Nexus doesn't detect USB-connection - Nexus 5 Q&A, Help & Troubleshooting

Dear community,
I have a serious problem with my beloved Nexus 5 (black, 32GB).
Yesterday I recognized that the Device doesnt detect any kind of USB-connection.
Neither on a charger, nor on a computer/notebook. I tried several different cables and computer/chargers, but no differences.
When the device is powered off everything works properly. The Nexus is charging and I even managed flashing Android 5.0.1 via fastboot a few minutes ago (hoped that the system was the problem, but it doesn't seem so).
Device isn't rooted or modifed (recovery, system) in the moment cause of the os-flash.
Do you have any idea what the problem could be? :crying:

BrainChecker said:
Dear community,
I have a serious problem with my beloved Nexus 5 (black, 32GB).
Yesterday I recognized that the Device doesnt detect any kind of USB-connection.
Neither on a charger, nor on a computer/notebook. I tried several different cables and computer/chargers, but no differences.
When the device is powered off everything works properly. The Nexus is charging and I even managed flashing Android 5.0.1 via fastboot a few minutes ago (hoped that the system was the problem, but it doesn't seem so).
Device isn't rooted or modifed (recovery, system) in the moment cause of the os-flash.
Do you have any idea what the problem could be? :crying:
Click to expand...
Click to collapse
Hey @BrainChecker
first of all it doesn't seem to be a Hardware defect, if it's working fine, when phone is off!
Seems like u created some kind of problem with connecting to ADB or any update etc...
I would recommend to backup all stuff u need and then going to recovery and make a factory reset.
If all is working fine u already see there was a problem in system.
If u have still problems, it seems to be deeper (but don't think so), which means kernel, bootloader etc...
Much success!
CHEERS

Thx for the fast reply
I reflashed Android 5.0.1 now, but I have still problems.
Now, the device is charging normally, but still doesnt connect to computer. And the charging symbol doesnt disappear when I plug my Nexus off...

BrainChecker said:
Thx for the fast reply
I reflashed Android 5.0.1 now, but I have still problems.
Now, the device is charging normally, but still doesnt connect to computer. And the charging symbol doesnt disappear when I plug my Nexus off...
Click to expand...
Click to collapse
So check ur source for firmware and there's also the 5.0.2 out.
Try to flash this with a clean system.
Much success.
CHEERS

Thanks. Source is the official Google-Site for Factory-Images, MD5 is okay.
Where did you find a 5.0.2 for the Nexus 5 ? I'm finding only one for the Nexus 7.
Problem still is the same (Sytem reflashed), and even with a custom-kernel the are still there.
I'm really scared
EDIT:
a little bit more information. I reflashed 5.0.1, made a factory reset and even reflashed 4.4.4 (of course with a full wipe). Still problems.
Deinstalled all USB-Drivers (with USBDeview), changed the used ports on my computer and my notebook.
I tried custom kernel (hellsgod) and recovery (TWRP), no changes.
Still same problem. Phone is charging when plugged in (in the some cases, but NOT in every case). Charging symbol doesn't disappears after plugging off.
Computer doesn't detect anything. Neither in system-tray, nor in the device manager. But I recognized that for a realy short moment the "plug-in-sound" sounds twice (connect and disconnect), also for a very short moment the phone shows the debugging-icon...
USB in general seems to work in the system; I can use USB-OTG as normal.
I'm a little bit under stress, because I will leave Germany in a few days for several months. And 1.) I will need a working phone 2.) I don't want to spend money on a new one (travelling is very expensive...) and 3.) I don't really have the time and the nerves to work days on these problem...
:crying::crying::crying::crying:

I'd say that you have lots of old drives on the computer. Take them all off. I pulled out my hair over this. I took dozens out from old phones and my Nexus then it loaded a driver and a message came on the phone asking to recognise the computer...

Thanks for the tip, but it didn't work for me.
I removed all former smartphones, massstorages etc with USBDeview but my problem is still the same.
I recognized that on my dad's computer even the Windows-dialog for media devices opens...but theres still only the same short appearing of the mass-storage and debugging-symbol. Klicking on the Windows-dialog ends in nothing...

