Hi,
I have a Xperia Z3 for a few months now. Software wise it's great, I really love it. But I have a series of very annoying hardware issues.
1) USB cable doesn't connect properly. Well, it does, but any movement breaks the connection. Touching the cable, even lightly, disconnects the USB. I lost a lot of time transferring files and accidentally pushing the cable, and it's super scary to install sensitive stuff via USB.
2) It gets really hot really fast. Playing simple games or browsing the internet for 5 minutes already makes it warm. Playing hardware intensive games for 20 minutes make the phone so hot that it's *really* uncomfortable to hold it. I can't play games outside because I can't stand holding the phone, and putting it in my pocket just makes my leg hot because the heat is spreading through my pants. Despite that, I never got a overheat warning. It happens with both stock and custom ROMs, so I don't think it's a software issue.
3) I got a small crack on my screen. I have absolutely no idea how it happened, but I don't think I was careless. Is the screen too fragile? I don't think so, this one is probably my fault , but might as well ask.
I'm asking all of this because these problems are really annoying me, and I want a new phone. I really love this software/spec-wise, so I'm thinking to get the same. But damn, if I buy another Z3 just to have the same issues I'll feel like the biggest idiot on the planet.
So, was it just a bad luck thing or should I go for another phone?
Thanks for reading.
Hi Hexenir
I've had my z3 for around 6 months now and think it's a great phone.
No. 1, have you maybe worn the USB port out by connecting lots and lots of times? (you mentioned you've used custom roms so I assume you've flashed more than the average user) Do you charge through that port too, thus increasing how many times you've used that port? I use a Magnector to charge so I only use the USB port to side load apps and mine is totally stable. I can move the phone around whilst it's connected and it doesn't break connection. Also, are you using the cable that came with the phone? Sometimes other brands can be sloppy fitting.
No 2, I can't really comment here because I don't play intensive games on mine. I have browsed reddit for easily a full hour and there might be a slight temperature increase but nothing I wouldn't expect. It's also sat in a case so I'd imagine it's harder for my phone to get rid of heat.
No 3, As I just said, I use a case so I've not got any cracks on mine (yet, touch wood) but I haven't ever dropped it either. I use a Roxfit case and I'm really happy with it. I always used to keep my other phones naked (no case) but the glass front and back made me feel paranoid about dropping it. There's also the issue that the z3 can slide if it's on a flat/smooth surface (mine slid on my bed duvet and I've heard they've slid across tables) so again, my case stops this.
These aren't cheap phones so at the end of the day it's your decision but if you do, I'd recommend a magnector and a case. Another thing I should mention, I switched to a magnector because I worried about wearing the water tight seal by opening it to charge every 3 or 4 days. Have you recently done a pressure test to see if you've worn that seal out?
The Z3 is a great phone, but ...
1)
USB - I usually use the magnetic port for charging and do most file transfers by wifi so the only usage of the USB port is for me flashing roms. Nothing happened yet but I guess this is something which can be fixed under warranty.
2)
My kids play Asphalt 8 on it and it does get warm but not hot. Before investigating further I would recommend doing a factory reset to see whether this resolves the issue. If not, warranty may help either.
3)
A pain in the ass and you are not the only one. Depending on your country you may have difficulties to get that repaired.
1- Bad USB? Have you tried using another cable and/or another computer to see whether the same problem persist? I highly doubt its software issue, wouldn’t harm to do a repair with Sony PC Companion. If you have tried all those mentioned above, I would assume it’s a defected phone, hardware issue.
2- I think its normal for the Z series, they do tend to get warm easily. I have the Z and now the Z3, both experienced the same thing. One thing is that heat disperse poorly on glass in compared to metal. This might be one reason why many OEMs do not use glass back anymore. I know its a shame, beauty or performance, your choice. However, i would say the Z3 disperse heat far better than the Z.
in addition to that, it also depends your location. Here in Vancouver, its mostly raining and windy, so heat isnt that bad in compared to Asia, Hong Kong/China etc.
Idle average CPU temp is 24 Celsius
Browsing average CPU temp is 30 Celsius - 40 Celsius
Playing games reaches 4x Celsius fast. I normally let it cool after reaching that high. Thus, i barely play games on the phone.
