Moto G3 Canadian version and Band 12, VoLTE - Moto G 2015 Q&A, Help & Troubleshooting

Hello folks. First of all I would like to apologize if I am posting in the wrong forum. I have searched for almost a week now for an hour daily, and cannot find a definitive answer. WILL MY PHONE WORK ON T-MOBILE IN THE UNITED STATES? Seems like a straightforward question, but if you read on, you will understand the source of my confusion!
I am quite confused and somewhat concerned about the issue of Band 12. Does the Canadian version of the Moto G have band 12 or not. My reason for this concern is that I am traveling to Florida (from Canada) for Christmas, and after some reading I have concerns about whether or not my phone will work. I subscribe to Roam Mobility which uses T-mobile when in the U.S. The Motorola website indicates that the U.S. version of the Moto G 2015 DOES NOT use band 12 (disabled by T-Mobile recommendation), while the Canadian version DOES. But I have also read somewhere online that the Canadian version DOES NOT use band 12. I initially thought this was a good thing. But after some digging it appears that because I (may) have band 12, but do not have Voice Over LTE, I may not be able to make calls on the Moto G3. From what I am reading if band 12 is in use, it will not drop back to 2g/3g for phone calls. The calls won't work on T-mobile band 12 because it is used for VoLTE which the Moto G3 does not have. Can anyone confirm one way or the other if the Moto G3 Canadian version does or doesn't have band 12, and will the Moto G3 work on T-Mobile in the U.S. Thanks for any help you can offer. Gotta get this figured out!! Thanks all for any info you can offer.
GC

Hi,
I have reported this thread to be moved to the right Q & A section where you might be able to get help quickly.

From motorola.ca, LTE 12 is listed:
Bands (by model)
Moto G - GSM (XT1540)
LTE (2, 4, 5, 7, 12, 17)
UMTS/HSPA+ (850, 1700/AWS, 1900, 2100 MHz)
GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
Moto G - ACG, Republic Wireless, Sprint Prepaid, US Cellular, Virgin Mobile (XT1548)
LTE (2, 4, 5, 12, 17, 25, 26)
UMTS/HSPA+ (850, 1700, 1900 MHz)
CDMA (800, 850, 1900 MHz)
TD-LTE (41 TD2500)
GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)

Yes, as stated in my opening post Motorola shows band 12 on their website. But I don't thoroughly trust that, as band 12 previously showed on the US website as well, but has been removed. I have read online on another site that band 12 has been disabled on the Canadian version as well.
GC

Related

difference between US and Global Versions

hello!
i ordered the Global GSM version of the moto G will it still work with US carriers?
lamaboy99 said:
hello!
i ordered the Global GSM version of the moto G will it still work with US carriers?
Click to expand...
Click to collapse
Yes. I believe the difference is that the US version has the 1700AWS band for T-Mobile. Global has the 2100 band that works better overseas.
Ok thanks I don't have TMobile or one of their subsidiaries anyway and tend to travel over seas in the summer so looks like I made the right choice anyway
US radio specs:
Global GSM Model: GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS/HSPA+ up to 21 Mbps (850, 900, 1900, 2100 MHz)
US GSM Model:
GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS/HSPA+ up to 21 Mbps (850, 1700 (AWS), 1900 MHz)
CDMA Model: CDMA/EVDO Rev A (850, 1900 MHz)
UK Band specs:
HSPA+ DL 21.1Mbps / UL 5.76Mbps- EV-DO Rev.A DL 3.1Mbps / UL 1.8Mbps
Bands/Modes CDMA: 850/1900 UMTS: 850/900/1700/1900/2100 GSM: 850/900/1800/1900
Canada, Telus Only
HSPA 850/900/1900/2100 ; GSM 850/900/1800/1900
above information pulled from thread here by no1_cdn here........
http://forum.xda-developers.com/showthread.php?t=2544708
i own the uk 8gb version screen capture of preferred list bellow
Thanks for the help guys
I'm thinking of getting the G. I will use it in Germany for 3 wks next year, and use it once (2-3 wks) in Taiwan when I visit my friends and family. I will mostly use it in the US trying out different prepaid plans. I think I'd better get a US version, but is there any chance to get 3G in Europe or Taiwan with a US version?
Thanks.
Sent from my Nexus 7 using xda app-developers app
miinshiou said:
I'm thinking of getting the G. I will use it in Germany for 3 wks next year, and use it once (2-3 wks) in Taiwan when I visit my friends and family. I will mostly use it in the US trying out different prepaid plans. I think I'd better get a US version, but is there any chance to get 3G in Europe or Taiwan with a US version?
Click to expand...
Click to collapse
No with the US version you will NOT get 3G in Europe or Taiwan. You will get 2G however. If you want 3G overseas you need to the global version but you lose T-mobiles AWS band support.
thanks. Is there a phone (moto x, nexus 5, or anything) that support 3G band of all carriers in all regions?
Sent from my Nexus 7 using xda app-developers app
A thing that I've noticed in the reviews is that the US versions of the phone, the cases (at least the black one) has a "metallic" look on that M on the back while the Global / European version that M it's only glossy.
Just got my US 16gb model yesterday via Amazon. Back cover has a glossy black "M" logo, nothing metallic about it.
Bummer to hear this phone won't do 3G in Europe, I went with the USA model since I just moved over to T-mobile, and a lot of the 3G signal in my area is still on 1700 mhz. My AT&T phone was getting 3G in a lot of areas, but just enough EDGE data to annoy me and make me buy the G.

