Alright here's the deal. I was walking today and my phone slipped from my hands and onto the ground, thus cracking the screen. I bought the phone on July 25, which is 29 days from today. Tomorrow (August 24) will be the 30th day. Technically, I'm allowed to enroll in mobile insurance within 30 days of my purchase date, which will be tomorrow. I plan on going in the morning to enroll in insurance, and then request a new phone.
Any tips or pointers I need to insure that ATT follows through with allowing me the insurance and buying the replacement for $200?
Call them do not show them the phone and you can enroll anytime bit i think you gotta wait 30 days after enrollment in order to file a claim
After I enroll, I'll probably just go to the ATT store and see what they say. Because having a broken phone sucks, especially to this degree. I didn't see anywhere saying you had to wait 30 days, but who knows. If I show the phone, they won't let me enroll. I was having my dad (Whos the account holder) enroll me tomorrow morning before I go in.
Id just try to sell it for 250-300 then pay early termination fee to att and then open a new line and get the hox since now its price has dropped a lot. At least this eay u wont end up with a refurbished phone
lazarat said:
Id just try to sell it for 250-300 then pay early termination fee to att and then open a new line and get the hox since now its price has dropped a lot. At least this eay u wont end up with a refurbished phone
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Just look online for a replacement screen. Then youtube the replacement. I haven't looked at the steps my self but If were a betting man I would say a heat gun and a jeweler screwdriver would be all you need.
Gwraith said:
Just look online for a replacement screen. Then youtube the replacement. I haven't looked at the steps my self but If were a betting man I would say a heat gun and a jeweler screwdriver would be all you need.
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It is difficult to replace this phone's screen because it is attached to something. Iknow a guy he replaced the screen but ended up breaking the volume key
AT&T claimed it would be insurance fraud, so I had to call HTC and send it in to them. No idea how much that's gonna cost.
HTC_Phone said:
AT&T claimed it would be insurance fraud, so I had to call HTC and send it in to them. No idea how much that's gonna cost.
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Other users have said it's around 200 bucks.
gunnyman said:
Other users have said it's around 200 bucks.
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That's what I've heard, which is what ATT would've charged for the insurance claim
it almost makes sense to add a dummy line for $10 bucks a month and pick up a refurbed one for $20
gunnyman said:
it almost makes sense to add a dummy line for $10 bucks a month and pick up a refurbed one for $20
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True. Only problem is its my dad's line (I'm 19) And then we'd have to cancel a line.
HTC_Phone said:
True. Only problem is its my dad's line (I'm 19) And then we'd have to cancel a line.
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the good thing is, you'll get YOUR phone back and HTC will repair it right.
Sorry this happened. it sucks.
Can you make phone calls with your phone or it does not turn on?
lazarat said:
Can you make phone calls with your phone or it does not turn on?
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Yes, everything works except for the fact that the glass is shattered and bits are falling out. I guess that means it might be cheaper since its just the outer glass, but I'd rather HTC charge a little more and fix it all right.
I'm glad I'll get MINE back, and that everything will be fixed correctly through HTC. Plus its not a super long trip from MO (My location) to Texas (HTC)
HTC_Phone said:
Yes, everything works except for the fact that the glass is shattered and bits are falling out. I guess that means it might be cheaper since its just the outer glass, but I'd rather HTC charge a little more and fix it all right.
I'm glad I'll get MINE back, and that everything will be fixed correctly through HTC. Plus its not a super long trip from MO (My location) to Texas (HTC)
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Until you get it replaced or whatever, cover the screen with a screen protector, or better yet, some clear packing take. Don't risk getting injured!
just dropped mine too, the screen was shattered. but I've had it for over 3 months. so who should I contact? At&t or HTC? I know that I'm probably in for an expensive repair already
ws2112 said:
just dropped mine too, the screen was shattered. but I've had it for over 3 months. so who should I contact? At&t or HTC? I know that I'm probably in for an expensive repair already
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If you bough insurance when you got the phone, ATT. They will charge you $200 for the deductible.
If not, go HTC. They will charge around $220 (From reports I've heard), basically the same as ATT. You could go somewhere local and get it fixed for cheaper probably.. But I'd rather have HTC do it professionally, cause they'll do it right.