Related

Stuck in bootloader PLUS USB won't connect to ActiveSync! :(

Hey guys...I recently upgraded my SDA to WM6 without any problems using Kar Hoe's guide. The only thing I noticed was that I couldn't connect to the internet via GPRS/EDGE (only WIFI). So I found a radio ROM last night and forgot to format BINFS before I installed it. It said it was successful of course but now I'm stuck in the bootloader. Here's the horrible part: The phone goes in USB mode for the bootloader, but won't connect to ActiveSync so I can't reflash it or anything! I really liked this phone and can't really afford another one at this time. I'd appreciate any help I can get.
Thanks. I'll be working until 5 but will check back after that!
p.s.: When I installed WM6 previously, I DID app unlock it and make it SuperCID.
-velcro
try mtty and and kar hoe`s guide
to Profy_X
Thanks for the quick response! I've downloaded mtty (similar to Tera Term huh?). Is it possible to copy the ROM image to the mini SD card in order to flash it? I have the original one for my phone and I tried copying the NBF file to the card via a card reader I have by Vakoss but windows won't recognize it. (due to its format right?)
I know I have too many questions but I need my phone. http://forum.xda-developers.com/images/smilies/confused.gif
Thanks again!
I have the same problem and really looking for a solution.
The phone enters bootloader mode after pressing the camera button and inserting the usb cable. However activesync or anything else does not recognize the device. mtty and teraterm cannot connect to the device.
When I hard reset or turn off/on the phone, it keeps resetting itself after a couple seconds of booting.
Any ideas what I can try?
I fixed it...
I tried everything! I ended up extracting this fileTor_TMOUS_10140_191916_10900_SHIP.exe with winrar and running the RomUpdateUtility. Even though ActiveSync wasn't working I went through with it. It randomly worked though! So then I just followed Kar Hoe's guide for installing wm6. Now the only thing is that it will turn off randomly unless it's plugged in. And it's not the battery though. lol 0_o
To Burkay: If mtty or teraterm can't recognize your phone then the only thing you can do is copy the original ROM to your memory card and then flash it directly from the phone through bootloader....or at least that's the only way I can see since USB's out.
After an unsuccessful rom flash, phone always stuck to bootloader screen, it happened 2 or 3 times on my phone. In these cases ActiveSync couldnot recognized my phone (thru USB). But I always successfully reflash my phone just running RomUpdateUtility connecting thru USB. How come so complex in your cases, I just wonder
unforsakenrule said:
To Burkay: If mtty or teraterm can't recognize your phone then the only thing you can do is copy the original ROM to your memory card and then flash it directly from the phone through bootloader....or at least that's the only way I can see since USB's out.
Click to expand...
Click to collapse
I agree. I just don't know how to flash from an SDCard. Do you have a tutorial?
burkay said:
I agree. I just don't know how to flash from an SDCard. Do you have a tutorial?
Click to expand...
Click to collapse
I don't...but if I find one I'll def let you know
thacen said:
After an unsuccessful rom flash, phone always stuck to bootloader screen, it happened 2 or 3 times on my phone. In these cases ActiveSync couldnot recognized my phone (thru USB). But I always successfully reflash my phone just running RomUpdateUtility connecting thru USB. How come so complex in your cases, I just wonder
Click to expand...
Click to collapse
Well...It might just be my battery after all (current surge or something). Because I tried 2 different wm6.1 roms and now am using Nitro's wm6 rom, and the same thing would happen on all of them (but less on Nitro's). It looks like if I do something demanding then it turns off after a minute or so. And there's no warning at all. It seems to try to turn back on, but fails. After that, the only way to start it is if I plug in the charger.
I'm going to order another battery from ebay and we'll see what happens I guess.
I hope it works!
@unforsakenrule: When i flashed, normally it takes hardly 10min, how your battery discharge so quickly. I tried most of rom found here now I stick to Kamikadze's 6.1 pro, it is quite cool and I don't want to back to STD.
Sometimes, flashing did not success and I tried again but I am always sure to be fully charged before start. If it stuck in bootloader charging is not easy. I sometimes use some crude method on my other phone, just connecting terminals of charger to battery directly using some wires, but it is really dangerous
thacen said:
@unforsakenrule: When i flashed, normally it takes hardly 10min, how your battery discharge so quickly. I tried most of rom found here now I stick to Kamikadze's 6.1 pro, it is quite cool and I don't want to back to STD.
Sometimes, flashing did not success and I tried again but I am always sure to be fully charged before start. If it stuck in bootloader charging is not easy. I sometimes use some crude method on my other phone, just connecting terminals of charger to battery directly using some wires, but it is really dangerous
Click to expand...
Click to collapse
That's pretty hardcore man! I'll try that ROM out and see what happens. In the meantime, I'm still waiting for a battery I bout on ebay. Thanks!
I received my new battery today~
No more problems since I got my new battery. The old one was a Sanyo and apparently had issues. The new one's a Celxpert. I'm now running wm6.1 Pro and it IS tight. Thanks for your responses guys!
-unforsakenrule