3- I do not believe that the Z3 has gorilla glass 3/4 so I wouldn’t bet on the glass is "tough." That said, I would advise you to put on a screen protector regardless of whether you like it or not. Trust me, a simple screen protector will hold the glass together. I had the Z before and dropped like x times and the screen didn’t crack at all. Dropped my Z3 few times and its still fine.
Well if I purchase a phone where the screen cracked randomly and have the issues u mentioned I would not buy it again.
With the screen crack Sony will refuse to repair it under warranty but u can still try.
I always have an insurance when I buy Smartphones. I paid 150€ and it covers everthing Sony will refuse to repair.
Related
I have noticed a major heating sometimes when making a phonecall, and I mean it becomes really hot...
Im not using the GPS what seems to be causing overheating to some users.
also please post your radioversion etc if you have this type of problems...
Make sure you don't hold the phone near where the battery is. If you look at the manual you will be exposed to dangerously high radiation levels! If you cover it with your finger or hand the phone module goes into high power mode which could account for the heat problem.
Well yes I did some investigating and it does not happen always. I think it could be happening when taking a phone call after charging. By this I don’t mean it’s hot when unplugging the device, it keeps getting hotter and hotter while speaking.
topspeclt said:
Make sure you don't hold the phone near where the battery is. If you look at the manual you will be exposed to dangerously high radiation levels! If you cover it with your finger or hand the phone module goes into high power mode which could account for the heat problem.
Click to expand...
Click to collapse
What, my package and manual are put away. Sorry, I didn’t understand 100%, where I can’t place my finger exactly?
I looked at the manual and did not find anything unusual… What did you mean?
There is a wiki nearby, with links to the on-line manuals
(the part below the battery is where the antenna is )
Ok now that you said antenna I found the part from the manual, if you look at the previous post he says only don’t hold your finger near the battery…. The battery is ½ of the phone…
But seriously am I the only one that thinks this is TOTALLY crazy that if you hold your phone normally from the bottom half you will be exposed to DANGEROUS LEVELS OF RADIATION??? I have had mobiles for 15 years and this is the first one that cant be held in your hand without looking how you hold it…
Are others also experiencing overheating sometimes?
Yep, I said 'battery' - if you look at the picture in the manual (page 10 - see attachment below). The danger zone is bottom 1/3 of the back surface area.
As far as i'm concerned this device should not have had certification and approval for use because NORMAL handling includes the bottom part of the phone. They expect you to be at least 1.5cm away from it too so in practical terms it is extremely difficult and inconvenient to hold. If you hold the top part your palm will cover or get near the bottom anyway so their constraint is ridiculous.
I wasn't aware of this when I first used the phone and I remember my fingers getting hot with a sharp pain.
This device should therefore NOT have safety approval because the context of operation does not include normal and reasonable handling.
So you have to ask yourself: is the HTC Touch Pro worth getting cancer over?
Yes I found that page after I searched the manual "antenna"... That just sounds crazy to me...
But still I don’t know did the SERIOUS overheating I had resulted from that. I couldn’t replicate it... It could be it was caused by the charging before I answered.
I have to pay more attention to that, because I think I had it happen before also.
excuse me, topspeclt, but if you are that worried, why do you use a mobile phone
The top of the phone got really hot. The steel around the camera lens was so hot I could not keep my finger over it… I don’t know, am I the only one experiencing this type of behaviour?
karloe said:
excuse me, topspeclt, but if you are that worried, why do you use a mobile phone
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Click to collapse
I used a Nokia N73 prior to this and no probs. So I'm in for a little dosage. But the handling contraint with the TP is a joke. I end up using the headset now because I can't maintain the ridiculous holding position without receiving hazardous SAR levels.
My observation is one that affects ALL users of the HTC TP and not necessarily other brands.
Had I known this BEFORE I bought the HTC TP I would have skipped it. Damn good for nothing 'Reviewers'.
Loco5150 said:
The top of the phone got really hot. The steel around the camera lens was so hot I could not keep my finger over it… I don’t know, am I the only one experiencing this type of behaviour?
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Click to collapse
That doesn't sound right at all. My TP doesn't get that hot. You might want to swap it (if you can) or call HTC support.
