a month of use, and the backlighting stopped working.
HTC Legend in 2010 - this phone is two months old and the top speaker is so broken I can barely hear somebody on a call. Everything crackles and pops and, according to people on the other end, they can barely hear me either. It's annoying as when I bought it the call quality was great but gradually the speaker got buzzier and buzzier.
HTC 7 Trophy - the most serious of the bunch. Yesterday, whilst web browsing, the phone displayed a still multicoloured screen of static. None of the buttons would work. After taking the battery out and restarting, the static re-appeared. I've managed to power on the phone since - you have to wait an hour with the battery out - but you get the same static lock ups when web browsing or using search after about five minutes. Having had a similar experience on my laptop, it looks to me like a GPU failure.
Am I the only one who has experienced incredibly shoddy hardware quality control from HTC? I'm going to have to replace the HTC Trophy and, at the moment, I'm starting to seriously question going with an HTC. The touch2's button issues were forgiveable because that was relatively cheap, the Legend's speaker was incredibly annoying but the Trophy's GPU failures are completely unforgiveable IMO. They render the phone completely useless.
Am I just unlucky or have others experienced similar concerns?
Cheers
My Hero has been fine, along with my touch... Although that met a washing machine in the end
Finally ~ Someone With A Similar Issue
Finally, someone that doesn't purely worship HTC... Although I haven't experienced issues to the magnitude of your's, I haven't been 100% happy with my phone since the day I bought it. I have a HTC Desire, and I got this phone in confidence after reading many reviews about how good the phone was, these reviews were clearly written from people with 0% experience with the phone.
I will number the issues I have had with the build quality of this phone...
1) The case on the back of the phone, has only ever been took off about 4 times, I have never dropped my phone or anything, however it starting to come off, yes, I can take the back of my phone off, without using the finger slot.
2) The screen is so easy to scratch? It was in a pocket with an Asthma spray, and there was no vigorous shaking of my pocket, yet somehow the screen just completely f****d up man... wow.
3) This is probably the worst issue I have. Every time HTC releases an update for my phone, I run into some sort of issue. I got my phone in May/April 2010 (it's on Orange UK however de-branded and now due to update issues, running a custom ROM) and immidiatley I found that an update had been released. After downloading the update the phone started to install the update, however it restarted and nothing happened. Left it for about an hour, nothing... So yes, I did the worst, took the battery out and messed it up completely. The shop I got it from forced me to send it to HTC, it took them 5 weeks (VERY poor customer service) and when I got it back they had barely fixed it, as when I turned it on, it finished installing the update?
4) I have had some other software issues, such as the system occasionally locking up and having to remove the battery to get anything to work. Occasionally the screen will lock up, like I won't be able to click any icons, however I'll be able to swipe from screen to screen, and it really can be quite annoying. As far as battery goes, it will last me an entire day, but will require a charge at the end of the day.
However, I think me and you are in a minority. I'm 14 years old, and I talked my Dad into buying a HTC Desire HD. He hasn't had a single problem with his, it installs updates perfectly without and issue, and the software performs seaming-less (except for a problem with a process that took up 80.9% of the RAM, fixed by turning the USB Debugging on?) So I believe HTC are good, theres just a few really, really bad apples in there, and unfortunately HTC won't admit this, and don't want to do anything about it... I hope I helped, I'm fairly new on here...
Cheers, Michael.
Well guys,you are a minority indeed.This Tuesday I received my Desire HD,which is my fourth handset from HTC.I have had a Diamond,a Hero,a Desire and now the Desire HD.The only problem I ever had was with my Diamond which,after one year and a half took some water in it without getting exposed to any water,but it was because the climate here is very humid.Other than that I have never had an issue.And I am no fanboy,if I had problems I would change without second thought.
I'll just tell you that a friend of mine punched my Desire HD with his full strength(don't ask why) while it was in my pocket.I thought the phone was done for,scrap,but the phone is like nothing happened.My friend's hand wasn't so lucky however,it still needs ice!
Hi,
I have a Xperia Z3 for a few months now. Software wise it's great, I really love it. But I have a series of very annoying hardware issues.
1) USB cable doesn't connect properly. Well, it does, but any movement breaks the connection. Touching the cable, even lightly, disconnects the USB. I lost a lot of time transferring files and accidentally pushing the cable, and it's super scary to install sensitive stuff via USB.