Fix it yourself. If you have some skill its only costs you under $20 for glass panel and digitizer. If you aren't sure how to separate the glass panel from LCD. You can buy the whole screen includes LCD for $80 from ebay
Sent from my One X using xda app-developers app
phidung3721 said:
Fix it yourself. If you have some skill its only costs you under $20 for glass panel and digitizer. If you aren't sure how to separate the glass panel from LCD. You can buy the whole screen includes LCD for $80 from ebay
Sent from my One X using xda app-developers app
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Click to collapse
You could do this. But. I've yet to hear of a single instance where self-repair was successful.
Mines cracked as well. I ordered a new screen. Seems like no one out there can confirm that a replacment for sceen only is workable. I'm affraid I've waisted 20 bucks.
I'm going to go ahead and order the LCD and try to just replace the glass first. I'll leave an update in this thread when I find out.
Related
Well... I was out with my friends, they were screwing around, one was looking at my phone then he saw the name of a girl i'm interested in, decided to call her, i tried to grab the phone back, he tossed it to his girlfriend who missed it, it hit the ground, and now, i have a 'bleeding' lcd under the glass.
Expensive phones and alcohol do not mix.
So looks like i'm going to have to go down to the mall and get myself a cheapy replacement phone for the next couple weeks.
Looking at a replacment I see "pocket pc techs" a $250 repair to fix the LCD.
Any chance anyone knows a cheaper repair place? in north america... didn't think so but it was worth asking
Ugh, well i guess all my questions will be on hold...
But bleh, just as i got it working 99% as i liked it after having it for 4 months.
Oops... wrong forum... meant for the regular HTC universal... hehe guess i've been spending so much time in this one.
don't they have insurance of some kind?
in holland we have something called "WA-verzekering"
if i break my friends phone by accident, i will pay for the damage and, it might be covered by this insurance... depending on the situation.
'playing catch' isnt covered i think..
but accidently push it of the table is...
Balur said:
Well... I was out with my friends, they were screwing around, one was looking at my phone then he saw the name of a girl i'm interested in, decided to call her, i tried to grab the phone back, he tossed it to his girlfriend who missed it, it hit the ground, and now, i have a 'bleeding' lcd under the glass.
Expensive phones and alcohol do not mix.
So looks like i'm going to have to go down to the mall and get myself a cheapy replacement phone for the next couple weeks.
Looking at a replacment I see "pocket pc techs" a $250 repair to fix the LCD.
Any chance anyone knows a cheaper repair place? in north america... didn't think so but it was worth asking
Ugh, well i guess all my questions will be on hold...
But bleh, just as i got it working 99% as i liked it after having it for 4 months.
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Didn't your 'friends' offer to pay for the repair?
They could go half each, one for the crap throw and one for not catching it.
Hey guys,
Nope insurance here wouldn't cover something like that, as for offereing to cover the cost... even if they offered i wouldn't let them. $450 would really mess them up for a month or two, but i can afford to take the hit.
I'm so sorry Balur!
It happened to me last summer...
Hey thanks for the sympathy...
Well I just got back from the Roger's store with a nice and simple Nokia 2610. No camera, no music, absolutly tiny.
Swapped the sim, and its working, so I guess it will do.
$300 to PocketPC Techs
$130 for replacement phone without a contract.
$20 for shipping to the repair place...
UGH...
Oh well, i kinda like this little phone, it will be nice when i go to the bar or a club or something, swap the sim rather then taking my Pocketpc and carrying something large, and that i'm afraid of having stolen.
Oh well... lol.
I guess i'll be posting again in a few weeks
Balur said:
Hey guys,
Nope insurance here wouldn't cover something like that, as for offereing to cover the cost... even if they offered i wouldn't let them. $450 would really mess them up for a month or two, but i can afford to take the hit.
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When I was young I was told not to touch things I couldn't afford to replace if I broke them...
grayme said:
When I was young I was told not to touch things I couldn't afford to replace if I broke them...
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Well... welcome to North America... land of entitlement, and bad manners... lol
I bought two so if I broke one at some point I would have spare parts
Woot, fedex man just came, I'm back i the game
Faster then i had thought, kinda funny though since I just bought a cheap small phone so I wouldn't be stranded.
Oh well now I can swap my SIM when I don't want to be carrying my brick (to the bar and such places)
Balur said:
Woot, fedex man just came, I'm back i the game
Faster then i had thought, kinda funny though since I just bought a cheap small phone so I wouldn't be stranded.