Will moto g lte from fido with with wind if unlocked?

Sorry if this is stupid question but I'm new to this whole band thing. I've tried researching but no answers.
Fido moto g lte specs
Network and Wireless connection
LTE : AWS/2600/900/700 MHz
HSPA Bands: 850/1700/1900/2100 MHz
GSM Bands: 850/900/1800/1900 MHz
Download/Upload Speeds: HSDPA 42.2 Mbps, HSUPA 5.76Mbps
Bluetooth® 4.0
Wi-Fi®: 802.11 b/g/
Canadian motorola site lte specs
Networks - Moto G with 4G LTE
US GSM Model:
4G LTE Bands 2, 4, 5, 17 (1900, 1700, 850, 700 MHz)
GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS (850, 900, 1700, 1900, 2100 MHz)
Wind requires AWS 1700 and 1900
I'm not sure if all UMTS 1700 is always AWS? I'm not sure if the US GSM model is the same as canadian model, but it seems to be. Fido doesn't list UMTS but I'm assuming it is since thats the only specs provided on the motorola site. If someone could explain or just let me know if it will work on WIND that would be great.
Thanks
Short answer: yes.
Longer answer: HSPA is a superset of UMTS (you may also see WCDMA, not to be confused with CDMA, which is for our purposes identical). Band 4, a.k.a AWS or UMTS 1700 is a bit unusual in that traffic from the phone to the tower is on 1700 MHz (uplink), but on 2100 MHz from the tower to the phone/user equipment (downlink).
There are three models sold in Canada: XT1032 ("Global" HSPA model) XT1034 ("US" HSPA model, AWS, sold by Wind and Videotron) and XT1040 (LTE model, the US one is the XT1045, what actual differences there are remain to be seen)
Were either of you able to confirm?
I'm on the same boat, conteplating buying the 4G LTE version from FIDO to use on Wind.
Thanks in advance!
Yes to wind
From everything i read it will work on wind as the the only moto g lte with lte 2600 is the same one that has 1700 3g band, Have either of you guys rooted and if so how and where did you find directions. Ill unlock tomorrow am and then let you guys know.
Thanks guys!
I've contacted wind tech support for an official confirmation.
As Darkshado mentioned, the only 4G LTE model listed on Motorola.ca is the US GSM 4G LTE model with the following specs:
Networks - Moto G with 4G LTE
US GSM Model:
4G LTE Bands 2, 4, 5, 17 (1900, 1700, 850, 700 MHz)
GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS (850, 900, 1700, 1900, 2100 MHz)
Everything points to this being able to run on Wind - 1700 and 2100 MHz. It'll be cool if it can..
gthompson75 - by rooting, i suppose you mean a network unlock, right? I dont think you need to "root" to get it working on Wind
wind works
OK I unlocked my Fido moto g LTE today. My model is xt1040, once unlocked no problem on wind. Took a while to get a signal but worked none the less. Hope this helps you guys.
yup, so you're in the same situation as me, i went to 2 different fido stores and no one has it in stock
went online to order it the past few days, error in the last step
call the number and order it over the phone and save your time
hopefully i will be getting the phone soon
i actually found a store called wirelesswave and they had the moto g lte, i took a look at the box, it was the xt1040 (i was expecting the xt1045 just from reading around the subforums), the front of the box does not advertise the 4g/lte at all, it's in small print on the back of the box
I can also confirm it works. Thanks for the help guys.
where did you unlock it from and how much did it cost
gthompson75 said:
OK I unlocked my Fido moto g LTE today. My model is xt1040, once unlocked no problem on wind. Took a while to get a signal but worked none the less. Hope this helps you guys.
Click to expand...
Click to collapse
hey i had a quick question, where did you get it unlocked from and how much did it cost.
if i could get a website.
I have the same problem : I can't find any website to unlock it for sure.
If those who already have unlocked their XT1040 could reply, it would be fantastic.
Thanks.
Fido phone on Wind network
They
p4png said:
Sorry if this is stupid question but I'm new to this whole band thing. I've tried researching but no answers.
Fido moto g lte specs
Network and Wireless connection
LTE : AWS/2600/900/700 MHz
HSPA Bands: 850/1700/1900/2100 MHz
GSM Bands: 850/900/1800/1900 MHz
Download/Upload Speeds: HSDPA 42.2 Mbps, HSUPA 5.76Mbps
Bluetooth® 4.0
Wi-Fi®: 802.11 b/g/
Canadian motorola site lte specs
Networks - Moto G with 4G LTE
US GSM Model:
4G LTE Bands 2, 4, 5, 17 (1900, 1700, 850, 700 MHz)
GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS (850, 900, 1700, 1900, 2100 MHz)
Wind requires AWS 1700 and 1900
I'm not sure if all UMTS 1700 is always AWS? I'm not sure if the US GSM model is the same as canadian model, but it seems to be. Fido doesn't list UMTS but I'm assuming it is since thats the only specs provided on the motorola site. If someone could explain or just let me know if it will work on WIND that would be great.
Thanks
Click to expand...
Click to collapse
Don't believe so. In Canada, phones which work on Bell, Rogers, Telus networks will not work on neither Wind or Mobilicity networks, even though Wind mobile phone have full functionality on Mobilicity and vice versa, after unlocking, of course. In my experience, however, the unlocked Wind/ Mobilicity phone does work on the other networks, you wont get 3G or LTE data connection though, only 2G.
@chichibud31: Dude.... Did you read the thread? Multiple posts from users in the field confirming it works.
The whole "Robellus phones don't work on Wind/Mobilicity/Vidéotron and vice versa" is mostly obsolete. (Caveat emptor, but usually the worst case scenario is that you'll have to play with QPST.)
There was some truth to it back when the new entrants launched their networks and penta-band HSPA SoCs were not common. But even back then you had devices like the Telus Galaxy S 2 X that worked on AWS HSPA because it was the same model as what T-Mobile USA sold.
I've been using a Mobilicity T889V on Virgin Mobile then Koodo for about two years. DC-HSPA worked out of the box and I got LTE working as well. Activating AWS HSPA on the Rogers/Bell/Telus variant is easy.
It's been said before, the non-LTE XT1032 won't work with AWS carriers; out of the box at least, it remains to be seen if it could be modded.
That's actually a non-advertised feature of the LTE Moto G versus it's HSPA-only siblings: it can roam pretty much worldwide on 3G.

