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Broken screen - what to do?

Hi there, my Nexus 5 fell down on the screen yesterday and it broke throughout the entire screen. It fell from less than 1ft of height which is ridiculous as I had previous Samsung phones fall down from a higher distance and came out with bare scratches. What is my best repair solution? I hear taking it to LG is the best bet and that it costs about $150, does anybody have the accurate price for the screen repair and the shipping they charge for me to send it? I hear I send them the phone and then they run a diagnostic then reply back to me with a repair fee and ask me if they should go through with it, how is the payment made? Hope you guys can help out, thanks.

daLareid said:
Hi there, my Nexus 5 fell down on the screen yesterday and it broke throughout the entire screen. It fell from less than 1ft of height which is ridiculous as I had previous Samsung phones fall down from a higher distance and came out with bare scratches. What is my best repair solution? I hear taking it to LG is the best bet and that it costs about $150, does anybody have the accurate price for the screen repair and the shipping they charge for me to send it? I hear I send them the phone and then they run a diagnostic then reply back to me with a repair fee and ask me if they should go through with it, how is the payment made? Hope you guys can help out, thanks.
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I think you got it about right... That's pretty much how it works. Payment would be made with a credit card.
I'm sure someone who has more knowledge on dealing with LG or has had a screen replacement done already will chime in.
Personally I would just do it myself. The N5 is setup to be easily taken apart and have parts easily replaced.
Not to mention that you can get the parts cheaper than what the repair would cost you and the time involved in replacing it yourself will be much faster than the whole sending it in for a repair process.
Then again... You do whatever is more comfortable for you.
Take a look here for some reference - http://forum.xda-developers.com/google-nexus-5/general/how-to-fix-google-nexus-5-screen-t2542873
Nexus 5 Screen Replacement - Frame Exchange + Dis…: http://youtu.be/jQS618ayL5w

xdrc45 said:
I think you got it about right... That's pretty much how it works. Payment would be made with a credit card.
I'm sure someone who has more knowledge on dealing with LG or has had a screen replacement done already will chime in.
Personally I would just do it myself. The N5 is setup to be easily taken apart and have parts easily replaced.
Not to mention that you can get the parts cheaper than what the repair would cost you and the time involved in replacing it yourself will be much faster than the whole sending it in for a repair process.
Then again... You do whatever is more comfortable for you.
Take a look here for some reference - http://forum.xda-developers.com/google-nexus-5/general/how-to-fix-google-nexus-5-screen-t2542873
Nexus 5 Screen Replacement - Frame Exchange + Dis…: http://youtu.be/jQS618ayL5w
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Appreciate your reply, I did some digging around about a DIY repair and apparently the screens are going from 150 to over 200 usd, and from what I hear the repair from LG costs about 150 and you should get the original screen, I read that the ebay screens could be chinese fake and not good. Thanks for the tip though, I will wait for some more replies then decide which is my best course of action.

daLareid said:
Appreciate your reply, I did some digging around about a DIY repair and apparently the screens are going from 150 to over 200 usd, and from what I hear the repair from LG costs about 150 and you should get the original screen, I read that the ebay screens could be chinese fake and not good. Thanks for the tip though, I will wait for some more replies then decide which is my best course of action.
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i'm using ebay screen and it's still good quality. no dead pixel or defects. and it cost about 70$. if you want it with the whole frame, then it's 100$. plus it's not hard to open up the Nexus 5. everything is fit in there like legos. though you would be out of a warranty if you replace yourself.

Khant said:
i'm using ebay screen and it's still good quality. no dead pixel or defects. and it cost about 70$. if you want it with the whole frame, then it's 100$. plus it's not hard to open up the Nexus 5. everything is fit in there like legos. though you would be out of a warranty if you replace yourself.
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Mind linking me to the the $100 one please?

[Q] Broken LCD

Hey guys I just broke my screen a couple days ago. Looking into prices, stores have told me I'll have to pay around $160 to get it fixed.
Well after searching on eBay I found an LCD for $5 and the touch digitizer for like $80. My touchscreen still works so could I just buy the LCD and fix it myself?? And save like 150 dollars?

nez762 said:
Hey guys I just broke my screen a couple days ago. Looking into prices, stores have told me I'll have to pay around $160 to get it fixed.
Well after searching on eBay I found an LCD for $5 and the touch digitizer for like $80. My touchscreen still works so could I just buy the LCD and fix it myself?? And save like 150 dollars?
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Possible? Yes.
Likely to be successful? Not at all.
The LCD and glass is fused to the entire front panel. Attempting to replace ONLY the screen/glass is near impossible unless you're a professional, and you're likely to break the digitizer/other components, or it just won't work properly/at all after you're done. What they're (and also LG if you go to them instead) charging you for a repair (around $160) is just about what a new front panel will cost. You're wasting your time trying to replace only the screen/glass.
Also, for US users who bought their device from the Play Store, Google will replace a damaged screen for free, once. I don't know if this applies to any other country as of yet, but it's worth a shot giving them a call.