I have to duplicate it and see when exactly it happens…
I’ve noticed it happening few times, but didn’t pay that much attention to it because I use the HF when I’m not home. I started to use that a year ago when there was more talk about the radiation. I talk about 2hrs a day, so the tumours are probably on their way already. Its much more convenient anyway to use the HF.
I got full warranty so I will chance the device when I have confirmed this.
I have to say also that I came from Kaiser WAY too soon… I should have given the real cooks and wizards of XDA few months to find and fix the major bugs for HTC (mind you, they are doing it for FREE to them). I just got a too good of a deal; I got this device almost for the price of my old Kaiser.
No one is experiencing heating around the camera flash/lens area when talking?
Plase confirm so I know do I need to return the device.
I have the same problem sometimes. But it is not conected to making phonecalls. I expreienced this temperture phenomen while browsig the web (wifi) and I think some other situations.
I'll keep an eye on that problem and let you know when it happens again.
I had this problem with my xda orbit 2 as well (when using tomtom while the phoen was plugged in for chargching)
Loco5150 said:
The top of the phone got really hot. The steel around the camera lens was so hot I could not keep my finger over it… I don’t know, am I the only one experiencing this type of behaviour?
Click to expand...
Click to collapse
Perhaps a visit to HTC service centre?
I haven't had this extreme heating yet.
The TP becomes warm while charging, GPS use, Wifi, and even calls, but not to that extend that you can burn your fingers on the lense area.
I think your TP has a hardware problem.
Loco5150 said:
No one is experiencing heating around the camera flash/lens area when talking?
Plase confirm so I know do I need to return the device.
Click to expand...
Click to collapse
My first TP have battery problem and really heat up at the camera metal area when using call/apps. I got a replacement and the new unit don't heat up so fast or so much.
First of all, I don't think that you can possibly expose yourself to any dangerous levels of radiation, no matter how you hold your TP. The SAR tests are done anyway with maximum transmit power, so if you hold your phone from the bottom part and so impair the reception the phone gets, you can only get the official specified SAR levels at most. It does increase battery usage (hence not recommended), as the phone needs to use more transmit power, but the SAR levels are definitely safe - always at or below spec. The design were the phone antenna is at the bottom of the phone is actually very advantageous from SAR point of view, because the antenna element is further away from your brain --> less radiation. However, I do agree that for best reception (holding the phone from the upper part) the handling of the phone is a bit awkward. HTC probably just put the "dangerous levels of radiation" warning there to keep off any possible Americans waiting to sue their a**
Also, looking at the back part of my TP, it seems that the Wifi and GPS antennas are at the top of the phone, so getting hot around the camera lens/upper area while using these features should be expected. Again, I think this is actually quite a good setup, as the phone and wifi/gps antennas are as far away from each other as possible, thus interference between different antennas is kept minimal.
Oh yeah, and you should definitely not burn your fingers on your phone, there's something wrong if you really did (it can get quite warm, but not that hot).
Just my 0.02
My TP aint that warm, but it does get a little warm when playing games but not hot, only a bit warm.
Time to put fans into mobile phones
Hi everyone, I am a pretty technically savvy person, but a newbie to the world of smartphones. I just got a MT4GS this week and have been getting used to it for the past few days. My main concern is the battery life - understandably, compared to my old feature phone, the smartphone is going to use a lot more juice. I just wasn't expecting to charge it overnight, have it plugged most of the day at work, and still be down to ~70% power by the time I get home. I'm not even doing anything that intense with it. It worries me to think that my phone might die on me if I'm out somewhere for the day. And what is the point of having a phone that can run programs and do all these great things, if you're afraid to use it?
After reading around here, I've already picked up a lot of great tips: I ordered a set of the Anker batteries (my phone was purchased used, and while it is physically in great condition, who knows about the battery), and I installed the 2x Battery app. I've reduced my screen brightness; turned off background data; turned off GPS; and when I'm on WiFi, I have 4G off, and vice versa.
A couple of questions:
1) Without doing anything crazy to the phone or default OS, is there anything else you recommend doing to conserve battery life?
2) In 2x Battery, there is a setting "Pause when WiFi on." The description here is kind of confusing, and I can't tell if it's working or not. If I want the mobile data connection off when connected to WiFi, do I want this option checked or unchecked? Right now I'm connected to WiFi, but it appears that mobile data is on whether this box is checked or not.