Oh well now I can swap my SIM when I don't want to be carrying my brick (to the bar and such places)
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yep, im doing the same.
im using my previous Sony Ericsson P910i as a "party phone". hehe
I went with a Samsung D807x my phone company was ice enough to subsadize it if i signed a 2 year contract (I was month to month), and it worked out anyways becuase the rate plan I wanted required a contract.
LOL.
Its small, its sexy, the quality is pretty good... but... i keep putting my finger on where the antena is... and it causes a hit to quality.
I've been through 3 phones since I sent my universal in though. A cheap pay as you go phone, which i swaped my SIM into, then returned with a week to go becuase it sucked. Also I borrowed a friends piece of crap, then I got that one on Monday, lol.
BLEH!!! 2 dead pixels... gotta send it back... lol
My screen cracked but I haven't fixed it yet. There are repair kits on ebay for ~180 if you're willing to do it yourself... which I am. However, my bank account isn't willing to cough up just yet. haha.
Sorry to hear of your troubles, but I'm glad it got fixed!
I saw the kits, but figured $180 for me to screw up or $250 for a professional to do it...
I decided on the professional
One of the pixels revived (guess it was just stuck), there's one left, always green.
They've agreed to swap screens, but I think I'm going to wait untill Monday and see if this one revives after a few days of usage.
You should be able to contact HTC for the price of fixing it. A friend of mine works in a HTC location in the UK and that office focus mainly on repair.
You can give them a call by finding the numbers on http://www.europe.htc.com/
dead pixels
There is a software to get the dead pixels out. If I find it I'll send you the link but it flashes the screen with different collors to get the dead pixels out. It worked with my MDA screen and never had pixels again.
Program to remove dead pixels
Ok the name of the file is M4V56052.MP4
I have the file so if you PM me your email I'll send it to you. I have to run it like 5-6 times to get the stuck dead pixels out.
I broke my LCD screen last year.
I looked up the parts and ordered an LCD screen strait from China, works perfect. I paid about 70 Euro.
I got my phone on Friday, broke the screen on Saturday. It gets better! I didnt have a upgrade so when i bought the phone, i bought it from a friend then switched to my account. Well the rep had trouble adding my TEC insurance to the account. So I HAD NO INSURANCE!!! Luckily i was able to get insurance added, and my phone is being replaced! I had to pay $99 for a replacement, but they give you another 32g card, so i guess its not AS BAD, but still....OUCH!!!!!
fatal187 said:
I got my phone on Friday, broke the screen on Saturday. It gets better! I didnt have a upgrade so when i bought the phone, i bought it from a friend then switched to my account. Well the rep had trouble adding my TEC insurance to the account. So I HAD NO INSURANCE!!! Luckily i was able to get insurance added, and my phone is being replaced! I had to pay $99 for a replacement, but they give you another 32g card, so i guess its not AS BAD, but still....OUCH!!!!!
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Sucks you had to replace the phone so soon...i would check the insurance...i think they cut you off the insurance on the 2nd replacement.
How did you break the screen? I hope you dropped it or something. I hope my screen isn't fragile. Still waiting on my invisiSHIELD.
ERIFNOMI said:
How did you break the screen? I hope you dropped it or something. I hope my screen isn't fragile. Still waiting on my invisiSHIELD.
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Yeah, a drunk friend coincidently hit my hand as i was bringing it up to answer it, it hit the ground just right i guess, cracked the screen :-(
They have something in the mall, where they apply this "heat shrink" style protective coating to the phone, supposed to be super strong, i might try that
FRIEND?!?!? He better be 99.99 poorer.
probotic said:
FRIEND?!?!? He better be 99.99 poorer.
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i think you forgot to add 500
Wow that sucks man.
probotic said:
FRIEND?!?!? He better be 99.99 poorer.
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The bastard swears he didn't do it. Had no recollection of it the next day!!!
PAY BACK IS A *****!!!!
magneticzero said:
Sucks you had to replace the phone so soon...i would check the insurance...i think they cut you off the insurance on the 2nd replacement.
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Yes Asurion(vzw insurence company) cuts you off after your 2nd claim in a 12 month period, but once it has been over a year since the first replacement you are fine.
He was mad u had a tb and. He had a flip phone boost mobile lol
Sent from my ADR6400L using Tapatalk
Glad to hear you got it taken care of.. ...