Lethargy said:
Possible? Yes.
Likely to be successful? Not at all.
The LCD and glass is fused to the entire front panel. Attempting to replace ONLY the screen/glass is near impossible unless you're a professional, and you're likely to break the digitizer/other components, or it just won't work properly/at all after you're done. What they're (and also LG if you go to them instead) charging you for a repair (around $160) is just about what a new front panel will cost. You're wasting your time trying to replace only the screen/glass.
Also, for US users who bought their device from the Play Store, Google will replace a damaged screen for free, once. I don't know if this applies to any other country as of yet, but it's worth a shot giving them a call.
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I was worried that the digitizer is fused to the LCD. Just as a question is it possible for a professional to replace only the LCD? My family member is a professional phone repair guy but he lives in the middle East, I could send it to him...
As for sending it to google, I got the phone from best buy and google only replaces those bought from the play store

nez762 said:
I was worried that the digitizer is fused to the LCD. Just as a question is it possible for a professional to replace only the LCD? My family member is a professional phone repair guy but he lives in the middle East, I could send it to him...
As for sending it to google, I got the phone from best buy and google only replaces those bought from the play store
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Yeah it's possible but not really worth the effort in my opinion. Most of the time when you send a Nexus 5 in for screen repair, they'll just replace the front panel anyways.

Can Samsung Replace a Galaxy S7 Battery Out of Warranty (For a Cost)?

Hi,
I'm thinking of buying a used Galaxy S7. I'm concerned about how long the battery was used, etc., and was wondering if I could send the phone to Samsung in the United States to have the battery replaced. Presumably, it will be out of warranty. Questions:
1. Can Samsung replace the battery? If so, how do I find out the cost and the procedure to do this?
2. What if I got a Canadian-based S7 (the SM-G930W8)? Can I still send it to Samsung here in the US to have the battery replaced?
3. Is there a way to find places authorized by Samsung to do the replacement? I don't want some place that will do a bad job or use an already used battery.
Thanks. I greatly appreciate your time!

AxlRose77 said:
Hi,
I'm thinking of buying a used Galaxy S7. I'm concerned about how long the battery was used, etc., and was wondering if I could send the phone to Samsung in the United States to have the battery replaced. Presumably, it will be out of warranty. Questions:
1. Can Samsung replace the battery? If so, how do I find out the cost and the procedure to do this?
2. What if I got a Canadian-based S7 (the SM-G930W8)? Can I still send it to Samsung here in the US to have the battery replaced?
3. Is there a way to find places authorized by Samsung to do the replacement? I don't want some place that will do a bad job or use an already used battery.
Thanks. I greatly appreciate your time!
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Yeah I'm sure that a Samsung Service Center can replace the battery - Just Google Samsung Service Centres near you and call them ??
Sent from my SM-G955W ??

shaggyskunk said:
Yeah I'm sure that a Samsung Service Center can replace the battery - Just Google Samsung Service Centres near you and call them
Sent from my SM-G955W
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Yeah, but the only problem is that I'm interested in getting one of the Canadian models because it has an unlockable bootloader, has an Exynos processor, and more Canadian and American band support (according to frequencycheck.com). I can get the battery replaced in Toronto, but it's more expensive than doing it in the US. One place in New Jersey charges $45 for everything. I contacted that store and they told me they don't accept mail-ins from me. I'd have to get the service request approved by Samsung and they send me a box and a shipping label to send the phone in NJ. I could, however, do a walk-in with that store. It makes no sense.
I contacted Samsung and they gave me a link to look up service center locations. So I put in my zip code and 0 results came up. 0 results nearby. That's because my zip code is outside a certain range. It won't even give me the nearest one, even though obviously service centers exist in the US. You have to type other zip codes. It's so stupid. And they probably won't even approve of a battery replacement in the US because of my Canadian model phone. I'll have to wait until the next time I'm in Toronto. All S7's are more or less the same, same battery tech, etc. What difference is there?