Thank you so much for all the great info so far, and for any advice you can offer me )
Well, firstly, good call on the anker batteries. I have one, and it's changed my life with this device. I went from being exactly as you described (scared to go somewhere without knowing exactly where my next source of power was) to not paying it much mind.
Secondly, if you are unrooted stock - then you have a whole lot of apps working in the background and conspiring together to drain your battery. ...and there's nothing you can do about it because both T-Mobile and HTC saw fit to place them there, running around the clock and beyond your control.
This is known as bloat, and on this phone it's beyond out of control. It's out of control on other phones, but they took it to a special place of exasperation on this one.
I am not sure about this 2x battery app you're speaking of, i've never used it. Consider this, though, it's one MORE app running on your device and draining your battery - and if you are stock this may be something you can ill afford.
As far as the wifi/data dance, this is nothing more then a feel-good measure that really isn't doing anything for you except adding to your interaction with the device. The time your screen is on to make that change takes more battery use then you would save on several hours of having one or the other switched off.
Check this link below (another XDA post):
Everything you wanted to know about Li-Ion batteries but were afraid to ask!
...and it may help you out with battery care.
For me, running my custom ROM with an anker battery and all the apps/widgets I prefer to use I can get 6-8 hours out of a charge on the anker battery with semi-steady usage.
This is with both wifi, mobile data and background data on, and the screen on but at mostly dim brightness for 4-5 of those 6-8.
If I overclock the processor to 1.7Ghz (stock it stops at 1.2Ghz) and hook it up to a television using a playstation (game console) emulator...running flat out at full speed I can drain the (anker) battery in as little as 3 hours.
Something that may interest you as time wears on and you get used to having the anker batteries and using them is what is mentioned in this thread:
external battery pack! Awesome!
...and there are many out there and good deals to be had on some, poke around a bit and you'll find one suitable if such is your desire.
One last thing to consider - make sure you are using the proper charging port.
Most USB ports on computers only push half an amp, as well as nearly every single secondary port on chargers (think car chargers with an 'extra' USB port). Half an amp is not enough current to charge the device if being used, and barely enough to see positive battery increase if not.
Make sure whatever you plug into is pushing 5volts 1amp, or you'll see your battery level continue to drop as you are charging.
(oh, and GPS is something you WILL see more battery life from turning off if not using - so having something like a soundhound app widget on your home screen with location on will eat your battery before you know it's gone by activating the GPS.)
Dimming the screen if possible will see you the greatest gains in battery life, and then getting rid of any apps you can that are running in the background is the next biggest step - but again, if stock and unrooted there is only so much you can do on app management.
DON'T USE TASK KILLERS - EVER. (they do much, much more harm then any falsely perceived good you may think you are getting from them.)
Recap:
Screen = biggest battery drain.
GPS chip/use = second biggest drain.
Apps in background = third biggest drain.
Wifi/mobile data = negligable drain.
Hope this helps a bit.
Edit:
Oh, and welcome to XDA!
Blue pretty much covered everything that I was going to say. I also have the Anker battery, and I also have the Anker 5600 mah external battery, and I no longer have battery worries. I choose the Anker external battery over the other ones because of its small portable size, even though some of the other ones have more capacity. I find that I can get about two full charges of my phone with it, and it is small enough to fit in my pocket or purse with no problem. I highly recommend an external battery just for piece of mind, knowing that I no longer have to be searching every place I go for an outlet. I love that I can charge my phone while it is in my pocket or purse. Also the price isn't too bad, I bought mine for about $40, but I see Amazon now has it for $33. I bought it from a company called Laptop Mate on Amazon, and it was shipped amazingly fast even though I just got standard shipping. Laptop Mate then said if I wrote a review I could choose a free gift. The gifts were not anything spectacular, but the gesture was nice. At the time I could choose between a usb powered reading light, a card reader, and I forget what the other one was. Again nothing great, but it was just a nice bonus, I will definitely buy from that company again. So with my Anker internal battery, and my external battery, I could reasonably not have to plug my phone into the wall for at least two days, I could stretch it more if I was camping or something. I really like keeping my screen at full brightness, so that is where most of my drain comes from. Well, sorry for the long winded response, and welcome to XDA. I bet that in a month you will wonder what you ever did with out a smart phone.