Verizon Simultaneous Voice and Data

Does anyone know if the new 2015 Moto G will support simultaneous voice and data when used in the US on Verizon?
bdr9 said:
Does anyone know if the new 2015 Moto G will support simultaneous voice and data when used in the US on Verizon?
Click to expand...
Click to collapse
From the specs listed on the Motorola site, it doesn't look like it'll be on Verizon:
Moto G - Sprint Prepaid, US Cellular, Virgin Mobile (XT1548)
LTE (2, 4, 5, 12, 17, 25, 26)
UMTS/HSPA+ (850, 1700, 1900 MHz)
CDMA (800, 850, 1900 MHz)
TD-LTE (41 TD2500)
GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
It states Sprint, US Cellular, and Virgin Mobile.
alfick3 said:
From the specs listed on the Motorola site, it doesn't look like it'll be on Verizon:
Moto G - Sprint Prepaid, US Cellular, Virgin Mobile (XT1548)
LTE (2, 4, 5, 12, 17, 25, 26)
UMTS/HSPA+ (850, 1700, 1900 MHz)
CDMA (800, 850, 1900 MHz)
TD-LTE (41 TD2500)
GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
It states Sprint, US Cellular, and Virgin Mobile.
Click to expand...
Click to collapse
This sucks!!!! Sometimes I wish Verizon would just take away my UDP so I could leave!
JulesJam said:
This sucks!!!! Sometimes I wish Verizon would just take away my UDP so I could leave!
Click to expand...
Click to collapse
Yeah, the gen 1 was sold by Verizon, 'course, it was locked up tight and you couldn't put a recovery on it, to my knowledge.
Sent from my Moto G using Tapatalk
alfick3 said:
Yeah, the gen 1 was sold by Verizon, 'course, it was locked up tight and you couldn't put a recovery on it, to my knowledge.
Click to expand...
Click to collapse
Once it started shipping with 4.4.4, then you couldn't unlock the bootloader any more.

will T-mobile s7 be working on CDMA?

