Nexus 5 won't connect to anything over usb - Nexus 5 Q&A, Help & Troubleshooting

So recently I started having this problem. My Nexus 5 stopped charging all of a sudden.
After messing around I found out that I could charge the phone when it is turned off, but when I boot it (while connected) it doesn't show the charging icon. Only when looking up the battery status at the setting menu it says charging.
To my surprise fastboot was still working (adb wasnt) what brought me to think it's not the hardware.
So far I have done a factory reset, wiped everything, installed stock kernel and recovery, downgraded to stock 5.0 (I don't even know why, just thought its worth a shot...).
At some point I took the phone apart to try to determine whether I tore out the connector itself, and noticed nothing.
I'm really running out of ideas here... I can live with having to reboot the phone for charging, but I really need it to connect to the computer.
Any help will be appreciated!

You tried different USB cables and chargers? USB debugging enabled? Computer is a trusted machine in adb?

I have 2 computers on which adb is trusted. Both stopped working. I tried a few cables, all of them worked with another phone, but did not with mine.
Adb is enabled. :/

Did you try revoking all computers and re-establishing trust after flashing a stock ROM?
Strange that fastboot commands work and adb doesn't.

Nope, but I tried connecting to another one and no dialog popped up.
Btw, an hour ago it just started working... All of a sudden...
I should be happy, but now I have no chance in finding what was the problem.
Anyways thank you for now, if I have any more issues I'll update.
I assume it's physical damage to the usb board/module (since it started working while no change to the software was done in the past few days).
I will order a new one just in case.
Thank you again guys!

Maybe a loose internal connection? You could try removing the back to looking for loose connections.

Did so, didn't notice anything strange.
I do have experience with soldering, but I would rather not touch it before I get a new one, just in case I screw up. Small components are no fun.
The thing that still bugs me though is I had fastboot working perfectly fine all that time. Oh well

Related

[Q] [i9023] Water damage - USB won't connect to PC.

Hi there,
My Nexus S (i9023) phone recently fell into a water bucket and I immediately pulled it out.
Not much damage was done to it except of one thing: after I put it in a bag of rice like stated on the internet for overnight, and then plugged it in again to the charger, it seems like something was different.
When I plug the phone to the AC power - phone DOES charge, but nothing else happens.
It doesn't turn on screen and informs "charging", and doesn't have the "charge when phone is off" option anymore. Instead it would just turn the phone on.
Also, when connecting the phone to the computer nothing happens, it's just charging the phone! can't mount USB anymore
I took the phone to a lab which handles these cases. They replaced the USB port and cleaned all the corrosion. They said it's fixed now, and indeed the USB port is new.
But then after coming back home it's still the same.
I'm sick of being dependant on other people and would like to fix it myself.
Any clue which part of my phone was fried? Where can I get it?
Thanks!
-zeek
Are u rooted?
Try a different ROM. Maybe one ur ur backups.
If it still does connect then it has to be the ROM assuming ur computer has the proper drivers still.
Good luck
Vs Nexus S 4G
Thanks!
Thank you!!!
Problem solved after I loaded one of my backups.
Any explanation to that? even when the phone was turned off it couldn't charge it in off mode and now it can.
How come it's a software issue?
Thanks!
I can only guess that ur ROMs kernel had a "fast charge" option. If so this doesn't allow computer connection. How it got switched to that option... who knows .... maybe the sudden power surge.
If not that, then ... strange things happen when a phone get wet.. the sudden power surge could have changed the power output causing CPU adjustments... who knows.
I'm just happy it worked for u.
I'd recalibrate ur battery asap.
Good luck
Vs Nexus S 4G
Hi, the same thing happened to me, only it wasn't a bucket, it was a pool, and changing the ROM didn't work (I've flashed at least three different ROMs since then, kind of hard when the USB port doesn't work but eh, what can you do).
Also, it's on a Gio, not a Nexus S, but the principle should still be the same, yes?