http://www.amazon.com/Anker-Externa...on/dp/B005K7192G/ref=pd_rhf_gw_cpp_tab0_p_t_1
Thank you so much for your very thorough responses! I am happy to report that since making a few little changes (turning down my screen brightness, turning off the background data sync), performance is already noticeably better. Yesterday I was on battery power for close to 14 hours, was on and off WiFi, talked on the phone probably a couple hours total, and used it what I would consider a "normal" amount (e-mail, photos, some social networking)... and still had ~50% power left by the time I went to bed. That is much more reassuring to me, and I can only assume performance would get even better once I get those new batteries.
I understand about the "bloat" and having all these extra things running, but I think doing anything with the ROM is a little above my expertise at this point. For now, things seem to be working reasonably, so we'll see...
I like the external charger idea, but I am going to hold off for now. I ordered the 2-pack of Anker batteries, so once I get those, I'll have 3 batteries. One should be fine for a normal day, and if I'm really going to be out for a while and not have any opportunity to recharge, or will be using the phone a lot, I could just bring along a spare or two. (Good thing I am a lady with a purse - what do guys do?! Carry a man bag? My husband is considering getting the same phone, so this is a valid concern.)
I'm apparently too new to post a link to 2x Battery, which I've seen mentioned elsewhere on this board, but that's the name if you want to look it up in the Android Market. Even if it is using a little more battery power, I think it's worth it. It puts controls for things that use battery power all in one place, and it makes it very easy to monitor the current battery status. I think I'll stick with it, at least until I get a better sense of how my use affects the battery.
Per the question of a man hauling batteries, I just carry a spare battery or two I'm my front pocket. If I am carrying keys I will slap a piece of tape accross the terminals to prevent a short. One or two guys carry their spare gear in a camera case. I can haul most all I need in a corner of my Levi's front pocket.
I also used to run Juice Defender, it got irritating waiting for the data connection to spin up and the benefits were outweighed (IMHO) by the downsides. Killing data every time the screen turns off was grim.
Hastily spouted for your befuddlement
I have a zipper case I keep the phone in, and it's not much larger then the device itself. Above and beyond keeping dust out ( primary function ) it also has a small pocket on the outside I keep a few knick-knacks in, like a retractable micro-usb cable, backup memory card ( recovery purposes) mini flash drive and spare battery.
I highly recommend some kind of small zipper case for the device to keep out the dust, best $10 investment I've made for the phone.
Not in a position to link pics at the moment, but I'll do so over the next few days when I get the chance - especially floating loose in a potentially dusty purse it's something to consider.
I wish the video cable was something I could cram in to it as well, but that presents too much bulk for it to work, I have a mini camera case I carry sometimes with the A/V cable, AC adapter, another micro-usb cable and some memory cards and flash drives - something to consider for yourself for carrying cables and such since you most likely have room in your purse for a mini camera case with such things.
Sent from a digital distance.
Thanks for all the carrying tips!
Blue6IX said:
I highly recommend some kind of small zipper case for the device to keep out the dust, best $10 investment I've made for the phone.
Not in a position to link pics at the moment, but I'll do so over the next few days when I get the chance - especially floating loose in a potentially dusty purse it's something to consider.
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Click to collapse
I'm not really worried about my own phone, it has its own little pocket inside my purse, and I don't know what kind of ladies you hang out with, but my purse is not dusty...
Please forgive - I meant no offense by it.
I threw in the word potentially because while I have seen some pristine purses, i've also seen some which haven't been vacuumed out in a long time, if ever. The very fine dust that gets in during the course of normal travel is what our enemy is here. (...and yours may be vacuumed out on a consistent basis, really only you can know.)
This need not just be dirt, even the fibers of the material wearing off in tiny fractions of an amount from simply carrying it around (material rubbing against material as it's shape stretches, bends and contorts) is enough to be a hazard to the device. Over time this adds up.
(though, saying it has it's own pocket/pouch within the purse itself lends a good deal more protection and paints a much better picture then the previous blanket statement of 'in my purse')
Due to the slide mechanism and the exposed back of the LCD screen it is very easy to get dust under the screen, in between the layers of it.
