[Q] Broken LCD - Nexus 5 Q&A, Help & Troubleshooting

Hey guys I just broke my screen a couple days ago. Looking into prices, stores have told me I'll have to pay around $160 to get it fixed.
Well after searching on eBay I found an LCD for $5 and the touch digitizer for like $80. My touchscreen still works so could I just buy the LCD and fix it myself?? And save like 150 dollars?

nez762 said:
Hey guys I just broke my screen a couple days ago. Looking into prices, stores have told me I'll have to pay around $160 to get it fixed.
Well after searching on eBay I found an LCD for $5 and the touch digitizer for like $80. My touchscreen still works so could I just buy the LCD and fix it myself?? And save like 150 dollars?
Click to expand...
Click to collapse
Possible? Yes.
Likely to be successful? Not at all.
The LCD and glass is fused to the entire front panel. Attempting to replace ONLY the screen/glass is near impossible unless you're a professional, and you're likely to break the digitizer/other components, or it just won't work properly/at all after you're done. What they're (and also LG if you go to them instead) charging you for a repair (around $160) is just about what a new front panel will cost. You're wasting your time trying to replace only the screen/glass.
Also, for US users who bought their device from the Play Store, Google will replace a damaged screen for free, once. I don't know if this applies to any other country as of yet, but it's worth a shot giving them a call.

Lethargy said:
Possible? Yes.
Likely to be successful? Not at all.
The LCD and glass is fused to the entire front panel. Attempting to replace ONLY the screen/glass is near impossible unless you're a professional, and you're likely to break the digitizer/other components, or it just won't work properly/at all after you're done. What they're (and also LG if you go to them instead) charging you for a repair (around $160) is just about what a new front panel will cost. You're wasting your time trying to replace only the screen/glass.
Also, for US users who bought their device from the Play Store, Google will replace a damaged screen for free, once. I don't know if this applies to any other country as of yet, but it's worth a shot giving them a call.
Click to expand...
Click to collapse
I was worried that the digitizer is fused to the LCD. Just as a question is it possible for a professional to replace only the LCD? My family member is a professional phone repair guy but he lives in the middle East, I could send it to him...
As for sending it to google, I got the phone from best buy and google only replaces those bought from the play store

nez762 said:
I was worried that the digitizer is fused to the LCD. Just as a question is it possible for a professional to replace only the LCD? My family member is a professional phone repair guy but he lives in the middle East, I could send it to him...
As for sending it to google, I got the phone from best buy and google only replaces those bought from the play store
Click to expand...
Click to collapse
Yeah it's possible but not really worth the effort in my opinion. Most of the time when you send a Nexus 5 in for screen repair, they'll just replace the front panel anyways.