Bleeds
A decent amount of dust has showed up in a spot about 1/2 inch from the very top at the edge top right corner of the screen. Since I purchased the phone at Walmart they said talk to TMO or HTC. I called TMO and they told me dust under the screen doesn't seem to qualify as "manufacture defects" so they wont exchange it for me there, they said call HTC. I call HTC and they fill me in on all the details associated with the repair process etc.. My question is this: why am I responsible for shipping charges on a manufacture defect? On top of that, if they don't deem unwarrantable then I am charged a $39 or less triage fee.... Why am I also gonna be out of a phone for the next 6-10 days without compensation?
I just don't understand the logic behind this. Anyone have any advice, or explanation?
Thanks,
Joseph
mesajoejoe said:
A decent amount of dust has showed up in a spot about 1/2 inch from the very top at the edge top right corner of the screen. Since I purchased the phone at Walmart they said talk to TMO or HTC. I called TMO and they told me dust under the screen doesn't seem to qualify as "manufacture defects" so they wont exchange it for me there, they said call HTC. I call HTC and they fill me in on all the details associated with the repair process etc.. My question is this: why am I responsible for shipping charges on a manufacture defect? On top of that, if they don't deem unwarrantable then I am charged a $39 or less triage fee.... Why am I also gonna be out of a phone for the next 6-10 days without compensation?
I just don't understand the logic behind this. Anyone have any advice, or explanation?
Thanks,
Joseph
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No dust under my screen I'm sure shipping will not cost much...be sure to get INSURANCE. Have you tried simply exchanging the device for another one at Walmart?
nccu_eagles said:
No dust under my screen I'm sure shipping will not cost much...be sure to get INSURANCE. Have you tried simply exchanging the device for another one at Walmart?
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I am sure shipping wont be costly, its just I don't see how or why I should have to pay for it. And Walmart after 15 days from purchase wont touch it, or so they are telling me?
If I go in and complain, while still being respectful or course, do you think Walmart or TMO will exchange it?
mesajoejoe said:
I am sure shipping wont be costly, its just I don't see how or why I should have to pay for it. I have no need for Insurance, but I do see how it is helpful for others. This is a warranty issue not a cracked screen or something I caused. And Walmart after 15 days from purchase wont touch it, or so they are telling me?
If I go in and complain, while still being respectful or course, do you think Walmart or TMO will exchange it?
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I meant shipping insurance just in case USPS/FEDEX/UPS loses the package. I live in Charlotte, NC and there are a bunch of Walmart's here. I would clean up the phone really good and try to return it even if it's for store credit and then drive to another Walmart and purchase a new Sensation with the store credit. Did you buy it full retail price or did you do a contract? If you did a contract then you are out of luck with store credit because it wouldn't be enough to purchase a new phone. Otherwise you could call TMO and ask for a warranty exchange and tell them the phone won't power on. They will ship you a new unit and you would just mail back the current unit. I have done a warranty exchange a million times.
Yeah I realized what you meant by insurance after I responded. I bought it on contract, and its past Walmart's 14-day return policy so they might not take to that so much lol. I have done a few in the past with TMO over the phone without any problems and a few in-store as well, as I have always purchased them through the store. I just might have to try TMO over the phone again and get them to send me one like you suggested. Thanks for your advice I really appreciate it.
mesajoejoe said:
Yeah I realized what you meant by insurance after I responded. I bought it on contract, and its past Walmart's 14-day return policy so they might not take to that so much lol. I have done a few in the past with TMO over the phone without any problems and a few in-store as well, as I have always purchased them through the store. I just might have to try TMO over the phone again and get them to send me one like you suggested. Thanks for your advice I really appreciate it.
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That's the best way to get them to respond quick TELL THEM THE DEVICE WON'T POWER ON. They will then ask you to verify that the sticker under the battery is still white and then they will ship you a phone. Make sure you call from a phone different from your Sensation i.e a land line LOL and you will be ok.
That's weird. When the Nexus One's had issues with dust getting under the screen the problem was fixed for free assuming you hadn't rooted the device.
I know I personally had a rooted device get dust, cost 100 if I recall to have it fixed. Happened again in a week and they didn't make me pay for shipping or anything to send it back again.
So where do I get an insurance for my coming Nexus 4. I;m kinda skeptical about the strength of the phone and need a backup is something happens.