Phone will not connect as USB

I'm currently on Beans 13 rom and noticed that I cannot connect my phone to my computer via usb, all it will do it charge, I will not get a notification to use usb mass storage or anything like that. I uninstalled the drivers, rebooted my computer and phone, installed the drivers again and still does not give me the usb notification.
I then remembered that I did a nandroid on Beans 12 so I loaded that up and tried connecting to my computer and had the same exact issue. I took my phone to my roommate's laptop who also has a verizon S3 and tried connecting to his laptop. Still just charges, no notification.
I connected his S3 using the same exact cord to my computer and my computer recognizes his phone (although he is 100% stock).
I decided to try and Odin back to 100% stock. I loaded up Odin on my computer (Win 7 Pro 64 bit) and rebooted my computer into the odin/download mode and my computer/odin didn't recognize my phone. At this point I am at a lost. I have a suspicion that maybe the usb port on my phone went bad but in order to replace it with Verizon, I need to odin back to stock. Any one have any ideas?
I apologize if this has been covered before, I used the search and didn't see anything relating this.
NITRO_2 said:
I'm currently on Beans 13 rom and noticed that I cannot connect my phone to my computer via usb, all it will do it charge, I will not get a notification to use usb mass storage or anything like that. I uninstalled the drivers, rebooted my computer and phone, installed the drivers again and still does not give me the usb notification.
I then remembered that I did a nandroid on Beans 12 so I loaded that up and tried connecting to my computer and had the same exact issue. I took my phone to my roommate's laptop who also has a verizon S3 and tried connecting to his laptop. Still just charges, no notification.
I connected his S3 using the same exact cord to my computer and my computer recognizes his phone (although he is 100% stock).
I decided to try and Odin back to 100% stock. I loaded up Odin on my computer (Win 7 Pro 64 bit) and rebooted my computer into the odin/download mode and my computer/odin didn't recognize my phone. At this point I am at a lost. I have a suspicion that maybe the usb port on my phone went bad but in order to replace it with Verizon, I need to odin back to stock. Any one have any ideas?
I apologize if this has been covered before, I used the search and didn't see anything relating this.
Click to expand...
Click to collapse
I'm having the exact same problem with my GS3. The problem started after I flashed Beans B13 as well. I directly downloaded MDOB (it's a stock rooted ROM) and flashed it, but I am still having the issue. I haven't been able to figure it out either. Hopefully someone on here can help us out!
Well I think I solved the problem - at least for me. I tried the USB cable from my Dad's Droid X. Plugged the phone into the computer and everything works. No errors and the drivers installed correctly. I tried the cable that came with my phone (the one I have always used and has worked up until now) and it doesn't work. I get the error with it, but as soon as I use the one from the DX again, it works! Not sure why that is but I would say give it a try for sure! Let me know if it works for you too!
By the way, I got the idea from this thread:
http://forum.xda-developers.com/showthread.php?t=1719539
Take a look if trying the new cable doesn't work!
DROIDLOVERX2 said:
Well I think I solved the problem - at least for me. I tried the USB cable from my Dad's Droid X. Plugged the phone into the computer and everything works. No errors and the drivers installed correctly. I tried the cable that came with my phone (the one I have always used and has worked up until now) and it doesn't work. I get the error with it, but as soon as I use the one from the DX again, it works! Not sure why that is but I would say give it a try for sure! Let me know if it works for you too!
By the way, I got the idea from this thread:
http://http://forum.xda-developers.com/showthread.php?t=1719539
Take a look if trying the new cable doesn't work!
Click to expand...
Click to collapse
Thanks for replying back! I meant to add a post. I got my phone working again. My roommate and I took apart the tip of my usb cable (the one that came with the phone) and noticed the green wire was broken off, so we soldered it back on and my phone was able to connect to my computer finally. Although it wasn't a strong connection and kept disconnecting.
For now I'm using a different cable from my hp touchpad and it's working perfectly fine so everything is all good now
Sent from my SCH-I535 using Tapatalk 2
NITRO_2 said:
Thanks for replying back! I meant to add a post. I got my phone working again. My roommate and I took apart the tip of my usb cable (the one that came with the phone) and noticed the green wire was broken off, so we soldered it back on and my phone was able to connect to my computer finally. Although it wasn't a strong connection and kept disconnecting.
For now I'm using a different cable from my hp touchpad and it's working perfectly fine so everything is all good now
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
That's good to hear! I guess both of our cables just went bad from use or something. Wish I would have tried another cable sooner instead of spending 4 hours installing and uninstalling drivers and wiping and installing ROMs over and over trying to solve the issue! :silly: But good thing we both figured it out! :victory:
I'm having the same problem as well...have now tried 4 different cables, hard reset, and every USB port on my machine and my buddy's computer to no avail. I verified the cables were 'good' on my buddy's gf's gs3 and it worked fine...just wont see mine. Charges just fine just no go on getting any data pass through it seems???