Slide it open with the screen at max brightness, then flip it over. Look at the very end of the slide channels on the screen side, from an angle on the side. You will be able to clearly see the light shining through opposite the T-Mobile branding on the backside of where the genius button is. Look past the greenish tint and see the whitish light, noticing how it extends inwards.
You can now look at the other side, right by the T-Mobile branding in the same spot and though you can't see the light shining through, you can see how very fine dust can work it's way in between the digitizer and screen.
'Dust under screen' is something that people who post here at XDA have made warranty exchanges over, as well as who knows how many who don't post have done. It's a valid exchange gripe that is in fact covered under warranty from what the people who have posted about it have led us to believe. There are also plenty of 'dust under screen' doubleshots on reduced price on ebay that you could look up this very moment.
Again, I meant no offense, but was simply trying to use the situation presented to illustrate a potential hazard your new device could fall victim of. Hopefully by bringing it to your attention you can take steps to minimize any damage, or at least present you with the opportunity to later be in a situation of:
'Oh well, at least I knew it was coming'
...as opposed to:
'Wow, I wish I knew that could have happened'
We only wish you to get the best experience possible from your Android, and while there is a lot of important info here...'tis easy to become overwhelmed by it all and miss some of the important things that could help you immediately, or should be known immediately.
Glad to hear you are already in better straights over the management of your available power!
By the way - thanks for endeavoring to clarify the app you were using for battery management, i'll definitely scope it out when I get a chance.
Blue6IX said:
Please forgive - I meant no offense by it.
Click to expand...
Click to collapse
None taken, I just thought it was funny
Thanks for the tips about dust, though. That wasn't something I had really considered, though I'm hoping to get a bit more life out of this phone than my last few (cheap, and switched on a whim), so I'll be sure to keep things clean. Is it ok to spray the back of the slide-out with some compressed air, or could that cause other problems?
Little update:
I did use a little compressed air to clean out the back of the phone, so hopefully I didn't hurt anything.
Two different cases are on their way to me - I'll see which I like more and return the other.
I've had the Anker battery in for just a couple hours, and it's already amazing! I've been using the phone a decent amount, turned on notifications and everything I'd switched off, and it's still at 100%! Also feels much cooler than the other battery. It was a tight fit, like everyone said, but I did get it in and fit the back cover over it.
But, weird thing: when I turn the phone sideways, the screen no longer rotates. It will still rotate if I slide the keyboard up, but otherwise it's like it doesn't recognize that the orientation changed. Did the battery mess something up?
The screen didn't rotate on it's own unless you slid the keyboard out if you are using the stock launcher - you may have made the same mistake I did in thinking it was so, but it wasn't.
Home screens, in the app drawer...etc... not made to auto-rotate.
You just happened to finally realize it - same thing happened to me.
I even argued against it, and couldn't figure out why it was changed.
A while later while I was going through the code that comprises Rosie (sense launcher) I actually saw that it wasn't made to do so.
So no, the battery didn't mess this up, it's the way it was supposed to be.
The reason for it is there is an alignment issue with some widgets when it switches from portrait to landscape in Rosie. I'm not sure how to fix it the way they have it coded, i've been scratching my head on this one for a while and tried a few things with no success.
HTC could learn a few things from some aftermarket app designers ( like the team that made GO launcher, for instance)
The way they built it, I don't think it's possible to fix their mistake, it's too interwoven and embedded in the design of the code.
Edit - it still and always has, autorotated while you are in apps themselves if they support it.
Oh you're right! That's funny, I never noticed before. In other apps, the screen does rotate normally, so I guess all is good...
Going on 12 hours with this battery, with all notifications, synching, etc. turned on, and I'm still at 67% ... And this is right out of the box, without the 4-5 cycles they recommend. I'm very happy with it so far!
Description of the problem:
This happens several times in a day, but I have had a few days when this did not happen. When waking the phone it becomes super slow, like 1-2 frames per second slow. After rebooting- the recovery is just as slow. Sometimes the view is moved vertically up, the top part that is moved outside of screen and is drawn ant the bottom. Sometimes the image flickers. I have not noticed any pattern what stops this behaviour, it is just over after some time (5s to 2 hours).