Here is the network support I found from t-mobile support website. The following data means at least T-mobile S7/S7 edge can be used in china and even Asia countries. But it didn't say that it will support CDMA. Anyone has any data to show that sprint version will support the following bands? I have talked with sprint, they said that as long as we pay it in full price. The phone can be unlocked. If it can be unlocked, and it can support the following bands, then sprint version can be universal. But when I was chatting with sprint representative, The rep said that he doesn't know the specification.
Network
2G/3G/4G/LTE Capable
GSM: '850, 900, 1800, 1900
UMTS: Band5(850), Band4(AWS), Band2(1900), Band1(2100)
LTE: B2,B4,B12
LTE Roaming: B1/B3/B5/B7/B8/B18/B19/B20
TDD 38,39,40,41
TDSCDMA : Band34, Band39
Att bands
GSM/GPRS/EDGE 850/900/1800/1900MHz
3G – UMTS 850/900/1900/2100MHz
4G-LTE Bands 1, 2, 3, 4, 5, 7, 8, 12, 20, 29, 30, 38, 39, 40, and 41

T-Mobile Stylo 4 on Total Wireless

I have a LG Stylo 4 sitting around accumulating dust. My good friend just broke his S7 and cannot afford to get a new phone at the moment. I want to try to help him out but im not sure if this device will work on Total wireless. I know Total wireless uses Verizon towers and also i know this device doesn't work on Verizon. What I don't know if is this phone doesn't work on Verizon due to band support or Verizon system not allowing the phone to be used because it is a 'non-certified Verizon device'.
The spec state the device has these bands.
- 4G LTE
1, 2, 3, 4, 5, 7, 12, 13, 20, 38, 41, 66, 71
-4G (HSPA+)
1, 2, 4, 5
-3G / 4G (HSPA / UMTS / HSPA+)
1, 2, 4, 5
-2G (GSM, GPRS, and EDGE)
850, 900, 1800, 1900
And total wireless states it uses these bands
- 3G : 800 MHz ESMR, Band 10
-4G : 1900 MHz PCS Band 1, 1900 MHz PCS Band 2 (LTE).
So i see it has LTE support but for 3G there is no support. Seeing this make me think it would possibly work but at the same time not. I say that because im using my Oneplus 6T on version and just get not 3G service. If anyone has an answer that would be great. :laugh:
clapper66 said:
I have a LG Stylo 4 sitting around accumulating dust. My good friend just broke his S7 and cannot afford to get a new phone at the moment. I want to try to help him out but im not sure if this device will work on Total wireless. I know Total wireless uses Verizon towers and also i know this device doesn't work on Verizon. What I don't know if is this phone doesn't work on Verizon due to band support or Verizon system not allowing the phone to be used because it is a 'non-certified Verizon device'.
The spec state the device has these bands.
- 4G LTE
1, 2, 3, 4, 5, 7, 12, 13, 20, 38, 41, 66, 71
-4G (HSPA+)
1, 2, 4, 5
-3G / 4G (HSPA / UMTS / HSPA+)
1, 2, 4, 5
-2G (GSM, GPRS, and EDGE)
850, 900, 1800, 1900
And total wireless states it uses these bands
- 3G : 800 MHz ESMR, Band 10
-4G : 1900 MHz PCS Band 1, 1900 MHz PCS Band 2 (LTE).
So i see it has LTE support but for 3G there is no support. Seeing this make me think it would possibly work but at the same time not. I say that because im using my Oneplus 6T on version and just get not 3G service. If anyone has an answer that would be great. [emoji23]
Click to expand...
Click to collapse
T-mobile devices can be used on Straight Talk with a Straight Talk SIM kit that is intended for use on T-Mobile and AT&T devices. Straight Talk is a division of the TracFone network and uses Verizon towers. Total Wireless is also a division of TracFone so the same should be true for it as well.
Sent from my SM-S767VL using Tapatalk

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