[Q] Desire S, USB not working but charges? Pls help.

Hi
I recently bought a Desire S from a friend. I went about rooting it but when I plugged it into my PC it is not recognised at all, literally nothing pops up on the phone or the PC.
I've checked the settings in the phone and USB debugging is enabled and I always changed default connection type.
I have even booted into Hboot and plugged the USB in, but still nothing.
The phone charges perfectly fine and I've tried plenty of different cables. My other Android phone works perfectly when plugged it.
I'm starting to think its a hardware issue, anyone else heard of this? common problem? any fixes?
Thanks
Re install htc sync and drivers, then remove sync and try again
“Pressure is something you feel when you don't know what the hell you're doing.”*―*Peyton Manning
I have the same problem, sort of. When I plug mine in all is well at first, but give the phone one tiny nudge (or just wait a few minutes) and it goes back to charge-only mode. It's probably a slightly loose connection somewhere in the USB port on your phone.
To be sure, try if it works in Linux. The Linux USB stack sucks infinitely less than what Windows uses.
Thanks for the replies. I tried Ubuntu but exactly the same (it worked with my Nexus 4)
Thats a little annoying, thankfully charging still works, just unsure how long that will last for! plus I cant root it! but I dont exactly need it rooted but I tend to do it anyway.
I've sorted it now. It was a loose ribbon cable, plugged that back in after taking the phone apart and its working.
Bootloader unlocked and custom recovery flashed. Ready to rock.