Related

Broken Screen

Alright here's the deal. I was walking today and my phone slipped from my hands and onto the ground, thus cracking the screen. I bought the phone on July 25, which is 29 days from today. Tomorrow (August 24) will be the 30th day. Technically, I'm allowed to enroll in mobile insurance within 30 days of my purchase date, which will be tomorrow. I plan on going in the morning to enroll in insurance, and then request a new phone.
Any tips or pointers I need to insure that ATT follows through with allowing me the insurance and buying the replacement for $200?
Call them do not show them the phone and you can enroll anytime bit i think you gotta wait 30 days after enrollment in order to file a claim
After I enroll, I'll probably just go to the ATT store and see what they say. Because having a broken phone sucks, especially to this degree. I didn't see anywhere saying you had to wait 30 days, but who knows. If I show the phone, they won't let me enroll. I was having my dad (Whos the account holder) enroll me tomorrow morning before I go in.
Id just try to sell it for 250-300 then pay early termination fee to att and then open a new line and get the hox since now its price has dropped a lot. At least this eay u wont end up with a refurbished phone
lazarat said:
Id just try to sell it for 250-300 then pay early termination fee to att and then open a new line and get the hox since now its price has dropped a lot. At least this eay u wont end up with a refurbished phone
Click to expand...
Click to collapse
Just look online for a replacement screen. Then youtube the replacement. I haven't looked at the steps my self but If were a betting man I would say a heat gun and a jeweler screwdriver would be all you need.
Gwraith said:
Just look online for a replacement screen. Then youtube the replacement. I haven't looked at the steps my self but If were a betting man I would say a heat gun and a jeweler screwdriver would be all you need.
Click to expand...
Click to collapse
It is difficult to replace this phone's screen because it is attached to something. Iknow a guy he replaced the screen but ended up breaking the volume key
AT&T claimed it would be insurance fraud, so I had to call HTC and send it in to them. No idea how much that's gonna cost.
HTC_Phone said:
AT&T claimed it would be insurance fraud, so I had to call HTC and send it in to them. No idea how much that's gonna cost.
Click to expand...
Click to collapse
Other users have said it's around 200 bucks.
gunnyman said:
Other users have said it's around 200 bucks.
Click to expand...
Click to collapse
That's what I've heard, which is what ATT would've charged for the insurance claim
it almost makes sense to add a dummy line for $10 bucks a month and pick up a refurbed one for $20
gunnyman said:
it almost makes sense to add a dummy line for $10 bucks a month and pick up a refurbed one for $20
Click to expand...
Click to collapse
True. Only problem is its my dad's line (I'm 19) And then we'd have to cancel a line.
HTC_Phone said:
True. Only problem is its my dad's line (I'm 19) And then we'd have to cancel a line.
Click to expand...
Click to collapse
the good thing is, you'll get YOUR phone back and HTC will repair it right.
Sorry this happened. it sucks.
Can you make phone calls with your phone or it does not turn on?
lazarat said:
Can you make phone calls with your phone or it does not turn on?
Click to expand...
Click to collapse
Yes, everything works except for the fact that the glass is shattered and bits are falling out. I guess that means it might be cheaper since its just the outer glass, but I'd rather HTC charge a little more and fix it all right.
I'm glad I'll get MINE back, and that everything will be fixed correctly through HTC. Plus its not a super long trip from MO (My location) to Texas (HTC)
HTC_Phone said:
Yes, everything works except for the fact that the glass is shattered and bits are falling out. I guess that means it might be cheaper since its just the outer glass, but I'd rather HTC charge a little more and fix it all right.
I'm glad I'll get MINE back, and that everything will be fixed correctly through HTC. Plus its not a super long trip from MO (My location) to Texas (HTC)
Click to expand...
Click to collapse
Until you get it replaced or whatever, cover the screen with a screen protector, or better yet, some clear packing take. Don't risk getting injured!
just dropped mine too, the screen was shattered. but I've had it for over 3 months. so who should I contact? At&t or HTC? I know that I'm probably in for an expensive repair already
ws2112 said:
just dropped mine too, the screen was shattered. but I've had it for over 3 months. so who should I contact? At&t or HTC? I know that I'm probably in for an expensive repair already
Click to expand...
Click to collapse
If you bough insurance when you got the phone, ATT. They will charge you $200 for the deductible.
If not, go HTC. They will charge around $220 (From reports I've heard), basically the same as ATT. You could go somewhere local and get it fixed for cheaper probably.. But I'd rather have HTC do it professionally, cause they'll do it right.
Fix it yourself. If you have some skill its only costs you under $20 for glass panel and digitizer. If you aren't sure how to separate the glass panel from LCD. You can buy the whole screen includes LCD for $80 from ebay
Sent from my One X using xda app-developers app
phidung3721 said:
Fix it yourself. If you have some skill its only costs you under $20 for glass panel and digitizer. If you aren't sure how to separate the glass panel from LCD. You can buy the whole screen includes LCD for $80 from ebay
Sent from my One X using xda app-developers app
Click to expand...
Click to collapse
You could do this. But. I've yet to hear of a single instance where self-repair was successful.
Mines cracked as well. I ordered a new screen. Seems like no one out there can confirm that a replacment for sceen only is workable. I'm affraid I've waisted 20 bucks.
I'm going to go ahead and order the LCD and try to just replace the glass first. I'll leave an update in this thread when I find out.