Hey I asked the official Samsung store back in July about replacing my phone battery, they said because it's out of warranty it would cost me like 180 + tax. I didn't find it to be worth it. But a few weeks ago, I went to this shop in Square One Missisauga, Mobile Klinik, they charged me 100+ tax to get the phone battery replaced with the original glue so the phone is still IP-68 certified water resistant. You can try and see if you have such Samsung certified shops nearby, or try this place in Toronto the next time you're here. They have another shop in Vaughan mills as well.
Good Luck! ?

nonikhanna said:
Hey I asked the official Samsung store back in July about replacing my phone battery, they said because it's out of warranty it would cost me like 180 + tax. I didn't find it to be worth it. But a few weeks ago, I went to this shop in Square One Missisauga, Mobile Klinik, they charged me 100+ tax to get the phone battery replaced with the original glue so the phone is still IP-68 certified water resistant. You can try and see if you have such Samsung certified shops nearby, or try this place in Toronto the next time you're here. They have another shop in Vaughan mills as well.
Good Luck!
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Thanks. Do you know if these places use genuine Samsung, brand new never used batteries? Where do they get their batteries from? Are they an authorized Samsung center? How do I know if I can trust them?

AxlRose77 said:
Thanks. Do you know if these places use genuine Samsung, brand new never used batteries? Where do they get their batteries from? Are they an authorized Samsung center? How do I know if I can trust them?
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Yup they are authorised Samsung repair center. They said it was an OEM battery. They give a receipt as well and a 1 year warranty on the battery. So if any problems arise due to the battery, I can go to them and they will fix it.

Dont you think its funny that people come on here to ask question while 1 email or call to the samsung support would have given awnsers to all of them under few minutes? no samsung wont replace the battery for free under warranty and replacement here in euro is around 60 to 80 euro.s

RiTCHiE007 said:
Dont you think its funny that people come on here to ask question while 1 email or call to the samsung support would have given awnsers to all of them under few minutes? no samsung wont replace the battery for free under warranty and replacement here in euro is around 60 to 80 euro.s
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Yes, I contacted Samsung customer support as well. However, I like getting information from actual customers because sometimes these companies will give inaccurate information.
Also, I never asked if Samsung will replace the battery for free under warranty. If you read the title of my thread, it says "Out of Warranty (For a Cost)". Don't you think it's funny that people come on here to criticize a thread without first reading the title?

DO NOT POST A QUESTIONS HERE!
Man here have a rules! And this rule is wroten with bold worts in the beginning here!

OnePlus Repair Center Nightmare!

So.. a couple of weeks ago, I dropped my phone and it stopped working completely. The back glass is cracked and at first it was completely dead, I wasn't able to turn it on or anything. Later it eventually booted and it's currently working fine (all hardware things are working fine). I decided to get a back glass replacement anyway just because it will cut my fingers when used without a case.
So, I requested a repair, and today OnePlus "approved it", they sent me an email message from UPS and here the nightmare begins.. I also got an email from the repair center that will be replacing my back glass, the only problem is... that this repair center is possibly the biggest scamming repair center in my country. When You Google their company name, You can find hundreds of bad reviews and threads on various forums where people talk about it how they got scammed or how they send their phones to that repair center with for example battery that was draining very quickly (phone still on warranty) and they got an email from the repair center that the phone suffered water damage and motherboard has to be replaced (even though the owner said that his phone never even got close to any liquid or water), and the cost of repair is literally 2x the price of a new phone. (Later the guy replaced the battery by himself and phone was working fine, so as You can see liquid damaged motherboard was BS)
I do understand that bad reviews are normal and most repair centers have at least one or two of those, but.. like 2-3 years ago I bought a tablet (it cost around $75). I just needed some cheap tablet to watch YT videos etc. After some time the tablet randomly died and I sent it to the SAME repair center that OP uses. After 3-4 weeks I got an email saying that tablet repair will cost around $100 (30 USD more than price of a new tablet) and guess what they said when I asked them what's wrong with it. They said that sim card pins are shorted and it killed the motherboard. Well. I'm not a phone/tablet repair expert so I can't tell if shorted sim card pins can break Your motherboard. (Later I tried shorting sim card pins on some old flip phone and nothing happened, but then again, newer technology might be more sensitive IDK) But! The problem is.. that tablet didn't have a sim card slot! . Eventually after 2 months of fighting with the store and the repair center, store agreed to give me my money back and I just saved it and bought Mi Pad 2 later from China (it still works perfectly!).
So as You can see, even I already had terrible experience with this repair center. Now, my question is. What am I supposed to do now? I don't really care about warranty as local repair services charge 1/3rd of the price for repair. So I can just give my phone to them and lose the warranty. Or I can order replacement back and replace it by myself. Or I can send my phone to that repair center that OP uses and most likely never see my phone again or get a 500 USD bill.
What should I do guys? Right now I'm thinking about replacing the back glass by myself. I've done it before like 3 times (on my family's phones) and everything went pretty smoothly. Or I could just give it to local repair service and they will fix it in 1 hour if I'll give them my phone and new back glass.
(Remember that this repair center isn't OP's official repair center, they repair a lot of no brand/generic smartphones and tablets, sadly including OP's phones.)