Nexus doesn't detect USB-connection

Dear community,
I have a serious problem with my beloved Nexus 5 (black, 32GB).
Yesterday I recognized that the Device doesnt detect any kind of USB-connection.
Neither on a charger, nor on a computer/notebook. I tried several different cables and computer/chargers, but no differences.
When the device is powered off everything works properly. The Nexus is charging and I even managed flashing Android 5.0.1 via fastboot a few minutes ago (hoped that the system was the problem, but it doesn't seem so).
Device isn't rooted or modifed (recovery, system) in the moment cause of the os-flash.
Do you have any idea what the problem could be? :crying:
BrainChecker said:
Dear community,
I have a serious problem with my beloved Nexus 5 (black, 32GB).
Yesterday I recognized that the Device doesnt detect any kind of USB-connection.
Neither on a charger, nor on a computer/notebook. I tried several different cables and computer/chargers, but no differences.
When the device is powered off everything works properly. The Nexus is charging and I even managed flashing Android 5.0.1 via fastboot a few minutes ago (hoped that the system was the problem, but it doesn't seem so).
Device isn't rooted or modifed (recovery, system) in the moment cause of the os-flash.
Do you have any idea what the problem could be? :crying:
Click to expand...
Click to collapse
Hey @BrainChecker
first of all it doesn't seem to be a Hardware defect, if it's working fine, when phone is off!
Seems like u created some kind of problem with connecting to ADB or any update etc...
I would recommend to backup all stuff u need and then going to recovery and make a factory reset.
If all is working fine u already see there was a problem in system.
If u have still problems, it seems to be deeper (but don't think so), which means kernel, bootloader etc...
Much success!
CHEERS
Thx for the fast reply
I reflashed Android 5.0.1 now, but I have still problems.
Now, the device is charging normally, but still doesnt connect to computer. And the charging symbol doesnt disappear when I plug my Nexus off...
BrainChecker said:
Thx for the fast reply
I reflashed Android 5.0.1 now, but I have still problems.
Now, the device is charging normally, but still doesnt connect to computer. And the charging symbol doesnt disappear when I plug my Nexus off...
Click to expand...
Click to collapse
So check ur source for firmware and there's also the 5.0.2 out.
Try to flash this with a clean system.
Much success.
CHEERS
Thanks. Source is the official Google-Site for Factory-Images, MD5 is okay.
Where did you find a 5.0.2 for the Nexus 5 ? I'm finding only one for the Nexus 7.
Problem still is the same (Sytem reflashed), and even with a custom-kernel the are still there.
I'm really scared
EDIT:
a little bit more information. I reflashed 5.0.1, made a factory reset and even reflashed 4.4.4 (of course with a full wipe). Still problems.
Deinstalled all USB-Drivers (with USBDeview), changed the used ports on my computer and my notebook.
I tried custom kernel (hellsgod) and recovery (TWRP), no changes.
Still same problem. Phone is charging when plugged in (in the some cases, but NOT in every case). Charging symbol doesn't disappears after plugging off.
Computer doesn't detect anything. Neither in system-tray, nor in the device manager. But I recognized that for a realy short moment the "plug-in-sound" sounds twice (connect and disconnect), also for a very short moment the phone shows the debugging-icon...
USB in general seems to work in the system; I can use USB-OTG as normal.
I'm a little bit under stress, because I will leave Germany in a few days for several months. And 1.) I will need a working phone 2.) I don't want to spend money on a new one (travelling is very expensive...) and 3.) I don't really have the time and the nerves to work days on these problem...
:crying::crying::crying::crying:
I'd say that you have lots of old drives on the computer. Take them all off. I pulled out my hair over this. I took dozens out from old phones and my Nexus then it loaded a driver and a message came on the phone asking to recognise the computer...
Thanks for the tip, but it didn't work for me.
I removed all former smartphones, massstorages etc with USBDeview but my problem is still the same.
I recognized that on my dad's computer even the Windows-dialog for media devices opens...but theres still only the same short appearing of the mass-storage and debugging-symbol. Klicking on the Windows-dialog ends in nothing...

Exynos s10e not recognized by computers

About a month ago I started getting the Moisture in USB port error all of the time. I promise, it wasn't wet. It persisted through 2 firmware updates and much time in hot, no humidity environments. Not the biggest problem in the word, because I anyway always just use wireless charging as default. But it did kind of freak me out none the less, and I wanted to backup all of my data and do a factory reset to see if this helped anything before trying to deal with warranty support for a possible broken USB port.
Eventually the port began thinking it was dry again, and I hooked it up to two different windows 10 computers, one windows 7 computer, and my Linux computer (which i have use many times in the past to transfer files with no problems). I reaaalllly don't think it's a driver issue, I promise this isn't a cable or computer USB port issue.
When I plug it in, the phone just starts charging, the computer acts as if nothing happened. the "adb devices" command yields no results. USB debugging is on.
I went into dev settings and made sure it was set to MTP by default. It was. I anyway tried all the same settings, with no luck.
Nothing changed on my computer, yet it no longer recognizes my phone, which is also unrecognized by any computer I try. The USB port works fine for charging now, and I have tried many cables.
Any ideas? Whenever I try to search about this all i get pretty much is "dId YoU tRy ReStArTiNg It???"
I really wanted to back up all my stuff and flash Lineage :/
In doing research about previous models of Galaxy having this same issue, it seems to largely be a software problem. I would like to try going into recovery and wiping some caches....which are safe to wipe without risking any meaningful data loss?

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