What I have tred with no success:
Rebooting, clearing cache, factory reset, bringing the phone to full stock (http://forum.xda-developers.com/oneplus-one/general/tool-oneplus-one-return-to-stock-t2970390), updating to latest version, several ROMs and different kernels with each of them. After flashing any new rom the phone used to work fine for a day or two, then the stutter reapeared. Tried it without installing any apps- same problems.
I had to replace the cracked screen and the camera that didn't focus to far objects. The touchscreen ribbon is now insulated from the metal LCD back since some people suggested this might be the reason for touchscreen responsiveness issues.
It seems that the processes work normally, but the view on the screen is updated slowly.
What made the problem less bad:
I had applied a glass screen protector. Removing it increased the time between slowdowns.
Since I bought the phone secondhand and had tinkered with it I cannot get it replaced.
I have tried everything I could, now I need your help
Any suggestions?
A video to visualize the issue: https://www.youtube.com/watch?v=h8z06xnlqk8
Noone? No ideas?
Hi,
Sounds like a Hardware issue to me.The board ist mostly bad soldered. It can happen sometimes in the factory(not only at OnePlus, Samsung, HTC too), even if they test the devices before shipping.
Background: We had some germans around here had the same issue, they got a new replacment by OnePlus, OPO support told the customers that the hardware was faulty.
Can u afford another Mainboard for the OPO ? That will fix that issues for sure.
Well that makes sense I'll poke around to see if I can get one for as little as possible. So far I'd expect to spend ~250$ and that is just bad business
no worrys, u dont need to spent that much.check aliexpress or if your lucky buy a dropped OnePlus One on eBay. One with working mainboard. It will cost around 30-50% less than a single Mainboard would Sounds ridiculous but its true.
So I live in an area with no high speed internet and thusly have to use cell data as my house's internet source. We have a separate line (and phone) that is solely dedicated to this purpose. So it basically just acts as a modem via USB tether that goes through a stationary laptop to a router (so it's not the phone's "native" wifi hotspot; the phone is simply USB tethering to the laptop).
I have a Pixel 2 that I retired a few months back because the screen started separating from the frame (this was only a couple months after receiving a replacement phone from Google right at the end of the 2 year warranty, so it was refurbished). I'm fairly certain that the screen separation is due to the battery swelling which obviously presents all sorts of issues, especially if the phone is still actively used/moved around regularly.
The phone still turns on and functions as it always has, however I didn't want to take the risk of keeping it as my daily driver, so I upgraded and now it's just been sitting in a drawer for months. Since the phone is newer/has faster connection speeds than the one we're currently using as our "modem phone" that literally just sits on top of the laptop 24/7, I was thinking about swapping in the Pixel 2.
The big question/concern here is safety. How probable is the "phone explodes/sets house on fire" scenario given the (assumed) swollen battery if I use it solely as described? I was hoping the fact that it's not being moved around/taken in and out of pockets and the fact that it will just be receiving cell data and providing USB tethering (with screen turned off) would minimize the risk from physical impact/heat but I obviously want to be certain before doing anything
Li's if they internally short out can make a mess. The swelling could cause internal disarrangement leading to a short. Who knows?
If you ever stuck one in a fire you get the idea. Sometimes the don't do much but often they turn into a flying little white hot fireball. Lithium burns much the way magnesium does but is more reactive.
So... are you feeling lucky?
You could try replacing/removing the battery (not sure if it would work with just extarnal power source but you could try that too).
blackhawk said:
Li's if they internally short out can make a mess. The swelling could cause internal disarrangement leading to a short. Who knows?
If you ever stuck one in a fire you get the idea. Sometimes the don't do much but often they turn into a flying little white hot fireball. Lithium burns much the way magnesium does but is more reactive.
So... are you feeling lucky?
You could try replacing/removing the battery (not sure if it would work with just extarnal power source but you could try that too).
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Click to collapse
Yeah I'm not trying to spend the $150 or whatever to get the screen/battery replaced, I'd rather just buy a refurbished/used equivalent at that point.
I guess my main question would be: are the cases of phones exploding/catching on fire really all that common or are they just sort of sensationalized a bit because it happened a couple times in a somewhat surprising scenario (i.e. phone separating from screen).