[Q] Best place to buy Digitizer/LCD assembly for Verizon S3?

Hello All.
I'm trying to help out my friend. he has a peble Blue Verizon S3, and dropped it/ broke the screen. The LCD doesn't even light
He only has had the S3 for 3 weeks, bought new thru Verizon(no insurance unfortunately..ouch).
What is the best option? He was told to call samsung and they may send him a new one, but that is a long shot it think? I have searched online and found many places with the part @~$220-260. Anyone know of a cheaper price, or a good repair shop thats reasonable? We can do the work ourselves if need be.
Thanks in advance
Replacing screen: here's what i know so far
AtariDroid said:
I'm trying to help out my friend. he has a peble Blue Verizon S3, and dropped it/ broke the screen. The LCD doesn't even light
He only has had the S3 for 3 weeks, bought new thru Verizon(no insurance unfortunately..ouch).
What is the best option? He was told to call samsung and they may send him a new one, but that is a long shot it think? I have searched online and found many places with the part @~$220-260. Anyone know of a cheaper price, or a good repair shop thats reasonable? We can do the work ourselves if need be.
Click to expand...
Click to collapse
I'm also looking for such replacement. Those digitizers are really expensive!!! Are there any alternative sources? Here's what I found:
1. Depending on how savvy you are, you could save a couple bucks by replacing only digitizer. Easier is to replace the whole front frame, and not much more expensive either: http://www.ebay.com/itm/LCD-Screen-...e_Replacement_Parts_Tools&hash=item5d4219bf6b
2. You can get digitizder only from China: http://www.ebay.com/itm/LCD-Display...e_Replacement_Parts_Tools&hash=item2330c458a5 or an OEM one: http://www.ebay.com/itm/OEM-Samsung...e_Replacement_Parts_Tools&hash=item5654dc87c0 . I suspect both are the same part, except getting it from USA seller is more expensive. Replacing is not OVERLY hard, but takes some effort. This video shows how: https://www.youtube.com/watch?v=L4Lh8T7vK18
3. If you go down the rabbit hole of cheapness, I'd say you might order it from aliexpress. You can get it for ~90 bucks, like this one: http://www.aliexpress.com/item/Free...xy-S3-i9300-Tools-black-white/1218254599.html . I can't vouch for quality, supposedly it's an oem part, but what do I know. You can also buy a digitizer+frame part.
Also, I think Samsung now repairs for much cheaper that they used to. I think verizon phone repair is under $140 with free shipping and such. Might be a better option for you.
Another option is to buy a phone on craigslist, and sell your broken one. You can probably recover about 100 bucks, so if you get a good deal with craigslist one, it might be an even cheaper option (although riskier). Just make sure you are not getting blacklisted phone.
If someone who knows other places to buy even cheaper screens, I would appreciate if you share
www.phonepartsusa.com
http://phonepartsusa.com/samsung-repair-replacement-parts-lcd-digitizer-screen/galaxy-s3-i9300-t999/samsung-galaxy-s3-lcd-screen-assembly

[Q] Repair or replace?