2) It gets really hot really fast. Playing simple games or browsing the internet for 5 minutes already makes it warm. Playing hardware intensive games for 20 minutes make the phone so hot that it's *really* uncomfortable to hold it. I can't play games outside because I can't stand holding the phone, and putting it in my pocket just makes my leg hot because the heat is spreading through my pants. Despite that, I never got a overheat warning. It happens with both stock and custom ROMs, so I don't think it's a software issue.
3) I got a small crack on my screen. I have absolutely no idea how it happened, but I don't think I was careless. Is the screen too fragile? I don't think so, this one is probably my fault , but might as well ask.
I'm asking all of this because these problems are really annoying me, and I want a new phone. I really love this software/spec-wise, so I'm thinking to get the same. But damn, if I buy another Z3 just to have the same issues I'll feel like the biggest idiot on the planet.
So, was it just a bad luck thing or should I go for another phone?
Thanks for reading.
Hi Hexenir
I've had my z3 for around 6 months now and think it's a great phone.
No. 1, have you maybe worn the USB port out by connecting lots and lots of times? (you mentioned you've used custom roms so I assume you've flashed more than the average user) Do you charge through that port too, thus increasing how many times you've used that port? I use a Magnector to charge so I only use the USB port to side load apps and mine is totally stable. I can move the phone around whilst it's connected and it doesn't break connection. Also, are you using the cable that came with the phone? Sometimes other brands can be sloppy fitting.
No 2, I can't really comment here because I don't play intensive games on mine. I have browsed reddit for easily a full hour and there might be a slight temperature increase but nothing I wouldn't expect. It's also sat in a case so I'd imagine it's harder for my phone to get rid of heat.
No 3, As I just said, I use a case so I've not got any cracks on mine (yet, touch wood) but I haven't ever dropped it either. I use a Roxfit case and I'm really happy with it. I always used to keep my other phones naked (no case) but the glass front and back made me feel paranoid about dropping it. There's also the issue that the z3 can slide if it's on a flat/smooth surface (mine slid on my bed duvet and I've heard they've slid across tables) so again, my case stops this.
These aren't cheap phones so at the end of the day it's your decision but if you do, I'd recommend a magnector and a case. Another thing I should mention, I switched to a magnector because I worried about wearing the water tight seal by opening it to charge every 3 or 4 days. Have you recently done a pressure test to see if you've worn that seal out?
The Z3 is a great phone, but ...
1)
USB - I usually use the magnetic port for charging and do most file transfers by wifi so the only usage of the USB port is for me flashing roms. Nothing happened yet but I guess this is something which can be fixed under warranty.
2)
My kids play Asphalt 8 on it and it does get warm but not hot. Before investigating further I would recommend doing a factory reset to see whether this resolves the issue. If not, warranty may help either.
3)
A pain in the ass and you are not the only one. Depending on your country you may have difficulties to get that repaired.
1- Bad USB? Have you tried using another cable and/or another computer to see whether the same problem persist? I highly doubt its software issue, wouldn’t harm to do a repair with Sony PC Companion. If you have tried all those mentioned above, I would assume it’s a defected phone, hardware issue.
2- I think its normal for the Z series, they do tend to get warm easily. I have the Z and now the Z3, both experienced the same thing. One thing is that heat disperse poorly on glass in compared to metal. This might be one reason why many OEMs do not use glass back anymore. I know its a shame, beauty or performance, your choice. However, i would say the Z3 disperse heat far better than the Z.
in addition to that, it also depends your location. Here in Vancouver, its mostly raining and windy, so heat isnt that bad in compared to Asia, Hong Kong/China etc.
Idle average CPU temp is 24 Celsius
Browsing average CPU temp is 30 Celsius - 40 Celsius
Playing games reaches 4x Celsius fast. I normally let it cool after reaching that high. Thus, i barely play games on the phone.
3- I do not believe that the Z3 has gorilla glass 3/4 so I wouldn’t bet on the glass is "tough." That said, I would advise you to put on a screen protector regardless of whether you like it or not. Trust me, a simple screen protector will hold the glass together. I had the Z before and dropped like x times and the screen didn’t crack at all. Dropped my Z3 few times and its still fine.
Well if I purchase a phone where the screen cracked randomly and have the issues u mentioned I would not buy it again.
With the screen crack Sony will refuse to repair it under warranty but u can still try.