Additionally, is it possible/at all likely that my screen was separating for some reason other than the battery swelling? I don't remember having any sort of battery issues before I noticed the screen separating but now I'm too afraid to put it on charge to turn it on and test it lol
Watch a tear down on that phone to judge if you want to give it a shot.
You need to verify the battery isn't the cause.
If it still has good capacity it may not be.
Swelling isn't their normal mode of failure so if it's doing so assume it could be a hazard.
Thanks for the quick replies btw, I'm now charging it while keeping a close eye on it and I'll see if the charge holds and goes from there. For reference, here is the degree of separation (lol) from the side.
As an aside, I always kept it inside a TPU rubber/plastic type case that just wrapped around the edges of the phone and I'm wondering whether or not to use it to help keep the screen in place or if that will just be detrimental due to the added insulation/heat. But I guess that depends on whether or not I can determine if the battery is the issue
Keep it out of a case as that will increase to heat and stress on the battery.
It will probably be ok.
Just remember if the battery leaks it's very caustic.
My dual screen case has been playing up, about 90% of the time i clip on the case the screen does not work after a few minutes due to movement.
it seems LG has made a bad design with the usb c connection and poga style pins at the bottom of the phone would have been better long term.
My solution : I have placed sticky tape as a wedge at the bottom which seems to be working for a few days now but not sure if it will last. the wedge lifts the phone away from the case's usb c male plug enough to allow some flexibility (I think).
Otherwise, i have twisted the case and it works but that might just slowly destroy the usb c plugs structurally.... whereas padding upwards hopefully won't cause damages.
Taking the case off afterwards is much hardier with the wedge but i don't need to remove case much if it actually works.
let me know if it works for you guys/gals.
you suck LG for such an unreliable connection design, and don't even talk about the magnet charger tiny adapter bit!
Too bad you're having issues. I haven't had any at all. I use my dual screen case maybe 25% of the time. Generally every night and most weekends. Had the phone since June.
henderjr said:
Too bad you're having issues. I haven't had any at all. I use my dual screen case maybe 25% of the time. Generally every night and most weekends. Had the phone since June.
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ok maybe mine is defective, but ive only detached the case a few dozen times and its definitely damaged... the wedge has fixed the connection really well, days now and lots of movement and still no issues, screen working great, knockOn working and charging is good.
although attaching a few usb c hubs won't activate hdmi, only charging, but without the case, the usb c hubs works and outputs hdmi fine.
gary776677 said:
My dual screen case has been playing up, about 90% of the time i clip on the case the screen does not work after a few minutes due to movement.
it seems LG has made a bad design with the usb c connection and poga style pins at the bottom of the phone would have been better long term.
My solution : I have placed sticky tape as a wedge at the bottom which seems to be working for a few days now but not sure if it will last. the wedge lifts the phone away from the case's usb c male plug enough to allow some flexibility (I think).
Otherwise, i have twisted the case and it works but that might just slowly destroy the usb c plugs structurally.... whereas padding upwards hopefully won't cause damages.
Taking the case off afterwards is much hardier with the wedge but i don't need to remove case much if it actually works.
let me know if it works for you guys/gals.
you suck LG for such an unreliable connection design, and don't even talk about the magnet charger tiny adapter bit!
Click to expand...
Click to collapse
You phone is under warranty. LG will fix it. I'd you registered it it extends the warranty for a second year even.
i got it from another person and can't return it, its working great now, no connection issues at all.
i see lots of ppl complain of this issue though.
I had a similar issue with the dual screen case on my G8X. Suddenly it started getting random ghost touches on the second screen and turning on and off by itself. I returned the dual screen case and got my money back because it hadn't been a month since I bought it on eBay. I was gonna buy another one but decided to upgrade to a V60 instead.
I didn't think of your method @gary776677, but now I wonder if it would have worked...
still working and have taken off the case many times now.
It works, really!
I just got a 2nd v60 as my first was an AT&T (you can never properly unlock those and get android 12). So I put the new one in the dual case and...nothinh. Old phone works perfect, every time in the case.
Saw your post and solution and it gave me an idea.
Measured both v60s...guess what...they are NOT the same size! No wonder there is an issue with some and not others. The volume switches don't even line up.
Will be trying your fix. Thx