[Q] Desire S, USB not working but charges? Pls help.

Hi
I recently bought a Desire S from a friend. I went about rooting it but when I plugged it into my PC it is not recognised at all, literally nothing pops up on the phone or the PC.
I've checked the settings in the phone and USB debugging is enabled and I always changed default connection type.
I have even booted into Hboot and plugged the USB in, but still nothing.
The phone charges perfectly fine and I've tried plenty of different cables. My other Android phone works perfectly when plugged it.
I'm starting to think its a hardware issue, anyone else heard of this? common problem? any fixes?
Thanks
Re install htc sync and drivers, then remove sync and try again
“Pressure is something you feel when you don't know what the hell you're doing.”*―*Peyton Manning
I have the same problem, sort of. When I plug mine in all is well at first, but give the phone one tiny nudge (or just wait a few minutes) and it goes back to charge-only mode. It's probably a slightly loose connection somewhere in the USB port on your phone.
To be sure, try if it works in Linux. The Linux USB stack sucks infinitely less than what Windows uses.
Thanks for the replies. I tried Ubuntu but exactly the same (it worked with my Nexus 4)
Thats a little annoying, thankfully charging still works, just unsure how long that will last for! plus I cant root it! but I dont exactly need it rooted but I tend to do it anyway.
I've sorted it now. It was a loose ribbon cable, plugged that back in after taking the phone apart and its working.
Bootloader unlocked and custom recovery flashed. Ready to rock.

Nexus 5 won't connect to anything over usb

So recently I started having this problem. My Nexus 5 stopped charging all of a sudden.
After messing around I found out that I could charge the phone when it is turned off, but when I boot it (while connected) it doesn't show the charging icon. Only when looking up the battery status at the setting menu it says charging.
To my surprise fastboot was still working (adb wasnt) what brought me to think it's not the hardware.
So far I have done a factory reset, wiped everything, installed stock kernel and recovery, downgraded to stock 5.0 (I don't even know why, just thought its worth a shot...).
At some point I took the phone apart to try to determine whether I tore out the connector itself, and noticed nothing.
I'm really running out of ideas here... I can live with having to reboot the phone for charging, but I really need it to connect to the computer.
Any help will be appreciated!
You tried different USB cables and chargers? USB debugging enabled? Computer is a trusted machine in adb?
I have 2 computers on which adb is trusted. Both stopped working. I tried a few cables, all of them worked with another phone, but did not with mine.
Adb is enabled. :/
Did you try revoking all computers and re-establishing trust after flashing a stock ROM?
Strange that fastboot commands work and adb doesn't.
Nope, but I tried connecting to another one and no dialog popped up.
Btw, an hour ago it just started working... All of a sudden...
I should be happy, but now I have no chance in finding what was the problem.
Anyways thank you for now, if I have any more issues I'll update.
I assume it's physical damage to the usb board/module (since it started working while no change to the software was done in the past few days).
I will order a new one just in case.
Thank you again guys!
Maybe a loose internal connection? You could try removing the back to looking for loose connections.
Did so, didn't notice anything strange.
I do have experience with soldering, but I would rather not touch it before I get a new one, just in case I screw up. Small components are no fun.
The thing that still bugs me though is I had fastboot working perfectly fine all that time. Oh well