My N5 has a cracked screen (just the outer glass -- not the screen itself) and at my age I no longer have the eyesight, dexterity, or patience to do the repair myself. So I am looking at taking it to a repair shop and expect a sizable charge to replace the screen.
So if it's going to cost close to $200 for the repair, maybe I should just order a new one. Mine is a 32Gb, but I would be just as happy with a 16Gb model for $350 (I only got the 32Gb because that was what was still in stock on release day). I could then sell my cracked N5 to someone who could do the repair on the cheap and either have themselves a very nice phone or could resell it.
What could I get for a white 32Gb N5 with cracked front glass? $100? Maybe $150?
Searching around Ebay it looks like people are getting $150-180 for the 32GB model with a cracked screen. Just the screen seems to cost $130-$150, but I would take it to the repair shop and see what they would charge before making a decision.
What country are you in? Look for an LG repair store, they will do it for around $110 if I am not mistaking.
raptir said:
Searching around Ebay it looks like people are getting $150-180 for the 32GB model with a cracked screen. Just the screen seems to cost $130-$150, but I would take it to the repair shop and see what they would charge before making a decision.
Click to expand...
Click to collapse
The only convenient repair shop wants $225, so I'll just go ahead and order a new one and then see what I can get for the cracked one.
Call LG I'm sure they will charge less than 200.
Supposedly lg charge 150 believe
Sent from my Nexus 5 using xda app-developers app
rochrunner said:
The only convenient repair shop wants $225, so I'll just go ahead and order a new one and then see what I can get for the cracked one.
Click to expand...
Click to collapse
$225 is crazy, surely an official LG centre will charge less
Alex
rochrunner said:
The only convenient repair shop wants $225...
Click to expand...
Click to collapse
Must be REALLY convenient.
With the price of the Nexus 5, I think the cost of the repair is almost pointless...
Even if you don't quite break even with selling the broken one on eBay, you'll have a brand new device with a full warranty and one that wasn't dropped, opened and reassembled. I think you've made the right choice!
surrealjam said:
With the price of the Nexus 5, I think the cost of the repair is almost pointless...
Even if you don't quite break even with selling the broken one on eBay, you'll have a brand new device with a full warranty and one that wasn't dropped, opened and reassembled. I think you've made the right choice!
Click to expand...
Click to collapse
Yeah, I didn't realize that having a phone with a cracked screen is actually considered "cool" in some circles, so the ones going on eBay will probably not be repaired. This will work out OK for me and I'll end up with a new phone as you said.
Repair it !!
rochrunner said:
My N5 has a cracked screen (just the outer glass -- not the screen itself) and at my age I no longer have the eyesight, dexterity, or patience to do the repair myself. So I am looking at taking it to a repair shop and expect a sizable charge to replace the screen.
So if it's going to cost close to $200 for the repair, maybe I should just order a new one. Mine is a 32Gb, but I would be just as happy with a 16Gb model for $350 (I only got the 32Gb because that was what was still in stock on release day). I could then sell my cracked N5 to someone who could do the repair on the cheap and either have themselves a very nice phone or could resell it.
What could I get for a white 32Gb N5 with cracked front glass? $100? Maybe $150?
Click to expand...
Click to collapse
Authorized and official Lg service center will charge you $150 or less for repairing it.Call Lg help desk once before you are making your decision.

Broken screen - what to do?