Only from Shop
If you bought it from a third-party store, you'll have warranty from the shop.
If bought online, no insurance. Just buy a case, and don't damage it, it really isn't that hard if you take care of it and not throw it everywhere.
itspb said:
So where do I get an insurance for my coming Nexus 4. I;m kinda skeptical about the strength of the phone and need a backup is something happens.
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SquareTrade but you will end up paying for the device in about 2 years. If you feel you might break it in that time go right ahead. (Note fine print has a $99 deductible.)
Honestly I will just do my best not to break it, and if I do, just buy a new one.
laptopfreek0 said:
SquareTrade but you will end up paying for the device in about 2 years. If you feel you might break it in that time go right ahead. (Note fine print has a $99 deductible.)
Honestly I will just do my best not to break it, and if I do, just buy a new one.
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Click to collapse
Yeah problem with squaretrade is that with the upfront fee plus deductible, you're almost at the price of a new phone. This probably goes for any insurance on this phone since it's relatively inexpensive.
Would like to add that square trade will have a 40% off sale for black Friday. See their Facebook page to sign up. Makes it a more reasonable price. Now if only in can get a hold of a nexus 4 lol
If you buy from Google, you don't need a insurance. Just be careful of accidental damage which can be prevented if you pay attention.
marsdta said:
Would like to add that square trade will have a 40% off sale for black Friday. See their Facebook page to sign up. Makes it a more reasonable price. Now if only in can get a hold of a nexus 4 lol
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Ohh thanks for the info. The website states $7/mo or $125 for 2 years. The only difference between the two is paying up front or monthly right (aside from the discount)? Or are you able to cancel at any time, say after a year? I'm contemplating on whether it's a good deal since there is a $100 deductible (wil there be tax added on?) and the value of the phone will go down overtime as well. But with the 40% black fri deal, I would probably get it .
Also... this only covers damage and not lost/stolen phones like Tmobile insurance right..?
CoCoGirl886 said:
Ohh thanks for the info. The website states $7/mo or $125 for 2 years. The only difference between the two is paying up front or monthly right (aside from the discount)? Or are you able to cancel at any time, say after a year? I'm contemplating on whether it's a good deal since there is a $100 deductible (wil there be tax added on?) and the value of the phone will go down overtime as well. But with the 40% black fri deal, I would probably get it .
Also... this only covers damage and not lost/stolen phones like Tmobile insurance right..?
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Well I know for the lump sum one that if you cancel you get a prorated refund. I haven't found anything saying that you can't cancel the monthly plan but I would contact them to be sure.
The deductible shouldn't have any tax added. And yes it does not cover lost/stolen phones.
Usually I'm very careful with my phones but have dropped them from time to time. I did own an iPhone 4 for only 6 months though so still not sure about the longetivity of an all glass phone.hence contemplating square trade. But with the 40% off I would be looking at 175 if I do file a claim.
Another option I saw a fellow xda recommend is going threw werth Ave group. Its an actual insurance company(think auto,home,etc) they have a 50 deduct and covers theft. But know nothing about them
Would these insurance policies cover if the micro USB charging port on the phone gets messed up? it happen on my sprint OG Evo4G, the USB got completely separated from the board itself... (I have no clue how that could happen) and i had to go through my insurance to get it taken care of, (and shell out $100 for a replacement)
But how about if by accident the phone get bricked or something software related? Or if they battery doesn't charge good anymore and it needs to be replace?
If you bought it through T-Mobile, they have a $5 per month insurance policy ($20 deductible) for accidental damage. They also have an $8 per month policy (no deductible) that covers damage and theft. Beats the SquareTrade, even with the discount. I understand that most people probably got it through the Play Store but hope that helps anyone thinking of getting it through T-Mobile.
I personally got the $8 plan. I'll probably either cancel the plan or downgrade it to the $5 after I get a case and some screen covers.
I have a Citi Forward Visa card, for free (no annual fee either) you get $250 of cell phone insurance ($50 deductible). I just filed a claim on my Galaxy Nexus after the screen cracked when I dropped it. Seems pretty straightforward and can't beat the price. It covers breakage & theft.
Stryder5 said:
If you bought it through T-Mobile, they have a $5 per month insurance policy ($20 deductible) for accidental damage. They also have an $8 per month policy (no deductible) that covers damage and theft. Beats the SquareTrade, even with the discount. I understand that most people probably got it through the Play Store but hope that helps anyone thinking of getting it through T-Mobile.