Nexus 5 only charges while in Bootloader

Dear XDA-community,
My Nexus 5 (D821 32GB) only charges while in bootloader mode.
Symptoms:
It spontaneously stopped charging in a normal way yesterday. By that I mean, that my Nexus 5 does not charge while switched on. While switched off, it loops the following way: it switches on, shows battery logo with the lightening, then goes to the logo that shows an empty battery (even though it isn`t empty, this logo usually shows loading progress, in my case it is not animated, meaning it just stays "empty"), after what the phone switches off and it goes back on again.
My temporary solution:
To circumvent that, I found out that it always charges while the bootloader screen is on (bootloader version: HHZ20h), and sometimes charges while in recovery mode (I have TWRP 3.0.3.0). So I used this method to load the battery.
My troubleshooting:
After extensive search on Google, the only reasonable thing that was said in one of the forums was that probably Android 6.0.1 detects some kind of danger to charging my battery and refuses to do it (I had the Xtrasmooth 6.0.1 custom rom with Xposed installed, stock kernel). Next thing I did was installing the app "Ampere" which told me that my phone`s battery, even though close to 3 years old, is in "good condition". Assuming that it is the OS that is messing with my charging issue, I completely wiped my phone, only leaving TWRP and an unlocked bootloader.
Please note:
I have tried all kinds of cables and chargers, even tried connecting to the PC to charge. My original charger works perfectly fine, and the charging port itself is clean. Like I said, the phone charges only while in bootloader. Battery life is also normal.
Question to you guys:
Here I am, with a fully wiped Nexus 5, ready to install a new custom ROM and being unsure what the issue might be.
Can anyone help me get my phone back to charging while the phone is on?
Is there a way to separately flash/work with usb connector drivers?
Thank you in advance :fingers-crossed:
Update 1:
Flashed latest factory image and returned phone to complete stock, problem persists. Why would the charging port not work while the phone is on?
Update 2:
Enabled USB debugging. Phone is not only not charging, but also cannot connect via USB to my computer as MTP (it is simply not recognized at all). In Windows Device Manager, it does not show up at all, even under "Other devices" (I uninstalled all possible drivers to see if it Windows 10 would react to it getting plugged in, it does not). I believe the problem is not the hardware of my phone (as it can charge and connect to the PC while in bootloader, fastboot commands work, could not manage to get the ADB commands to work in recovery), it must be some kind of internal driver issue.
Hi,
I have exactly the same issue. I have tryed all. I flash my Nexus 5 to Android 5 and the to 4.4.4 but nothing worked. Have you being able to fix the problem?
I also think this is not a hardware issue since I have changed the charging port and nothing happened and the same with the battery.
Santiago
It could be a defective USB flex cable. There are 4 pins: 2 for charging, 2 for data transfer. It's possible for the phone to charge and not be recognized as a phone when connected to a computer.
audit13 said:
It could be a defective USB flex cable. There are 4 pins: 2 for charging, 2 for data transfer. It's possible for the phone to charge and not be recognized as a phone when connected to a computer.
Click to expand...
Click to collapse
5 pins...
Yes, there are 5 pins but I throught 2 were used for data, two for power. I admit I was wrong in this belief.
http://pinoutguide.com/CellularPhones-A-N/smartphone_microusb_connector_pinout.shtml

Nexus 5 Charging issue (in a weird way)

so i have had a nexus 5 for about a year now, my brother had it from launch, one day it bricked and my brother bought a iphone, so, ofcourse i reflashed the rom, and it worked again, but with weird buggs and quirks, now suddenly it didnt want to charge, so i have decided to factory reset, and ive also replaced the battery (i had one laying around and hadnt come around to puttin it in)
so, heres the issue:
when the device is off, and you plug in the usb cable, it recognizes it, and starts the charging animation, then this animation crashes and it restarts, it does this, over and over again..
when i go to fastboot mode, and i plugg in the usb, my laptop (and pc) recognizes it, and then gives an error, just so it can start the cycle over again, and i cant get adb working like this...
any help?
Which ROM did you flash?
Edit: Oh, and how did you flash it?

Categories

Resources