Hi there, my Nexus 5 fell down on the screen yesterday and it broke throughout the entire screen. It fell from less than 1ft of height which is ridiculous as I had previous Samsung phones fall down from a higher distance and came out with bare scratches. What is my best repair solution? I hear taking it to LG is the best bet and that it costs about $150, does anybody have the accurate price for the screen repair and the shipping they charge for me to send it? I hear I send them the phone and then they run a diagnostic then reply back to me with a repair fee and ask me if they should go through with it, how is the payment made? Hope you guys can help out, thanks.
daLareid said:
Hi there, my Nexus 5 fell down on the screen yesterday and it broke throughout the entire screen. It fell from less than 1ft of height which is ridiculous as I had previous Samsung phones fall down from a higher distance and came out with bare scratches. What is my best repair solution? I hear taking it to LG is the best bet and that it costs about $150, does anybody have the accurate price for the screen repair and the shipping they charge for me to send it? I hear I send them the phone and then they run a diagnostic then reply back to me with a repair fee and ask me if they should go through with it, how is the payment made? Hope you guys can help out, thanks.
Click to expand...
Click to collapse
I think you got it about right... That's pretty much how it works. Payment would be made with a credit card.
I'm sure someone who has more knowledge on dealing with LG or has had a screen replacement done already will chime in.
Personally I would just do it myself. The N5 is setup to be easily taken apart and have parts easily replaced.
Not to mention that you can get the parts cheaper than what the repair would cost you and the time involved in replacing it yourself will be much faster than the whole sending it in for a repair process.
Then again... You do whatever is more comfortable for you.
Take a look here for some reference - http://forum.xda-developers.com/google-nexus-5/general/how-to-fix-google-nexus-5-screen-t2542873
Nexus 5 Screen Replacement - Frame Exchange + Dis…: http://youtu.be/jQS618ayL5w
xdrc45 said:
I think you got it about right... That's pretty much how it works. Payment would be made with a credit card.
I'm sure someone who has more knowledge on dealing with LG or has had a screen replacement done already will chime in.
Personally I would just do it myself. The N5 is setup to be easily taken apart and have parts easily replaced.
Not to mention that you can get the parts cheaper than what the repair would cost you and the time involved in replacing it yourself will be much faster than the whole sending it in for a repair process.
Then again... You do whatever is more comfortable for you.
Take a look here for some reference - http://forum.xda-developers.com/google-nexus-5/general/how-to-fix-google-nexus-5-screen-t2542873
Nexus 5 Screen Replacement - Frame Exchange + Dis…: http://youtu.be/jQS618ayL5w
Click to expand...
Click to collapse
Appreciate your reply, I did some digging around about a DIY repair and apparently the screens are going from 150 to over 200 usd, and from what I hear the repair from LG costs about 150 and you should get the original screen, I read that the ebay screens could be chinese fake and not good. Thanks for the tip though, I will wait for some more replies then decide which is my best course of action.
daLareid said:
Appreciate your reply, I did some digging around about a DIY repair and apparently the screens are going from 150 to over 200 usd, and from what I hear the repair from LG costs about 150 and you should get the original screen, I read that the ebay screens could be chinese fake and not good. Thanks for the tip though, I will wait for some more replies then decide which is my best course of action.
Click to expand...
Click to collapse
i'm using ebay screen and it's still good quality. no dead pixel or defects. and it cost about 70$. if you want it with the whole frame, then it's 100$. plus it's not hard to open up the Nexus 5. everything is fit in there like legos. though you would be out of a warranty if you replace yourself.
Khant said:
i'm using ebay screen and it's still good quality. no dead pixel or defects. and it cost about 70$. if you want it with the whole frame, then it's 100$. plus it's not hard to open up the Nexus 5. everything is fit in there like legos. though you would be out of a warranty if you replace yourself.
Click to expand...
Click to collapse
Mind linking me to the the $100 one please?

OnePlus Repair Center Nightmare!