I personally got the $8 plan. I'll probably either cancel the plan or downgrade it to the $5 after I get a case and some screen covers.
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Incorrect...
Sent from my DROID RAZR HD using Tapatalk 2
Your Bank/Home Insurance
chadmd23 said:
I have a Citi Forward Visa card, for free (no annual fee either) you get $250 of cell phone insurance ($50 deductible). I just filed a claim on my Galaxy Nexus after the screen cracked when I dropped it. Seems pretty straightforward and can't beat the price. It covers breakage & theft.
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Click to collapse
I'm assuming you have to buy the phone with the card in order for it to be covered? Really wish I knew this before paying with my Discover Card.
WinDroidGuy said:
Incorrect...
Sent from my DROID RAZR HD using Tapatalk 2
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How is that incorrect?
Sent from my SGH-T959V using xda premium
If u crack the phone with TMobile insurance there is a deductible it only covers non accidental stuff without the deductibles but if its not super cracked they won't charge u just Dont mention it ... U think if we buy from play store we can still get it insured from TMobile? I have the 8 dollar plan on my line for my One S right now Dont know what's gonna happen with that Lol
Sent from my HTC VLE_U using xda app-developers app
icecicle said:
If u crack the phone with TMobile insurance there is a deductible it only covers non accidental stuff without the deductibles but if its not super cracked they won't charge u just Dont mention it ... U think if we buy from play store we can still get it insured from TMobile? I have the 8 dollar plan on my line for my One S right now Dont know what's gonna happen with that Lol
Sent from my HTC VLE_U using xda app-developers app
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I'm pretty sure Premium Handset Protection will work with the Nexus 4. I don't see why it wouldn't, considering there are NO differences between the Play Store and T-Mobile version.
chadmd23 said:
I have a Citi Forward Visa card, for free (no annual fee either) you get $250 of cell phone insurance ($50 deductible). I just filed a claim on my Galaxy Nexus after the screen cracked when I dropped it. Seems pretty straightforward and can't beat the price. It covers breakage & theft.
Click to expand...
Click to collapse
Thanks for mentioning this, I have the same card and I bought the phone using the card. Do you know how long it is covered? I can't find a link to the information on the site.
Sent from my HTC One S using XDA Premium HD app
hbkmog said:
If you buy from Google, you don't need a insurance. Just be careful of accidental damage which can be prevented if you pay attention.
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This. You just have to be really careful.
On my way home from a great dinner with my wife on Valentine's Day, the phone holder on my wife's care slipped from the vent and my phone fell to the floor. We were almost home, so I just picked up the phone and brought it into the house when we arrived. About a half hour later, I went to use my phone and noticed the screen had cracked. I was bummed, but have to admit this was my first cracked screen. I figured I would have to pony up $100-$150 to get it fixed. I stumbled upon the ubreakifix website. When I called for a quote, they tell me it would cost me $359 to fix.
I don't carry insurance on our phones, as we have 4 lines. At $7-$11 per month per line, and a deductible of $79-$100 per incident, I didn't think insurance was worth the money. Since this is my first cracked screen, I have saved more than enough to just go out and buy a new phone, but I can't get over the cost to fix it. I wanted to bring this to the attention on this board. I am curious to know if others have fixed their screens, and what they paid. As of right now, I have called up my trusty HTC One M8 from the drawer back into action. Unless I can find a place to fix my screen at a reasonable cost, I will just wait for the S8 to come out in April.
Holy hell.
Add insurance and claim ?
Or buy a s7e on swappa
Sent from my iPhone using Tapatalk
I got a mint, like new S7E on Swappa for that exact same price a month ago. You couldn't tell it wasn't new, it was that good for condition.
Does the phone work at all? If it is working but just has a cracked display, put on a screen protector and use it until the S8 is out. If it is totally not working, this does not help of course.
I would check to see if that person guarantees water resistance after replacing the glass. As far as I know, only Samsung and certified Samsung repair centers keep the water resistance in place.
teegunn said:
I got a mint, like new S7E on Swappa for that exact same price a month ago. You couldn't tell it wasn't new, it was that good for condition.
Does the phone work at all? If it is working but just has a cracked display, put on a screen protector and use it until the S8 is out. If it is totally not working, this does not help of course.