There are no easy answers. You can purchase the back housing directly from OP or from the following link for under $20
https://www.witrigs.com/oem-battery-cover-camera-lens-ring-replacement-for-oneplus-6-midnight-black
or you can look at iFixit website for the back panel
I would suggest taking it to the place like: https://www.ubreakifix.com/locations (Samsung uses their services). If they ask for around $50-$75 for the labor cost, you will get the back glass replaced for under $100 which (at least to me) seems reasonable cost. Good luck. Keep us posted which route did you end up taking?

Gr8man001 said:
There are no easy answers. You can purchase the back housing directly from OP or from the following link for under $20
https://www.witrigs.com/oem-battery-cover-camera-lens-ring-replacement-for-oneplus-6-midnight-black
or you can look at iFixit website for the back panel
I would suggest taking it to the place like: https://www.ubreakifix.com/locations (Samsung uses their services). If they ask for around $50-$75 for the labor cost, you will get the back glass replaced for under $100 which (at least to me) seems reasonable cost. Good luck. Keep us posted which route did you end up taking?
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Huge Thanks for telling me about Witrigs website! They even sell all tools needed for the repair.
I decided that I won't send it to that repair center. Even reviews posted this month are negative. So they haven't changed for sure. I don't care about warranty so I'm just going to fix it by myself most likely. Tomorrow I'll go to my local repair service and I'm going to ask them how much they want for back replacement if I'll give them new back glass + phone. If it won't be too expensive then I'll order new back from Witrigs or AliExpress and then I'll give them everything and they will fix it. And if they are going to ask for too much then I'm just going to fix it by myself.
Last time I asked them for display replacement cost (Galaxy S6) they said that they will charge me $30 + new display price. It was some time ago though.
We will see. Thanks for the links!

Good luck!! I think other users will benefit if you loop back and let us know the total cost and difficulty in getting the parts, etc. Take care.

Do it yourself. Slow and carefully. Watch some youtube video how to do it. Good luck!

Another vote on doing it yourself, especially since you've done this type thing before. Just be mindful of trying to do this in a somewhat dust free environment since you are removing the camera cover... don't want to get dust or fingerprints on inside of that cover or the lens that will stay forever. And make sure to seal that camera good.
Good luck :good:

Screen repair experience through the official service

Hey guys,
I have unfortunately managed to crack my U12+ screen during the first month of use, and since there is a general lack of spares online, I decided to send it for repair to the official european HTC service (CTDI Regenersis in Poland). They are asking for a bit over 300 Euros to repair the screen.
I would like to ask if someone has any experience on the same repair from the same service. Yes, I have heard the horror stories and I have also read the trustpilot reviews, but I would really like to have some personal insight. I am confortable in paying the service fee, as long as they return my phone with the same pristine condition I sent it in. I have used the official service in the past (red camera tint on the M7) and they made a poor job in reassembling the phone (screen gaps, sticky buttons, and my device returned with more scratches compared to what it had before), but I do not remember if it was the very same company in Poland.
Given the build of the device (glass edge all around) I think that I am not the only one in need of screen repair through the official service, so I hope that someone could share his/her experience. Do you think its a good idea? Or should I just go for a new device alltogether? (the U12+ can be found new for around 470 Euros)
Thanks in advance.

I am in United States (Atlanta), I needed a screen repair and could not get any reply from HTC after several emails, there is no phone contact listed that I could find.
I located a national repair service provider (Cellaris) that repaired the screen for 250USD (233 Euros). They had to order the screen from Korea, it took about 3 weeks to arrive. The repair was very well done and looks factory original. Cellaris stores are not "official" HTC service stores, but they seem to be very experienced in all cell phone repairs. The stores are located in malls, shopping centers, and in many Wal-Mart stores.
So to answer your question, if you find a good, experienced store, the repair should be like new.

Hi,
Attention anyway independent repairer! Europe (Belgium) HTCU11 replacement screen low sensitivity no longer worked. 300 €
-Back problem of sound and poorly glued screen! back to the repairman
-Repair 2, its ok trace of glue on the edges! After 15 days the edge of the screen degrades small cracks !!
I still think the HTC service is more likely to be better !!
I had a HTC10 internal platinum replacement and no problems, work done very well.