So.. a couple of weeks ago, I dropped my phone and it stopped working completely. The back glass is cracked and at first it was completely dead, I wasn't able to turn it on or anything. Later it eventually booted and it's currently working fine (all hardware things are working fine). I decided to get a back glass replacement anyway just because it will cut my fingers when used without a case.
So, I requested a repair, and today OnePlus "approved it", they sent me an email message from UPS and here the nightmare begins.. I also got an email from the repair center that will be replacing my back glass, the only problem is... that this repair center is possibly the biggest scamming repair center in my country. When You Google their company name, You can find hundreds of bad reviews and threads on various forums where people talk about it how they got scammed or how they send their phones to that repair center with for example battery that was draining very quickly (phone still on warranty) and they got an email from the repair center that the phone suffered water damage and motherboard has to be replaced (even though the owner said that his phone never even got close to any liquid or water), and the cost of repair is literally 2x the price of a new phone. (Later the guy replaced the battery by himself and phone was working fine, so as You can see liquid damaged motherboard was BS)
I do understand that bad reviews are normal and most repair centers have at least one or two of those, but.. like 2-3 years ago I bought a tablet (it cost around $75). I just needed some cheap tablet to watch YT videos etc. After some time the tablet randomly died and I sent it to the SAME repair center that OP uses. After 3-4 weeks I got an email saying that tablet repair will cost around $100 (30 USD more than price of a new tablet) and guess what they said when I asked them what's wrong with it. They said that sim card pins are shorted and it killed the motherboard. Well. I'm not a phone/tablet repair expert so I can't tell if shorted sim card pins can break Your motherboard. (Later I tried shorting sim card pins on some old flip phone and nothing happened, but then again, newer technology might be more sensitive IDK) But! The problem is.. that tablet didn't have a sim card slot! . Eventually after 2 months of fighting with the store and the repair center, store agreed to give me my money back and I just saved it and bought Mi Pad 2 later from China (it still works perfectly!).
So as You can see, even I already had terrible experience with this repair center. Now, my question is. What am I supposed to do now? I don't really care about warranty as local repair services charge 1/3rd of the price for repair. So I can just give my phone to them and lose the warranty. Or I can order replacement back and replace it by myself. Or I can send my phone to that repair center that OP uses and most likely never see my phone again or get a 500 USD bill.
What should I do guys? Right now I'm thinking about replacing the back glass by myself. I've done it before like 3 times (on my family's phones) and everything went pretty smoothly. Or I could just give it to local repair service and they will fix it in 1 hour if I'll give them my phone and new back glass.
(Remember that this repair center isn't OP's official repair center, they repair a lot of no brand/generic smartphones and tablets, sadly including OP's phones.)
There are no easy answers. You can purchase the back housing directly from OP or from the following link for under $20
https://www.witrigs.com/oem-battery-cover-camera-lens-ring-replacement-for-oneplus-6-midnight-black
or you can look at iFixit website for the back panel
I would suggest taking it to the place like: https://www.ubreakifix.com/locations (Samsung uses their services). If they ask for around $50-$75 for the labor cost, you will get the back glass replaced for under $100 which (at least to me) seems reasonable cost. Good luck. Keep us posted which route did you end up taking?
Gr8man001 said:
There are no easy answers. You can purchase the back housing directly from OP or from the following link for under $20
https://www.witrigs.com/oem-battery-cover-camera-lens-ring-replacement-for-oneplus-6-midnight-black
or you can look at iFixit website for the back panel
I would suggest taking it to the place like: https://www.ubreakifix.com/locations (Samsung uses their services). If they ask for around $50-$75 for the labor cost, you will get the back glass replaced for under $100 which (at least to me) seems reasonable cost. Good luck. Keep us posted which route did you end up taking?
Click to expand...
Click to collapse
Huge Thanks for telling me about Witrigs website! They even sell all tools needed for the repair.
I decided that I won't send it to that repair center. Even reviews posted this month are negative. So they haven't changed for sure. I don't care about warranty so I'm just going to fix it by myself most likely. Tomorrow I'll go to my local repair service and I'm going to ask them how much they want for back replacement if I'll give them new back glass + phone. If it won't be too expensive then I'll order new back from Witrigs or AliExpress and then I'll give them everything and they will fix it. And if they are going to ask for too much then I'm just going to fix it by myself.
Last time I asked them for display replacement cost (Galaxy S6) they said that they will charge me $30 + new display price. It was some time ago though.
We will see. Thanks for the links!
Good luck!! I think other users will benefit if you loop back and let us know the total cost and difficulty in getting the parts, etc. Take care.
Do it yourself. Slow and carefully. Watch some youtube video how to do it. Good luck!
Another vote on doing it yourself, especially since you've done this type thing before. Just be mindful of trying to do this in a somewhat dust free environment since you are removing the camera cover... don't want to get dust or fingerprints on inside of that cover or the lens that will stay forever. And make sure to seal that camera good.
Good luck :good:

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