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The display doesn't work either, otherwise I would just keep using it.
ttown said:
The display doesn't work either, otherwise I would just keep using it.
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I figured. Stinks, but going back to your old phone for a couple months (less than that now hopefully) until the S8 is available is the right play. I got this S7E to replace my Note 7, which is still the best phone ever made to date BTW, and the S7E is close enough to the N7 to get me through until the S8+ hits. My other option was to go back to my Note 4, which works fine but seems very dated after the Note 7, and this deal on this mint S7E was good enough that I took it. The S7E will be my backup phone once I get the S8+.
ttown said:
On my way home from a great dinner with my wife on Valentine's Day, the phone holder on my wife's care slipped from the vent and my phone fell to the floor. We were almost home, so I just picked up the phone and brought it into the house when we arrived. About a half hour later, I went to use my phone and noticed the screen had cracked. I was bummed, but have to admit this was my first cracked screen. I figured I would have to pony up $100-$150 to get it fixed. I stumbled upon the ubreakifix website. When I called for a quote, they tell me it would cost me $359 to fix.
I don't carry insurance on our phones, as we have 4 lines. At $7-$11 per month per line, and a deductible of $79-$100 per incident, I didn't think insurance was worth the money. Since this is my first cracked screen, I have saved more than enough to just go out and buy a new phone, but I can't get over the cost to fix it. I wanted to bring this to the attention on this board. I am curious to know if others have fixed their screens, and what they paid. As of right now, I have called up my trusty HTC One M8 from the drawer back into action. Unless I can find a place to fix my screen at a reasonable cost, I will just wait for the S8 to come out in April.
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Have you called Samsung support? From what I'm reading it should only be $250 to have them fix it and they guarantee the waterproofing.
nathanh said:
Have you called Samsung support? From what I'm reading it should only be $250 to have them fix it and they guarantee the waterproofing.
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I didn't call Samsung support. To be honest, even $250 isn't worth it to me. If the S8 comes out, and I don't like it, then I will probably just fix the screen on my S7E. I don't mind using my M8 in the mean time. While it may not have all the features of the S7E, I think I actually prefer the size of the phone and the stereo speakers are good to have back.
Check with your local best buy as some of them have Samsung Certified repair centers in them that can change the screen for $160 bucks. Also Samsung can fix your device for $230 the last time I checked.
I used to be a Samsung Rep so that's how I know about the prices.
Yes. I had a badly damaged S7 Edge and samsung repaired it for $270. It works flawlessly with out any issues. It took them 7 business day to repair and ship it back
Quick look on eBay... screens are running about $250... $300 should be your repair price point... Honestly, when I see someone with a Galaxy anything phone come in for repair, I generally recommend just buying another one... sell your old one on eBay...
If you definitely want yours repaired, feel free to PM me... I'll repair for cost of parts plus shipping... (You are welcome to buy the parts and ship to me with a prepaid label... I would charge $0 for my work)... Not sure where you're located... but you could even bring it and wait while its repaired...
RBThompsonV said:
Quick look on eBay... screens are running about $250... $300 should be your repair price point... Honestly, when I see someone with a Galaxy anything phone come in for repair, I generally recommend just buying another one... sell your old one on eBay...
If you definitely want yours repaired, feel free to PM me... I'll repair for cost of parts plus shipping... (You are welcome to buy the parts and ship to me with a prepaid label... I would charge $0 for my work)... Not sure where you're located... but you could even bring it and wait while its repaired...
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No offense to you or your work, but I wouldn't let anybody but Samsung or a true Samsung Authorized repair center work on an S7 or Edge because they're the only ones that guarantee the IP68 rating stays intact.
raduque said:
No offense to you or your work, but I wouldn't let anybody but Samsung or a true Samsung Authorized repair center work on an S7 or Edge because they're the only ones that guarantee the IP68 rating stays intact.
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No offense taken... I often refer people out to Apple for 6S and 7 screens because Apple can repair them for about $100, whereas my screens come close to that price point alone... additionally, Apple won't give you a hard time later if there are other issues (FYI... you are legally allowed to take your equipment wherever you want to have it repaired, and that doesn't effect the warranty on the rest of your phone, but do not expect the manufacturer to warranty the replaced part... ) I have done the same with Galaxy phones are they are a pain in the ass to repair in a cost effective manner for the consumer...