I always have an insurance when I buy Smartphones. I paid 150€ and it covers everthing Sony will refuse to repair.
Hi All,
I've been having a number of problems over the past few weeks with my OnePlus One, not quite sure what to do so I thought I would ask here for any advice.
Overall my major problems:
High CPU usage (and therefore high phone/CPU temp to the point of needing to turn off because of overheating)
High battery drain (and the battery will not last 5 hours even on sleep)
messages take between 1 ~2 minutes of hanging to send.
Phone randomly waking in sleep (contributing to the battery problem?)
I've looked into it a bit, I've disabled the Google Play Services from waking in sleep, cut down and uninstalled most apps. I've let it drain completely and left it off for 1 hour before charging to full and turning it on. I've tried to do everything people have suggested and nothing so far has worked.
My Phone Build:
Completely Stock CM12.1-YOG4PAS1N0 [Installed through OTA]
Kernel version 3.4.67 - untouched
Never rooted (I've been lazy), no custom rom, nothing touched in bootloader
Always kept safe, no damage, no water damage
I am thinking of doing a factory reset to see if that solves the issue, right now just looking on a way to backup all of my sms/app data (since I can't even titanium because it's not rooted) [All suggestions welcome if you have any good backup software/app that I can use on unrooted phone]. I do suspect a possible virus, hence the want to factory reset, especially about the messages taking so long.
Any help is appreciated, thank you in advance.
Happy to provide battery log or anything if necessary.
Thanks!
Hey there,
I'm so tired of talking about this topic that I can barely work up the determination to write this response. I'll give it a go though and I'll try to keep it short, simple and leave as much emotion of as possible.
So I've had my phone 10 months now. It seemed great at first but it wasn't long before I started seeing cracks (not literally). It began with the battery, or lack thereof. These days it's much worse but even back then it was noticeable worse than any other phone I had owned in the past. I first reported this issue... 6 months ago.
I'll leave that to sink in a little, before telling you that even now my issues are still not solved and I am having to take OnePlus to Trading Standards and receive third party consultation and legal advice.
So six months I have complained and begged them to solve my problem. And in that time my phone has gotten significantly worse.
It exhibits the EXACT same problems as yours. Down to the last note.
The battery... *sigh* Oh the battery. It now lasts around 1 hour of heavy use, 2-3 of moderate use and a bit more otherwise. Even if I leave it completely alone I have to charge two to three times in a 24 hour period.
The CPU seems to be randomly throttling. Performance from app to app will be vastly different.
The heat that comes off this thing is obscene. At times I literally cannot touch the face of the phone or the camera lens they are so hot. (I remember recording some temps once at 47 degrees centigrade).
My messages generally either send or don't. Or maybe I don't wait long enough. I just usually copy the text and resend anyway.
I have issues with my touch screen responding. Funny I never had these or never noticed them when everyone was shouting about it. Now they've released a fix I have them.
Some Wifi networks do not work, they get stuck forever "Connecting".
The phone no longer rings, vibrates or gives any indication of incoming calls. Sometimes it'll pop-up on screen, sometimes there will be literally no indication even on screen except that my phone wakes itself up to the homescreen and then minutes later tells me I have a voicemail (which also has no notification sound/vibration)
As it is I have finally, just this last month been offered an RMA... YES that's right, it's taken them six months to own up to an issue and offer me that which is stated in my warranty and within my rights.
Unfortunately, for them, it is no longer good enough. I have applied to my bank to forcefully remove the money from them and return it to me. That is being decided with the evidence I have, by my bank at the moment.
After that, the ball is in their court and I am free of them as far as I am concerned.
I wasted so much time and breath on emailing and tweeting them and getting no responses, stock responses, blanket responses, repeated verification processes, remote flashing of Oxygen OS to my phone by an engineer (which has brought up more problems, mainly being that Lollipop and Oxygen OS especially are godawful) and general deflection and delay tactics.
They are one the most disgusting companies I have ever had the displeasure of trusting, purchasing from and dealing with.
I hope one day, they go bust and I never have to hear of them again.
Sincere apologies for my vitriol but it is not unwarranted or untrue and I cannot abide. I am extremely sorry you are dealing with the same issues, you are the first I have heard to have the exact same concoction as me. I'm afraid we may have defective (and dangerously so maybe) devices from the factory line, but no one will own up to it.